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IT Site Lead & Systems Administrator Location: Austin, TX Duration: 12 Months Description This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure. As the primary Site IT Lead for our Austin office, you'll play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies. Core Responsibilities: • Advanced Troubleshooting and Technical Support:, • Be the main point of contact within the Austin office and travel to other sites as needed., • Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at Client. (e.g., Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, Github, etc) Collaboration & Coordination • Collaborate with senior system administrators and other IT team members on business critical projects and initiatives, • Assist with driving the implementation of AI tools across the organization, • Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across Client’s Enterprise Tools FedRAMP • Serve as a primary point of contact for Client’s FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity., • Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production. Asset Management and Documentation: • Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details., • Assist with asset management, including tracking inventory of hardware and software., • Executive Support, • Providing premium and proactive technical assistance to Client’s senior leadership, executives, and their administrative staff in a fast-paced environment., • Serve as a primary point of contact for Client’s executive assistant team. Process Optimization: • Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences., • Knowledge Base Development and Maintenance:, • Create and publish knowledge base articles for complex or novel issues lacking existing documentation. Regularly update existing articles to ensure accuracy and relevance., • AV, • Troubleshoot AV systems as needed., • Assist in the management of AV Infrastructure Integrator visits and maintenance schedules. Qualifications Minimum Qualifications: • Minimum of 5 years of work experience providing front-line IT support or systems administration work, • In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads, • Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack)., • Strong knowledge of IT security best practices and compliance standards., • US Citizenship Preferred Qualifications: • Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset., • Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at Client, • Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization, • Excellent customer service skills and the ability to be a self starter, • Exposure to IT security best practices., • Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier

Job Title: Systems Administrator Position Type: Contract Location: Austin, TX (Onsite) Duration: 12 Months Salary Range / Rate: $50/hr. – $65/hr. Job Description: We are seeking a Systems Administrator with around 5 years of hands-on systems administration experience to support enterprise infrastructure and provide advanced technical support at the Austin office. This role will serve as the primary IT contact for the site while supporting enterprise systems, secure environments, and end users. Responsibilities: • Serve as the primary IT contact for the Austin office and support other locations as needed., • Provide advanced technical support and act as an escalation point for the Service Desk team., • Support enterprise tools such as Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, and GitHub., • Collaborate with IT and InfoSec teams to support projects, security remediation, and system compliance., • Assist with FedRAMP system support and secure environment administration., • Maintain asset inventory, documentation, and endpoint management., • Provide executive-level technical support when required., • Troubleshoot office AV systems and support vendor coordination. Requirements: • 5+ years of IT support or systems administration experience., • Strong knowledge of Windows/Android and Apple ecosystems (Mac, iPhone, iPad)., • Experience with Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack., • Knowledge of IT security best practices and compliance standards., • Strong troubleshooting, communication, and customer support skills., • ITIL, CompTIA, or similar certification About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at ___. Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

ServiceNow Consultant Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success. Work You'll Do Deloitte provides ServiceNow risk and security services in the following areas based on the client's immediate and long-term needs. By coupling our business and cyber risk process functional experts on platform automation and integration with our security domain leaders across consulting services, Deloitte can provide a full spectrum of services including: Advise - process and strategy roadmaps, implementation plans and business case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & standardization, training and end user enablement Implement - configuration and as needed, customized, solutions on ServiceNow Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) applications utilizing accelerators via pre-built templates and proofs of concept Operate - manage Cyber Security programs ranging from keeping the lights on for the client's environment (e.g. upgrades, access help desk) to full-service use case development and dashboards As a ServiceNow Consultant - Functional, you will support the business process design, requirements gathering, and functional configuration of ServiceNow solutions that help organizations achieve better visibility and automation across their cyber and risk programs. This role requires a combination of ServiceNow platform knowledge, business analysis skills, and consulting experience. Working alongside senior functional consultants, you will help translate business needs into platform configurations that align with organizational objectives and industry best practices. Some examples of what you will do include: * Support requirements workshops and stakeholder interviews; capture and validate business/functional requirements and user stories. * Document "as-is" and "to-be" processes (flows, roles/RACI, inputs/outputs, controls/metrics) to support ServiceNow automation. * Analyze current processes and tools to identify gaps, efficiencies, and configuration opportunities within ServiceNow. * Demonstratable understanding of ServiceNow out-of-the-box features (forms, workflows, notifications, SLAs, reports/dashboards, roles/ACLs) under team lead guidance. * Contribute to functional design and build for security/risk solutions (IRM, SecOps, ITOM, ITAM, TPRM), including requirements traceability to configuration. * Document data models, risk/control structures, taxonomies, scoring, and reporting requirements within ServiceNow. * Produce project artifacts (requirements, design specs, process documentation, test plans, training/job aids) in alignment with delivery standards. * Develop UAT scenarios and scripts; coordinate test execution, triage defects, and support retesting and sign-off. * Facilitate module demos, user testing sessions, and end-user training with prepared scripts and supporting materials. * Support deployment and cutover activities (checklists, release notes, validation) for large-scale implementations. * Communicate progress, risks, and next steps clearly to client stakeholders and internal team members; escalate issues as needed. * Build strong working relationships with client counterparts; support senior team members in meetings with executive risk stakeholders. The Team Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise a step ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. Includes design of the cyber organization, governance, and risk assessments. Skills and Qualifications * BA/BS Degree in Computer Science, Information Systems, Cyber Security, Engineering, Information Technology, Finance, Business, or related field * 2+ years of experience supporting ServiceNow implementation projects in a client-facing functional or business analyst role * 2+ years of business analysis experience including requirements gathering, process documentation, and stakeholder communication * 2+ years of consulting or professional services experience in a client-facing delivery role * 2+ years of work experience consulting with organizations to design and implement one or more of the following ServiceNow modules: æ IT Operations Management (ITOM) æ IT Asset Management (ITAM) æ Integrated Risk Management (IRM) æ Security Operations (SecOps) æ Third-Party Risk Management (TPRM) * Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve * Limited immigration sponsorship may be available æ CIS-Security Incident Response (CIS-SIR) æ CIS-Vulnerability Response (CIS-VR) æ CIS-Third-Party Risk Management (CIS-TPRM) æ CIS-Hardware Asset Management (CIS-HAM) æ CIS-Software Asset Management (CIS-SAM) æ CIS-Service Mapping (CIS-SM) æ CIS-Discovery (CIS-DISCO) æ CIS-Event Management (CIS-EM) æ IT Asset Management (ITAM) æ Integrated Risk Management (IRM) æ Security Operations (SecOps) æ Third-Party Risk Management (TPRM) * ServiceNow Certified System Administrator (CSA) * ServiceNow Certified Application Developer (CAD) for candidates with technical configuration depth * Experience with RSA Archer or other GRC platforms, particularly in migration or integration scenarios with ServiceNow * Experience with CMDB architecture and Common Service Data Model (CSDM) design and implementation * Previous Consulting or Big 4 experience * Experience with ServiceNow reporting and dashboards * Knowledge of regulatory frameworks and standards such as NIST CSF, ISO 27001, SOX, GDPR, or HIPAA * Certifications such as CISSP, CISM, or CISA The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,600 to $163,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Office Administrator / Executive Assistant.If you love being the organizational heartbeat of a company and enabling leaders and teams to do their best work, this role is for you.You'll play a key role in keeping JOYRIDE running smoothly while contributing to meaningful, people-centered initiatives.J

Executive Assistant (Executive Assistant III). Provides administrative and technical assistance to the DEA and Assistant Deputy Executive Administrator (ADEA) of Operations and Administration. Provides telephone and administrative back-up support to WSI Executive and Administrative Assistants and to

Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager – IT Operations Management (ITOM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. Your Key Responsibilities As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk management. This role presents exciting challenges and opportunities for growth, allowing you to apply your expertise in guiding others and recommending quality solutions. You will engage regularly with external clients, actively participating in working sessions and leading workstreams from planning through execution and closure. Travel may be required as needed by external clients. Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Provide direction and feedback to team members, ensuring successful task completion. Skills And Attributes For Success Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ITOM/CMDB process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years of relevant ServiceNow ITOM/CMDB project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – Data Foundations ServiceNow Certified Implementation Specialist – Discovery ServiceNow Certified Implementation Specialist – Event Management ServiceNow Certified Implementation Specialist – Service Mapping 5+ years of Big 4 or equivalent consulting experience Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver’s license valid in the U.S. Ability to travel to meet client needs Ideally, you’ll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Implementation Specialist – ITSM or HAM or SAM Performance analytics and reporting experience – certifications are a plus Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower) What We Look For We seek individuals who are not only technically proficient but also possess the qualities of emotional agility, digital fluency, and commercial acumen. Top performers demonstrate the ability to build trust and value with clients while leading teams through change and innovation. What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at . #J-18808-Ljbffr

Job DescriptionDescription: Responsible for building relationships with potential and existing patients, patient education, and conversion of surgery leads to exam and surgery. To serve as a resource for patients and referring doctors, to provide superior patient care and service. Primary role consists of converting Lasik screening candidates to Lasik surgery outcomes, as well as converting cataract surgery candidates to premium lenses and refractive management packages, when appropriate. Meeting or exceeding a conversion percentage protocol set by Mann Eye Institute, and consultation and scheduling of other potential surgeries is required. Responsibilities: • Perform patient education consultations on potential surgery patients and convert to exams/surgery in accordance with established protocol, • Perform required testing in accordance with established protocol: Auto Refraction, Auto Lensometer, Pentacam, VAs, Chief Complaints, Interpret, • Provide appropriate materials to patients regarding surgery, • Inform, educate and add-on additional products and services offered, • Document patient updates (closed and non-closed leads) in accordance with established protocol., • Schedule patient’s surgery according to established protocol, • Handle all scheduled patient follow-up phone calls, text messages, and emails, • Follow-up on consult patients that have not taken the next step to book an exam/surgery in accordance with established protocol., • Educate and assist patient with financing options, • Confirm surgery patients: confirm date, time, and surgical details, • Coordinate refinement procedures, • Maintain a professional office that is clean, free of clutter, and ensure you have an adequate number of patient educational materials, • Maintain patient confidentiality in accordance with HIPAA guidelines, • Maintain positive working relationship with doctors and all staff members, • Maintain and grow OD referring network, • Meet with business professionals at corporate and executive level for Corporate Vision Program, • Proactive in networking events and health fairs, • Assist the clinic administrator in carrying out office theme days, events, and other staff activities, • Fill-in at other clinics as needed, • Other duties as assigned Requirements: • Superior communication skills; oral, written, and platform, • Ability to motivate and influence without authority, • Possess a wide-ranging knowledge of surgical procedures, • Computer literate, • Must be able to work as part of a team, • Effective organization skills with attention to detail, • Present a highly professional image, • Able to meet surgical volumes as established by company and your clinic administrator Education and Experience: • College degree including business-related courses (sales/marketing emphasis preferred), • Two years of proven sales experience

Job DescriptionDiscovery Database Administrator (DBA)Employment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery Database Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery Database Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - The Contractor shall provide database administration support to include, but not limited to the following activities: - Contractor shall assist in managing Microsoft SQL Server 2019 and 2022 to include setting up security, creating tables, indexes, stored procedures, designing SQL reports, and creating maintenance jobs etc. Must apply best practices for optimizing databases; - Contractor shall assist in creating and maintaining databases in a Clustered Server environment. Must apply expert knowledge of the design, development and maintenance of various data models and their components; - Contractor shall apply working knowledge of data lakes, data warehouse and data mart architectures, metadata and data modeling, data flow, entity relationship diagram, schema architectures and query languages to integrate a seamless solution within legacy infrastructure; - Contractor shall mirror database servers, log shipping, latest techniques for Database redundancy and high Availability, and full backup and recovery capabilities of the Microsoft SQL Server 2019 and 2022 platform; - Contractor shall facilitate the migration of system into cloud infrastructure. - Contractor shall upgrade SQL Servers from lower versions to the latest version (version 2019 and up), and create reports using Microsoft SQL Server Reporting Services (SSRS); - Contractor shall setup a reporting server and be responsible for all DBA functions and report development utilizing Software Systems development Architecture and Design. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Discovery Database Administrator (DBA)Employment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery Database Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery Database Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - The Contractor shall provide database administration support to include, but not limited to the following activities: - Contractor shall assist in managing Microsoft SQL Server 2019 and 2022 to include setting up security, creating tables, indexes, stored procedures, designing SQL reports, and creating maintenance jobs etc. Must apply best practices for optimizing databases; - Contractor shall assist in creating and maintaining databases in a Clustered Server environment. Must apply expert knowledge of the design, development and maintenance of various data models and their components; - Contractor shall apply working knowledge of data lakes, data warehouse and data mart architectures, metadata and data modeling, data flow, entity relationship diagram, schema architectures and query languages to integrate a seamless solution within legacy infrastructure; - Contractor shall mirror database servers, log shipping, latest techniques for Database redundancy and high Availability, and full backup and recovery capabilities of the Microsoft SQL Server 2019 and 2022 platform; - Contractor shall facilitate the migration of system into cloud infrastructure. - Contractor shall upgrade SQL Servers from lower versions to the latest version (version 2019 and up), and create reports using Microsoft SQL Server Reporting Services (SSRS); - Contractor shall setup a reporting server and be responsible for all DBA functions and report development utilizing Software Systems development Architecture and Design. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description POSITION SUMMARY We are seeking a strategic Senior Salesforce Product Manager to drive the product vision, roadmap, and execution of our Salesforce platform initiatives while championing user-centric design and data-driven decision making. This role combines deep product management expertise with Salesforce platform knowledge, business analysis, and stakeholder management responsibilities. The ideal candidate will serve as both a product strategist and execution leader, ensuring our Salesforce solutions deliver maximum business value while driving user adoption and satisfaction across the organization. PRIMARY RESPONSIBILITIES Product Strategy & Roadmap Management (35%) • Define and own the comprehensive Salesforce product vision, strategy, and multi-year roadmap aligned with business objectives, • Conduct market research, competitive analysis, and user needs assessment to identify product opportunities and innovation areas, • Collaborate with executive leadership to translate business strategy into actionable product initiatives and feature requirements, • Prioritize product backlog and feature development based on business value, user impact, technical feasibility, and ROI analysis, • Establish product success metrics, KPIs, and measurement frameworks to track product performance and user satisfaction, • Drive product discovery sessions and ideation workshops with cross-functional teams and stakeholders, • Manage product portfolio decisions including feature sunset, platform consolidation, and technology investment priorities Requirements Management & Business Analysis (25%) • Lead comprehensive requirements gathering sessions with business stakeholders, subject matter experts, and end users, • Translate complex business needs into detailed functional requirements, user stories, and acceptance criteria, • Conduct thorough business process analysis and workflow optimization to maximize Salesforce platform value, • Partner with solution architects to ensure technical feasibility and optimal implementation approaches for product features, • Create and maintain detailed product specifications, wireframes, and process flow documentation, • Facilitate requirements validation sessions and user acceptance testing coordination, • Manage scope changes, requirements traceability, and impact analysis throughout product development lifecycle Stakeholder Management & Communication (20%) • Serve as primary product liaison between business units, technical teams, and executive leadership, • Conduct regular stakeholder updates, product demos, and executive presentations on product progress and outcomes, • Manage stakeholder expectations through transparent communication of timelines, dependencies, and delivery commitments, • Facilitate cross-functional collaboration between development, QA, operations, and business teams, • Lead product steering committee meetings and strategic planning sessions, • Build strong relationships with key business champions and power users to drive product advocacy, • Coordinate with external vendors and third-party solution providers for integrated product offerings User Experience & Adoption (10%) • Champion user-centric design principles and advocate for optimal user experience across all product touchpoints, • Conduct user research, usability testing, and feedback collection to inform product design and enhancement decisions, • Partner with UX/UI teams to create intuitive, efficient, and engaging user interfaces within Salesforce platform constraints, • Design and implement user adoption strategies including training programs, change management, and support documentation, • Monitor user engagement metrics, adoption rates, and satisfaction scores to identify improvement opportunities, • Lead user feedback collection initiatives and product advisory board sessions, • Develop user personas and journey mapping to guide product development priorities Product Delivery & Performance (10%) • Work closely with development teams using agile methodologies to ensure timely and quality product delivery, • Monitor product development progress, identify risks, and implement mitigation strategies to meet delivery commitments, • Coordinate product launches including rollout planning, communication strategies, and success measurement, • Analyze product performance data, user behavior analytics, and business impact metrics to inform future product decisions, • Manage product backlog grooming, sprint planning participation, and continuous improvement initiatives, • Oversee quality assurance processes and user acceptance testing for product releases, • Drive post-launch product optimization and iterative enhancement based on performance data and user feedback QUALIFICATIONS Required • Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field, • 8+ years of product management experience with at least 4 years focused on Salesforce or CRM platforms, • Strong background in Service Cloud, Sales Cloud, or other core Salesforce product areas, • Proven experience in requirements gathering, business analysis, and stakeholder management, • Experience with agile product development methodologies and cross-functional team collaboration, • Excellent analytical skills with experience in data-driven product decision making, • Outstanding communication and presentation skills for executive and technical audiences, • Experience with product analytics tools and performance measurement frameworks Preferred • Master's degree in Business Administration (MBA) or related advanced degree, • Salesforce certifications including Platform App Builder, Administrator, or Product Specific Consultant certifications, • Product Management certification (CPM, AIPMM) or equivalent professional credential, • Previous experience in consulting, client-facing, or customer success roles, • Background in user experience design, market research, or business intelligence, • Experience with Salesforce ecosystem tools including AppExchange, Lightning Platform, and integration technologies, • Knowledge of emerging technologies and their application to Salesforce platform evolution KNOWLEDGE, SKILLS, AND ABILITIES Product Management Expertise • Deep understanding of product management principles including product discovery, validation, and go-to-market strategies, • Strong analytical and problem-solving skills with ability to synthesize complex business requirements into actionable product features, • Experience with product roadmapping, prioritization frameworks (RICE, Value vs. Effort), and backlog management, • Knowledge of user-centered design principles, usability best practices, and customer journey optimization, • Ability to balance competing priorities and make data-driven decisions in fast-paced, resource-constrained environments, • Understanding of product lifecycle management from concept through retirement Salesforce Platform Knowledge • Comprehensive understanding of Salesforce platform capabilities including declarative development, custom objects, and workflow automation, • Knowledge of Salesforce integration patterns, APIs, and third-party application ecosystem, • Understanding of Salesforce data model, security framework, and scalability considerations, • Familiarity with Salesforce release cycles, feature development process, and platform roadmap, • Experience with Salesforce reporting, dashboards, and analytics for product performance measurement, • Knowledge of Salesforce best practices for user adoption, change management, and organizational transformation Business Analysis and Communication • Excellent requirements elicitation skills including stakeholder interviews, workshops, and process analysis, • Strong documentation skills for creating user stories, acceptance criteria, and functional specifications, • Ability to translate technical concepts for business audiences and business needs for technical teams, • Experience in process improvement, workflow optimization, and business case development, • Skills in data analysis, reporting, and visualization for product performance measurement, • Proven ability to influence without authority and drive consensus among diverse stakeholders Leadership and Strategic Thinking • Strategic thinking skills with ability to balance long-term product vision with immediate tactical needs, • Experience leading cross-functional teams and managing complex stakeholder relationships, • Strong leadership presence with ability to drive product decisions and resolve competing priorities, • Innovation mindset with focus on emerging trends, competitive landscape, and market opportunities, • Ability to work effectively in matrix organizations and collaborate across multiple business units Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

Job DescriptionSalary: Director of Clinical Services - Hospice Administrator Job Summary: The Director of Clinical Services - Hospice Administrator is a registered professional nurse who ensures quality of patient care in the home. Appointed and approved by the Governing Body and employed by the Hospice. Primary function is for the overall administration of the clinical departments and monitoring of appropriate staffing and productivity. Coordinates care with the Interdisciplinary Group/Team, patient, family and referring agency. Monitors and analyzes QAPI issues and directs clinical staff with regard to the Hospice policies and procedures. Supervises and directs the Patient Care Manager(s). May also be called Director of Nurses, Clinical Director, or Executive Director. What You Will Do Every Day: • Directs and coordinates clinical departments; assumes responsibility for continuity, quality, and safety of servicesdelivered in compliance with state and federal regulations. (Conditions of Participation)., • Promotes the philosophy and administrative policies of the Hospice, in an effort to ensure quality of patient care., • Participates in activities relevant to professional services including development of qualifications and assignment ofthe Hospice personnel., • Supervises and provides direction to subordinates, in an effort to ensure quality, compliance with the Plan of Care,assessment and reassessment of patients' needs, and continuity of services by appropriate health care personnel., • Monitors the QAPI Program and assures appropriate corrective measures are performed., • Promotes compliance with all fiscal intermediary and/or other third- party payors, through education, coaching, andother assistance as necessary., • Participates as a member of the Interdisciplinary Group/Team (IDG/T}, assists in development of the IDG/T plan, andparticipates in QAPI activities., • Monitors systems and identifies problem areas to Administrator both verbally and through written reports., • Meets mandatory continuing education requirements of the Hospice and licensing board., • Promotes and educates regarding the concepts of infection control and standard precautions in coordinating andperforming patient care activities to prevent contamination and transmission of disease., • Uses effective interpersonal relations and communication skills; facilitates the use of these skills by other teammembers to achieve desirable outcomes. Educational, Licensure, Skills, and Background You Will Need: • Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing., • Current state license as a registered nurse (RN) and/or in accordance with the Board of Nurse Examiners rules forNurse Licensure Compact (NLC), • Minimum 3 years of experience in a nursing leadership role working for a hospice agency/program required for consideration., • Nursing skills as defined as generally accepted standards of practice., • Excellent interpersonal skills and ability to communicate effectively., • Demonstrates proven decision making skills., • If required to make visits, proof of currentCPR certification., • Must read, write and comprehend English.

Job Description JOB DESCRIPTION TITLE: Director of Arts Center & Events Reporting to: Director of of Groups & First Impressions Hours per week: 40 FLSA: Exempt (Salaried – no overtime) Date: March 2026 Purpose: The Director of Arts Center & Events serves as the primary leader and public-facing representative of the Riverbend Centre. This role is responsible for driving sales and business development, overseeing daily operations, managing financial performance, and supporting board governance. Working closely with the Community Engagement Executive Director, this position ensures that the Centre operates with excellence, hospitality, fiscal responsibility, strategic growth in alignment with Riverbend Church vision. Riverbend Vision Statement: “We envision a welcoming community, in service to others, compelled by God’s grace.” CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disability Act, may include the characteristic duties, knowledge, skills and abilities noted herein, however, this list represents EXAMPLES ONLY and is not a comprehensive listing of all functions and tasks performed by positions found in this job description. Key Responsibilities: Sales & Business Development Responsibilities • Serve as the primary “face of Riverbend Centre” to prospective and existing clients, in collaboration with and under the direction of the Community Engagement Executive Director and collaboration with the First Impressions Director, including weddings, celebrations of life, banquets, and other special events., • Proactively solicit new business and cultivate relationships that expand the Centre’s reach and impact., • Represent Riverbend Centre at community events and networking opportunities., • Negotiate contracts in collaboration with the Centre team., • Identify and communicate to the Executive Director any operational or capital needs required to secure additional business or improve client service. Operational Responsibilities • Superintend the daily operations of the Riverbend Centre, reporting directly to the Community Engagement Executive Director., • Secure, delegate, and execute contracts with the Executive Administrator for all Centre bookings., • Oversee Riverbend Centre staff for all Centre-hosted and Centre-supported events, including weddings, celebrations of life, banquets, and community and ministry events., • Coordinate all event-related details (food, catering, equipment, space setup, staffing, timelines, and vendor coordination) with the appropriate church and Centre departments, with particular attention to weddings, celebrations of life, and banquets., • Develop and maintain an understanding of comparable facilities and market rates to ensure the Centre remains competitive., • Serve as the daily supervisor of the Executive Administrator., • Build and maintain a reliable pool of production and technical contractors., • Manage the production of Centre events in collaboration with the church production team, ensuring excellence and care for weddings, celebrations of life, banquets, and other signature events. Financial Responsibilities • Enter and monitor all Centre transactions within the accounting system., • Request and track client payments in a timely manner; ensure all payables are processed on schedule., • Maintain accurate records of all receivables and oversee the collection of any past-due balances., • Work closely with Riverbend Church’s accounting department to ensure monthly Income Statements and Balance Sheets are prepared and distributed to the Executive Director, board members, and other appropriate stakeholders., • Collaborate with the accounting department to update projected cash flows, ensuring sufficient cash is available for payables and notifying the Executive Director of any potential discrepancies or shortfalls., • Manage and delegate payroll records for all Riverbend Centre employees and outside contractors, ensuring payroll checks, year-end W-2s, 1099s, and required documentation are properly catalogued., • Receive the annual budget from the Executive Director and manage monthly budgets accordingly, notifying the Executive Director of any significant projected changes., • Work collaboratively with the Executive Director to maintain a balanced budget, • Board Responsibilities, • Partner with the Executive Director and Executive Administrator to plan agendas for all board meetings., • Attend all board meetings prepared to report on profit and loss statements, cash flow, and past and upcoming events., • Coordinate meeting logistics with the Executive Administrator. Qualifications & Skills (Preferred) • Proven experience in event management, venue operations, or arts center leadership, • Strong sales, negotiation, and relationship-building skills, • Financial acumen with experience managing budgets, cash flow, and financial reporting, • Excellent organizational and leadership abilities, • Strong communication skills and comfort representing the organization publicly, • Ability to collaborate effectively across teams and departments This role is ideal for a strategic, relational leader who thrives at the intersection of hospitality, operations, and mission-driven business. Job Type: Full-time 40 hours per week Benefits: • Medical, Dental, Vision insurance, • Short and Long Term Disability Insurance, • Life Insurance, • Retirement Plan with Employer Contribution, • Flexible schedule, • Paid time off Work Location: In person This description is intended to indicate the kinds of tasks and levels of work difficulty required of positions given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under their supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Job DescriptionDiscovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Director, HR Operations (Austin, TX) About Atmosphere: Atmosphere is the leading streaming TV platform built specifically for businesses. Unlike ad networks or signage companies, Atmosphere is the only true TV company whose first priority is to entertain television audiences outside of the home. Our content is designed to be fun, engaging, and worth watching, transforming waiting rooms, gyms, bars, and restaurants into better experiences for customers and better businesses for owners. We are the first and only company to think about both the business owner and their customers when creating TV content. With 60,000+ venues and a global audience of over 150 million monthly viewers, Atmosphere is redefining what TV means outside the living room. About the Role: We’re seeking a Director, HR Operations to define and scale the infrastructure that supports Atmosphere’s next phase of growth. Reporting to the VP, Human Resources, this leader will own HR Operations end to end, overseeing systems architecture, compliance frameworks, workforce analytics, and process design across the employee lifecycle. In this role, you will shape and strengthen the operational engine of Atmosphere’s HR function. It requires evaluating what exists today, identifying friction and risk, and implementing systems and controls that are accurate, efficient, and built to scale. In close partnership with executive leadership and Finance, you’ll bring discipline to workforce data and reporting, while reinforcing the internal controls that protect the business. You will lead one HR Specialist, set clear performance standards and operating cadence, and build the roadmap for how HR Operations evolves as the company grows. Key Responsibilities: • Own and operate the end-to-end HR operations function, including onboarding, offboarding, employee data changes, benefits administration, leave management, documentation, and records management, setting the strategic direction and scalability standards for execution across the employee lifecycle, ensuring accurate, timely, and compliant delivery., • Serve as the primary owner and administrator of HR systems (including Rippling and related tools), defining systems strategy, architecture, and integrations, maintaining data integrity, system configuration, reporting accuracy, and scalable workflows as the company grows., • Lead, coach, and manage one Specialist, setting clear priorities, execution standards, and operating rhythms while reviewing work for quality, accuracy, and consistency, with accountability for evolving the structure and capability of the HR Operations function over time., • Design, document, and continuously improve HR operations processes, policies, and controls, establishing scalable infrastructure and governance frameworks, with a strong focus on automation, efficiency, risk reduction, and employee experience., • Ensure compliance with federal, state, and local employment laws across all operating jurisdictions, owning enterprise-level compliance strategy and risk mitigation efforts, conducting regular audits of people practices, files, and systems and addressing gaps proactively., • Partner closely with HR leadership and cross-functional stakeholders as needed to operationalize policies, benefits programs, payroll processes, and workforce changes, translating business strategy into scalable operational execution., • Act as a primary point of escalation for complex HR operations issues, providing sound operational judgment and ensuring sensitive matters are handled with discretion and consistency, while advising senior leadership on operational risk and resolution strategy., • Own HR operations reporting and analytics, delivering accurate, actionable insights related to headcount, turnover, compliance, benefits utilization, and workforce trends, ensuring reporting integrity supports executive and board-level decision making., • Evaluate and implement AI, automation, and systems integrations to reduce manual work, improve accuracy, and enable the HR team to focus on higher-impact initiatives, building a long-term automation roadmap aligned to company growth., • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred., • 8+ years of progressive HR Operations or People Operations experience., • Demonstrated experience building or scaling HR infrastructure in a high-growth environment., • Expertise in HRIS strategy and systems architecture; Rippling experience strongly preferred., • Strong working knowledge of multi-state employment law and compliance frameworks., • Experience owning workforce analytics and executive-level reporting., • Proven people leadership experience, including developing and growing operational teams., • Strong judgment, attention to detail, and systems thinking., • Clear communicator with the ability to partner effectively across levels and functions., • High discretion and professionalism when handling sensitive matters., • Competitive salary, • Company Equity, • Company 401(k) with employer matching, • Competitive insurance plans Don’t meet every single requirement? Research shows that women and underrepresented groups often hesitate to apply unless they meet all the criteria. At Atmosphere, we’re committed to building a diverse, inclusive team where creativity, innovation, and teamwork thrive. If you're excited about this role but your experience doesn’t perfectly align with every qualification, we still encourage you to apply—you might be the right fit for this or another role. Powered by JazzHR AeOit56SAv

