Education policy jobs in Las Cruces, New MexicoCreate job alerts

Your experience matters Memorial Medical Center is part of ___, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Trauma RN Clinical Coordinator, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute The Trauma RN Clinical Coordinator assists with the coordination of personnel and resources within the scope of the patient assignment. Acts as the liaison between the nursing departments and all ancillary departments to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency and compliance. A Registered Nurse who excels in this role: • Coordinates staff scheduling, educational/development activities and performance evaluations., • Collaborates with physicians, nursing, pharmacy and other healthcare team members/departments to determine, coordinate, and provide medical nutrition therapy., • Identifies and resolves issues affecting the delivery of clinical services., • Insertion of PICC lines when ordered by the physician. Accesses Hickman catheters and port-a-Cath lines when needed., • During tour of duty, rounds on all post-surgical or procedural patients. Provides €˜just in time' education for staff. Assists physicians with procedures., • Reports all incidents or unusual events to their director or appropriate supervisor., • Provides moderate sedation when required. Knowledgeable of policy and procedure. Understands and practices within the scope of practice as an RN. Schedule: This position is a Full Time, Exempt and Benefitted position. Work schedule is general business hours, mostly Monday - Friday. What we're looking for Qualified Applicants should have a current state RN license that is in good standing. Additional requirements include: • BSN Preferred We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: • Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees., • Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off., • Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match., • Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)., • Professional Development:Ongoing learning and career advancement More about Memorial Medical Center Memorial Medical Center is a 199 bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. Memorial Medical Center is an Equal Opportunity Employer. MMC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Customer Accounts Advisor The salary range for this role is $13.75 to $14.50 per hour*. This position is also eligible for incentive pay based on performance. Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments., • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone, • Sell customers on the benefits of timely lease agreement renewal payments, • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals, • Assist with merchandise returns and guest deliveries as directed by management, • Clean and certify merchandise in the Quality Assurance Center for all items personally returned, • Complete and maintain weekly vehicle maintenance sheet and route sheets daily, • Load, secure and protect product in company vehicle, • Safely operate company vehicle, • Assist the Sales Team as needed, • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18., • Must meet DOT requirements to obtain certification in required states (United States), • Ability to work schedule of hours varying from 8 am to 9 pm, • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly, • Two years of retail/customer service experience preferred, • High School diploma or equivalent preferred, • Excellent interpersonal and communication skills, • High energy with the ability to effectively perform all functions of the store and multitasking effectively, • Proper telephone etiquette, • Uphold the Aaron’s Brand and protect company assets, • Maintain a professional appearance, • Proficient computer skills Aaron’s Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: • Paid time off, including vacation days, sick days, and holidays, • Medical, dental and vision insurance, • 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

HeartCentrix Solutions is seeking a local contract nurse RN Dialysis for a local contract nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: Dialysis, • Discipline: RN, • Start Date: 10/20/2025, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours PHYSICAL DEMANDS AND WORKING CONDITIONS: -The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. -This position requires frequent, prolonged periods of standing and the employee must be able to bend over. -The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. -The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. -May be exposed to infectious and contagious diseases/materials. -Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians. -The position may require travel to training sites or other facilities. -May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. -Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made. SUPERVISION: -Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: -Successful completion of all education and training requirements for new employees. -Must have a minimum of 9 months experience as a RN. -Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: -Graduate of an accredited School of Nursing. -Current appropriate state licensure. -Current or successful completion of CPR BLS Certification. -Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: -1 year of Nephrology Nursing experience in the last two years as a RN. -Chronic hemodialysis experience required. HeartCentrix Solutions Job ID #1638. About HeartCentrix Solutions HeartCentrix Solutions is a heart-centered staffing and workforce solutions company headquartered in Dallas, Texas. We specialize in connecting highly qualified clinical professionals with leading healthcare organizations across the country. Our team understands the critical role nurses, patient care technicians, and other healthcare specialists play in delivering quality care, and we are committed to supporting both our clients and candidates with integrity, compassion, and excellence. Candidates choose HeartCentrix because we go beyond a job placement. We focus on career growth, supportive relationships, and matching professionals with the right clinical environments. With our in-house technical and credentialing platform, we streamline onboarding and ensure compliance so clinicians can focus on what matters most: patient care. Whether you are seeking your next opportunity or looking to make a meaningful impact in healthcare, HeartCentrix Solutions is here to guide your journey every step of the way. Benefits • Referral bonus

TalentBurst, Inc is seeking a travel nurse RN Dialysis for a travel nursing job in Las Cruces, New Mexico. Job Description & Requirements • Specialty: Dialysis, • Discipline: RN, • Start Date: 10/20/2025, • Duration: 12 weeks, • 40 hours per week, • Shift: 8 hours PURPOSE AND SCOPE: This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Client policy, procedures, standards of nursing practice, state and federal regulations. Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses. Performs ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed. Assesses, collaborates, and documents patient/family's basic learning needs to provide initial and ongoing education to patients and family. Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients. Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. Initiates or assists with emergency response measures. Serves as a resource for health care team, participates in staff training and orientation of new staff as assigned. Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. Identifies expected outcomes, documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. Ensures patient awareness related to transplant and treatment modality options. Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians. The position may require travel to training sites or other facilities. May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. Candidates are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made. SUPERVISION: Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: Successful completion of all client education and training requirements for new employees. Must have a minimum of 9 months experience as a RN. Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: Graduate of an accredited School of Nursing. Current appropriate state licensure. Current or successful completion of CPR BLS Certification. Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: 1 year of Nephrology Nursing experience in the last two years as a RN. Chronic hemodialysis experience required Floating requirement: Client required candidates to float to area sites within 50 miles of the main site Shift details: Shifts will be discussed in detail during the interview; the role requires a commitment of 40 hours plus overtime and floating to area sites as need be. There is a minimum guarantee of 36 hours per week. Please note you are NOT eligible for Guaranteed hours if any of the following happen: \t • \t\t\t, • \t\t\t\t\t, • Schedule requests/restrictions\t\t\t, • Refuse to float\t\t\t, • Late to shift\t\t\t, • Left early\t\t\t, • Called out\t\t\t, • Time off planned\t\t\t\t\t\t#TB_HC Talent Burst Job ID #25-40048. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Dialysis Chronic RN About TalentBurst, Inc TalentBurst Health & Life Sciences is an established provider of healthcare workforce solutions, servicing healthcare facilities across the United States for over 15 years. As a Joint Commission Certified Agency, our commitment to quality, integrity, and exceptional service has made us a trusted name in the healthcare staffing landscape. Our mission is to bridge the gap between healthcare professionals seeking fulfilling opportunities and healthcare organizations striving to maintain their high standards of care. We are committed to providing top-notch healthcare professionals with access to facilities where they can focus on delivering exceptional patient care and thrive. Whether you're a nurse, allied health professional, or administrative personnel, we have the expertise to match your skills and aspirations with the perfect placement.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer service and sales initiatives. In this role, you’ll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services. Our clients include government programs and some of the most recognizable global brands. This is a full-time, on-site position that includes paid training and offers clear paths for career advancement into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Manage inbound and outbound calls in a courteous, timely, and professional manner, • Resolve customer issues effectively, aiming for first call resolution, • Research internal systems to retrieve missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Conduct needs-based conversations to identify the best solutions for customers, • Use training resources and knowledge bases to provide accurate information while following scripts and procedures, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate personnel when necessary, • Participate in training sessions and team meetings to stay current on updates and best practices We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong written, verbal, and organizational communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Highly reliable with excellent time management and punctuality, • Strong problem-solving, troubleshooting, and follow-up skills, • Conflict resolution and negotiation abilities, • Customer-focused with empathy, patience, and professionalism, • Ability to multitask, self-manage, and stay focused, • Team-oriented with a collaborative mindset, • Comfortable working in a fast-paced, dynamic environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we want you on our team! We’re looking for motivated and results-driven Call Center Sales Representatives to join our dynamic team. In this role, you’ll connect with customers over the phone, provide expert product guidance, resolve inquiries, and close sales with confidence. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, • Use product knowledge and training to recommend solutions and close sales, • Build rapport, listen actively, and address customer needs effectively, • Research account details and collaborate with internal teams to resolve issues, • Manage customer accounts and process orders accurately using our systems, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Protect customer data and handle sensitive information responsibly, • Escalate complex issues to appropriate team members when needed, • Stay current with training, system updates, and team communications All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older with a high school diploma or equivalent, • Strong verbal and written communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable, punctual, and self-motivated, • Skilled in conflict resolution, problem-solving, and negotiation, • Customer-focused with empathy, patience, and responsiveness, • Ability to multitask and manage time effectively, • Team-oriented with a positive attitude, • Comfortable in a fast-paced, evolving environment, • Strong interpersonal skills and relationship-building ability, • 1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. As a day shift Call Center Agent, you will be either dedicated to a specific project or handle blended inbound and outbound phone, chat, and e-mail interactions on behalf of multiple clients. There are a wide variety of project openings for some of the most recognizable brands in the world! In this role, you will provide customer service and educate and upsell customers on products and services. Candidates should be highly reliable, have excellent communication skills, and be willing to learn on the job every day. Schedules vary by site and project. This is an on-site, entry-level position with competitive compensation commensurate with experience. Bi-lingual (Spanish-speaking) candidates are encouraged to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers nationwide each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Ensure first-call resolution through problem-solving and effective call handling., • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed, • Accurately document and process customer claims in appropriate systems., • Lead fact-finding discussions to determine the best options for the customer., • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff for resolution as needed., • Attend meetings and training to stay up-to-date on program knowledge, systems, and process changes. We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of the Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a confident communicator with a passion for sales and customer success? We’re expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions. In this role, you’ll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound calls to customers across the country, • Promote and sell products and services tailored to customer needs, • Provide accurate information and resolve customer inquiries, • Use internal systems to manage accounts and process orders, • Collaborate with other departments to resolve customer issues, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Stay current with training, product updates, and program changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent communication and organizational skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a drive to succeed? We’re looking for full-time Internet & Phone Sales Representative to support a variety of outbound projects across our growing contact center network. Whether you're just starting your career or looking to take the next step, we offer flexible schedules, industry-leading training, and real opportunities for advancement including roles in Supervision, Training, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Handle inbound and outbound calls with professionalism and courtesy, • Use training and resources to confidently answer questions and sell products/services, • Listen actively to understand customer needs and resolve issues, • Research systems to locate missing information and collaborate with internal teams, • Manage customer accounts and process orders accurately using company systems, • Follow scripts, policies, and compliance guidelines, • Maintain accurate records and protect customer data, • Escalate complex issues to appropriate team members, • Attend training sessions and team meetings to stay current on updates All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Typing speed of 20+ WPM, • Basic proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), • Familiarity with Windows operating systems, • Highly reliable with strong attendance and punctuality, • Skilled in troubleshooting, conflict resolution, and customer service, • Empathetic, responsive, and solution-oriented, • Ability to multitask, stay focused, and self-manage, • Team-oriented with strong interpersonal skills, • Comfortable in a fast-paced, evolving environment, • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic Call Center Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services. Opportunities are available across various projects, including government programs and some of the world’s most recognized brands. We’re looking for individuals with strong communication skills, a positive attitude, and a commitment to reliability and continuous learning. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls with professionalism and courtesy, • Resolve customer issues efficiently, aiming for first-call resolution, • Research and retrieve information across systems to support customer needs, • Accurately document customer interactions and process claims, • Guide customers through options to find the best solutions, • Use training and resources to answer questions while adhering to scripts and policies, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to the appropriate team members when necessary, • Participate in training sessions and stay current on updates and procedures We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Minimum age of 18, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with excellent time management, • Problem-solving and conflict resolution skills, • Customer-focused mindset with empathy and patience, • Ability to multitask and work independently, • Team-oriented with a collaborative spirit At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a problem solver with a passion for helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products and services. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: * Manage inbound and outbound calls with professionalism, empathy, and efficiency * Troubleshoot and resolve customer issues, focusing on first-call resolution * Research and retrieve information using internal systems; collaborate with other teams as needed * Accurately document and process customer claims and interactions * Follow scripts, policies, and procedures while using training resources to provide accurate answers * Handle sensitive information with discretion and maintain confidentiality * Escalate complex cases to the appropriate team or manager * Stay updated on products and processes by attending ongoing training * Meet all attendance, reliability, and night shift scheduling requirements CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications * 18 years or older with a high school diploma or equivalent * Excellent verbal and written communication skills * Typing speed of 20+ words per minute * Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) * Familiarity with Windows operating systems * Strong problem-solving, conflict resolution, and troubleshooting skills * Reliable, punctual, and motivated with a strong work ethic * Ability to multi-task, stay organized, and self-manage * Customer-first mindset: empathetic, patient, and responsive * Positive attitude and a team-player spirit * Comfortable working in a fast-paced, dynamic environment Preferred (Not Required) • 1+ year in customer service, call center, help desk, technical support, inside sales, or back-office roles At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you passionate about helping others and delivering outstanding service? We’re looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a fast-paced, customer-focused environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Engage with customers via inbound and outbound calls, providing friendly and professional support., • Actively listen to customer concerns and deliver effective, timely resolutions., • Use internal systems to manage accounts, process claims, and retrieve information., • Identify opportunities to upsell or upgrade products and services., • Clearly explain products, services, and processes to customers., • Escalate complex issues to the appropriate team when needed., • Strive for first-call resolution through strong problem-solving skills., • Stay current with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong written and verbal communication skills., • Ability to type at least 20 WPM., • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)., • Familiarity with Windows operating systems., • Dependable and punctual with a strong work ethic., • Skilled in troubleshooting, conflict resolution, and follow-up., • A customer-first mindset: empathetic, patient, and responsive., • Ability to multitask, stay organized, and manage time independently., • A team player with a positive attitude and strong interpersonal skills. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world. In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you’ll gain the tools and support you need to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process transactions accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Accurately document customer interactions and follow established procedures, • Adhere to scripts, policies, and compliance standards, • Maintain confidentiality and handle sensitive information responsibly, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you’ll work evening shifts assisting customers with inquiries, making outbound calls to existing clients, resolving service-related issues, and promoting new products and services. If you’re a strong communicator, eager to learn, and committed to reliability, this is a fantastic opportunity to launch your career with us. Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. • Handle inbound and outbound calls professionally and efficiently, • Resolve customer issues on the first call through effective problem-solving, • Research and retrieve information across systems to support customer needs, • Accurately document and process claims and inquiries, • Guide customers through options to find the best solutions, • Follow scripts, policies, and procedures while using your training and resources, • Maintain confidentiality and handle personal information with care, • Escalate complex issues to the appropriate team members, • Stay current by attending training sessions and reviewing updates We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • 18 years of age or older, • High school diploma or equivalent, • Strong written and verbal communication skills, • Typing speed of at least 20 WPM, • Basic proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable with excellent attendance and punctuality, • Skilled in troubleshooting and resolving customer concerns, • Customer-focused, empathetic, and patient, • Able to multitask, stay organized, and work independently, • Team-oriented with a passion for helping others At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients. In this role, you’ll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and services. This is a great opportunity for individuals with a positive attitude and strong people skills. If you’ve worked in customer-facing roles such as retail, hospitality, or food service, we encourage you to apply! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound calls in a friendly, timely, and professional manner, • Resolve customer issues effectively, aiming for first-call resolution, • Research internal systems to locate missing information and collaborate with other departments as needed, • Accurately document customer interactions and process claims, • Engage in solution-focused conversations to identify the best options for customers, • Follow scripts, policies, and procedures while using training resources to provide accurate information, • Maintain confidentiality and handle sensitive information appropriately, • Escalate complex issues to supervisors or specialized teams when necessary, • Attend training sessions and team meetings to stay up to date on systems and procedures We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Strong communication and organizational skills, • Typing speed of at least 20 words per minute, • Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with strong time management, • Ability to troubleshoot and follow up on customer issues, • Strong problem-solving and conflict resolution skills, • Customer-focused with empathy, patience, and professionalism, • Able to multitask, stay focused, and work independently, • Team-oriented with a collaborative mindset, • Comfortable in a fast-paced, dynamic environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We’re looking for Customer Service Agents to join our growing team immediately! In this role, you’ll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify opportunities to upsell products and services all while representing some of the world’s most recognized brands. This is more than just a job it’s a chance to launch your career with a company that values growth, learning, and advancement. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls in a professional and friendly manner., • Resolve customer issues efficiently, aiming for first-call resolution., • Research and coordinate with other departments to resolve complex inquiries., • Accurately document customer interactions and claims., • Use our knowledge base and training to answer questions and follow procedures., • Protect customer privacy and handle sensitive information with care., • Escalate issues when necessary to ensure customer satisfaction., • Stay up to date with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong communication and organizational skills., • Ability to type at least 20 WPM., • Basic knowledge of Microsoft Office and Windows OS., • Reliable attendance and punctuality., • Strong problem-solving, conflict resolution, and multitasking skills., • A customer-first mindset: empathetic, patient, and responsive., • 1+ year of experience in customer service, tech support, sales, chat, or admin roles. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a passion for sales and a positive attitude? We’re looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world’s most recognizable brands. In this role, you’ll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you’ll be equipped to thrive and grow in a fast-paced, performance-driven environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: • Make outbound and receive inbound calls in a professional and courteous manner, • Educate customers on products and services, identifying upsell opportunities, • Understand customer needs and recommend tailored solutions, • Use internal systems to manage accounts and process orders accurately, • Research and resolve customer issues, coordinating with other departments as needed, • Follow scripts, policies, and procedures to ensure consistency and compliance, • Maintain accurate records and safeguard customer information, • Escalate complex issues to supervisors or appropriate teams, • Stay current with training, updates, and system changes All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older, • High school diploma or equivalent, • Excellent verbal and written communication skills, • Ability to type 20+ words per minute, • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), • Familiarity with Windows operating systems, • Dependable and punctual with a strong work ethic, • Strong problem-solving and conflict resolution skills, • Customer-focused, empathetic, and solution-oriented, • Ability to multitask and manage time effectively, • Comfortable in a fast-paced, evolving environment At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Job Description La Clinica de Familia (LCDF) is an FQHC with several locations in Southern New Mexico. For over 40 years, we have provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for. To empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures. Exempt Up to $82,603.92 Job Summary: The clinical supervisor is responsible for clinical and administrative oversight of the programs assigned. Clinical supervisor will conduct individual supervision for assigned staff, review documentation for non-independently licensed staff, provide coaching and guidance on implementing effective interventions, support community service workers with potential crisis or staffing needs, coordinate with other supervisors in facilitating clinical group supervision, and participate in quality improvement and operational meetings. This position will be overseeing IBH for the School Base Clinics. Core Competencies: • Shall be able to demonstrate through documentation:, • Knowledge of various modes of psychotherapy and evidence-based practices, especially crisis intervention and short-term models using individual, group, and familial approaches., • Skill in assessment procedures, diagnostic evaluation, therapeutic treatment, and case management practices including follow-up and closure., • Ability to establish therapeutic alliance with clients and their families., • Ability to work effectively on a multi-disciplinary team and with the public., • Assesses and incorporates culture into assessment and treatment processes, • Ability to communicate effectively both orally and in writing, • Actively seek feedback and supervision, and engage in personal reflection and self-correction, • Acknowledges impact of own feelings and cultural values on practice, • Knowledge of ethical principles and state laws, • Knowledge of and adheres to state reporting and regulatory guidelines, • Maintains appropriate boundaries with patients and staf, • Assesses for trauma and engages in trauma informed practice, • Formulates realistic, patient centered treatment goals and evaluate progress toward goals, • Knowledge of developmental needs of population served, • Knowledge of methods of clinical supervision, • Must be independently licensed in the State of New Mexico (LISW, LPCC, LMFT, or Licensed Psychiatrist or Psychologist)., • Have a minimum of two years of supervisory experience, • Health Insurance - PPO, • Dental Insurance, • Vision Insurance, • 401(K) with employer matching, • Life and AD&D Insurance, • Short Term Disability, • Long Term Disability, • Supplement Life Insurance, • Paid Time Off (PTO), • Holidays (9), • Education Reimbursement, • Cafeteria Plan, • Employee Assistance Program #INDBHS Powered by JazzHR tqsb5GqXi0

POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We’re looking for Customer Service Agents to join our growing team immediately! In this role, you’ll handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify opportunities to upsell products and services all while representing some of the world’s most recognized brands. This is more than just a job it’s a chance to launch your career with a company that values growth, learning, and advancement. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. --------------: POSITION RESPONSIBILITIES: Key Responsibilities: • Handle inbound and outbound calls in a professional and friendly manner., • Resolve customer issues efficiently, aiming for first-call resolution., • Research and coordinate with other departments to resolve complex inquiries., • Accurately document customer interactions and claims., • Use our knowledge base and training to answer questions and follow procedures., • Protect customer privacy and handle sensitive information with care., • Escalate issues when necessary to ensure customer satisfaction., • Stay up to date with training, meetings, and process updates. All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications • Must be 18 years or older., • High school diploma or equivalent., • Strong communication and organizational skills., • Ability to type at least 20 WPM., • Basic knowledge of Microsoft Office and Windows OS., • Reliable attendance and punctuality., • Strong problem-solving, conflict resolution, and multitasking skills., • A customer-first mindset: empathetic, patient, and responsive., • 1+ year of experience in customer service, tech support, sales, chat, or admin roles. At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT: All MCI Locations • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................: The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment. A Brief Overview The Door Assembler I is responsible for assembling pre-hung door components. This person will stock lumber, plates and other work-related materials and supplies, and will also band/stack finished products. Pay Rate: $15.00-$17.00/hr. What you will do • Work on a pre-hung door assembly line., • Stock doors, frames, plates and stock components for door assembly., • Assemble components under the direction of the line leaders., • Load and band finished materials on carts/pallets inside and/or outside., • Receive incoming products, commodities, and materials., • Maintain work area by keeping it neat and organized., • Assist in the set-up of component assembly process., • Monitor production workflow process assisting other areas as needed., • Operate all equipment necessary to the assembly process., • Adhere to established safety rules and regulations and follows all safety procedures; maintain a safe environment., • Comply with Company's attendance policy by maintaining regular and predictable attendance., • Assist in maintaining an organized work environment which may include emptying trash receptacles and keeping all bays/staging areas clean and organized., • Provide excellent customer service and participate in a positive work environment., • Monitor inventory as required by location management., • Retain an awareness of the work environment critical to the task at hand to produce error free and damage free results., • Participate in and complete assigned trainings., • Other duties as assigned by Management. Required For All Jobs • Perform other duties as assigned., • Comply with all policies and standards., • Adheres to Company's commitment to workplace safety. Education Qualifications • High School or equivalent work experience required. Experience Qualifications • Prior carpentry experience preferred. Skills and Abilities • Must be able to read a tape measure and use a hammer., • Ability to learn to operate equipment such as routers, saws, presses, and staple guns., • Available for overtime as needed. Additional Potential Opportunities based on experience: • Door Assembler II, • Door Assembly Lead US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Job Description Sales Consultant – Recreational Vehicle Job Description If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of RV sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers. You don’t need previous sales experience to take advantage of this RV sales opportunity with unlimited earning potential. Job Responsibilities • Understand and implement dealership sales process, • Own every aspect of the sales process (from new client prospecting to delivery), • Create and execute strategies for increasing market share, • Prepare and review monthly plans with sales leadership, • Maintain Customer Service Index, Gross Average and monthly units to dealership standards, • Remain up-to-date on products, market trends and certifications Previous sales experience is not necessary, but relevant education and prior sales training are a PLUS. Compensation Top performers in this position have an earning potential of $80,000 to $150,000 or more! Benefits Benefits include medical and dental insurance, 401K retirement savings plan, vacation time, holidays, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. About our Dealership Holiday World RV operates some of the nation’s premier RV dealerships. We have become the top choice for RVers in our market. Holiday World RV is a growing company that is looking for quality individuals to join our team. We value our employees and recognize they are our greatest asset.

Job DescriptionNeonatologist Opportunity!! This Jobot Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $320,000 - $400,000 per year A bit about us: Come join our dynamic group at Medical Group! Our network of physicians and specialists work together to provide a distinctive and evidence-based model of collaborative care for maintaining the health and wellness of our patients. You will have the opportunity to provide compassionate and life-changing care to newborns and their families. We cover multiple NICUs in various locations and are looking for someone with a solid work ethic, professional practice, excellent clinical and communication skills, a love of working with babies and families, and a commitment to delivering high-quality, evidence-based care in a collaborative setting. Why join us? Competitive salary + sign-on/annual bonuses + annual raises- Salary depends on experience and location Full health benefits + PTO + student loan repayment Relocation support + tail coverage Flexible scheduling (including 24-hour shift bundles) Supportive, collaborative work environment Ongoing professional development & CME opportunities Attend deliveries & manage day-to-day NICU and newborn nursery patients Collaborate during multi-disciplinary rounds Perform ventilator management, lab review, family consults, and more Work with advanced treatments like HFOV, HFJV, inhaled nitric oxide, and therapeutic hypothermia Job Details Job Details This is a unique opportunity for a dedicated Neonatologist to join our dynamic team in the healthcare industry. As a Permanent Neonatologist, you will be at the forefront of neonatal care and research, working with a team of highly skilled professionals committed to providing the best possible care for newborns and their families. Responsibilities As a Permanent Neonatologist, your primary responsibilities will include: 1. Providing comprehensive medical care for newborns, particularly those born prematurely or with complications. This includes diagnosing and treating newborns with conditions such as breathing disorders, infections, and birth defects., 2. Collaborating with a multidisciplinary team of healthcare professionals including obstetricians, pediatricians, and nurses to provide coordinated care for newborns., 3. Conducting clinical research to contribute to the advancement of neonatal medicine., 4. Educating patients' families and caregivers about their newborn's condition and the care they require., 5. Participating in departmental meetings, quality improvement initiatives, and continuing education activities to stay updated on the latest developments in neonatal care. Qualifications To be considered for this position, you must meet the following qualifications: 1. Medical Degree from an accredited institution., 2. Board Certified or Board Eligible in Neonatology., 3. A minimum of 2 years of experience in a neonatal intensive care unit (NICU)., 4. Excellent clinical skills with a strong emphasis on patient-centered care., 5. Demonstrated experience in clinical research., 6. Strong communication skills, with the ability to effectively communicate complex medical information to patients' families and caregivers., 7. Ability to work effectively as part of a multidisciplinary team. This is a challenging and rewarding role that requires a strong commitment to patient care and a passion for improving the lives of newborns and their families. If you believe you have the skills, experience, and dedication required for this role, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.

Job Description As a cornerstone of Las Cruces and Southern New Mexico for over four decades, Families and Youth Innovation Plus has empowered countless youth and families through life-changing resources and opportunities. Our mission is to create a safer and healthier community by focusing on children and families. Join our passionate team and be part of our continuing legacy of positive change! TLYA-MFP (Transitional Living for Young Adults) Residential Support Specialist Make a Difference in Youth & Family Services! Families & Youth Innovations Plus (FYI+) Position: Part-Time Provider (Direct Services) Hourly Rate: $16.25 - $19.66 (3 levels based on experience and education) FLSA: Hourly/Non-Exempt Reports To: Program Supervisor Department: TLYA-MFP Job Summary The Residential Support Specialist is primarily responsible for ensuring the safety, supervision, and welfare of young adults residing in the Transitional Living for Young Adults housing site. Residential Support Specialists provide comprehensive support and guidance to young adults transitioning into independent living. This role also involves mentoring and providing participants life skills to guide them self-sufficiency. Residential Support Specialists will provide crisis intervention for participants that are experiencing mental health emergencies, behavioral crises, and/or safety concerns. Residential Support Specialists will additionally be responsible for housekeeping and facility maintenance ensuring a clean and healthy living environment. What You'll Do: • Youth Care & Supervision: Ensure health, safety, and welfare of youth through direct supervision and positive rapport building., • Facility Maintenance: Perform housekeeping duties to maintain a clean, safe, and organized environment., • Policy Compliance: Understand and follow housing policies, licensing regulations, and agency guidelines., • Documentation & Reporting: Maintain accurate records of daily routines, behaviors, medication, and incidents; report critical issues promptly., • Team Collaboration: Communicate effectively with staff during shift changes, attend meetings/training, and foster positive workplace relationships., • Behavioral Support: Use positive discipline techniques to support youth self-regulation and manage disruptive behavior constructively., • Transportation: Safely transport youth in agency vehicles per policy. Education & Experience • Must be 21 years or older per licensing regulations, • GED (High school diploma) or High School diploma, • 1 year experience working with at risk youth; or Bachelor's degree in human services related field, • Aptitude for working and communicating well with others in a fast-paced housing environment, • Ability to maintain privacy, Confidentiality, and professional boundaries in the workplace, • Compassion and empathy for homeless, runaway, system-involved and otherwise at-risk youth and their experiences, • Utilize knowledge, skills, experience, and training to perform high quality care, supervision, and programming for youth, • Ability to exercise non-punitive supervision, care, and behavior management of youth according to trauma informed care practices, • Ability to multi-task, prioritize and work under pressure or high crisis situations

Job Description Community Support Worker (CCSS) Families & Youth Innovations Plus (FYI+) Position: Full-Time Salary: $17.31 - $20.94 (3 levels based on experience and education) FLSA Status: Hourly/Non-Exempt Reports To: Behavioral Health Community Services Program Manager Department: Behavioral Health Community Services Program Make a Difference in Youth & Family Services! The purpose of Comprehensive Community Support Services (CCSS) is to surround individuals and families with the services and resources necessary to promote recovery, rehabilitation and resiliency. Comprehensive Community Support Workers address goals specifically in the following areas: independent living, learning, working, socializing and recreation. CCSS consists of a variety of interventions based on coaching and addressing barriers that impeded the development of skills necessary for independent functioning in the community. What You'll Do: • Monitor referrals made to community based organizations, medical care, and other services to support the members overall care management plan, • Provide case management and referral services for client caseload, • Assess, plan, implement and evaluate the needs of patients to develop and facilitate an appropriate plan of care and discharge plan, • Advocate for patients and families throughout the continuum of care for procurement of services and optimal health, • Works closely with families to plan, secure, coordinate and monitor services via community and informal, • resources to assist them in reaching optimum, social, psychological, and physical functioning and to reach their identified recovery and resiliency goals., • Conducts Functional/Needs Based Assessments based on needs or challenges of the family, and developing service plans for goals to be addressed in the course of Case Management Services, • Will facilitate treatment team meetings and updated treatment plans in coordination with client and family in addition to informal and formal treatment team personnel/resources for assigned clients in keeping with agency policy, licensing standards, or as clinically indicated. Education & Experience • Bachelor's Degree in a human service field from an accredited university;, • Associates degree in approved curriculum in behavioral health coaching;, • High School (High school diploma) graduate or have a General Educational development (GED) and have a minimum of three years of experience working with the target population; or shall be certified as a certified peer specialist (CPS), • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job Description Please note relocation is required for this role to: Deming, NM Director (RN) Labor & Delivery - Women's Services Mimbres Valley Medical Center is your community medical provider, serving southwestern New Mexico area and its residents with inpatient, outpatient, medical, surgical, diagnostic and emergency care. We are your family, friends and neighbors, and we work with and for our community to provide quality healthcare that fits your life and lifestyle. We’re making a difference in our friends’ and families’ lives; if this is something you believe in, we would like you to join our team. Job Summary: • Responsible for the maternity unit and all sub-units., • Coordinates activities related to labor, delivery, recovery, postpartum, and the baby nursery., • May also be responsible for community outreach programs through education and women's health initiatives., • Operates within a set budget and in accordance with organizational performance standards., • Relies on extensive experience and judgment to plan and accomplish goals., • Performs a variety of tasks., • RN Licensure in the State of New Mexico., • Minimum 3 years of leadership experience in L&D, and Women's Services in an acute care environment., • BLS, ACLS, NRP Certification or obtain per policy upon hire; maintain licensure and certifications., • Competitive salary and benefits package., • Opportunities for professional development and advancement., • Supportive work environment with a collaborative team., • Comprehensive healthcare coverage., • Retirement savings plan., • Paid time off and flexible scheduling options., • Student loan repayment program. #ZR #EXP

Job Description As a cornerstone of Las Cruces and Southern New Mexico for over four decades, Families and Youth Innovation Plus has empowered countless youth and families through life-changing resources and opportunities. Our mission is to create a safer and healthier community by focusing on children and families. Join our passionate team and be part of our continuing legacy of positive change! Innovative Community Solutions (ICS) Manager Make a Difference in Youth & Family Services! Families & Youth Innovations Plus (FYI+) Position: Full-Time Manager (Agency) Salary: $48,000 - $58,080 annually (3 levels based on experience and education) FLSA Status: Salaried/Exempt Job Summary The ICS Manager serves as a critical leadership role within FYI+'s Innovative Community Solutions (ICS) department, reporting directly to the Director of Community Impact & Public Policy. This position embodies FYI+'s commitment to mezzo and macro-level systems change work, managing a team of ICS staff and interns while overseeing multiple community impact initiatives that align with our organizational values, principles, priorities, and philosophies. What You'll Do: • Lead, mentor, and develop ICS staff and interns, • Manage contracts, budgets, and program timelines, • Oversee grant reporting, renewals, and compliance, • Drive strategic planning and identify funding opportunities, • Cultivate community partnerships and represent FYI+ in key spaces, • Strong leadership and team development experience, • Proven success managing programs and multiple initiatives, • Excellent communication and stakeholder engagement skills Education & Experience • Bachelor's in Social Work, Public Health, Community Development, or related field preferred, • 4+ years in community-based or social service roles, 2+ years in a supervisory capacity, • Experience managing grants/contracts and working in trauma-informed, multicultural settings, • Proficient in Microsoft Office, project and database management tools, • Strong reporting and data analysis skills, • Familiarity with grant systems, virtual platforms, and EHR (preferred), • Experience in behavioral health, LGBTQ+ support, and federal grant programs, • Bilingual/bicultural experience and training or facilitation skills valued, • Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities., • Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans, • 403(b), PTO, and 14 paid holidays

Job DescriptionCREW MEMBER NON-EXEMPT/HOURLY POSITION Position Summary: The Crew Members role is to deliver an exceptional customer experience for all guests of Blakes Lotaburger stores. All crew members are expected to adopt an attitude that is passionate about our food and fanatical about our process. Crew members will be assigned to one of six assignments during each shift and are expected to quickly learn and be proficient in all of them, including: Cashier/Counter Help & Drive-Thru Window, Assembly Table, Fry Station, Grill Station, Prep Station and Housekeeping. All crew members report to the General Manager. Essential Functions: All Crew Members: Know and embody the Mission, Vision and Core Values of Blakes Lotaburger Provide an outstanding customer experience for every customer Address all housekeeping duties throughout the restaurant Other duties/projects as assigned Cashier/Counter Help & Drive Thru Window: Enjoy greeting people while possessing a high energy level and an outgoing personality Conversational in English with the ability to effectively communicate with Blakes Lotaburger customers with a clear customer service focus Operate cash register (POS System), accurately handle cash to make correct change, and correctly process credit card transactions Regularly visit our customers in the dining room with the blue check back tray Assembly Table: Possess a high energy level with attention to detail Ensure the assembly table is always stocked with product and ice Work safely with knives and other sharp objects, always using proper personal protective equipment (PPE) and using kitchen equipment in a proper manner Quickly assemble orders as per the customers preferences and in accordance with established procedures Work as a team with the Grill Cook and Cashier/Counter Help Fry Station: Operate the fryer in a safe manner in accordance with Blakes Lotaburger service and safety standards Prepare orders in accordance with established procedures Responsible for product rotation and cleanliness of the reach-in freezer Coordinate with Cashier/Counter Help and other Crew Members to complete orders quickly and accurately Grill Station: Lead the kitchen by always being passionate about the food and fanatical about the process Ability to multi-task within this skilled position with attention to detail Handle multiple orders on the grill while adhering to Blakes Lotaburger cooking techniques and recipes Understand the health codes and procedures applicable to our business Prep Station: Oversee daily preparation of fresh produce as well as the initial morning set-up of the assembly table Ability to work with knives and other sharp objects safely, always using proper personal protective equipment (PPE), and using kitchen equipment in a proper manner Responsible for stocking and the proper rotation of the meat chest(s) and the walk-in cooler Wash dishes and utensils Housekeeping: All crew members are responsible for ongoing housekeeping duties throughout the restaurant Ensuring all areas of the store are kept clean and safe, including the removal of trash, cleaning of tables, windows, parking areas, bathrooms, lobby & kitchen floors, wiping of drips/spills, and putting items away in their proper place Qualifications/Requirements (Education/Training/Experience/Abilities): Ideal candidates have experience working in a quick service restaurant setting, but experience is not required Ability to work a flexible schedule up to 28 hours (PT) or 40 hours (FT) per week Appearance must be professional, neat, clean and well-groomed. Mustaches are allowed if mustaches are trimmed at lip level Visible tattoos must be work appropriate (face and neck tattoos are prohibited) and facial piercings may not be worn at work, but clear spacers or piercing retainers are allowed Must be able to quickly learn and understand health codes and procedures for handling raw meat and eggs Must possess experience in, or possess the ability to quickly learn, a Point-of-Sale system Must possess strong teamwork and communication skills Ability to read/write/speak in English (Fluency is not required) Bilingual in Spanish/English is a plus Ability to read, understand, apply, and adhere to Blakes Lotaburgers General Policies & Procedures Must be able to pass a pre-employment background check Must be able to become Food Handler Certified within 30 days of employment Essential Physical/Emotional Requirements: Lifting up to 25 lbs. unassisted and 50 lbs. assisted Standing and walking for prolonged periods of time including bending, stooping, climbing, and reaching Working in a hot, and at times, cold (walk-ins/freezers) environment Safely working with knives and other sharp objects, wearing any necessary PPE when needed Working well with others in a team environment, often sharing tasks or collaborating on solutions Working scheduled hours while physically present in the restaurant Ability to see and hear Multitasking and working under stressful conditions while dealing with customers and other employees Handling difficult and/or sensitive situations with customers or other employees using tactful, appropriate, and effective communication Blakes Lotaburgers policy of equal opportunity includes the following: race, religion, ethnicity, national origin, ancestry, familial status, gender, sexuality, gender identification, sexual orientation, age (40 and over), veteran status, genetic information, or physical/mental disability (or perceived disability) or any other status protected by local, state or federal law. This EEO policy applies to all decisions regarding recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and terms and conditions of employment. Blakes Lotaburger will not tolerate any form of harassment, discrimination, retaliation on the basis of any status protected by local, state, or federal law. Blakes Lotaburger, LLC will provide reasonable accommodations for qualified individuals with disabilities. To request reasonable accommodation, contact the Human Resources Department at or 505-884-2160 Ext. 1644. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Job Description???? Now Hiring: Custodian ???? Location: White Sands Missile Range ???? Pay Rate: $17.75???? Schedule: Monday-Thursday 7:30 AM-4:30 PM (FULL-TIME) ???? Closing Date: Open Until Filled Join Our Team and Make a Difference! Tresco, Inc. is looking for a reliable, detail-oriented Custodian to join our team! This essential role ensures clean, safe, and welcoming environments for all who use our facilities. If you're committed to quality work and take pride in cleanliness, we want to hear from you! Key Responsibilities You will be responsible for a variety of janitorial and custodial duties, including: ✅ Cleaning and stocking restrooms, kitchens, and break rooms ✅ Sweeping, vacuuming, and mopping floors ✅ Interior and exterior window cleaning ✅ High and spot dusting ✅ Removing office trash and maintaining cleanliness ✅ Floor care: buffing, spray cleaning, and wet mopping ✅ Disinfecting surfaces and descaling fixtures ???? Additional duties as assigned by your supervisor What You Need to Succeed Education & Experience: * High School Diploma or GED required * Previous experience in custodial/janitorial services preferred * Substitution of education/experience may be considered per Tresco policy Licenses/Certifications: * Valid driver's license required Other Requirements: * Background check, MVR check, and post-offer drug screening required Key Skills & Abilities * Ability to work independently and in a team * Handle stressful situations professionally * Maintain confidentiality at all times * Bilingual skills are a plus, but not required ???? Why Join Tresco? We believe in supporting our employees and creating opportunities for individuals of all abilities. Individuals with disabilities are encouraged to apply. Tresco is an EEO/AA employer, and welcomes applications of all qualified applicants regardless of their race, color, religion, sex, national origin, or status as a qualified individual with a disability or protected veteran.

Job DescriptionDescription: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The Microsoft Administrator II supports the PATRIOT missile system test and evaluation mission by managing and maintaining secure Microsoft environments within the Air and Missile Defense Branch Computer Enclave (AMDBCE). This position ensures availability, security, and compliance of all classified and unclassified network systems that enable T&E operations, data processing, and mission execution for the Warfighter Analysis and Missile Flight Activity (WSM-FA). Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Administer, monitor, and maintain Microsoft Windows and Windows Server operating systems across ~80 classified and unclassified systems in the AMDBCE network environment., • Implement and maintain Active Directory (AD), Group Policy Objects (GPOs), and Microsoft enterprise services (Exchange, O365, Teams, SharePoint) supporting secure test operations and WAO deliverables., • Apply DoD cybersecurity baselines, RMF controls, and STIG remediation to servers, workstations, firewalls, and network devices; document compliance results for inspection by the AMDBCE ISSO., • Manage network configurations for firewalls, switches, Linux compliance servers, and TACLANE NSA encryption devices., • Perform system backups, patch management, and license tracking; maintain and submit ADP logs and configuration reports., • Support classified data management and media handling (encryption, courier prep, archiving) IAW SOP 380-190., • Coordinate with Government engineers and analysts to install data reduction tools and sustain test computing infrastructure., • Provide first-echelon maintenance and troubleshooting for analysts and engineers operating in classified environments., • Maintain AMDBCE SOPs, system documentation, and user guides; submit updates for Government review., • Support Special Access Program (SAP) data processing and LAN configuration; ensure secure handling of SAP products., • Recommend hardware/software improvements to optimize cost, performance, and security., • Serve as classified courier when required; transport classified packages per DA Form 3964 procedures. Competencies: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks and to delegate them when appropriate., • Bachelor’s degree in IT or related discipline; or 3+ years of enterprise Microsoft administration in DoD environments., • Strong knowledge of Windows/Server, AD, GPO, Exchange/O365, Linux Red Hat, and networking (firewalls, TACLANEs, switches)., • CompTIA Security+ (IAT Level II) and Microsoft certification (MCSE, MCSA, or Azure Administrator)., • Knowledge of RMF process, STIG compliance, secure network configuration, classified data handling, DoD/Army IA policy., • Capable of moving ADP equipment and working in secure vault conditions., • Ability to maintain classified courier credentials and valid driver’s license., • Active Top Secret with Special Access Required (SAR) eligibility. What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Job Description Overview $7,500 Sign-On Bonus About Us Matrix Medical Network pioneered the first national in-home clinical network, and today we’re an independent provider of comprehensive health assessments serving people across the nation. We deliver exceptional, personalized care that improves health, lowers costs, and empowers people to live their best lives. With deep roots in clinical assessment and care management services, our national network of clinicians breaks through traditional barriers to care by meeting those members wherever they call home. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact on the health and well-being of others. Join our team and be rewarded with competitive base plus incentive compensation and benefits while making a difference in the community! Responsibilities About the Role During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment (CHA) helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our providers: • Conduct adult / geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols, • Administer and order point of care and lab-based testing as needed, • Work with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate, • Collaborate with Primary Care Physician (PCP) on patient education and follow up as necessary, • Consistency – Although we conduct assessments Sunday – Saturday from 8 am – 7 pm, our full-time (FT) providers typically work Monday – Friday from 8:00 to 5:30., • Competitive Pay – Earn an annual base salary ranging from $115,500 - $178,400 based on market compensation analysis and experience., • Incentive Program – Includes uncapped quarterly incentive opportunities., • Benefits – Mileage reimbursement, medical, dental, vision, life insurance, PTO accrual, 401(k), paid holidays, continuing education time/reimbursement, and employee referral bonuses., • Education and Support – We invest in YOU! In addition to comprehensive onboarding training we will assign you a preceptor, provide 1:1 feedback, and offer free access to earn continuing education online., • Additional Licensure – Should business need exist; we will support you in obtaining additional state licensure and credentialing in neighboring states – or others you may want to visit while completing health assessments. Qualifications Skills & Experience That Shine • Master’s Degree or commensurate experience and satisfactory completion of NP licensure, • Current NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority as needed, • AANP, AACN, or ANCC board certification in Adult, Adult Gerontology Primary Care, Adult Gerontology Acute Care, Family, Emergency, or Acute Care specialty, • Current BLS, ACLS or CPR certification, • 1 year of NP experience, • Able to travel up to 80-90% of the time for extended periods of time to include overnight travel and weekends across the assigned region and possibly neighboring states, • Valid state driver's license and proof of adequate automobile insurance coverage for the state of residence, • Strong computer skills and familiarity with employee health/medical record software, • Leading With Empathy & Trust – We believe in each other, which empowers all of us to connect with purpose and transparency. We take action from a place of trusting our peers, and we always have each other’s best interests at heart., • Diversity & Inclusion – The potential of our company is based on the diversity of experiences and backgrounds of everyone who works at Matrix. That’s why we’re proud of our diverse and talented team., • Committed to Career Advancement – The strength of our company is in its people. We’re committed to career progression and fostering an environment where employees can grow and thrive. By investing in our clinical and corporate teams, we enhance individual capabilities and strengthen the organization. Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . #LI-NR1

Job DescriptionSalary: MECA Therapies, LLC is looking for a Developmental Specialist to join our team. The Developmental Specialist provides families with the information, skills, and support needed to enhance the childs development. Such services address all developmental areas: cognitive, communication, physical/motor (including vision and hearing), social or emotional and adaptive development. Developmental services are provided in collaboration with the family and other personnel providing early intervention services in accordance with the IFSP. These services will be conducted within a variety of environments in home and community settings. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education : Developmental Specialist I Basic: A High School Diploma or GED and completion of the 45-hour entry-level course. Developmental Specialist I Advanced: A two -year Associate level college degree in Early Childhood or related fields listed in Developmental Specialist Certification Policy (2008), section J and a professional license, if applicable, in a related field. Developmental Specialist II: A four -year Bachelors level degree in Early Childhood or related fields listed in Developmental Specialist Certification Policy (2008), section J. Developmental Specialist III: An advanced degree Masters level in Early Childhood or related fields listed in Developmental Specialist Certification Policy (2008), section J. GeneralRequirements: * Obtain Certificate of Special Instruction through the NM FIT program * Completion of an Individualized Professional Development Plan (IPDP) * Proficient computer skills in Microsoft Windows * Proficient organizational and record keeping skills. * Effective oral and written communication * Excellent interpersonal and teaming skills * Ability to train clients, family members and professionals * Exercise a high level of confidentiality * Completion of Family Infant Toddler online trainings * Completion of Infant-Toddler Developmental Assessment Certification (IDA). * Completion of ECO Certification ESSENTIAL DUTIES The DS will operate within Local, State and Federal Regulations as well as adhere to all MECA Therapies policies and procedures. Essential duties include but are not limited to the following: * Participating in the Comprehensive Evaluation to determine childs eligibility for FIT program. * Providing families with the information, skills, and support to enhance their childs development in all areas which include cognitive, communication, physical/motor, social or emotional and adaptive development. * Providing developmental consultation services that include consultation with families, and implementation of planned activities that promote the childs healthy development and acquisition of skills that lead to achieving outcomes in the childs IFSP. * Writing evaluation reports with technical accuracy. * Seeking out appropriate information from medical and/or other resources as needed to implement treatment strategies. * Utilizing time in sessions efficiently to meet objectives. * Providing accurate and immediate feedback to the client and/or family. * Planning for discharge of the person served. * Supporting individuals in making choices about their daily lives, and finding overall purpose and direction as requested. * Providing direct support in area of expertise. * Completing necessary data collection and reporting tools as mandated by MECA Therapies executive management, programs, and primary contracting agencies including NM Department of Health and Local Education Agencies, and any other agencies in which MECA provides services. * Complying with company policies and procedures for all business and support practices. * Maintaining effective communications at all levels within the company, as well as acknowledge and follow the chain of command established by MECA Therapies. * Treating all individuals supported, all employees and other stakeholders with dignity and respect. * Adhering to all NM ECECD requirements regarding Abuse, Neglect, and Exploitation, including reporting procedures for such incidences. * Maintaining compliance with NM ECECD rules and regulations, as well as NMAC and IDEA. * Participating in the interview process for prospective employees as deemed necessary. * Providing Transdisciplinary Team Approach (TTA) consultation services that include consultation with families, professionals and implementation of planned activities that promote the childs healthy development and acquisition of skills that lead to achieving outcomes in the childs IFSP. • Other duties as assigned.

Job Description Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare Homecare is looking for Physical Therapist to come join our rapidly growing team in Las Cruces, NM. PRN We offer: • Great culture and team atmosphere, • Comprehensive benefits effective the first of the month, • 401(k) retirement plan with a generous company match, • Generous time off accruals, • Paid holidays, • Mileage reimbursement, • Tuition Reimbursement, • Employee Referral Program, • Merit Increases, • Employee Discount Programs, • Provides physical therapy services to patients according to a written physician's plan of care and as defined in the state Physical Therapy Practice Act., • Advise, consult and teach appropriate treatment procedures and supportive activities to clients, family members and other agency staff, • Assist the provider in evaluating level of function, • Participate in the development of the plan of care, • Prepare clinical and progress notes, • Translate all exercise into functional activities or activities of daily living, • Develop needed plans for modifying equipment, appliances and the physical surrounding in clients home, • Confer regularly with attending provider regarding client’s progress and report the physical and emotional conditions and reactions to treatment and interpret social and physical factors in the environment that affect care, • Interpret to the client and family the implication of the treatment consistent with the actions and wishes of the provider, • Provide families with information, support and encouragement to help motivate them in their progress, • Prepares and submits clinical and progress summaries based on the attainment of goals., • Supervises physical therapy assistants according to organization policy and state regulations., • Physical Therapist, • Graduate from a School of Physical Therapy approved by the American Physical Therapy Association or Allied Health Education and Accreditation of the American Medical Association and the Physical Therapy Association, • Current licensure as a Physical Therapist in the state of practice, • At least two (2) years’ experience in an acute hospital or equivalent experience (preferred), • Must possess current CPR and First Aid Certification #ACHH

Job DescriptionDescription: Job Duties (include, but are not limited to the following): 1. Assists the physician in evaluating the patient’s level of function. Assesses home environment and identifies equipment needs related to speech/language function., 2. Identifies functional speech deficits and establishes goals and plan of care to improve patient’s function, revising as necessary., 3. Performs and completes admissions, recertifications, resumption-of-care, and discharge Comprehensive OASIS assessments and associated paperwork in accordance to agency policy., 4. Instructs patient and family members, as well as other health team members, in methods of assisting the patient in improving communication skills., 5. Recommends communication devices/aids as indicated., 6. Periodically re-evaluates and upgrades the patient’s program to maximize functional improvement. Records and reports to the patient’s physician the patient’s progress in treatment and any changes in the patient’s condition and plan of care., 7. Confers with the family, referring physician, and other agency professional staff to obtain information to promote coordinated, efficient, and quality patient care., 8. Performs and submits required documentation of patient’s evaluations, plan of care, clinical notes, and progress reports, summaries along with changes in orders. All patient visit notes must be turned in the next scheduled work day, not to exceed forty-eight (48) hours., 9. Maintains necessary statistical and billing data., 10. Keeps abreast of changes in speech pathology practice and theory, contributes to the field through research, presentations, and in-services., 11. Keeps his/her immediate supervisor informed of problem areas and makes suggestions for improvement., 12. Attends and contributes to in-services, clinical records reviews, meetings required to ensure coordinated and comprehensive plans of care for the patients of the agency., 13. Complies with Homecare Agency Compliance Plan., 14. Complies with Homecare Agency’s Infection Control Policies. • Possesses a degree that includes an internship from an approved Master’s program in Speech-Language Pathology, or as required by applicable law and/or regulation., • Meets the education and experience requirements for a Certificate of clinical Competence in Speech-Language Pathology, granted by the American Speech-Language-Hearing Association (ASHA)., • Licensed in the State of practice by the State Board of Healing Arts to practice as a Speech Pathologist., • Is certified to practice Speech-Language Pathology., • A minimum of one year’s clinical experience in Speech-Language Pathology., • Demonstrates good verbal and written communication, and organizational skills., • Possesses and maintains current CPR certification.

Job DescriptionDescription: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The Information System Analyst III supports network and information technology engineering for test operations, including systems design, analysis, cybersecurity compliance, and validation/verification in support of WAOs and mission test plans. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Design, analyze, diagnose, and report on IT/network systems supporting test operations., • Implement IA controls (STIGs, scans, reporting) and maintain documentation to meet DoD/WSMR policy., • Procure, install, configure, and maintain approved HW/SW; support validation/acceptance testing., • Coordinate connection/operation on enterprise, test, or tactical networks; support WAO schedules. Competencies: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks and to delegate them when appropriate., • Bachelor’s in CS/IT/Engineering or 3+ years direct network/system engineering/admin experience., • CompTIA Security+ and Network+ certifications., • Familiarity with G-6 IASO, TACLANE KG-175 admin, DISA vulnerability tools and Microsoft platform configuration., • Proficiency with IA/STIG processes., • Active Secret Clearence What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Job DescriptionA&M Technologies, Inc. has an opening for a Tier III Boundary Protection Engineer to support the customer’s various wide area networks (WANs) and local area networks (LANs). This position will provide boundary protection to an enterprise level infrastructure across multiple classifications and act as subject matter experts in boundary technologies across multiple vendors. The job duties are as follows: • Maintain the security and networking of enterprise boundary enclaves and devices, • Responsible for installing software, applying patches, managing file systems, and monitoring performance of firewall systems, • Provide support for Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications, • Generate, determine impact of, and implement custom proxy policies and/or policy exceptions in response to ongoing technology implementation activities on the program, • Proxy Subject Matter Expert (SME) for integration of other technologies within the program (function as an SME on ongoing technology projects), • Support the troubleshooting of web connectivity problems to determine root cause, • Perform Proxy solution component upgrades, testing and configuration, • Research and develop evidence collection, protection, and analysis techniques for customer owned and maintained hardware and/or software, • Provide real-time monitoring and alerting of security incident investigations on perimeter/internal infrastructure, • Provide day-to-day Operations and Maintenance (O&M) support for all incident management events and outages, • Collaborate with IT staff on projects and initiatives, • Provide input for monthly progress and status reporting of Service Level Agreements (SLAs), • Work with all corresponding technical support teams as required to resolve network traffic concerns Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years. Additional required qualifications include: • Candidate must have 7 years of relevant boundary protection experience delivering fault tolerant data network infrastructure solutions and incident response, • Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2., • Experience in configuring and troubleshooting boundary protection technologies such as Palo Alto, Cisco ASA, and Forcepoint appliances, • Experience with proxy technologies such as Bluecoat proxies or equivalent applications, • Working knowledge or Routing and Networking fundamentals, • Working knowledge of boundary protection best practices, • Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies, • Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements, • Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation such that the supported equipment and software can be maintained with minimal training, • Working knowledge of Service Now or similar IT Service Management (ITSM) products, • Superior verbal and written communication skills, • Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio WnnH8kTwkK

Job Description ATA Services is currently seeking to hire General Clerks to work on a temporary assignment with the State of NM - Early Childhood Education and Care Department. • Rate: $17.86 per hour with weekly pay, • Schedule: Monday – Friday; 8 am – 5pm, • Start Date: ASAP The objective of this personnel services contract will be to reduce the childcare assistance application processing time after clients are identified during the intake process by screening for completeness and completing follow-up activities with clients, including status updates. Temporary staff should be expected to complete a backlog of follow-up within two (2) months and thereafter review 1-3 applications per day. Temporary staff will also be expected to support the accuracy of one-time payments and recoupments/overpayments by reconciling payments to distribution calculations completing all backlog within two months and thereafter reconciling all payment issues related to the program weekly. Temporary staff will support recertification requirements related to expanded eligibility by closing cases for clients that have not recertified, facilitating recertification to gather supporting documentation and sending out certification letters completing a backlog of recertification activities within two (2) months and thereafter reviewing 1-3 recertifications per day. Scope of Work Temporary staff shall: • Screen childcare assistance applications, identify over-payments, place phone calls to clients with missing documents or signatures, lose out cases that have not been recertified, assist in reviewing worker caseloads, ensure all files are present and help reproduce non-existent files as needed., • Assist with the distribution process for one-time payments and identifying overpayments, collecting documentation, researching any payment issues to childcare providers and sending out form closure letters to parents and childcare providers. 3. Work with the State of New Mexico Human Services Department integrated eligibility system, Automated System Program and Eligibility Network (ASPEN) and the State of New Mexico Department of Workforce Solutions systems to place phone calls about recertification, send out recertification letters, review various application status reports and provide updates on the status of applications., • Review paperwork submitted by clients for accuracy. Interview clients to assess the need for care. Determine eligibility and create placement agreements for childcare assistance programs by utilizing our internal database. Send correspondence to clients and providers. Implement and follow Federal and State policies regarding the program., • Have minor duties related to using the reports to search for issues with application processing and support other local regional staff as required. Requirements: • 2+ years' experience working as an Administrative Assistant or Office Clerk, • High School degree, • Must be able to pass a background check, • Significant experience with office management and daily operations, • Ability to maintain confidentiality., • Good practical experience with MS Office, • Excellent knowledge of office equipment., • Strong verbal skills ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Job DescriptionDescription: Position Classification Title: Operations Coordinator FLSA Status: Exempt Reports To: Chief Financial Officer Salary: $55,000-$75,000 annually About Us: The New Mexico State University Foundation invites you to apply to join our diverse, dynamic, and welcoming team in Las Cruces, NM. The NMSU Foundation seeks to provide the pinnacle career experience for each member of our team. The Foundation is seeking talented individuals who are passionate about the mission of NMSU and committed to a continual pursuit of excellence. We build strong relationships with alumni, supporters, NMSU partners, and each other, while personifying our core values of integrity, teamwork, stewardship, innovation, and fun. We offer a highly competitive salary including incentive compensation, an industry-leading benefits package, and a fun and fulfilling work environment. Qualified individuals with a high level of energy who are looking for a work environment that nurtures vision, performance, productivity, superior quality, and unsurpassed integrity are encouraged to apply for this career opportunity. Job Summary: The Operations Coordinator plays a pivotal role in supporting the Foundation’s Accounting, IT, Human Resources, and Executive teams through strategic coordination, financial oversight, and operational management. In addition to these core responsibilities, the Operations Coordinator also serves as the first point of contact at the front desk, providing a welcoming and professional presence for visitors and callers. This includes managing reception duties, handling incoming communications, and ensuring a smooth flow of front office operations. The ideal candidate is highly organized, detail-oriented, and proactive in managing cross-functional responsibilities across both administrative and front desk functions. Essential Functions: Front Desk: • Greet and welcome guests as they arrive at the Foundation., • Answer, screen, and forward incoming phone calls., • Receive, sort and distribute daily mail and deliveries., • Schedule and coordinate regular meetings for CFO, Accounting, HR and IT departments., • Prepare and distribute meeting agendas and detailed notes., • Reconcile monthly credit card statements for multiple departments (IT, Accounting, CFO, Controller, HR, Main Card)., • Collect and code receipts based on departmental and purchase context., • Submit and track facility work orders via AIM system., • Maintain custom Excel tracker for work orders., • Maintain physical and digital records of contracts., • Conduct annual NMSU space surveys with AIM access., • Update room types and occupancy for Foundation buildings., • Manage Foundation-wide purchases to ensure policy compliance and tax-exempt usage., • Coordinate staff parking passes annual plaque orders., • Oversee company vehicle requests and maintenance scheduling., • Conduct periodic golf cart inspections., • Ensure postage printer functionality and fund availability., • 3 years’ experience in operations, administration, or financial coordination., • Bachelor’s degree in business administration, Finance, Operations Management, or a related field preferred., • Strong organizational and multitasking skills., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Office Suite and other relevant software., • Ability to work independently and as part of a team., • Problem-solving skills and attention to detail.

Job Description Job Posting: Speech Therapist (Full-Time or Part-Time) Hiring Locations: El Paso, Texas / Las Cruces, New Mexico About Us: At Tender Care Home Health & Hospice, we pride ourselves on providing compassionate, patient-centered care that elevates the quality of life for our patients and their families. Located in the heart of El Paso, Texas, we’re a family-centered organization that values teamwork, growth, and excellence in every aspect of what we do. Job Description Summary The speech–language pathologist is responsible for implementation of standards of care for speech language pathology services and for adherence to all conditions in the Service Agreement. What We Offer (Full-time Employees): • Competitive salary to reward your expertise, • Comprehensive benefits package (medical, dental, vision), • 401-K with company matching, • Generous PTO and paid holidays to maintain work-life balance, • Mileage reimbursement or company car for work-related travel, • Company-provided equipment for seamless job performance, • Assists the physician in evaluating the patient’s level of function. Assesses home environment and identifies equipment needs related to speech/language function., • Identifies functional speech deficits and establishes goals and plan of care to improve patient’s function, revising as necessary., • Performs and complete recertifications, resumption-of-care, and discharge Comprehensive OASIS assessments and associated paperwork in accordance to agency policy., • Instructs patient and family members, as well as other health team members, in methods of assisting the patient in improving communication skills., • Recommends communication devices/aids as indicated., • Periodically re-evaluates and upgrades the patient’s program to maximize functional improvement. Records and reports to the patient’s physician the patient’s progress in treatment and any changes in the patient’s condition and plan of care., • Confers with the family, referring physician, and other agency professional staff to obtain information to promote coordinated, efficient, and quality patient care., • Performs and submits required documentation of patient’s evaluations, plan of care, clinical notes, and progress reports, summaries along with changes in orders., • All patient visit notes must be turned in the next scheduled work day, not to exceed forty-eight (48) hours., • Maintains necessary statistical and billing data., • Keeps abreast of changes in speech pathology practice and theory, contributes to the field through research, presentations, and in-services., • Keeps his/her immediate supervisor informed of problem areas and makes suggestions for improvement., • Attends and contributes to in-services, clinical records reviews, meetings required to ensure coordinated and comprehensive plans of care for the patients of the agency., • Complies with Homecare Agency Compliance Plan., • Complies with Homecare Agency’s Infection Control Policies., • Possesses a degree that includes an internship from an approved Master’s program in Speech-Language Pathology, or as required by applicable law and/or regulation., • Meets the education and experience requirements for a Certificate of clinical Competence in Speech-Language Pathology, granted by the American Speech-Language-Hearing Association (ASHA)., • Licensed in the State of practice by the State Board of Healing Arts to practice as a Speech Pathologist., • Licensed certified to practice Speech-Language Pathology., • A minimum of one year clinical experience in Speech-Language Pathology., • Demonstrates good verbal and written communication, and organizational skills. At Tender Care, you’ll have the chance to work in an environment that values your contributions, nurtures your professional growth, and empowers you to make a difference in the lives of those we serve. How to Apply: Apply directly on Indeed or LinkedIn by submitting your resume and cover letter. We look forward to welcoming you to the Tender Care family! #HealthcareJobs #SpeechTherapist #HomeHealthCare #ElPasoJobs #LasCrucesJobs

Job DescriptionDescription: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The Information Specialist II manages electronic/hardcopy documentation and supports technical library/data management tasks. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Catalog, categorize, file, and retrieve documentation; operate standardized checkout services., • Produce memos/publications/forms/reports/graphs; support security documentation and coordination., • Reproduce/destroy/transport test materials between WSMR and Fort Bliss per policy. Competencies: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks and to delegate them when appropriate., • Bachelor’s in IT/CS (or related) or 5+ years documentation/library/data management experience., • Proficiency with Windows/MS Office., • Active Secret Clearence What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Job Description Overview Nurse Practitioner – PRN Home Risk Assessments New Grad NP's welcome to apply About Us: Matrix Medical Network offers a broad range of clinical services and proven expertise that give primary care providers and the at-risk health plan members we visit with every day the tools and knowledge to better manage their health at home. With deep roots in clinical assessment and care management services, our national network of clinicians break through traditional barriers to care by meeting those members where they are. We help older adults and other at-risk individuals enjoy a better quality of care, experience improved health outcomes, and identify chronic conditions that may otherwise go undiagnosed. Our job opportunities allow you to leverage your expertise and compassion to make a direct impact to the health and well-being of others. Join our team and be rewarded by competitive compensation and flexible scheduling while making a difference in the community! About the Position: During a visit that can last up to one hour, Matrix providers review and observe a member’s current health, medical history, medication adherence, social environment and other risks. This provides unmatched insight into a member’s overall health and well-being that can be difficult to capture during routine office visits. The Matrix Comprehensive Health Assessment helps to improve quality of care and allows us to potentially close multiple care gaps with a single visit. Our Culture: • We have a clear vision of where we are going, and we are guided by core values that embody our organization and culture, • We emphasize innovation and growth, and you will be given the opportunities and tools to develop personally and professionally, • We encourage and celebrate collaboration, • We have a deep commitment to positively impact the communities in which we work and make a difference in the lives of those we serve Responsibilities What to Expect: • Conduct Adult/Geriatric assessments to include medical history, diagnosis and treatment, health education, physician referrals, case management referrals, follow-up and clear documentation according to Matrix guidelines and protocols, • Work collaboratively with physicians, case managers, social workers, family members, key caregivers, and ancillary medical personnel as appropriate, • Collaborate with Primary Care Physician (PCP) on patient education, provide follow-up Type: PRN - Flexible - Nurse Practitioner PAY: Earn from $1,800 up to $9,000 per month (based on an average of 20-100 completed visits per month and pay of $90.00 per completed assessment). Compensation range is based on availability and assessment completion. Location: Home, SNF, and other community environments in Las Cruces, New Mexico Hours: Days, Evenings, Nights, Weekends, Flexible Scheduling Benefits: PRN providers are non-benefited except for 401(k) and limited Voluntary Benefits Mileage Reimbursement plan Qualifications What is Required: • Master’s Degree OR commensurate experience and satisfactory completion of NP licensure, • Current RN and NP licensure in state of practice to include prescription authority or the ability to obtain prescriptive authority, • Board certified by the AANP, ANCC or the AACCN in a Matrix approved specialty, • Current BLS, ACLS or CPR certification, • Minimum of 1 year experience as a Nurse Practitioner, • Strong computer skills and familiarity with employee health/medical record software, • Excellent verbal and written communication skills with patient, clients, and colleagues, • Travel required to meet patients where they live Las Cruces, NM 88001 Primary Location: Las Cruces, NM 88001 Job: Clinical—Nurse Practitioner (NP). Regular Shift. PRN time Job Level: Day Job, 8am, 7pm, Travel, Monday, Friday. No on-call, no evening, no weekend hours unless desired. Job, Clinical, Nursing, Work from Home Opportunity, Regular, Job Type, Standard, Travel, Flexible, Pay, No Call, Hours. #LI-LL1

Job DescriptionDescription: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The Microsoft Administrator II supports the Army Integrated Air and Missile Defense (AIAMD) weapon system test and evaluation mission by managing Microsoft enterprise services, enclave networks, and classified data environments used by the Joint Analysis Team (JAT) within the Systems/Software Engineering Branch (MT-OE). This role ensures the secure, continuous operation of mission networks, databases, and collaborative tools supporting AIAMD analysis and reporting. Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Manage and maintain Microsoft Windows and Windows Server environments for AIAMD analysis enclaves and test data repositories., • Configure and administer Active Directory, Group Policy, and Microsoft enterprise collaboration tools (Exchange, Teams, SharePoint, O365) to enable JAT operations and WAO deliverables., • Apply DoD cybersecurity baselines, RMF controls, and STIGs to ensure full compliance for all enclave systems; document results for inspection., • Support analysts in uploading, managing, and retrieving mission telemetry and test data within secure enclaves., • Provide administrative support for Linux and Windows servers used in AIAMD data reduction and analysis workflows., • Maintain data backups, encryption, patching, and asset inventories to ensure system resilience and audit readiness., • Manage digital repositories and user permissions for AIAMD test data, ensuring compliance with OPSEC, classification, and release procedures., • Support network configuration and security for AIAMD enclave switches, routers, and TACLANE devices., • Coordinate with Government engineers and the JAT to install and sustain software tools supporting AIAMD system performance analysis., • Develop and maintain SOPs and documentation for AIAMD enclave operations., • Support Special Access Program (SAP) integration and secure transfer of classified data to and from external sites., • Provide technical recommendations to improve system reliability, performance, and data accessibility., • Serve as a classified courier when transporting media or hardware to external analysis sites. Competencies: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks and to delegate them when appropriate., • Bachelor’s in IT or related discipline; or 3+ years of Microsoft administration supporting DoD test or analysis missions., • Advanced knowledge of Microsoft Windows/Server, Active Directory, GPO, Exchange/O365, and networking hardware/software., • CompTIA Security+ (IAT Level II) and Microsoft certification (MCSE, MCSA, or Azure Administrator)., • Knowledge of RMF, DISA STIGs, secure network configuration, classified data protection, and DoD/Army IA policies., • Active Top Secret with Special Access Required (SAR) eligibility. What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Job DescriptionDescription: Nemean Solutions, headquartered in Sierra Vista, AZ, is a certified SBA 8(a) Native Hawaiian Organization (NHO) and veteran-operated company providing advanced Military Intelligence, Enterprise and Cloud IT services, Cybersecurity, Special Operations Forces (SOF) Exercise and Training, and niche Program Support and Professional Services to Federal and State Agencies supporting the US Government Defense, Intelligence and Aerospace sectors. Job Overview: The part-time Microsoft Administrator II supports the PATRIOT missile system test and evaluation mission by managing and maintaining secure Microsoft environments within the Air and Missile Defense Branch Computer Enclave (AMDBCE). This position ensures availability, security, and compliance of all classified and unclassified network systems that enable T&E operations, data processing, and mission execution for the Warfighter Analysis and Missile Flight Activity (WSM-FA). Support Hours: Applicant shall be available during core work hours as established the Government customer. Essential Duties & Responsibilities: • Administer, monitor, and maintain Microsoft Windows and Windows Server operating systems across ~80 classified and unclassified systems in the AMDBCE network environment., • Implement and maintain Active Directory (AD), Group Policy Objects (GPOs), and Microsoft enterprise services (Exchange, O365, Teams, SharePoint) supporting secure test operations and WAO deliverables., • Apply DoD cybersecurity baselines, RMF controls, and STIG remediation to servers, workstations, firewalls, and network devices; document compliance results for inspection by the AMDBCE ISSO., • Manage network configurations for firewalls, switches, Linux compliance servers, and TACLANE NSA encryption devices., • Perform system backups, patch management, and license tracking; maintain and submit ADP logs and configuration reports., • Support classified data management and media handling (encryption, courier prep, archiving) IAW SOP 380-190., • Coordinate with Government engineers and analysts to install data reduction tools and sustain test computing infrastructure., • Provide first-echelon maintenance and troubleshooting for analysts and engineers operating in classified environments., • Maintain AMDBCE SOPs, system documentation, and user guides; submit updates for Government review., • Support Special Access Program (SAP) data processing and LAN configuration; ensure secure handling of SAP products., • Recommend hardware/software improvements to optimize cost, performance, and security., • Serve as classified courier when required; transport classified packages per DA Form 3964 procedures. Competencies: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to prioritize tasks and to delegate them when appropriate., • Bachelor’s degree in IT or related discipline; or 3+ years of enterprise Microsoft administration in DoD environments., • Strong knowledge of Windows/Server, AD, GPO, Exchange/O365, Linux Red Hat, and networking (firewalls, TACLANEs, switches)., • CompTIA Security+ (IAT Level II) and Microsoft certification (MCSE, MCSA, or Azure Administrator)., • Knowledge of RMF process, STIG compliance, secure network configuration, classified data handling, DoD/Army IA policy., • Capable of moving ADP equipment and working in secure vault conditions., • Ability to maintain classified courier credentials and valid driver’s license., • Active Top Secret with Special Access Required (SAR) eligibility. What Nemean Solutions, LLC offers: Medical, Dental, and Vision insurance plans, Paid Time Off, sick leave, 401k Retirement Savings plan with company match, and more. Nemean Solutions is proud to be a Veteran friendly employer and provides Equal Employment Opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity for VEVRAA Protected Veterans. Nemean Solutions, LLC will not discriminate against employees and job applicants who inquire about, discuss or disclose compensation information.

Supplemental Health Care is seeking a travel nurse RN CVOR for a travel nursing job in Las Cruces, New Mexico. • Specialty: CVOR, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel Job Description: Supplemental Health Care is hiring Cardiovascular Operating Room Registered Nurses for contract assignments at partnering hospitals in Las Cruces, New Mexico. Whether you’re looking to travel or stay local, we’re committed to helping Cardiovascular Operating Room Registered Nurses find the right fit with top hospitals across the country. With more than 40 years of experience in healthcare staffing, Supplemental Health Care offers reliable support, competitive pay, and great benefits every step of the way. Qualifications: • Current New Mexico Registered Nurse License / Certification, • American Heart Association BLS, • 1 to 2 years of recent Cardiovascular Operating Room experience Cardiovascular Operating Room Registered Nurse Contract Details: • $2,260 - $2,426 per week*, • Weekly pay, • 13-week contract with possibility to extend, • AM shifts available What We Offer: • Full medical, dental, vision, life, and even pet insurance!, • Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by., • SHC's Share the Care referral program is the most dynamic, profitable referral program in the industry., • 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options., • Discounted and free online access to CEU courses through Supplemental University. Apply today to get started with this Cardiovascular Operating Room Registered Nurse, or talk to our team about the full range of Registered Nurse opportunities available. Supplemental Health Care is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an e-mail to or call to let us know the nature of your accommodation request and your contact information. Criminal History Consideration: Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law (including San Francisco Ordinance #131192, Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. Privacy Policy: For a copy of the Supplemental Health Care Privacy Policy, please visit Supplemental Health Care Job ID #1405018. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Cardiovascular Operating Room Registered Nurse At Supplemental Health Care, a simple belief in the power of caring guides a unique commitment to world-class service in healthcare staffing. For 40 years, we’ve supported talented professionals pursuing their life calling in hospitals, schools, home health, corrections, behavioral health, and other settings. At SHC, we inspire vital connections and enrich lives and inspire better outcomes. As recipients of the Best in Staffing Awards for both Client and Talent, Supplemental Health Care is proud to be among only 2% of staffing companies singled out for the distinction based on the real feedback of our employees and the clients we serve. SHC has also earned The Joint Commission’s Gold Seal of Approval and is named among the Largest Health Care Staffing companies in the United States by Staffing Industry Analysts. We are also thrilled to recognize our very own SLP, Dr. Kelly Byrd as the American Staffing Association 2024 ___ and Health Care Sector All-Star. We’re honored to connect Dr. Byrd to employment, share her incredible story, and support her family literacy nonprofit. For everyone that we serve, SHC is the place where caring hearts thrive. • Referral bonus, • Benefits start day 1, • 401k retirement plan, • Continuing Education, • Discount program, • Health savings account

Supplemental Health Care is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Las Cruces, New Mexico. • Specialty: ED - Emergency Department, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Job Description: Supplemental Health Care is hiring Emergency Room Registered Nurses for contract assignments at partnering hospitals in Las Cruces, New Mexico. Whether you’re looking to travel or stay local, we’re committed to helping ER RNs find the right fit with top hospitals across the country. With more than 40 years of experience in healthcare staffing, Supplemental Health Care offers reliable support, competitive pay, and great benefits every step of the way. Qualifications: • Current New Mexico Nursing License, • American Heart Association BLS, • ACLS, • 1 - 2 years of recent Emergency Department / Emergency Room nursing experience, • PALS, TNCC, NIHSS, CPI preferred Emergency Department / Emergency Room RN Contract Details: • $1,782 - $1,959 per week*, • 13-week contract with possibility to extend, • NOC shift(s) available, • The Emergency Room Nurse will provide care in emergency situations with patients experiencing trauma, injury, or other conditions, • The RN will work in a fast-paced environment and will be expected to recognize life-threatening problems and provide treatment as necessary independently, • The RN will also conduct admissions, triage, and discharges, • *Estimated weekly payment may include both taxable wages and tax-free reimbursements for meals, housing, and incidentals. Please speak with a recruiter for details. Apply today to get started with this Emergency Room Registered Nurse contract opportunity, or talk to our team about the full range of ER RN opportunities available. What We Offer: • Full medical, dental, vision, life, and even pet insurance!, • Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by., • SHC's Share the Care referral program is the most dynamic, profitable referral program in the industry., • 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options., • Discounted and free online access to CEU courses through Supplemental University. Supplemental Health Care is an Equal Opportunity Employer, including disabled/veterans: SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an e-mail to or call to let us know the nature of your accommodation request and your contact information. Criminal Histories: Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law (including San Francisco Ordinance #131192, Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. Privacy Policy: For a copy of the Supplemental Health Care Privacy Policy, please visit Supplemental Health Care Job ID #1408427. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Emergency Room Registered Nurse At Supplemental Health Care, a simple belief in the power of caring guides a unique commitment to world-class service in healthcare staffing. For 40 years, we’ve supported talented professionals pursuing their life calling in hospitals, schools, home health, corrections, behavioral health, and other settings. At SHC, we inspire vital connections and enrich lives and inspire better outcomes. As recipients of the Best in Staffing Awards for both Client and Talent, Supplemental Health Care is proud to be among only 2% of staffing companies singled out for the distinction based on the real feedback of our employees and the clients we serve. SHC has also earned The Joint Commission’s Gold Seal of Approval and is named among the Largest Health Care Staffing companies in the United States by Staffing Industry Analysts. We are also thrilled to recognize our very own SLP, Dr. Kelly Byrd as the American Staffing Association 2024 ___ and Health Care Sector All-Star. We’re honored to connect Dr. Byrd to employment, share her incredible story, and support her family literacy nonprofit. For everyone that we serve, SHC is the place where caring hearts thrive. • Referral bonus, • Benefits start day 1, • 401k retirement plan, • Continuing Education, • Discount program, • Health savings account

Supplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Las Cruces, New Mexico. • Specialty: Telemetry, • Discipline: RN, • Start Date: ASAP, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days, • Employment Type: Travel Job Description: Supplemental Health Care is hiring Telemetry Registered Nurses for contract assignments at partnering hospitals in Las Cruces, New Mexico. Whether you’re looking to travel or stay local, we’re committed to helping Telemetry Registered Nurses find the right fit with top hospitals across the country. With more than 40 years of experience in healthcare staffing, Supplemental Health Care offers reliable support, competitive pay, and great benefits every step of the way. Qualifications: • Current New Mexico Nursing License, • American Heart Association BLS, • 2 years of recent Telemetry nursing experience Telemetry RN Contract Details: • $1,674 - $1,833 per week*, • AM shift available, • 13-week contract with possibility to extend, • Review Data to track a patient's heart rate, blood pressure, breathing, and other vitals, • Administer and record prescribed medications, • Report adverse reactions to medications or treatments Apply today to get started with this Telemetry Registered Nurse contract opportunity, or talk to our team about the full range of Registered Nurse opportunities available. What We Offer: • Full medical, dental, vision, life, and even pet insurance!, • Round the clock support. No matter where you are or what time it is, Supplemental Health Care is standing by., • SHC's Share the Care referral program is the most dynamic, profitable referral program in the industry., • 401k Retirement Savings Program to both full-time and part-time employees with a wide range of investment options., • Discounted and free online access to CEU courses through Supplemental University. Estimated weekly payment may include both taxable wages and tax-free reimbursements for meals, housing, and incidentals. Please speak with a recruiter for details. Supplemental Health Care is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Contractor, please send an e-mail to or call to let us know the nature of your accommodation request and your contact information. Supplemental Health Care will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state, or federal law (including San Francisco Ordinance #131192, Los Angeles Municipal Code 189.00, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. For a copy of the Supplemental Health Care Privacy Policy, please visit Supplemental Health Care Job ID #1403231. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Registered Nurse – Telemetry - Las Cruces, New Mexico At Supplemental Health Care, a simple belief in the power of caring guides a unique commitment to world-class service in healthcare staffing. For 40 years, we’ve supported talented professionals pursuing their life calling in hospitals, schools, home health, corrections, behavioral health, and other settings. At SHC, we inspire vital connections and enrich lives and inspire better outcomes. As recipients of the Best in Staffing Awards for both Client and Talent, Supplemental Health Care is proud to be among only 2% of staffing companies singled out for the distinction based on the real feedback of our employees and the clients we serve. SHC has also earned The Joint Commission’s Gold Seal of Approval and is named among the Largest Health Care Staffing companies in the United States by Staffing Industry Analysts. We are also thrilled to recognize our very own SLP, Dr. Kelly Byrd as the American Staffing Association 2024 ___ and Health Care Sector All-Star. We’re honored to connect Dr. Byrd to employment, share her incredible story, and support her family literacy nonprofit. For everyone that we serve, SHC is the place where caring hearts thrive. • Referral bonus, • Benefits start day 1, • 401k retirement plan, • Continuing Education, • Discount program, • Health savings account

TalentBurst, Inc is seeking a travel nurse RN Dialysis for a travel nursing job in Las Cruces, New Mexico. • Specialty: Dialysis, • Discipline: RN, • Start Date: 10/20/2025, • Duration: 12 weeks, • 40 hours per week, • Shift: 8 hours PURPOSE AND SCOPE: This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Client policy, procedures, standards of nursing practice, state and federal regulations. Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses. Performs ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed. Assesses, collaborates, and documents patient/family's basic learning needs to provide initial and ongoing education to patients and family. Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients. Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. Initiates or assists with emergency response measures. Serves as a resource for health care team, participates in staff training and orientation of new staff as assigned. Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. Identifies expected outcomes, documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. Ensures patient awareness related to transplant and treatment modality options. Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians. The position may require travel to training sites or other facilities. May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. Candidates are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made. SUPERVISION: Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: Successful completion of all client education and training requirements for new employees. Must have a minimum of 9 months experience as a RN. Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: Graduate of an accredited School of Nursing. Current appropriate state licensure. Current or successful completion of CPR BLS Certification. Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: 1 year of Nephrology Nursing experience in the last two years as a RN. Chronic hemodialysis experience required Floating requirement: Client required candidates to float to area sites within 50 miles of the main site Shift details: Shifts will be discussed in detail during the interview; the role requires a commitment of 40 hours plus overtime and floating to area sites as need be. There is a minimum guarantee of 36 hours per week. Please note you are NOT eligible for Guaranteed hours if any of the following happen: * * • Schedule requests/restrictions, • Refuse to float, • Late to shift, • Left early, • Called out, • Time off planned #TB_HC Talent Burst Job ID #25-40048. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Dialysis Chronic RN TalentBurst Health & Life Sciences is an established provider of healthcare workforce solutions, servicing healthcare facilities across the United States for over 15 years. As a Joint Commission Certified Agency, our commitment to quality, integrity, and exceptional service has made us a trusted name in the healthcare staffing landscape. Our mission is to bridge the gap between healthcare professionals seeking fulfilling opportunities and healthcare organizations striving to maintain their high standards of care. We are committed to providing top-notch healthcare professionals with access to facilities where they can focus on delivering exceptional patient care and thrive. Whether you're a nurse, allied health professional, or administrative personnel, we have the expertise to match your skills and aspirations with the perfect placement.

HeartCentrix Solutions is seeking a local contract nurse RN Dialysis for a local contract nursing job in Las Cruces, New Mexico. • Specialty: Dialysis, • Discipline: RN, • Start Date: 10/20/2025, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours PHYSICAL DEMANDS AND WORKING CONDITIONS: -The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. -This position requires frequent, prolonged periods of standing and the employee must be able to bend over. -The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. -The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. -May be exposed to infectious and contagious diseases/materials. -Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians. -The position may require travel to training sites or other facilities. -May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. -Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made. SUPERVISION: -Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: -Successful completion of all education and training requirements for new employees. -Must have a minimum of 9 months experience as a RN. -Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: -Graduate of an accredited School of Nursing. -Current appropriate state licensure. -Current or successful completion of CPR BLS Certification. -Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: -1 year of Nephrology Nursing experience in the last two years as a RN. -Chronic hemodialysis experience required. HeartCentrix Solutions Job ID #1638. HeartCentrix Solutions is a heart-centered staffing and workforce solutions company headquartered in Dallas, Texas. We specialize in connecting highly qualified clinical professionals with leading healthcare organizations across the country. Our team understands the critical role nurses, patient care technicians, and other healthcare specialists play in delivering quality care, and we are committed to supporting both our clients and candidates with integrity, compassion, and excellence. Candidates choose HeartCentrix because we go beyond a job placement. We focus on career growth, supportive relationships, and matching professionals with the right clinical environments. With our in-house technical and credentialing platform, we streamline onboarding and ensure compliance so clinicians can focus on what matters most: patient care. Whether you are seeking your next opportunity or looking to make a meaningful impact in healthcare, HeartCentrix Solutions is here to guide your journey every step of the way. • Referral bonus