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Job Description This is a position within Keller Executive Search and not with one of its clients. Eager to keep a global executive search firm running smoothly while supporting dynamic teams? Become our Office Coordinator at Keller Executive Search and excel in a vibrant, team-oriented atmosphere. You'll manage office operations, coordinate logistics, and contribute to seamless recruitment processes. Perfect for those seeking an office coordinator job in a growing talent firm. Key Responsibilities: • Oversee daily office operations, including supplies, vendor management, and facility maintenance., • Coordinate scheduling for team meetings, interviews, and office events., • Handle incoming communications, routing calls, emails, and inquiries efficiently., • Maintain organized records, databases, and filing systems for operational efficiency., • Assist with onboarding new hires, preparing materials, and coordinating training., • Support administrative tasks like expense tracking and report compilation., • Experience as an Office Coordinator, Administrator, or similar support role., • Familiarity with office software like Microsoft Office and collaboration tools (e.g., Slack, Zoom)., • Strong organizational skills with the ability to juggle multiple priorities., • Excellent communication and interpersonal skills., • Ability to manage confidential information responsibly., • Detail-oriented with problem-solving aptitude., • Team player who thrives independently when needed., • Compensation and Benefits (Upfront Highlights):, • Competitive salary: $78,000–$95,000 annually (depending on experience)., • Comprehensive health insurance (medical, dental, and vision)., • 401(k) retirement savings plan with company match., • Paid Time Off (PTO) including vacation, holidays, and personal days., • Paid Sick Leave., • Significant opportunities for professional growth, skill development, and career advancement., • Supportive, inclusive, and diverse work environment valuing collaboration and innovation., • The chance to make a meaningful impact by ensuring smooth operations in talent connection., • Professional Growth, • Experience in a fast-growing international organization., • Opportunity to expand into coordination for recruitment projects., • Hands-on skill-building in office management and team support., • Company Culture, • Flat management structure with direct access to decision-makers., • Friendly, collaborative U.S.-based team empowering innovation., • Open communication environment., • No bureaucracy or rigid hierarchies., • Results-oriented approach. Why Join Keller Executive Search: Global Reach and Impact Join a top-tier international executive search firm with worldwide reach. You'll gain exposure to U.S. markets, global stakeholders, and high-stakes talent acquisition that drives transformative business growth. Career Acceleration Thrive in a flat, results-oriented structure with direct access to decision-makers, offering rapid professional development, hands-on learning in executive recruitment, and clear paths to expand your responsibilities in a scaling organization. Collaborative and Inclusive Culture Team up with a friendly crew that fosters open communication, celebrates diversity, and values innovation—free from bureaucracy, with a focus on teamwork and meaningful contributions to connecting top talent with life-changing opportunities. Work-Life Integration Enjoy the flexibility of remote work in a supportive environment that prioritizes your well-being, while making a tangible difference in industries worldwide through ethical, high-standard recruitment practices. Unmatched Professional Growth Benefit from opportunities to work on diverse, high-impact projects, including leadership assessments and HR advisory services, in a company committed to excellence, client success, and long-term employee development. Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: • California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at ., • Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available., • Rhode Island: We do not request or require salary history from applicants., • Connecticut: We provide wage range information upon request or before discussing compensation. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Description *Relocation required in 6-18 months About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development • Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration., • Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers., • Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy., • Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources., • Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible., • Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology., • Ensure the use of marketing tools on selected customer accounts as instructed., • Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department., • Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability., • Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs., • Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally., • Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety., • Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed., • Excel in a fast-pace, high-pressure environment where speed and quality are paramount, • Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible, • Ability to always demonstrate polished and professional behavior, • Strong communication and presentation skills, • Leads through encouragement and coaching, navigates conflict through positive conflict resolution, • Sales and customer focused, with an organized and systematic approach to the work, • Demonstrated ability to follow-through with both internal partners and external customers, • Forward-thinking; adept and comfortable with change; ability to act as a "change champion", • High School or GED required, • College education preferred, • 5+ years of people management experience, • 7+ years of customer service experience, • Automotive/auction experience preferred, • CRM experience preferred, • Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. • The physical activity requirements of the position range from Light to Medium Physical Work., • Frequent – standing, watching, touching, listening, walking, talking, • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description About SpringWorks Therapeutics: SpringWorks Therapeutics, a healthcare company of Merck KGaA, Darmstadt, Germany, is a commercial-stage biopharmaceutical company dedicated to improving the lives of patients with rare tumors. We developed and are commercializing the first and only FDA and EC approved medicine for adults with desmoid tumors and the first and only FDA and EC approved medicine for both adults and children with neurofibromatosis type 1 associated plexiform neurofibromas (NF1-PN). At SpringWorks, we are committed to finding answers people with rare tumors need. We thrive in an atmosphere of passion and tenacity, fueled by the excitement of the possibilities science may unlock and driven to work with urgency because of the importance of our work. We value authenticity because diverse backgrounds, cultures, styles and abilities can only help us find the answers that people with rare tumors are looking for. Your Role: The US NF1-PN Regional Marketing Lead, is a crucial field-based member of the Marketing Team committed to advance our commercial potential in rare NF1-PNs and ensure the successful management of thought leader relationships. You will do this by creating meaningful customer experiences, helping to inspire education and therapeutic consideration for HCP and Patients. You will be responsible for working cross-functionally with Marketing, Sales, Market Access, Medical Affairs, Legal, Regulatory, and Compliance to shape customer engagement strategies, manage P2P efforts and key regional marketing initiatives, including congress presence and sponsorships, generate actionable insights, anticipate market trends, and uncover competitive intelligence, ensuring compliant execution of business objectives. This role will play a vital role in creating and executing comprehensive engagement strategy by developing a best-in-class experience with external stakeholders. You will be responsible for establishing and managing Key Thought Leaders and driving advocacy, identifying and cultivating relationships with emerging leaders and rising stars, managing key stakeholder relationships (e.g., academic institutions, professional associations, congress organization committees, pathway committee members), and gathering market insights to inform the development and execution of successful commercial strategies and tactics. The ideal candidate will be a driven, collaborative, and solution-oriented individual with a proven competency for scientific knowledge and the ability to develop and maintain strong relationships with KTLs and internal teams. You will have effective communication, excellent presentation development and delivery skills, and the ability to effectively interact collaboratively with and influence key internal and external customers including scientific leaders and internal cross-functional stakeholders, including the C-Suite. This position reports to the Senior Director, U.S. NF1-PN Regional Marketing and will work in very close partnership with Sales, the TGCT and NF1-PN Brand Team and the broader U.S. Rare Tumor Marketing Team. Location/Travel Requirements: Willingness to travel up to 75% of the time, inclusive of conferences on weekends, overnight programs as well as attendance at key internal meetings. Individual must reside within the South Central Region of the US given the extensive travel arrangements of this role. Location Classification – Field-Based: Officially classified as working as a member of field organization, with the expectation of this role to travel and engage and with external partners, collaborators, and other third parties regularly on behalf of SpringWorks Therapeutics. #LI-Remote Essential Duties and Responsibilities: • Identify, develop, and implement an impactful engagement strategy with disease-state Key Thought Leaders (KTLs) in their assigned region that drives appropriate advocacy for assigned assets and future NF1-PN brands; generate insights that inform brand strategy and positioning., • Represent SpringWorks and the brand as the critical point of contact with KTLs and Medical Experts and serving as the liaison for the Executive team at key prioritized congresses throughout the year (e.g., ASCO, CTOS, etc.)., • Create and maintain accurate and detailed KTL and key stakeholder lists, engagement strategy and action plans to contribute to brand lifecycle management., • Appropriately mobilize thought leaders to their community peers in oncology clinics across the region., • Working with Brand and Regional Marketing, implement and measure national and regional congress strategy with a particular focus on recruiting, organizing, and moderating the meetings and discussions with KTLs to advance business objectives., • Identify and implement innovative Peer-to-Peer KTL programming to drive uptake of brand into the marketplace and effectively manage and lead key Peer-to-Peer Agency relationships., • Monitor regional market trends and make real-time updates to KTL engagement plans to support business objectives., • Working with Sales and Marketing, identify NF1-PN thought leaders who are appropriate for promotional speaker programs, advisory boards, conferences, and home-office training / meetings., • Foster and lead productive business relationships with Sales Leadership and TBM Team, Marketing, Market Access, Medical Affairs, and other relevant functions., • Work closely with the broader Commercial team to ensure alignment on the implementation of programs and marketing strategies and tactics., • Contribute to the development of the brand planning process., • Lead/assist in the design, recruitment, and execution of advisory boards., • Lead the identification and recruitment of speakers, lead in the speaker training process, liaising with appropriate stakeholders in both legal, compliance, and medical, and partnering with internal operations on speaker program execution., • Develop clear and fully aligned KPI measurement linked to national- and local-level plans, based on a thorough understanding of market dynamics, competitive landscape and future trends and opportunity assessment., • Ensure all promotion tactics adhere to regulations, requirements, and all other relevant federal, state, local, laws and internal operating procedures and branding guidelines., • Manage the development and execution of resources and materials such as speaker decks, ad board decks, resources for use with KTLs., • Oversee and have full accountability for budget associated with activities/events implemented., • Manage budget on an ongoing basis and ensure spend and gating are reconciled on time & accurately. Minimum Qualifications: • BA/BS degree required., • 7+ years (or 5+ years with advanced degree) proven experience in pharmaceutical and/or healthcare industry brand marketing and sales (preferred), • Proven successful track record of relationship building with external stakeholders, while extracting insights that are relevant for the business strategies and ongoing plans. Preferred Qualifications: • Direct Thought Leader Engagement experience, • Experience with Veeva Vault and PromoMats, • Understanding of US Oncology landscape including Community Oncology and Academic Oncology dynamics, GPOs, Payer landscape, Specialty Pharmacy stakeholders, • Experience across multiple promotional channels (P2P, Personal, Non-Personal, Patient Marketing), • Successful track record in understanding the US regulatory environment and navigating the MLR review process, • Ability to effectively access, interact with, and influence various internal and external audiences as needed to support strategic initiatives, goals, and objectives., • Strong scientific acumen., • Proven ability to work cross-functionally and with a collaborative mindset and ability to manage multiple projects simultaneously., • High proficiency with Microsoft Word, PowerPoint, and Excel, • Successful design and implementation of strategies with an ability to define a clear path in a complex environment, utilizing strong analytical skills to navigate through complex challenges., • Excellent oral and written communications skills with an ability to translate complex information into succinct and impactful messages and deliver effective and influential presentations to external and internal stakeholders., • Strong understanding of the commercial aspects of the business and ability to effectively "connect the dots" to align strategic interests with other relevant functions within the organization (e.g. medical, market access, etc.)., • Expert knowledge of guidelines under which pharmaceutical companies operate., • Proven project and vendor management skills including budget management, planning, prioritization, objective setting, and logistics execution., • Adept in expense budget planning, tracking, and ROI measurement., • Results-oriented, exhibits leadership skills, and ability to influence without authority., • Demonstrated ability and eagerness to work in a fast-paced environment, striving for excellence in everything you do, alongside a team that is driven by improving the lives of patients. We offer best-in-class benefits for our team of SpringWorkers who work with urgency on behalf of patients suffering from devastating diseases. Interested in learning more, review additional information here Benefits. EEO Statement: SpringWorks maintains an EEO Policy providing for equitable opportunities for employment and conditions of employment to all employees and applicants regardless of actual or perceived sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender, gender identity or gender expression, sexual orientation, partnership status, marital status, familial status, pregnancy status, race, color, national origin, ancestry, caste, religion, religious creed, age, alienage or citizenship status, veteran status, military status, physical or mental disability, past or present history of mental disorder, medical condition, AIDS/HIV status, sickle cell or hemoglobin C trait, genetic predisposition, genetic information, protected medical leaves, victims of domestic violence, stalking, or sex offense, political affiliation and any and all other characteristics or categories protected by applicable federal, state or local laws. SpringWorks treats all employees and applicants fairly in the selection process (and in other personnel activities) by giving all employees and applicants the same opportunities for employment. SpringWorks' Equal Employment Opportunity Policy is intended to ensure that there are no barriers that would prevent members of a protected group from a fair and equitable opportunity to be hired, promoted, or to otherwise take advantage of employment opportunities. This Equal Employment Opportunity Policy applies to all aspects of employment, including, without limitation, recruitment, hiring, placement, job assignment, promotion, termination, transfer, leaves of absence, compensation, discipline, and access to benefits and training. Any violation of this Policy will result in disciplinary action up to and including termination of employment. Privacy: Upon submission of this form I understand that SpringWorks Therapeutics is based in the United States and personal data submitted in the form will be transferred and accessed in the U.S.. Information about SpringWorks Therapeutics' privacy practices can be found at Privacy Policy - Springworks (springworkstx.com).

Job DescriptionAbout Zipline Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people. About the Role We are looking for a proactive and technically-minded Technical Support Agent to join our growing team! In this role, you'll play a vital part in ensuring that our customers and partners receive timely, accurate, and empathetic support—especially when it comes to troubleshooting hardware, software, and account-related issues. As a key member of our technical support team, you'll resolve a variety of inquiries across phone, email, and chat channels. You'll work closely with cross-functional teams to escalate complex issues, document resolutions, and help continuously improve our products and systems through real-world feedback. This full-time role is based onsite in Richardson, Texas, and reports to the Customer Support Lead. What You'll Do • Respond to customer and partner inquiries via phone, email, and chat, delivering prompt, accurate, and technically sound assistance., • Diagnose and troubleshoot hardware, software, and system issues—working methodically to identify root causes and guide customers to resolution., • Escalate critical or complex cases to engineering or specialist teams while ensuring detailed documentation and full closure with the customer. Learn and work to become the specialist to reduce escalations rates., • Use internal knowledge bases and tools to provide solutions and contribute to ongoing documentation and process improvements., • Maintain a high standard of empathy and professionalism in every interaction, especially when handling frustrated or technically inexperienced users., • Become an expert in our technology stack—including product functionality, backend systems, and operational workflows—to provide deeper technical insight., • Log all support interactions, resolutions, and system data in our CRM/ticketing platforms to ensure full traceability and support handoffs., • Collaborate with support team members, engineers, and product managers to identify recurring issues, inform product improvements, and reduce future support volume.What You'll Bring, • 2+ years of experience in a technical support, help desk, or similar role supporting software, hardware, or integrated systems., • Strong diagnostic and troubleshooting abilities across hardware, software, and account/system issues., • Excellent verbal and written communication skills with a clear ability to explain technical concepts to a non-technical audience., • Comfortable working with technical documentation, APIs, or internal dashboards to investigate and resolve issues., • Experience with CRM and ticketing platforms (e.g., Zendesk, Salesforce, ServiceNow, Intercom, etc.)., • A calm, customer-first mindset with a high degree of empathy and problem ownership., • Ability to manage multiple tasks and priorities in a fast-paced environment., • Flexible availability, including nights and weekends as needed. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Day in the Life of a Customer Support Agent at Zipline As a Customer Support Agent at Zipline, each day begins with a quick check-in to review the latest updates, open tickets, and any outstanding issues from the previous shift. Starting promptly, you'll jump into a queue of customer inquiries spanning phone, email, and chat, each bringing a unique challenge. Some customers seek basic guidance, while others need more complex support to troubleshoot hardware or delivery concerns. With every interaction, you'll draw on your growing expertise of Zipline's products and systems, striving to provide accurate, timely, and empathetic solutions. When issues exceed your troubleshooting scope, you escalate them to internal teams, coordinating to provide customers with updates and final resolutions. Between cases, you collaborate with fellow support agents and your team lead to discuss recurring challenges and brainstorm ways to improve the support experience. As the day winds down, you make a final review of your resolved cases and open tickets, ensuring each customer issue is appropriately documented and all inquiries are addressed. A Week in the Life of a Customer Support Agent at Zipline Over the course of a week, your schedule as a Customer Support Agent at Zipline is dynamic and may involve flexible shifts, including occasional late shifts, weekends, and holidays. Your responsibilities involve assisting a diverse range of customers, from our partners at healthcare providers, retail, restaurants, and those receiving deliveries. As the week progresses, you'll encounter and solve a variety of inquiries, leveraging Zipline's knowledge base to provide reliable support. With every interaction, you're building rapport and trust, ensuring customers feel valued and heard. Regular team meetings with the US Customer Support Lead and other agents provide an opportunity to address complex cases, share best practices, and update processes as needed. These meetings are also where the team identifies potential improvements in Zipline's systems and the customer experience. By the end of the week, you'll have handled multiple cases, from simple questions to intricate issues. Through all these interactions, you're contributing to Zipline's broader mission of transforming access to goods, and improving lives, by providing best in class customer support.

Job Description *Relocation required in 6-18 months About Us ADESA, a Carvana owned company, currently the nation's second-largest physical wholesale vehicle auction operating over 50 locations throughout the US. Our auction sites, some up to 200 acres, provide a wide array of vehicle services including logistics management, repair & reconditioning, and auction remarketing for well over one million vehicles annually. Many of our locations also serve as Carvana distribution hubs and reconditioning facilities, making our sites vibrant and full of passionate people who enjoy serving our customers. We work in a service industry and embrace a "we" versus "I" culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is undergoing a multi-year expansion including sizable investments in facilities, digital auction capabilities, and supporting our customer's growth! We are looking for great people who want to take this journey with us. Get a sneak peek into life at ADESA! Role As an ADESA Assistant General Manager, you will lead a high performing vehicle operations team and support the customer experience at an auction site. Our AGMs maintain a strong understanding of operational, sales, and financial processes. Those who communicate effectively, as well as understand the importance of maintaining relationships, will thrive in this position. We are looking for a motivated, encouraging leader who demonstrates our core values daily and maintains a strong passion for leadership, integrity, adaptability, and positivity. The Assistant General Manager role at ADESA is an amazing opportunity for a passionate leader looking to accelerate their career in the fast-paced automotive world. You'll be at the forefront of innovation, applying operational, sales, and financial abilities to enhance customer satisfaction, while you sharpen your skills to prepare you for continued career growth potential across our organization. If you thrive in a high expectation, high accountability role and are ready to accelerate your career with a Fortune 500 company that values leadership, integrity, adaptability, and positivity, ADESA is your road to success. Impact A committed Assistant General Manager is dedicated to developing a customer service driven and operationally efficient team. You will develop strategy and inspire the team to achieve operational objectives related to customer needs. You will contribute to our business growth in an innovative atmosphere as a valued member of our ADESA community. Responsibilities People Leadership and Team Development • Lead from the front by setting the cultural tone and facilitating an environment of positivity, customer focus, strong morale, and team collaboration., • Recruit and hire exceptional team members, and utilize performance management tools to ensure development of their careers., • Resolve employee relations challenges, complaints, suggestions, etc. using sound human relations principles. Follow-through and communicate employee relations problems to the General Manager and evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy., • Ensure proper follow-through on all directives, bulletins, schedules, and accounting from the General Manager, designated manager, or other corporate sources., • Lead the dealer consignment and commercial account teams in accordance with corporate guidelines to ensure achievement of maximum sales volume in the most profitable way possible., • Support end to end solutions for all customers and advise the sales team with demonstrated knowledge on products, services, and maximization of technology., • Ensure the use of marketing tools on selected customer accounts as instructed., • Leverage strong business acumen; monitor all local competition and recommend competitive strategies to the General Manager and marketing department., • Attend Profit and Loss Statement reviews each accounting period with the Controller and General Manager. Manage sales records, controllable expenses and cost items affecting profitability., • Create and maintain positive rapport and trusted relationships with customers and employees in a transparent, reliable, and positive manner and act as the at-auction point person for customer related needs., • Turn operational and process initiatives into actionable tasks; support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization, and communication internally., • Monitor and control all facility conditions, vehicles, property and equipment for property cleanliness, maintenance, and safety., • Develop strong partnerships with the corporate teams to implement and ensure compliance with all company initiatives, policies, procedures, and applicable state and federal laws are always followed., • Excel in a fast-pace, high-pressure environment where speed and quality are paramount, • Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible, • Ability to always demonstrate polished and professional behavior, • Strong communication and presentation skills, • Leads through encouragement and coaching, navigates conflict through positive conflict resolution, • Sales and customer focused, with an organized and systematic approach to the work, • Demonstrated ability to follow-through with both internal partners and external customers, • Forward-thinking; adept and comfortable with change; ability to act as a "change champion", • High School or GED required, • College education preferred, • 5+ years of people management experience, • 7+ years of customer service experience, • Automotive/auction experience preferred, • CRM experience preferred, • Must be 18 years of age and have a valid driver's license ADESA Benefits and Perks Competitive Pay | Quality Benefits | Relocation Assistance | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. • The physical activity requirements of the position range from Light to Medium Physical Work., • Frequent – standing, watching, touching, listening, walking, talking, • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.