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Job Title: Registered Nurse - Operating Room Department: Surgical Services - Operating Room Location: Rochester General Hospital Hours Per Week: Full-Time (40 hours per week) Schedule: Day/Evening/Night, On-Call Requirements SUMMARY: As a Registered Nurse (RN), you’re the engine and the heart of patient care at Rochester Regional Health. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion. Join a dynamic, high-performing surgical team at Rochester General Hospital, where you’ll play an essential role in delivering life-changing care. Our Operating Room supports a wide range of adult and pediatric procedures across specialties such as General Surgery, Robotics, Vascular, Orthopedics, Cardiothoracic, Plastic & Reconstructive Surgery, and more. Every day offers the opportunity to learn, grow, and contribute to an environment where teamwork, innovation, and excellence in patient care are at the forefront. As an OR Nurse, you will be a trusted advocate for patients throughout their surgical journey, ensuring safety, precision, and compassion at every step. You’ll collaborate with expert surgeons, anesthesia providers, and surgical technologists while working in a fast-paced, rewarding environment that values your skills and supports your professional development. CLINICAL LADDER LEVEL I-IV The RN level will be determined at the time of hire based on the candidate’s qualifications and ability to meet Clinical Ladder requirements. An established compensation add-on is applied to each RN level. Level expectations include: RN Level II: Minimum 6 months RN experience; AAS in Nursing; completion of Clinical Ladder requirements within 12 months, including 3 activities per pillar (Leadership, Quality, Organizational Contribution), 9 CEUs, and 6 flex items. RN Level III: Minimum 1 year RN experience; AAS in Nursing; demonstrated clinical and leadership skills; preceptor and/or charge experience; completion of 4 activities per pillar, 12 CEUs, and 15 flex items. RN Level IV: Minimum 1 year experience in the specialty hired into; BS in Nursing required; expanded leadership role (charge, preceptor, mentor); completion of Clinical Ladder requirements within 12 months, including 5 activities per pillar, 15 CEUs, and 20 flex items. RESPONSIBILITIES: · Provides high-quality, patient-centered, clinical care · Performs initial and ongoing assessment of the patient, utilizing appropriate data (i.e. physical, psychological, educational and risk-screen data appropriate for the chronological / developmental age of the patient). · Communicates and documents assessment of patient with the interdisciplinary team. Utilizes all available resources in order to meet the needs of the patient and family. · Develops and documents plan of care, treatment and services which is individualized and appropriate for the patient needs, strengths, limitations and goals. · Complies with organizational policies, procedures and protocols including policies governing safety, medication administration and documentation. · Revises plan of care based on ongoing evaluations and updates documentation appropriately. · Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States. Compliance · Completes a minimum of 5 nationally approved contact hours (CNE or CEU) per year. · Completes mandatory in-services and health screens in timely manner. · Maintains Basic Life Support (BLS) certification. REQUIRED QUALIFICATIONS: · Diploma or Associate’s Degree in Nursing · Registered Nurse license in New York State. · Basic Life Support (BLS) certification. PREFERRED QUALIFICATIONS: · Bachelor’s Degree in Nursing preferred. · At least 6 months RN experience preferred. EDUCATION: AS: Nursing (Required) LICENSES / CERTIFICATIONS: BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED) PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $39.75 - $52.99 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

ARMStaffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Rochester, New York. Job Description & Requirements • Specialty: Labor and Delivery, • Discipline: RN, • Start Date: 07/06/2026, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, flexible, • Employment Type: Travel OB Registered Nurse\n\n Assignment Duration\n This is a 13-week contract position. \n\nSchedule\n 12-hour shifts; 4 days per week; all rotating shift schedules. \n\nJob Description\n The OB Registered Nurse will provide direct care to antepartum, intrapartum, and postpartum (high, moderate, and low risk) patients in collaboration with an interdisciplinary team in labor and delivery. Candidates must demonstrate excellent communication skills and the ability to prioritize and problem-solve in a fast-paced environment, with a commitment to patient and family-centered care. In addition to the primary position in this unit, employees are oriented and trained across various competencies/modes of care and delivery within the OB service. Floating among units to meet variable needs of volume and acuity is an ongoing expectation. \n\nResponsibilities\n\n • Provide direct patient care for antepartum, intrapartum, and postpartum patients.\n, • Collaborate effectively with the interdisciplinary team in labor and delivery.\n, • Demonstrate strong communication skills and problem-solving abilities.\n, • Participate in orientation and training across various competencies and needs of the OB service.\n, • Float among units to address variable needs based on volume and acuity.\n\n\nRequired Experience / Certifications / Licensure\n\n, • RN License (New York only)\n, • Two years of experience in labor and delivery (OR and triage experience is highly desired).\n, • BLS certification (American Heart Association only).\n, • Neonatal Resuscitation certification required.\n\n\nWhy ARMStaffing?\n At ARMStaffing, we take care of our employees! We offer: \n\n • Health Benefits: Medical, Dental, Vision, Life, and more\n, • Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care\n, • Clinical Support: In-house clinical team available to assist and advocate\n, • 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution\n, • Recruiter Matching: Get paired with a recruiter based on your location and specialty\n, • Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more\n\n We're not the only ones who think ARMStaffing should be your first choice. Here’s why: \n\n • SIA’s Top-50 Fastest Growing Healthcare Staffing Firms – 2019\n, • SIA’s Largest Healthcare Staffing Agencies in the U.S. – 2023\n, • Top Workplace in the Lehigh Valley – 2022, 2023\n, • Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics\n, • We've earned The Joint Commission’s Gold Seal of Approval for healthcare staffing 15 years strong and counting!\n\n Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details! ARMStaffing Job ID #37029946. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:L&D,19:00:00-07:00:00 About ARMStaffing Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel. \n As a leader in medical staffing, we cover every segment of the healthcare market and take pride in our ability to exceed our clients' expectations. We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. \n We also make it a point to develop and maintain close relationships with staffing and office managers to ensure clear communication and proper placements based on the client's criteria. This allows us to tailor our services to best suit the staffing needs of our clients, while placing our employees in positions that match their abilities and preferences. \n Our goal is to offer unparalleled service to our valued healthcare clients, regardless of facility size or location, and to maintain a top-notch workforce of qualified, dedicated and medical professionals. \n The Experts in Healthcare Recruiting \n\n • Local and travel contracts\n, • Temp-to-perm employment\n, • Direct-hire personnel\n, • Per Diem\n, • Staffing for every segment of the healthcare industry including, RNs, LPNs, and CNAs, and Allied Health Professionals\n, • Long-term contracts, block scheduling and per diem staffing options\n, • 24-Hour customer service and on-call support 365 days a year\n, • Full-time, registered nurse on staff to provide screening, background, and reference checks\n, • Long-term and temporary career options with outstanding employee benefits\n, • Medical Benefits\n, • Company-matched 401K\n\n

ARMStaffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Rochester, New York. Job Description & Requirements • Specialty: Med Surg / Telemetry, • Discipline: RN, • Start Date: 07/28/2026, • Duration: 16 weeks, • 36 hours per week, • Shift: 12 hours, nights, • Employment Type: Travel Nights Registered Nurse - Med/Tele\n\n Schedule\n Nights - 12 Hour Shifts: 7 PM to 7 AM. Available for 36 or 48 hours per week. Must work one weekend shift per week or two weekend shifts every other weekend. Candidates are required to work at least one holiday during the contract. \n\nJob Description\n We are seeking an experienced Registered Nurse for the West 6 Med/Telemetry unit. The unit consists of 40 beds, and the RN will be expected to provide high-quality care to a diverse patient population. \n\nResponsibilities\n\n • Deliver direct nursing care to patients in a Med/Tele setting.\n, • Monitor and assess patient conditions and communicate effectively with the healthcare team.\n, • Administer medications and treatments as prescribed.\n, • Document patient care activities using EPIC charting software.\n, • Provide patient and family education regarding health conditions and treatment plans.\n, • Assist with charge nurse duties as needed.\n, • Be flexible and willing to float to other units if required.\n\n\nRequired Experience / Certifications / Licensure\n\n, • Minimum of 1 year recent experience in acute medical-surgical/telemetry nursing.\n, • 2 years of U.S. work experience required for non-U.S. candidates.\n, • Active New York Registered Nurse (RN) license.\n, • AHA Basic Life Support (BLS) certification.\n\n\nAssignment Duration\n This is a 16-week contract position. \n\nWhy ARMStaffing?\n At ARMStaffing, we take care of our employees! We offer: \n\n • Health Benefits: Medical, Dental, Vision, Life, and more\n, • Onboarding Made Easy: We handle physicals, titers, and more so you can focus on care\n, • Clinical Support: In-house clinical team available to assist and advocate\n, • 401k Retirement Plan: Eligible after waiting period; 4% match with 5% contribution\n, • Recruiter Matching: Get paired with a recruiter based on your location and specialty\n, • Extras: Travel reimbursement, housing allowance, meals, referral bonuses, and more\n\n We're not the only ones who think ARMStaffing should be your first choice. Here’s why: \n\n • SIA’s Top-50 Fastest Growing Healthcare Staffing Firms – 2019\n, • SIA’s Largest Healthcare Staffing Agencies in the U.S. – 2023\n, • Top Workplace in the Lehigh Valley – 2022, 2023\n, • Perfect scores for 'Name, Not a Number' and 'Recruiters' Personalities' on Highway Hypodermics\n, • We've earned The Joint Commission’s Gold Seal of Approval for healthcare staffing 15 years strong and counting!\n\n Contract & local rates may vary based on location and applicant residency. Ask your ARMStaffing recruiter for details! ARMStaffing Job ID #36958609. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:MedSurg/Tele,19:00:00-07:00:00 About ARMStaffing Allied Resources Medical Staffing (ARMStaffing) places the most qualified medical professionals in the industry, including: local and travel contract, temp-to-perm, per diem, and direct-hire personnel. \n As a leader in medical staffing, we cover every segment of the healthcare market and take pride in our ability to exceed our clients' expectations. We accomplish this through our total dedication to our clients and field associates, our over 15 years of experience, a strong and diverse poor of medical professionals, and the high level of loyalty of our internal staff. \n We also make it a point to develop and maintain close relationships with staffing and office managers to ensure clear communication and proper placements based on the client's criteria. This allows us to tailor our services to best suit the staffing needs of our clients, while placing our employees in positions that match their abilities and preferences. \n Our goal is to offer unparalleled service to our valued healthcare clients, regardless of facility size or location, and to maintain a top-notch workforce of qualified, dedicated and medical professionals. \n The Experts in Healthcare Recruiting \n\n • Local and travel contracts\n, • Temp-to-perm employment\n, • Direct-hire personnel\n, • Per Diem\n, • Staffing for every segment of the healthcare industry including, RNs, LPNs, and CNAs, and Allied Health Professionals\n, • Long-term contracts, block scheduling and per diem staffing options\n, • 24-Hour customer service and on-call support 365 days a year\n, • Full-time, registered nurse on staff to provide screening, background, and reference checks\n, • Long-term and temporary career options with outstanding employee benefits\n, • Medical Benefits\n, • Company-matched 401K\n\n

Job DescriptionDescription:East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Service Coordinator is responsible for partnering with clients in recovery from mental illness, chemical dependency and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. The goal is to help individuals maintain stable housing in the community and improve their overall quality of life. Working within a person-centered approach, the Service Coordinator teaches clients essential living skills for independent living. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Requirements: . Partner with clients to develop individualized service plans based on client-identified goals. · Coordinate and advocate for access to mental health, substance use, physical health, financial, and other community resources. · Provide support in the community and in client homes, utilizing clinical knowledge and sound judgment. · Participate in case reviews and planning to ensure quality and stability of client services. · Support client access to housing, including landlord relations, lease retention, and financial assistance. · Assist clients with benefit applications, budgeting, and payee agency coordination. · Promote family well-being through school, recreation, and healthcare connections. · Provide medication support as required by the program. · Maintain documentation in accordance with funder and agency standards. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Qualifications Education & Experience • High School Diploma or equivalent and 4-6 years of human services experience, OR, • Associate degree and 2-4 years of experience, OR, • Bachelor’s degree in human services and 1-3 years of experience. Licenses/Certifications · Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities · Knowledge and experience supporting culturally diverse individuals with psychiatric or chemical dependency concerns. · Skills in counseling, crisis assessment and intervention, communication, and client monitoring. · Proficiency in Microsoft Word, basic computer literacy, and database usage. COMPETENCIES Alignment with East House Values · Humanistic, Collaborative, Optimistic, Progressive, Integrity. · Represents the organization professionally and aligns with its mission · Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability · Takes responsibility for all work activities and personal actions. · Follows through on commitments; implements decisions that have been agreed upon. · Maintains confidentiality with sensitive information. · Acknowledges and learns from mistakes without blaming others. · Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging · Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. · Promotes an environment where everyone feels respected and included. Working Conditions/Work Environment • Traditional office or household environment with occasional evening or weekend hours. • Frequent travel and client transport required. Physical Demands • Requires sitting, handling paperwork, using a computer, and effective verbal/written communication. • Occasional lifting (up to 30 lbs.), walking, standing, stair climbing, and travel., • Visual and auditory acuity for normal office tasks. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Behavioral Health Therapist (Outpatient Clinic/School Satellite) Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Behavioral Health Therapist (Outpatient Clinic/School Satellite) POSITION GRADE: 81 [salary range: $28-33/hr commensurate with education and experience] FLSA STATUS: Non- Exempt DEPARTMENT/PROGRAM: Outpatient Behavioral Health Services SUPERVISOR: Clinical Supervisor JOB SUMMARY: Under the general direction of the Clinical Supervisor, the Behavioral Health Therapist is responsible for providing therapy for individuals, groups, and families. The Behavioral Health Therapist will also be responsible for the maintenance of client records in compliance with oversight agencies and agency policies. This individual will carry out all job responsibilities with fidelity and accountability to the Agencies Mission, Vision, Values, Guiding Principles and Strategic Plan and commitments to the Sanctuary Model of Care. ESSENTIAL FUNCTIONS: • Engage in crisis intervention services for individuals experiencing acute distress., • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Utilize evidence based mental health therapy interventions for providing individual, group, and family therapy sessions., • Complete discharge summaries and coordinate transition planning., • Engage in case consultation with community providers as needed: Assess, evaluate, and discuss progress, updates, and interventions in the treatment plan as needed., • Provide mental health education and training for collaborative agency staff including but not limited to Mental Health First Aid, trauma-informed care, organizational trauma, and others as requested, • Engage in person centered needs assessments to support linkages and referrals to other ongoing mental health services and community resources (including but not limited to health homes care management and housing resources)., • Provide individual, group, and family therapy sessions as prescribed in the treatment plan using individualized evidence based therapeutic interventions., • Collaborate effectively with referral sources and collateral contacts., • Contact parents and appropriate authorities in case of emergencies., • Secure and link client and family to community resources., • Demonstrates, promotes and practices cultural competency toward clients and staff through respect and understanding achieved through training and agency cultural activities., • Develop an individualized treatment plan in collaboration with the client; and parent/guarding based on needs identified in assessment and complete treatment plan reviews with the client and parent/guardian., • Responsible for the maintenance of client records in compliance with Office of the Medicaid Inspector General (OMIG), the Office of the Inspector General (OIG) and Office of Mental Health (OMH), regulations to include, but not limited to: Initial assessment, diagnosis, treatment plans, treatment plan reviews and updates, daily treatment progress notes that include individual, group and family sessions and all admission and discharge paperwork., • Provides family counseling and educational sessions to parents, siblings and significant regarding understanding of the mental health diagnosis, symptom management and interventions., • Develop a comprehensive discharge plan for client that assures their ongoing treatment needs are met after discharge., • Work in alignment with Villa of Hope regulations and requirements, • Travels as needed in the community to promote collaborative relationships and client centered care., • Provide in home, school based, and/or other community based mental health services to provide client centered care., • Collaborates regularly with residential treatment providers, school staff, referral sources, community providers, and collateral contacts., • Provides information about community resources to meet client needs to clients and family members., • Provides and participates in case consultation weekly, • Connect clients to aftercare and community based long term mental health treatment, or inpatient services as indicated., • Coordinates case planning and progress internally through team meetings and individual contacts with other disciplines., • Make treatment recommendations and referrals based on information and data gathered during individual, family and group sessions., • Secure and link client and family to community resources whenever need is identified including community support groups., • Acts as advocate and liaison of client and family in securing other resources when appropriate., • Seeks clinical supervision to develop competencies and skills in areas of professional development., • Participates in individual supervision and group supervision for professional growth., • Participate in after hours on call system., • Performs other similar duties requiring comparable skills and as indicated in OMH Part 599 regulations and 598 integrated clinic services regulations., • Works to support program expansion by participating in clinic services related to growth. OTHER RESPONSIBLITIES: • Responsible for travel in the community when necessary with the use of personal vehicle., • Treatment of clients at other villa of hope outpatient clinic locations may be required as needed., • Completion of other documentation as required by regulations or program needs. COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust) Leading Others • Customer Focus Leading the Organization • Commitment to Diversity, Inclusion, Justice and Equity MINIMUM QUALIFICATIONS: • Master's degree in human service required, Licensure/Limited Permit required: LMSW, LCSW, or LMHC-D, • Extensive experience serving individuals and youth with Serious Emotional Disturbances., • Experience working with youth who have co-occurring disorders., • Specialization in the area of, sexual trauma treatment, co-occurring disorders and family systems therapy., • Experience conducting treatment groups., • Computer skills, organizational and problem solving skills required., • Excellent interpersonal skills and ability to collaborate with others required. PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, and must be able to perform a variety of tasks, move throughout office buildings, work cooperatively in a team environment and quickly respond to emergencies. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Job Description Licensed Social Worker -Tuckahoe CR (relocating on Dewey Campus) Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Licensed Social Worker- Tuckahoe CR POSITION GRADE: 81 27$-29$/hour (commensurate with experience) DEPARTMENT/PROGRAM: OMH Community Residence SUPERVISOR: Director of Behavioral Health Residential Programs JOB SUMMARY: Under the general direction of the Director of Behavioral Health Residential Programs, the Licensed Social Worker is responsible for providing systemic treatment and therapy for each youth in residence and for their families. The Licensed Social Worker coordinates interdisciplinary treatment and completes documentation of all activities in a manner and timeframe consistent with Agency and Corporate Compliance standards. The Licensed Social Worker carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Fundamental Guiding Principles, and Strategic Plan. ESSENTIAL FUNCTIONS: • Provides crisis prevention and intervention for youth and families., • Coordinates the completion of each youth’s Individualized Crisis Support Plan (ICSP) within 72 hours of admission and facilitates its review/revision by treatment team members at every treatment meeting and/or as needed, • Provides individual therapy at least weekly to youth in residence, • Provides family therapy at least monthly to youth in residence and their family members, • Develops written reports on treatment planning and progress for state and local agencies and/or criminal or family courts or makes plans for a designee to do so, • Demonstrates, promotes and practices cultural competency toward clients/staff through respect and understanding achieved through training and Agency cultural activities, • Completes initial and ongoing assessments of each youth and family’s strengths, needs, and progress utilizing information from the youth and family as well as interdisciplinary treatment team members, • Complete referrals for youth and/or families to receive specialized clinical treatment services (e.g., chemical dependency, sexual abuse) beyond the scope of practice of the therapist as needed and maintain collateral contact as appropriate, or makes plans for a designee to do so., • Completes progress/service delivery notes and all other required documentation in a manner and timeframe consistent with Agency and Corporate Compliance standards., • Complies with content and timeframe documentation requirements for external reporting specific to program licensing agency (OMH), • Collaborates and communicates with youth/families on an ongoing basis to maximize their leadership and involvement in the residential placement and all services therein, • Provides group therapy/treatment to youth in residence, • Arranges family time for youth and their families as part of the treatment process, obtains their feedback after every visit, and documents both or makes plans for a designee to do so, • Provides transportation or coordinates transportation for youth & families when needed, • Collaborates and coordinates case planning and progress internally through team meetings and individual contacts with other disciplines, • Collaborates, coordinates, and leads the interdisciplinary treatment team and its process, • Participates in residential clinical on-call system, • Generates youth calendars on Outlook software and adds Counseling appointments, • Represents the Agency in family and/or criminal court proceedings or makes plans for a designee to do so, • Develops and maintains contact with community agencies and resources including Department of Social Services Foster Care, financial maintenance, child protective, school counseling, mental health, housing and employment agencies, • Acts as advocate and liaison of client and family in securing other resources when appropriate. Coordinates internal and external communication of information regarding arrests of youth and/or other similar critical incidents when these occur, • Collaborates with the Transition Coordinator to ensure service provision, • Youth and family natural supports are included on the interdisciplinary treatment team, • Discharge planning assessments and documentation (e.g., rating scales, updated assessments, referral forms) are complete and submitted contemporaneously, • Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations, • Exercises full compliance with program policies and procedures, • Fulfills all legal requirements as a Mandated Reporter under NYS law and professional ethical standards POSITION SPECIFICS: Education: Master's degree in human service required, Licensure required: LMSW, LMHC, LCAT, LMFT, LCSW. Experience: Experience working with youth and families in residential care and communities. Skills: Strong interpersonal skills with youth, families, staff, and stakeholders. Exemplary written and verbal communication skills. Exceptional organizational skills and ability to balance competing demands on time and resources. Ability to form, lead, and participate effectively on teams. Creative problem solving, commitment to quality improvement and ability to utilize Microsoft Outlook, Word, and Excel. Must possess valid NYS Driver’s License and ownership/use of an automobile. COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust) Leading Others • Customer Focus Leading the Organization • Commitment to Diversity, Inclusion, Justice and Equity PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, and must be able to perform a variety of tasks, move throughout office buildings, work cooperatively in a team environment and quickly respond to emergencies. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: We are Hiring! Job Posting: Clinical Audit Specialist Location: REMOTE (some on-site for meetings required) Department: Quality & Compliance Employment Type: Full-Time Schedule: M-F, 8:30am-4:30pm Salary: Exempt, $62,353- 65,000 DOE As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Clinical Audit Specialist conducts objective, clinically rigorous chart reviews using the organization’s OMH and OASAS aligned Clinical Review Tools to ensure compliance with OMH and OASAS regulatory standards, accuracy of clinical information, and adherence to organizational policies. This role supports quality improvement initiatives and helps maintain high standards of an individual’s care. This role functions as an independent clinical quality assurance resource, ensuring documentation accurately reflects clinical work provided, supports medical necessity, and meets regulatory and payer requirements. The position operates within a continuous quality improvement (CQI) framework, emphasizing strengths-based feedback, targeted coaching, and linkage to training rather than disciplinary action. Essential Duties and Responsibilities • Coordinates with Director of Quality Assurance and Compliance annual schedule of clinical audits., • Conduct routine, focused and follow up clinical chart audits using standardized tools to ensure completeness, accuracy, and compliance with state, federal and organizational guidelines., • Identify documentation gaps, inconsistencies, or errors and communicates findings to clinical staff for correction., • Reviews documentation across assessment, treatment planning, progress notes, group documentation and discharge planning, • Apply consistent scoring aligned with established standards and interpretation guides, • Ensures charts meet requirements of HIPAA, Joint Commission and other applicable regulations., • Identifies documentation strengths and improvement opportunities and collaborates with supervisors and clinicians to support remediation., • Develops and supports strength based Corrective Action Plans when indicated., • Supports peer reviewers and supervisors in understanding audit standards, • Prepares summaries and reports of audit findings for management and quality improvement committees., • Link audit findings to appropriate training and Continual Quality Improvement initiatives, • Contributes to identification of system-level trends and documentation gaps, • Assists in developing educational material related to documentation, compliance or procedures, • Investigates and monitors issues of non-compliance and coordinates with the program to implement appropriate internal controls, • Recommends future course of action based on audits and data analysis, • Conducts training and provides updates regarding internal controls and regulatory compliance, • Adheres to all applicable federal and state laws, as well as CCFCS internal policies, including but not limited to those governing client confidentiality, privacy, program standards and billing and documentation standards, • Maintains high level of expertise in specialized areas through continuing education, individual contacts, and attendance at appropriate meetings, • Attend mandatory training., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Attend staff meetings and other agency committee meetings as appropriate to duties and responsibilities and communicate information directly to appropriate staff., • Represent Catholic Charities Family and Community Services on appropriate committees., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Master’s Degree in Social Work, Mental Health Counseling, Psychology, Nursing or related field. Equivalent combination of education and experience will be considered. Credentials: Licensed Master Social Worker (LMSW) preferred. Experience: 2+ years of behavioral health clinical experience, familiarity with electronic health record (EHR) systems. Preferred experience in quality assurance, utilization review or clinical auditing. Experience with Trauma-Informed care and integrated behavioral health models. Familiarity with NYS OMH including HCBS and OASAS regulations and Medicaid Managed Care requirements. Familiarity with OMIG audit processes and Medicaid documentation. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Employment Specialist Location: Rochester, NY Department: Housing Services Employment Type: Full-Time, 40 hours Schedule: M-F Salary: $20.00-22.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Employment Specialist supports individuals experiencing homelessness or transitioning into permanent housing by helping them achieve employment and income stability. This role provides individualized job readiness coaching, employment placement assistance, employer engagement, and ongoing retention support. The Employment Specialist works collaboratively with case managers, housing staff, community partners, and employers to help participants overcome barriers to employment and build long-term self-sufficiency. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities Client Support & Career Development • Conduct vocational assessments and identify participant strengths, interests, skills, and employment barriers., • Develop individualized employment plans with measurable goals and timelines., • Provide job readiness training, including resume development, interview preparation, workplace communication, and job search strategies., • Assist participants with online job applications, email setup, and digital literacy skills., • Support clients in obtaining employment-related documents such as identification, Social Security cards, work permits, and professional certifications., • Provide ongoing coaching and encouragement to help participants maintain motivation and employment progress. Employment Placement & Employer Relations • Develop relationships with local employers, staffing agencies, training providers, and workforce development organizations., • Match participants with appropriate job opportunities based on skills, interests, and readiness., • Coordinate interviews, hiring events, and job fairs., • Advocate with employers on behalf of participants when appropriate., • Monitor participant employment retention and provide follow-up support after placement. Case Coordination & Documentation • Collaborate closely with housing case managers, behavioral health providers, and external partners to coordinate services., • Maintain accurate and timely documentation in agency databases and case management systems., • Track employment outcomes, participant progress, and program performance metrics., • Participate in case conferences, staff meetings, and program planning activities., • Ensure confidentiality and compliance with agency policies and applicable regulations., • Support participants experiencing barriers related to housing instability, transportation, criminal justice involvement, mental health, substance use recovery, or gaps in employment history., • Assist clients in accessing supportive services, training programs, clothing resources, transportation assistance, and public benefits., • May require travel to shelters, housing sites, workforce centers, and employer locations., • Use trauma-informed, strengths-based, and culturally responsive approaches in all interactions., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: • Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, Workforce Development, or related field preferred., • Motivational Interviewing or Trauma-Informed Care training. Experience: • Experience working with individuals experiencing homelessness, poverty, behavioral health challenges, or housing instability., • Experience with supported employment models, workforce programs, or housing-first programs., • Knowledge of workforce development practices, employment resources, and job placement strategies., • Strong communication, organizational, and relationship-building skills., • Knowledge of local labor market trends and community resources., • Ability to work effectively with diverse populations in a trauma-informed environment., • Bilingual skills preferred., • Proficiency with Microsoft Office and electronic case management systems. Equivalent combination of education and experience will be considered Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work – it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Sr. HR Business Partner will strategically coach and consult with the functional business unit leadership to find the best solutions to meet business needs. This role will be responsible for effective deployment of HR policies and programs and will act as a consultant to all levels within the organization, serving as a business and employee advocate. The Sr. HR Business Partner will work with leadership regarding change initiatives, performance decisions/actions, talent management and development, retention and engagement, employee communication, diversity and various other HR programs in support of achieving business goals. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Collaborate with senior leaders to align HR objectives with the overall business strategy, proactively identifying potential opportunities and challenges and escalating as necessary., • Build strong relationships with business leaders to understand their needs using a consultative approach to help leaders drive greater productivity, • Continuously develop and maintain a strong business acumen to provide HR consultation that is tied to business objectives, • Develop and implement HR strategies, processes, and programs to support organizational goals., • Lead initiatives related to organizational design, restructuring, and change management; often project managing all necessary activities and liaising with HR Centers of Excellence for assistance., • Identify talent gaps and develop plans to address them through talent attraction, training, and succession planning., • Assist with the development of programs that foster a culture of employee engagement, inclusion, and diversity within the organization., • Develop and implement performance management processes to proactively address performance and development needs., • Co-design and facilitate leadership development programs to build managerial capabilities within the organization., • Utilize HR metrics and data to make informed recommendations on employee engagement, retention strategies, and other key HR initiatives., • Partner with the Compensation team to review roles and develop the appropriate compensation structures and incentive programs to ensure competitiveness in the market, • Support workforce planning efforts, ensuring alignment with business needs and future growth strategies., • Serve as an advisor to leadership and employees on HR-related issues and concerns., • Mediate conflicts and facilitate resolution across multiple levels within the organization., • Continuously improve HR processes and systems to enhance efficiency and effectiveness., • Lead or participate in strategic HR projects such as mergers and acquisitions, reorganizations, or new initiatives. Education and Experience • Bachelor’s degree preferably in Business, HR, Behavioral Sciences or related field, • Minimum of 7 years of experience across general or specialty HR with at least 3 years supporting one or more senior leaders, • Executive presence: resilience, consultative style, & ability to articulate complex ideas into simple terms, • Consultative and solutions-based approach to HR practices, • Experience supporting technology or digital organizations preferred, • Strong knowledge of HR best practices, employment law, talent management, organizational development and HR analytics, • Proven ability to build strong relationships with senior leaders, influence decision-making, and drive organizational change., • Ability to navigate complex situations with diplomacy and tact, offering creative solutions to business challenges., • Excellent interpersonal and communication skills, with the ability to work effectively with employees at all levels of the organization., • Comfortable with ambiguity and able to thrive in a constantly evolving business environment., • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $85,700 - $140,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Behavioral Health Recovery Coach II Location: Rochester, NY Department: Supportive Services Employment Type: Full Time Schedule: Monday - Friday, Days Salary: $19/hour General Description Behavioral Health Recovery Coach provides individuals who are diagnosed with mental health, substance use and/or chronic health conditions and are eligible for Home and Community Based Services (HCBS) or Community Oriented Recovery & Empowerment (CORE) Services with recovery-oriented activities and interventions, using a trauma-informed, non-clinical approach. Activities and interventions include individual’s recovery goals, including education and vocational objectives. Essential Duties and Responsibilities • Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments., • Provide training to individual/family on treatment regimen choices including but not limited to: recovery support options; recovery concepts; advocacy; understanding substance use disorder/mental illness or chronical health conditions and treatment; medication education; effects of trauma; psychosocial rehabilitation; habilitation; crisis intervention and related tools and skills including but not limited to Individual Recovery Plans, self-care, emotional validation, communication skills, boundaries, emotional regulation, behavioral relapse prevention, violence prevention and suicide prevention., • When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment., • Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual’s recovery., • Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals., • Develop and implement behavioral heal and/or health education support groups for individuals with substance use, mental health, or chronic health conditions., • Instruction in self-advocacy skills including activities designed to facilitate individuals’ ability to access social service systems (e.g. health care, substance use treatment, employment, vocational rehabilitation, entitlement/benefits, self-help groups, etc.) and other recovery-oriented systems of care., • Assistance with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual’s disability and promote health, wellness and recovery., • Assist Individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care., • Serve as a professional resource and provided leadership within the department and among staff., • Complete educational intakes, observations, and or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants’ interests, abilities, and strengths., • Provide additional one-on-one tutoring and skill development for individuals as needed., • Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals., • Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals., • Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery., • Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan., • Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary., • Provide support in a variety of educational and employment settings., • Link individuals with education-related community services and accommodations., • Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment., • Participate in training as needed or as assigned by supervisor., • Participate in staff meetings and other department and/or agency activities as required., • Assure compliance with all applicable local, state, and federal regulation and agency policies., • Represent Catholic Charities Family and Community Services on appropriate committees., • Any other duties as assigned by supervisor., • Represent Catholic Charities at committees as desired and approved by supervisor., • Participates in regular individual supervisions and team meetings., • Other duties as assigned., • Services clients in multiple counties in regional area/network (12-15 counties)., • Remote work acceptable as approved by supervisor., • If peer certified:, • Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse., • Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers (social events, meeting, recovery celebrations, etc.), • Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery., • Serve as a personal guide and mentor and model effective coping techniques and self-help strategies. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s degree in human service or related field required and a minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required. A combination of experience and education may be substituted at the discretion of the Vice President. Experience: Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. .and to operate a motor vehicle. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s. Microsoft applications and Electronic Health Records., • Ability to analyze and interpret data and to handle problem resolution., • Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description About theOrganization Centerfor Community Alternatives (CCA) supports and builds power with peopleacross New York State who have been affected by mass incarceration,criminalization and community disinvestment. Through a statewide network ofdirect services, advocacy and organizing, and by supporting the leadership ofdirectly-impacted people, we advance civil and human rights for all NewYorkers. CCA works to build a world where everyone has what they need tothrive. WhyJoin the Team? At CCA,we are committed to fair transparent pay, and we strive to provide competitivemarket-informed compensation. The successful candidate's salary is determinedby the combination of knowledge, skills, competencies, experience, andgeography. Our goal is to continue to make CCA one of the mostdesirable nonprofit places at which to work, and in part, recognize theimportance of work-life balance. Position Overview The Transition Advocate provides intensive advocacy and transition support services to Rochester City School District (RCSD) students referred to CCA’s Transition Advocacy Program. The role supports youth involved in Superintendent’s Hearings and assists students transitioning back to mainstream school following long‑term absences related to suspension, juvenile detention, incarceration, or residential placement. The Transition Advocate serves as a systems navigator, student advocate, and collaborative partner with families, school personnel, and community stakeholders to promote educational access, equity, and long‑term student success. Primary Responsibilities • Student Advocacy & Disciplinary Support, • Inform and ensure students and parents/guardians understand their rights and responsibilities under NYS Education Law §3214 and the RCSD Code of Conduct, • Advocate for students during Superintendent’s Hearings, informal hearings, conferences, and disciplinary proceedings, • Participate in Manifestation Determination Reviews (MDRs) and related CSE meetings for students with disabilities, • Provide targeted advocacy for students with an Individualized Education Program (IEP) or 504 Plan, • Transition & Re‑Entry Services, • Support students transitioning back to mainstream school following long‑term suspension, juvenile detention, or incarceration, • Conduct comprehensive youth assessments through meetings with students, families, and school staff, and review relevant academic, disciplinary, and support records, • Develop individualized, strengths‑based return‑to‑school transition plans, • Collaborate with RCSD administrators, principals, teachers, and support staff to address barriers and promote student success, • Restorative & Preventive Interventions, • Address underlying factors contributing to student behavior in accordance with the RCSD Code of Conduct, • Support restorative meetings and interventions that promote accountability, healing, and educational continuity, • Advocate for appropriate services, referrals, and accommodations aligned with student needs, • Ongoing Engagement & Documentation, • Provide follow‑up support for up to six (6) months post‑transition to monitor progress and sustainability, • Connect students and families to school‑based and community supports as needed, • Maintain accurate, timely documentation in case files and designated data systems, • Participate in professional development and training to strengthen practice and compliance, • Perform additional duties as assigned by the supervisor Qualifications • Associated degree required; Bachelor’s prefer with work experience in facilitation, education, social work, public administration, community development, or a related field preferred., • Demonstrated experience facilitating youth groups, internships, or leadership development programs., • Skilled in curriculum development, group facilitation, and youth‑centered instructional strategies., • Strong verbal and written communication skills, with the ability to support youth presentations and reflection., • Commitment to equity, inclusion, and the amplification of youth voice., • Ability to work collaboratively in a fast‑paced, time‑limited project environment., • Relevant personal experience in terms of recovery and/or justice involvement, a plus. Required Required regular travel within Monroe County. Travel elsewhere in NYS as needed. The Center for Community Alternatives requires any employee using their automobile on behalf of the company to carry a minimum bodily injury limit of $100,000 per person, $300,000 for each accident, and property damage limits of $100,000 for each accident. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. • 12 paid holidays per year, • 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment., • Time off is earned starting on your first day., • 7 days of paid sick time, • 100% paid family leave, • Public Service Loan Forgiveness (PSLF) Program CCA Website: HERE

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time, 40 hours Schedule: Tues-Sat, 1pm-9pm Salary: $24.50-26.00/hr. DOE As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides residential and clinical support to substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides residential and clinical support services for substance use disorder clients., • Carries a caseload of clients., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Provides individual therapy services., • Responsible for admissions, discharges and treatment plans., • Manages medication process and procedures for all program participants., • Provides necessary case management to assure client participation in treatment and support services., • Collaborates and communicates with appropriate collateral (i.e., Agency staff, Outpatient substance use treatment providers, vocational and educational providers, criminal justice agencies and related community organizations) to assure coordination of client services., • Assist clients to meet all requirements for Department of Human Services (DHS)., • Responsible for life skill programming including but not limited to: vocational/educational planning and readiness, parenting, anger management, planning skills, financial literacy, community integration, daily living skills, medication management, symptom management and skills for recovery and relapse prevention., • Facilitates life skills education through one on one sessions, • Coordinates schedule of outside speakers to support Life skill programming., • Facilitates educational and skills development sessions as needed., • Communicates with residential team about client and residential community needs for life skills., • Monitors residents to assure a safe therapeutic environment., • Makes weekly house checks and individual weekly one on one sessions, • Documents any unusual incidents or situations., • Communicates with appropriate staff regarding clients., • Works with Program Manager on monthly housekeeping reports and facilitates any work order requests with the Facilities department, • Ensure residents activities are safe and therapeutic, • In absence of Program Manager, will be designated point of contact for on-call schedule and provides crisis intervention and conflict management to residents as needed., • Assists clients with food and hygiene on a situational basis, • Facilitates recreational activities for residents., • Meets with residents planning committee to plan recreation night., • Secures department vehicle and facilitates recreation activities that take place in the community., • Participate in all team, or residential activities., • Mediates crises at residential program as needed., • Participates in on-call schedule, • Communicate client needs to Program Manager, • Work cooperatively with other internal and external partners, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Associate’s Degree in Social Work, or in related Human Services field required. Credentials: Valid and clean NYS Driver’s License. QHP- CASAC- T, CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD required. Recovery peer advocate training also preferred. Experience: Minimum of two years of experience working with substance use disorder clients or mental health services preferred. Bilingual in Spanish is preferred. Counselor I Qualifications: CASAC-T Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Facilities Operations Manager Location: Rochester, NY Department: facilities Employment Type: Full-Time, 40 hrs. Schedule: Monday-Friday Salary: $62,353-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision of the director, oversees the day to day operations and management of the facilities department. Establishes procedures for maintenance, repair and/or replacement of equipment and enforces fire and safety policy and procedures. Essential Duties and Responsibilities • Assesses and monitors facility contracts for repairs to ensure cost effectiveness; establishes criteria and scope of work for repair versus replacement of facilities., • Assist Director with administrative work and projects as needed., • Assists with the development and implements department’s strategic plan in accordance with Agency’s overall strategic plan., • Provides for effective management of all assigned staff in accordance with Agency policies and procedures., • Assists with Hires, orients, coaches and evaluates staff., • Assures ongoing staff training and development with the support of the Facilities Field Manager., • Ensures all agency, mandated and funder required trainings are completed in a timely manner., • Assists with creating budgets, implements, and maintains residential sites and capital improvement budgets., • Ensures compliance with budgetary constraints, and forecasts and plans facility improvements., • Assists with work/staff schedules; evaluates and monitors projects regarding progress and costs., • Estimates, requests, and purchases of materials and equipment, • Estimates labor costs., • Research and make recommendations for major repairs. Coordinates bids for work of over $1,000. Opens all bids with Department Director/Purchasing and makes recommendations regarding vendor or company for the job., • Maintains current knowledge in the field of facilities management/maintenance/security., • Works with the Director of Facilities to oversee and update policies and procedures., • Works with managers to do walk-through building inspections., • Routinely does site walk-thoughts to evaluate building condition and needs., • Ensures effective coverage for facilities and maintenance needs including providing coverage personally as necessary., • Works with Safety & Security Manager to establish, implement, and update facility/security related policies and procedures., • Complies with federal, state, and local laws and regulations, • Follows all safety precautions/standards and Agency policies and procedures., • Responsible for transportation needs and operations, • Manage all vehicles repairs, safety, and vehicles registration/insurances., • Train all supervisors in proper operation of all departmental vehicles., • Review all transportation policies and procedures with program staff., • Coordinates and ensures all proper notifications are made regarding any transportation accidents., • Inspect all vehicles for compliance with policies twice a year., • Manages “Q-Ware” software for the facility department with the Director and the Facilities team., • Works with the purchasing department on major purchase items for all administrative offices and programs., • Represents the Agency and/or the department on committees and professional organization membership(s)., • Ensures compliance with applicable building and safety codes, hazardous waste disposal, OSHA, hazardous materials, etc., • In absence of the Director/Facility Field Manager, assist with the management and supervision of department staff including, but not limited to, facilities coordinator, volunteer workers and vendors., • Work with the Safety & Security Manager to maintain and update as needed a comprehensive safety plan, a process for facilities opening and lock-down, and an emergency notification procedure., • Maintains confidentiality of information exposed to during business regarding, supervisors, employees, or clients, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops, • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Other duties as assigned by supervisor. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. #INSJ Requirements: Qualifications Education: Bachelor’s degree in related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License Experience: At least 5-7 years of experience in facilities management Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, climb ladders, access roofs, use hands to type and/or perform lifting of at least 50lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually normal. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Registered Nurse- On-Call Triage Location: FULL REMOTE, no on-site availability necessary Department: Nursing Employment Type: Per Diem, On-Call Schedule: Evenings (Monday 4:00pm – Saturday 8:00am) Weekends (8:00am Saturday – 8:00am Monday) Salary: Stipend of $40.00 per weekday evening Stipend of $75.00 per weekend day/evening Plus hourly rate paid for time worked/calls taken. Hourly rate: $35.00 - $38.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the role: Under general supervision, provides comprehensive health services. Works collaboratively with other providers to facilitate client wellness. Provides remote, off work hours telephone triage to staff calls from OPWDD residential group homes. Maintains all applicable confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Remote position, on call overnights, weekends and holidays, • Evaluates the comprehensive health assessment of clients., • Identifies immediate health care needs., • Makes appropriate referrals and recommendations based on outcome of triage logic, • Collaborates with appropriate Agency staff, and related community organizations to assure coordination of client care and services if needed., • Completes required electronic patient record documentation in real time., • Patient Assessment and Triage: Respond to urgent calls, assess symptoms, and determine the appropriate care over the phone., • Provide staff education and care instructions within the RN scope of practice, • Document staff education accurately and in a timely manner in the EMR., • Demonstrates effective communication with staff to assure appropriate understanding of treatment requirements and objectives of those actions., • Strong clinical assessment and critical thinking skills., • Excellent verbal and written communication., • Strong interpersonal and customer service skills., • Extensive knowledge of anatomy, physiology and nursing care standards, • Analytical skills to assess patient condition, • Effective oral communication skills to interview staff and explain next steps as well as to pass information on to other members of the care team, • Ability to work with diverse and vulnerable patient populations., • Excellent organizational, computer, and documentation skills., • Possess and maintain accurate knowledge of all regulatory and practice regulations and treatment protocols with special attention to HIPAA requirements, • Always demonstrates the highest standards for ethical and professional conduct., • Proficiency with computer-based applications to independently complete work and add/use data, • Demonstrate a thorough knowledge of services provided both by the Agency and by external service providers and maintain contacts as needed to efficiently access care for clients., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Minimum of an Associate in Applied Science degree in Nursing required. Bachelor of Science Degree is preferred. Credentials: NYS Professional Registered Nursing License in good standing. Experience: At least two years of experience related to nursing services for those with Intellectual Developmental Disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Per Diem Schedule: Various Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Interpreter Location: Community Based, 87 N. Clinton Home Location Department: Interpreting Services Employment Type: Per Diem Schedule: Varied Salary: $20.00 - $24.00 / hour depending on language and interpreting experience We encourage your application for ANY language, but we are specifically seeking Interpreters for the following languages: • Spanish Please clearly indicate which languages you are able to interpret in on your application As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the incumbent serves as a medical and community interpreter for Limited English Proficiency (LEP) individuals served by Language Services customers in the consecutive or simultaneous translation modes. Relays critical information between speakers of two different languages in compliance with Language Services and its customers policies and procedures, particularly relating to patient confidentiality and informed consent, adhering to the Language Services Standard of Performance, and the Medical Interpreters Code of Ethics. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Helps facilitate successful delivery of services to linguistically diverse consumers for internal and external Language Services customers., • Interprets with highest degree of accuracy and completeness in consecutive or simultaneous translation modes., • Self-corrects, understands own linguistic limitations, seeks clarification and accepts correction., • Practices active listening and picks up cues from participants regarding level of understanding and/or need for clarification, as well as understanding of interpretation process., • Understands language as an expression of culture and uses this to empower patient and provider to better understand each other., • Explains role of the interpreter to patient and provider., • Recognizes the complexity of the clinical encounter and added factor of linguistic barrier., • Sets tone of the patient/provider encounter to manage flow of communication to preserve accuracy and completeness, and to assess and address potential areas of discomfort for patient (age, gender of interpreter, no previous experience with interpreters)., • Encourages and fosters direct communication between provider and patient., • Maintains professional distance and integrity., • Diffuses conflict between parties by remaining calm and impartial., • Clarifies instructions, follow up steps in a diplomatic, effective manner., • Understands and abides by Language Services and its customers policies on patient confidentiality, informed consent, non-discrimination and by interpreters code of ethics and standards of practice., • Serves as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes., • Intervenes as intercultural mediator when communication is compromised by culture-bound messages., • Avoids generalizations and stereotyping, • Uses culturally appropriate behavior and is able to choose appropriate time to clarify or interject., • Is aware of own personal values, beliefs and cultural characteristics which may be a source of conflict or discomfort in certain situations, is able to acknowledge these and/or to withdraw from encounters when these may interfere with successful interpretation., • Utilize on-line computer systems such as Outlook and medical interpreter scheduling software on your Apple or Android smart phone., • Flexible to meet scheduling needs and handle often unpredictable changes., • Maintains composure and a professional demeanor under stressful, distracting, or challenging situations., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Associate’s Degree in a related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Medical and/or Community Interpreter course is also preferred. Experience: Ability to speak English and at least one additional language. Minimum of one year of experience providing language interpreting services on a paid or volunteer capacity. Must be proficient with Microsoft Outlook, and experience with online-based platforms is preferred. Experience working in multicultural environments and/or human services field is preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.

Job Description PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan, • Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports., • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Adhere to Incident Management regulations, guidelines, and policies and procedures, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care, • Participate in internal and external audits, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports in the care coordination process, • Provide all individuals and families with services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation policies and procedures, • Complete all required training including annual, ongoing, and educational trainings, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed, • Understanding use of an EHR system, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity, • Some positions may require bi-lingual skills Education and Experience: • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed., • Must have a valid driver’s license, • Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable, • Ability to work remotely, satellite office locations, and/or primary office location Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-341-4600

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Psychiatric NP/PA who, under the guidance of the Director of Social Emotional and Mental Health/Practice Chief, is primarily responsible for providing behavioral health care to patients and family in collaboration with primary care physicians, physician assistants and nurse practitioner colleagues throughout the Jordan Health Care setting. Provides comprehensive behavioral health evaluations, consultations with providers, assists with coordination of care either within the Jordan Health Care setting or referrals to community mental health centers. Performs in short term, episodic model, under the regulations of the Department of Health. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Psychiatric NP/PA opportunity. Requirements: The Psychiatric NP/PA will ensure to: · Obtain psychosocial and behavioral health history on patients upon family medicine referral, throughout lifespan. · Complete physical and mental health assessment according to need and established clinical guidelines. · Provide counseling specific to developmental needs including symptom management, medication compliance, substance use, risk reduction, family planning, school/work issues and family/relationship issues. · Manage common acute behavioral health illnesses, chronic behavioral illness and health maintenance needs, using of clinical laboratory and diagnostic tests/imaging and procedures. · Help to advocate for patients' needs within the health care system and with community agencies. · Refer to specialty services as appropriate, including makes community mental health referrals when long term care is needed. · Assist Family Medicine and Behavioral Health staff in planning future activities of the Department, implementing and assessing Department activities. · Assist in orientation and precepts graduate nursing students, residents, medical students and new staff as needed, when applicable. · Comply with NYS guidelines regarding licensing, prescriptions, and record keeping. · Complete duties as assigned. Education and Experience Required: · Masters Degree in Family Psychiatric Nurse Practitioner, Physician Assistant in Psychiatric Mental Health. · One year of clinical experience working within the field of substance abuse and/or behavioral health. · Preferred candidates will have experience working with chronic mental illness. · Experience working with multicultural backgrounds. Licenses and Certifications: · NYS RN, NPP, PA licensure; National Certification. · BLS through the American Heart Association · NYS Infection Control Certification Special Skills, Knowledge Required: · Bilingual preferred. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Position Summary: The Social Work Manager will support the development of Social Work team in our home through the leadership of the department. They will also be responsible for creating and sustaining social work standards of practice and will oversee quality assurance for the practice of social work in the organization. In addition, this position will be called upon to find solutions to issues concerning the elders’, family and facility which impact quality of life and well-being. In addition to maintaining quality for the clinical practice of social work, this leadership position directly supervises the social work team and works collaboratively with the Interdisciplinary team to ensures quality care, and supports the emotional needs of elders Qualifications & Education Required: • Poses graduate studies in Social Work from an accredited university, • At least a 3 years experience in the health care industry, • At least 2 years experience in a administrative/supervisory position in a social agency, • Knowledge in discharge planning, SNF, LTC, and Rehab settings, • Excellent communication and verbal skills, • High School diploma or equivalent Core Organizational Competencies: • St. John’s Brand Characteristics - Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues., • Teamwork - Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognizes achievements and efforts of others., • Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends., • Planning/Organization - Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities., • Productivity - Consistently maintains high activity and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments., • Quality - Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and actively seeks continuous improvement. Provides elder-driven care., • Reliability - Consistently delivers on commitments. Can be counted on to accomplish tasks without follow up. Available when required by elder or team and can be counted on to help or assist when needed. Responds in a timely manner., • Demeanor (attitude) - Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor. Position Competencies: • Understands and navigates the system of long term care and seeks to improve the structure and processes to attain improved outcomes for elders and families, • Performance management, hiring, and interviewing, • Computer literate for MS word, Excel, and scheduling software, • Successful leadership of an interdisciplinary team through change, • Implements continual process improvement, • Communicates effectively and often, • Maintains confidentiality, • Completion and dissemination of Policy and procedure to get consistent results., • Educator and advocate for elder directed life choices Position Responsibilities: • Support and lead the clinical support (including a social worker, activities, dietician, dining room captains, environmental services, and chaplain), • Collaborate with Administration in planning the role of Social Work in leading culture change in our home, • Understands the client system, families, elders, staff, and community and seeks to ensure processes are in place to attain commonly agreed upon goals, • Contribute to the formulation, review and amendment of Social Work policies and operational procedures in accordance with administrative organization of the home, • Contribute to Quality Assurance initiatives with responsibility as an active member in various committees; Interdisciplinary Policy and Procedure, • Act as advisor to Resident Council and attend monthly meetings. Assist as needed with election of officers and other issues as they are identified, • Prepare annual budget and initiate procedure to control costs, • Maintain statistical and analytical reports of Social Work interventions, complaints, and clinical education as needed, • Facility grievance officer; responsible for reviewing and maintaining all formal complaints., • Clinically oriented and train new social work employees to meet standards in their neighborhood, • Facilitate room change process, working with the neighborhood leadership team to ensure effective room changes to meet the needs of the residents Physical Requirements: • Occasional moving and lifting, pushing, pulling to 35 lbs. Frequent standing and sitting. Exposure to Conditions: • May be exposed to infectious diseases. Exposed to physical aggression.

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager & Community Support Specialist Location: Rochester, NY Department: Housing Services Employment Type: Full-Time, 40 hours Schedule: M-F Salary: $23.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provides intake and case management services, along with community support, including transportation via program van and assistance with life skills classes and resource coordination. Maintains confidentiality and ethical standards as identified by NASW, HIPAA or other relevant governing bodies. Utilizes Shahbaz philosophy to effectively support ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment for up to 45 Marketplace Apartments clients. Essential Duties and Responsibilities • Maintains a caseload of 8-10 clients from the Marketplace Senior Apartment 55+ program, • Conducting intake assessment and services to clients referred to Marketplace Apartments, self-referrals and or partnering agencies., • Completes required intake paperwork and any relevant screenings., • Complete all client’s paperwork and goals into the HMIS system upon initial intake, • Makes referrals to housing, DHS, education, and civil legal issues regarding evictions., • Complete letters of requests/referral forms, applications, and other required documents of eligibility to other agencies and or organization to advocate for resources which the client is initiated to., • Guide clients to complete applications for financial assistance, finding the best fit among community funders based on the client’s needs, goals, and abilities, • May deliver instructions during life skills classes in various topics that support client’s ability to live independently, • Serves as Case Coordinator for clients for program care. Works with the Nurse, Peer, and other stakeholders to ensure clients’ needs are met. Coordinates and participates in regular case conferences., • Monitors and ensures achievement of program milestones and client outcomes., • Creates and implements life skills training and education opportunities for tenants., • Maintains client case files in accordance with Agency, departmental, regulator and funder guidelines., • Oversees client recordkeeping in compliance with appropriate regulatory agencies, • Completes relevant screenings and assessments such as but not limited to psychosocial, mental health, financial status, and employment status., • Creates, implements, and monitors comprehensive, person-centered, trauma informed and solution-focused plans and goals. Works with clients on harm reduction and other related goals., • Assists in obtaining support for clients to include but not limited to home care, medical, dental, legal, substance use treatment, mental health, Department of Human Services, clothing and other entitlement needs., • Assist the client in understanding and meeting expectations of service providers, courts, and employers., • Inform clients of opportunities for social support such as recreation, faith-based, or self-help involvement. Make available tickets, transportation, and financial assistance where appropriate., • Provide ongoing evaluation, supervision, and development of program activities to ensure quality and effectiveness of services provided., • Implements and maintain procedures related to program operations., • Submits required reports and statistics in a timely manner., • Provides community support, including transportation via program van and establishing community resources and connections to community programs in collaboration with Marketplace Senior Apartments staff and leadership., • Transport program clients to necessary appointments and program activities, • Keep clients and staff updated on available community resources, • Provide information to clients and their service providers, • Communicates with appropriate program partners, agency staff, community, and criminal justice agencies to ensure ongoing and effective referrals into programs., • Completes and maintains accurate van activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Collaborates with referring agencies, funders and all related internal staff to effectively support individual client needs., • Maintains regular contact to coordinate client benefits and address all other treatment needs., • Reports to service providers about significant individual behavior or events that will require an immediate response., • Acquire concrete resources to meet individual needs., • Complete letters of requests/referral forms, and other required documents of eligibility or charitable organizations and public agencies to advocate for resources that the client is entitled to or eligible for., • Makes referrals for education, employment, legal issues, and others as needed., • Document needs for financial assistance or other resources such as wrap around from the project to stabilize client finances., • Utilizing various databases and/or on-line platforms, maintains all documentation in accordance with the agency and appropriate regulatory standards., • Participates in relevant Agency meetings and ongoing development of professional knowledge and skills., • Actively supports the financial stability of the organization by meeting or exceeding established productivity and documentation standards., • Informs supervisor of significant events / issues related to clients as appropriate and follows program’s defined incident reporting process as required., • Attends regular program and departmental meetings, case review, and CCFCS quarterly meetings., • Maintains and develops professional knowledge by completing recommended education and training, workshops, conference attendance, and readings., • Maintains knowledge of regulations and standards that govern client population., • Participates in appropriate interagency meetings with other treatment agencies and community groups as required. Provide updates and communication with providers including those who cannot be represented in person., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • And assists in other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Social Work, Human Services, Criminal Justice or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Valid PPD screening available. Experience: Minimum two years of experience with case management and community outreach in areas such as but not limited to persons affected by substance use disorder, prison re-entry, geriatrics, mental health, and refugees. Knowledge or Medicaid, SNAP, Social Security, and legal systems helpful. May require performance of duties in various community locations and community settings that may not be handicapped accessible. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Transportation Specialist Location: Francis Center Department: Housing & Stabilization Employment Type: Part-Time, 20 hours Schedule: M-F, 7:00 am-12:00 pm Salary: $19.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Transport clients to necessary appointments., • Provides client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, light chores, and essential errands., • Keeps clients updated of available community resources., • Provide information to clients and their service providers., • Completes and maintains accurate activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Must adhere to agency financial policies/procedures (i.e. use of credit card)., • Completes semi-annual reports on client progress and status., • Participates in program fundraising activities., • Communicates with the office for messages once per day., • Assist program management staff in completion of required clerical and/or administrative work as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: High School diploma or equivalent. Combination of education and experience will be considered. Credentials: Valid and clean NYS driver’s license and valid registration and insurance documents. Experience: One-year professional driving experience preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: HOUSING PEER NAVIGATOR Location: Rochester, NY Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm, flexible Salary: Range between $16 and $18/hr As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Assist the Home SOURCE team with housing retention services for PLWH/A to ensure successful linkage to housing, medical, and vocational services. Provide delivered services that include, but are not limited to, individual supportive counseling, assistance with client education, and escorting clients to medical and/or housing retention appointments. Essential Duties and Responsibilities • Assist consumers with appointment setting, reminders and appointment accompaniment., • Complete follow-up activities (i.e.: phone calls, initial appointment tracking, monitoring services and debriefing)., • Support and empower consumers to obtain/maintain self-management skills to achieve housing retention, • Assist Career Coordinator with group education activities on soft skills training, resume writing, and employment needs, • Assist consumers with navigation through the housing and employment services, addressing barriers., • Link hard-to-reach patients/consumers to needed services by providing outreach services., • Maintain accurate denotation of all services provided to clients in accordance with standards set by funding sources in all database systems., • Assist clients with self-advocacy skills, independent living skills, and when needed, serve as the client advocate., • Assist Housing and Retention Specialist with household items clients may need, including completing referral, assist with shopping for item and processes request, • Serve as consumer advocate., • Participate in team meetings, case conferences, and case reviews., • Participate in staff, department, and agency meetings or activities. Represent Catholic Charities Community Services on appropriate boards and committees as assigned by Supervisor., • Assure compliance with all applicable local, State and Federal regulations and agency policies., • Attend mandatory training., • Any other duties as assigned by supervisor Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications Education: Associate degree in health, education or human services; and one year of work experience and/or verifiable volunteer experience. OR High School diploma or GED and two years of work experience, and/or verifiable volunteer experience. Experience: • Must have knowledge of behavioral health system and resources., • Must have familiarity and sensitivity to HIV/AIDS issues., • Preference will be given to individuals who have completed Leadership Training Institute for Persons Living with HIV/AIDS. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Bilingual (Spanish/English) or ASL/English desirable., • Familiarity with community resources., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including client records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Provide transportation to clients in agency or personal vehicle as required, based on program need., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact in our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet #INSJ

Job DescriptionDescription: Overview: The Service Coordinator HOPE partners with clients recovering from mental illness, chemical dependency, and/or co-occurring conditions to identify, access, and maintain linkages with treatment, housing, rehabilitation, and community services. Working within a person-centered approach, the Service Coordinator teaches essential living skills to support clients in achieving stable, independent living and improving their quality of life. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Key Responsibilities: Services That Address Client Goals: • Develop individualized Service Plans with clients based on their goals., • Manage caseload to coordinate services within the community network., • Advocate for clients' mental health, chemical dependency, physical health, financial, legal, career, social supports, and recreational services., • Provide transportation as needed and complete necessary referrals., • Interact independently with clients in various settings, using knowledge of mental illness and sound judgment., • Participate in case reviews to ensure quality services., • Maintain knowledge of best practices and community resources through ongoing training and education. Effective Housing Support Services: • Collaborate with clients to locate and maintain affordable housing., • Support and advocate in client-landlord relationships., • Develop and maintain positive relationships with landlords, neighbors, community groups, referral sources, and service agencies., • Facilitate access to housing subsidies, utility assistance, food pantries, and other community resources. Clients’ Benefits and Income Management: • Assist clients with benefit applications and recertification., • Advocate for appropriate funding sources., • Teach budgeting skills to clients. Coordinated Services to Family Members: • Facilitate access to mental health, educational, and social services for clients' dependent children., • Promote household self-sufficiency using family development practices., • Assist clients in identifying and accessing resources for their children's special needs., • Coach parents to participate in school, health, and recreational programs for their children., • Provide education and support to clients' families and friends. Safely Manage Medications (if required): • Supervise clients in managing their medications., • Adhere to medication policies and procedures. Documentation Standards: • Maintain documentation to standards defined by funders and policies., • Meet documentation standards as evidenced by audits and chart reviews. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Position Qualifications: Minimum Education & Experience: • High School Diploma or equivalent with 4-6 years of paid human service experience, or, • Associate's degree with 2-4 years of paid human service experience, or, • Bachelor's degree in a human service-related field with 1-3 years of paid human service experience. Licensure/Certifications: • NYS motor vehicle license, safe driving record, and availability of a personal vehicle for work. Other Skills/Knowledge/Experience: • Effective counseling with culturally diverse individuals with psychiatric and/or chemical dependency issues., • Skills in counseling, crisis assessment, and intervention within a psychiatric rehabilitation framework., • Goal planning and implementation; effective communication and teamwork with diverse clients and staff., • Ability to assess, monitor, and evaluate needs and progress., • Basic computer literacy and Microsoft Word skills., • Experience using multiple database programs. Physical/Mental Demands: • Frequent sitting, handling objects, using a computer, and verbal/written communication., • Occasional lifting up to 30 lbs., walking, standing, and reaching., • Finger dexterity, hearing, and visual requirements for computer and document use., • Ability to maintain emotional control under stress and travel to client homes. Working Conditions: • Traditional office or household environment., • Occasional pressure due to time demands., • Occasional travel to other facilities., • Weekend and evening availability required., • Frequent local travel and client transportation.

Job DescriptionDescription: Summary: Under the supervision of the Housing Initiatives Supervisor, the Migrant Case Manager is responsible for supporting migrant families in Monroe County by ensuring they are welcomed into the community, informed about available resources and services, and connected to essential support needed to achieve stability and self-sufficiency. The Migrant Case Manager will work closely with community-based organizations, service providers, landlords, schools, healthcare systems, and other community partners to help families access safe and affordable housing, healthcare, education, employment resources, transportation, financial assistance, and other critical services. The position also assists families in navigating life in the Rochester area while addressing immediate needs and promoting long-term community integration and well-being. Essential Functions: Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Reports to the Housing Initiatives Supervisor., • Support migrant families arriving in Monroe County by providing a positive introduction to the community and available resources., • Assist migrant families in securing safe, sanitary, stable, and affordable housing within the Rochester and Monroe County area., • Coordinate emergency and supportive financial assistance to address immediate family needs, including transportation, food, clothing, household items, and other essential resources., • Connect families to community-based services and support, including healthcare, mental health services, public benefits, schools, childcare, employment programs, legal services, and language access resources., • Provide ongoing case management services to support family stabilization, community integration, and progress toward self-sufficiency., • Coordinate housing-related assistance, including rental subsidies, security deposits, first month’s rent, utility assistance, and landlord communication as applicable., • Assist families with navigating immigration-related appointments, applications, notices, and referrals to appropriate legal or advocacy services when needed., • Conduct community orientations to educate families on transportation, school systems, healthcare access, tenant rights and responsibilities, public safety, and available community resources., • Support participants in obtaining employment, vocational training, educational opportunities, and workforce development services to encourage long-term stability and independence., • Maintain accurate and timely case notes, documentation, service plans, referrals, and reporting requirements in accordance with program standards and funding guidelines., • Ensure consistent compliance with agency policies, procedures, and regulatory requirements., • Maintain regular communication and follow-up with assigned families, including home visits, housing stability assessments, and wellness checks as required., • Advocate on behalf of migrant families to reduce barriers related to housing, language access, transportation, healthcare, and access to community resources., • Serve as a cultural and linguistic liaison between migrant families, service providers, landlords, schools, volunteers, faith-based organizations, and community partners., • Participate in community meetings, collaborative partnerships, outreach efforts, and interagency coordination to strengthen services available to migrant families in Monroe County., • Maintain flexibility to support occasional evening and weekend activities, appointments, or emergency family needs., • Perform other duties as assigned by the Ibero-American Action League President & CEO or designee.?? Authority: This position holds some degree of independence within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Must keep immediate supervisor abreast of issues and concerns which merit intervention from higher level management staff. Requirements: Requirements Position Qualifications: Competency Statement(s)? • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Accuracy - Ability to perform work accurately and thoroughly., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Accuracy - Ability to perform work accurately and thoroughly., • Customer Oriented - Ability to take care of the customers’ needs while following company procedures., • Detail Oriented - Ability to pay attention to the minute details of a project or task., • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, sexual orientation or job type., • Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards., • Interpersonal-Ability/desire to understand others’ attitudes/interests/needs/nonverbal behavior, listening skills, and understanding strengths/limitations of others., • Reliability - The trait of being dependable and trustworthy., • Communication, Oral - Ability to communicate effectively with others using the spoken word., • Communication, Written - Ability to communicate in writing clearly and concisely Skills and Abilities: • Diploma or GED preferred., • A minimum of 2 years’ experience engaging in community-based services., • Valid driver’s license, ability to provide your own transportation and travel to various locations., • Experience working with community human services providers., • Experience working with migrant populations preferred., • Bilingual in English and Spanish required., • Must be able to perform all functions with minimal supervision., • Perform other duties as assigned by supervisor, • A combination of training and experience other than the specified, if judged to be adequate for the job, may be considered.? Physical Demands: Physical Demands: The position does require occasional standing, squatting, and lifting of up to approximately 20 lbs.? By signing below, I hereby acknowledge receipt of my job description. I am aware that continued employment with Ibero-American Action League, Inc. is contingent on my adherence to the policies outlined in the employee handbook and my ability to function within the parameters of the job description. Furthermore, I acknowledge that any questions regarding this job description will be brought to the attention of my immediate supervisor. Employee Signature: Date: The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Ibero American Action League is committed to the policy of equal employment opportunity. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, genetic predisposition, gender identity or expression, carrier status, domestic violence victim status, veteran status or status as a member of any other protected group or activity.

Job DescriptionDescription: We are Hiring! Job Posting: Clinical Support Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $21.50-22.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, provides a safe, therapeutic environment for the residents through clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Involved in carrying out the treatment planning with the clients and clinical team to include encouragement and modeling of an environment that is Trauma Informed. Integral in behavioral management and acts as the liaison between residential and clinical staff., • Assists with developing, implementing, monitoring and supporting residents’ efforts in maintaining their treatment plan for admission, ongoing treatment and training, and discharge or transfers., • Provides support with facilitating family groups, • Provides coordination and oversight of family visits, • Supports clinical staff with clinical activities such as orientation, co-facilitate groups and case management activities., • Makes hourly visual contact with residents and documents in client observation record when Residential Associate is not available, • Assists with SUD assessments, treatment planning, and counseling support., • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides psychoeducation groups utilizing Evidenced Based Practices to support the client’s treatment plan goals such as relapse prevention skills, healthy recovery skills, symptom management, and tobacco cessation., • Provides clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed., • Provides medication observation and monitoring utilizing established protocols in absence of LPN and RA coverage, • Carries out emergency procedures to ensure the safety of residents and staff when required., • Reports issues of clinical concern to clinicians and the clinical team, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and clinical training., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum High School Diploma required, Associates Degree in Human Services field preferred., • CASAC-Trainee or CASAC required., • Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Specialty Care Manager Location: Rochester, NY Department: Care Coordination Employment Type: Full-Time Schedule: Monday-Friday Salary: $25.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provide intake and ongoing care management services to individuals living in Monroe, Finger Lakes or Southern Tier Regional Counties who have been diagnosed with one or more chronic illnesses. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • When needed, serve as contact for referrals and conduct necessary screening and/or follow up for client to proceed with intake in applicable program(s)., • Provide client-guided care management services to caseload assigned, maintaining accurate and verifiable documentation of all services rendered., • Using a person-centered approach, complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by standards set by DOH and lead Health Home contractors., • Demonstrate, promote and practice cultural competency towards clients through respect and understanding., • Recognize and embrace diversity through supporting and encouraging the strengths of everyone served., • Provide meaningful core services for each client assigned monthly and as needed, to ensure all care plan goals are addressed to the satisfaction of the clients served., • Utilizing a team approach, maintain accessibility for clients during the workday., • Assist clients in the acquisition and maintenance of public benefits e.g., Medicaid, SNAP, Social Security, etc., • Provide linkage/referrals and coordination of resources/support for medical care, mental health, social, recreational, and housing/basic needs, etc., • Remain current in the field, support and implement best practice service models within the program., • Make independent decisions and recommendations regarding immediate risk factors presented and provide crisis intervention and follow-up as needed., • Demonstrate flexibility to be available to clients in their homes/communities including working outside of normal business hours as needed., • Provide on-call availability via cell phone to Health Home program as needed., • Serve as client advocate., • Facilitate the development of a Care Team to carry out individualized and strength-based Plan of Care through regular case conferences and case reviews., • Participate in staff meetings and other Care Coordination department activities., • Ensure compliance with all applicable local, State, Federal and Health Home Network regulations and agency policies., • Participate in mandatory ongoing training and professional development offered., • Represent Catholic Charities Family and Community Services on appropriate boards and committees as assigned by CC Director., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Experience: At least two to four years of practical experience working with individuals with disabilities or chronic illnesses. A combination of education and experience may be substituted at the discretion of the Director. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description The below opportunity is a travel assignment that has opportunities in Auburn, Buffalo, Rochester, Clifton Springs, and Geneva, NY. Depending on the travel assignment you are interested in, there will be a radius rule that must be met to qualify, which can be between 50 to 100miles. WorkFit Medical Staffing is looking for a Registered Nurse (RN), you’re the engine and the heart of patient care at WorkFit Medical Staffing. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion. This role supports a wide range of adult and pediatric procedures across specialties such as General Surgery, Robotics, Vascular, Orthopedics, Cardiothoracic, Plastic & Reconstructive Surgery, and more. Every day offers the opportunity to learn, grow, and contribute to an environment where teamwork, innovation, and excellence in patient care are at the forefront. As an OR Nurse, you will be a trusted advocate for patients throughout their surgical journey, ensuring safety, precision, and compassion at every step. You’ll collaborate with expert surgeons, anesthesia providers, and surgical technologists while working in a fast-paced, rewarding environment that values your skills and supports your professional development. RESPONSIBILITIES: · Provides high-quality, patient-centered, clinical care · Performs initial and ongoing assessment of the patient, utilizing appropriate data (i.e. physical, psychological, educational and risk-screen data appropriate for the chronological / developmental age of the patient). · Communicates and documents assessment of patient with the interdisciplinary team. Utilizes all available resources in order to meet the needs of the patient and family. · Develops and documents plan of care, treatment and services which is individualized and appropriate for the patient needs, strengths, limitations and goals. · Complies with organizational policies, procedures and protocols including policies governing safety, medication administration and documentation. · Revises plan of care based on ongoing evaluations and updates documentation appropriately. · Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States. Compliance · Completes a minimum of 5 nationally approved contact hours (CNE or CEU) per year. · Completes mandatory in-services and health screens in timely manner. · Maintains Basic Life Support (BLS) certification. REQUIRED QUALIFICATIONS: · Diploma or Associate’s Degree in Nursing. Bachelor’s Degree in Nursing preferred. · Registered Nurse license in New York State. · Basic Life Support (BLS) certification. · At least 6 months RN experience preferred. · BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA) Registered Nurse (RN) – Operating Room (OR) Pay Rate: $50.00 to $60.00 Shift: All Shifts Available Contract Length: 13 weeks Start Date: ASAP About Workfit WorkFit Staffing brings over 30 years of medical staffing expertise, dedicated to helping healthcare professionals find the right opportunities to grow and succeed. Our team uses a range of screening tools—including personality insights, skill assessments, and role-specific evaluations—to better understand your strengths and match you with positions that fit your experience and career goals. We are committed to supporting you throughout your journey by connecting you with organizations where you can thrive, make an impact, and advance your career. By aligning your skills with the right opportunities, we help you focus on what matters most, delivering quality patient care while achieving professional growth. Our success is measured by the long-term satisfaction and success of the candidates we place.

Job DescriptionDescription: We are Hiring! Job Posting: Vocational & Life Skills Specialist Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time Schedule: Sun-Thurs, 11a-7p Salary: $21.50/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, assists substance use disorder clients in the development and progress of vocational and life skills goals. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists clients in the development and progress of vocational educational goals as needed., • Maintains written records of goals and progress including progress notes and other documentation regarding client vocational status, life skills and recreation progress., • Supports development and implementation of a curriculum to train clients in employability skills., • Coordinates with other staff to integrate & utilize vocational/employment component and curriculum., • Provides interview and job readiness education, including running groups, • Makes contact and develops job experience locations based on client education or interest., • Develops job experience or job shadow opportunity for client, places clients on job site, • Plans and implements all therapeutic recreation, Life Skills and individual leisure components., • Provides classroom instruction in leisure education and stress management., • Provides activities related to physical fitness and recreational outings., • Tracks expenses and submits for payment, • Oversees life skills curriculum in collaboration with the Clinical Team, • Incorporate curriculum into program schedule to be presented by Residential Associates., • Documents and monitors progress., • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in Weekly Clinical Meetings and morning clinical rounds, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Bachelor’s Degree in Human Services, Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder or mental health clients is preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Endeavor Health Services is looking for a full-time, highly motivated Peer Specialist to join our growing team. As a Peer Specialist, you will provide direct services and support to our agency and its clients. You will be responsible for creating a safe and supportive environment for our clients, as well as providing peer-to-peer counseling, educational, and advocacy services. You will also be instrumental in building strong relationships with our clients, collaborating with other members of the team, and advocating for our clients in the community. If you are passionate about helping others and have the experience needed, we want to hear from you! This is a new position as we expand our services in the Rochester, NY area. The clinic is located at 150 Mt Hope Ave, Rochester. This location serves forensically connected clients from a variety of referral sources including US Probation, the Bureau of Prisons, NYS Parole, County Probations, the Courts, etc. Candidates must have an interest in working with a diverse population of adults with mental health and/or substance abuse issues including the forensics population. DUTIES AND RESPONSIBILITIES: • Meet with individuals in the community or in clinic to help provide support and advocacy., • Attend conferences and meetings with individuals, to assist them in accessing services., • Assist staff, family, and individuals in identifying problems that prevent them from accessing services., • Work with the team to help develop alternatives to barriers., • Support individuals in navigating and linking with services., • Develop and implement activities to involve individuals and their supports., • Facilitate support groups for peers., • Ensure that all required forms and documentation are completed., • Willing and capable of working with clients of different cultural backgrounds., • Willing to learn, articulate, and clarify the specialist’s personal values, stereotypes, and biases about their own background and potential impact related to relationship in working with individuals from different backgrounds., • Assist in obtaining input and feedback from individual to determine needs, satisfaction, etc., • Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA. QUALIFICATIONS: • Must be at least 18 years of age., • Have completed, or must complete within six (6) months of hire, the Peer Advocate training., • A current or former recipient of services to assist in recovery., • Must have a high school diploma or GED, • Must have a valid NYS driver license and reliable transportation, • Must possess the knowledge, desire, and skills to advocate for the needs of individuals and their families, • Must have knowledge of community resources, the ability to communicate well with others, and network with other organizations. We offer competitive salaries and an array of employee benefits, including Medical, Dental, Vision, Company Paid Life and AD&D, Company Paid Long Term Disability, Supplemental Life and AD&D, Supplemental Short Term Disability, 401 (K) retirement savings plan with company contribution, 10 paid holiday, Generous paid vacation, Paid sick time, Employee Assistance Program Salary $18.13-$22.66 per hour depending on education, certification and experience. Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job DescriptionDescription: We are Hiring! Job Title: Fiscal Intermediary (FI) Compliance Coordinator Department: Intellectual and Developmental Disabilities Reports to: Director of Individualized Community Supports Employment Type: Full Time, 35 hours/week Schedule: Monday - Friday Daytime Pay Rate: $22.00 - $23.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Coordinator manages and reviews OPWDD and Medicaid-required documentation, ensures accurate uploads and labeling, assists with audits, collaborates with internal and external partners, supports staff training compliance, maintains tracking systems, assists families with compliance expectations, and helps manage Housing Subsidy documentation. Essential Duties and Responsibilities • Oversees systems developed to track receipt and distribution of various documents as required for OPWDD regulations and guidance., • Maintains accurate and up-to-date knowledge of OPWDD regulations and guidance that pertain to CCFCS FI services., • Uses third-party software programs and regularly trains on most up-to-date practices on software platform to maintain compliance., • Contacts outside providers, including but not limited to, Care Mangers and Brokers, to follow up on documentation requests., • Reviews documentation to meet Medicaid standards., • Ensures documentation is uploaded in applicable software and accurate labeling., • Develops audit processes to ensure documentation comply with regulatory and agency standards and provides continuous feedback/recommendations to team to ensure adherence., • Partners with the Quality Improvement team and Corporate Compliance Officer perform specialized audits as needed, and to identify trends and evaluate outcomes., • Prepares documentation upon request for external audits., • Assists FI Supervisory team with maintaining staff training compliance and following up with employees., • Creates and maintains database for staffing needs and families needing additional hours, • Assists FI Supervisors in obtaining missing staff documentation, • Works with families and Self-Direction participants to better understand their role in compliance as outlined in the Memorandum of Understanding., • Participates in groups that pertain to Compliance and SDS (DDAWNY/eVero) and share information with team., • Assists with annual housing recertifications under the NYS OPWDD Housing Subsidy Program., • Assists with maintaining tracking and documents for Housing Subsidy program Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Education: Associates degree in related field. Experience: Minimum of two years of experience as OPWDD CCO Care Manager, Self-Hired Staff, Fiscal Intermediary or OPWDD compliance **Equivalent combination of education and experience will be considered. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines, follow protocols, • An ability to work under pressure,, • Ability to maintain highly organized environment, • Excellent verbal/written and customer service skills, • Ability to create tracking tools, templates and charts, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

That is our tagline at Evans Fox and what we strive to live by every day. We know our clients seek our help during the most important times of their lives, and we try never to lose sight of that. If you are a self-motivated lawyer with a true desire to help people, we would love to talk to you. We have an immediate opening in our litigation department for both an experienced attorney and an associate-level attorney. The right candidates will be passionate advocates who thrive in a collaborative environment and are committed to delivering exceptional results for our clients. Experienced Attorney (5+ Years) The successful candidate will have 5+ years of experience handling a variety of litigation matters, including but not limited to commercial litigation, matrimonial and family litigation, personal injury, estate litigation, and other matters as needed. This attorney should be self-sufficient and have the ability to independently represent clients from the inception of the representation through its conclusion. Associate Attorney (0–2 Years) We also have an opening for an associate attorney. The successful candidate will have 0–2 years of experience and will be expected to assist in the handling of a variety of litigation matters including commercial litigation, matrimonial and family, personal injury, estate litigation, and other matters as needed. The right candidate will have excellent legal research and writing skills, strong communication skills, and the ability to apply critical thinking to each task assigned. The candidate will report directly to the firm's litigation partners and will assist all attorneys within the firm. Why Evans Fox LLP? • Work alongside experienced litigators in a supportive, team-oriented environment, • Engage in meaningful work that directly impacts clients' lives, • Opportunity for professional growth with direct partner mentorship, • Handle diverse matters across multiple practice areas, • Be part of a firm that genuinely lives by its tagline: Counsel for What Matters Most Qualifications • New York Bar admission required (additional bar admissions a plus), • Litigation experience across one or more of the firm's practice areas preferred, • Strong analytical, research, and written and verbal communication skills, • Ability to manage client relationships with professionalism and empathy, • Self-motivated with the ability to work independently and collaboratively, • Commitment to providing excellent legal service to clients Responsibilities • Independently manage and advance litigation files from inception to resolution (Experienced), • Assist attorneys in all phases of litigation including research, drafting, and court preparation (Associate), • Draft and prepare legal documents, pleadings, motions, and correspondence, • Advise clients on legal rights, strategy, and case developments, • Appear in court and represent clients at hearings and conferences, • Negotiate settlements and advocate zealously for client outcomes Compensation & Benefits Evans Fox LLP offers a competitive compensation package that rewards strong performance: • Competitive base salary commensurate with experience, • Origination Incentive Bonus, • Production Incentive Bonus, • Health and dental insurance coverage (Excellus BC/BS) provided at no cost to you, • $50,000 term life insurance policy at no cost to you, • 401(k) Retirement Plan with Safe Harbor Employer Match, • Payment of bar dues and professional organization memberships, • CLE seminar and program coverage approved by the partnership

Company Description Cellino Law is a premier Personal Injury Law Firm serving New York, Pennsylvania, New Jersey, and Connecticut, with a legacy that spans over 65 years. Founded by Ross Cellino, the firm takes a trial-focused approach to advocate for maximum compensation for its clients. With a team of approximately 31 dedicated attorneys, Cellino Law is committed to providing personalized, client-first legal services. Known for its deep-rooted history and commitment to trust and loyalty, the firm takes pride in treating every client like family and fostering a culture of justice and integrity. Job Description Cellino Law LLP is seeking a skilled and motivated Personal Injury Attorney to join our growing team in Rochester, New York. Responsibilities: • Manage a caseload of personal injury matters independently, from initial client intake through trial or settlement, • Conduct legal research, draft pleadings, motions, and discovery, • Attend court appearances, depositions, mediations, and trials, • Communicate effectively with clients, opposing counsel, and team members, • Provide top-tier legal representation in maximizing results for clients Qualifications: • 2 to 10+ years of experience handling personal injury cases, • Licensed and in good standing to practice law in New York., • Strong litigation and courtroom skills, • Excellent communication, organizational, and negotiation abilities, • Ability to work independently while collaborating in a team environment Salary / Bonus Package: • Base Salary for this position ranges from $100,000 to $150,000 depending on experience and qualifications (minimum 2 years). in addition to base salary, attorneys receive a performance-based bonus compensation for each resolved case. Bonuses are paid to attorneys on a monthly basis., • For a realistic view of total compensation potential, in 2025, among our attorneys who have been with the firm for at least one full year and were on the same performance based compensation structure as offered in this position, annual bonuses ranged from $45,000 to $389,000 per year with an average of $185,000.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Sa-Sun, Overnights (16 Hrs.) Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Sa-Sun, 2pm-10:30pm Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: Education: Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-time Schedule: Sa-Sun, 8 am -4 pm Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Maintenance Technician I Location: Rochester, NY Department: Facilities Employment Type: Full-Time Schedule: M-F, 40 hours Salary: $23.50/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, performs a wide range of facilities services. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Responsible for all aspects of preventive maintenance to ensure safe and secure Agency facilities., • Make appropriate repairs as directed by Supervisor., • Monitor sand reports any property damage to Agency facilities to Supervisor., • Maintains cleanliness and repair of buildings to include windows, flooring, and appliances., • May oversee contractors/vendors work for quality and adherence to contracts., • Janitorial duties may include but are not limited to cleaning/waxing floors, filling paper supplies, cleaning walls, washing windows, etc., • May be required to set up and tear down for Agency meetings, perform office moves, and painting., • Provide worksheets outlining completed tasks to the supervisor at the end of each day., • Provide tracking sheets to the supervisor at the end of each week., • Perform on-call procedures assigned by supervisor., • Actively participate in staff meetings and training as required. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • High School Diploma or equivalent combination of education and experience will be considered., • Minimum of 2 years’ maintenance experience required. Candidates must have mechanical aptitude., • Experience with energy management systems; Access Control Systems; IT wiring and Monitoring/Camera Systems preferred., • The candidate must have a valid NYS Driver’s License with a driving record that follows Agency guidelines. Candidates must have reliable transportation as frequent travel between sites is required. A relevant combination of education and experience will be considered. Special Requirements: Required to purchase and use own hand tools. Upon one year of employment, a stipend for the purchase of new tools will be provided. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Maintenance Tech II Location: Rochester, NY Department: Facilities Employment Type: Full-Time, 40 hrs. Schedule: Monday-Friday Salary: $28.00-28.50 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, performs a wide range of facilities services. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Special Requirements Required to purchase and use own hand tools. Essential Duties and Responsibilities • Responsible for all aspects of preventive maintenance to ensure safe and secure Agency facilities. o Make appropriate repairs as directed by Supervisor. o Monitor sand reports any property damage to Agency facilities to Supervisor. o Maintains cleanliness and repair of buildings to include windows, flooring, and appliances. o May oversee contractors/vendors work for quality and adherence to contracts. o Janitorial duties may include but are not limited to cleaning/waxing floors, filling paper supplies, cleaning walls, washing windows, etc. o May be required to set up and tear down for Agency meetings, perform office moves, and painting. o Utilize advanced trade skills which may include, but are not limited to plumbing, electrical, or HVAC. • Provide worksheets outlining completed tasks to supervisor at the end of each day., • Provide tracking sheets to supervisor at the end of each week., • Perform on-call procedures assigned by supervisor., • Actively participate in staff meetings and training as required., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: High School Diploma or equivalent combination of education and experience will be considered. Skilled in advanced trade including but not limited to plumbing, electrical, or HVAC. Experience: Minimum of 2 years’ maintenance experience required. Candidates must have mechanical aptitude. Experience with energy management systems; Access Control Systems; IT wiring and Monitoring/Camera Systems preferred. Candidate must have valid NYS Driver’s License with a driving record that follows Agency guidelines. Candidates must have reliable transportation as frequent travel between sites is required. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts, and provide insight into HR industry best practices Team Lead Responsibilities • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Requirements • Bachelor’s Degree and/or equivalent experience in a client-facing role., • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • Operations experience Preferred Requirements • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Mobility Mentor – Steps to Success Location: Rochester, NY Department: Steps to Success Rochester Employment Type: Full-Time, 40 hours Schedule: M-F, 9am-5pm Salary: $22.00-23.50/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the role: The Steps to Success is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring® model—designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational change for families residing in targeted zip codes within the City Of Rochester. The Mobility Mentor will partner with enrolled program participants for up to two years, fostering a relationship built on trust, respect, and participant-driven progress. Mentors support participants in setting and pursuing personalized goals across key life domains, including: Housing, Supportive social networks, Health, Savings and debt, Education and skill development, and Employment. Mentors engage participants through structured coaching, action planning, access to supportive services, financial incentives, and skill-building experiences. The approach is holistic and strength-based, helping participants build self-efficacy and develop the skills and confidence necessary to navigate setbacks and stay on a path toward long-term stability. This role offers a unique and rewarding opportunity to be part of a team of Mentors at CCFCS and from other organizations that empower families to achieve transformational change in their lives and communities. Essential Duties and Responsibilities: Participant Recruitment & Engagement • Promote outreach strategies and participate in recruitment activities to achieve participant enrollment goals., • Conduct intake and selection processes for new participants., • Build and maintain long-term, trusting relationships with participants. Case Management & Goal Planning • Partner with participants in the creation of individualized goals and action plans tailored to each participant., • Provide ongoing case management, supporting participants across a broad set of social determinants of health., • Monitor and evaluate participant progress and outcomes., • Facilitate referrals to community service providers and ensure coordination of needed resources. Job Readiness and Placement • Complete job readiness assessments and follow through with job preparation support., • Connect participants with workforce initiatives (i.e., Rochester Works) and business community/employment opportunities., • Promote employment retention through post-employment services. Program Facilitation & Participant Support • Conduct individual counseling sessions, group meetings, prevention education, and developmental workshops., • Support the coordination of special events such as community learning and graduation ceremonies. Data Management & Compliance • Maintain accurate and up-to-date participant and program records., • Utilize community-wide software systems to track referrals and service coordination., • Participate in case reviews and audits to ensure compliance with program processes and standards., • Maintain strict confidentiality of client and program information. Organizational Participation & Professional Development • Attend relevant agency meetings, trainings, and workshops., • Actively pursue ongoing professional development through reading, in-service learning, and external conferences., • Demonstrate alignment with the agency’s Mission, Vision, Values, and Strategic Plan, including the core competencies of being collaborative, community-focused, innovative, entrepreneurial, culturally competent, and inclusive. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Qualifications: Education: Bachelor’s Degree preferred. Associate degree required, or an equivalent combination of experience and education will be considered. Experience: 3 years of experience performing mentoring/coaching and participant navigation functions in support of a human services program preferred. Knowledge of local network of service providers preferred. Experience with participant needs assessment including softskills assessments and/or career interest assessment/inventory instruments and resources helpful; knowledge housing-related resources, high school equivalency, financial literacy, credit establishment/repair, and banking processes preferred. Experience in educational/career/vocational development preferred including knowledgeable regarding local occupational, educational resources. Other Qualifications: Relationship Building & Community Engagement Demonstrated ability to build and maintain effective working relationships at all organizational levels, as well as partnerships with human service, childcare, residential, business, financial, and educational institutions across both public and private sectors. Familiarity with the Greater Rochester area and experience working in collaborative community structures is highly valuable. Cultural & Communication Competence Strong verbal and written communication skills, with excellent interpersonal and customer service abilities. Must demonstrate respect for diverse cultural backgrounds and effectively engage with individuals and groups from varied settings. Bilingual proficiency in English/Spanish is strongly preferred; American Sign Language (ASL) skills are a plus. Professional Skills & Work Style Initiative-taker with strong organizational, analytical, and problem-solving skills. Capable of managing multiple priorities in a fast-paced environment while meeting fixed deadlines. Flexibility to work occasional evenings and weekends, particularly during participant recruitment phases, is required. Understanding of Target Populations Must possess an understanding of the challenges faced by low-income and vulnerable populations, especially those transitioning from public assistance to self-sufficiency. Sensitivity to the social and economic barriers impacting these individuals and families is essential. Technology & Data Proficiency Proficiency in Microsoft Office applications is highly preferred. Must be capable of supporting accurate program information in digital platforms, and contributing to reporting, and presentations. Familiarity with social media is highly preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Part-Time, 20 hours Schedule: Thurs-Sat 4:00 pm-12:00 am Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time, 40 hours Schedule: M-F 12 am- 8 am Salary: $19.25-19.75/hour DOE, with an additional $.75/hour after med certification As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY or Newark, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Sa-Sun, 12am-8am Salary: $19.25-19.75 (.75 increase upon Med Certification) As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Pittsford, NY. location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as the day-to-day performance of their jobs. The Lead works with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Client Services Expectations • Dependability/Follow-up: Timely responsiveness & proactive follow-up, • Problem solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitative information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance: Provide clients guidance on HR and Payroll best practices, organizational change management, and Paylocity product fit, • Implement and optimize products: Ability to implement ancillary products and optimize the primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts, and provide insight into HR industry best practices Team Lead Responsibilities • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements., • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one one-on-one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Requirements • Bachelor’s Degree, • 2 years of payroll and/or call center experience, • Successful experience in handling escalations and at-risk client retention efforts, • Project management experience, • Proficient in Microsoft Outlook, Word, Excel, • Operations experience Preferred Requirements • 1+ years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits and/or HR administration, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $59,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! This Lead Client Services Ops role will support the Paylocity for Finance Team. In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The purpose of the Team Lead is to provide operational initiative, guidance and support across a Client Services Team of Account Managers, enabling outstanding client satisfaction. This is done by (1) monitoring team performance (quantitative and qualitative), (2) providing ongoing learning opportunities that continually share and build knowledge (3) working directly with clients on escalated issues (4) identifying and facilitating process improvements and (5) coordinating work across the team, including workload management and client assignments. The Team Lead exercises independent judgment in many situations to achieve and sustain client satisfaction. Supervises a team of approximately 6-10 Account Managers to ensure service levels are met or exceeded, as well as day-to-day performance of their jobs. The Team Lead will work with a group of Leads to prioritize and coordinate work for the maximum impact. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CLIENT SERVICE EXPECTATIONS • Dependability/ Follow Up: Timely responsiveness & proactive follow up, • Problem Solve: Troubleshoot and problem solve leveraging knowledge, resources, qualitative and quantitate information, • Communication: Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders, • Guidance – Provide clients guidance on HR and Payroll best practices, organizational change management and Paylocity product fit, • Implement and optimize products – ability to implement ancillary products and optimize primary HCM set up, • Influence: Ability to influence outcomes with primary decision makers, negotiate contracts and provide insight into HR industry best practices TEAM LEAD RESPONSIBILITIES • Metrics, Reporting and Analysis: Leverage formal and informal metrics to identify trends, monitor team & individual effectiveness and assess intervention results. Identify and advocate for necessary metrics and reporting. Develop tracking for metrics not yet developed. Use metrics to create a culture of continual improvement and to create focus where needed for purposes of learning, coaching, intervention and operational improvements. • Performance Management: Continually assesses and build knowledge (technical, business, soft skills) through real time teaching, one on one discussions, team meetings and through the performance management process. Takes initiative and develops opportunities for the Account Managers to share and build knowledge and skills. Prioritizes learning objectives based on the highest impact to the clients and to Paylocity. Facilitates coaching, training and mentoring of AMs. Assesses client movement and prepares and supports impacted AMs to facilitate ongoing outstanding client service., • Client Focus: Proactively and reactively monitors and assesses client interactions and intervenes when needed in providing coaching and feedback. Acts as first level escalation and directly engages clients and takes action and ownership to resolve issues. Proactively identifies situations (AM turnover, lack of knowledge, etc.) that may disrupt outstanding service and takes steps to minimize impact. Ability to negotiate, influence, consult and resolve objections with C-Suite decision makers, • Operational Tools & Processes: Plan, lead and execute on cross-team work focused on increasing operational effectiveness. Represent the Service Center in key initiatives across Operations. Seeks out and facilitates opportunities to improve efficiency and effectiveness through better tools and processes., • Workload Coordination & Assessment: Continually schedules, monitors and adjusts workload across the team to ensure priorities are met and availability and responsiveness goals are achieved. Considers client need with Account Manager capability and capacity and aligns clients with the intent to provide the most consistent positive client interactions. Coordinate cross team communication and resources for maximum team effectiveness, taking advantage of opportunities to create efficiencies. Education and Experience Required • Bachelor’s Degree required, • 2 years payroll, finance, or spend management with client services or support experience, • Successful experience in escalations and at risk client retention efforts, • Project Management experience, • Proficient in SQL, MS Access or Excel, • Operations experience Preferred • 1 + years supervisory experience, • HRIS experience, • Experience leading training initiatives, • Experience using reporting and metrics as a key part of the job, • Minimum 3 years’ experience in payroll, benefits, HR administrator, and/or Finance/Spend Management, • Ability to present HR Data effectively Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $53,600 - $85,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers. Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Limited Part-time Schedule: Sa-Sun, 12 am-8 am Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionSalary: $100,000+ Per Year About the Role HUNT is seeking an Engineering Team Leader to oversee a growing team of engineers working on Telecommunications projects. This role is perfect for a strong technical leader who thrives on collaboration, mentorship, and driving successful project delivery. As a Team Leader, youll play a critical role in shaping both our projects and our people fostering a high-performance culture, ensuring quality design, and delivering broadband projects on time and on budget. If youre passionate about growing talent, leading with vision, and building solutions that connect communities, we want to talk to you. This position is open to the following office locations; please indicate which office you would prefer when filling out an application: • Horseheads, NY, • Rochester, NY Key Responsibilities • Lead a team of engineers to deliver construction documents, feasibility reports, tracking and other telecommunications consulting deliverables. Team leadership will include aligning companywide resources while also providing guidance, support, and mentorship to team members., • Oversee the execution of projects by managing multiple project managers, ensuring that design and implementation align with best practices., • Foster a collaborative environment within the team and with other design departments within the company. Communicate effectively with stakeholders about project status, technical challenges, and timelines., • Ensure successful delivery of projects by managing task priorities, tracking task progress, and mitigating any identified risks. Tracking project costs, approving team billing will be critical components of the Team Leader position., • Promote a culture of continuous process improvement by identifying process inefficiencies then recommending improvements., • Participate in recruitment efforts and help onboard new team members into the company culture., • Conduct regular group and as well as one-on-one meetings with team members. This will set clear goals and measure individual and team performance., • Ensure that standard operating procedures are followed and project documentation is up to date. Advocate for the creation of technical documentation that will support knowledge sharing and maintainability. Qualifications • Bachelors degree in Engineering, or a related field (Masters a plus)., • Professional Engineering (PE) license preferred., • 10+ years of engineering experience, with 5+ years in a leadership or management role., • Proven ability to lead technical teams, mentor engineers, and ensure high-quality design and project execution., • Skilled in workstream delegation and resource management, keeping multiple critical projects on track simultaneously., • Strong project management expertise, including budgeting, scheduling, risk mitigation, and team task tracking., • Hands-on experience delivering construction documents, feasibility studies, and broadband consulting projects., • Effective communication and presentation skills, able to clearly explain technical solutions to both technical and non-technical stakeholders., • Highly organized, process-oriented, and committed to continuous improvement, documentation, and technical best practices. Benefits • Holidays, • PTO, • Health Insurance, • FSA/ HSA, • Life Insurance, • 401(K) plan, • Continuing Education Support About HUNT HUNT is a full-service A/E Firm with offices located in Albany, NY, Binghamton, NY, Horseheads, NY, Rochester, NY, Towanda, PA, and Williamsport, PA. As a firm, our vision is to build vibrant communities by empowering creativity and partnership. We have accomplished this to date by being an entrusted partner to our clients/communities, providing full-service design that is innovative, practical and community focused. In addition, we offer a family friendly, flexible workplace that aims to encourage long, successful, sustainable careers through a variety of life stages. We are excited to welcome you to apply to this strong culture and hope that your values align with those of the firm, which will further enhance our culture even as we look toward targeted growth opportunities. HUNT is an Equal Opportunity Employer (EOE). Salary commensurate with experience and qualifications.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Full-time Schedule: Tues-Sat 4pm-12am Salary: $19.25-19.75 (.75 increase upon Med Certification) As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! *Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet