Jewelry Production Assistant
8 days ago
New York
Job Description We are looking for a highly organized, detail-oriented Jewelry Production Assistant to join our team in New York City. This multifaceted role combines hands-on diamond operations, administrative support, production coordination, and front-desk responsibilities. The ideal candidate has experience with diamond identification, thrives in a fast-paced environment, and enjoys supporting both daily operations and production workflows. Key Responsibilities Diamond & Inventory Operations • Process product, including creating new jobs and updating records in the internal system, • Handle physical diamond and jewelry — labeling, logging, filing, and dispatching as needed, • Upload and organize invoices with accurate notes in the company system, • Accurately pack and prepare outgoing shipments, • Monitor and track orders currently in production, • Liaise with vendors to ensure timely delivery and maintain vendor performance standards, • Help manage lead times and resolve any issues that could impact production deadlines, • Support the resolution of quality concerns and coordinate solutions with relevant teams, • Serve as the first point of contact for clients and visitors, • Answer and direct incoming phone calls with professional etiquette, • Receive, log, and unpack incoming deliveries Required • 1+ year of experience in diamond grading or diamond identification via microscope, • Experience in an office setting, • Strong attention to detail and accuracy, • Excellent organizational and multitasking abilities, • Professional written and verbal communication skills, • Comfort working with administrative systems and digital file management, • Prior experience in fine jewelry production or operations, • Familiarity with jewelry design terminology and production processes, • Salary: $50,000 – $65,000 per year, • Health Benefits – Medical If you’re passionate about diamonds and fine jewelry, have a keen eye for detail, and enjoy a dynamic role that blends operations, production support, and client-facing duties, we’d love to hear from you. Pay: $50,000.00 - $65,000.00 per year Benefits: