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Job Description JOB TITLE: Outbound Call Center REPORTS TO: Call Center Supervisor STATUS: Full-Time LOCATION/S: Admin, 637 3rd Avenue, Chula Vista, CA 91910 THE ORGANIZATION Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB PURPOSE The Outbound Call Center Representative plays a vital role in enhancing patient engagement and connecting individuals with essential healthcare services. This position is responsible for making proactive outbound calls to assigned patient lists, including Medi-Cal members and established patients who have been lost to follow-up. The representative will educate patients about available services, assist with appointment scheduling, and ensure accurate patient registration and record updates in the electronic health system (ECW). Additionally, this role requires strong communication and customer service skills to guide patients through the healthcare system, explain payment options, and determine insurance eligibility. The representative will also support special projects as needed, contributing to the overall effectiveness of the call center and patient outreach initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Make outbound calls to Health Plan assigned Medi-Cal patients to Opsam Health who have not yet established primary care and schedule their appointments., • Make outbound calls to list of established patients that have lost to follow-up, • Make outbound calls to patients as assigned, • Perform patient registration and appointment scheduling, • Engage patients by providing detailed information about clinic services and guiding them through the registration process., • Confirm and update patient information in the electronic health records system (ECW) to ensure accuracy., • Determine the patient's insurance status and assist with documentation for billing purposes., • Explain payment options, including the sliding fee scale, and arrange for payments as needed., • Recognize and respond to patients' needs for immediate or urgent care services., • Assist patients in navigating the healthcare system and understanding their benefits and eligibility., • Accurately enter data related to program eligibility, registration, and service documentation., • Assist with special projects as assigned, when workload permits, to support overall clinic operations. QUALIFICATIONS: • Familiarity with Medi-Cal, contracted insurance plans, and third-party payer requirements preferred., • Proficient in Windows and Microsoft applications, including Word, Excel, PowerPoint, and Outlook., • Strong organizational skills and the ability to prioritize tasks effectively., • Excellent verbal and written communication skills, with a focus on customer service and patient interaction., • Ability to build and maintain positive interpersonal relationships with diverse groups of people., • Flexibility to handle multiple tasks efficiently and maintain composure under pressure., • Demonstrated ability to follow instructions and exercise sound judgment., • Strong analytical skills and attention to detail., • Bilingual (English/Spanish or English/Tagalog) preferred. EDUCATION AND EXPERIENCE: • High school diploma or GED required., • At least one year of experience in a customer service role, preferably within a healthcare setting., • Experience working in a community health center is preferred. PHYSICAL DEMANDS: • Prolonged periods of sitting at a workstation while making outbound calls., • Frequent use of a computer, telephone, and headset for extended periods., • Repetitive hand and wrist movements for typing, data entry, and phone operation., • Occasional standing, walking, bending, and reaching to retrieve or file documents., • Ability to lift and carry up to 15 lbs. for handling office supplies, paperwork, or light equipment., • Visual and auditory acuity to effectively read patient records, navigate systems, and communicate over the phone., • Ability to handle a high-paced environment with sustained focus and engagement during call interactions.

Job Description Job Title: Associate Behavioral Health Clinician (Therapist) ASW, AMFT, APCC Reports to: Behavioral Health Director Status: Full Time Possible Location/s: National City, 2101 Granger Avenue Suite 101A, National City, CA 91950 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB PURPOSE Provides individual, group therapy as well as psycho-educational groups to underserved populations. Clinicians provide evidence-based services as part of multi-disciplinary team that includes the PCP, psychiatrists, case managers, medical assistants, the behavioral health director, and other health and social service providers. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide individual, group therapy as well as psycho-educational groups, • Performs behavioral health assessments, treatment planning, • Documents all services, • Performs peer chart auditing, • Works with department operations to achieve goals, • Assists clients with referrals to community-based programs, • Provide culturally informed and competent services to underserved communities, • Employee will attend Clinical Supervision with a qualified Opsam Clinical Supervisor for a total of 2 units of supervision. This can be gained through 1-on-1 supervision, Triatic Supervision, Group Supervision or a combination of types. Privacy Policy and HIPAA Compliance • Maintain the privacy of all clients, employee, and volunteer information and access such information only on a need-to-know basis for business purposes. Knowledge, Skills, and Abilities: • California BBS registered AMFT, ASW, APCC, • Bilingual preferred, • Must have a high level of organizational skills., • Highly effective oral and written communication skills., • Relate to and work well with people of all ages, social and ethnic backgrounds and maintain client confidentiality., • Work independently and as a part of a team to inspire confidence and trust in clients and staff., • Understand the client needs as consumers of health care and focus services around those needs., • Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure., • Must be able to work under stress when confronted with critical or unusual situations., • Demonstrates ability to exercise analytic ability. PHYSICAL DEMANDS • Move throughout the clinic and community., • Repetitive hand movement use and view PC. Use fax, telephone, and copier., • Sits or stands for long periods of time, reaches, bends, climbs, stoops, and lifts up to 25lb. SALARY RANGE ASW, AMFT, APCC $74,880-$85,200

Job Description Job title: Behavioral Health Therapist or Psychologist Reports to: Behavioral Health Director Status: Full Time / Part Time Location/s: Granger: 2101 Granger Avenue Suite 101A, National City, CA 91950 National City, 2743 Highland Avenue, National City 91950 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE Provides individual and group therapy as well as psycho-educational groups to underserved populations. Licensed clinicians provide evidence-based services as part of multi-disciplinary team that includes the PCP, psychiatrists, case managers, medical assistants, the behavioral health director, and other health and social service providers. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide individual, group therapy as well as psycho-educational groups, • Performs behavioral health assessments, treatment planning, • Documents all services, • Performs peer chart auditing, • Works with department operations to achieve goals, • Assists clients with referrals to community-based programs, • Contributes to the organization's success by participating in quality improvement activities, taking part in peer audits, attending appropriate QA meetings and training, and performing job duties within the scope of practice and in accordance with best practices in a legal and ethical manner. Privacy Policy and HIPAA Compliance • We maintain the privacy of all clients, employees, and volunteers and access such information only on a need-to-know basis for business purposes. Knowledge, Skills, and Abilities: • Licensed by the Board of Behavioral Sciences (BBS) as a Licensed Marriage and Family Therapist, Licensed Clinical Social Worker or Licensed by the Board of Psychology as a Licensed Psychologist, • Bilingual preferred, • Must have a high level of organizational skills., • Highly effective oral and written communication skills., • Relate to and work well with people of all ages, social and ethnic backgrounds and maintain client confidentiality., • Work independently and as a part of a team to inspire confidence and trust in clients and staff., • Understand the client needs as consumers of health care and focus services around those needs., • Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure., • Must be able to work under stress when confronted with critical or unusual situations., • Demonstrates ability to exercise analytic ability. PHYSICAL DEMANDS • Move throughout the clinic and community., • Repetitive hand movement use and view PC. Use fax, telephone, and copier., • Sits or stands for long periods of time, reaches, bends, climbs, stoops, and lifts up to 25lb. SALARY RANGE LMFT & LCSW $95,000-$125,000 based on experience Licensed Psychologist $110,000-$135,000

Job Description Job Description Job title HEALTH NAVIGATOR Reports to Health Assessment Supervisor Department: Quality Improvement Status: Temporary Assignment 4-6 months (Full Time) The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB PURPOSE The Health Navigator coordinates with different health plans to ensure compliance issues based on the value of each health plan. Prepares reports on HEDIS measures and communicates the results to the different stakeholders. Visits each clinic to thread with other Patient Care Coordinators as needed. Monitors projects funded by the health plans. They are responsible for member engagement and bringing members in for health screening to close gaps in care. The goal is to improve member relationships and preventative care outcomes through face-to-face member engagement by the Health Navigator. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned • Comply with department policy and procedures, • Obtain needed data from health plans regarding HEDIS measures, • Collect medical records, conduct reviews and ensure accuracy of documentation for reporting, • Assist in planning and implementation of projects to improve delivery of services and quality of care, • Perform patient outreach and scheduling to close care gaps, • Understand the principles of HEDIS and HIPAA, • Provide in-service training to providers regarding HEDIS and CMS Star Measures, • Generate and maintain accurate reports as required, • Attend to health plan, provider, and interdepartmental calls, • Perform other duties, projects, and actions as assigned QUALIFICATIONS Knowledge, Skills, and Abilities: • Knowledge of the principles and practices of health education or medical knowledge., • Knowledge of training methods, group dynamics, and community organization., • Proficient in Windows and Microsoft applications including Word, Excel, Power Point, and Outlook., • Must have a high level of organizational skills., • Skill in planning, organizing, implementing, evaluating and administering health education programs. Skill in presenting information in-group settings., • Skill in leading and coordinating the work of others., • Ability to develop and maintain positive interpersonal relationships with a variety of people., • Demonstrate effective verbal and written communication skills with staff, Board members, vendors, medical providers, and members of the general public., • Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure., • Must be able to work under stress when confronted with critical or unusual situations., • Must be able to follow instructions explicitly., • Demonstrates ability to exercise analytic ability., • Read and write, verbal and written communication, time management, and interpersonal skills., • Prioritize, meet deadlines, and use sound judgment. Education and Experience: • Bachelor’s in Public Health, Health Education, Social Work or closely related field preferred., • One-year experience providing medical information and dissemination. Annual Requirements, Licensure, and Certifications • Have reliable transportation; clean driving record, and car insurance as required by the state. PHYSICAL DEMANDS • Move throughout the clinic and community., • Repetitive hand movement, use and view PC. Use fax, telephone, and copier., • Sits or stand for long period of time, reach, bend, climb, stoop, and lift up to 25lb.

Job Description Job title: Dental Assistant Reports to: Director of Clinical Operations Status: Full-Time Location/s: Mira Mesa 10737 Camino Ruiz Suite 235, San Diego, CA 92126 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE Prepare the patient for the determined treatment and assist the dentist in performing treatments. Prepare materials and equipment for treatment and have them ready for the dentist's use. Take x-rays and assist the dentist in laboratory work. The Dental Assistant is also responsible for sterilizing, preparing, and controlling the inventory of dental instruments and supplies. ESSENTIAL DUTIES AND RESPONSIBILITIES Administration: • Assist patients in resolving minor difficulties, answering their questions, and giving directions to patients as authorized by the dentist., • Serves as dentist's chair-side assistant., • Prepares operatory for patient treatment as per Dental Department protocols and the dentist’s directions., • Takes digital dental radiographs in accordance with state regulations and law as well as Dental Department directives and protocol., • Performs independent procedures as delegated and directed by the dentist in accordance with state regulation and law and the Dental Department directive and protocol., • Process, pull, and file patient charts as required., • Receives and places necessary telephone calls consistent with professional matters, clinic business, and patient care of the Dental Department., • Assists with various clinical and administrative functions of the center as appropriate and as time permits., • Insures the sterility of all reusable dental instruments and equipment in accordance with Dental Department directives and protocol., • Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive, center policy as well as state and federal regulation(s)., • Performs all functions in full compliance with the center's and the Dental Department Exposure Control Plan including but not limited to the use of Personal Protective Equipment and Universal Precautions., • Participates in appropriate health promotion/disease prevention activities, both on-site and off-site as required., • Responsible for personal compliance in full with all applicable federal, state, local, and center rules, regulations, protocols, and procedures including but not limited to the participation of a Dental Assistant in the provision of clinical dental care, as well as those relating to, but not limited to personnel issues, workplace safety, public health and confidentiality. Maintenance: • Maintains Dental Department euipment in accordance with the manufacturer's directions and Dental Department policy and protocol., • Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control exposure control and safety issues., • Maintains adequate operatory supplies and compiles a list of individual item shortages for inventory control and ordering purposes., • Maintains a list of all Dental Department patients monitors patient flow and assists the Dentist in assuring that all patient records and documents are properly and accurately completed and filed. Quality Management: • Contribute to the success of the organization by participating in quality improvement activities. Customer Relations: • Maintain professional working relationships with all levels of staff, clients, and the public., • Be a team player and cooperate in accomplishing department goals and objectives. Safety: • Maintain current knowledge of policies and procedures as they relate to safe work practices., • Follow all safety procedures and report unsafe conditions., • Know the location of the nearest fire extinguisher and emergency exits. HIPAA/Compliance: • Maintain privacy of all patient, employee, and volunteer information and access such information only on a need-to-know basis for business purposes., • Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent, or unlawful behavior or activity. QUALIFICATIONS Knowledge, Skills, and Abilities: • Excellent communication skills and be able to listen to the patient's concerns and problems with interest and empathy as well as being able to articulately explain any problems to management., • Must have a high level of organizational skills., • Ability to develop and maintain positive interpersonal relationships with a variety of people., • Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure., • Must be able to work under stress when confronted with critical or unusual situations., • Must be able to follow instructions explicitly., • Demonstrates ability to exercise analytic ability and use sound judgment. Required Education and Certifications: • High School Diploma, • Dental Assistant Certificate including the following:, • Pit and Fissure Sealant, Coronal Polishing and Ultrasonic Scaling Certification., • Proof of completing the radiation safety course, • 3 CE Units OSHA and Infection Control, HIPAA (every 2 years), • Current CPR certification (every 2 years) Other Requirements: • Have reliable transportation; a clean driving record, and car insurance as required by the state, • Multilingual preferred PHYSICAL DEMANDS • Normal office and dental center environment., • Prolonged sitting or standing may be required., • Physical movements and the degree of mobility, manual dexterity, and hand-eye coordination normally associated with dental assisting in general practice dentistry will be performed on a repetitive basis., • The ability to distinguish letters and symbols as well as the ability to utilize telephones, computer terminals, and copiers is required., • Work under stressful conditions as well as irregular hours may be required. $21.00 – $30.00 per hour based on experience and registration status

Job Description Job title: Psychiatry Nurse Practitioner Reports to: Behavioral Health Director Status: Full Time Location/s: 9995 Carmel Mountain Road, San Diego, CA 92129 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. It was founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE To provide compassionate and culturally sensitive psychiatric care as a Nurse Practitioner at OpSam Health, a Federally Qualified Health Center (FQHC) serving the diverse communities of San Diego County. Collaborating within an interdisciplinary team, the aim is to address the mental health needs of underserved populations, ensuring access to high-quality psychiatric services regardless of financial resources or background, thereby promoting holistic well-being and equitable healthcare outcomes. Job Description • Conduct thorough psychiatric evaluations to assess patients' mental health status., • Develop and implement evidence-based treatment plans tailored to individual patient needs., • Prescribe and manage psychotropic medications, as appropriate, in accordance with state regulations., • Provide education and counseling to patients and their families regarding treatment options, medications, and coping strategies., • Work collaboratively with therapists and other healthcare team members to ensure coordinated and integrated care., • Communicate effectively with patients, families, and caregivers., • Stay current with advancements in psychiatric medicine, attending relevant conferences, and pursuing continuing education opportunities., • Document and complete patient progress notes in the electronic medical record. Quality Management • Contributes to the organization's success by participating in quality improvement activities. Take part in peer audits. Attends appropriate QA meetings and training. Performs job duties within the scope of practice and in accordance with best practices, legally and ethically. Privacy Policy and HIPAA Compliance • Maintain the privacy of all clients, employees, and volunteers and access such information only on a need-to-know basis for business purposes., • Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent, or unlawful behavior or activity. QUALIFICATIONS Knowledge, Skills, and Abilities: • Unrestricted License with a Psychiatric Mental Health Nurse Practitioner Certification (PMHNP-BC) in the State of California is required., • Master’s degree in nursing (MSN) from an accredited educational institution is required., • Psychiatric Mental Health Nursing (PMHNP) certification is required., • Active DEA License is required., • Bilingual in Spanish/Tagalog preferred, • Minimum of two (2) years’ experience preferred. SALARY RANGE: $145,000-210,000 annually

