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Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Clinical Supervisor the CASAC Counselor will provide counseling services in integrated outpatient program. The CASAC Counselor provides comprehensive assessment services to clients who may have substance use and mental health barriers to employment by applying clinical judgment to determine appropriate treatment needs and level of care. This includes performing SUD diagnostic screening, assessment, evaluation, orientation, treatment planning, case management, counseling, intervention, crisis intervention, patient education, reporting and record keeping in both individual and group counseling settings. The CASAC Counselor is also responsible for referrals and coordination of care in consultation with other professionals. KEY ESSENTIAL FUNCTIONS • Intervention and employing a range of treatment modalities to include person centered evidence-based treatment approaches to include but not limited to motivational interviewing, stages of change, trauma informed care, anger management, medication assisted treatment, dialectical behavioral therapy, cognitive behavioral therapy and contingency management., • Ability to perform SUD and mental health screenings and intakes, orientation, SUD assessment, SUD diagnostic Impression, level of care as determined by LOCADTR, treatment planning, individual/group counseling, family interventions, psychoeducation, case management, crisis intervention, client education, referral, reporting and recordkeeping, care coordination and administrative supervision with regular supervision., • Participates in supervision regularly., • Develops and conducts group and individual counseling on a regular scheduled basis to caseload clients within the integrated outpatient program., • Obtain random observed urine samples according to established protocol., • Orients clients about program goals, objectives, rules and regulations, client’s obligations, right’s and program operations, • Knowledge of the obligation to engage in prevention as well as treatment techniques., • Maintains and updates referral services and resources that may be useful to our client population; makes referral when necessary and appropriate., • Ability to demonstrate proficiency in English including the ability to speak, write, comprehend aurally, and read at a level necessary to perform as a CASAC Counselor., • Participates in outreach functions to reengage client lost to contact and maintain census capacity., • Ability to complete all client progress update reports in a professional and timely manner to ensure coordination of care with client linkages to include the criminal justice system and entities., • Participates in program meetings and required trainings., • High School Diploma or GED., • Associate Degree preferred., • Valid unrestricted OASAS certification as a CASAC., • Minimum of three (3) years working in a Substance Use and Human Service setting., • Must obtain Mandated reporter (2 hours) training/certificate prior to hire date., • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Must obtain training/certification during in-house orientation., • Supporting Recovery with Medications Addictions Treatment (MAT), • Must obtain SUD training/certificate within thirty (30) days of hire (if applicable), • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 Hours), • Valid unrestricted OASAS certification as a CASAC., • Excellent organizational, communication and time management skills, • Ability to work on a strong team of professionals in a culturally diverse environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply. SCHEDULES • Mon-Fri 7am-3pm, • Mon-Fri 1pm-9pm

Job Description Overview CTG is seeking to fill a Mortgage Processing Specialist opening for our client in Cheektowaga, NY. Location: Cheektowaga, NY Duration: 12 months Overview: The Mortgage Processing Specialist is responsible for processing conventional and government loan requests in compliance with product, underwriting, and investor guidelines. This role ensures a seamless application experience by maintaining effective communication with all parties involved and ensuring adherence to regulatory requirements. Primary Responsibilities: • Maintain effective communication with customers, brokers, loan officers, and co-workers throughout the loan application process., • Collaborate with internal departments and external organizations to gather necessary documentation (e.g., Verification of Employment, IRS Transcripts, title search, appraisals)., • Notify relevant parties of any irregularities concerning mortgage guidelines immediately., • Monitor and update credit reports, appraisals, and documentation to ensure all underwriting conditions are satisfied., • Perform administrative duties, including preparing and mailing commitment letters, reviewing title and homeowners insurance, and updating loan conditions., • Ensure compliance with regulatory requirements and internal standards., • Identify and escalate risk-related issues to management., • Promote a diverse work environment that reflects the M&T Bank brand., • Complete other related duties as assigned. Scope of Responsibilities: Work closely with internal and external customers, including co-workers, borrowers, and loan officers. Supervisory/Managerial Responsibilities: None Education and Experience Required: • Associate's degree with a minimum of one year of mortgage industry experience or two years of equivalent work experience, OR three years of equivalent work experience including one year in the mortgage industry., • Six months of specific M&T Bank mortgage processing experience plus an additional 6-12 months in customer service, operations, or financial services., • Proficiency in PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software. Education and Experience Preferred: • Ability to make sound decisions based on available information., • Knowledge of product, investor, and compliance requirements., • Flexibility to adapt to changes in a fast-paced mortgage environment., • Excellent verbal and written communication skills., • Highly organized with multitasking capabilities and strong attention to detail., • Ability to prioritize workload effectively and work collaboratively in a team environment., • Strong work ethic, reliability, and dependability. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at . Kindly forward this to any other interested parties. Thank you!

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies., • Proven track record of success in selling and solid presentation skills. Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes., • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc., • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials., • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description Overview Are you ready to join a growing team? CTG is seeking an Enterprise Architect for our client, M&T Bank, to lead the design and execution of technology strategies and solutions in Consumer Banking. This role drives architecture for complex, high-priority initiatives, ensuring scalable, secure, and forward-looking solutions. Location: Buffalo, NY Duration: 6 months Key Responsibilities: * Define and maintain enterprise architecture strategies, roadmaps, and standards. * Develop high-level and detailed solution architectures for delivery teams. * Ensure compliance with financial regulations, risk frameworks, and data privacy standards. * Collaborate with business and technology leaders to align solutions across digital platforms, core banking, and client services. * Provide governance and oversight throughout the solution delivery lifecycle. * Advise senior leadership and communicate architectural concepts to technical and non-technical audiences. * Evaluate emerging technologies and vendor solutions for enterprise adoption. Requirements: * Bachelor’s degree in Computer Science, IT, Engineering, or related field. * 7+ years in cloud architecture; 3+ years focused on Retail/Consumer banking technology. * Strong knowledge of solution design, enterprise architecture frameworks (TOGAF, Zachman), and financial services. * Experience with software engineering, application integration, and architectural governance. * Excellent communication and stakeholder engagement skills. Preferred: * Experience with retail banking platforms (Hogan, Genesys, ATMs, workflow, robotics). * Knowledge of institutional banking products, digital banking innovations, and emerging technologies. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description Overview Are you ready to join a growing team? CTG is seeking a Scrum Master II to lead and mentor multiple cross-functional Agile teams, applying Scrum, Kanban, and XP practices to drive high performance and continuous improvement. Location: Buffalo, NY Duration: 6 months Key Responsibilities: * Facilitate sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives. * Coach teams on Agile practices, self-organization, and cross-functional collaboration. * Remove impediments and ensure workflow transparency using information radiators. * Mentor less experienced Scrum Masters and support organizational Agile adoption. * Promote continuous improvement, risk compliance, and an inclusive team environment. Qualifications: * Scrum Master certification required; infrastructure experience preferred. * Bachelor’s degree with 4+ years Agile team experience (2+ years as Scrum Master) or equivalent experience. * Strong verbal and written communication skills; proven ability to manage multiple teams. * Knowledge of Agile/Lean principles, Design Thinking, and digital capability development a plus. * Experience leading through influence and fostering high-performing teams. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Jamie Robinson at . Kindly forward this to any other interested parties.

Job Description Overview CTG is seeking to fill an Infrastructure Analyst III opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Infrastructure Analyst III will be responsible for completing activities related to complex installations, configuration, operation, and maintenance of systems hardware and software, along with related infrastructure. This role ensures adherence to organizational values, enabling staff and partners to effectively utilize technology. Primary Responsibilities: • Respond to and resolve help desk escalations based on previous incident outcomes., • Create trending information of system issues to support efforts to address identified problems through analysis., • Develop and document procedures for work order and request-based tasks., • Resolve identified technical incidents requiring advanced problem-solving; analyze and isolate issues effectively., • Utilize advanced diagnostic tools for troubleshooting technical issues., • Execute systems maintenance activities following Standard Operating Procedures (SOP), including patching, health checks, and operating system updates., • Schedule maintenance changes to mitigate operational risk., • Participate in project work as a member of cross-functional teams; lead the technical team within a project and contribute to design efforts., • Provide coaching to less experienced staff on processes and technologies., • Complete scheduled evening responsibilities., • Document and initiate procedures for maintenance tasks and other needs for reference., • Identify opportunities for automation or improvement of SOP and maintenance tasks to enhance efficiency., • Understand and adhere to the company’s risk and regulatory standards, policies, and controls, identifying risk-related issues for escalation to management., • Promote an inclusive environment that reflects the company brand., • Maintain internal control standards, ensuring timely implementation of internal and external audit points and addressing issues raised by external regulators. Supervisory/Managerial Responsibilities: This position may involve leading technical teams on projects and providing mentorship to less experienced staff. Education and Experience Required: • Minimum of 6 years of higher education and/or relevant work experience., • Experience in reading and understanding technical information., • Detail-oriented with strong written and verbal communication skills., • Proven ability to communicate technical information within a team and to management., • Bachelor’s degree in a technology-related field., • Minimum of 7 years of higher education and/or relevant work experience. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description Program Summary: Child and Family Services (C+FS) Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life and new legacy. Haven House is an integral part of the 150+ year legacy of our agency and helps fulfil our mission of nurturing a healthy and more equitable Western New York for the benefit of current and future generations. Position Summary: The Domestic Violence Advocate works in a variety of environments to provide outreach, crisis intervention, safety planning and referrals for victims of domestic violence. Advocates may be located in police agencies, courts, CPS, or in other non-traditional social work environments. Major Responsibilities/Activities: • Provide telephone and in-person crisis intervention, risk assessment, safety planning, counseling and referrals to victims of domestic violence, • Provide information, referral and direct linkage to individual, group and family counseling and other community resources, with a focus on self-sufficiency and meeting basic needs, process applications for emergency cell phones and home alarms, • Provide follow-up services to assure linkage with appropriate agency and follow-through with criminal and/or civil justice system, • Provide legal advocacy and/or court accompaniment, including providing assistance in preparing court documents. Includes engaging in collaborative working relationship with police and court personnel, including the presiding judge, resource coordinator, assistant district attorney or any other relevant parties, • Assist victims with completing NYS OVS and/or CVB Claims Applications, • Maintain up-to-date statistics, case notes and summary reports as required, including reports for funding sources, • Attend Haven House staff meetings, trainings and regularly scheduled supervision, • Provide occasional coverage in the shelter, • Provide outreach visits for clients, when necessary, • Engage in staff development to ensure continued professional growth, • Model and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions, • Bachelor of Social Work degree (BSW) or equivalent education and experience with at least two (2) years paid professional experience, • Bi-lingual skills (Spanish-English) preferred, • NYS driver's license and continued automobile insurance, • Professional domestic violence experience preferred CFS offers full-time employees the below benefits to support our employees and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

Job Description Program Summary: Child and Family Services (C+FS) Haven House equips survivors of domestic violence with tools and resources to stop the cycle of abuse, supporting them as they build a violence-free life and new legacy. Haven House is an integral part of the 150+ year legacy of our agency and helps fulfil our mission of nurturing a healthy and more equitable Western New York for the benefit of current and future generations. Position Summary: The Domestic Violence Intake and Resource Navigator provides both individual and group financial literacy and coaching assistance to survivors of domestic violence. The Domestic Violence Intake and Resource Navigator is responsible for providing community financial education, completing intakes with shelter residents, and assisting in the file review process. The Domestic Violence Intake and Resource Navigator works a varied schedule which consists of regular evening hours and occasional weekend outreach events. Major Responsibilities/Activities: • Conduct individual financial coaching with survivors of domestic violence in areas such as credit education, budgeting, resume building, and job readiness., • Provide education and assistance regarding employment searches, school enrollment, job training programs, etc., • Advocate for survivors of domestic violence and link with community resources and services as appropriate, • Conduct community outreach and provide education and training on domestic violence and financial abuse to finance professionals, business, and the community organizations., • Develop curriculum for and coordinate financial education groups for clients at Haven House and in the community., • Review and complete intakes of all new residents in shelter and provide linkage and referral to public entitlements, community resources, and advocacy services., • Assist with monthly audits of residential files to ensure documentation is complete and community linkages and referrals have been provided to residents., • Maintain necessary records, statistical information, activity sheets, documentation, logs that are pertinent to the position and to the program to ensure the flow of communication., • Engage in all required supervision, training, and team meetings at Haven House, • Promote the empowerment of all people as defined by the Social Work profession and Domestic Violence Movement, adhering to the principles of trauma-informed care., • Possess a bachelor’s degree in social work or a closely related field and preferred 2-3 years of experience in human services and/or finance., • Be able to function as a member of a multi-disciplinary team, as well as independently., • Possess a valid NYS Driver's License and continued automobile insurance., • Bi-lingual skills preferred (specifically English/Spanish), • Prior experience working with survivors of domestic violence preferred., • Basic computer literacy C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment • Paid Time Off (PTO), paid holidays and bereavement time, • Employer Paid Life Insurance, • Medical insurance options, • Dental insurance options, • Vision insurance options, • Wellness Program and Incentives, • Health Savings Account (HSA), • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description SUMMARY OF POSITION FUNCTION: Establishes, administers, and directs the Assertive Community Treatment team, a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to identified clients with severe and persistent mental illness; supervises and evaluates the multidisciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients; and functions as a practicing clinician on the team. MAJOR DUTIES AND RESPONSIBILITIES: • Knowledge and demonstration of agency core values in day-to-day activities and ACT Fidelity., • Assist in directing the day-to-day clinical operations of the ACT team including scheduling staff work hours to assure appropriate coverage for day, evening, weekend and holiday shifts and on-call hours; lead the daily organizational staff meetings and treatment planning meetings; continuously evaluate the status of clients and do appropriate planning and coordination of treatment activities to ensure immediate attention to their changing needs., • Assist in directing and coordinating the client admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. Schedule the admission interview, develop and coordinate the initial assessment and initial treatment plan; assign the most appropriate staff to the individual; and provides clinical supervision of the development of the comprehensive assessment and the treatment plan for each client., • Assist in direct and coordinate, for each client, the comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors). Mental status, and diagnosis, physical health and dental health; use of drugs or alcohol; education and employment, social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management) self assessment and family structure and relationships., • Participate in staff recruitment, interviewing, hiring, training, work assignments and orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation, training and evaluation of work performance., • Assist in the supervision of medical records management, assuring maintenance of the medical record in compliance with OMH regulations, corporation policies, Medicaid, and other third-party payment requirements. Train staff on medical record requirements; regularly review client assessments, treatment plans, and progress notes written by the staff; and supervise individual staff for medical records mastery., • Carry out and document quality-assurance activities and review of use of program services., • Assist in the development and maintaining program policies and procedures and revise as necessary., • Assure fidelity to the ACT model., • Initiate and maintain relationships, in coordination with other staff, with law enforcement and other health and human services agencies, and with informal community resources (i.e., landlords, employers)., • Conduct clinical assessments and provide direct clinical treatment, rehabilitation, and support services to clients., • Perform on-call duty for crisis intervention and for staff supervision and consultation., • Perform coverage duties for Erie County ACT as requested by the team leader and our executive leadership team. This includes but is not limited to supervision, county meetings, ACT monthly meetings, staff recruitment/training, consulting with team leaders on high-risk cases and any additional duties as assigned., • Track, monitor and ensure all required documentation and team training is completed within regulatory and company policy timeframes., • Assist in the oversight and supervision of day-to-day operations and team functionality by the direction of the team leader and executive leadership staff., • Retrain staff that may be struggling with compliance issues., • Participant with internal auditing, as well as the development and implementation of workflows., • Attend community-based treatment meetings which include discharge planning, SPOA, clinical team meetings, ACT intakes, etc. SKILLS/COMPETENCIES: • Strong clinical skills and experience providing treatment to persons with severe and persistent mental illness., • Excellent interpersonal skills including ability to effectively communicate, negotiate, persuade and instruct, • Exceptional judgment and decision-making skills, • Demonstrate a clear understanding of the characteristics and problems of adults with severe and persistent mental illness and be knowledgeable and the ACT model, • Demonstrate a thorough knowledge of effective supervisory and program management practices and principles., • Excellent written and oral skills communicating in English, • Development and implementation of programs., • Master’s degree in nursing, Social Work, Psychiatric Rehabilitation, Mental Health Counseling or Psychology, or is a psychiatrist or nurse practitioner., • Minimum of five (5) years of experience, of which at least two (1) are in a supervisory position, experience in health, behavioral health or human services, which assures sufficient knowledge and experience applicable to this position., • Experience with a multidisciplinary mobile team would be helpful. OTHER: • Must possess a valid Driver’s License with a satisfactory driving record and possess a personal vehicle for job requirements.

Job Description** Please note - this is a remote work opportunity. This posting is only for candidates that have prior collections experience and reside in Buffalo, New York or the immediate surrounding areas. Applications from those without collections experience or outside of this area will not be considered. ** For 38 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • One (1) year or more of 3rd party collection experience preferred., • The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST. The virtual classroom training is 5 day shifts and the virtual hands-on training time is currently limited to 4 day shifts and one evening., • Willingness to work an occasional Saturday morning shift (optional), • Fluent in conversational English and abiity to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description Overview CTG is seeking to fill a Document Custodian Vault Analyst opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 1 month Overview: We are looking for a meticulous and detail-oriented Document Custodian Vault Analyst to support our client’s operations. The ideal candidate will manage the secure storage and retrieval of sensitive documents, ensuring compliance with regulatory standards and maintaining the integrity of data. Primary Responsibilities: • Manage and organize the vault of documents, ensuring all materials are stored securely and accessible only to authorized personnel., • Perform regular audits of stored documents to ensure compliance with internal policies and external regulations., • Coordinate the retrieval and transfer of documents as needed for internal teams and external requests., • Assist in the development and implementation of document management policies and procedures., • Maintain accurate records of document storage and retrieval activities., • Ensure the confidentiality and security of sensitive documents., • Collaborate with various departments to understand document needs and facilitate access., • High school diploma or equivalent; degree in a related field preferred., • 1-2 years of experience in document management or records administration., • Experience with document management software or vault systems., • Familiarity with data privacy laws and industry regulations. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Krista Eckard at . Kindly forward this to any other interested parties. Thank you!

Job DescriptionSummary of Responsibilities: The Staff Paralegal will support housing unit attorneys with their casework by maintaining client contact and assist with drafting documents. The paralegal will assist with case development and provide support for the administrative and operational needs of the unit. Essential Functions: • Manage caseload and assigned tasks, including providing clients with information under attorney supervision., • Screen clients and complete intake questionnaires when required by office conditions., • Correspond with case managers from area social service, housing, and medical and mental health service providers to develop evidence and assist clients obtain stability., • Assist attorneys with file preparation and organization for hearings., • Assist in the review, organization, and management of legal documents., • Enter case information into NLS' case management system, LegalServer., • Maintain accurate and complete records and files regarding cases and projects assigned., • Provide direct support and assistance to Housing Unit attorneys., • Maintain accurate and complete records and files regarding assigned cases., • Participate in community outreach, education, and training efforts., • Drafting pleadings and correspondence to court, clients, and attorneys., • Assist attorneys with court filings. Core Competencies • Strong personal work ethic and ability to organize time, manage diverse activities, and meet critical deadlines with minimal supervision;, • Excellent writing, editing, and proof-reading skills, with ability to be detail-oriented;, • Strong interpersonal skills and an ability to work collaboratively with a dynamic and multi-sector team;, • Curious and self-directed with an ability to anticipate client needs;, • Cultural humility in working with low-income clients across the spectrum of diversity, including race, ethnicity, gender identity, sexual orientation, socio-economic status, immigrant status, religious identity, physical and mental disabilities, and limited English proficiency; and, • Familiarity with diverse communities is a plus. QuaIifications • College degree;, • Legal services background, or knowledge of general civil legal work;, • Experience working with vulnerable populations and knowledge of community resources; and, • Self-motivated and dependable;, • Excellent communication skills for client intake, client follow-up and attorney interface, • Excellent writing skills with attention to detail and proofreading for correspondence with clients and other law offices

Job Description Plant General Manager Location: Buffalo, NY Employment Type: Full-time Overview We’re looking for an experienced Plant General Manager to lead a high-speed canning and packaging operation in Buffalo, NY. This is a hands-on leadership role overseeing all aspects of production, maintenance, quality control, and safety. The ideal candidate is a strategic problem-solver who can balance operational excellence with team development and continuous improvement. Responsibilities • Lead daily plant operations to ensure production goals, safety standards, and quality expectations are met., • Develop and implement process improvements that drive productivity and efficiency., • Oversee maintenance, reliability, and optimization of plant equipment and systems., • Review production and quality reports to identify root causes and corrective actions., • Collaborate with department managers to meet production schedules and cost targets., • Utilize Six Sigma and other continuous improvement methodologies to enhance performance., • Manage budgets, monitor costs, and control resources effectively., • Ensure compliance with all OSHA and food manufacturing regulations., • Build a positive, performance-driven workplace culture., • Recruit, mentor, and develop team members at all levels. Qualifications • Bachelor’s degree in Engineering, Manufacturing, Operations, or a related field., • 8–10 years of experience in plant or manufacturing management., • Strong technical knowledge of high-speed packaging, canning, or food processing equipment., • Experience with thermal processing is preferred., • Proven leadership and communication skills., • Bilingual (English/Spanish) preferred. Why Join Us • Opportunity to lead a well-established, high-performing production team., • Direct impact on operational strategy, efficiency, and team development., • Competitive compensation based on experience.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help! We are looking for Immigration Case Managers to fill the role of Government Site Specialist for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS. This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you! Responsibilities Job Responsibilities As the Government Site Specialist, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements. Additional responsibilities for the Senior Specialist include: • Meeting with participants face-to-face regularly as required by government contractual obligations., • Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records., • Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes., • Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program., • Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant., • Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants., • Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community. Qualifications Job Requirements As the Government Site Specialist you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today! Additional requirements include: • A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field., • At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field., • Bilingual Spanish required., • Experience dealing with multicultural clients., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations., • Strong attention to detail and problem-solving skills., • Basic knowledge of immigration laws, regulations, and procedures., • Computer proficiency, including Microsoft Office and the internet., • Ability to interpret electronic monitoring messages and daily summary reports., • Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry., • Valid, active driver's license required., • United States citizenship required., • Must live in the United States 3 of the last 5 years(military and study abroad accepted).

