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Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at _ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email _ As a Product Owner at Kapitus, you will be responsible for driving the success of our 3rd party sales partners by ensuring their partner portal experience is world class, seamless and user friendly. You will act as the “CEO” of your product by working with partners, developers, and internal stakeholders to ensure that we fully-understand market needs, are staying true to our core mission, and building the most valuable features possible. You are responsible for growth and risk - accountable for achieving business objectives and financial metrics, communicating to all levels of the organization, and crafting an agile roadmap to guide the product to market. You will be part of a small, persistent team and have endless opportunities to lead initiatives, expand your technical expertise, and deliver products that make a real difference. What you’ll do: • Craft a vision and strategy based on input from customers, stakeholders, and the development team that can be clearly communicated to all levels of the organization., • Develop feedback loops with internal stakeholders and external customers to validate and solicit ideas and utilize data to drive decisions., • Work daily with development and analytics teams to clarify the vision, requirements, and priorities., • Collaborate with sales and 3rd party partners to properly position products in the marketplace., • Continuously adapt the plan by adjusting scope and priorities to deliver the most valuable solutions possible., • Balance the value of deliverables with their associated cost and risk., • Own the product backlog, objectively balancing directions from multiple stakeholders., • Define user stories that are ready for the development team., • Analyze competitor landscapes and market trends to identify opportunities for product innovation and enhancements. What we’re looking for: • Bachelor’s degree in Business, Information Systems, or a related field., • 5+ years of experience as a Product Owner with a track record of delivering measurable business value., • Specific and demonstrable experience working with sales teams and externally facing digital properties. Strong instinct for user experience., • Commitment to creating lean, purposeful documentation and driving thoughtful discussions around user-centered backlog prioritization best practices., • Required expertise in Salesforce Experience Cloud., • Deep experience managing Agile backlogs and partnering closely with engineering teams, UX, Customer Research and other Product Owners., • Strong understanding of sales systems. Familiarity with lending products and , underwriting workflows a plus., • Experience working with API-based integrations and distributed systems., • Strong analytical skills, with the ability to interpret data and use insights to inform prioritization and decision-making., • Proven ability to operate independently, manage complexity, and create clarity in ambiguous environments., • High degree of ownership and accountability for delivery outcomes., • Excellent written and verbal communication skills., • Experience collaborating with third-party channel partners and building partner portals strongly preferred., • CSPO, PSPO, or similar Agile certification preferred., • Internally motivated Product Owner who applies Scrum and Design Thinking principles to drive effective product discovery and delivery., • Ability to frame work through user stories and apply a goal-oriented mindset, including the use of OKRs, to support continuous improvement., • Comfort thriving in ambiguous, fast-moving environments, with an experimental mindset for testing ideas and validating assumptions through data., • Ability to communicate effectively with both executive leadership and end users, serving as a strong liaison across stakeholders, developers, and customers., • Strong collaboration skills, deep user empathy, and a consistent focus on delivering solutions that create meaningful value for end users. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $96,300 – $154,400 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Public Trust Eligibility Required This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking an Accessibility Specialist to join our team supporting a large-scale federal technology modernization program. As an Accessibility Specialist, you will be embedded within a User Experience and Accessibility Services workstream, performing accessibility evaluation throughout the software development lifecycle using both automated and manual techniques. You will evaluate design concepts and coded solutions against Section 508 (36 C.F.R. 1194.1), WCAG 2.1 A and AA, and applicable agency digital accessibility standards, beginning during wireframing and continuing through high-fidelity prototypes and code review. You will document accessibility issues and fixes in the program's tracking systems, author Accessibility Conformance Reports (ACRs) and Voluntary Product Accessibility Templates (VPATs) prior to major releases, and collaborate daily with the program's accessibility leads, product owners, UX designers, and developers to ensure accessibility issues are identified early and remediated within sprint cadence. This is a hands-on role that requires deep, current expertise in digital accessibility evaluation and the ability to work effectively inside a SAFe Agile environment. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Evaluate design concepts for accessibility issues and opportunities in alignment with applicable federal digital accessibility standards, providing expert guidance on how to address gaps in design concepts, • Collaborate with the program's accessibility lead and federal accessibility staff to ensure early identification and resolution of accessibility barriers, • Conduct manual and automated accessibility evaluations on coded solutions, beginning during wireframing and continuing through high-fidelity prototypes and code review, • Document accessibility issues and fixes in the program's project tracking and documentation systems, with WCAG 2.1 success criteria mapping, severity classification, and clear remediation guidance for developers, • Report accessibility test results on coded solutions and ongoing issues per Sprint and on a major release basis for the federal accessibility team's review and validation, • Author Accessibility Conformance Reports (ACRs) and/or Voluntary Product Accessibility Templates (VPATs) prior to major releases, aligned to Section 508 and applicable agency accessibility standards, • Produce accessibility review notes, annotated design files, issue summaries, and full accessibility conformance evaluation reports as program deliverables, • Verify accessible code per the standards defined in the applicable Quality Assurance Surveillance Plan and support remediation of accessibility issues identified in the program backlog, • Ensure designs and patterns support users without vision; with limited vision; without perception of color; without hearing; with limited hearing; without speech; with limited manipulation; with limited reach and strength; and with limited language, cognitive, and learning abilities, • Proactively identify potential accessibility barriers in design and development solutions and raise them for discussion and remediation with the program's accessibility architects and product owners, working closely with the development team to ensure successful remediation, • Review documentation of accessibility considerations included with design handoffs in collaboration with federal accessibility staff, • Participate in the User-Centered Design (UCD) process (Discover, Define, Ideate, Prototype, and Validate) ensuring accessibility is considered from the earliest stages of UX work, including information architecture, wireframes, visual design, and content strategy, • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement), planning and estimating accessibility work within normal sprint workflows rather than as external dependencies, • Contribute to design system governance by reviewing proposed components, patterns, and tokens against WCAG 2.1 A and AA standards prior to final approval, • Coordinate with product owners, federal subject matter experts, software engineering staff, user experience design staff, accessibility staff, and IT security staff as needed to align accessibility work with program priorities, • Minimum 3 years of applicable experience as a digital accessibility specialist evaluating web applications throughout the software development lifecycle using both automated and manual techniques, • Bachelor's degree in Human-Computer Interaction, Information Technology, Computer Science, or a related field (or equivalent additional experience), • Demonstrated, hands-on experience evaluating web applications against WCAG 2.1 A and AA, Section 508 (36 C.F.R. 1194.1), and equivalent federal digital accessibility standards, • Hands-on proficiency with manual screen reader testing using JAWS and NVDA, • Hands-on proficiency with accessibility evaluation tools including aXe, pa11y, ANDI, and a Color Contrast Analyzer, • Demonstrated experience authoring Accessibility Conformance Reports (ACRs) and/or Voluntary Product Accessibility Templates (VPATs) for software products, • Experience evaluating design artifacts (wireframes, mockups, prototypes, design system components) in Figma for accessibility conformance prior to developer handoff, • Experience documenting accessibility issues, fixes, and test evidence in Jira and Confluence, with the ability to map findings to specific WCAG success criteria and provide actionable remediation guidance to developers, • Experience working in Agile/Scrum environments, integrating accessibility evaluation into sprint cadence rather than as a downstream activity, • Working knowledge of the User-Centered Design (UCD) process and the ability to embed accessibility into Discovery, Define, Ideate, Prototype, and Validate phases, • Excellent written and verbal communication skills, with the ability to provide clear status updates, collaborate with designers and developers on remediation, and present accessibility results to government stakeholders Preferred Qualifications • Experience supporting federal government clients, • DHS Trusted Tester certification with experience applying the Trusted Tester conformance test process, • IAAP certification (CPACC, WAS, or CPWA), • Experience working in a SAFe environment with multiple synchronized Scrum teams and Program Increment (PI) planning, • Experience contributing accessibility guidance to a shared enterprise design system, • Experience supporting user research with participants who rely on assistive technology, including advocating for their inclusion in research protocols, • Experience evaluating Angular web applications and responsive design implementations for accessibility conformance, • Familiarity with GitLab CI/CD pipelines and the integration of automated accessibility scans (e.g., aXe, pa11y) into continuous integration workflows Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact _ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder-to-shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time-to-value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem-solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high-stakes environments. Integrate with Military Avionics Data Buses: Lead the on-site integration of our software with airborne and ground-based platforms by engineering data ingest and translation layers for MIL-STD-1553 and ARINC 429 avionics buses. Implement Tactical Datalink Interfaces: Architect and deploy software interfaces to parse, transform, and route messages from tactical datalinks including Link 16 and Situational Awareness Data Link (SADL), ensuring reliable machine-to-machine interoperability in contested environments. Enable Cursor-on-Target (CoT) Data Flows: Build and maintain robust CoT event pipelines that bridge platform sensor data into the broader C5ISR ecosystem, ensuring operational relevance and low-latency dissemination. Solve Problems in Real-Time: Act as the first line of technical defense, rapidly diagnosing and resolving software, protocol, and integration issues as they arise on operational platforms. Bridge the Gap: Translate the unique, edge-case operational realities you observe (e.g., non-standard bus configurations, latency-sensitive datalink traffic, platform-specific firmware constraints) into actionable technical requirements for the core product development team. Clearance Requirement: Must hold an active TS/SCI clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). 5+ years of experience in software engineering, embedded systems engineering, or systems integration. This includes hands-on experience writing software that interfaces directly with military or aerospace data buses and protocols. 2+ years of technical experience working with avionics bus standards such as MIL-STD-1553 and/or ARINC 429, including message parsing, bus monitoring, and protocol-level debugging. Demonstrated experience with tactical datalink protocols (Link 16, SADL) and/or Cursor-on-Target (CoT) message formats. You should understand the structure of these data standards and how to translate between them. A highly adaptable, problem-solving mindset, with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long-term technical fidelity. Strong communication skills, both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge-case technical realities and user workflows into clear, actionable requirements for product engineers. Direct experience with C5ISR system-of-systems architectures, including an understanding of how sensor-to-shooter kill chains are constructed and maintained across platforms. Experience with real-time embedded operating systems and developing software under hard real-time constraints. Familiarity with flight test or operational test environments, including working with Developmental Test (DT) or Operational Test (OT) teams on military platforms. Experience with software-defined radios (SDRs) or waveform development for tactical communications. Previous experience working directly with DoD platform program offices (e.g., PMA, PEO), with an understanding of the certification and accreditation processes for airborne software. A background in systems programming (e.g., C, C++, Rust) alongside standard scripting, allowing for deep optimization of bus interfaces and protocol handlers. Familiarity with MIL-STD-461 (EMI/EMC) or DO-178C software assurance considerations as they relate to deploying software on airborne platforms. Clearance: Active TS/SCI We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? Grit. Curiosity. Adaptability. And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

About the role: Samsara’s Automation team enables fast, high-quality software releases by building reliable test tools and frameworks, identifying opportunities to improve developer experience, and engaging cross-functionally to resolve key issues. In this role, a successful candidate will help build our Automation Test Framework. This key role will enable teams to ship high-quality products, ship firmware updates to our customers faster, and facilitate quality investigations. This position may be Remote-US. If remote, occasional travel may be required on a quarterly basis. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win – together. In this role, you will: • Own Automation as a Product: Define and drive high-impact, end-to-end automation solutions. You don’t just facilitate testing; you architect the bridge between hardware development and rapid software delivery across the entire product lifecycle., • Drive Technical Vision & Delivery: Act as the technical North Star for the team. You take full accountability for the end-to-end delivery of complex automation solutions, while elevating the collective bar through intentional mentoring and technical leadership., • Identify & Build Opportunities: Proactively partner with Firmware and QE to uncover bottlenecks in the developer experience. You don’t wait for requirements; you identify friction points in testing speed and quality and build solutions to eliminate them., • Architect for the Future: Design and scale robust software frameworks capable of handling the rigorous reliability and performance demands of a global device fleet., • Optimize Workflows with AI: Pioneer the integration of AI tools and intelligent automation to streamline development and testing workflows, significantly reducing manual overhead and accelerating the feedback loop for our engineers., • Bridge the Hardware-Software Gap: Develop sophisticated software that turns physical hardware infrastructure into a seamless, scalable automation utility. You will integrate simulation and validation tools that support both current products and unreleased next-generation designs., • Drive Organizational Adoption: Act as an internal evangelist for your tools. You ensure long-term success not just by shipping code, but by conducting high-value demos, tutorials, and proof-of-concepts that prove the framework's value to Firmware and QE users., • Engineer Realistic Simulation: Create high-fidelity simulation environments that unlock platform-wide functional testing before hardware even reaches the bench., • Solve for the "Why": Create measurable impact by developing deep empathy for your internal customers. You identify their core pain points and move beyond "bug fixing" to recommend and implement strategic, long-term solutions., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • Five years of experience developing software, bonus points for emphasis on testing/software tools for product development and validation., • Understanding of tradeoffs between efficiency, scalability, and performance., • Extensive experience in code reviews, especially cross-functional/cross-discipline., • Experience creating and implementing hardware-in-the-loop simulation., • Technical understanding of communication protocols (TCP, UART, and wireless)., • Ability to design and develop hardware infrastructure for test applications. (e.g. power measurement tools, RF testing, etc.)., • Experience with test instrumentation, including the use of power supplies, power analyzers, battery simulators, call boxes, and GPS simulators., • Experience working and developing within a Linux environment. An ideal candidate also has: • A Product & Owner Mindset: You are obsessed with the "why." You possess deep customer empathy, take full accountability for end-to-end outcomes, and proactively adapt based on feedback to ensure long-term success., • Infrastructure Architect Experience: Proven track record of building and scaling automation and HIL testing frameworks from the ground up., • Hardware & Wireless Expertise: Hands-on experience testing embedded systems with CAN interfaces, and wireless protocols like BLE, WiFi, LTE, and GNSS., • Data-Driven Leadership: Expert in defining test strategies, triaging complex failures, and leveraging Python and data tools (e.g., SQL, Pandas, Databricks) to turn raw metrics into actionable insights., • Workflow Optimization: A proactive approach to streamlining development cycles, including the ability to leverage AI tools to automate manual overhead and accelerate feedback

"My Beyond 12 coaches were with me every step of the way…with their encouragement, advice, and dedication they inspired me to try my best! I hope to continue reaching for the stars and return my thanks in the near future for students that come from backgrounds like mine." - Melina, 2016 graduate of Armstrong University Employment Status: Full-time employee Start date: July 1, 2026 Location: Fully Remote - California A DAY IN THE LIFE • 35% Associate Director (ADs) Management & Team Change Leadership — 1:1s with ADs, coaching on leadership and data-informed management, reviewing team performance, leading change management across the Program team, • 25% Program Strategy & Model Development — In partnership with the Chief Program Officer (CPO), translating organizational vision into practice, managing the program model, coordinating learning agendas and testing opportunities with Data & Research,, • 20% Strategy & Innovation — Designing improvements to program systems and tools, collaborating with Product & Engineering on integrated coaching and AI-assisted innovations, advancing a test-and-learn culture, • 20% Cross-Functional Collaboration & Customer Representation — Leading cross-department initiatives, representing Program to select customers and strategic partners, aligning with CS, Strategic Partnerships, and Data & Research YOUR JOB As the Director of Program, you will: • Develop Leaders & Champion Change. Your primary impact is through your Associate Directors. Coach them on how to lead data-informed conversations, manage performance with empathy and accountability, and build team culture. Serve as a change management thought partner to the CPO and together lead the Program team through evolving expectations with clarity and conviction., • Strategize & Innovate. Identify opportunities for improving Program team practices and processes. Design strategic solutions in collaboration with Product & Engineering and Data & Research, including AI-assisted tools and systems. Use data storytelling to help your team understand what the data reveals and what it means for coaching., • Own Program Coherence & Fidelity. Hold ultimate responsibility, alongside the CPO, for how fully the program model is implemented. Serve as the primary leader for the quality assurance function, working closely with the ADs. Manage program model development, coordinate the implementation of learning agendas and pilots, and translate organizational vision into practice. Partner with the Product Manager, CPO, and Chief Technology Officer to advance the integrated coaching product where AI and human coaches work hand-in-hand., • Collaborate Across the Organization. Serve as the CPO’s strategic partner and primary delegate on program decisions. Work across departments to ensure alignment between what is sold, communicated, and delivered. Join the ADs and CPO in representing Program across the organization and to customers and strategic partners. YOUR TEAM • You will report to the Chief Program Officer and serve as her strategic partner in moving the Program team toward the organization’s vision of scale while maintaining impact for students., • You will manage two Associate Directors of Program. You are the senior-level manager for the coaches, Program Associate, and other staff who report to the Associate Directors. YOUR RESPONSIBILITIES (include, but are not limited to) • During consistently scheduled meetings, provide personalized leadership to your Associate Directors, offering guidance, modeling data-informed management, and developing their capacity to lead their teams with both empathy and accountability., • Assess and analyze coach and student data across teams to identify program-wide patterns. Build your ADs’ ability to conduct this analysis independently so they surface insights and bring plans proactively., • Own the design and maintenance of the performance support framework for the Program team. Ensure ADs understand how to manage it day to day, implementing it consistently with an eye toward learning and growth., • Lead the change management process when program expectations, tools, or coaching models evolve. Bring ADs into the rationale early, provide context, gather their input, and resolve their questions before changes are communicated to coaches., • Hold responsibility, alongside the CPO, for implementation fidelity across the program model, so the Program team exceeds goals for student satisfaction, engagement, and persistence. Anticipate and resolve systemic barriers to execution, ensuring clarity in roles, ownership, and decision-making., • Partner with the Product Manager, CPO, and CTO to advance the integrated coaching product, ensuring that human and AI coaching work hand-in-hand and that the student experience is consistent across both., • Identify and design improvements to program systems, tools, and processes in collaboration with Product & Engineering and Data & Research. This includes AI-assisted innovations, helping translate successful prototypes into organizational systems., • Manage the program model development process, including translating organizational mandates into practice, coordinating systems and tool improvements across departments, and maintaining a learning agenda with Data & Research to guide pilots and measure impact., • Successfully deliver cross-team and Program-specific projects from vision to execution, including project planning, risk identification, and regular progress visibility for senior management., • Serve as a Program lead on strategic partnerships and select customer accounts, representing the coaching team to external stakeholders and coordinating across departments to deliver on commitments., • Collaborate with Customer Success, Strategic Partnerships, and Data & Research to ensure alignment between what is sold, communicated, coached, and measured. Your ADs are already strong cross-functional collaborators; partner with them and the CPO to maintain alignment across teams., • Ensure seamless completion of ongoing and annual program operations (coach onboarding, ongoing training, caseload assignments, coach and student offboarding) through direct ownership or delegation with oversight to your ADs., • Lead all hiring for the Program team, managing outside recruitment consultants and working closely with HR & Operations to design hiring processes, select candidates, and ensure new hires are onboarded and developed to meet Beyond 12’s standards of excellence. YOUR QUALIFICATIONS • Deep commitment to Beyond 12’s mission, vision, and core values: Collaboration, Excellence, Innovation, Knowledge, Respect, and Trust., • Experience developing managers, not just individual contributors. You have built the leadership capacity of people who themselves manage teams., • Demonstrated experience in change leadership and building high-performance team cultures. You have led teams through shifting expectations, evolving roles, and new tools while maintaining morale and performance., • Strong systems thinker with comfort in data-driven management and data storytelling. You use data to understand what’s happening, translate it into narrative, and teach others to do the same., • Ability to hold multiple truths at once and honor complexity, balancing quality, culture, data, and multiple priorities without oversimplifying., • AI literacy and enthusiasm for innovation. Willingness to experiment with AI-assisted tools and processes, and an ability to bridge program needs with technical possibilities., • Strong cross-functional collaboration skills. Experience working across departments to ensure alignment and representing a team’s perspective in organizational strategy., • Proven ability to move projects from vision to execution across multiple teams and timelines. You know how to hold the big picture while managing the details, building shared ownership, surfacing blockers early, and keeping stakeholders aligned from kickoff to close., • Results-oriented and self-directed with excellent organizational and time-management skills., • Excellent interpersonal, oral, and written communication skills., • Familiarity with office productivity programs (e.g., Google Docs, Google Sheets, Slack) and web and mobile communication tools. YOUR IMPACT Your Future Legacy • You developed a leadership team that navigates change, leads with data, and builds coaching teams where both performance and morale are strong., • Your innovative contributions to developing the Program team and advancing integrated coaching define Beyond 12’s ability to deliver excellence to students at scale., • You built a management culture where ADs own their teams' outcomes with confidence, and where leadership capacity grows at every level. WORKING AT BEYOND 12 • Location: California only; Beyond 12 is a fully remote organization., • Benefits: Competitive package, including health, dental, vision, flexible spending account, 401(k), and paid time off., • Salary: $120,000, • You will be a key member of a growing team of passionate individuals who respect, value, and seek diverse ideas and opinions, and who balance hard work with fun and connection. Beyond 12 is an equal opportunity employer and welcomes candidates from diverse backgrounds and those who were the first in their family to graduate from college.

About IonQ: IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum company delivering solutions to solve the world’s most complex problems. IonQ’s newest generation quantum computers, IonQ Tempo and IonQ Forte Enterprise, are the latest in cutting-edge systems that have been helping customers and partners such as Amazon Web Services, AstraZeneca, and NVIDIA achieve 20x performance results. The company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance in 2025. The company is accelerating its technology roadmap and intends to deliver the world’s most powerful quantum computers with 2 million qubits by 2030 to accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. IonQ’s advancements in quantum networking position the company as a leader in building the quantum internet. We are seeking an experienced Staff Product Manager to own a part of the computing engine at the heart of IonQ's quantum platform. This role spans the full lifecycle of quantum computation: from how circuits are compiled and optimized, orchestrating and scheduling complex workloads, and connecting them to our growing fleet of quantum processors deployed in cloud regions, national laboratories, and enterprise data centers worldwide. IonQ's computing platform is at a critical inflection point, rapidly expanding as we scale. We’re rewriting, refactoring, or building whole new services up and down our stack to support our growing needs. Existing systems and datastores are being unified and matured, prepared for hybrid deployments into cloud + on-premise systems, and we’re integrating with new kinds of IT environments with rigorous requirements and complex needs. Every part of this space is a foundational, load-bearing system—and needs a strong product leader to guide their growth. This is going to be a significant challenge both in scope and in skill. Your work will span compiler interface contracts to fleet operations systems and everything in-between. You’re comfortable with ambiguous inputs, you aren’t intimidated by things you haven’t studied before, and you’re looking for a steep challenge. If you think this all sounds thrilling and not daunting: this role will be deeply rewarding. Responsibilities: • Build a deep, technical understanding of IonQ's platform systems from job submission APIs to the backend infrastructure that puts those instructions on to the QPUs themselves., • Own the product vision and roadmap for a portion of our computing platform layer—things like our compilation services, simulators, workflow orchestrators, and more., • Define interface contracts and service boundaries during a period of active architectural change, making smart choices about which systems to build to stand the test of time, and which can be throwaway., • Partner with engineering teams up and down the stack to scope, sequence, ship, and maintain foundational platform capabilities., • Help us grow our hybrid deployment roadmap, working across regional cloud deployments, on-premise edge appliances, and integrated HPC facilities, ensuring our products works as well inside a national laboratory as it does in a hyperscale cloud., • Navigate a complex competitive and standards landscape, emerging interoperability standards, and nascent partner integration patterns to inform strategic positioning and technical decisions. You’d be a good fit with: • 7+ years of product management experience, with at least 3 years leading infrastructure, platform, or developer tools products where the customer is an engineer or technical operator., • A demonstrated technical acumen: comfortable and fluent in architecture discussions, systems design, and negotiating service boundaries and interface contracts with engineering teams., • Experience working on foundational platform systems—the kind that other teams build on top of—where getting the abstraction right the first time is a critical concern., • A track record as a self-starting operator who builds their own context, identifies the highest-leverage problems, and drives outcomes without waiting for direction. You’d be a great fit with: • Experience with HPC, scientific computing, or job scheduling environments (Slurm, PBS, or similar), • Experience with hybrid cloud and on-premise deployment models, including the operational realities of running software in a customer's data center, • Experience with compilers, build systems, or developer toolchains, • Experience with fleet management, service registries, or distributed infrastructure control planes, • An understanding of hardware-software interfaces and the product challenges of abstracting over evolving hardware generations, • A strong bias for action and a comfort level with defining product direction in spaces where the technology and market are being invented simultaneously Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US Travel: None Job ID: 1425 The approximate base salary range for this position is $126,887 - $166,127. The total compensation package includes base, bonus, and equity. Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

Sawhorse Productions is a Los Angeles based, Award winning full-service creative studio turning ideas into unforgettable experiences through captivating branded content, viral social moments, and groundbreaking interactive experiences. We partner with industry-leading brands, artists, and studios such as Walmart, Google, NBCU, Fanatics, Toyota, Pepsi and Alo to deliver industry leading, innovative multi-platform content. At Sawhorse, we believe in fostering a culture of collaboration, creativity, and relentless excellence while shaping the future of digital storytelling. Our releases include: • _ - 2024 ADDY Winner, • _, • _, • _, • _, • _, • _, • And numerous digital fashion releases on web3 platforms We are looking for experienced Full Stack Roblox Developers to craft best-in-class, high-fidelity experiences that redefine interactive entertainment. In this role, you’ll work alongside a team of industry pioneers, collaborating with game designers, artists, and engineers to develop immersive, scalable, and engaging gameplay. You’ll leverage the latest Roblox technologies, advanced scripting techniques, and performance optimization strategies to push the platform's boundaries, ensuring seamless cross-platform play across PC, mobile, and console. • Design, develop, and optimize high-quality gameplay experiences: Write clean, efficient, and scalable Luau code that powers immersive Roblox experiences., • Work directly with Creative and Product teams: Translate creative vision and KPIs into interactive, engaging, and data-driven gameplay experiences., • Take ownership of features: Lead development cycles from concept to execution, ensuring best practices and industry standards are met., • Coordinate with clients and stakeholders: Ensure the technical execution of gameplay features aligns with project objectives and branding requirements., • Work cross-functionally with designers and engineers: Implement gameplay mechanics, UI/UX features, and interactive elements to enhance user experience., • Collaborate with QA and product managers: Troubleshoot, debug, and optimize features for performance, reliability, and scalability across multiple devices., • Implement and optimize game systems: Develop custom character controllers, AI behavior, and dynamic game mechanics using Object-Oriented Programming principles., • Ensure cross-platform compatibility: Optimize gameplay performance across PC, mobile, and console while maintaining graphical and interactive consistency., • Utilize the latest Roblox technologies: Implement StreamingEnabled, MemoryStoreService, and advanced data handling techniques for seamless user experiences. A strong candidate for this position should have the following qualities: • Proven Roblox development experience: 6-10 years of experience on the Roblox platform, with at least 2+ years of programming in Luau., • Advanced proficiency in Roblox Studio & scripting: Expertise with Roblox API, object-oriented programming, CFrame manipulation, UI/UX scripting, and performance optimization., • Strong understanding of backend services: Experience with Roblox’s datastore, MemoryStoreService, and efficient data handling techniques., • Proficiency in GitHub & Rojo: Comfortable working in team-based environments using version control and collaborative coding workflows., • Effective communication skills: Ability to explain technical concepts to both developers and non-technical stakeholders., • Ability to work independently and collaboratively: Must be a self-starter with strong time-management skills in a remote, fast-paced setting., • Familiarity with open-source tools: Experience using Nevermore, Maids, Promises, Signals, and other community libraries., • Game UX & UI expertise: Ability to design and implement smooth, intuitive user flows within the Roblox platform., • Roblox plugin development: Experience creating custom Studio tools or plugins to streamline development workflows., • Advanced mathematics & physics programming: A background in vector math, procedural animation, and physics-based interactions., • Custom Avatar Rigging & Character Controllers: Experience designing unique character systems and animation pipelines., • Interest in Web Development: Familiarity with front-end frameworks, API integrations, and external server communication is a plus., • Hourly Rate: $40 - $60/hr (This is a Freelance position and hours may vary), • Flexible, remote-friendly role with occasional in-office collaboration opportunities in Los Angeles., • Opportunity to work on cutting-edge gaming projects with a team passionate about interactive entertainment., • Collaborate with top-tier gaming and entertainment brands. This freelance position is hourly but general work hours are M - F 9:00 AM - 7:00 PM PST. Top performers will have the opportunities to move to full time if everyone is aligned. EEO Statement Sawhorse Productions is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Sawhorse Productions will provide reasonable accommodations for qualified individuals with disabilities. Sawhorse Productions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at _ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email _ The Lead Accountant is a hands-on individual-contributor leader responsible for driving the company’s external financial reporting, technical accounting analyses, and compliance with U.S. GAAP, SEC regulations, and SOX requirements. This role leads the preparation of quarterly and annual filings, coordinates disclosure inputs across functional teams, supports earnings release materials, and develops governance processes that enhance reporting accuracy and efficiency. Although the role does not initially include direct reports, it requires a professional who can operate with leadership-level ownership—setting standards, guiding contributors, and supporting future scalability of the reporting function. Experience with Form S-1 initial registration statements and IPO-readiness activities is strongly preferred. What you will do: SEC Reporting – Ownership + Hands-On Preparation • Lead the preparation, drafting, and review of Forms 10-Q, 10-K, 8-K, and related SEC filings., • Prepare and update financial statements, footnotes, MD&A sections, and disclosure checklists., • Support development of quarterly earnings release materials and non-GAAP reconciliations., • Perform and/or review XBRL tagging and filing validations., • Manage the SEC reporting calendar and disclosure committee workflow., • Coordinate with Legal, FP&A, HR, Tax, and Treasury., • Serve as a key point of contact for external auditors. IPO / Registration Statement Experience • Support or lead preparation of Form S-1 filings., • Support IPO readiness and control enhancements., • Technical Accounting & Research, • Research complex accounting issues and prepare technical accounting memos., • Provide guidance on ASC 606, ASC 842, share-based compensation, FX, capitalized software, and other areas., • Evaluate new accounting standards and support policy development., • Partner with business stakeholders on accounting implications of new transactions. Internal Controls, SOX Compliance & Audit Support • Ensure SEC reporting processes comply with SOX 404 expectations., • Maintain and enhance process narratives and control documentation., • Support quarterly reviews and annual audits with schedules and reconciliations. Month-End Close & Operational Accounting • Perform and review journal entries and reconciliations., • Validate consolidation results and data flow accuracy., • Ensure seamless integration of close-to-reporting activities., • Cross-Functional Collaboration & Leadership Influence, • Serve as central point of contact for reporting matters., • Communicate deadlines, risks, and requirements to leadership., • Provide informal mentorship and support future function scalability. What we are looking for: • Bachelor’s degree in Accounting or Finance; CPA strongly preferred., • 5–8+ years of progressive accounting experience., • Strong experience with SEC reporting (10-Q, 10-K, 8-K)., • Hands-on disclosure drafting experience., • Knowledge of GAAP, SEC rules, internal controls, and SOX., • Experience ERP software (Sage Intacct preferred); advanced Excel skills., • Ability to manage competing priorities and operate independently., • Exceptional attention to detail., • Strong written and verbal communication., • Analytical, structured problem solver., • High ownership mindset., • Collaborative and influential across teams. Preferred Qualifications • Experience with Form S-1 filings and IPO readiness., • Multi-entity consolidation or regulated industry experience., • Public accounting or public company background., • Exposure to SOX and process documentation., • Experience guiding others without direct reports. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $89,700-$143,900 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time, • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

$13 - $13/hourpayVideo CapturingIMU (Inertial Measurement Unit)Attention to DetailAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Data-Video Generalist Job Type: Contractor Location: Remote - experts based in Alabama, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, New Hampshire, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Wisconsin. Timeline: Applications close on May 22nd at 5 pm PST Job Summary: Join our customers' team as a Data-Video Generalist and play a pivotal role in shaping the future of activity recognition. We are seeking U.S.-based experts to help collect synchronized IMU and video data via smartphones, contributing to next-generation machine learning models. If you are passionate about robotics, detail-oriented, and thrive on consistent, high-quality output, this opportunity is for you. Key Responsibilities: • Capture precise motion data using your smartphone’s sensor suite (IMU) during specified physical tasks., • Supported devices include the iPhone 11 and later, Google Pixel 6 and later, and Samsung Galaxy S21 and later., • Record synchronized video footage to validate and enhance the integrity of collected sensor data., • Follow detailed technical protocols to ensure all submissions meet strict quality, labeling, and determinism standards., • Consistently contribute a minimum of 10 hours of approved video data per week throughout the project duration., • Communicate effectively with the team to clarify guidelines and provide feedback on data collection processes., • Ensure timely and reliable delivery of data outputs in accordance with project milestones., • Participate in required device compatibility checks and a custom AI-enabled interview process. Required Skills and Qualifications: • Access to a head strap to be able to record both hands within 48 hours of the start date., • Demonstrated adherence to standardized protocols and rigorous technical instructions., • Proven ability to manage and deliver reliable output in a fast-paced, data-driven environment., • Strong written and verbal communication skills; ability to document work and collaborate remotely., • Experience with mobile devices and a high level of digital literacy., • Physical capability to perform repetitive movement tasks safely and accurately., • Access to a compatible smartphone for high-fidelity sensor and video data collection., • Eligibility to work in designated U.S. states. Compensation Structure Compensation is output-based; experts are paid per recorded video that meets the project specifications. The time required to complete work may vary depending on the expert’s experience and workflow. Minimum submission requirements apply: videos must be at a specific length defined by the project, and experts must submit a minimum of 10 to 15 hours of video per week. Start Timeline & Availability We typically fill roles within 48 hours, so we’re looking for teammates who are ready to jump in. If selected, we’d love for you to start your first task as soon as you move forward with your application. The expectation is to begin within ~24 hours of completing onboarding. Tasks for this project must be performed from a mobile device (smartphone or tablet). Experts will record their workflow directly from the mobile device while completing tasks. Head Strap / Wearable: Tasks for this project must be performed using a head-mounted camera (head strap setup). Experts will record first-person video of physical tasks. The required head strap and any accompanying equipment specifications will be shared during onboarding.

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder-to-shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time-to-value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem-solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high-stakes environments. Integrate with Robotic Platforms: Lead the on-site software integration of our platform with unmanned ground, aerial, and maritime systems, building reliable data bridges between our synchronization layer and robotic autonomy stacks. Develop on ROS2 and DDS Middleware: Architect, build, and troubleshoot software nodes within ROS2frameworks, leveraging DDS (Data Distribution Service) for real-time, publish-subscribe communication between robotic subsystems and our core platform. Implement MAVLink Integrations: Build and optimize MAVLink-based communication pipelines for telemetry, command, and control of unmanned aerial systems (UAS), ensuring reliable data exchange between our platform and autopilot firmware. Solve Problems in Real-Time: Act as the first line of technical defense, rapidly diagnosing and resolving software, sensor, and communication issues on robotic platforms as they arise during field testing and live operations. Bridge the Gap: Translate the unique realities of robotic systems integration—sensor noise, real-time constraints, autonomy edge cases—into actionable technical requirements for the core product development team. Clearance Requirement: Must hold an active Secret clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). 5+ years of experience in robotics software engineering, autonomous systems development, or related fields. This includes hands-on experience developing, integrating, and testing software on physical robotic platforms (ground, aerial, or maritime). 2+ years of technical experience working with ROS2 (Robot Operating System 2), including node development, lifecycle management, launch files, and real-time communication via DDS middleware. Prior experience with MAVLink protocol for UAS telemetry and command/control, including integration with autopilot systems (e.g., PX4, ArduPilot) and ground control stations. Familiarity with motion planning concepts and algorithms, including path planning, trajectory optimization, and obstacle avoidance in real-world operational environments. A highly adaptable, problem-solving mindset, with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long-term technical fidelity. Strong communication skills, both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge-case technical realities and user workflows into clear, actionable requirements for product engineers. Experience with sensor fusion and perception pipelines, including integration of LiDAR, IMU, GPS, and camera data for localization and mapping (SLAM). Familiarity with simulation environments (e.g., Gazebo, AirSim, CARLA) for testing robotic software prior to field deployment. Prior experience with CRDTs (Conflict-free Replicated Data Types) or local-first software architectures to manage complex data synchronization without a central server. A background in systems programming (e.g., C++, Rust, or Python) with experience writing performant, real-time code for resource-constrained embedded platforms. Direct experience with DoD or defense-related robotic programs, including an understanding of safety, certification, and operational constraints for unmanned systems. Experience with edge computing and containerized deployments on robotic platforms, including lightweight orchestration (K3s, Docker) on ARM-based or embedded hardware. Familiarity with computer vision frameworks (e.g., OpenCV, TensorRT) and deploying inference models on edge devices for real-time perception tasks. Clearance: Active Secret We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? Grit. Curiosity. Adaptability. And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

Staff Product Manager, AI PlatformThe Opportunity: Define the Future of Agentic AI in the Enterprise Invoca is the leading AI-native platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing intent across voice, SMS, and digital channels, Invoca helps enterprises drive better customer experiences, increase revenue, and operate with confidence at scale. We are a fast-growing company defined by a strong product culture, deep technical ambition, and a commitment to building AI systems that are reliable, transparent, and outcome-driven. Join us to build the core intelligence layer for one of the most innovative enterprise platforms in the market.Build the Foundation for Agentic AI at Scale Invoca is building a shared AI Platform that powers every AI-driven product and every agentic experience we continue to deliver. This foundational platform is the execution layer behind Voice AI, SMS Agents, Signals, Scoring, and emerging copilots. This is a rare and critical opportunity to define how agentic AI actually runs in production inside an enterprise SaaS company. You will own the execution layer—from orchestration and context to governance, evaluation, and developer experience. Your work will determine not just what Invoca’s AI can do, but how safely, consistently, and efficiently it does it at scale.The AI Platform Team The AI Platform team builds the shared systems that empower product teams across Invoca to ship AI-powered experiences with confidence. We operate at the intersection of infrastructure, applied AI, and product design, focusing on: • Agent execution and orchestration, • Context management and grounding, • Evaluation, observability, and quality control, • Governance, safety, and multi-tenant isolation, • Developer and product experiences that scale across teams Our success is measured by the leverage we create: how many teams can build on the platform, how safely they can innovate, and how quickly high-quality AI experiences reach customers.Your Role and Impact As a Staff Product Manager, AI Platform, you will own the product vision and roadmap for Invoca’s agentic AI platform—the foundational layer that runs, governs, and evolves AI agents across channels and products. This role requires deep technical judgment and a strong systems mindset. You will focus on the architectural and experience boundaries of the platform, not just a single AI feature or agent. You will operate as a senior individual contributor reporting to the VP of Product, with broad influence across engineering, data, security, and product teams. Success requires strong systems thinking, platform judgment, and the ability to balance cutting-edge innovation with enterprise-grade trust.What You'll Be Doing (Key Responsibilities) • Drive Strategy: Own the end-to-end product strategy and roadmap for Invoca’s AI Platform, aligning technical foundations with company-level AI principles around reliability, safety, and measurable outcomes., • Define Execution: Establish how AI agents execute in production, including orchestration patterns, tool invocation semantics, context handling, and behavior across asynchronous and real-time environments., • Architect Contracts: Establish clear, durable platform contracts—APIs, configuration schemas, versioned artifacts—that make agent behavior portable, governable, and scalable across products and channels., • Partner for Scale: Collaborate deeply with AI engineering and data teams to translate agentic patterns into reliable systems, making principled tradeoffs across reasoning quality, latency, cost, and operational complexity., • Enable Adoption: Drive standardization through paved roads, golden paths, SDKs, and shared components that reduce bespoke implementations and accelerate internal adoption., • Enforce Quality: Define and enforce platform-level quality, safety, and governance mechanisms, including evaluation workflows, promotion gates, observability, Role-Based Access Control (RBAC), and auditability., • Shape Experience: Shape the developer and product experience for building, testing, debugging, and operating AI agents, ensuring the platform is intuitive, debuggable, and trusted by internal teams., • Guide Evolution: Guide the evolution from an internal platform to a product-grade system, informing customer-facing configuration and studio experiences without compromising guardrails, privacy, or reliability., • Make Build/Buy Decisions: Evaluate build vs. buy decisions for foundational AI infrastructure and guide vendor integrations behind stable, well-defined platform contracts., • Measure Success: Define success metrics for the AI Platform and continuously measure impact through adoption, reuse, quality, performance, and cost efficiency., • Stay Current: Stay current on advancements in agentic AI, orchestration frameworks, and evaluation best practices, translating signal into pragmatic product decisions rather than chasing hype. What You'll Bring (Core Qualifications) • Experience: 8+ years of product management experience, with meaningful time spent building platforms, infrastructure, or developer-facing products used by other teams., • Technical Foundation: Background in engineering, computer science, or equivalent hands-on experience building and operating complex software systems., • System Knowledge: Strong systems-level understanding of AI-powered and distributed systems, including LLM-based agents, multi-step workflows, retrieval, and tool calling—sufficient to reason about execution models and failure modes without writing production code., • Contract Definition: Demonstrated experience defining and scaling platform contracts, including APIs, configuration models, versioning strategies, and lifecycle management., • Governance & Standards: Proven ability to introduce standards, governance, and quality controls in ways that accelerate product velocity rather than constrain it., • Quality Focus: Deep appreciation for evaluation, observability, and regression testing as first-class requirements for AI systems., • Enterprise Awareness: Experience operating in enterprise, multi-tenant environments where privacy, security, compliance, and auditability are core design constraints., • Developer Empathy: Strong instincts for developer experience, including the use of golden paths, tooling, and defaults to drive adoption and reduce fragmentation., • Tradeoff Mastery: Track record of making hard tradeoffs across latency, cost, quality, and reliability in complex, distributed systems., • Influence: Exceptional communication and influence skills, with the ability to align engineering, data science, product, and Go-To-Market (GTM) stakeholders around shared platform goals. Desirable, But Not Required • Experience with agentic AI frameworks (e.g., LangChain, LangGraph, ReAct-style systems) or standardized tool invocation models (e.g., MCP)., • Familiarity with real-time systems such as voice, streaming, or low-latency inference., • Background in enterprise SaaS or compliance-heavy domains. Location & Inclusion • Location: This role is remote and open to candidates located in the United States and Canada only. While visa sponsorship is not available, transfers will be considered., • Diversity, Equity & Inclusion: Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer and do not discriminate based on race, color, ancestry, religion, gender identity, sexual orientation, age, or disability. At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca’s success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $140,000-$200,000 / plus bonus potential We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder-to-shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time-to-value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem-solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high-stakes environments. Implement the Core Aggregation Node: Lead the on-site architecture, deployment, and configuration of our central data hub within a highly secure, distributed network environment. Master Edge-to-Core Synchronization: You won't just be standing up standard relational databases. You will architect and troubleshoot complex, peer-to-peer data synchronization across edge devices utilizing CRDTs (Conflict-free Replicated Data Types) to manage state in decentralized environments. Optimize Multi-Protocol Routing: Ensure reliable data flow from the tactical edge to the core by configuring and optimizing routing across heterogeneous and constrained network transports, including BLE, local Wi-Fi, and tactical radios. Solve Problems in Real-Time: Act as the first line of technical defense, rapidly diagnosing and resolving infrastructure, network, and software issues as they arise on the ground. Bridge the Gap: Translate the unique, edge-case operational realities you observe (e.g., severe bandwidth constraints, disconnected nodes) into actionable technical requirements for the core product development team. Clearance Requirement: Must hold an active TS/SCI clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). 5+ years of experience in software engineering, forward deployed engineering, or site reliability engineering (SRE). This includes hands-on experience deploying, configuring, and troubleshooting complex systems in live production environments. 2+ years of technical experience working with distributed systems and cloud-native architectures. This includes practical experience with container orchestration (e.g., Kubernetes, RKE2, K3s) and event streaming or data messaging platforms. Prior experience with edge computing, state management, and complex data synchronization. You should understand the challenges of eventual consistency and decentralized architectures. A highly adaptable, problem-solving mindset, with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long-term technical fidelity. Strong communication skills, both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge-case technical realities and user workflows into clear, actionable requirements for product engineers. Experience with secure data boundaries and mixed classification data. This includes hands-on familiarity with architecting or troubleshooting data flows across Cross Domain Solutions (CDS) to ensure secure, unidirectional data synchronization between unclassified and classified networks. Prior experience navigating highly secure cloud infrastructures. You must understand the strict compliance and architectural constraints of operating at high impact levels (IL5/IL6). Experience with advanced networking concepts and multi-protocol routing. This includes troubleshooting data flows and optimizing payloads across constrained, non-traditional, or intermittent networks. Prior experience with CRDTs (Conflict-free Replicated Data Types) or local-first software architectures to manage complex data synchronization without a central server. Direct experience operating at the tactical edge, including hardware/software integration with military communication systems, tactical radios, or mobile ad-hoc networks (MANETs). Familiarity with lightweight container orchestration and deploying workloads in highly resource-constrained environments (e.g., K3s, RKE2, or Nomad). Previous experience working directly with DoD, IC, or federal customers, with an understanding of navigating highly secure, air-gapped, or classified network environments. A background in systems programming (e.g., Rust, Go, or C++) alongside standard scripting, allowing for deep optimization of routing protocols and edge services. We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? Grit. Curiosity. Adaptability. And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 370 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. Veracross is five product brands in one global tech company • Veracross SIS is a one-person, one-record school management platform, • Magnus Health provides cloud-based Student Health Record (SHR) solutions, • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps., • Epraise incentivizes student well-being and connects teachers, students, and families., • Firefly provides an online learning space for students and teachers Role Summary: The overall Business Product Area Consultant role has a dual focus. The primary focus is to lead the successful implementation of Veracross Business Modules focusing on more complex and demanding projects that require an understanding of Accounting, systems, and the Veracross products. These projects are executed on time and on budget, while fostering trusting relationships with client Business Offices. The secondary focus is on using subject matter expertise and experience to continually improve the implementation processes and procedures. This Associate position is the entry point to this team. Job Responsibilities: • Deliver Accounting platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of:, • Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options., • Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed., • Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting module to support their operation., • Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting module configuration., • Develop and orchestrate tailored Accounting support handoffs., • Mentor clients in their chart of accounts design as needed., • Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency., • Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting implementation process, including training and adoption., • Lead direct training engagements for strategic and high-complexity Accounting offices., • Develop and maintain Accounting module product feedback that emerges from direct consultations., • Achieve consultation success on time, and on budget., • Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year., • 4-year college degree or equivalent experience, • Accounting degree, coursework, or relevant experience in a Business Office setting, • 2-5 years of experience implementing Accounting software, including data conversion; experience with SaaS a plus., • Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred, • Experience as part of an independent school business office running a SaaS accounting platform a plus, • A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting), • Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace, • Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc., • Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement, • Ability to learn complex, enterprise level software systems at a level that supports teaching others, • Ability to multi-task in a fast-paced environment, • Problem-solving skills with ability to perform root cause analysis, • Highly organized with the ability to self manage in a remote and/or hybrid work environment, • Ability to travel up to 15% of the time if needed, • Authorized to work in the United States, • 3 weeks of vacation per year, • 14 paid holidays per year (including the week off between Christmas and New Year's Eve), • 56 Hours of paid sick leave annually, • Top tier benefits -, • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed), • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $85k to $95k (annualized USD) in addition to potential bonus. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

About Ditto: Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems. As a Forward Deployed Engineer (FDE), you are the technical tip of the spear. FDEs are elite, versatile engineers who work shoulder-to-shoulder with our most critical users to solve complex challenges in real time. Your primary mission is to radically decrease the time-to-value of our software by integrating it directly into the user's operational environment. Because you see firsthand how our technology performs in the wild, you will also act as a crucial conduit, feeding technical insights and feature requirements back to our core product engineering team. This role requires a highly adaptable problem-solver who is comfortable moving fast, navigating ambiguity, and figuring things out quickly in high-stakes environments. Implement the Core Aggregation Node: Lead the on-site architecture, deployment, and configuration of our central data hub within SOCOM's highly secure, distributed cloud environment. Architect and Manage GovCloud Infrastructure: Stand up, harden, and operate production workloads on AWS GovCloud at high impact levels, ensuring full compliance with security and accreditation requirements. Deploy and Maintain Container Orchestration: Own the lifecycle of Kubernetes clusters (including RKE2/K3s variants) across cloud and on-premise environments, managing upgrades, scaling, monitoring, and incident response. Engineer Secure Cross-Domain Data Flows: Architect and troubleshoot data synchronization pipelines that traverse Cross Domain Solutions (CDS) and data diodes, ensuring secure, policy-compliant, unidirectional data transfer between classification levels. Bridge the Gap: Translate the unique, edge-case operational realities you observe (e.g., ATO constraints, network segmentation at the SOCOM enterprise level, cross-domain latency) into actionable technical requirements for the core product development team. Clearance Requirement: Must hold an active TS/SCI clearance (Due to federal security clearance requirements, U.S. Citizenship is strictly required for this role). 5+ years of experience in platform engineering, DevOps, site reliability engineering (SRE), or cloud infrastructure engineering. This includes hands-on experience deploying, configuring, and troubleshooting complex systems in live production environments. 2+ years of technical experience with container orchestration platforms and cloud-native architectures in secure environments, including CI/CD pipeline design and infrastructure-as-code tooling. Demonstrated experience with AWS GovCloud or equivalent FedRAMP-authorized cloud platforms at IL4/IL5/IL6, including a deep understanding of the compliance, networking, and architectural constraints of operating at these impact levels. A highly adaptable, problem-solving mindset, with the ability to navigate ambiguity, move fast, and balance immediate operational fixes with long-term technical fidelity. Strong communication skills, both written and verbal. As the crucial bridge between the operational edge and our core development team, you must be able to translate complex, edge-case technical realities and user workflows into clear, actionable requirements for product engineers. Hands-on experience with Cross Domain Solutions (CDS) and data diodes, including architecting or troubleshooting unidirectional data flows between unclassified and classified networks. Experience with the Authority to Operate (ATO) process, including STIG implementation, vulnerability management, and working with ISSMs/ISSOs to achieve and maintain accreditation. Familiarity with SOCOM-specific or SOF-centric IT environments, including an understanding of the SOCOM enterprise network architecture and its unique operational requirements. Experience with GitOps workflows (e.g., ArgoCD, Flux) for managing Kubernetes deployments in air-gapped or disconnected environments. Previous experience with event streaming or data messaging platforms (e.g., Kafka, NATS, RabbitMQ) in high-security environments. Previous experience working directly with DoD, IC, or SOCOM customers, with an understanding of navigating classified network environments. A background in systems programming (e.g., Rust, Go, or C++) alongside standard scripting, allowing for deep optimization of platform services. Location: Tampa, FL / Fayetteville, NC (On-site required) Clearance: Active TS/SCI We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates. At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us. What does matter? Grit. Curiosity. Adaptability. And a genuine spark for what we’re building. So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here. We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us. Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at _. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Job Title: Senior Software Engineer Location: U.S. Remote Telecommuting permitted: work may be performed in any location in the U.S. Job Duties: Design, develop, and implement high-quality software solutions using C# and .NET, ensuring adherence to F&G’s development methodologies, frameworks, and security standards. Write and review progressively complex code, integrating across various application systems and components. Assist in designing and developing relational database models to support software solutions, ensuring data integrity and performance. Conduct unit, regression, security, and load testing to validate code readiness for production. Perform application security remediation in collaboration with Security team. Perform impact analysis for interface and system changes affecting the applications environment. Work closely with business teams to translate business needs into technical solutions. Collaborate with team members and business partners to solve problems and fix technical issues. Independently develops estimates for project and maintenance work. Support custom or 3rd-party solutions and their integrations. Perform application monitoring and on-call support. Implement architecture and solutions. Design and develop code to support existing and future deployments. Collaborate directly with teammates and business partners to build technical solutions that solve problems and are reusable, scalable, fast, and maintainable. Independently solve problems and fix technical issues. Salary: $120,000 - $138,000/year Work Schedule: 9am to 5pm, 40 hours a week. (Monday – Friday) Position Requirements: Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Computer Engineering, Information Technology or related field and four (4) years of experience in the job offered or in a related role. Must have four (4) years of experience with: Designing and developing data-focused applications and programming interfaces; Working in various SDLC methodologies; Writing complex code; Relational database design; C#/.NET Development; Informatica Development; SQL Server DB Development; and Support Production Batch Cycle. Work Environments F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role. F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact _ Join our employee-centric hybrid work environment: _ About F&G Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events. As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work. 1_ 2_ Notice for all Applicants who are California residents under the California Privacy Rights Act. Please click _ to review the policy.

Location: NYC preference - will accept Remote USA to work EST hours - Will accept LATAM region to work EST hours, and also Tel Aviv Remote | Full-time Compensation: $160K - $200K Our client is a pioneer in automated, on-chain economic security systems, providing high-fidelity custom EVM simulations to protect and optimize decentralized finance (DeFi) protocols. Trusted by the industry’s leading platforms to secure and manage billions of dollars in assets, our client enables crypto protocols to refine risk management and capital efficiency through actionable, data-driven insights. The organization is seeking a proactive and results-driven Full-Stack Engineer to join their AI division. Reporting directly to the Head of Product & AI, this individual will play a critical role in collaborating with the CEO and the AI team to develop a sophisticated financial AI agent. The ideal candidate thrives in high-velocity, self-directed environments and possesses the technical breadth to manage everything from scalable backend services to high-performance, user-facing interfaces. Key Responsibilities • System Design: Architect and build robust full-stack systems to power a proprietary AI financial agent., • API & Backend Development: Develop scalable APIs and backend services designed to support complex agent workflows., • Interface Engineering: Build high-performance user interfaces that visualize agent reasoning, surface deep financial insights, and enable real-time interaction., • AI Integration: Collaborate closely with AI researchers to productionize agent logic and integrate Large Language Model (LLM) frameworks., • Data Management: Connect and manage complex data pipelines sourced from various financial providers., • Operational Excellence: Implement rigorous testing, monitoring, and performance best practices to ensure system reliability., • Innovation: Stay at the forefront of LLM frameworks, full-stack development tools, and evolving financial trends to maintain a competitive edge. Interview Process • Initial Screening: 30-minute call with Recruiter / HR., • Hiring Manager Interview: 30-minute discussion with the Head of Product & AI., • Technical Evaluation I: 1-hour session focused on LeetCode-style challenges (AI tool usage permitted)., • Technical Evaluation II: 1-hour session focused on syntax and programming fundamentals (AI tool usage permitted)., • Executive Interview: 30-minute final discussion with the Founder / CEO., • Experience: 5+ years of professional full-stack development experience, preferably in fast-paced or emerging technology sectors., • Technical Stack: Strong proficiency in Python (FastAPI), JavaScript/TypeScript, Node.js, and React., • Backend Expertise: Proven experience building scalable APIs, web applications, and a solid knowledge of both relational and non-relational databases., • AI & LLM Proficiency: Hands-on experience with LLMs and frameworks such as LangChain or similar; familiarity with vector databases, RAG pipelines, and asynchronous programming., • Domain Knowledge: Professional experience working with financial data and APIs., • Location: Ability to work from the Brooklyn, NY office five days a week. Preferred Qualifications: • Previous experience building and deploying LLM-based agents in production environments., • Familiarity with prompt engineering, tool use orchestration (MCP), and semantic search., • Experience with embedding pipelines and RAG architectures., • Exposure to smart contracts, blockchain protocols, and DeFi systems. Our client provides a comprehensive benefits package designed to support professional growth and personal well-being: • Time Off: Competitive PTO (21 days), sick leave (7 days), and 8 observed US company holidays., • Health & Wellness: 100% employer-paid medical, dental, and vision insurance for employees and their dependents; access to FSA or HSA options., • Family Support: A thoughtful and inclusive Parental Leave Policy., • Corporate Wellness: Access to premium programs including OneMedical, Teladoc, Talkspace, and Employee Assistance Programs (EAP)., • Professional Growth: Career advancement opportunities within a rapidly expanding global technology firm, including personalized professional development., • Commuter Benefits: Pre-tax commuter benefits to support office-based work. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. 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Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. Veracross is five product brands in one global tech company • Veracross SIS is a one-person, one-record school management platform, • Magnus Health provides cloud-based Student Health Record (SHR) solutions, • Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps., • Epraise incentivizes student well-being and connects teachers, students, and families., • Firefly provides an online learning space for students and teachers About the Role: We're hiring our first Developer Experience (DevEx) Engineer — a role at the intersection of platform engineering, tooling, automation, and AI-first development practices. You’ll own the systems, standards, and integrations that make our engineering teams faster, more consistent, and better equipped to leverage agentic workflows across a multi-language, multi-product codebase spanning Ruby on Rails, PHP/Laravel, C#, and Java. This is a high-autonomy, high-impact role. You’ll partner closely with engineering leadership to define and execute our 2026 AI-first engineering roadmap, serving as the connective tissue between our tools, teams, and processes. What to Expect: • Contribute meaningfully to the engineering organization at both the individual and team level., • Serve as an internal advocate and educator for developer tooling — run training sessions, labs, and internal demos., • Build and evolve the tooling, workflows, and platform capabilities that enable engineers to deliver high-quality software efficiently., • You will own the GitHub platform, pipeline and repository standards at Veracross., • Modernize and standardize our development ecosystem — from repository structure to CI/CD pipelines to AI-assisted workflows., • Use AI agents and copilots to generate code, debug issues, write tests, and optimize performance across multiple stacks., • Create best practices for AI instructional files accross repositories and push those standards and best practices forward., • Provide technical mentorship and guidance on best practices, tooling, and AI-first development patterns., • Collaborate with product, design, and engineering teams to translate specifications into efficient, repeatable workflows., • Integrate with other product areas, ensuring DevEx tooling supports systems like our SIS, Admissions, and Fundraising platforms., • Enhance internal tools and developer workflows through automation, intelligent integrations, and lifecycle-spanning pipelines., • Assist in documenting systems, architecture, and engineering processes, ensuring clarity for both humans and AI agents., • Work to drive meaningful context into the AI development ecosystem at Veracross to enable the AI tooling to probvde better and more robust options for engineers., • Build and maintain integrations with third-party systems commonly used in our domain., • Strong proficiency with GitHub administration: Actions, Advanced Security, Dependabot, branch protection rules, and org-level configuration., • Experience building and maintaining CI/CD pipelines in complex, multi-repo environments., • Experience with GitHub Actions or similar CI/CD tooling at scale., • Ability to troubleshoot data flow, performance, and integration issues across diverse stacks., • Fluency in at least one scripting or backend language (Ruby, Python, PHP, TypeScript, etc.) for building tooling and integrations., • Experience using AI coding tools (GitHub Copilot, Cursor, Codeium, or custom agents)., • Comfort with prompt engineering and guiding AI toward high-quality code generation., • Passion for developer productivity, clean code, and intelligent automation., • Familiarity with AI-assisted test generation, coverage analysis, and automated documentation workflows., • Experience using AI agents for code reviews, refactoring, and repository-level improvements., • Excellent written and verbal communication skills — especially for documentation consumed by both humans and agents., • Strong technical organization and planning abilities., • Ability to work effectively in a remote, mostly asynchronous environment., • Flexibility, adaptability, and a collaborative mindset., • 4+ years of professional programming or platform engineering experience., • Experience with relational databases and SQL query optimization., • Experience with Git/GitHub and modern source-control workflows., • A service-oriented, team-first approach to engineering., • Authorized to work in the United States Nice to Haves • Familiarity with Model Context Protocol (MCP) and building or integrating MCP servers., • Experience building or consuming RESTful APIs and partner integrations., • Advanced SQL and relational database optimization techniques., • Experience modernizing legacy stacks and incrementally migrating to new tooling and technologies., • Understanding of backend architecture and how it influences developer workflows and tooling., • Familiarity with AWS services, especially ECS for containerized deployments., • Experience with Datadog, Sentry, Jira, or Confluence administration., • Contributions to open-source developer tooling projects. How We Think About This Role Developer experience is a force multiplier. The right person in this role doesn’t just maintain tools — they raise the ceiling of what every engineer can accomplish. We’re looking for someone who is energized by the moment we’re in with AI-assisted development, has strong engineering fundamentals, and has the communication and organizational skills to drive adoption and change across a team. This is what it means to be a developer in 2026, and you’ll help define what that means for our organization. • 3 weeks of vacation per year, • 14 paid holidays per year (including the week off between Christmas and New Year's Eve), • 56 Hours of paid sick leave annually, • Top tier benefits -, • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed), • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $120k to $150k (annualized USD) in addition to potential bonus. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Millennium Systems International is an exciting and dynamic software company based in Parsippany, NJ and was founded in 1987 to provide the beauty and wellness industry with forward-thinking, powerful management software and vital tools. We’ve built a company based on revolutionary technology, outstanding support, and more importantly, a strong passion to educate salon and spa owners on how to sustain success. Our software is utilized in thousands of salons and spas in over 36 countries, processes billions of dollars in transactions per year and is used by hundreds of thousands of users. Millennium Systems International is honored to have been named one of New Jersey's Top Workplaces for 2021-2025! We are searching for a Salesforce Developer to complement our team. The interview process requires travel to the NJ office. Upon hire, this is a remote position. Primary Objectives: New development projects, transforming current standards in a rapidly changing environment. Develop Lightning Web Components for both internal and external (Salesforce Experience Cloud) including CSS and Javascript as necessary. Create working configurations, customizations and integrations with current and future tools. Strengthen Salesforce Instance(s) by working alongside MSI Salesforce Team to increase code coverage, resolve errors, increase proper tests and general development best practices. Generate test cases and perform unit testing for new and fine-tuned applications/code Identify and close gaps between current and new innovative solutions. Optimize Salesforce as a mainstay, balancing business needs with complex technical solutions. Collaborates with project managers and leadership for all projects involving company data. Addresses data-related problems regarding systems integration, compatibility, and multiple-platform integration. Acts as a leader and advocate of data management, clean code, including coaching, training, and career development to staff. Develops and implements key components as needed to create testing criteria in order to guarantee the fidelity and performance of the system. Document new processes and implementations to maintain a current and accurate view of the developed processes. Qualifications: Bachelor’s Degree in Information Technology, Computer Science, Engineering, Other equivalent technical degrees, or equivalent work experience. 3-5+ years’ experience maintaining, supporting, and developing in a Salesforce.com Org with day to day business requirements. Proficiency with declarative Salesforce development, including but not limited to objects, workflows, process builders, lightning app builder, approval processes, visual flows, email alerts, communities Experience with Sales Cloud development with Salesforce CPQ, Lightning Web Components (LWC), and Apex Experience with Salesforce API and Web Services, API Integrations (REST and SOAP) Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision. Ability to recognize and recommend needed changes in user and operations procedures including participation in code reviews. Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences. Take initiative to recommend process improvements and demonstrate creative thinking Knowledge and experience with Agile and DevOps methodologies Experience with Salesforce Experience Cloud Strong Experience with the following is preferred but not required: Salesforce Sales Cloud Salesforce Revenue Cloud Salesforce Service Cloud Salesforce Platform preferred certifications: Salesforce Certified Administrator I Salesforce Certified Platform Developer I Salesforce JavaScript Developer I • Salesforce Certified App Builder We offer: Paid Time Off (PTO) and Holidays Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day! Plus, you’ll enjoy ten (10) paid holidays throughout 2025, along with five (5) paid sick days and one (1) personal day because we believe in taking care of you! Medical, Dental, and Vision Benefits Your well-being is a priority! We offer subsidized Medical, Dental, and Vision plans, with coverage kicking in quickly. It's all about making sure you stay healthy, happy, and well-cared for. Life Insurance Peace of mind for you and your loved ones! We provide Life Insurance and Accidental Death & Dismemberment (AD&D). What’s even better? Millennium Systems International fully covers the entire cost, 100% on us! Long-Term and Short-Term Disability Insurance Stay secure no matter what life brings your way. Short-Term and Long-Term Disability insurance. And we’ve got your back, Millennium Systems International covers the full cost of Long-Term Disability at 100%. 401(k) Retirement Plan Plan for your future with confidence! You’ll be eligible to enroll in our robust 401(k) plan. When you do, you’ll enjoy a 100% match on up to 4% of your contributions, thanks to our Safe Harbor plan. It’s our way of helping you build a brighter tomorrow.

As a Tech Lead/Software Engineer III at Kapitus, you will be responsible for leading a dynamic service development team with the design, development, and implementation of scalable and efficient cloud native services in alignment with Kapitus business goals. Your contributions will empower Kapitus to continue helping small business owners find lending options so they can make payroll during tough times, scale to meet market demands, and make large purchases to scale their operations. What you will do: Lead Service Development: • Take ownership of the end-to-end service development lifecycle, from conceptualization to deployment, ensuring high-quality deliverables within specified timelines. Architectural Design: • Collaborate with product and business stakeholders to design scalable and resilient service architectures that meet business requirements while adhering to best practices and industry standards. Technical Leadership: • Provide guidance and mentorship to a team of developers, fostering a culture of innovation, collaboration, and continuous improvement. Code Review and Quality Assurance: • Conduct thorough code reviews to ensure adherence to coding standards, performance optimization, and maintainability. Implement robust testing strategies to uphold product quality. AWS Expertise: • Utilize your extensive experience with AWS services to architect, deploy, and maintain cloud-based solutions, leveraging services such as ECS, S3, Lambda, and others as appropriate. Financial Industry Integration: • Apply your understanding of financial industry requirements to tailor solutions that address integration needs and comply with regulatory standards., • Build a deep understanding of our current infrastructure and identify improvements to keep Kapitus on the forefront of FinTech Agile Methodologies: • Drive agile development practices within the team, including sprint planning, daily stand-ups, backlog grooming, and retrospectives, to ensure efficient delivery and continuous improvement. Collaboration and Communication: • Work closely with cross-functional teams, including product management, QA, and operations, to ensure alignment of development efforts with overall business objectives., • Bachelor or Master’s degree in computer science., • Minimum of 6+ years of experience in software development as tech lead or senior/staff developer, with a focus on backend service development., • Strong proficiency in AWS cloud services development and infrastructure management., • Proficiency in microservices design and development using Java, Spring Boot, OpenAPI and Python., • Experience with relational databases (MSSQL and MySQL) and NoSQL DB., • Proven experience in designing and architecting scalable, high-performance systems., • Experience in the financial industry is highly preferred., • Experience with PHP is highly preferred., • In-depth understanding of agile methodologies and experience leading agile teams., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams., • Strong problem-solving skills and attention to detail., • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $117,800-$189,000 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time, • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

SmarterDx, a company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at . SmarterDx is seeking an Operations Associate to help optimize internal processes and partner with Customer Success Managers to better support our clients. Most of our day-to-day customers are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of what we do at SmarterDx, and in this role, you will develop new processes or optimize existing processes that have a direct impact on their experience with our applications. You will partner with our Customer Support Managers to ensure alignment on internal requests and escalations that impact the customer experience. In addition to this partnership, you will be responsible for collaborating closely with cross-functional teams to develop and implement processes. This role is fully remote within the US • Develops an advanced understanding of all SmarterDx applications, partnering with cross-functional teams to resolve complex customer issues, • Acts as an escalation point of contact for complex Support issues that have been triaged by Support Analysts, • Serves as a thought partner to CS Operations Managers and other teams when addressing nuanced client requests, • Proactively documents and trains the Customer Success team on new or updated processes, • Leverages SQL to complete back-end queries to effectively triage complex customer issues, • 5+ years experience in customer service or project management roles, preferably in healthcare technology or SaaS organization, • 3+ years of experience creating and optimizing standard operational procedures, • Must have strong experience in at least one of the following:, • Technical troubleshooting and problem-solving using SQL, • Experience with clinical documentation improvement (CDI) software or related healthcare applications, • Experience at a startup or healthcare company, • Excellent communication skills, with the ability to work comfortably with technical and clinical teams, • Flexible team player with a strong ability to adapt to changing priorities and department goals, • Strong empathy and patience, with a genuine desire to help colleagues and customers succeed, • Well-versed in Jira or similar ticketing tools (e.g., Zendesk, ServiceNow) for issue tracking, workflow management, and operational support, • Ability to quickly learn and adapt to new technologies and processes, • Excellent time management and prioritization skills in a remote environment, • Proactive approach to identifying and resolving potential issues before they escalate $100,000 - $120,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Job Description Summary The GE Vernova - SCS - Power and Energy Resources Software is looking for an experienced, transformative Commercial Leader for the AMERICAS (North and Latin America) region, able to orchestrate and execute a commercial growth strategy to position and amplify our Asset Intelligence - APM Software Solutions, drive profitable growth, lead enterprise selling, land new logos and generate new revenue streams across the oil and gas, power and other attractive energy markets including verticals within the GE Vernova Power organization. The role will lead a high performing Commercial Sales organization across the AMERICAS region while leading commercial excellence, customers value and cross functional engagement and collaboration to deliver on business priorities Job Description Roles and Responsibilities Responsible for leading a team of high performing sellers and work in close partnership with functions across the power and energy ecosystem to build sales capabilities, plan and forecast TCV/ACV orders and ARR, lead growth programs for funnel generation and help strategize key large accounts. Responsible for positioning Asset Intelligence software solutions for value and enterprise selling to the targeted customers and other GEV power businesses, orchestrate commercial plays for subscriptions, enterprise selling, advisory services, and value-based intelligent flows in partnership with solution architects, products and marketing. Responsible for owning the cultivation of a customer-focused business rooted in value selling behaviors with C-suite customers. He/she will be responsible for transforming the existing sales organization and developing best practices and operations that facilitate the development of strong revenue projections/pipeline and customer acquisition for both existing and new solutions. The AMERICAS Commercial Leader will be a champion for the commercial organization as the visible face with key customers on critical pipeline opportunities across various energy segments, in external markets/events, and with external talent acquisition. Create partnerships and generate creative solutions to address complex projects. Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision. Champion messaging and educate key stakeholders on how to evolve and position enterprise solutions and our integration of offering effectively with respective target markets and to partner with cross-functional teams in the evolution of new GE capabilities. Develop a robust commercial and Go-to-Market strategy and provide leadership and direction to the AMERICAS sales team to ensure alignment with key accounts and partnership with other Channels, 3rd Parties and /or GEV power BU partners. This will include creating the right mix of commercial talent to win today's business and to scale for tomorrow. Additionally, develop strong rapport with key stakeholders, including Region-level sales leaders. Build strong, productive relationships with Partners and other GEV BUs (exe. Gas Power, Steam Power and Renewables organizations and commercial teams) Create and develop new markets for services and products; lead and set the tone for the industry Drive collaboration with other regional sales leaders to deliver comprehensive solution sales across the vertical lines of business Help develop and drive a talent acquisition, enablement, management and measurement strategy in the sales organization. Provide coaching, performance management, and development activities for the sales organization to ensure leadership development and successful execution of business plans Lead commercial excellence to ensure customer satisfaction goals are achieved while delivering on business priorities and commitments. Required Qualifications Master's degree from an accredited university or college (or a high school diploma / GED with at least 5-7 years of experience in Job Family Group(s)/Function(s)). This role requires significant experience in the Sales & Digital Sales Direct. Knowledge level is comparable to a Master's degree from an accredited university or college. The ideal candidate will have a minimum of 5-7 years of experience in direct sales, sales operations, business development and / or orchestrating strategic sales leadership. Additionally, experience in or working with enterprise and industrial software companies. Minimum of 5-7 years of experience in Digital (Software and Services) value selling, business case structure and iteration, portfolio positioning and differentiation including upselling digital solutions into the traditional oil and gas, power segments or new markets. Minimum of 5-7 years of experience leading a high performing organization with the ability to attract and create a pool of talents. Desired Characteristics Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead growth programs / projects and market development. Ability to document, plan, market, and execute growth programs. Established project management skills. Customer and market obsession. Strategic thinker with execution discipline and bias to action. Quantitative decision-making; comfort with ambiguity and trade-offs. Influencing others; executive presence and negotiation skills. Continuous improvement mindset. Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position For candidates applying to a U.S. based position, the pay range for this position is between $151,400.00 and $252,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: sales incentive. This posting is expected to remain open for at least seven days after it was posted on May 18, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Our Sales Engineering team is the technical heartbeat of the go-to-market organization. We partner with Sales, Product, and Engineering to solve complex customer challenges. We are a collaborative, "egoless" team that thrives on continuous learning and pushing the boundaries of what AI can do for our customers. What You'll Do:Architect the Demo Ecosystem • End-to-End System Design: Design and maintain the "Gold Standard" demo environment, including the system architecture, database schemas, and API layers that power Invoca's technical storytelling., • Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes "visible" and intuitive for non-technical stakeholders., • Scalable "Scaffolding": Create modular demo assets and "click-to-deploy" sandboxes that the broader SE team can easily customize for specific industry verticals., • Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes.Lead Technical Strategy, • Strategic Pre-Sales: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers., • High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions., • AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains "AI-ready," acting as a feedback loop between the field and our core product developers., • Governance & Safety: Implement "Human-in-the-Loop" checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations.What You Bring:, • Business Acumen: The ability to translate a dry technical architecture into a "Value Story." You understand that the best code is useless if it doesn't solve a business pain point., • The "Multiplier" Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code., • Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment. Nice to Have:, • Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js., • Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow., • Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use. You've read this far. If you're a smart, motivated, high-integrity rock star who meets the above criteria, come join our team! 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $130,000-$160,000/year plus comissionDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

Job DescriptionAbout Invoca Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. About the Team Our Revenue Operations, Strategy and Enablement organization is designed as a unified, end-to-end revenue engine — aligning Strategy, Operations, Systems, and Enablement across the full customer lifecycle. We have eliminated traditional Sales, Marketing, and Customer Success Ops silos and replaced them with clear ownership across planning, execution, and infrastructure, within our GTM operating model. The Revenue Operations pillar owns how our revenue engine operates day-to-day. We are the team that translates business needs into operational solutions — defining the processes, workflows, and lifecycle structures that power scalable, efficient GTM execution across Marketing, Sales, and Customer Success. About the Role We're seeking a highly operational, process-driven, and strategic Director of Revenue Operations to own end-to-end operational process and procedure design across our full revenue lifecycle. This is not a systems or analytics role — it is a role for someone who excels at translating business needs into operational solutions: defining how the revenue engine runs, how teams collaborate, how workflows are governed, and how the customer journey is operationalized from first touch through retention. This role will partner closely with our Revenue Systems, Data & AI team to translate operational requirements into scalable system design and implementation, ensuring that what we define operationally is built and embedded into the tech stack. You will manage a cross-functional team covering Marketing Ops, Sales Ops, Customer Success Ops and Customer Education, while personally ensuring CS Ops process design is embedded as a core part of your end-to-end lifecycle ownership. This role reports to the VP Revenue Operations, Strategy and Enablement, and partners closely across Sales, Marketing, Customer Success, and Finance leadership. You Will Own End-to-End Operational Process & Procedure • Design and govern GTM operational processes across the full revenue lifecycle — from the first Marketing touch through Customer Success retention, • Define lifecycle stage definitions, entry/exit criteria, and cross-functional handoff standards, ensuring they are consistently applied and improved over time, • Govern lead routing, account assignment, territory execution, and workflow design across all GTM functions, • Own pipeline governance and inspection frameworks in partnership with the Revenue Strategy, Planning & Analytics pillar, • Identify and systematically eliminate operational friction across the revenue lifecycle Translate Business Needs into Operational Solutions • Act as the primary translator between business strategy and operational execution — defining not just what the goals are, but precisely how teams execute against them, • Work directly with Sales, Marketing, and CS leadership to understand business needs and design the operational model to support them, • Partner with Revenue Systems, Data & AI to translate operational requirements into scalable system design and implementation, ensuring what is defined operationally is accurately built into the tech stack, • Build operational frameworks and documentation that scale with business growth and increasing organizational complexity, • Ensure that AI and automation investments are grounded in sound operational process design, partnering with Revenue Systems, Data & AI on use case prioritization Lead and Develop Your Team • Lead and develop Revenue Operations Managers covering Marketing Ops and Sales Ops, providing direction, coaching, and clear prioritization, • Personally own CS Ops process design — including post-sale process optimization, customer health scoring logic, and customer lifecycle communications — as part of your end-to-end lifecycle remit, • Oversee Customer Education alignment to lifecycle stages, partnering with instructional design and content managers to connect Academy learning pathways to operational lifecycle moments, • Maintain content and tooling standard alignment between Customer Education and Revenue Training & Enablement Drive Cross-Functional Alignment & Adoption • Serve as the operational liaison across Sales, Marketing, CS, and Finance leadership, representing the operational model and advocating for process integrity, • Partner with Revenue Strategy, Planning & Analytics on territory execution, pipeline governance, and performance frameworks, • Align operational workflow rollouts with Revenue Training & Enablement to ensure field readiness and adoption, • Drive adoption of new processes and workflows across the GTM field, measuring effectiveness and iterating continuously Continuously Improve the Revenue Engine • Bring a data-informed perspective to process improvement, leveraging analytics insights from the Revenue Strategy, Planning & Analytics pillar, • Continuously evaluate operational processes for efficiency, scalability, and adoption across the field, • Stay ahead of best practices in revenue operations and bring a clear point of view on how emerging tools and AI capabilities can be operationally embeddedYou Have, • 8–12+ years of experience in Revenue Operations, GTM operations, or closely related roles in B2B SaaS, • Proven track record designing and governing end-to-end GTM processes across Marketing, Sales, and Customer Success, • Deep understanding of the full revenue lifecycle and how operational process design drives GTM execution, • Experience translating business strategy into operational frameworks and procedures, • Strong partnership experience working with systems/technical teams to translate operational requirements into scalable implementations, • Experience managing and developing operational teams across multiple GTM functions, • Demonstrated ability to drive cross-functional alignment across Sales, Marketing, CS, and Finance, • Strong analytical mindset — able to use data and insights to inform process design and improvement, • Exceptional communication and stakeholder management skills across all levels of the organization, • Comfort operating in a fast-moving, high-growth environment where structure is built, not inherited, • Experience with modern GTM tech stacks (Salesforce, Marketo, Gainsight, Gong, Salesloft) and how system design intersects with operational process, • Hands-on AI fluency — able to independently build, test, and deploy AI-powered workflows and automations, not just evaluate or direct others to do so; brings both a strategic point of view on where AI applies and the technical capability to prove it out themselvesSalary, Benefits, & Perks At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. #LI-Remote

Job Description Senior ML Engineer About Invoca Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team The Data Platform team owns the full ML lifecycle at Invoca, from model training and fine-tuning through inference optimization and production APIs. We move quickly, swarm on hard problems, and care deeply about code quality, reliability, and each other's growth. Learn more on our blog or check out our open source projects. About the Role We're hiring a Senior ML Engineer to own the productionization layer of Invoca's ML stack — model serving, inference optimization, fine-tuning, and the APIs and pipelines that tie it all together. You'll be a primary driver of the infrastructure powering our Context Engine and agentic AI workflows, working closely with Data Scientists, Data Engineers, and Applied AI Engineers. Core Focus & Primary Ownership • Lead End-to-End MLOps and Productionization: Architect, implement, and maintain CI/CD pipelines for ML artifacts — including model evaluation, versioning, and automated deployment. Serve as the primary SME for operational excellence across the Invoca ML stack., • Design and Optimize SLM/LLM Deployment: Own the full inference infrastructure: model serving on Triton Inference Server, Baseten, and Kubernetes-based GPU infrastructure. Profile and tune for low latency and high throughput, and build robust, scalable APIs for internal and external model access. Broader Contributions • Fine-Tune Language Models: Apply parameter-efficient fine-tuning methods (LoRA, QLoRA, PEFT) to adapt transformer-based SLMs and LLMs for high-impact NLP applications in conversation intelligence., • Evolve ML Infrastructure: Contribute to model training infrastructure, data pipelines, and data lake foundations to keep the systems powering our models reliable and scalable., • Collaborate Across Teams: Partner closely with Data Scientists, Data Engineers, and Applied AI Engineers to build the foundational ML systems behind Invoca's agentic AI products., • Deliver Customer Value: Work with product and engineering to understand customer needs and ship ML solutions that make a measurable difference. What You Bring • 5+ years of ML Engineering experience with a strong production focus, • Advanced Python and deep learning proficiency (PyTorch, HuggingFace Transformers, spaCy), • Demonstrated track record deploying and maintaining transformer-based NLP models in production, • Hands-on experience fine-tuning SLMs/LLMs (LoRA, QLoRA, PEFT) and optimizing models via quantization, batching, and throughput tuning, • Proficiency with inference infrastructure: Triton, Baseten, vLLM, TGI, SageMaker, Vertex AI, or similar, • Experience building production-grade APIs that expose ML models to downstream consumers, • Familiarity with MLOps tooling, model monitoring, and eval platforms (Braintrust, MLflow, or equivalent), • B.S. in Computer Science, Engineering, Statistics, or equivalent; advanced degree a plus, • Familiarity with RLHF or preference training is a bonus 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $152,000 - $228,000 USD plus bonus + equity #LI-Remote

Job DescriptionSenior Software Engineer I (Octothorpe) About Invoca: Invoca is the leading AI-powered conversation intelligence platform. We empower marketing, sales, customer experience, and contact center teams to unlock the intent and insights within every customer interaction – driving better customer experiences, increased revenue, and improved operational efficiency. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Octothorpe is a platform multiplier team: we build, maintain, and support tooling for connecting pieces of the platform (gems/libraries, CI/CD, shared infrastructure patterns) to improve the lives of service owners. Invoca's Release Engineering "North Star" is that any change that supports a service (code/config/infra/secrets/process settings) flows through a standard build & deploy process with CI, config validation, security checks, health checks, and rollback quickly and reliably. Octothorpe owns and evolves the tooling and processes that power developer autonomy, automation, standardization, tight feedback loops, and staging/production parity. About the Role: As a Senior Software Engineer I on Octothorpe, you'll be an individual contributor reporting to the Sr. Software Engineering Manager. You'll focus on turning our internal engineering platform vision into reality by strengthening our CI/CD, driving key Ruby/Rails platform upgrades, and making authentication/authorization safer and more standardized across services. You'll operate as an expert within the team's domains: solving large-scope problems, leading small efforts from design through rollout, and helping your teammates remove bottlenecks. The work is highly cross-functional and platform-oriented. You Will: Own and evolve CI/CD "paved road" tooling • Build and maintain reliable, scalable CI/CD workflows (guardrails, automation, reusable patterns/templates)., • Enhance Backstage as the unified developer portal, improving CI/CD visibility, deployment tracking, and self-service workflows., • Improve developer feedback loops: reduce flaky pipelines, speed up builds/tests, and increase observability of the release toolchain., • Operationally support release tooling (triage, incident follow-ups, preventative improvements).Drive Ruby/Rails platform upgrades (monolith + ecosystem), • Lead or heavily contribute to Ruby and Rails upgrade efforts, including:, • Coordinating cross-repo changes (application, Docker/CI images, shared gems, test strategy)., • Creating safe rollout plans (canaries, staged deploys, rollback paths) and enabling other teams through docs/runbooks.Platform enablement, • Build and improve self-service tooling and Golden Path workflows through Backstage, CI/CD templates, and standardized patterns so service teams can safely own their own infra, config, and auth changes without gatekeepers., • Help standardize and operationalize Auth0 and other authentication/authorization patterns across environments, • Partner with service teams to drive Golden Path adoption, unblock migrations, and turn platform investments into org-wide leverage.Embrace AI to accelerate delivery and improve developer experience, • Use AI-assisted development responsibly to increase throughput and quality (e.g., faster iteration, better testing strategies, improved docs/runbooks)., • Help the org adopt AI tools safely and effectively by sharing best practices and patterns. You Have: • CI/CD, Release Engineering, (Buildkite/Backstage), • ArgoCD, Kubernetes, • Ruby, Ruby on Rails, Bundler, dependency management, • Runtime/framework upgrades (Ruby upgrades, Rails upgrades), • Auth0 (or similar IdP), OAuth/OIDC concepts, M2M authentication, • Terraform / infrastructure-as-code (nice-to-have), • Observability, on-call/operational support, incident analysis, • AI-assisted development (Cursor, Claude Code) and best-practice sharing, • Working experience in a PAAS environment 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $127,000-$191,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job DescriptionAbout Invoca Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Engineering Team You'll join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools, practices, and processes. We are an incredibly supportive team. We swarm when problems arise and give excellent feedback to help each other grow. Working on our close-knit, multi-functional teams is a chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between. We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other. About the Role We are hiring a Staff AI Platform Engineer to help build the core platform that powers AI development at Invoca. This role is not focused on building isolated AI features or one-off model applications; this is a platform engineering role. You will design and build the reusable systems, abstractions, interfaces, and operating standards that enable product teams to develop, ship, and operate AI capabilities quickly and safely. You will work at the intersection of developer experience, backend systems, AI infrastructure, and platform architecture. Your job is to turn common AI development problems into durable platform capabilities: SDKs, APIs, gateways, orchestration primitives, evaluation frameworks, context-management tooling, and governance mechanisms that can be used broadly across teams. The right person for this role thinks in terms of platform as a product. You care not only about technical correctness, but also adoption, ergonomics, standardization, and long-term leverage. You know how to create opinionated golden paths that help teams move faster without sacrificing reliability, observability, or governance. What you'll have the opportunity to do: • Build the AI platform foundations: Design and maintain the core APIs, SDKs, libraries, and services that standardize how teams at Invoca build AI and agentic capabilities., • Create reusable agentic platform primitives: Build the platform components that product teams can assemble into real applications, such as orchestration building blocks, tool interfaces, workflow contracts, context-handling systems, and retrieval primitives., • Own platform-level evaluation infrastructure: Build the shared evaluation framework that enables teams to test AI systems consistently and at scale. This includes CI/CD integration, dataset and experiment workflows, scoring pipelines, and support for offline and online evaluation., • Standardize orchestration and interoperability: Help define the contracts, schemas, and interfaces that allow tools, runtimes, and services to work together cleanly. This includes platform patterns for MCP-style interoperability, tool discovery, and agent-to-agent or agent-to-system interactions., • Build for production scale and reliability: Design and improve the serving, routing, and control layers that sit between applications and model providers. You will help ensure low latency, high availability, cost efficiency, and strong production behavior.Drive observability and governance: Build and enforce the platform capabilities that make AI systems measurable, debuggable, and governable in production, including tracing, auditing, policy enforcement, and operational standards.Improve developer experience and platform adoption: Treat engineers and product teams as customers. Create tools, templates, documentation, and reference implementations that make the platform easy to adopt and hard to misuse., • Shape technical direction: As a staff engineer, you will influence architecture, standards, and long-term technical strategy for AI Platform. You will identify repeated patterns across teams and convert them into reusable platform solutions. As a Staff AI Platform Engineer, you will help define the technical foundation for AI development at Invoca. You will not be building isolated AI features; you will be creating the shared platform capabilities, standards, and operating model that enable many teams to build AI products quickly, safely, and consistently. You will: • Architect the AI platform foundations: Design and evolve the core libraries, SDKs, APIs, and shared services that standardize how teams build agentic and GenAI-powered products at Invoca., • Build reusable agentic and retrieval primitives: Create modular platform components for orchestration, retrieval, tool execution, workflow composition, adoption of latest protocols and standards, and A2A/MCP-compatible interoperability that product teams can use to build production-grade AI systems., • Own the evaluation platform: Build the shared evaluation infrastructure that enables teams to measure and improve AI quality through datasets, scoring pipelines, experiment workflows, and CI/CD-integrated offline and online evaluations., • Standardize context engineering: Develop the systems and tooling for prompt management, context versioning, templating, testing, and governance so teams can iterate safely and consistently on AI applications., • Engineer for scale, reliability, and governance: Build/Establish the serving, routing, and control layers between applications and model providers, ensuring strong production performance, cost efficiency, policy enforcement, and operational resilience., • Drive technical strategy and platform adoption: Partner with product and engineering leaders to turn recurring architectural needs into shared standards, reference implementations, and developer-friendly golden paths that accelerate delivery across the organization.Our Commitment to You At Invoca, AI Engineers are empowered by mentorship from leading experts across our data science, engineering, and architecture teams. Our dedicated AI platform team leverages a powerful combination of proprietary, and best-in-class vendor tools to create an scalable AI platform. Our goal is to seamlessly deliver transformative AI-powered experiences through our robust AI platform, and your expertise will contribute significantly in accelerating this mission. What You Bring to the Table: We're looking for a creative and driven AI Platform Engineer who is excited to tackle complex problems and build impactful solutions. You likely have: • Staff-level Platform Engineering Depth: 7+ years of professional experience in Platform engineering in AI/ML disciplines, with a strong focus on building shared infrastructure, platform products, developer tooling, or foundational backend systems used by a large number of users., • AI platform or agentic systems experience: You have worked on the infrastructure and framework layers behind AI systems such as agent orchestration, model-serving abstractions, evaluation systems, retrieval infrastructure, prompt/context tooling, MCP/A2A stack, platform APIs for AI development, etc., • Developer-facing product mindset: You care deeply about developer experience. You know how to design systems, interfaces, and abstractions that engineers actually want to use., • Strong distributed systems and backend engineering skills: You are highly effective in Python and/or TypeScript and are comfortable designing resilient services, APIs, asynchronous systems, and distributed workflows., • API and contract design ability: You have designed robust, typed, well-structured interfaces such as REST, gRPC, SDKs, or platform contracts that support long-term extensibility and adoption., • AI Systems Thinking Ability: You haven't just used frameworks like LangChain, LangGraph or LlamaIndex; you understand how they work under the hood and know when to abstract them away. You have built frameworks using them to solve various AI concerns for developers., • Experience with model infrastructure and operational concerns: You understand latency, throughput, reliability, token/cost management, model-provider integration, and the realities of running AI systems in production., • Experience with observability and evaluation: You have built or contributed to tracing, quality measurement, automated evaluation, or other systems that help teams understand and improve AI system performance., • Platform standardization instincts: You know how to take repeated engineering problems and turn them into reusable golden paths, shared components, and organizational standards., • Infrastructure as Code: Familiarity with Kubernetes, Docker, and Terraform., • Web Technologies: Intermediate to Expert level proficiency with TypeScript/JavaScript, React, and other web technologies., • Educational Foundation: Bachelor's Degree in Computer Science, Engineering, or a related field (or equivalent practical experience). An advanced degree (Master's or Ph.D.) is a strong plus. It would be a strong bonus if you have: • Experience with agent frameworks and orchestration runtimes such as LangGraph, LangChain, LiveKit or similar systems, • Experience with model gateways, inference infrastructure, or provider-routing layers, • Experience with retrieval systems, vector databases, and context-management infrastructure, • Familiarity with MCP-style interfaces, tool interoperability patterns, or workflow schemas, • Experience with multi-tenant platform design, governance, or enterprise-grade controls, • Experience creating reference implementations, templates, or internal developer platforms This role is a strong fit if you have built: • developer-facing AI platforms, • reusable orchestration or workflow systems, • evaluation and experimentation infrastructure, • platform APIs and SDKs for internal and/or external product/engineering teams, • model-serving, routing, or AI control-plane infrastructure, • shared AI tooling with strong operational rigor 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $180,000 - $273,000 plus bonus + equity #LI-Remote

Job DescriptionAbout Invoca: Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team: Implementation is an essential differentiator for Invoca and a critical time in the customer journey. As an Implementation Manager, you will lead the successful deployment of Invoca's industry-leading Call Tracking and Analytics solution across a portfolio of customers. Reporting to the Senior Manager, Implementation, you will manage projects spanning four customer segments, ensuring a seamless onboarding experience that drives product adoption and long-term success. About the Role: This individual contributor role requires strong project management, product expertise, and communication skills to effectively guide customers through technical implementations while balancing multiple engagements. This role supports teams in the US and the UK. You will play a key role in delivering exceptional business value by optimizing onboarding processes, developing best practices, and collaborating cross-functionally to support customers in achieving their goals with Invoca. As a strategic thinker and problem solver, you will contribute to the continuous improvement of the implementation function and help scale processes to meet the evolving needs of a growing SaaS organization. You Will • Project & Portfolio Management: Oversee a portfolio of customer implementation projects, ensuring timely completion and successful execution., • Customer Engagement: Collaborate with customers to understand business objectives and tailor implementation strategies to their needs., • Product Expertise & Training: Become an expert on the Invoca platform, training customers on core functionalities, integrations, APIs, and webhooks., • Technical Implementation Support: Assist customers in deploying Invoca's JavaScript, integrating with MarTech platforms, and optimizing workflows., • Process Optimization: Identify and implement best practices to enhance efficiency, scalability, and customer experience., • Stakeholder Collaboration: Partner with Sales, Sales Engineering, Product and Customer Success to ensure smooth handoffs and consistent customer communication., • Issue Resolution & Risk Mitigation: Quickly identify potential issues, escalate as necessary, and proactively resolve challenges to ensure a positive onboarding experience., • Customer Advocacy: Gather insights from onboarding experiences to advocate for feature enhancements and inform product development., • Tracking & Reporting: Maintain accurate project records, track milestones, risk and ensure adherence to implementation Service Level Objectives using project management and CRM tools., • Global Market Alignment: Maintain an early-morning Eastern Time (ET) schedule to provide direct implementation oversight and real-time consultation for UK and European customers., • Agentic AI Exposure: Lead the deployment of Agentic AI workflows, ensuring autonomous agents are properly integrated into the customer's broader MarTech ecosystem.You Have:, • 2+ years of experience in a customer-facing, project management, or implementation role for a SaaS or technology company., • Regional Availability: Residency in the Eastern Time Zone with a consistent ability to start the workday during early morning hours to support international accounts., • Proven ability to manage multiple customer projects with strong prioritization and time management skills., • Professional experience or deep familiarity with implementing Agentic AI frameworks, autonomous agents, or LLM-driven automation., • Deep product expertise and the ability to translate complex technical concepts for both technical and non-technical audiences., • Strong interpersonal and communication skills, capable of discussing both technical details and business strategy., • Ability to follow structured processes while adapting to customer needs and business objectives., • Strong analytical skills with a data-driven approach to decision-making., • Ability to think critically, solve complex problems, and work well under pressure., • Experience with CRM and project management tools (e.g., Salesforce, Jira).Bonus Qualifications, • Experience with marketing technologies such as Google AdWords, Google Analytics, Salesforce, and Adobe., • Technical background with working knowledge of HTML, JavaScript, CSS, and other web-related languages., • Background in telecom, automotive, marketing, mobile, or digital media industries., • Experience in the affiliate marketing space., • Familiarity with Agile project management methodologies. 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - $77,000-$95,0000 / plus annual bonus DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. #LI-Remote

Job DescriptionAbout Invoca Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. About the Role As Manager, Mid-Market Sales, you will lead a team of Account Executives responsible for acquiring new logos and expanding existing customer relationships within the Mid-Market segment. You are a player-coach who thrives on building pipeline, accelerating deals, and developing talent. You will partner cross-functionally with Marketing, Customer Success, Product, and Sales Engineering to drive predictable, scalable revenue growth. This role is critical to Invoca's growth strategy and reports directly into the sales leadership team overseeing North America. You Will • Own and deliver the Mid-Market team's revenue targets across new business and expansion, including monthly, quarterly, and annual quotas., • Build and maintain accurate forecasts; proactively identify risks and develop mitigation plans., • Drive pipeline velocity by coaching reps on deal strategy, qualification, negotiation, and close plans., • Personally engage in strategic deals as a player-coach to accelerate outcomes and model excellence. Team Leadership & Development • Recruit, hire, onboard, and retain a high-performing team of Mid-Market Account Executives., • Coach and develop individual contributors through regular 1:1s, call reviews, pipeline reviews, and structured feedback., • Set clear performance expectations, hold the team accountable, and manage underperformance directly and constructively., • Create a culture of urgency, accountability, continuous improvement, and winning. Strategy & Execution • Develop and execute a Mid-Market go-to-market strategy aligned with Invoca's broader sales and company objectives., • Design and refine the team's sales plays, account segmentation, and territory plans for maximum coverage and efficiency., • Collaborate with Marketing on demand generation campaigns, event strategy, and inbound/outbound pipeline development., • Partner with Customer Success and Sales Engineering to ensure seamless handoffs, strong post-sale outcomes, and expansion opportunities. Operational Excellence • Establish and track key performance indicators (KPIs) including pipeline creation, win rates, deal cycle times, average deal size, and activity metrics., • Run effective team meetings, QBRs, and forecast calls with clear agendas and actionable takeaways., • Maintain CRM hygiene and ensure the team operates with discipline in Salesforce., • Leverage AI tools and data insights to improve team productivity, deal intelligence, and decision-making.You Have, • 3–5+ years of frontline sales management experience in B2B SaaS, with a proven track record of consistently meeting or exceeding team revenue targets, • Prior individual contributor experience as a quota-carrying seller with demonstrated success in both new logo acquisition and account expansion, • Direct selling experience as a hunter-farmer hybrid, capable of closing deals and managing an expansion book with measurable results, • Experience managing a team selling into mid-market accounts (typically $10K–$100K+ ACV)., • Strong coaching and development skills with the ability to attract, retain, and elevate talent, • Excellent forecasting discipline and pipeline management acumen, • Working knowledge of Salesforce.com is required, • Outstanding verbal and written communication skills with the ability to present to internal leadership and external stakeholders, • Experience in MarTech, AdTech, call analytics, or AI/conversational intelligence platforms, • AI/Tech proficiency, including actively using AI tools in your sales workflow, • Experience with consumption-based or usage-based pricing models, • Track record of building or scaling a Mid-Market sales function, • College degree or equivalent experience 📍 Location: This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Please note that we are unable to provide initial visa sponsorship for this position. Salary, Benefits, & Perks At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options to choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 12 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $180,000 - $220,000 / plus bonus potentialDEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description About Invoca Invoca is an AI-powered revenue execution platform that brings together marketing, commerce, and contact center teams to turn every customer interaction into measurable, profitable growth. Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. The Opportunity: Architecting Invoca's Platform Foundation As Invoca accelerates the modernization of its platform—moving from a monolith to a service-oriented architecture leveraging IaaS, PaaS, and SaaS solutions—we are adopting a Platform as a Service strategy. This is a high-impact role where you will be instrumental in building the scalable, reliable, and widely-adopted technical foundations for our entire engineering organization. Your success will directly translate into improved engineering velocity, reduced technical debt, and clear alignment between platform investments and core business outcomes. About the Team You will be a key member of the Architecture team, partnering directly with the Site Reliability Engineering (SRE) and Developer Enablement teams. • Developer Enablement: Builds, maintains, and supports the tooling, gems, libraries, CI/CD, and foundational services (like Identity) that all Invoca services rely on., • SRE: Provides the core infrastructure, observability, and stability to enable engineering teams to build new services and scale our platform effectively. Your Role and Impact We are seeking a Platform Technical Product Manager (TPM) to partner with technical leadership to define the strategy, roadmap, and execution for our internal platform capabilities. This role requires a systems mindset, sitting at the intersection of engineering, architecture, and product to build scalable, reliable, and reusable platform services that power our product ecosystem. You will partner closely with Engineering, Infrastructure, Security, Data, and Product teams to ensure our platform enables fast innovation, high system reliability, and long-term scalability. This is a highly technical role that requires deep systems thinking, strong execution skills, and the ability to translate business needs into robust technical solutions. You will report to the Sr. Director of Architecture in this role. • Platform Strategy & Vision: Partner to define and drive the vision, strategy, and roadmap for core platform services (e.g., APIs, infrastructure, identity, observability, internal tooling), ensuring platform investments directly align with company-level product and business goals., • Technical Debt & Velocity: Proactively identify and champion opportunities to reduce technical debt, improve platform scalability, and accelerate overall development velocity across the organization., • Cross-Functional Leadership: Partner with engineering leaders to define architectural direction and platform standards. Collaborate with Product Managers and other stakeholders to understand platform dependencies and drive alignment across multiple engineering teams. Work closely with security, compliance, and platform teams to ensure platform reliability and governance., • Roadmap & Execution: Translate platform strategy into clear, prioritized roadmaps and technical requirements (product briefs, epics, user stories). Define and track success metrics, including SLAs, performance benchmarks, and internal adoption rates., • Technical Decision-Making: Evaluate complex build vs. borrow vs. buy decisions and vendor integrations. Participate in architectural reviews and design discussions, leveraging a deep understanding of APIs, distributed systems, cloud infrastructure (AWS/GCP), and data architectures., • Platform Adoption & Enablement: Ensure platform services are well-documented, discoverable, and user-friendly. Actively gather internal customer feedback to continuously improve the overall developer experience and track and improve platform adoption across engineering teams. Core Qualifications (What You'll Need) We are looking for a proven track record of impact and experience, recognizing that this is not always tied to a strict number of years. • Experience & Impact:, • 5+ years of hands-on experience in a platform, infrastructure, or other engineering-heavy role, which includes 2+ years of dedicated Product Management experience. (Equivalent experience leading complex technical initiatives is highly valued)., • Proven track record of successfully leading and delivering complex, cross-team technical initiatives in an Agile/Scrum environment., • Exceptional prioritization and decision-making skills with an analytical, data-driven approach., • Technical Fluency:, • Strong working knowledge of distributed systems, APIs, cloud infrastructure (AWS/GCP), and data platforms., • Familiarity with CI/CD, DevOps practices, and system reliability principles., • Ability to read technical documentation and engage credibly in architecture-level design discussions., • Soft Skills & Leadership:, • Demonstrated ability to influence without direct authority across multiple technical teams., • Strong written and verbal communication skills, able to articulate technical trade-offs to both engineers and business stakeholders. Bonus Experience (Great to Have) • Experience building platforms in high-scale or enterprise SaaS environments., • Background in software engineering or technical architecture., • Experience with observability, identity, security, or internal developer platforms., • Familiarity with AI/ML infrastructure or data-intensive systems., • Experience supporting enterprise-grade security and compliance standards. 📍 Location This is a remote-first role. We are currently hiring in the following locations: 📍 United States: Greater Los Angeles Area (including Santa Barbara and San Diego) · SF Bay Area · Denver Metro · Austin Metro · Chicago Metro · Greater NYC Area Canada: Toronto (AI/ML technical roles only) Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required. Salary, Benefits & Perks: At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country's laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca's success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $117,000-$175,000 / plus bonus potential Diversity, Equity & Inclusion Invoca is committed to building an inclusive culture that values diverse perspectives and experiences. We are proud to be an equal opportunity employer #LI-Remote

While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past.

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