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Job Description Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist our General Manager to lead the team as an Assistant Manager. This is a role for someone with Team management skills who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! What we offer: Let’s look at what Dogtopia does for you! • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, dynamic team culture with more than 60 locations, • Career progression based on performance, • Additional certification programs available, • Competitive wages with flexibility in scheduling, • Learn key skills related to customer service, teamwork, or even sales! Now that we have the fun out of the way let’s get into what you can offer us. • Team Management o Assist in creating staff schedules and helps monitor daily schedules o Maintains optimum staffing and development with all employees o Leads by example by coaching all on contributing to a positive team-oriented culture. o Delivers written performance reviews and give employees positive acknowledgement when due! o Help coach the staff on our Dogtopia-isms The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever! • Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete o Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards. o Inventory management of cleaning, dog and First Aid supplies. o Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. • Financial and Administrative o Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints o Actively communicates team developmental needs and issues to management to ensure growth o Develops team in up-selling and using dog Evaluations to grow revenue. o Communicates any concerns or needs to franchise owner proactively and partnering after attempting to resolve issues. o Work with team to assure our Quality of Care sets the standards for dog care. • Customer Service and Presentation o Maintains a neat and organized Front Desk team and area at all times. This includes holding team to professional clean dress. o Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards. o Keeps the team members engaged in their duties. o Strive for high customer review ratings! o ENJOY your team! GROW your team! And PLAY to your fullest potential As the Assistant Manager you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY. Job Types: Full-time, Exempt Ability to commute/relocate. Work Location: In person We use eVerify to confirm U.S. Employment eligibility.

Job Description MUST BE AT LEAST 18 YEARS OLD TO APPLY Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, sales and solution-minded individual to join our team as our Sales Manager. This is a key role within our business to grow the number of dogs in daycare and explain the benefits of our services to our beloved pet parents! This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! What we offer: Let’s look at what Dogtopia does for you! • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, dynamic team culture with more than 60 locations, • Additional certification programs available based upon merit and interest, • Competitive hourly wages with flexibility in scheduling, • Learn key skills related to customer service, teamwork, or even sales! Now that we have the fun out of the way let’s get into what you can offer us. Shift leaders must meet the following requirements, demonstrate symbolic leadership as well as outstanding customer service both internally and externally. Responsibilities include but are not limited to: • Create effective daily room schedule, • Make copies, receive and send faxes as well as monitor confidential information that may be received through phone calls, faxes or in person, • Record accurately health and behavioral notes in daily activity log and communicate those with both shifts, • Take dogs to appropriate playroom based on size and temperament and retrieve them, • Prepare lunches, feedings, medications and special needs lists based on parent’s requests, • Maintains confidentiality in Dogtopia practices and all aspects of the business, • Proficient in POS software (training to be provided), • Checking in and out of daycare dogs, checking appropriate spa services for departure, stamping passes correctly in the a.m., • Noting which dogs owe for the day, • Checking in a boarding dog, confirming out date and pick-up time, spa services, emergency contact, feeding instructions, any medications required, noting every belonging brought and labeling everything accordingly, • Creating invoices for daycare and boarding dogs correctly, • Completing payment transactions both cash and credit, • Creating daycare passes and adding them to pet profile, • Conducts evening closing procedures including transaction totals and balancing the cash drawer, • Greets all customers promptly and welcoming, • Utilize the 3 S system consistently with customers SMILE, STORY, SATISFACTION to set the example for the team, • Effectively communicates health and behavior concerns with customers in a professional manner, • Answers the milt line phone system, transfers calls, takes messages and communicates messages in a timely manner, • Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints, • Maintains front desk supplies and inventory, • Actively communicates team developmental needs and issues with Assistant Manager, General Manager and the entire management team regularly to ensure growth, • Proven ability to offer verbal and written feedback to team members to hold accountability to standards As part of the management team, it is expected that shift leaders may be assigned special projects, duties and responsibilities in addition to the above list to develop further growth towards management positions. Out of store events are one of these extra duties. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY. Job Types: Full-time, Part-time, Hourly Ability to commute/relocate. Work Location: In person We use eVerify to confirm U.S. Employment eligibility.

Job Description We're a growing dog daycare and boarding business looking for a people-person who TRULY LOVES DOGS and wants to learn all aspects of the business. This is not a "dog walker" job - it's a hands-on opportunity to grow with us, take on more responsibility, and help shape how we run and improve our operations. You'll play a core role in: • Knowing all roles and aspects of the busines- As you continue into higher leadership positions, these experiences will allow you to understand the full scope of business needs, requirements, and team production, • Providing high-quality, safe, and fun care for dogs in daycare and overnight boarding, • Building trust and relationships with pets, pet parents and team members, • Learning front-desk operations, scheduling, client communication, and basic business systems, • Helping identify ways to improve safety, routines and customer experience What you'll do: • Supervise active play, feeding, and cleaning routines in a safe , structured environment, • Greet dogs and families warmlly; ensure smooth drop-offs and pickups, • Follow protocols for safety, cleanliness, and behavior (separating dogs appropriately, monitoring for stress, etc.), • Communicate updates and concerns with pet parents in a professional, empathetic way, • Assist with feeding, cleaning kennels/areas, and general housekeeping, • Learn and support scheduling, check-in/check-out proceedures and basic software tools, • Look for opportunities to help the business grow inside and out (referrals, sales, feedback, process suggestions)

Job DescriptionJob Summary We are seeking a compassionate Dog Daycare and Boarding Attendant to join the team at our doggie daycare, boarding and grooming facility. Kennel Technician responsibilities include monitoring dogs in play groups while taking care of their needs and keeping their play areas clean. You will work closely with the entire staff to ensure the health and well-being of all of our pet clients. If you are passionate about providing exceptional animal care, we’d like to meet you. Responsibilities • Close supervision of the dogs left in our care, • Working as a team with fellow staff members in a fun and hardworking culture, • Consistently and quickly exercising professional judgement, • Keen attention to detail when it comes to the health, safety and wellbeing of the dogs. Qualifications, • Previous experience as a Dog Daycare and Boarding Attendant or in a similar role is preferred, • Knowledge of animal care and handling, • Excellent communication skills, • Highly motivated self-starter, • Ability to multi-task and remain organized in a busy environment, • Physically able to stand on feet for 6+ hours and able to lift up to 40 lbs., • Patience and a love for animals

Job Description MUST BE AT LEAST 18 YEARS OLD TO APPLY Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, individual that will be the star of the playroom. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! What we offer: Let’s look at what Dogtopia does for you! • It’s always bring your dog to work day!, • Education in basic dog obedience and training, • Fun, dynamic team culture with more than 60 locations, • Career progression based on performance, • Additional certification programs available, • Competitive wages with flexibility in scheduling, • Learn key skills related to customer service, teamwork, or even sales! Now that we have the fun out of the way let’s get into what you can offer us. • Have Fun on Camera! o Maintain control of large groups of dog o All rooms are equipped with cameras for pet parents to stay engaged o Caring for all furry friends as if they were a part of your family o Engage, Play and Enjoy the furry friends! o Understanding our Dogtopia-isms The rules by which we, as Dogtopians live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever! As the Canine Coach you are responsible for leading the playroom for our furry friends by creating a safe and fun environment – and also setting the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY Job Types: Full-time, Part-time, Hourly Ability to commute/relocate. Work Location: In person We use eVerify to confirm U.S. Employment eligibility.

As Advisor Customer Care Front Office for Finland or Norway, you will contact our Finnish or Norwegian customers and help them with inquiries related to their orders. In this role, you will support establishing our new markets and be at the forefront of driving a premium customer experience. Please submit your application documents in English. This position is unlimited and located in Munich. • being the prime contact point for our Finnish or Norwegian customers by phone, email, and our business WhatsApp account, • processing requests about payments, orders, cancellations and returns, • answering questions about our websites, products and the ordering process, • handling feedback from our customers, continuously improving our offering and shopping experience, • relevant experience in the field of customer care, • passion for customer satisfaction and drive to provide premium customer experiences, • excellent social and problem-solving skills, • friendly, positive and motivated personality, • fluency in Finnish, German, English, and Norwegian is a plusAside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:, • an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career, • a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions, • flexible working mode: roughly 60% remote, 40% in-office working policy, • up to 4 weeks temporary work-from-anywhere per year, • [only for Equity roles] a competitive compensation package including salary, benefits, and equity, • 30 days of paid vacation per year, • a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace, • 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions, • regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more, • health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more, • discounted green mobility options with public transport or JobRad, • company daycare “Westwing Wichtel” next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich, • subsidized company pension scheme, • “Social Impact Day” p.a. to use for doing good for environment and/or societyWestwing, Europe’s #1 in Beautiful Living e-commerce, is present in 13+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.Customer Care

Social (Park) Skipper Job Post Create a safe, fun, and welcoming space for pups and their people. Atlanta, GA | Hourly | ⏰ Full-Time or Part-Time with weekends required At Skiptown, Our Core Values Drive Everything We Do: • Pursue Results: We work with purpose and deliver on expectations., • Act with Integrity: We do the right thing, every time, even when no one's watching., • Wow Every Time: From safety to service, we go above and beyond., • Stronger Together: We support our teammates, communicate openly, and grow as one team. As a Skiptown Social (Park) Skipper, you'll be the friendly face of the park, making sure guests and their pups have a safe, enjoyable, and memorable visit. You'll monitor dog play, assist guests with questions or concerns, and keep the park clean and organized. If you love working with both people and dogs and thrive in a lively outdoor environment, this is the role for you. What You'll Do: • Greet guests warmly and provide exceptional service during their visit, • Monitor dog playgroups to ensure safe and positive interactions, • Confidently redirect or separate dogs if needed to maintain a safe environment, • Enforce park rules consistently and fairly for all guests, • Keep the park clean, organized, and stocked with supplies like waste bags and cleaning products, • Assist with guest questions about memberships, services, and upcoming events, • Support special events, promotions, and park activities when needed, • Document and report any incidents, injuries, or behavioral concerns You Might Be a Perfect Fit If: • You're comfortable working around dogs of all sizes and temperaments, • You're friendly, approachable, and love interacting with people and pets, • You can read dog body language and act proactively to prevent problems, • You stay calm under pressure and make quick, thoughtful decisions, • You're dependable, proactive, and thrive in a busy, social setting Bonus if You Have: • Experience in dog daycare, boarding, or other pet care roles, • Hospitality or guest service experience in a fast-paced environment, • Knowledge of dog behavior or training techniques Musts & Physical Requirements: • Ability to stand, walk, and move for 8–10 hours per shift, • Ability to safely lift and handle dogs up to 50 lbs, • Comfortable working outdoors in all weather conditions, • Tolerance for loud noise, pet hair, dirt, and occasional messes What We Offer: • Membership Perks to Skiptown, • Cha-Ching Fridays! (We get paid weekly), • Employee discounts on all Skiptown services, • $15 Dog Daycare, • Free DoorDash DashPass subscription, • 50% discount on The Farmer's Dog fresh pet food, • Discounted pet insurance through Spot Next Steps: If you're ready to help pups play safely, keep the park running smoothly, and make every guest feel welcome, Skiptown is your spot. Apply now and join the team that makes the park the best place to be.

As Head of Customer Care, you will lead our global Customer Care team, shaping and enhancing our service strategy to deliver an exceptional experience for our design-loving customers - who expect nothing less than excellence at every touchpoint. With the opportunity to make a huge impact, you will drive the development of customer-centric and scalable processes, foster a culture of customer obsession, and ensure that every interaction reflects our commitment to premium service. This position is unlimited and located in Munich. • define and implement a Customer Care strategy that aligns with our premium brand, enhances customer satisfaction, and ensures seamless customer interactions across all communication channels, • deeply understand our customers - their needs, expectations, and behaviours - to drive customer-centric decisions and enhance their experience, • lead and develop our global Customer Care team of ca. 60 internal team members by building and mentoring a high-performing, customer-focused team across different regions while fostering a culture of service excellence, • manage and further develop external service providers, ensuring seamless collaboration with front office agents to maintain high-quality customer support and operational efficiency; pick the right partners and negotiate terms and conditions, • enhance reporting, analyse customer feedback and key service KPIs to identify trends and drive continuous improvements, • together with the Tech teams, stay ahead of industry trends and build scalable service processes, tools, and systems with the use of AI to address customers needs, improve efficiency and effectiveness, and elevate the customer experience, • drive and support the rapid expansion into new countries, • extensive experience in a senior Customer Care leadership role, ideally in a global setting, paired with strong leadership and team development skills and the ability to motivate large teams, • passion for customer satisfaction with a high level of empathy and the ability to turn dissatisfied customers into promoters, • proven ability to level up service processes, implement scalable solutions, and drive operational efficiency, combined with excellent problem-solving skills and the ability to drive change in a fast-paced, dynamic environment, • strong stakeholder management skills for internal and external stakeholders with the ability to act as the voice of the customer, manage escalations, and influence leadership to drive operational excellence, • strong analytical mindset with experience in tracking and improving key customer service KPIs, coupled with a deep understanding of Customer Care best practices to stay best-in-class, • experience with customer service technologies and platforms (e.g., Zendesk, AI chatbots, support ticketing systems), • fluency in German and English with excellent communication skills; additional languages are a plusAside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:, • an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career, • a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions, • flexible working mode: roughly 60% remote, 40% in-office working policy, • up to 4 weeks temporary work-from-anywhere per year, • 30 days of paid vacation per year, • a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace, • 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions, • regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more, • health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more, • discounted green mobility options with public transport or JobRad, • company daycare “Westwing Wichtel” next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich, • subsidized company pension scheme, • “Social Impact Day” p.a. to use for doing good for environment and/or societyWestwing, Europe’s #1 in Beautiful Living e-commerce, is present in 13 European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.Customer Care

As Junior Logistics Manager, you will support the planning and execution of all marketing-related productions and events at Westwing. As part of our Marketing Logistics team, you’ll work closely with teams in Munich and Robakowo to ensure smooth operations across our creative output. You will also take on professional leadership of blue-collar team members in certain cases, contributing to smooth and efficient operations. This position is limited to 12 months and is based in Munich. • manage Retail Campaign samples from purchase through production, including budget tracking, • act as administrator and key user for marketing logistics databases (e.g. WMS, Booqable), • handle purchasing and administration of logistics supplies, • take responsibility for fleet maintenance within the marketing logistics team, • drive smaller logistics projects in collaboration with the Team Lead Logistics, • support blue-collar logistics operations during peak periods with hands-on assistance, • at least 5 years of experience in an operational logistics environment; an apprenticeship as Fachkraft für Lagerlogistik is a strong plus, • very good German and English language skills, • solid technical understanding and moderate hands-on craftsmanship skills, • a valid class B driver’s license, • proficiency in MS OfficeAside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:, • an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career, • a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions, • flexible working mode: roughly 60% remote, 40% in-office working policy, • up to 4 weeks temporary work-from-anywhere per year, • 30 days of paid vacation per year, • a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace, • 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions, • regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more, • health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more, • discounted green mobility options with public transport or JobRad, • company daycare “Westwing Wichtel” next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich, • subsidized company pension scheme, • “Social Impact Day” p.a. to use for doing good for environment and/or societyWestwing, Europe’s #1 in Beautiful Living e-commerce, is present in 13+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.Operations & Logistics

At Dogtopia we're more than just a daycare - we're a haven for dogs and their owners. Job Description: We are seeking an experienced Dog Groomer to join our dynamic team. While our facility operates within set business hours, groomers have the freedom to create their own schedules within these times

Job DescriptionDogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales & Client Experience Coordinator — someone who is more than just a friendly face. This role is all about owning the customer experience, closing the sale, and nurturing relationships with pet parents from the very first hello. You’ll be the go-to person for first impressions, tours, meet-and-greets, and follow-ups. You won’t just answer phones — you’ll be responsible for driving the growth of our daycare by ensuring every lead is followed up with every day. Yes, you can bring your dog to work (after training)! But we’re also looking for someone serious about sales, service, and relationship-building. What You’ll Be Responsible For:Lead Generation & Sales • Own the sales process from first contact to tour to conversion., • Schedule and host meet & greets with prospective clients., • Follow up with every lead, every day — text, call, email — until you get a yes or a no., • Build trust with pet parents and help them feel confident choosing Dogtopia., • Achieve monthly sales and conversion goals with support from your team leader.Client Experience & Communication, • Be the face and voice of Dogtopia — in person, on the phone, via email and text., • Greet every pet parent with energy, positivity, and professionalism., • Respond quickly and helpfully to all inquiries., • Build and maintain long-term relationships with our dog-loving community.Organization & Cleanliness, • Keep the front-of-house space clean, organized, and running smoothly., • Manage retail, first aid, and cleaning supply inventory., • Support a safe and joyful environment by monitoring dog behavior and escalating issues as needed.What We Offer:, • Bring your dog to work — seriously!, • Training in dog behavior, handling, and customer service., • Opportunities for growth and advancement., • A positive team culture that feels like family., • Flexible scheduling and competitive wages., • Ongoing education and certification opportunities. Now that we have the fun out of the way let’s get into what you can offer us. What You Bring: • A passion for dogs and people., • A natural knack for sales and customer service., • Strong communication skills — written and verbal., • Attention to detail, follow-through, and organization., • A proactive attitude and a team-first mindset., • Comfort with technology and basic data entry. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY Job Types: Full-time, Part-time Ability to commute/relocate. Work Location: In person We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDogtopia, the industry leader in dog daycare, boarding, and spa services, is looking for a Front Desk Sales & Client Experience Coordinator — someone who is more than just a friendly face. This role is all about owning the customer experience, closing the sale, and nurturing relationships with pet parents from the very first hello. You’ll be the go-to person for first impressions, tours, meet-and-greets, and follow-ups. You won’t just answer phones — you’ll be responsible for driving the growth of our daycare by ensuring every lead is followed up with every day. Yes, you can bring your dog to work (after training)! But we’re also looking for someone serious about sales, service, and relationship-building. What You’ll Be Responsible For:Lead Generation & Sales • Own the sales process from first contact to tour to conversion., • Schedule and host meet & greets with prospective clients., • Follow up with every lead, every day — text, call, email — until you get a yes or a no., • Build trust with pet parents and help them feel confident choosing Dogtopia., • Achieve monthly sales and conversion goals with support from your team leader.Client Experience & Communication, • Be the face and voice of Dogtopia — in person, on the phone, via email and text., • Greet every pet parent with energy, positivity, and professionalism., • Respond quickly and helpfully to all inquiries., • Build and maintain long-term relationships with our dog-loving community.Organization & Cleanliness, • Keep the front-of-house space clean, organized, and running smoothly., • Manage retail, first aid, and cleaning supply inventory., • Support a safe and joyful environment by monitoring dog behavior and escalating issues as needed.What We Offer:, • Bring your dog to work — seriously!, • Training in dog behavior, handling, and customer service., • Opportunities for growth and advancement., • A positive team culture that feels like family., • Flexible scheduling and competitive wages., • Ongoing education and certification opportunities. Now that we have the fun out of the way let’s get into what you can offer us. What You Bring: • A passion for dogs and people., • A natural knack for sales and customer service., • Strong communication skills — written and verbal., • Attention to detail, follow-through, and organization., • A proactive attitude and a team-first mindset., • Comfort with technology and basic data entry. Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY Job Types: Full-time, Part-time Ability to commute/relocate. Work Location: In person We use eVerify to confirm U.S. Employment eligibility.