Job Description Job title: Parent Partner/ Parent Peer Support Specialist Reports to: Behavioral Health Director Status: Full-Time / Part-Time Location/s: 9600 Campus Point Drive, La Jolla, CA 92037 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB PURPOSE Opsam Health is seeking a dedicated and culturally competent Parent Partner to support the families of students enrolled in the Resourceful Adolescents Program (RAP-A). The ideal candidate will be a or qualified to be trained as a Parent Partner/ Parent Peer Support Specialist. The candidate must have lived experience as a parent of a child/children that had mental health issue/diagnosis and received psychotherapeutic services, and or psychiatric services. This role involves promoting family engagement, self-advocacy, and the development of natural community supports. The role will also provide care coordination services for the family, while teaching the parents and other supports of the child/adolescent, how to navigate various child-serving/ community service systems on their own. . ESSENTIAL DUTIES AND RESPONSIBILITIES Family Engagement and Support: • Provide support, encouragement, and mentorship to parents of children participating in the RAP-A program., • Promote self-advocacy and help families develop natural community supports and protective factors., • Offer individual coaching and support to parents, helping them articulate their concerns and participate actively in their child's treatment plans and goal setting., • Facilitate support groups for parents, providing resources, encouragement, and a connection to other parents experiencing similar challenges., • Educate parents on different behavioral health practices, medication options, and evidence-based practices to assist them in making informed decisions about their child's care., • Provide training to primary caregivers and professionals on the parent perspective, including topics such as racial and ethnic disparities, implicit bias, and racial trauma., • Advocate on behalf of families within various systems, ensuring that their rights and the rights of their children are upheld., • Model and mentor interactions with different child-serving systems, promoting positive and effective communication., • Develop and implement crisis and safety management plans in collaboration with families and professionals, schools, and clinics., • Provide education and support around crisis and suicide awareness/prevention for children and their caregivers. Privacy Policy and HIPAA Compliance • Maintain privacy of all clients, employee and volunteer information and access such information only on a need-to-know basis for business purposes. Knowledge, Skills, and Abilities: • Lived Experience: Must be a parent of a child/children who struggled with behavioral health challenges/ diagnosis and who received psychotherapeutic or psychiatric services., • Education: High School diploma or GED., • Communication Skills: Strong listening, active listening, dispute resolution, confidentiality, documentation, and team communication skills., • Behavioral Health Knowledge: Understanding of behavioral health services and symptoms, common childhood mental health diagnoses, prevention and early intervention services, and the impact of isolation, stigma, grief, guilt, and depression on families., • Crisis Management: Knowledge of crisis and safety management plans, domestic violence, and suicide awareness/prevention., • System Navigation: Familiarity with the behavioral health system, juvenile justice system, child welfare system, education system (SELPAS, IEP process, and community school districts), early childhood care and education, and regional centers/ social services safety net program.

Job Description Job Title: SUD Behavioral Health Clinician Reports to: Behavioral Health Director Status: Full-Time Location/s: Mira Mesa, 10737 Camino Ruiz, San Diego, CA 92126; Rancho Penasquitos, 9995 Carmel Mountain Road, San Diego, CA 92129 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health related services to the uninsured, underinsured, and underserved families of all income levels regardless of their ability to pay. JOB OVERVIEW We are seeking a dedicated and compassionate Substance Use Disorder (SUD) Therapist to join our dynamic team at Opsam Health. The ideal candidate will have a strong background in providing SUD services, hold licensure as an LMFT, LCSW, or Clinical Psychologist, and be passionate about delivering high-quality, evidence-based care to underserved populations. ESSENTIAL DUTIES AND RESPONSIBILITIES • Conduct thorough biopsychosocial assessments to diagnose substance use disorders and co-occurring mental health conditions., • Assess patients utilizing the ASAM to identify patient’s needs, obstacles, liabilities, strengths, assets, resources and support structures., • Develop individualized treatment plans tailored to each client’s needs, goals, and recovery stage., • Provide individual therapy sessions focusing on SUD, utilizing evidence-based modalities such as CBT, DBT, and motivational interviewing., • Lead group therapy sessions that promote skill-building, relapse prevention, and peer support., • Offer family counseling to educate and support families affected by a loved one’s substance use