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Job Description At J Splash Swim School our Customer Experience team is known as office coordinator. This is a crucial poolside role – it’s the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended “swim family.” Hours: Monday - Friday 3pm-7:30pm Saturdays & Sundays 8:30am-12:30pm Responsibilities: • Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents., • Setting up the pool deck area before each shift., • Registering students for class and managing them in and out of the water between classes., • Managing and celebrating the move-up/graduation process, our birthdays, and other milestones both at the pool., • Posting photos and videos to social media in a fun and personal way., • Assisting our parents with questions they have about their schedule and the progress of their children., • Promoting referrals for new enrollments., • Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting when needed with swimmers who need help during the lessons. What do we need from you? • An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships., • An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner!, • The ability to multi-task and not lose your sense of fun., • A genuine desire to help us decrease drowning for both children and adults. What can you expect from us? • Flexible schedules - shifts between 4 to 5 hours; easy to schedule around other jobs or studies with highly competitive pay., • Being welcomed into a warm, fun culture with mission-driven managers who give back to the community and their staff., • The opportunity for growth in a business with massive expansion opportunities., • Structured, paid training (including first aid certification as needed)., • PTO for part-time, • Full Membership at KATZ JCC, • Happy, laughing, singing KIDS. Schedule: • Evening shift, • Monday to Friday, • Self-determined schedule, • Weekend availability Education: • High school or equivalent (Preferred) EEO Statement: The Jewish Federation of Southern New Jersey, and our family of agencies, is an Equal Employment Opportunity employer. We do not discriminate based upon a person’s actual or perceived gender, race, creed, color, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, marital/civil union status, domestic partnership status, familial status, religion, national origin, nationality, ancestry, age, veteran or military status, disability that does not prohibit performance of essential job functions, or other legally protected characteristics. The Federation participates in the E-Verify program. The Federation is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need assistance or an accommodation due to a disability, you may contact us via the link on this posting. EOE