Job Description Job Title: Remote Infrastructure and Support Engineer (RISE) Location: 4807 Spicewood Springs Rd, Austin, TX 78759 (Hybrid) Summary: The RISE serves as the senior technical lead at NCUA's remote sites, providing comprehensive Tier 3 support across all IT domains: workstation and endpoint support, unified communications, network access, and software/application services. This role acts as the local extension of the central IT team, ensuring operational continuity, rapid issue resolution, and proactive coordination with Tier 3 engineers and federal stakeholders. Responsibilities: • Serve as the on-site technical liaison for all IT operations, acting as the "eyes and ears" of the central team, • Perform advanced diagnostics and remediation for workstation, server, and endpoint issues, • Support Microsoft 365 applications (Outlook, Teams, SharePoint, Intune) and manage endpoint provisioning, • Provide VIP "white-glove" support and coordinate executive event technology needs., • Troubleshoot and maintain VoIP systems, Microsoft Teams Rooms, A/V equipment, and digital signage, • Resolve VPN, wireless, and remote connectivity issues; escalate firewall and routing problems to Tier 3, • Monitor local network performance and assist with datacenter appliance support under Tier 3 direction, • Develop and maintain ServiceNow workflows, dashboards, and incident records, • Support Azure DevOps pipelines, Power BI reporting, and remote automation tasks, • Ensure patching, compliance, and configuration baselines are maintained across systems, • Document technical issues, resolutions, and contribute to knowledge base articles, • Must be able to obtain and maintain a Public Trust security clearance issued by the customer. This agency handles and adjudicates the security clearance process NOTE: United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance, • Windows 11 administration and imaging, • Microsoft 365 suite (Outlook, Teams, SharePoint, Intune), • Active Directory & Entra ID, • VPN, wireless networking, remote access tools, • VoIP and A/V systems (Teams Phone, Teams Rooms), • ServiceNow ITSM platform, • Scripting (PowerShell, JavaScript), • Azure DevOps and CI/CD familiarity, • Microsoft Certified: Azure Administrator or Modern Desktop Administrator, • Microsoft Teams Voice Engineer Expert, • Cisco CCNA or CCNP, • ITIL v4 Foundation, • ServiceNow Administrator, • 5-7 years in enterprise IT support across multiple domains

Job DescriptionSenior Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are excited to announce we are expanding and looking to grow our team with a new System Administrator! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Employee Benefits: • Hybrid Work Options, Paid Time Off, and Paid Holidays, • Medical, Dental, Vision, and 401(k) with employer match contributions The role of System Administrator will enable a qualified candidate to manage several IT environments across several different business verticals. In managing these environments for clients, the System Administrator is to provide guidance to Centre Assist clients by being the subject matter expert of the IT environment. The objective is to assist in recommendations of upgrades, configuration changes and other best practice’s that the client has not implemented. The role will be an escalation point for the Centre Assist team with questions or technical issues for clients and recommend opportunities to the Account Executive. Essential Duties & Responsibilities: • Must possess both the Technical and Managerial skills to act as a liaison between Centre and customer Executives. Extensive experience supporting and working with Executive level personnel., • Solve client’s issues by leveraging Problem Management and resolution of issues in a timely manner, • Prioritize tasks and meet deadlines, • Excellent troubleshooting and written/verbal communication skills to communicate progress and status of activities to customer Executives., • Must be a team player with outstanding customer service skills, • The ability to communicate and explain technology to non-technical individuals, • Regular meeting cadence with client’s Executive liaison to discuss the IT environment, • Learn and understand the client’s business (Regulations and how the client wants to operate), • Bachelor’s Degree preferred, • 5+ years of hands-on IT experience, • Must possess excellent knowledge and experience using Microsoft Word, Microsoft Office, Excel, and Access, • Windows 7/8/10, • Windows Server 2008R2/2012R2/2016/2019, • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.), • Microsoft Active Directory including Azure AD (Architect, Implementations, Migrations), • Microsoft Exchange 2007/2010/2013 and Office 365 Email (Architect, Implementations, Migrations), • Microsoft Hyper-V, • Citrix Technologies (Architect, Implementations, Migrations), • XenServer, • XenApp, • XenDesktop, • Web Interface, • Secure/Access Gateway, • NetScaler & WANScaler, • VMware Server Virtualization Technologies (Architect, Implementations, Migrations), • Citrix Application/Desktop Virtualization Technologies (Architect, Implementations, Migrations), • Backup / DR strategies (Architect, Implementation and Administration), • Systems Upgrades including security patch management, • Monitoring of system utilization and application performance, • Understanding of network infrastructures and troubleshooting various networking protocols including but not limited to TCP/IP, DNS, DHCP, etc., • Experience with various network hardware systems such as but not limited to Cisco Switches, Dell Switches, Cisco ASA, HP ProCurve, Sonicwall, Fortigate, Palo Alto, Juniper, Cisco Meraki, Checkpoint, etc. a plus., • Experience with various Enterprise level server hardware such as but not limited to Dell PowerEdge servers, etc., • Experience with Enterprise Storage solutions Powered by JazzHR 0v9yU8Jrmc

Job Description POSITION SUMMARY We are seeking a strategic Senior Salesforce Product Manager to drive the product vision, roadmap, and execution of our Salesforce platform initiatives while championing user-centric design and data-driven decision making. This role combines deep product management expertise with Salesforce platform knowledge, business analysis, and stakeholder management responsibilities. The ideal candidate will serve as both a product strategist and execution leader, ensuring our Salesforce solutions deliver maximum business value while driving user adoption and satisfaction across the organization. PRIMARY RESPONSIBILITIES Product Strategy & Roadmap Management (35%) • Define and own the comprehensive Salesforce product vision, strategy, and multi-year roadmap aligned with business objectives, • Conduct market research, competitive analysis, and user needs assessment to identify product opportunities and innovation areas, • Collaborate with executive leadership to translate business strategy into actionable product initiatives and feature requirements, • Prioritize product backlog and feature development based on business value, user impact, technical feasibility, and ROI analysis, • Establish product success metrics, KPIs, and measurement frameworks to track product performance and user satisfaction, • Drive product discovery sessions and ideation workshops with cross-functional teams and stakeholders, • Manage product portfolio decisions including feature sunset, platform consolidation, and technology investment priorities Requirements Management & Business Analysis (25%) • Lead comprehensive requirements gathering sessions with business stakeholders, subject matter experts, and end users, • Translate complex business needs into detailed functional requirements, user stories, and acceptance criteria, • Conduct thorough business process analysis and workflow optimization to maximize Salesforce platform value, • Partner with solution architects to ensure technical feasibility and optimal implementation approaches for product features, • Create and maintain detailed product specifications, wireframes, and process flow documentation, • Facilitate requirements validation sessions and user acceptance testing coordination, • Manage scope changes, requirements traceability, and impact analysis throughout product development lifecycle Stakeholder Management & Communication (20%) • Serve as primary product liaison between business units, technical teams, and executive leadership, • Conduct regular stakeholder updates, product demos, and executive presentations on product progress and outcomes, • Manage stakeholder expectations through transparent communication of timelines, dependencies, and delivery commitments, • Facilitate cross-functional collaboration between development, QA, operations, and business teams, • Lead product steering committee meetings and strategic planning sessions, • Build strong relationships with key business champions and power users to drive product advocacy, • Coordinate with external vendors and third-party solution providers for integrated product offerings User Experience & Adoption (10%) • Champion user-centric design principles and advocate for optimal user experience across all product touchpoints, • Conduct user research, usability testing, and feedback collection to inform product design and enhancement decisions, • Partner with UX/UI teams to create intuitive, efficient, and engaging user interfaces within Salesforce platform constraints, • Design and implement user adoption strategies including training programs, change management, and support documentation, • Monitor user engagement metrics, adoption rates, and satisfaction scores to identify improvement opportunities, • Lead user feedback collection initiatives and product advisory board sessions, • Develop user personas and journey mapping to guide product development priorities Product Delivery & Performance (10%) • Work closely with development teams using agile methodologies to ensure timely and quality product delivery, • Monitor product development progress, identify risks, and implement mitigation strategies to meet delivery commitments, • Coordinate product launches including rollout planning, communication strategies, and success measurement, • Analyze product performance data, user behavior analytics, and business impact metrics to inform future product decisions, • Manage product backlog grooming, sprint planning participation, and continuous improvement initiatives, • Oversee quality assurance processes and user acceptance testing for product releases, • Drive post-launch product optimization and iterative enhancement based on performance data and user feedback QUALIFICATIONS Required • Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field, • 8+ years of product management experience with at least 4 years focused on Salesforce or CRM platforms, • Strong background in Service Cloud, Sales Cloud, or other core Salesforce product areas, • Proven experience in requirements gathering, business analysis, and stakeholder management, • Experience with agile product development methodologies and cross-functional team collaboration, • Excellent analytical skills with experience in data-driven product decision making, • Outstanding communication and presentation skills for executive and technical audiences, • Experience with product analytics tools and performance measurement frameworks Preferred • Master's degree in Business Administration (MBA) or related advanced degree, • Salesforce certifications including Platform App Builder, Administrator, or Product Specific Consultant certifications, • Product Management certification (CPM, AIPMM) or equivalent professional credential, • Previous experience in consulting, client-facing, or customer success roles, • Background in user experience design, market research, or business intelligence, • Experience with Salesforce ecosystem tools including AppExchange, Lightning Platform, and integration technologies, • Knowledge of emerging technologies and their application to Salesforce platform evolution KNOWLEDGE, SKILLS, AND ABILITIES Product Management Expertise • Deep understanding of product management principles including product discovery, validation, and go-to-market strategies, • Strong analytical and problem-solving skills with ability to synthesize complex business requirements into actionable product features, • Experience with product roadmapping, prioritization frameworks (RICE, Value vs. Effort), and backlog management, • Knowledge of user-centered design principles, usability best practices, and customer journey optimization, • Ability to balance competing priorities and make data-driven decisions in fast-paced, resource-constrained environments, • Understanding of product lifecycle management from concept through retirement Salesforce Platform Knowledge • Comprehensive understanding of Salesforce platform capabilities including declarative development, custom objects, and workflow automation, • Knowledge of Salesforce integration patterns, APIs, and third-party application ecosystem, • Understanding of Salesforce data model, security framework, and scalability considerations, • Familiarity with Salesforce release cycles, feature development process, and platform roadmap, • Experience with Salesforce reporting, dashboards, and analytics for product performance measurement, • Knowledge of Salesforce best practices for user adoption, change management, and organizational transformation Business Analysis and Communication • Excellent requirements elicitation skills including stakeholder interviews, workshops, and process analysis, • Strong documentation skills for creating user stories, acceptance criteria, and functional specifications, • Ability to translate technical concepts for business audiences and business needs for technical teams, • Experience in process improvement, workflow optimization, and business case development, • Skills in data analysis, reporting, and visualization for product performance measurement, • Proven ability to influence without authority and drive consensus among diverse stakeholders Leadership and Strategic Thinking • Strategic thinking skills with ability to balance long-term product vision with immediate tactical needs, • Experience leading cross-functional teams and managing complex stakeholder relationships, • Strong leadership presence with ability to drive product decisions and resolve competing priorities, • Innovation mindset with focus on emerging trends, competitive landscape, and market opportunities, • Ability to work effectively in matrix organizations and collaborate across multiple business units Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: • BBB announcement on job scams, • FBI Cyber Crime resource page

Job Description About Esper Esper was founded in 2018 with a mission to empower dynamic and responsive policymaking in government. We align existing data, stakeholders, and public policy goals to streamline the policymaking process at all levels of government. We imagine a world where policymaking is driven by data and insights from all stakeholders, transforming traditional bureaucracy into a dynamic and flexible system that encourages innovation and collaboration. As a fast-growing GovTech company, Esper is at the intersection of two powerful forces: the modernization of government operations and the transformative potential of data-driven decision-making. Our customer base is expanding rapidly, and we are building the team that will define how public policy is shaped for decades to come. Job Summary The Senior Customer Solutions Manager will drive value for Esper’s customers by leading complex, high-impact implementations and managing a portfolio of 8-12 current customers through launch, adoption, and ongoing optimization. You’ll blend deep Professional Services execution with consultative customer success, helping agencies deploy Esper effectively, realize measurable value, mitigate risk early, and expand their use of the platform over time. This is a senior hybrid Professional Services role with a player-coach mandate. In addition to leading implementations, you will own post-launch customer outcomes across adoption, usage, and account health; shape Esper’s deployment and success methodology; improve playbooks and collateral; mentor newer team members; and partner closely with Engineering, Sales, Product, Customer Success, and Leadership to raise the bar on delivery, retention, and expansion. ResponsibilitiesStrategic Implementation & Portfolio Ownership · Lead complex customer implementations from discovery through launch, including business process mapping, requirements gathering, solution design, configuration guidance, testing, administrator enablement, and go-live support · Manage a portfolio of 8-12 current customers, serving as a senior post-sales partner across onboarding, optimization, and long-term account success · Own scope, timeline, milestones, risks, dependencies, success plans, and customer communication across both implementation work and ongoing portfolio management · Translate customer goals, workflows, and operational constraints into a practical deployment and growth plan that aligns platform capabilities with customer needs · Proactively identify project risks, blockers, adoption challenges, and stakeholder changes, and drive mitigation plans before customer outcomes are affected Adoption, Risk & Value Realization · Monitor customer health, product usage, stakeholder engagement, and adoption trends to identify risk, prioritize interventions, and keep accounts moving forward · Drive launch readiness, administrator enablement, adoption planning, and post-launch best-practice guidance to increase usage and long-term customer value · Facilitate regular check-ins, business reviews, and success planning conversations that align customer goals to measurable outcomes and next steps · Help customers distinguish between standard support needs, expanded scope, and strategic opportunities that should be handled through change control, new services, or phased expansion · Identify upsell and cross-sell potential based on customer goals, maturity, and product fit, and partner with Customer Success and Sales on expansion strategy Consultative Delivery & Customer Advisory · Act as a trusted advisor to customer leaders, administrators, and working teams throughout implementation and ongoing account management · Facilitate discovery and workflow-mapping sessions to uncover business requirements, process gaps, decision points, adoption barriers, and technical constraints · Recommend scalable solutions that balance customer goals, technical feasibility, implementation effort, and long-term maintainability · Guide customers through configuration decisions, user acceptance testing, change management, launch readiness, and phased rollout strategies · Bring a strong point of view to customer conversations by challenging assumptions when needed and steering teams toward practical, high-impact outcomes Operational Excellence & Cross-Functional Partnership · Contribute to the evolution of Esper’s implementation and customer success methodology, delivery standards, templates, and best practices · Create and maintain reusable collateral including playbooks, test plans, training materials, discovery guides, launch checklists, success plans, and knowledge base content · Partner with Product, Engineering, Sales, Customer Success, and Leadership to communicate status, resolve blockers, and turn customer feedback into product and services improvements · Support pre-sales, renewal, or strategic account conversations where implementation expertise and customer context are needed to validate approach and level-set scope · Mentor and support less experienced team members by sharing best practices, reviewing approach, and helping raise the bar across the broader post-sales organization Requirements · 7+ years of experience in SaaS/Software Implementation, Professional Services, Solutions Consulting, Technical Account Management, or Customer Success · 5+ years leading customer-facing software implementations and/or managing strategic customer relationships through onboarding, adoption, and growth · Proven success managing complex deployments and a portfolio of customers with strong ownership of scope, schedule, risks, stakeholder communication, and business outcomes · Strong consultative skills with the ability to map customer processes, challenge assumptions when needed, and recommend scalable solutions that drive adoption · Experience identifying customer health signals, usage gaps, adoption risks, and expansion opportunities, and turning them into actionable plans · Experience operating as a senior individual contributor who can execute independently while improving how the broader team delivers and supports customers · Excellent written and verbal communication skills, including workshop facilitation, executive-level communication, and structured customer follow-up · Strong documentation skills and experience creating repeatable implementation assets, training materials, success plans, or process guides · Proficiency with common business tools (e.g., Office/Excel, GSuite, Jira, Salesforce, Gainsight, or PSA platforms) · Strong Excel skills, including the ability to use formulas, pivot tables, v-lookups, and error-checking to manage and format data · Track record of working in a fast-paced environment while balancing customer needs, internal procedures, cross-functional collaboration, and process improvement; ability to travel domestically (up to 30%) depending on business need Preferred Experience · GovTech experience or knowledge of government operational concepts, regulatory frameworks, and policymaking processes · Experience implementing configurable workflow-based SaaS platforms in a Professional Services, Solutions Architecture, or post-sales environment · Experience managing a book of business or portfolio of customers with responsibility for adoption planning, success reviews, risk mitigation, or renewal support · Experience handling scope control, change orders, statement-of-work alignment, and services packaging during customer implementations · Familiarity with ETL tools, report creation, data migration, structured content onboarding, or product usage reporting · PMP, Scrum Master, Prince2, CAPM, or similar project management certification · A genuine interest in public policy and how technology can transform how government operates Core Competencies · Consultative Leadership: Leads customers with confidence, credibility, and sound judgment while balancing customer goals with scalable delivery practices · Technical Delivery Excellence: Drives high-quality implementations with strong control of scope, milestones, risks, and launch readiness · Portfolio Management: Successfully balances implementation work and ongoing ownership of 8-12 customers with clear prioritization and follow-through · Adoption & Value Realization: Increases usage, strengthens customer outcomes, and builds momentum through enablement, success planning, and measurable progress · Risk Management Judgment: Identifies customer, project, and adoption risks early and drives mitigation before outcomes, renewals, or expansion are affected · Cross-Functional Influence: Works effectively across Product, Engineering, Sales, Customer Success, and Leadership to deliver seamless customer experiences · Player-Coach Mindset: Delivers individually while mentoring others and raising the execution bar across the broader post-sales team Perks and Benefits · Being a part of an innovative and collaborative team that will both support and challenge you · Significant opportunity for growth and ownership · Ability to shape Esper for the long-term · Paid holidays & unlimited PTO · Medical, dental, and vision insurance · Generous parental & sick leave · 401(k) retirement plan with employer match · Short/Long term disability & life insurance · Flexible spending account (FSA) · Work anniversary equity grants · Quarterly bonuses · Monthly stipend to offset remote work expenses · Office equipment allowance · Paid Time Off to participate in volunteer/community events We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Reports To: Firm President and Executive Committee Supervises: Finance, Human Resources, Information Technology, Marketing & Business Development, Facilities & Operations FLSA Status: Exempt Location: The Firm is headquartered in Waco, Texas, which is its financial and accounting hub, however the Firm is willing to make reasonable accommodations for the right candidate who wishes to work out of any of the Firm’s five offices (Austin, Fort Worth, Houston, San Antonio or Waco) Job Type: Full-Time ABOUT THE FIRM Founded in 1917, Naman Howell Smith & Lee, PLLC is one of Texas’s most established full-service law firms. With more than 100 attorneys across five offices, including Austin, Fort Worth, Houston, San Antonio, and Waco, the Firm provides comprehensive legal services to clients throughout the state and beyond. For over a century, Naman Howell has built its reputation on deep client relationships, practical legal counsel, and an unwavering commitment to the communities it serves. POSITION SUMMARY The Chief Operating Officer serves as the senior administrative leader of the Firm, responsible for directing and coordinating all non-legal operations to ensure the Firm’s business objectives are achieved efficiently and strategically either directly or through the Firm’s management team. Working in close partnership with the President and Executive Committee, the COO provides leadership across finance, human resources, information technology, marketing, facilities, and operations. This is a hands-on, enterprise-wide leadership role designed for a strategic operator who can translate the Firm’s vision into disciplined execution. The COO will build and maintain the operational infrastructure necessary to support a growing, multi-office organization by enhancing profitability, strengthening internal culture, and ensuring the Firm’s administrative platform enables attorneys to focus on serving clients at the highest level. All non-attorney administrative departments and personnel ultimately report to the Chief Operating Officer. KEY RESPONSIBILITIES Strategic Leadership & Firm Administration • Serve as a trusted partner to the President and Executive Committee in shaping firm strategy, growth priorities, and organizational direction., • Translate strategic goals into actionable operational plans with clear metrics, accountability, and reporting rhythms across all departments., • Lead and support firm governance initiatives, partnership communications, and leadership alignment., • Champion change management and internal communications, introducing structure and systems upgrades while respecting the Firm’s culture and history., • Represent operations in partner meetings and firm-wide forums; serve as a bridge between administrative functions and the partnership., • Cultivate a culture of transparency, accountability, collaboration, and professional excellence across all offices., • Operate as an integrator across leadership, driving execution through trust, influence, and sound judgment rather than formal authority alone. Financial Management & Performance Optimization • Direct all financial operations, including budgeting, forecasting, cash flow management, billing, collections, and financial reporting., • Develop and monitor key performance indicators for profitability, utilization, realization, and overhead efficiency., • Utilize financial dashboards and KPI reporting to give leadership visibility into firm performance and support data-driven decision-making., • Collaborate with firm leadership on pricing strategies, client profitability analysis, and resource allocation., • Support partner compensation modeling, distributions, and capital planning., • Ensure compliance with applicable tax, audit, and regulatory requirements. Human Resources, Talent & Culture • Manage the Firm’s in-house HR team and oversee firm-wide HR strategy, including recruitment, retention, career pathways, performance management, total rewards, and professional development for all non-attorney personnel., • Assist the Executive Committee in associate attorney compensation, bonus evaluation, and professional development initiatives., • Work with HR to help design and maintain scalable HR policies, employee handbooks, and compliance frameworks., • Provide direction on employee engagement, retention, and wellness programs that reinforce the Firm’s values and support a high-performance culture., • Work in tandem with HR to help manage compensation benchmarking, benefits strategy, and total rewards programs., • Serve as a cultural steward and a trusted resource for conflict resolution and employee counseling when needed. Technology & Innovation • Manage the Firm’s in-house IT team and outsourced IT vendor to oversee the Firm’s information technology function, including infrastructure, cybersecurity, practice management systems, and help desk operations., • Ensure secure, modern, and scalable technology that supports attorney productivity and cross-office collaboration., • Evaluate and implement legal technology platforms and tools, including document management, time and billing, AI-assisted solutions, and workflow automation that are aligned with the Firm’s strategic goals., • Lead disaster recovery planning, business continuity protocols, and data governance., • Manage technology vendor relationships, maintenance contracts, and system performance., • Monitor emerging technologies and recommend cost-effective adoption strategies that enhance client service and operational efficiency. Marketing, Business Development & Client Experience • Manage the Firm’s in-house marketing team and oversee administrative support for marketing and business development activities, including the Firm’s website, digital presence, branding, and thought leadership., • Coordinate with attorneys on client development initiatives, event sponsorships, and pitch materials., • Support external communications, client feedback programs, and cross-selling opportunities., • Ensure consistent brand messaging and quality across all offices and platforms., • Align marketing efforts with practice group growth goals and geographic priorities., • Foster attorney engagement in marketing, networking, and community involvement activities. Facilities, Operations & Risk Management • Oversee real estate, facilities, and office services across all five locations, ensuring high service levels and cost-effective management., • Lead office space planning, lease administration, and renovation or expansion projects as needed., • Manage vendor relationships, purchasing, and office services including equipment, supplies, and mail operations., • Drive process improvement initiatives across administrative workflows, records management, and matter intake., • Manage the Firm’s insurance programs, including professional liability, business interruption, and cyber liability coverage., • Ensure operational compliance with professional, regulatory, and cybersecurity requirements., • Maintain and update internal policies, procedures, and business continuity plans. QUALIFICATIONS & EXPERIENCE Required • Significant senior operational leadership experience in a law firm or professional services environment, with direct oversight of multiple administrative functions., • Demonstrated expertise in financial management, HR strategy, technology operations, and organizational development., • Proven track record of building infrastructure, policies, and scalable processes in a growing organization with quantifiable impact., • Bachelor’s degree in business administration, management, finance, or a related field; or equivalent professional experience., • Exceptional written and verbal communication skills. Preferred • Experience in a multi-office law firm environment with 75 or more attorneys., • Familiarity with law firm economics, including partner compensation structures, realization metrics, and practice group management., • MBA, JD, CPA, CLM (Certified Legal Manager), or other relevant professional certification., • Experience with legal technology platforms such as document management systems, time and billing software, and AI-assisted tools., • Prior role as COO, Executive Director, Firm Administrator, or equivalent in a legal or professional services partnership. LEADERSHIP TRAITS & CULTURAL FIT The ideal candidate is a grounded, credible leader who operates with humility, high emotional intelligence, and a service-oriented mindset. The Firm values the following attributes: • Hands-On & Strategic — Willing to roll up sleeves and build systems from the ground up while keeping the big picture in focus., • Collaborative & Trustworthy — Builds genuine trust with attorneys, staff, and leadership across all offices., • Action-Oriented — Not just a strategist; a doer who drives initiatives across the finish line with a sense of urgency., • Emotionally Intelligent — Adept at navigating partnership dynamics, sensitive to how people prefer to receive information, and skilled at bringing diverse stakeholders into alignment., • Data-Driven — Uses metrics and insights to inform decisions, drive accountability, and demonstrate results., • Resilient & Adaptable — Thrives in ambiguity and can pivot quickly as circumstances and priorities evolve., • Responsive & Communicative — Acknowledges inquiries promptly, keeps stakeholders informed, and maintains a cadence of proactive communication., • Committed to Excellence — Delivers high-quality, accurate work product ahead of deadlines and sets the standard for the administrative team. COMPENSATION & BENEFITS Naman Howell offers a competitive compensation package, including base salary, annual bonus, and comprehensive benefits. The Firm compensates its leadership at a professional level commensurate with experience and market standards, and provides benefits including health insurance, retirement plan, membership in professional organizations, and continuing education opportunities. EQUAL OPPORTUNITY EMPLOYER Naman Howell Smith & Lee, PLLC is an equal opportunity employer. The Firm is committed to fostering a diverse and inclusive workplace and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of an NHSL employee. Other responsibilities may change or be assigned at any time with or without notice.

Job DescriptionDirector Of eDiscovery Employment Type: Full Time, Executive LevelDepartment: eDiscovery and Litigation Contact Government Services is seeking an experienced and motivated Director of eDiscovery for one of our large government projects. This is an exciting opportunity to lead an electronic discovery team within the Government. This position is responsible for supporting the Government’s professionals in all aspects of litigation support and e-discovery processes, including providing project management, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with third-party vendors. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions- Processing and publishing of electronically stored information for cases.- Assists in the preparation of documents and exhibits for trial.- Receives and logs incoming media; maintains chain of custody and other tracking documentation for media and data, both received and produced.- Contributes to internal process development, preparing workflows and other documentation.- Ability to work overtime hours, including on nights and/or weekends, on a per-project/case basis.- Problem-solving skills.- Work directly with the General Counsel, Attorneys, Law Clerks, and Legal Assistants as part of the matter team.- Assist with troubleshooting of technical issues within the eDiscovery platform.- Maintain a working knowledge of the discovery industries' best practices and new regulations through training, certification completion and networking.- Meet with and build relationships with eDiscovery vendors and maintain relationships with current vendors.- Desire to be self-motivated and eager to shape the future of the department.- Ability to learn new eDiscovery review platforms quickly. Qualifications:- An understanding of the litigation lifecycle and electronic discovery/document review processes, procedures and practices is required.- 7+ years of experience in a litigation support, electronic discovery and/or technology support environment, preferably within the Government, but a law firm or top eDiscovery vendor is also acceptable.- Experience performing Administrator and Case Manager functions in Relativity.- Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training.- Experience with Relativity, Nuix, Concordance, IPRO and other applicable eDiscovery software platforms.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have:- The Relativity Certified Administrator Certification. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Director Of eDiscovery Employment Type: Full Time, Executive LevelDepartment: eDiscovery and Litigation Contact Government Services is seeking an experienced and motivated Senior Director of eDiscovery for one of our large government projects. This is an exciting opportunity to lead an electronic discovery team within the Government. This position is responsible for supporting the Government’s professionals in all aspects of litigation support and e-discovery processes, including providing project management, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with third-party vendors. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions- Processing and publishing of electronically stored information for cases.- Assists in the preparation of documents and exhibits for trial.- Receives and logs incoming media; maintains chain of custody and other tracking documentation for media and data, both received and produced.- Contributes to internal process development, preparing workflows and other documentation.- Ability to work overtime hours, including on nights and/or weekends, on a per-project/case basis.- Problem-solving skills.- Work directly with the General Counsel, Attorneys, Law Clerks, and Legal Assistants as part of the matter team.- Assist with troubleshooting of technical issues within the eDiscovery platform.- Maintain a working knowledge of the discovery industries' best practices and new regulations through training, certification completion and networking.- Meet with and build relationships with eDiscovery vendors and maintain relationships with current vendors.- Desire to be self-motivated and eager to shape the future of the department.- Ability to learn new eDiscovery review platforms quickly. Qualifications:- An understanding of the litigation lifecycle and electronic discovery/document review processes, procedures and practices is required.- 7+ years of experience in a litigation support, electronic discovery and/or technology support environment, preferably within the Government, but a law firm or top eDiscovery vendor is also acceptable.- Experience performing Administrator and Case Manager functions in Relativity.- Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training.- Experience with Relativity, Nuix, Concordance, IPRO and other applicable eDiscovery software platforms.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have:- The Relativity Certified Administrator Certification. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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Job Description Job Notice Date Posted: March 16, 2026 Position: Vice President of Human Capital and Leadership Development Job # 10-26 DEADLINE FOR APPLICATIONS: Open Until Filled Established in 1937, HACA is an independent public entity separate from the City of Austin government, recognized nationally as a "High Performing" agency by HUD for over 15 consecutive years. • Mission: To cultivate sustainable, affordable housing communities and partnerships that inspire self-reliance, growth, and optimism., • Impact: HACA currently provides housing for more than 19,000 Austinites. HACA has more than 5,400 Housing Choice Vouchers (HCV) and 18 Public Housing/PBRA properties totaling 1,839 apartments throughout the city of Austin., • HACA Subsidiaries: Austin Affordable Housing Corporation (AAHC) is a nonprofit subsidiary of the Housing Authority of the City of Austin (HACA) created in 2003 to ensure and preserve quality, affordable housing opportunities for low- to moderate-income families in Austin as well as provide financial literacy and homeownership opportunities, which owns more than 240,000 square feet of commercial space, several multi-family properties and develops affordable housing options for low-income residents; Southwest Housing Compliance Corporation, which serves as a Project Based Section 8 Contract Administrator in Texas (65,000 units) and Arkansas (15,000 units) for the U.S. Department of Housing and Urban Development., • Culture: Named one of the "Best Places to Work" by the Austin Business Journal, HACA emphasizes employee engagement, professional development, and meaningful community impact. HACA employs over 250 employees. The Housing Authority of the City of Austin (HACA) is looking for a Vice President of Human Capital and Leadership Development for our Agency. Reporting directly to the President/CEO, the Vice President of Human Capital and Leadership Development is a key executive leader responsible for the strategic direction of HACA's people operations. You will shape the organization's culture of excellence, overseeing talent acquisition, leadership development, employee engagement, and HR technology optimization to ensure alignment with HACA's mission of cultivating sustainable affordable housing communities. What you will do in this position: Key Responsibilities Strategic Leadership & Organizational Development • Execute a comprehensive human capital strategy aligned with HACA's five-year strategic plan., • Oversee innovative recruitment and onboarding strategies managed by the Recruitment Manager to attract top-tier talent., • Supervise the Human Resources Manager in areas of employee relations, compensation, benefits, and strict compliance with federal, state, and local employment laws., • Lead the integration and optimization of UKG software across all HR functions, including payroll, timekeeping, and analytics., • Design systems that promote accountability, recognition, and continuous growth., • Education: Bachelor's degree in HR, Business Administration, or related field (master's preferred)., • Experience: Minimum 7 years in progressive HR leadership, with 5+ years in a senior executive role., • Certification: SHRM-SCP or SPHR certification., • Technical Skills: Success in implementing/utilizing UKG or similar HRIS; working knowledge of Microsoft 360 and AI tools., • Retirement: Defined Benefit Plan with vesting after 5 years of continuous service., • Health – UnitedHealthcare Navigate Plan. Employee only coverage is paid by the Housing Authority; dependent coverage is available at a subsidized rate., • Dental – Employee only coverage. Dependent coverage is available at a subsidized rate., • Annual Leave- Full-time employees accrue annual leave monthly based on a specified rate of the employees' years of continuous service. Employees accrue at a rate of 3.42 hours per pay period (12 days per year); Payment of unused personal leave upon resignation or retirement is limited to 240 hours., • Sick Leave – Accrue 1 day per month: unlimited accrual. APPLICATIONS FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: However, we will accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. If you are interested in this exceptional opportunity, please submit a detailed resume to Kimberly Henry at No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site. The HACA is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Job Description Come join our team at Three Oaks Hospice and our sister companies—Agape Hospice Care, Sage Hospice, Primary and Palliative Care, Elevation Hospice of Colorado, Elevation Hospice, and Primary and Palliative Care of Utah. We are growing and looking for compassionate professionals who want to make a meaningful impact while building a rewarding career in hospice and palliative care. Together, we share a unified mission to deliver best-in-class care to patients and families. While each organization maintains its own identity and local culture, we operate as one connected network—using shared systems and support to create a smooth, consistent, and candidate-friendly hiring experience. Why Work for Us: We are committed to being an employer of choice, offering a supportive culture centered on patient care, clinical excellence, and employee success. If you’re looking for purpose, stability, and growth—this is the place to be. Join our team! Position Summary: The Director of Clinical Operations (DCO) provides strategic leadership, operational oversight, and clinical guidance to ensure the delivery of high-quality hospice care across the agency. This role holds accountability for aligning patient-centered care with regulatory compliance, operational efficiency, financial performance, and staff development. The DCO is responsible for overseeing clinical and non-clinical teams, optimizing staffing models, ensuring survey readiness, and driving operational excellence across assigned teams. Partnering closely with the Senior Director of Clinical Operations (SDCO) (f applicable), Executive Director (ED), Hospice Medical Director (HMD), Area Vice President of Operations (AVPO), and Regional Vice President of Operations (RVPO), the DCO ensures clinical operations consistently meet or exceed quality, compliance, and growth goals while fostering leadership development and a culture of accountability. Essential Duties: • Direct the overall clinical operations of the assigned team(s), ensuring standardization of processes, outcomes, and regulatory compliance, and ensuring all patients receive compassionate, timely, and high-quality care., • Supervise and support Registered Nurses (RN), Licensed Practical Nurses/Licensed Vocational Nurses (LPN/LVN), Certified Nursing Assistants (CNA), Social Workers (SW), Chaplains (CH), Team Managers (TM), and Interdisciplinary Group (IDG) members., • Ensure consistent implementation of clinical policies, procedures, and evidence-based practices across all teams., • Ensure timely hospice admissions by streamlining workflows and partnering with intake and clinical teams to provide rapid access to care, symptom management, and support at the point of need., • Partner with Medical Directors and attending physicians to ensure accurate documentation, timely certifications, and effective symptom management., • Lead and facilitate IDG meetings, ensuring timely updates, thorough eligibility review, and seamless care coordination., • Lead or participate in Quality Assurance Performance Improvement (QAPI) programs and Performance Improvement Projects (PIPs)., • Audit clinical documentation for accuracy, completeness, and compliance, addressing deficiencies promptly in collaboration with Compliance., • Promote effective collaboration among physicians, nurses, social workers, facility partners, and internal departments to ensure coordinated, patient-centered care., • Ensure appropriate, timely, and safe transitions of care (e.g., level-of-care changes, discharges, transfers)., • Maintain continuous compliance with Medicare Conditions of Participation, state regulations, and accreditation standards., • Oversee preparation for regulatory and accreditation surveys to ensure ongoing readiness., • Monitor compliance with face-to-face (F2F) visits, hospice eligibility documentation, and timely physician certifications., • Track and act on key quality indicators, including CAHPS scores, audit scores, ALOS, HOPE compliance, and clinical record reviews., • Lead root cause analyses of clinical deficiencies, survey citations, and patient/family complaints; implement corrective action plans., • Drive performance improvement initiatives focused on patient/family satisfaction, clinical quality outcomes, and regulatory adherence., • Partner with the ED, SDCO (if applicable), AVPO, and regional leadership to manage budgets, resource allocation, and productivity standards., • Develop and manage staffing models in adherence to company best practices that balance patient care needs, efficiency, and financial goals., • Monitor and act on weekly/monthly KPIs, including:, • ADC & Growth Metrics: census trends, referral conversions, • Utilization Metrics: ALOS, GIP % of days, Continuous Care % of days, HVLDL, NTUCs, • Staffing & Productivity Metrics: caseload ratios, visit productivity, cost per patient day, labor ratios, • Quality Metrics: CAHPS, survey/audit scores, HOPE compliance, • Monitor and control labor spend, overtime, and contract labor usage while maintaining company-established staffing ratios and productivity expectations., • Implement corrective action plans when KPIs fall below target., • Mentor and develop the assigned team(s) to ensure high performance, strong retention, and succession planning., • Identify and prepare high-potential team members for future leadership pathways., • Ensure structured onboarding, ongoing education, and competency validation for all clinical hires within assigned team(s)., • Promote a culture of accountability, collaboration, and professional growth across the team., • Conduct regular meetings with direct reports and oversee performance management and staff engagement., • Serve as a key liaison between clinical operations, medical leadership, business development, and administrative functions., • Foster effective communication across teams to ensure seamless patient care and care coordination., • Serve as acting Administrator or Executive Director as needed., • Participate in community relations activities to strengthen organizational presence and referrals., • Demonstrate urgency and ownership in addressing patient/family concerns, ensuring timely service recovery., • Participate in on-call rotation and serve as Administrator On-Call when assigned., • Respond promptly to after-hours issues related to patient care or staffing., • Bachelor of Science in Nursing (BSN) required. Master’s degree in nursing, Healthcare Administration, or related field preferred., • Current and active Registered Nurse (RN) license., • Minimum of 2 years of clinical management or supervisory experience in hospice or home health., • Strong knowledge of hospice philosophy, end-of-life care, and pain/symptom management principles., • Demonstrated experience in working effectively within an IDG., • Proficient in Electronic Medical Records (EMR) systems. Homecare Homebase strongly preferred., • Thorough understanding of Medicare, Medicaid, and accrediting body standards (ACHC, CHAP, or Joint Commission)., • Knowledge QAPI programs, compliance audits, and performance improvement initiatives., • Ability to lead, coach, and develop clinical teams, fostering accountability and engagement., • Strong operational skills, including budget management, cost-per-patient-day oversight, and resource allocation., • Ability to analyze operational and clinical data for continuous improvement., • Excellent oral and written communication skills, ability to interact effectively with patients, families, staff, and physicians., • Strong problem-solving and decision-making abilities in a fast-paced environment., • High level of professionalism, emotional intelligence, and customer service orientation.

Job DescriptionWho is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile. We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations. Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster. The impact you will have The Business Technology team is composed of passionate technologists who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance. This includes maintaining our internal applications and developing new applications that will help us support the growth of the business. This role is a critical component in our transition to a dynamic, modern financial infrastructure. You will be instrumental in architecting and maintaining the critical data flow between our Pigment (FP&A) platform and our ERP (NetSuite). You will also serve as the global IT system owner of Pigment, Aptitude, ADP, Carta ensuring end-to-end data accuracy, process integrity, and alignment with Sonar’s business objectives. This role is instrumental in enabling dynamic rolling forecasts, strategic headcount planning, and real-time, data-driven decision-making for executive leadership. Your contributions will directly enhance business agility, reduce forecasting cycle times, and significantly improve forecast accuracy. You will be responsible for ensuring robust data governance and compliance across the integrated ecosystem, empowering our Finance, People, and Business Operations teams to make confident, insight-driven decisions. Additionally, you will play a key role in shaping the financial systems roadmap, identifying opportunities to optimize automation, streamline processes, and adopt new capabilities that scale with Sonars growth.On a daily basis, you will • Serving as the primary technical owner and solution architect for the Pigment platform, managing its configuration, security, governance, and overall performance., • Designing, implementing, and maintaining advanced FP&A models within Pigment, including driver-based revenue/OpEx models, 18-month rolling forecasts, and complex multi-currency scenario analysis., • Developing and configuring Pigment applications for Headcount Planning, OpEx Budgeting, and Corporate FP&A (P&L, Cash Flow), ensuring alignment between financial and workforce plans., • Creating and optimizing workflows, automation, and governance controls (e.g., version control, budget lock capabilities, multi-level approvals) within Pigment to facilitate collaborative planning., • Building high-impact, self-service dashboards and management reports within Pigment to enable real-time variance analysis (Actuals vs. Forecast/Budget) for business leaders., • Architecting and implementing robust, automated data feeds to ensure the timely and accurate synchronization of GL Actuals, Chart of Accounts, and FX Rates from NetSuite to Pigment using SuiteScript, RESTlet, and/or native API connectors., • Developing, implementing, and troubleshooting technical API integrations between Pigment and other critical source systems, including BambooHR (HRIS) and Lever (ATS), to power integrated workforce planning., • Designing, building, and maintaining custom NetSuite solutions and automations using SuiteScript (1.0 & 2.X), JavaScript, SuiteFlow, and SuiteTalk to support integration requirements, data quality, and compliance mandates., • Leading and executing data migrations, transformations, and data quality assurance tasks across the entire integrated ecosystem., • Collaborating with Security, Compliance, and Finance teams to ensure data integrity, access control, and adherence to internal audit standards across all integrations., • Supporting the day-to-day administration, configuration, and maintenance of our NetSuite instance, ensuring stability, security, and scalability as the system of record for financial actuals., • Supporting and maintaining core NetSuite functionality, demonstrating strong knowledge of modules such as ARM, FAM, EBP, Multi-book, Intercompany, and P2P workflows., • Leading and documenting change management processes for both NetSuite and Pigment, including implementation and impact assessments., • Evaluating and communicating ITGC (IT General Controls) gaps in coordination with internal controls and third-party assessments, ensuring compliance with Sarbanes-Oxley (SOX) requirements across all financial systems.The skills you will demonstrate, • Mandatory EPM/FP&A Expertise: 5+ years of direct, hands-on experience as an Administrator, Architect, or Model Builder for a modern Enterprise Performance Management (EPM) platform (Pigment, Anaplan, Adaptive Planning, or OneStream)., • NetSuite Expertise (Mandatory): 5+ years of administration and operational support for Oracle NetSuite, preferably in a multi-national environment. NetSuite Administrator Certificate is a plus., • Additional Expertise: Multiple years of administration and operational support for one or more of the following products: ADP (payroll and workforce data integrations), Aptitude, FloQast, Carta., • Expertise with NetSuite's development tools (SuiteScript 1.0/2.0, SuiteTalk, RESTlet APIs) for complex data extraction, transformation, and custom system integration., • Deep, practical understanding of API design and data governance principles for synchronizing ERP and EPM platforms., • Financial Modeling Acumen: Deep functional knowledge of FP&A principles, including driver-based budgeting, rolling forecasts, variance analysis, and the technical ability to translate complex financial logic into system models., • Compliance & Audit: Demonstrated experience in designing, implementing, and enforcing internal controls (ITGC) to meet Sarbanes-Oxley (SOX) audit requirements across integrated financial systems., • Experience integrating specific third-party tools mentioned in our ecosystem (BambooHR, ADP, Lever, Salesforce CPQ, Stripe, Aptitude) with either NetSuite or the EPM platform., • Experience working within a SaaS or product-led organization where financial systems are tightly coupled with operational and HR data flows., • Bachelor’s degree in Information Technology, Business Administration, or a related field., • Certifications such as NetSuite Administrator or Pigment Model Builder are a plus., • Exceptional analytical, strategic thinking, and problem-solving abilities, particularly in troubleshooting complex financial models and data integration issues., • Highly autonomous and pragmatic, comfortable in dealing with change and complexity inherent in a fast-growth environment., • Strong decision-making skills, with the ability to prioritize tasks and manage concurrent projects effectively., • Self-confident enough to challenge the status quo as well as to receive and give feedback to improve the team and yourself., • Excellent communication skills for both technical and non-technical audiences; fluent in English, written and verbal., • Preferring to work in a team, share information, and collaborate cross-functionally to deliver high-quality solutions., • Leadership: Taking the initiative and demonstrating your ability to lead a subject from beginning to end., • Valuing “done” over “perfect”, while continuously looking for ways to improve processes and deliver measurable impact.Benefits of Working with Sonar:, • Flexible comprehensive employee benefit package that is 90% paid by the company., • We encourage usage of our robust time-off allocations., • We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation., • Generous discretionary Company Growth Bonus, paid annually., • Fully paid parking in the heart of downtown Austin, Texas., • Global workforce with employees in 20+ countries representing 35+ unique nationalities.

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