disorder., • Collaborate closely with primary care physicians, psychiatrists, and case managers to provide integrated care that addresses both physical and mental health needs related to substance use., • Participate in interdisciplinary team meetings to discuss patient progress and adjust treatment plans as necessary., • Provide education and consultation to medical staff on best practices for identifying and addressing substance use disorders in a primary care setting., • Assist patients in navigating healthcare systems, including accessing medication-assisted treatment (MAT), mental health services, and other supportive care., • Maintain accurate and timely clinical documentation in compliance with Opsam’s policies and state and federal regulations., • Ensure compliance with privacy laws, including HIPAA, to safeguard patient confidentiality., • Attend regular training sessions, workshops, and conferences to stay updated on the latest evidence-based practices in SUD treatment., • Participate in supervision and peer review meetings to enhance clinical skills and maintain licensure., • Contribute to program development by offering input on best practices and new initiatives for enhancing SUD services., • Licensed in California as an LMFT, LCSW, or Clinical Psychologist., • History of experience providing clinical SUD services SALARY RANGE LMFT & LCSW $95,000-$125,000 based on experience Licensed Psychologist $120,000 - &135,000

Job Description Job title: Dental Assistant Reports to: Director of Clinical Operations Status: Full-Time Location/s: Mira Mesa, 10737 Camino Ruiz, Suite 235 San Diego CA 92126 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE Prepare the patient for the determined treatment and assist the dentist in performing treatments. Prepare materials and equipment for treatment and have them ready for the dentist's use. Take x-rays and assist the dentist in laboratory work. The Dental Assistant is also responsible for sterilizing, preparing, and controlling the inventory of dental instruments and supplies. ESSENTIAL DUTIES AND RESPONSIBILITIES Administration: • Assist patients in resolving minor difficulties, answering their questions, and giving directions to patients as authorized by the dentist., • Serves as dentist's chair-side assistant., • Prepares operatory for patient treatment as per Dental Department protocols and the dentist’s directions., • Takes digital dental radiographs in accordance with state regulations and law as well as Dental Department directives and protocol., • Performs independent procedures as delegated and directed by the dentist in accordance with state regulation and law and the Dental Department directive and protocol., • Process, pull, and file patient charts as required., • Receives and places necessary telephone calls consistent with professional matters, clinic business, and patient care of the Dental Department., • Assists with various clinical and administrative functions of the center as appropriate and as time permits., • Insures the sterility of all reusable dental instruments and equipment in accordance with Dental Department directives and protocol., • Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive, center policy as well as state and federal regulation(s)., • Performs all functions in full compliance with the center's and the Dental Department Exposure Control Plan including but not limited to the use of Personal Protective Equipment and Universal Precautions., • Participates in appropriate health promotion/disease prevention activities, both on-site and off-site as required., • Responsible for personal compliance in full with all applicable federal, state, local, and center rules, regulations, protocols, and procedures including but not limited to the participation of a Dental Assistant in the provision of clinical dental care, as well as those relating to, but not limited to personnel issues, workplace safety, public health and confidentiality. Maintenance: • Maintains Dental Department equipment in accordance with the manufacturer's directions and Dental Department policy and protocol., • Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control exposure control and safety issues., • Maintains adequate operatory supplies and compiles a list of individual item shortages for inventory control and ordering purposes., • Maintains a list of all Dental Department patients monitors patient flow and assists the Dentist in assuring that all patient records and documents are properly and accurately completed and filed. Quality Management: • Contribute to the success of the organization by participating in quality improvement activities. Customer Relations: • Maintain professional working relationships with all levels of staff, clients, and the public., • Be a team player and cooperate in accomplishing department goals and objectives. Safety: • Maintain current knowledge of policies and procedures as they relate to safe work practices., • Follow all safety procedures and report unsafe conditions., • Know the location of the nearest fire extinguisher and emergency exits. HIPAA/Compliance: • Maintain privacy of all patient, employee, and volunteer information and access such information only on a need-to-know basis for business purposes., • Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent, or unlawful behavior or activity. QUALIFICATIONS Knowledge, Skills, and Abilities: • Excellent communication skills and be able to listen to the patient's concerns and problems with interest and empathy as well as being able to articulately explain any problems to management., • Must have a high level of organizational skills., • Ability to develop and maintain positive interpersonal relationships with a variety of people., • Complete many different duties, often changing from one task to another of a different nature without loss of efficiency or composure., • Must be able to work under stress when confronted with critical or unusual situations., • Must be able to follow instructions explicitly., • Demonstrates ability to exercise analytic ability and use sound judgment. Required Education and Certifications: • High School Diploma, • Dental Assistant Certificate including the following:, • Pit and Fissure Sealant, Coronal Polishing and Ultrasonic Scaling Certification., • Proof of completing the radiation safety course, • 3 CE Units OSHA and Infection Control, HIPAA (every 2 years), • Current CPR certification (every 2 years) Other Requirements: • Have reliable transportation; a clean driving record, and car insurance as required by the state, • Multilingual preferred PHYSICAL DEMANDS • Normal office and dental center environment., • Prolonged sitting or standing may be required., • Physical movements and the degree of mobility, manual dexterity, and hand-eye coordination normally associated with dental assisting in general practice dentistry will be performed on a repetitive basis., • The ability to distinguish letters and symbols as well as the ability to utilize telephones, computer terminals, and copiers is required., • Work under stressful conditions as well as irregular hours may be required. $21.00 – $30.00 per hour based on experience and registration status

Job Description Job title Nurse Practitioner – Family Medicine Reports to Medical Director Department: Medical Status: Full-Time (Exempt) Locations: Mira Mesa 10737 Camino Ruiz Suite 235, San Diego, CA 92126 The Organization Operation Samahan (OpSam Health) is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. It was founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE As a Nurse Practitioner at a Federally Qualified Health Center (FQHC), you will be an integral part of the healthcare team, working under the guidance of the Medical Director. Your role involves providing comprehensive direct patient care services to individuals of diverse backgrounds and needs. This includes conducting thorough assessments, diagnosing illnesses, developing treatment plans, and prescribing medications when necessary. Additionally, you will play a crucial role in preventive care, health promotion, and patient education. Your dedication to compassionate, evidence-based practice will significantly fulfill Opsam Health's mission of providing accessible, high-quality healthcare to underserved populations. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform comprehensive health screenings of patients of all ages., • Provides health care services to patients with acute and chronic medical conditions., • Order and review diagnostic and laboratory tests and refer patients to specialists as appropriate., • Complete progress notes in the electronic health record system in a timely manner., • Follow Opsam Health policies., • Keep abreast of current evidence-based medical knowledge., • Maintains minimum productivity requirements as set by the organization., • Maintains satisfactory peer and performance reviews., • Participate in quality improvement projects., • Performs other duties as assigned. QUALIFICATIONS • Valid Registered Nurse (RN) license and Family Nurse Practitioner (FNP) certification in the state of California., • Bilingual in Vietnamese/Somali preferred, • Master's degree in nursing (MSN) from an accredited program with a focus on family practice., • Current DEA and BLS certificates are required., • Minimum of 1 year of experience as a Family Nurse Practitioner in a primary care or family practice setting., • Strong knowledge and proficiency in primary care, including health assessment, diagnosis, treatment, and patient education., • Must be COMFORTABLE with all age groups. Quality Management: • Display knowledge of typical signs of human development and ability to assess and provide age-appropriate clinical care., • Contribute to the organization's success by participating in quality improvement activities. Customer Relations: • Respond promptly and with caring actions to patient care needs. Acknowledge psychosocial and cultural beliefs., • Maintain professional working relationships with all levels of staff, patients and the public., • Be part of a team and cooperate to accomplish department goals and objectives. Safety: • Maintain current knowledge of policies and procedures as they relate to safe work practices., • Follow all safety procedures and report unsafe conditions., • Use appropriate body mechanics to ensure an injury-free environment., • Be familiar with the location of the nearest fire extinguisher and emergency exits., • Follow all infection control procedures, including blood-borne pathogen protocols. Privacy Protection & HIPPA Compliance: • Maintain privacy of all patients, employees, and volunteer information and access such information only on a need-to-know basis for business purposes., • Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent, or unlawful behavior or activity. OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 44 Salary: $70.00 - $90.00 *The posted annual salary varies and depends on several factors, including the candidate’s education, work experience, skills, and certifications related to the position. Being bilingual in Spanish is a plus.