Remote Customer Service Representative
hace 1 día
Murfreesboro
About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter. What You’ll Do • Handle customer-service or sales calls (inbound and outbound)., • Follow detailed scripts and procedures., • Resolve customer issues using empathy, accuracy, and strong communication., • Meet performance goals for quality, response time, and satisfaction. What You’ll Need • Clear English communication (bilingual preferred, additional pay), • 2-monitor setup, minimum 1080p resolution each, • Hard-wired Ethernet connection, • Windows 10 or higher, 8GB+ RAM, and a USB headset with noise cancellation, • Quiet, distraction-free workspace, • Strong work ethic and ability to complete training modules independently Preferred Background • 2+ years of customer-service, call-center, or sales experience, • Previous remote or performance-based work experience, • Tech-savvy, reliable, and eager to learn Please note this is a 1099 contractor position.