Resident Assistant (Student Position at Queens College)
1 day ago
Flushing
Job Description Job Title: Resident Assistant (with Office responsibilities) Reports To: Assistant Director of Residence Life Location: The Summit Apartments at Queens College, Flushing, NY Compensation: See compensation summary. FLSA Status: Student Non-Exempt Summary: A Resident Assistant is responsible for positively fostering a high-quality living and learning experience for residents. The primary responsibility of a Resident Assistant is to act as a facilitator for the community and to enhance the academic, social, educational, intellectual, physical, vocational, cultural, and environmental development of each of their residents. The Resident Assistant represents the community and acts as a role model for students. Essential Duties and Responsibilities: Community Development • Identifyyour residents and know where they live within the first three weeks of the semester., • Notify supervisor of roommate conflictsimmediatelyandassistwith roommate mediation sessions/ contracts., • Be available to residents andmaintainhighlevel of visibility in the buildings and community., • Encourage residents to take responsibility for incidents and events in the community., • Maintain a positive building community through open communication and programming., • Identifyandassistresidentswithpersonal, academic, wellness, or other special issues., • Be familiar with The Summit Rules and Regulations, Queens College and CUNY guidelines andpoliciesand the Resident Assistant Manual., • Interpret and enforcecommunity andinstitution’sregulations and policies., • Learn and implement building-wide emergency response procedures., • Complete andsubmitIncident Reports as well as duty logs following each duty shift., • Respond to situations needing attention., • Coordinate and complete social or educational programsfor community based on residential programming model., • Attend and support 3 fellow RA programs per semester., • Attend and support Resident Appreciation events as scheduled., • Attend and support Campus-wide, Largescale, and Campus Partner events as scheduled or assigned., • Complete Intentional Interaction requirements as assigned., • Complete 2 bulletin boards persemester,1 must be educational., • Complete 1 set of door tags per semester., • Encourage and involve residents to develop and implement programs., • Complete andsubmita Program Proposal and flyer for program by given deadline., • Assist with room condition assessments prior to Move-In and after Move-Out each semester., • Assist with the opening and closing of the buildings., • Conduct health,safetyand maintenance inspections each semester and follow-up accordingly., • Report maintenance concerns for your floor and the buildings., • Participate in training and administrative tasks which occurapproximately two weeks prior to Opening Day for the Fall semester,one weekprior to the start of the Spring semesterand after classes endfor both semesters., • Perform administrative duties in a thorough andtimelymanner, including, but not limited to incident reports, occupancy checks each semester, damage billing, surveys, and reporting of maintenance issues., • Participate in RAselection, Move-in/Move-out, RA Training,OpenHouses, Homecoming and other events as assigned., • Be present in the office as scheduled toassistwith residents’ customer service needs and other office administrative tasks., • Distributing resident packages., • Assisting residents with work order requests., • Checking in/out loan keys to residents., • Enforcing policies / procedures of the residence halls and the university (including campus,stateand federal regulations)., • Staff coverage/duty will berequiredduring academic calendar break periods (holidays and extended time)., • Participate in an on-call duty rotation with RA staff after business hours on varying days including weekdays weekends and evenings(requires walking through all buildings and holding/responding to a duty cell phone overnight), • Pick-up and return duty equipment at assigned times. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma., • Current student at Queen College and maintain full-time enrollment., • Sophomore class standing prior to commencement of RA term., • Good standing with Queens College and the Summit Apartments (i.e. no judicial probation, outstanding financial obligations, etc.), • Maintain cumulative GPA of 2.5 prior to and during RA term., • Sophomore class standing prior to commencement of RA term., • Availability for the entire academic year (BOTH Fall and Spring semesters)., • Demonstrate proficiency in verbal communication and possess strong customer service skills. RA On-Call Schedule During the week (Sunday through Thursday), the RA on duty is responsible for the community from 5:00 p.m. to 9:00 a.m. the following morning. On weekends (Friday and Saturday), the RA on duty is responsible from 5:00 p.m. until 5:00 p.m. the following day. While on duty the RA, will work office hours from 8:00pm-11:00pm. Compensation Resident Assistants (RAs) receive a single efficiency apartment (valued at $9,600.00 per semester), early class registration for both fall and spring semesters, and 4 hours of work per week at a rate of $17.00 per hour. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. This is not an employment contract. Position not eligible for benefits. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
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