Assistant Property Manager
17 days ago
Gardena
Job Description Pay Rate Between $18 - $20 hourly Summary & Objectives As an Assistant Property Manager at Coastline Equity, you will play a pivotal role in delivering high-quality service and care to our tenants and supporting the property management team with daily operations. You will partner closely with a Senior Property Manager to ensure our properties are compliant, well-maintained, and efficiently operated. With a focus on tenant satisfaction, vendor coordination, and operational excellence, your work will directly impact the performance of the properties and the experience of our residents. We’re looking for someone with a growth mindset, an eye for process improvement, and a passion for turning challenges into opportunities. This role is ideal for a detail-oriented, action-driven professional looking to learn, grow, and make a difference in a dynamic and supportive environment of real estate. Key Responsibilities & Functions 1. Tenant & Vendor Communication • Serve as a point of contact for tenant and vendor needs, ensuring all interactions reflect a Customer First attitude., • Respond to phone calls, voicemails, and emails promptly and professionally., • Handle after-hours and emergency on-call duties, providing responsive service during high-stress moments. 2. Maintenance Coordination • Collaborate with Senior Property Manager to ensure timely and high-quality maintenance services., • Bid, schedule, and follow up on all repair work, maintaining documentation in AppFolio., • Conduct move-in, move-out, and routine inspections to ensure habitability and safety., • Assist with vendor insurance documentation coordination and ensure vendors are approved for work. 3. Tenant & Rent Management • Support rent collection processes including delinquency follow-ups and rental agreement enforcement., • Prepare and manage related documentation for proceedings when needed., • Help manage and verify rent rolls and ensure all tenant-related documentation is accurate. 4. Administrative Operations • Submit invoices for A/P processing, track vendor payments, and manage invoice-related documentation., • Maintain complete and accurate tenant, vendor, and maintenance files in AppFolio., • Oversee key tracking systems and ensure physical and digital organization is maintained., • Assist with scheduling appointments with prospective tenants, vendors, and internal teams. 5. Technology & Efficiency Improvements • Leverage property management tools such as AppFolio for work order tracking, documentation, and calendar/task management., • Identify areas for process improvement through technology and workflow automation, including AI., • Stay current on industry-related systems and software updates. 6. Collaboration & Compliance • Maintain a collaborative relationship with the Senior Property Manager and other departments., • Help ensure regulatory compliance, maintain clean and safe work areas, and support property safety practices. Skills & Competencies • Problem Solving: Addresses challenges with creativity and resourcefulness., • Action-Oriented: Tackles daily operations with energy and a get-it-done mindset., • Communication: Clear, respectful, and consistent in both written and verbal interactions., • Calendar & Task Management: Keeps schedules and to-do lists on track with strong attention to detail., • Risk Awareness: Recognizes potential issues and takes proactive steps to mitigate them., • Customer Service Focus: Understands the importance of tenant retention and positive vendor relations., • Tech & AI Readiness: Comfortable using digital tools and exploring new platforms for efficiency. Required Qualifications • 1+ years of customer service experience in a fast-paced or high-volume environment., • Strong organizational and verbal/written communication skills., • Demonstrated ability to multitask and manage a full task list with prioritization., • Interest in real estate and obtaining a California Real Estate License within the two year., • Comfort with emergent and high-pressure situations, including emergency response., • Proficiency in Microsoft Office Suite. Preferred Qualifications • Prior experience in property management, leasing, maintenance coordination, or inspections., • Familiarity with property management software, preferably AppFolio., • Understanding of rent collection processes, lease enforcement, and rental documentation., • Experience submitting A/P invoices and managing basic property-level reporting., • Basic knowledge of insurance documentation, work order labor tracking, or rental proceedings. What we are looking for: We want a driven, adaptable, and curious team player with a passion for supporting tenants, solving problems, and getting things done. You'll do well in this role if you: • Thrive in a fast-paced, ever-changing environment., • Are excited to explore new tools, including AI-powered platforms., • Believe in taking initiative and following through with excellence., • Want to build a long-term career in real estate through hands-on learning., • Value being part of a collaborative and supportive team. Why join the Coastline Equity team? Coastline Equity is a people-first company dedicated to delivering exceptional property management services through equity, customer commitment, and constant innovation. When you join our team, you’ll: • Receive direct mentorship and real-time coaching., • Gain access to modern systems that support smarter work., • Be part of a culture that values growth and continuous learning., • Paid Time Off, • Medical, dental, and vision insurance, • 401(k) plan, • Training & Development