Job Description Overview CTG is seeking to fill a Banking Services Operations Associate II opening for our client in Amherst, NY. Location: Amherst, NY Duration: 2 months, possibility for long term extension Pay: $22/hr Primary Responsibilities: • Review documents for accuracy and compliance to regulatory requirements., • Validate data in preparation for entry to a designated mainframe or computer system., • Properly secure collateral for the Bank., • Assist internal and external customers with basic problem resolution., • Perform other duties as requested by management. Education and Experience Required: • High School or GED., • One to two years relevant work experience. Education and Experience Preferred: • Associates degree., • Two to three years office experience. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact . Kindly forward this to any other interested parties. Thank you!

Job Description Overview CTG is seeking to fill a Banking Services Operations Associate IV opening for our client in Amherst, NY. Location: Amherst, NY Duration: 7 months, potential to be extended Overview: The Banking Services Operations Associate IV will perform skilled clerical duties that require moderate to complex analysis and sound judgment within the assigned banking services department. This role involves supporting daily departmental workflows, resolving customer issues, and contributing to process improvement initiatives. Primary Responsibilities: • Monitor daily departmental workflow and provide staff support by signing and verifying official check requests and general ledger entries., • Research and resolve complex customer issues efficiently., • Participate in project and process improvement initiatives to enhance operational efficiency., • Interact with vendors to address and resolve problems., • Guide or assist team members in interpreting legal and bank documents for internal processing., • Manage responsibilities across multiple systems, business, and product lines., • Participate in corporate compliance and legal matters on a limited basis concerning customer issues., • Collaborate with internal partners and management on procedural matters. Supervisory/Managerial Responsibilities: This position does not have direct supervisory responsibilities but may provide guidance to junior staff and assist in training as needed. Education and Experience Required: • High School Diploma or GED., • Associate's Degree in a related field. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at . Kindly forward this to any other interested parties. Thank you!

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Associate Director of Clinical Operations is responsible for the day-to-day administrative and operational management of the Behavioral Health Clinic. This role ensures the clinic operates efficiently, compliantly, and in alignment with all regulatory, clinical, and organizational standards. The Associate Director partners closely with clinical leadership, intake, billing, compliance, and finance to support high-quality client care, staff productivity, and sustainable clinic operations. This position plays a critical role in workflow optimization, staff support, data tracking, and continuous quality improvement within an OMH-licensed, Medicaid-funded outpatient behavioral health setting. The Associate Director has direct responsibility for provider credentialing and re-credentialing and provides oversight and supervision of the Accounts & Billing Specialist, ensuring strong coordination across front-end and back-end revenue cycle processes to support accurate billing, timely reimbursement, and overall clinic sustainability. In addition, the Associate Director actively builds and maintains relationships with community referral sources, including hospitals, primary care practices, schools, care management agencies, and other community-based organizations. This role works closely with intake and clinical leadership to establish, strengthen, and monitor referral pathways that promote timely access to care, appropriate level-of-care matching, and smooth transitions into outpatient services. The Associate Director supports outreach efforts, participates in community meetings as needed, and uses referral data to identify gaps, improve processes, and expand the clinic’s reach in alignment with organizational priorities and community need. RESPONSIBILITIES & DUTIES Clinic Operations & Administration · Oversee daily clinic operations, including scheduling, client flow, room utilization, and administrative workflows · Ensure smooth coordination between intake, clinicians, billing, and leadership · Monitor clinic capacity, appointment availability, show rates, and productivity benchmarks · Identify operational barriers and implement process improvements to enhance efficiency and client experience · Maintain clinic calendars, coverage plans, and administrative systems · Build and maintain strong working relationships with community referral sources, including hospitals, primary care practices, schools, care management agencies, and community-based organizations · Establish, formalize, and continuously strengthen referral pathways to support timely access to outpatient behavioral health services · Partner closely with intake and clinical leadership to ensure referrals are triaged appropriately and matched to the correct level of care · Support smooth transitions into outpatient services, including coordination with discharge planners and external providers · Participate in community meetings, outreach activities, and partnership-building efforts to increase clinic visibility and referral flow · Monitor referral data and trends to identify gaps, bottlenecks, and opportunities for process improvement · Use referral metrics (e.g., referral volume, conversion rates, time to intake) to inform operational decisions and continuous quality improvement · Align referral development efforts with organizational priorities, community needs, and OMH service expectatio--- Staff Support & Supervision · Provide administrative supervision to non-clinical staff (e.g., intake specialists, front desk, administrative support) · Support onboarding and training of clinic administrative staff · Provide direct supervision and oversight of the Accounts & Billing Specialist, including workload management, performance monitoring, and workflow alignment · Serve as a resource to clinicians regarding scheduling, documentation workflows, and operational processes · Collaborate with clinical leadership to support staff engagement, accountability, and performance expectations · Assist with coverage planning, time-off coordination, and workflow continuity Compliance & Quality Assurance · Support compliance with OMH, DOH, Medicaid, HIPAA, and agency policies and procedures · Monitor documentation workflows and timeliness in the electronic medical record (EMR) · Participate in internal audits, quality assurance activities, and corrective action planning as needed · Ensure required forms, consents, and documentation are completed and stored appropriately · Assist with policy implementation and staff training related to clinic operations and compliance Credentialing & Enrollment · Oversee all provider credentialing, re-credentialing, and payer enrollment processes for the clinic · Ensure timely and accurate enrollment with Medicaid, commercial insurers, and managed care plans · Maintain credentialing files, tracking logs, and re-credentialing timelines · Coordinate with clinicians, HR, and payers to obtain required documentation and approvals · Monitor credentialing status to prevent billing delays or disruptions in service delivery · Serve as the primary point of contact for credentialing-related inquiries and audits Billing, Revenue Cycle & Data Tracking · Partner with billing and revenue cycle teams to support accurate and timely claim submission · Monitor front-end processes that impact billing (authorizations, eligibility, visit types, documentation completion) · Track and report clinic metrics, including productivity, utilization, show rates, and other operational KPIs · Support leadership with data collection and reporting for internal and external stakeholders Systems & Technology · Serve as a key operational user of the clinic EMR (e.g., TenEleven, Medent, or similar systems) · Support EMR workflows related to scheduling, visit types, documentation, and reporting · Assist with system updates, trainings, and implementation of new tools or workflows · Identify opportunities to leverage technology to improve clinic efficiency and data accuracy Collaboration & Communication · Serve as a liaison between clinical staff, administration, leadership, and external partners as needed · Participate in clinic, leadership, and operations meetings · Communicate clearly and professionally with staff, clients, and partners · Support a collaborative, trauma-informed, and client-centered clinic culture QUALIFICATIONS · Bachelor’s degree in Healthcare Administration, Social Services, Business Administration, or related field required, Master’s degree in Healthcare Administration, Social Work, Public Health, or related field, preferred · Minimum of 3–5 years of experience in healthcare or behavioral health administration · Experience in an outpatient behavioral health or mental health clinic · Knowledge of Medicaid and/or OMH regulations Knowledge, Skills & Abilities: · Strong leadership and team management skills. · Knowledge of Medicaid and OMH regulations · Familiarity with CPT codes, visit types, and behavioral health billing workflows · Experience supporting audits, compliance reviews, or quality improvement initiatives · Experience with EMR implementations or system transition · Strong organizational, time-management, and problem-solving skills · Ability to manage multiple priorities in a fast-paced clinical environment · Excellent written and verbal communication skills · Ability to analyze and use data to improve program delivery. · Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment. · Bilingual skills are desirable. English speaking and writing fluency required. Competencies: · Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one. · Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively. · Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways · Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities · Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) · Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: · Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision. · Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava) · Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah) · Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun) · Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS · Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services. · Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k. · Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS · Physical activities and efforts required working in an office environment. · Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents. · Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person. · Mobility sufficient to conduct regular duties within a normal office environment and community. Monday - Friday, 8am - 4pm, Tuesday until 8pm

