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  • Medical Office Manager
    Medical Office Manager
    1 day ago
    $66360 yearly
    Full-time
    Brooklyn Heights, Brooklyn

    Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, Upstate, NJ and CT. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an Office Manager to oversee the business side of the operations in order to ensure the steady workflow and uninterrupted service for practice site. This position will drive excellence in staff engagement, process improvement and service to our patients. DUTIES & RESPONSIBILITIES • Manage single site location, implore company standards, and core values, • Ensure all filing and organizational systems for the practice are maintained and efficient, • Patient satisfaction, including troubleshooting when there is a complaint and developing and training a process improvement to prevent recurrences., • Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations., • Monitor and evaluate staff performance (reviews, rewards, recognition, and discipline), • Maintain and evaluate accuracy and follow through patient entry, reception, scheduling, paper flow, medical records, chart preparation, etc., • Supports/assists team with additional tasks as needed. EDUCATION & TRAINING • Bachelor’s degree in public health administration, Business, or related area, • 5-7 years medical office administration management, • 3 years supervisory for five or more employees KNOWLEDGE & EXPERIENCE • Knowledge and experience in all aspects of billing, • Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, • Human resources experience in hiring, supervision, and performance reviews, • Knowledge of maintaining supplies and equipment for the medical setting, • Manage priorities between multiple sister locations, • Problem-solving skills regarding people and process, • Understanding of No Fault and Workers Comp claims, • Able to facilitate surgical authorizations, booking and billing SKILLS & ABILITIES • Professional demeanor and presentation skills, including face to face, email, telephone, and video conference., • Ability to communicate professionally with clinicians, administrative staff, frontline staff, contractors, insurance payers, patients, family members of patients, suppliers, and the public., • Skill in using healthcare software and computer systems, • Excellent customer service with an attention to detail, • Ability to meet high productivity and accuracy standards, • Bilingual in Spanish and English is required PHYSICAL REQUIREMENTS • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. ADDITIONAL INFORMATION • Schedule: Full-Time, Monday-Friday, • Salary: Starting at $66,300/year

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  • English–Mandarin Bilingual Executive Assistant
    English–Mandarin Bilingual Executive Assistant
    4 days ago
    Full-time
    Williamsburg, Brooklyn

    Location: Brooklyn, NY Position: Full-time Reports to: Director of Operations Are you highly organized, adaptable, and curious about how a dynamic organization runs behind the scenes? We are on the lookout for a thoughtful and capable English–Mandarin Bilingual Executive Assistant to work directly with the Director of Operations at Ms. Lam Montessori School. This role goes beyond managing schedules or completing isolated tasks. It is an entry-level, growth-oriented position for someone who enjoys multitasking, learning through doing, and becoming an essential part of a close-knit operations team. You will support daily operational needs, assist with a wide range of special projects, and help turn ideas into action so work moves forward smoothly and thoughtfully. This position is intentionally broad and designed to grow with the right person. Responsibilities may shift over time based on organizational needs. As skills, judgment, and reliability are demonstrated, the Executive Assistant will gradually take ownership of defined focus areas or recurring initiatives, while continuing to support general operations and special projects. We are hiring two Executive Assistants under this role. Responsibilities Provide day-to-day support to the Director of Operations across multiple priorities and projects Assist with planning, coordination, and execution of special projects as needed Help organize tasks, schedules, documents, and follow-ups Support cross-department communication and coordination Maintain clear, organized spreadsheets, records, and filing systems Assist with operational, administrative, and logistical tasks as priorities shift Communicate professionally and thoughtfully with staff, parents, and external partners when needed Step in where support is most needed to help ensure work runs smoothly Qualifications Entry-level position; 1–3 years of professional experience welcome (prior experience in a similar support role is a plus) Bachelor’s degree required Bilingual fluency in English and Mandarin required Strong organizational skills and attention to detail Technologically savvy, with proficiency in G-Suite and spreadsheets, and comfortable learning new internal systems and platforms Able to manage multiple priorities in a fast-paced environment Traits & Skills Highly organized, dependable, and proactive Solution-oriented, with strong problem-solving and critical-thinking skills Strong sense of urgency and accountability, with the ability to prioritize and meet deadlines Excellent organizational and time management skills Thoughtful and observant, with good judgment Professional, reliable, and respectful in all interactions Calm, adaptable, and resilient under pressure Eager to learn, grow, and take on increasing responsibility Able to handle sensitive information with discretion and confidentiality Comfortable working across a wide range of tasks and projects Candidates from creative backgrounds — including arts, design, or humanities — are welcome and encouraged to apply. Growth & Development This role is designed to evolve. Over time, and as capability and trust are demonstrated, the Executive Assistant may take increasing ownership of specific focus areas or recurring initiatives, while remaining closely supported and mentored by the Director of Operations. Compensation & Benefits $40,000–$48,000 annually, commensurate with experience Full benefits package including: Health insurance / HRA 401(k) Paid time off & parental leave Professional development support Staff meals (breakfast, lunch, snacks) Schedule & Location Full-time, Monday–Friday Work across multiple Brooklyn campuses as needed

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  • Bilingual Customer Service Representative (English/Chinese)
    Bilingual Customer Service Representative (English/Chinese)
    7 days ago
    $22–$28 hourly
    Full-time
    Manhattan, New York

    We are seeking a professional and detail-oriented Bilingual Customer Service Representative to join our team. The ideal candidate is fluent in English and Chinese and excels at delivering exceptional customer support in a fast-paced office environment. This role requires strong communication skills, strong organizational abilities, and a proactive approach to problem-solving. Key Responsibilities • Respond to customer inquiries via phone, email, and in person in both English and Chinese, • Resolve customer questions and concerns promptly and professionally, • Follow up with customers to ensure complete resolution and satisfaction, • Collaborate with internal departments to ensure smooth processing and issue resolution, • Handle administrative tasks to support efficient office operations, • Assist customers with shipment-related inquiries and coordination Qualifications • College degree required, • Fluent in both English and Chinese (spoken and written), • Ability to work on-site in our Midtown office Monday through Friday Preferred Experience & Skills • Prior customer service or related experience preferred, • Comfortable using computer systems for data entry and record management, • Strong typing skills and attention to detail, • Excellent verbal and written communication skills, • Ability to engage professionally and effectively with customers

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  • Business Development Assistant
    Business Development Assistant
    17 days ago
    $17–$27 hourly
    Full-time
    Hillside

    Key Responsibilities Support the Business Development and Sales team in identifying and developing new business opportunities Conduct market research on potential customers, competitors, and regional demand Assist with lead generation, outreach, and follow-ups (email, phone, CRM updates) Prepare sales materials, quotations, and basic customer proposals Maintain and update customer records, pricing lists, and sales tracking reports Coordinate with operations and warehouse teams to ensure accurate order execution Assist with customer onboarding and relationship management Travel as needed to visit customers, attend industry events, trade shows, or support on-site business development activities Assist with preparing for and participating in client meetings during business travel Support other business development activities as needed Qualifications Bachelor’s degree or currently pursuing a degree in Business, Finance, Economics, Supply Chain, or a related field Strong communication skills in English (Mandarin is a plus) Highly organized, detail-oriented, and able to handle multiple tasks Proficient in Microsoft Excel, Word, and PowerPoint Comfortable working with data, pricing, and basic financial analysis Willingness to travel occasionally for business purposes Self-motivated with a strong willingness to learn and grow in a fast-paced environment Prior experience in sales, logistics, wholesale, or customer-facing roles is a plus

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  • Direct Service Provider Bilingual Chinese
    Direct Service Provider Bilingual Chinese
    1 month ago
    $17–$19 hourly
    Part-time
    Manhattan, New York

    The role of a Direct Support Professional (DSP) is to work with children and their families to provide resources and support, as well as strengthen daily living skills. The services are provided in the individual's home or community setting, giving the families respite while gaining important life skills. Activities as a DSP for the OPWDD(Office of People with Developmental Disabilities) program recipients primarily involve teaching them the following: how to accomplish daily living tasks, improve socialization among peers, and acclimate to community activities such as traveling, interacting with store staff/community helpers, and adhering to appropriate social boundaries. • Assist individuals in meeting their service plan goals., • collaborate scheduling between the individual and the DSP., • Communicate effectively with families and supervisors., • Problem solve and communicate with supervisors as concerns arise., • Document session activities with the individuals in a timely manner., • Bilingual in either Cantonese or Mandarin., • Applicants must be at least 18 years old and legal to work in the US., • High school diploma or GED required, Associate's or Bachelor's Degree preferred., • Computer proficiency (MS Office – Word, Excel and Outlook)., • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices., • Can communicate in Mandarin/Cantonese as well as English., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift 35 lbs., • Must be able to talk, listen and speak clearly. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

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