Beauty Consultant - Hair & Scalp Care Specialist
hace 19 días
Los Angeles
Job Description About the role We are looking for a Hair, Scalp & Beauty Care Consultant who enjoys educating guests, recommending professional products and creating personalized care plans. If you've worked as a beauty advisor, esthetician, hair care specialist, treatment coordinator, luxury retail consultant, salon professional or medical spa coordinator, this role may be an excellent fit. Perfect for candidates with experience in: salons, spas, beauty retail, esthetics, luxury hospitality, boutique hotels, wellness clinics, concierge services or premium customer service. Turn scalp information into a clear care plan We are looking for a Hair, Scalp & Beauty Care Consultant who enjoys educating guests, recommending professional products and creating personalized care plans. If you've worked as a beauty advisor, esthetician, hair care specialist, treatment coordinator, luxury retail consultant or salon professional, this role may be an excellent fit. Required qualifications • Legally authorized to work in the United States., • Available for the required schedule, including evenings and weekends as assigned., • Comfortable learning and using digital scalp-imaging equipment., • Strong communication and documentation skills., • Comfortable discussing personal concerns with sensitivity., • Comfortable recommending professional products and services., • Able to contribute to consultation, rebooking and retail goals., • Committed to staying within training and approved scope., • Able to complete paid ROOT consultation, product and scalp-analysis training. Preferred experience and assets • Experience with Zenoti or other salon booking software., • Professional scalp-care, skincare or haircare product knowledge., • Beauty retail or consultative sales experience., • Salon, spa, trichology or hair-loss consultation experience., • Medical, dental or aesthetic treatment-coordination experience., • Luxury retail or client-advisory experience., • Wellness coaching, client-success or membership experience. This job may be for you if... You enjoy both people and information. You are curious and like understanding the story behind what you see. You are calm, warm and quietly confident. You can show enthusiasm for scalp health and products without making a guest feel alarmed or pressured. You enjoy retail when it is connected to education and genuine need. You care more about long-term trust than forcing a quick sale. What you will do • Conduct consultations using ROOT's approved process., • Capture clear baseline scalp images., • Ask about scalp history, routine, sensitivities and goals., • Explain approved observations in understandable language., • Avoid diagnoses or claims outside the role's scope., • Recommend appropriate ROOT treatments and return timelines., • Build suitable home-care routines using approved products., • Explain product features, benefits and proper use., • Prepare clear treatment briefs for Head Spa Artisans., • Maintain complete guest scalp files and notes in Zenoti or other salon booking software., • Support treatment series, second visits and progress reviews., • Recognize when a concern should be referred to another professional., • Support retail follow-up and approved product replenishment., • Participate in ongoing scalp and product education. Retail and consultation • Learn ROOT's professional product collection in depth., • Match products to approved observations and guest goals., • Explain routines without overwhelming the guest., • Demonstrate use where appropriate., • Document product recommendations., • Support replenishment and routine adjustments., • Contribute to individual and team retail goals., • Avoid fear-based or exaggerated claims. Hospitality at ROOT Guests may arrive feeling self-conscious about hair or scalp concerns. Your role is to make the conversation feel private, respectful and hopeful. The best Guides are knowledgeable, but they are also kind. Growth, Recognition & Career Development At ROOT, we believe professional growth begins with personal growth. We are committed to creating an environment where people feel supported, challenged and inspired to become the best version of themselves. Through continuous learning, meaningful feedback and shared experiences, we help our team members build confidence, develop mastery and grow as both professionals and people. Our growth bands provide a visible pathway for development, recognizing growth in skill, contribution, leadership and guest care. Our goal is to help you build a meaningful career, not just hold a position. Join ROOT Every great guest experience begins with the right team. It begins with people like you. Immediate openings are available. Paid training begins this summer, with our Los Angeles location opening in early fall. We are ready to meet you. About ROOT At ROOT, we believe caring for others begins by caring for the people who make that experience possible. Inspired by the Japanese philosophy of pause and presence, ROOT was created as a place where guests can slow down, reconnect and return to self. We often describe our experience simply: inhale, exhale. Every detail, from the welcome they receive to the treatment they experience, is designed to help guests leave feeling lighter, calmer and more connected than when they arrived. We believe that same philosophy should exist behind the scenes. Our team is rooted in continuous learning, meaningful relationships and professional growth. We believe in recognizing people who demonstrate curiosity, consistency, kindness and a commitment to excellence. As ROOT grows, we want our team members to grow with us through clear opportunities for learning, increased responsibility and career development. If you are looking for more than your next job, we would love to meet you. APPLY HERE: https://eikonicacademy.notion.site/3aa5fef33ab7804a9b9df00820bcb818