Job Description Overview CTG is seeking to fill an Infrastructure Analyst II - Job Scheduling and Migration opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: Completes activities related to larger and/or more complex installations, configuration, operation, and maintenance of systems hardware/software and related infrastructure. Ensures system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and partners. Primary Responsibilities: • Respond to and resolve Service Desk escalations based on outcomes of previous incidents., • Create/document procedures for work orders and request-based tasks., • Analyze and isolate technical incidents requiring problem-solving; utilize diagnostic tools to troubleshoot issues., • Complete systems maintenance activities following Standard Operating Procedures (SOP), including patching, health checks, and operating system updates., • Schedule maintenance changes to minimize operational risk., • Participate in cross-functional project work; lead technical teams and provide design input., • Document and improve SOP and maintenance tasks for efficiency., • Understand and adhere to the Company’s risk and regulatory standards, identifying risk-related issues needing escalation to management., • Promote an inclusive environment reflecting the M&T Bank brand., • Maintain M&T internal control standards, including timely implementation of audit points and regulatory issues., • Oversee job scheduling and migration activities, ensuring compliance with organizational standards., • Collaborate with application teams for quality assurance and incident resolution., • Minimum of 6 years’ higher education and/or work experience., • Experience reading and digesting technical information., • Detail-oriented with proven written and verbal communication skills., • Bachelor’s degree in a technology-related field., • Minimum of 7 years’ higher education and/or work experience. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Emily Drew at . Kindly forward this to any other interested parties. Thank you!

Job Description Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Position Overview Care Medical Practice model is designed for member engagement of the high-risk population with an emphasis on event-driven care management leveraging care pathways and evidenced based guidelines tailored to black and brown populations. Care Management includes assessing healthcare needs, identifying problems and opportunities for improvement, implementing patient Action Plans, managing the patient care transition process, assisting patients throughout care episodes, coordinating, and facilitating care for patients with complex, chronic medical and mental health conditions, providing disease education, and promoting evidence-based healthcare services. The individual in this position works as part of an interdisciplinary team to ensure high quality outcomes for patients/families struggling with chronic disease management. It is critical that care management be done in conjunction and always with the Caregiver, including their and the member’s signoff. Conducting Caregiver assessments are also part of the Care Management process. Key Responsibilities • Conducting well-woman exams, • Reviewing preventive health needs, • Educating and prescribing available contraception, • Inserting long-acting reversible contraception such as Intrauterine devices and Implanted devices, • Educating and counseling on unexpected pregnancies, • Ordering and interpreting blood and imaging tests, • Addressing infertility concerns, • Sexually transmitted infection diagnosis, treatment, and education, • Managing women through the perinatal period, such as confirming/dating pregnancy; educating on pregnancy health; performing ultrasounds; and monitoring fetal activity, • Menopause education and counseling, • Intimacy and sexual health counseling, • Screening for domestic violence, substance use disorder, depression, anxiety, and high-risk behaviors, • Diagnosing female-related disease processes, • Performing primary care procedures like pap smears and endometrial biopsies, • May work alongside OBGYNs as to provide prenatal care, • Perform comprehensive evaluations including history and physical exams for risk adjustment and other regulatory assessments, • Order pertinent diagnostic laboratory and radiology testing for the medical diagnoses or presenting symptoms; able to work within an environment of limited resources and therefore use diagnostic tests judiciously and appropriately Create and implement a medical plan of care, • Provides care coordination and preventative care services for geographical as well as virtual targets who are stratified by risk, • Provide post-discharge coordination to reduce hospital readmission rates and emergency room utilization, • Perform face-to-face in-person visits in clinic and in-home settings, • Additionally, perform face-to-face synchronous video communications using Tele-Health platforms based on business needs and leadership direction, • Prescribe medications as appropriate, • Perform timely documentation in an electronic medical record computer system or other method of documentation, • Engage in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws., • Collaboration: The Women’s and Maternal Health Nurse Practitioner will work closely with other clinical and business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the clinical objectives of Care Medical Practice’s model of care., • Knowledge: The Nurse Practitioner will provide clinical subject matter expertise, seek specialty consultation as appropriate, and is responsible for knowing when a patient needs physician oversight and when the patient's medical condition may be beyond the scope of knowledge of the NP., • Culture: The Women’s and Maternal Health Nurse Practitioner is accountable for creating a productive, collaborative, safe, and inclusive work environment for the team and as part of the larger Company. Good judgment, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company. Required Qualifications • Education:, • Certified and registered as a Women’s Health Nurse Practitioner (WHNP), Family Nurse Practitioner (FNP), or Certified Nurse Midwife (CNM) by the New York State Education Department (NYSED) to practice as a WHNP, FNP, or CNM in New York, • Licensed to practice in NYS., • Graduated from a nurse practitioner education program acceptable to NYSED or certified as a nurse practitioner by a national certifying organization acceptable to NYSED., • Completed pharmacology coursework acceptable to NYSED, • Applied for nurse practitioner certification with NYSED, • Experience:, • Previous experience as a WHNP, FNP, or CNM, 3-5 years, • Preferred experience in women’s health programs as a licensed clinician, • Experience with underserved populations facing socioeconomic barriers to healthcare, • Fluency in a language in addition to English is a plus, • Immunization and phlebotomy skills, • Communication: Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Care Medical Practice’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications. Financial Well-being • Competitive Compensation: We offer competitive salaries to attract and retain the best talent., • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution., • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife., • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you., • Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance., • Commuter Benefits: Save on your commute with our commuter benefits program. Work is performed indoors in a setting with conditioned air and artificial light. Travel to and work in offices or other environments is required. In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Equal Opportunity & Reasonable Accommodation Statement Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARYThe Critical Time Intervention (CTI) Case Manager provides case management services to individuals in critical transition periods, including those moving from institutional care (such as hospitals or shelters) to community living. The CTI Case Manager is responsible for coordinating care, developing personalized plans, linking clients to resources, and providing consistent support to ensure a successful reintegration into the community. The role involves working closely with a multidisciplinary team to support the overall well-being of the client during this transition.RESPONSIBILITIES & DUTIES • Conduct comprehensive assessments of clients’ needs, including housing, mental health, substance use, physical health, and social support., • Develop individualized, strength-based care plans in collaboration with the client, identifying goals and the steps necessary to achieve them., • Ensure that the care plan is dynamic and adjusted as needed based on the client’s progress and changing needs., • Communicate regularly with other professionals involved in the client’s care to ensure a coordinated, team-based approach., • Connect clients to community resources, including housing, healthcare, mental health services, employment opportunities, and social services., • Advocate on behalf of clients to ensure they have access to the resources and services they need, including navigating complex systems (e.g., public benefits, healthcare)., • Help clients complete necessary applications, attend appointments, and access services in the community., • Provide crisis intervention and de-escalation support as needed, especially during periods of heightened stress or challenges., • Offer ongoing emotional and practical support to ensure clients can cope with the challenges of transitioning to community living., • Ensure that clients receive timely support during any immediate crisis situations related to housing, health, or mental health., • Work collaboratively with other CTI team members (nurses, counselors, social workers, and healthcare providers) to ensure a holistic approach to care., • Attend team meetings to discuss case progress, identify challenges, and develop strategies to address client needs., • Share client updates and concerns with the team to ensure seamless coordination of care and support., • Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team., • Regularly monitor client progress and maintain frequent contact to provide ongoing support., • Ensure that clients remain engaged in services and have the support they need to maintain stability., • Track and document client outcomes, challenges, and achievements to evaluate the effectiveness of the intervention., • Educate clients on their rights, available services, and self-care techniques to increase their independence and confidence., • Empower clients to make informed decisions regarding their care, housing, and life choices., • Promote client engagement in activities that foster long-term success, such as job readiness, social connections, and self-sufficiency., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.QUALIFICATIONSEducation and Experience:, • Bachelor’s or master’s degree in social work, psychology, public health, or a related field., • At least 2-3 years of experience in case management, social services, or a related field. Experience with mental health, substance use disorders, or homelessness is preferred., • Experience working with individuals in transition (e.g., moving from institutions to community living) is highly desirable., • Strong communication and interpersonal skills with the ability to build rapport and trust with clients, • Excellent organizational and time-management skills to manage multiple cases and resources, • Knowledge of local community resources and services, including healthcare, housing, employment, and social services, • Strong problem-solving and decision-making skills, • Ability to work collaboratively in a team-based environment and navigate complex service systems, • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment, • Ability to assess client needs and develop individualized care plans, • Familiarity with case management software and documentation systems, • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems, • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

Job Description About NovaSource NovaSource Power Services is the world’s #1-ranked solar operations and maintenance (O&M) provider and insight-driven total asset optimization partner for renewables asset owners ready to fuel smart growth. With over 20 years of operating experience and a presence on 5 continents, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world. NovaSource’s comprehensive approach to total asset optimization in addition to O&M services includes value engineering, performance analysis, strategic supply chain management, and advanced monitoring systems. The company operates in key global markets managing over 30GW of solar power plants. NovaSource’s expertise extends beyond solar and includes battery energy storage systems (BESS), offering a complete suite of services for the evolving renewable energy landscape. Basic Job Functions: The Battery Energy Storage System (BESS) Technician is responsible for the safe and efficient operation, maintenance, and troubleshooting of utility-scale energy storage systems. This role supports system uptime and performance through scheduled maintenance, real-time fault response, and root-cause diagnostics of electrical and control systems. Working closely with site operations, OEMs, and remote monitoring teams, the technician ensures reliable system performance across components such as inverters, battery modules, fire suppression, HVAC, and SCADA. This is a field-based, hands-on role ideal for those with strong technical skills, a safety-first mindset, and an interest in contributing to the clean energy transition. Experience: • 1 year of experience in a related position. Education: • High School Diploma or equivalent required., • College or technical degree preferred., • Electrical certifications, state, journeyman, etc. a plus., • Equivalent training in military, utility, or power industry a plus. Physical Requirements: • Bending, kneeling, twisting, the ability to lift up to 70 pounds, the ability to climb ladders, and wear PPE for extended periods of time. Ability to work in high and low temperatures, sun exposure, and navigate on uneven ground on foot., • Ability to differentiate between different colors to manage color-coded wiring., • Good hand-eye coordination. Required Skills/Competencies: • Understanding of electrical safety and arc flash standards., • Ability to follow operating, switching, maintenance, safety and environmental procedures., • Must have a safety background with experience in Lockout Tag Out and Job Hazard Analysis., • Knowledge of industrial or power facility operation and maintenance., • Knowledge of local and national electrical codes., • Basic understanding of Electrical schematics and prints., • Understanding of electrical principles., • With oversight, able to retrieve relay files and documentation., • Familiar with CMMS systems for maintenance tracking., • Proven computer skills in a Windows environment (Microsoft Office Products) is required., • Must demonstrate the ability to communicate in English both verbally and written., • Ability to manage multiple tasks and projects., • Self-directed and accountable, able to think critically about processes and issues., • Valid Driver’s License., • Perform to quarterly key performance indicators, such as actual versus expected energy generation, on-time planned maintenance, and support overall plant and equipment efficiency., • Ensure a safe work environment by strict adherence to company protocols., • Responsible for personal safety, quality and schedule adherence., • Learn, understand, and comply with Job Hazard Analysis, Pre-Job Brief and Lock-Out-Tag-Out procedures., • With supervision be responsible for a variety of PM work including measuring, reading, testing and performing maintenance procedures on all site components., • Communicate effectively and professionally with internal and external stakeholders., • Ensure CMMS work orders are complete in their entirety., • Prepare documents necessary for procurement and utilization of materials and vendor services., • Ensure all documentation and required reports are reviewed, complete, submitted and filed., • Attend, participate in and pass all assigned training in safety, environmental and other areas as assigned., • Maintain work area and site housecleaning to 5S standards., • Inspect and clean PV equipment at assigned location., • Verify SCADA site configuration., • Adhere to Company vehicle maintenance standards and safety standards., • Will report to most senior site manager or supervisor depending on site organizational structure., • Travel may be required depending on the needs of the Company. Office Physical Requirements: All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. US: Diversity Statement – Equal Employment Opportunity It is NovaSource’s policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.

Job DescriptionPlease note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based bonuses · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Bilingual Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Debt Counselors will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8am and 9:30am EST and ending between 5pm and 6:30pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings 12pm - 9pm EST, • Willingness to work an occasional Saturday morning shift (optional), • Ability to speak and converse in Spanish and English fluently, • Ability to proficiently read and write in English, • Ability to proficiently read and write in Spanish is preferred, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift) MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Position Overview The Family Member Engagement Call Center Supervisor oversees the daily operations of the Care Medical and Grace at Home call centers, ensuring an exceptional experience for every Family Member (patient). This role supervises a team of engagement agents responsible for scheduling, outreach, and inbound inquiries. The Supervisor is accountable for achieving service levels, optimizing team performance, ensuring staff compliance with clinical scheduling protocols, and maintaining high-quality communication aligned with Care Medical’s mission and standards. This position is ideal for a Licensed Practical Nurse (LPN) with call center and management experience, strong communication skills, and a passion for supporting primary care delivery in a patient-centered medical home model. Key Responsibilities Team Leadership & Operations Management • Supervise, mentor, and performance-manage Family Member Engagement Agents., • Monitor daily call volumes, agent productivity, and service-level adherence (AHT, abandonment rate, first-call resolution)., • Conduct regular team huddles, coaching sessions, and quality audits to promote excellent service and compliance with scripts and protocols., • Manage staffing and scheduling to maintain operational continuity and meet patient access goals., • Oversee accurate scheduling for all Care Medical and Grace at Home departments, ensuring adherence to provider templates and clinical protocols., • Support workflows for appointment reminders, rescheduling, and care gap outreach., • Ensure correct handling of triage calls, medication refills, records requests, and care coordination activities., • Establish and monitor performance metrics for quality assurance, service delivery, and data accuracy., • Ensure compliance with HIPAA, OSHA, and organizational privacy and safety standards., • Identify workflow bottlenecks and recommend improvements to enhance access and efficiency., • Lead ongoing training on communication skills, EMR proficiency (MEDENT), and primary care scheduling practices., • Support bilingual communication and culturally sensitive service delivery. Education: • Licensed Practical Nurse (LPN) credential preferred., • Associate’s degree in healthcare administration, nursing, or related field acceptable., • 3–5 years of call center or centralized scheduling experience within a healthcare setting., • At least 2 years of supervisory or leadership experience required., • Primary care experience preferred (pediatrics, women’s health, adult medicine, geriatrics)., • Experience with MEDENT EMR strongly preferred., • Bilingual (English/Spanish or other language representative of our patient population) strongly preferred., • Excellent verbal communication, active listening, and motivational leadership skills., • High emotional intelligence, professionalism, and accountability in a fast-paced environment., • Strong organizational, analytical, and problem-solving abilities. Financial Well-being • Competitive Compensation: We offer competitive salaries to attract and retain the best talent., • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution., • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife., • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you., • Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance., • Commuter Benefits: Save on your commute with our commuter benefits program. This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace. In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

Job Description**Please note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity. For 38 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm CST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST. The training time is currently limited to days and one evening., • Willingness to work an occasional Saturday morning shift (optional), • Fluent in conversational English and abiity to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift), • Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC., d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world’s largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world’s premier AI models by making their legal reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor’s degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law. • 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science. • Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses. • Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes. • Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency. • Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.

In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world’s largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world’s premier AI models by making their legal reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor’s degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law. • 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science. • Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses. • Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes. • Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency. • Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.

In this hourly, remote contractor role, you will review AI-generated finance analyses and/or generate expert finance content, evaluating reasoning quality and step-by-step problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify methodological or conceptual errors; fact-check financial claims and assumptions; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world’s largest AI companies and foundation-model labs. Your finance expertise directly helps improve the world’s premier AI models by making their financial reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor’s degree (or higher) in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance (including coursework in Micro/Macro, Corporate Finance, Investments, Econometrics, and Accounting). • 5+ years of professional experience in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance. • Strong command of financial statements, valuation (DCF and multiples), time value of money, and markets/instruments. • Confident in risk/return reasoning, basic macro & microeconomic intuition, and financial modeling logic (assumptions, drivers, sensitivities, consistency checks). • Able to rigorously review and explain reasoning, identify methodological errors, and fact-check claims with high attention to detail; Minimum C1 English proficiency. • Comfortable applying structured sanity checks (conservation-style checks for finance: reconciliation, sign/units consistency, boundary cases, and plausibility bounds). • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, or editorial QA is strongly preferred.

In this hourly, remote contractor role, you will review AI-generated finance analyses and/or generate expert finance content, evaluating reasoning quality and step-by-step problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify methodological or conceptual errors; fact-check financial claims and assumptions; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world’s largest AI companies and foundation-model labs. Your finance expertise directly helps improve the world’s premier AI models by making their financial reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor’s degree (or higher) in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance (including coursework in Micro/Macro, Corporate Finance, Investments, Econometrics, and Accounting). • 5+ years of professional experience in Finance, Economics, Accounting, Business, Financial Engineering, or Quantitative Finance. • Strong command of financial statements, valuation (DCF and multiples), time value of money, and markets/instruments. • Confident in risk/return reasoning, basic macro & microeconomic intuition, and financial modeling logic (assumptions, drivers, sensitivities, consistency checks). • Able to rigorously review and explain reasoning, identify methodological errors, and fact-check claims with high attention to detail; Minimum C1 English proficiency. • Comfortable applying structured sanity checks (conservation-style checks for finance: reconciliation, sign/units consistency, boundary cases, and plausibility bounds). • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, expert review, or editorial QA is strongly preferred.

In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world’s largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world’s premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor’s degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.

In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world’s largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world’s premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor’s degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.

Job Description18.50 - 20.50 Center: Maryvale, NY Pay Range: $18.50 - $20.50 per hour Job Type: Full-Time No evenings or weekends! Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! What will you be doing? As a Lead Teacher, you will work side-by-side with teachers and families to provide a home away from home for children in our care, according to NAEYC guidelines. Responsibilities include: • Ensuring the safety and supervision of children ages 6 weeks – 12 years in one assigned classroom., • Creating developmentally appropriate curriculum according to NAEYC standards., • Curating programs and activities based on children’s interests and learning styles., • Maintaining a warm and safe environment that is clean and permits children to grow and explore., • Partnering with families to create plans to provide the best care and education for their children., • Providing effective communication with parents/guardians about their child. Top Reasons to join BrightPath Kids: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!, • All of our staff receive weekly paychecks., • All of our NY locations are designated as a Breastfeeding Friendly Workplace by Erie County., • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!, • We will support your long-term career goals by offering opportunities for professional development., • Full-time staff accrue 2 weeks of paid time off in their first year., • Full-time staff are given paid holidays off., • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: • Associate Degree in Early Childhood Education/related field OR Child Development Associate (CDA) credential OR 12 credits in Early Childhood Education courses required, • 2+ years of experience in a licensed child care facility preferred, • Strong customer service skills, • Ability to multitask and remain organized, • Ability to work within regular operating hours, • Must meet state criteria for child care employment If this sounds like a good fit, we want to meet you! Please submit your application today. Proficiency in functional written and oral English is required.

Job Description18.50-20.50 Center: Niagara Falls Blvd, NY Pay Range: $18.50 - $20350 per hour Job Type: Full-Time No evenings or weekends! Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! What will you be doing? As a Lead Preschool Teacher, you will work side-by-side with teachers and families to provide a home away from home for children in our care, according to NAEYC guidelines. Responsibilities include: • Ensuring the safety and supervision of preschool children ages in one assigned classroom., • Creating developmentally appropriate curriculum according to NAEYC standards., • Curating programs and activities based on children’s interests and learning styles., • Maintaining a warm and safe environment that is clean and permits children to grow and explore., • Partnering with families to create plans to provide the best care and education for their children., • Providing effective communication with parents/guardians about their child. Top Reasons to join BrightPath Kids: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!, • All of our staff receive weekly paychecks., • All of our NY locations are designated as a Breastfeeding Friendly Workplace by Erie County., • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!, • We will support your long-term career goals by offering opportunities for professional development., • Full-time staff accrue 2 weeks of paid time off in their first year., • Full-time staff are given paid holidays off., • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: • Associate Degree in Early Childhood Education/related field OR Child Development Associate (CDA) credential OR 12 credits in Early Childhood Education courses required, • 2+ years of experience in a licensed child care facility preferred, • Strong customer service skills, • Ability to multitask and remain organized, • Ability to work within regular operating hours, • Must meet state criteria for child care employment If this sounds like a good fit, we want to meet you! Please submit your application today. Proficiency in functional written and oral English is required.

Job Description Job Summary The Marketing Coordinator works in collaboration with Tomric leaders and with external marketing service providers to create sales opportunities across all Tomric product and service groups. Supervisory Responsibilities - None Duties and Responsibilities 1. Creates marketing content and/or work with external marketing service providers to create content, 2. Updates marketing content and/or work with external marketing service providers to update content, 3. Plans, organizes and coordinates marketing presentations, activities and events, 4. Collaborates with internal sales, service, and culinary departments to: • Involve them in the development of marketing campaigns, • Notify them of the who, what, when, where, why of upcoming marketing campaigns, and of critical campaign touchpoints that will impact them, • Leverage the value of marketing assets, activities, and events 5. Tracks and analyzes marketing campaign performance and reports trends/patterns/opportunities/concerns to leadership, along with recommendations for more effective marketing impacts, 6. Designs and implements digital marketing strategies to drive prospective sales opportunities to Tomric’s website and sales team members, 7. Mindfully tracks the news and trends of the confectionery and plastic tray packaging industries and reports patterns/opportunities/concerns to leadership, along with recommendations for more effective marketing impacts, 8. Participates in the planning and execution of marketing events, conferences and trade shows. Activities to include but not limited to: • Participates in trade show/trade conference space design, including static and dynamic elements, • ompletes and submit the applications for these events and ensure all payments are made on time, • Determines special services needed for these events (e.g. electrical, plumbing, etc.) and ensure that they are ordered, paid for on time, and confirmed by the venue., • Coordinates the development, ordering, testing, packing, shipping, and set-up of any static and/or dynamic marketing assets/supplies/ devices for the event, • Assists and supports with: set-up of the space, demonstrations, interactive displays, working the event to meet with current and prospective customers, and vendors, manually and electronically gather prospective customer data, then analyze that data to discern and communicate to leadership new opportunities for marketing campaigns that would provide more opportunities for sales team members 9. Manages the back-end of the tomric.com website, to include but not limited to: • Monitors the shopping cart and the web order management process, • Monitors the integrity of the credit card payment process, • Update sthe website by adding new content and removing obsolete content., • Manages the back-end of the Tomric website, responsibilities include but are not limited to:, • Monitors incoming web orders and ensure synchronization to Great Plains (inventory and purchasing system), • Confirms the integrity/legitimacy of these orders to prevent fraudulent charges being processed and fulfillment, • Adds fraudulent IP and email addresses to the Blacklist to prevent website attacks, • Updates the website to reflect current products, prices, sales, and staff members, • Maps contact pages correctly to appropriate team members 10. Performs other duties as assigned. Education • Required - High School Diploma or GED 1. Knowledge and skills to proficiently use this software: • WordPress, • Microsoft Office Suite, • Photoshop and other photo, video, and sound editing tools, • c Toc, YouTube, Facebook, Instagram, X, Snapchat, LinkedIn, Reddit, Pintrist, Quora, Twitch, Tumblr 2. Able and willing to: create and maintain: a clean and organized work area, organized electronic and hard copy files, organized work-in-process and final work products, pay close attention to details for all work processes and products, manage time effectively and efficiently, manage marketing projects from planning to execution, and evaluation, multi-task—to work on several tasks and priorities at the same time, while maintaining attention to detail, quality, and meeting task deadlines, anticipate problems and opportunities, and then take proactive steps to prevent/mitigate problems and leverage opportunities, gather data to determine the root causes of problems and propose a variety of solutions to address the root causes of problems—and to prevent future problems, work independently and as a member of a team, work irregular hours and extended shifts when needed--including late nights, early mornings, and overnight stays, 3. Excellent written and oral communication skills required to communicate internally and externally with current and prospective customers, service providers—one-on-one, in small groups and via large group presentations, 4. Excellent proofreading and editing knowledge and skills; and the willingness to assertively speak up when something is wrong with marketing assets, 5. Engage with a service orientation towards the sales team members—this position exists to serve them, 6. Engage with a strong and trustworthy work ethic, 7. Knows and utilizes Standard English oral and written communication skills and is able to fluently read and write using Standard English, 8. Knowledge and skills to proficiently use this software: Robly Physical Requirements • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Must be able to access various departments of a given location., • Must be able to travel throughout the US and across Europe PI280285175

Job Description18.50-20.50 Center: Williamsville, NY Pay Range: $18.50 - $20.50 per hour Job Type: Full-Time No evenings or weekends! Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath! What will you be doing? As a Lead Teacher, you will work side-by-side with teachers and families to provide a home away from home for children in our care, according to NAEYC guidelines. Responsibilities include: • Ensuring the safety and supervision of children ages 6 weeks – 12 years in one assigned classroom., • Creating developmentally appropriate curriculum according to NAEYC standards., • Curating programs and activities based on children’s interests and learning styles., • Maintaining a warm and safe environment that is clean and permits children to grow and explore., • Partnering with families to create plans to provide the best care and education for their children., • Providing effective communication with parents/guardians about their child. Top Reasons to join BrightPath Kids: • We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!, • All of our staff receive weekly paychecks., • All of our NY locations are designated as a Breastfeeding Friendly Workplace by Erie County., • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!, • We will support your long-term career goals by offering opportunities for professional development., • Full-time staff accrue 2 weeks of paid time off in their first year., • Full-time staff are given paid holidays off., • Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance. Requirements: • Associate Degree in Early Childhood Education/related field OR Child Development Associate (CDA) credential OR 12 credits in Early Childhood Education courses required, • 2+ years of experience in a licensed child care facility preferred, • Strong customer service skills, • Ability to multitask and remain organized, • Ability to work within regular operating hours, • Must meet state criteria for child care employment If this sounds like a good fit, we want to meet you! Please submit your application today. Proficiency in functional written and oral English is required.

Job Description Overview CTG is seeking to fill a Software Engineer II opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Software Engineer II will provide designs and specify information systems solutions, delivering highly technical direction in the development of both new and existing applications. This role is crucial for addressing basic to complex problems and enhancements, ensuring solutions are technologically sound. The ideal candidate will serve as a principal application designer for major modifications, utilizing analytical and technical skills to evaluate client requirements and processes. Primary Responsibilities: • Oversee and complete systems analysis, design, and development for projects of varying complexity., • Act as a key individual contributor on complex projects, maintaining a strong functional understanding of supported applications., • Direct and mentor less experienced resources, coordinating development tasks for projects ranging from small to large scope., • Prepare and manage the technical components of project plans., • Collaborate with Development, Operations, and Technology teams throughout the systems development lifecycle, from technical analysis to user acceptance testing., • Prepare and execute detailed test plans, including debugging as necessary., • Analyze and understand complex interrelationships among programs, applications, and platforms., • Provide consulting and leadership in identifying and implementing new information technologies to meet business objectives., • Prepare and review thorough technical and functional specifications, as well as systems documentation., • Maintain effective operation and performance of supported applications and recommend new technologies, policies, or processes for improvement., • Adhere to and promote development standards and procedures. Supervisory/Managerial Responsibilities: • Direct and monitor the activities of less experienced personnel., • Minimum of an Associate's degree and 5 years of systems analysis/application development experience; or, in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 5 years in systems analysis/application development., • ServiceNow Developer or Administrator certification is a must., • ServiceNow Implementation Certification is a must., • Sr. ServiceNow Developer (VR/CC – SecOps)., • ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules., • Providing architectural, design, configuration/development and operational support for VR and CC., • Prepare and conduct VR and CC and related dependencies updates., • Provide ServiceNow functional and process expertise in building world class programs., • Familiarity with application development software and hardware platforms., • Proficiency with personal computers and relevant project management, word processing, and spreadsheet software., • Strong problem-solving skills, organizational abilities, and attention to detail., • Good understanding of the Bank's application framework., • ServiceNow SecOps implementation certificate is desired but not needed., • Subject matter expert in business with experience utilizing the supported application/system., • Advanced knowledge of applications and integrated systems., • Ability to work collaboratively in a team as well as autonomously. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job Description Overview CTG is seeking to fill a Software Engineer I opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Software Engineer I will be responsible for designing, developing, and maintaining software applications to solve complex problems. This role involves evaluating client requirements, preparing application environments, and providing ongoing support for various software solutions. The ideal candidate will collaborate with cross-functional teams to deliver high-quality software that meets client needs. Primary Responsibilities: • Conduct systems analysis, design, and development of software applications., • Serve as an individual contributor on projects, assisting clients with daily technical issues., • Identify feasible solutions and provide recommendations based on client requirements., • Collaborate with less experienced team members and coordinate tasks on small to medium scope projects., • Participate in integrated testing and prepare detailed test plans., • Create technical and functional specifications for projects, reviewing documentation as necessary., • Analyze complex relationships among programs and interfacing applications., • Recommend new technologies, policies, and processes to improve organizational efficiency., • Provide consultation to clients and internal teams regarding application functionalities. Supervisory/Managerial Responsibilities: This role does not include formal supervisory responsibilities but may involve directing tasks for junior staff on specific projects. Education and Experience Required: • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience (minimum 2 years of software development experience)., • ServiceNow Developer or Administrator certification is a must., • ServiceNow Implementation Certification is a must., • ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules., • Providing architectural, design, configuration/development and operational support for VR and CC., • Prepare and conduct VR and CC and related dependencies updates., • Provide ServiceNow functional and process expertise in building world class programs., • Familiarity with software development methodologies and tools., • Proficiency in programming languages relevant to the company’s technology stack., • Strong problem-solving abilities and the capacity to work on multiple projects simultaneously., • Experience with specific technologies or tools relevant to the organization., • ServiceNow SecOps implementation certificate is desired but not needed., • Familiarity with Agile methodologies and software development lifecycle., • Ability to work collaboratively in a team-oriented environment. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!