Cashier & Service day shift
12 days ago
Murfreesboro
Job DescriptionDescription: Purpose of Job Execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence. Essential Functions • Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers., • Be pleasant and alert to customer needs., • Greet guests as they enter restaurant or drive thru., • Initiate and complete customer transactions quickly and accurately through the drive thru., • Process customer transactions and maintain an accurate cash drawer throughout shift., • Assemble and deliver order to customers quickly and efficiently.Keep entire work area clean and sanitary throughout shift., • Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed., • Operate and maintain food/drink/treat related equipment and registers properly and safely., • Complete assigned prep work for stocking and set up of work area., • Stock and execute proper rotation of products., • Assist with end of day cleaning., • Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer., • Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks., • Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Operates work area in accordance with established standards, policies and procedures. Answer customer questions about product ingredients and preparation; suggest appropriate items to compliment customer orders. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicate all significant issues, both positive and negative, with management staff. Requirements: Qualification Standards • Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time., • Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift., • Must be able to work in and out of different temperature ranges., • Interact with the public and co-workers constantly during shifts., • Clean up after all kinds of messy situations., • Capability to stand for long periods of time and lift up to 25 lbs., • Must be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers., • Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.