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Job DescriptionWho we are...At Ecosystem, we believe we should be accountable for results. That’s why we've integrated engineering and construction, seeing our projects through from design concept to implementation and commissioning. And that's how we can efficiently solve complex energy challenges in the built environment. Here are some of the projects we've been working on recently: Adelphi University, Brown University, and San Diego Padres Stadium. Why this role matters…This role is central to delivering on our strategic ambition: to scale our impact while staying true to our unique identity. As we take on increasingly ambitious projects, the challenge is to maintain breakthrough outcomes and a phenomenal experience for both clients and employees. Project Directors are the linchpin of this promise—ensuring autonomous, coherent project delivery across regions, supported by a strong, lean central core. What you will do…Picture this: your morning begins with a strategic call to a client who’s counting on you to keep their multi-million-dollar retrofit on track. By midday, you’re walking through a mechanical room with your team, troubleshooting a technical challenge that could make or break the project’s critical path. In the afternoon, you’re mentoring a junior engineer, helping them connect today’s decisions to tomorrow’s success. Before the day ends, you’re aligning budgets and guarantees with a Senior Project Director—because at Ecosystem, we own the outcome. Every day brings a mix of strategy and action: influencing client expectations, steering technical solutions, and fostering a team culture where collaboration and curiosity thrive. You’ll lead projects that matter— for our clients and for our dedicated employees. You’ll face challenges that demand both technical depth and leadership finesse: • How do you deliver guaranteed results on a project with tight timelines and evolving client needs? • How do you inspire a team to push boundaries while keeping safety and profitability front and center? • How do you turn a complex HVAC retrofit into a success story that strengthens our reputation? Your profile... • Bachelor’s degree in mechanical engineering, electrical engineering or equivalent field required, • 7+ years of experience in construction project management and leading teams, • Understanding and application of local permits and regulations, • Understanding of business risk and financial implications of decisions and judgment to balance schedule, budget, and project team efforts, • Knowledge and/or interest in energy systems in the built environment (boilers, chillers, and cogeneration plants), • High level of mobility in the New York, New Jersey, Rhode Island, Massachusetts, and Connecticut area. What Ecosystem offers..., • Competitive base salary (approx. range of $150,000 - $200,000 that is dependent on seniority, merit and geographic location.), • High talent density organization in a rock-solid business environment., • “Ask me anything” approach from ownership and management., • Internal technical training and mentorship opportunities., • Team-oriented, collaborative work environment where curiosity and risk-taking are encouraged., • Paid time off per year: We observe 10 public holidays, we offer 20 days of vacation, and 5 personal/sick days. On top of that, we have paid time off between December 25 and January 1 when our offices close for the holiday period for a well-earned break.

Job Description Zone IT Solutions is seeking a skilled IBM BPM Engineer to join our team. In this role, you will be responsible for developing, implementing, and maintaining business process management (BPM) solutions using IBM BPM technology. You will work closely with clients to analyze their business requirements and deliver efficient solutions that enhance workflow processes. Requirements • Bachelor's degree in Computer Science, Information Technology, or related field., • Minimum of 3 years of experience working with IBM BPM, including process modeling and automation., • Experience in designing and implementing BPM solutions using IBM BPM Suite., • Strong understanding of business process management concepts and methodologies., • Proficiency in business process modeling tools and techniques., • Knowledge of Java, SQL, and other relevant programming languages., • Ability to work closely with stakeholders to gather requirements and translate them into technical specifications., • Experience with integrations involving APIs and web services., • Excellent problem-solving and analytical skills. About Us Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities your profile at Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Job Description Job Title: Engineer Manager Location: [Location] Job Type: Full-Time About Us: We are a forward-thinking organization dedicated to innovation and excellence. Our team is passionate about delivering high-quality engineering solutions that meet the demands of a rapidly changing world. Join us to lead a talented group of engineers and drive our projects to new heights. Job Overview: We are seeking a highly skilled and motivated Engineer Manager to lead our engineering team. The ideal candidate will have a strong technical background, excellent leadership abilities, and a passion for innovation. As the Engineer Manager, you will be responsible for guiding the engineering department to achieve project goals, fostering a collaborative team environment, and ensuring the continuous development of team members. Key Responsibilities: • Lead and manage a team of engineers, providing mentorship and fostering professional growth., • Develop and implement engineering strategies that align with company objectives., • Oversee the planning, execution, and completion of engineering projects within budget and timeline constraints., • Collaborate with cross-functional teams to ensure seamless integration of engineering efforts with other departments., • Ensure adherence to industry standards, best practices, and regulatory requirements., • Monitor project progress and make data-driven decisions to optimize processes., • Conduct performance evaluations, set objectives, and provide constructive feedback to team members., • Stay current with technological advancements and incorporate relevant innovations into engineering processes. Qualifications: • Bachelor's degree in Engineering or a related field; a Master’s degree is preferred., • Proven experience in an engineering leadership role., • Strong understanding of engineering principles and methodologies., • Excellent problem-solving and analytical skills., • Outstanding communication and interpersonal skills., • Ability to manage multiple projects simultaneously and prioritize tasks effectively., • Demonstrated experience in fostering a collaborative and inclusive team environment. What We Offer: • Competitive salary and benefits package., • Opportunities for career advancement and professional development., • A dynamic and inclusive work environment., • The chance to work on cutting-edge projects that make a meaningful impact. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience through our company website or via [Email Address]. We look forward to welcoming a new leader to our team to help us drive engineering excellence. [Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: KMS Support Engineer Location: Jersey City, NJ (Hybrid) Pay Range: $600-1000/day (Depends on Experience) Overview: The missions of the Security Support Engineer are: • To operate and maintain the security solutions in his/her area of responsibility, • To ensure the production stability and controls sustainability in his/her area, • In depth expertise in Key Management Systems (KMS) specifically Thales Cipher Trust Manager, • Minimum 5+ years’ experience deploying and managing KMS/HSM technologies, • Previous experience governing KMS/HSM projects or programs The KMS Support Engineer is responsible for the following activities: • Evaluate, design, develop, deploy, test and transition security capabilities and processes, • Deliver and maintain the technical documentation related to the engineering of the platform, • Provide expert support for the processes related to the platform, • Create, maintain, and ensure adherence security policies, procedures, baselines, guidelines, and control standards, • Requires a minimum of 10+ years' professional experience in the technology field, including a minimum of 5+ years of security experience., • Experience assisting the development and maintenance of tools, procedure, and documentation, • Thorough understanding of technologies and security concepts, • Ability to present complex solutions and methods to general community, • Security certifications are a plus. Team leader experience is a plus AXEL01

Field Engineer 3 New York, NY 12 Months Pay rate:- $25.00/hr Day to Day Work: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs/laptops. Occasional assistance with the server and/or network teams may be required, under direct instruction from those teams. Responsibilities Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement.

Job Description Our firm is seeking a Electrical Engineer to join our New York City office and work on world class design projects with a leading MEP design firm in the architectural engineering consulting industry. We are looking for a technically proficient and seasoned engineer with experience delivering complex projects. The ideal candidate will have a passion for architecture and engineering related to the design and construction of highly sustainable, high performance innovative, and iconic buildings. Job Responsibilities: • Design of electrical systems for a variety of projects., • Create plans, schematics, equipment selection, load calculations, systems narratives and specifications, system design and layout, field investigation and construction administration., • Perform design work on Revit and CADD system., • Prepare due diligence and feasibility reports., • Attend meetings with other consultants., • Work in close contact with the entire design team., • Provide engineering support for Senior engineering staff., • Comply with group and company standards and procedures. Qualifications • Bachelor Degree from accredited university in Electrical discipline., • 3+ years relevant experience in design of electrical systems for construction projects., • Proficiency in the latest version of Revit and AutoCAD., • E.I.T. (Desired).

Job Description Desktop Technician will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. m) Requires experience in VIP Support Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description IT Technician (Junior Support Engineer) Location: One Times Square, New York, NY Schedule: Full-Time, Onsite | Evening & Weekend Availability Required Target Start Date: Mid January About the Role One Times Square is seeking an IT Technician (Junior Support Engineer) to join our Technology Operations team. This position plays a key role in supporting the building’s dynamic technology infrastructure—including IT systems, AV and lighting equipment, networking, ticketing, and digital signage systems. The IT Technician will work closely with the Manager and VP of Technology Operations to ensure smooth, reliable performance of both internal and guest-facing technologies. This is an onsite, hands-on role that requires technical aptitude, attention to detail, and the ability to thrive in a fast-paced, high-profile environment. Key Responsibilities Technology Operations & System Maintenance • Provide daily technical support for IT infrastructure, network connectivity, servers, and hardware systems., • Troubleshoot and resolve software, hardware, and network issues to ensure minimal downtime., • Maintain firewall security, remote access, VPN systems, and mobile device management., • Perform system updates, upgrades, and backups to ensure stability and data integrity., • Oversee, maintain, and troubleshoot AV and lighting control systems throughout the building., • Support immersive technology, projection, and digital signage installations., • Manage and maintain radios, cameras, microphones, and other AV assets., • Provide onsite support for POS systems (4 stations and handheld devices) for the iCandy attraction., • Maintain wireless ticketing systems and handheld ticket printers., • Troubleshoot ticketing and admission system integrations to ensure a seamless guest experience., • Work closely with the Manager and VP of Technology Operations to implement and optimize systems., • Partner with external service providers to uphold high support standards and SLAs., • Document all technical requests, incidents, and resolutions., • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field preferred., • A+ Certification required; Network+, or other relevant certifications a plus., • 4+ years of experience in IT support, AV systems, or a related technical role., • Strong knowledge of networking concepts (routers, switches, firewalls)., • Hands-on experience supporting AV systems, digital signage, POS, or ticketing platforms., • Experience in attractions, entertainment, or hospitality environments is preferred., • Understanding of IT security, system updates, and patch management., • Excellent troubleshooting, organization, and documentation skills., • Strong communication skills with the ability to explain technical issues clearly., • Weekdays: Approx. 2:00 PM – Midnight (system startup and support), • Weekends: Approx. 9:00 AM – 12:00 AM (hours may vary based on operations), • Expected schedule: Wednesday–Sunday (subject to adjustment based on opening)Company DescriptionForrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.Forrest Solutions has been a privately owned company for 49 years. We are a people power solutions company focusing on onsite outsourcing and temporary and project staffing nationwide. Our prestigious client list consists of Fortune 500 corporations and top 100 AM Law firms.

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Job Description 1. Title of Job Engineer, Professional Services < Technical Qualifications > Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customers requirement. Microsoft, VMware, Symantec and other major software vendor's product. Cisco, Palo Alto and other major network vendor's devices, software and services. Unix/Linux and Windows server operation and maintenance. Security software and solutions for servers and PCs. Local and Wide Area Network technologies. Virtualization and storage technologies. Must be bilingual in Japanese 2. Reporting This position reports to Manger or General Manager, Professional Services department. Others will be designated by President & CEO if necessary.

Job Description About Northside Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams. Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside’s founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that focus on the strengths of families and the importance of children’s self-esteem. For more information on Northside Center for Child Development, please visit . About the Role We are seeking a proactive and customer-focused Helpdesk Engineer to join our IT support team. This role will focus on providing Tier 1 and Tier 2 support for desktop configurations, Office 365 platform services, and Windows environments. You’ll be the first point of contact for users needing assistance, ensuring timely resolution of issues and maintaining a high standard of service delivery. Key Responsibilities * Provide technical support to end-users via phone, email, chat, and in-person for hardware, software, and network-related issues * Configure, deploy, and troubleshoot Windows desktops and laptops (Windows 10/11). * Manage and support Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive. * Install, configure, and update desktop software, operating systems, and patches as needed. * Set up and manage user accounts, permissions, and group memberships via Active Directory and Office 365 Admin Center. * Maintain inventory of IT hardware and software assets. * Assist with user onboarding/offboarding, ensuring proper equipment setup and access provisioning. * Escalate unresolved issues to appropriate technical teams and coordinate follow-ups. * Create and maintain detailed documentation for procedures, known issues, and troubleshooting steps. * Support and troubleshoot mobile device access to corporate resources (iOS/Android). * Provide network troubleshooting for end-users (Wi-Fi connectivity, VPN access, printer configuration). Qualifications Required: * 2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role. * Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting. * Proficient in supporting Office 365 suite applications and services. * Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus). * Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers). * Excellent problem-solving skills with a focus on root-cause analysis. * Strong verbal and written communication skills; ability to explain technical information to non-technical users. * Customer service mindset with an emphasis on patience, professionalism, and follow-through. * Preferred: * Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk). * Basic knowledge of ITIL processes. * Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager). * Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus. Education Associate or Bachelor’s Degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). COMPENSATION: $52,000 - $88,000

Job Description ABOUT NORTHSIDE CENTER Northside Center for Child Development serves over 4,000 children annually through high-quality, outcomes-driven behavioral health, early childhood, and enrichment services. With over $30 million in annual funding, the organization provides children and their families with the support they need to overcome adversity, thrive, and pursue their dreams. Northside has been a staple of the Harlem community since its founding in 1946 and a pioneer at the intersection of education and behavioral health for Black and Latino children. Several of its programs were the first in Harlem and established the standard of care for many social service agencies. Northside’s founders, Doctors Kenneth, and Mamie Clark were psychologists whose breakthrough Black/White Doll Study was used as evidence in Brown v. Board of Education, which declared public school segregation unconstitutional. The philosophy behind this landmark decision, now on its 70th anniversary, continues to inspire Northside to create and drive innovative programs that focus on the strengths of families and the importance of children’s self-esteem. For more information on Northside Center for Child Development, please visit . ABOUT THE ROLE We are seeking a proactive and customer-focused Helpdesk Engineer to join our IT support team. This role will focus on providing Tier 1 and Tier 2 support for desktop configurations, Office 365 platform services, and Windows environments. You’ll be the first point of contact for users needing assistance, ensuring timely resolution of issues and maintaining a high standard of service delivery. PRINCIPLE DUTIES AND RESPONSIBILITIES • Provide technical support to end-users via phone, email, chat, and in-person for hardware, software, and network-related issues, • Configure, deploy, and troubleshoot Windows desktops and laptops (Windows 10/11)., • Manage and support Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive., • Install, configure, and update desktop software, operating systems, and patches as needed., • Set up and manage user accounts, permissions, and group memberships via Active Directory and Office 365 Admin Center., • Maintain inventory of IT hardware and software assets., • Assist with user onboarding/offboarding, ensuring proper equipment setup and access provisioning., • Escalate unresolved issues to appropriate technical teams and coordinate follow-ups., • Create and maintain detailed documentation for procedures, known issues, and troubleshooting steps., • Support and troubleshoot mobile device access to corporate resources (iOS/Android)., • 2–4 years of experience in a Helpdesk, Service Desk, or Desktop Support role., • Strong hands-on experience with Windows OS (Windows 10, Windows 11) configuration and troubleshooting., • Proficient in supporting Office 365 suite applications and services., • Basic understanding of Active Directory, Exchange Online, and cloud authentication (Azure AD is a plus)., • Familiarity with common hardware platforms (laptops, desktops, mobile devices, printers)., • Excellent problem-solving skills with a focus on root-cause analysis., • Strong verbal and written communication skills; ability to explain technical information to non-technical users., • Customer service mindset with an emphasis on patience, professionalism, and follow-through., • Preferred:, • Experience using helpdesk ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk)., • Basic knowledge of ITIL processes., • Exposure to remote support tools (e.g., Remote Desktop, Microsoft Endpoint Manager)., • Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate) are a plus.

Job Description PRIMARY FUNCTION/PURPOSE: As a System Engineer, specializing in Help Desk Support, this individual will be responsible for providing technical assistance and resolving IT-related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and Management Team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. The role requires strong technical expertise, problem-solving skills, and excellent communication abilities. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action. MINIMUM QUALIFICATIONS • Bachelor’s degree in computer science, Information Technology, or a related field, • 3+ years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred, • Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations, • Proven experience in providing technical support and troubleshooting IT issues, • Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications, • Familiarity with IT security concepts and best practices, • Excellent communication and interpersonal skills to interact with end-users and team members effectively, • Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail, • Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus, • Ability to offer high level desktop support in an enterprise environment, • Experience working in Social Services Sector either Government or Non-profit preferred, • Possess exceptional problem solving and interpersonal skills along with excellent organization skills, • The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment, • Ability to work independently with strong sense of focus, task oriented and nonjudgmental; Must have excellent written and oral communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly, • Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity, • Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution, • Provides support of Microsoft 365/Azure AD, • Provides system administration for Windows Server OS 2012 through 2019, Microsoft Active Directory 2016 Microsoft Active Directory 2016, or greater, • Install, configure, and update software applications, operating systems, and drivers on end-user devices, • Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions, • Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues, • Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency, • Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues, • Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime, • Responsible for assisting end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects, • Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications, • Traveling around NYC to program sites, often with equipment, • Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency, • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades, • Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment, • Attend meetings, training, and conferences regarding changes in MIS technology to stay abreast of the latest developments and remain technically competent at all levels of data processing, • Other duties as assigned OTHER REQUIREMENTS (including Physical Demands) • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Health insurance We are looking for a motivated and detail-oriented Junior Structural Engineer to join our team. This is an excellent opportunity for a recent graduate to gain hands-on experience in structural design, drafting, and field coordination under the mentorship of experienced engineers. Responsibilities: • Assist in performing structural analysis and design under supervision., • Support in preparing design drawings, specifications, and reports., • Conduct site visits and inspections with senior staff., • Help review submittals and respond to contractor inquiries., • Participate in team meetings and training sessions.Applicant must be a NJ/NY Permanent Resident who has their own transportation to Lyndhurst on a daily basis.

Job DescriptionPosition Title: Mid Level SCADA Engineer Salary: $120,000 - $140,000 Employment: Full-time Benefits: Full and comprehensive benefits package Location: 1 of 4 Locations (Dependent on where you live) 1 North River Wastewater Treatment Plant W 135th St, New York, NY 10031 2 Red Hook Wastewater Treatment Plant 63 Flushing Ave #300, Brooklyn, NY 11205 3 Port Richmond Water Pollution Control Plant 1800 Richmond Ter, Staten Island, NY 10310 4 Jamaica Wastewater Treatment Plant 50-20 134TH ST JAMAICA, NY 11430 • Staff at Red Hook will also work at Port Richmond and Vice Versa, • Staff at North River and Jamaica will be isolated to those Locations Job DescriptionScope The SCADA Engineer is responsible for the design, development, and maintenance of Supervisory Control & Data Acquisition (SCADA) systems that monitor and control critical industrial processes. A key focus for this role is supporting municipal water and wastewater-treatment facilities, so prior experience with water/wastewater process control is highly desired. The engineer will collaborate with cross-functional teams to optimize plant operations, ensure regulatory compliance, and introduce new technologies that boost reliability, cybersecurity, and overall system performance. Duties & Responsibilities Area Key Tasks System Design & Development • Design, configure, and maintain SCADA architectures for water & wastewater plants (lift stations, pump stations, clarifiers, digesters, dechlorination skids, etc.)., • Develop HMI/GUI screens that clearly represent process equipment such as influent pumps, aeration blowers, UV disinfection banks, sludge press lines, and chemical-feed skids., • Integrate SCADA platforms with Allen-Bradley PLCs/RTUs Installation & Commissioning • Oversee field installation, I/O check-out, loop calibration, and full functional testing at treatment plants and remote sites., • Validate process-control logic for flow pacing, PID aeration control, pump VFD ramping, and wet-well level sequencing. Maintenance & Troubleshooting • Perform routine firmware upgrades, tag database modifications, and network-switch patching in accordance with AWWA and ISA/IEC 62443 guidance., • Diagnose sensor issues (e.g., pH, DO, ORP, turbidity), telemetry faults (cellular, fiber, licensed radio), and PLC/RTU failures, restoring systems to minimize plant downtime. Documentation & Reporting • Produce P&IDs, network topologies, and control narratives; maintain redlines/as-builts., • Generate regulatory and operational reports (flow totals, chemical-feed rates, SCADA alarm histories) to support DEC/EPA compliance. Collaboration & Support • Coordinate with process, mechanical, and electrical engineers, integrators, and plant operators to ensure seamless system performance., • Train plant staff on alarm management, trending, and basic HMI navigation. Compliance & Standards • Ensure all designs adhere to NYC DEP, NYS DEC, and EPA wastewater regulations, NFPA 820 electrical safety, and ISA 101 HMI, ISA 18.2 alarm-management standards., • Implement defense-in-depth cybersecurity measures (network segmentation, firewall rule-sets, VPN, multifactor authentication). RequirementsEducation • Bachelor’s degree in Electrical Engineering, Computer Science, Control Systems, or related field (Master’s preferred).Required Experience, • 4-7 years designing and supporting SCADA systems for water or wastewater-treatment plants or other continuous-process utilities., • Hands-on work with AVEVA System Platform, • Allen-Bradley programming experience, • Field startup/commissioning of process instrumentation (flow meters, level transmitters, AUMA/SIPOS valve actuators, VFDs).Technical Skills, • Strong understanding of biological nutrient removal (BNR), aeration control, pump-station automation, and distributed telemetry networks., • Proficiency in SCADA-related programming/scripting (C#, VB.NET, Python, SQL, JavaScript for web HMIs)., • Solid grasp of industrial protocols: Modbus TCP/RTU, DNP3, EtherNet/IP, Profibus/Profinet, OPC UA/DA, MQTT/Sparkplug-B., • Networking fundamentals: managed Ethernet switches, VLANs, cellular/fiber backhaul, virtual private networks, and fail-over redundancy., • Cyber-secure architecture design per ISA/IEC 62443 and AWWA G430/G200 guidelines.Soft Skills, • Excellent analytical and troubleshooting ability; comfortable working in live plant environments., • Clear, concise communication with operators, consultants, and municipal stakeholders., • Ability to balance multiple projects, travel to facilities across the NYC metro area, and respond to off-hours emergencies when required.Certifications (preferred), • ISA / IEC 62443 Cybersecurity Certificate, Certified SCADA Security Architect (CSSA), PE (Control Systems) licensure, or NICET Industrial Instrumentation. Additional Information • Frequent travel to water and wastewater facilities, pump stations, and remote telemetry sites within the NYC region., • Must be able to climb stairs and ladders, work in confined-space or elevated areas, and adhere to site PPE requirements. f8zcEKPxLP

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description Desktop Technician will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Work Schedule & Hours: • Rotating 12-hour shift - 3 days on shift, 3 days off shift., • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers