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Job Description Job Title: Manager of Operations & Carrier Relations Company: One Insurance Services Location: In-office/Hybrid Job Summary: The Manager of Operations and Carrier Relations at One Insurance Services is responsible for overseeing agency operations and maintaining strong relationships with insurance carriers to enhance data integration. A key focus of this role is managing, implementing, and ensuring the accuracy and efficiency of carrier downloads into AMS360 while maintaining compliance. This role will also take over the RoboForm and carrier credentials workflow, ensuring secure and efficient management of login credentials and system access for carrier portals. The ideal candidate has experience with AMS360, carrier data integration, and operational process improvement. Key Responsibilities: AMS360 Management & Carrier Integrations * Manage integration of carrier downloads into AMS360, ensuring proper data mapping, reconciliation, and functionality. * Build and maintain relationships with insurance carriers to facilitate seamless data transfers and troubleshoot integration issues. * Collaborate with AMS360 support teams and vendors to resolve system challenges and enhance efficiency. * Develop and implement best practices for AMS360 usage, ensuring staff training and effective utilization. * Monitor carrier downloads, system updates, and automation tools to improve data accuracy and workflow efficiency. Operations, Compliance & Credential Management * Oversee daily agency operations to ensure efficiency and compliance with industry regulations. * Ensure adherence to insurance data security protocols and regulatory requirements related to carrier integrations. * Optimize workflows within AMS360, eliminating inefficiencies and improving service delivery. * Track KPIs and generate AMS360 reports to assess agency performance and identify growth opportunities. * Take over the RoboForm and carrier credentials workflow, managing secure storage, organization, and access. Technology & Implementation * Manage AMS360 system upgrades, process automation, and new functionality implementation. * Identify and implement efficiency improvements, such as API integrations and automated workflows. * Act as the primary liaison between the agency, carriers, AMS360 providers, and IT teams. * Oversee data migration, system customizations, and employee training on AMS360 best practices. Financial & Performance Oversight * Collaborate with leadership on budgets and financial strategies related to AMS360 and carrier integrations. * Analyze operational data and carrier reports to identify cost-saving opportunities and process improvements. * Optimize vendor relationships and technology investments to maximize ROI. Qualifications & Skills: * Bachelor’s degree in Business Administration, Insurance, Information Systems, or related field. * 5+ years of experience in insurance agency operations, AMS360 management, and carrier relations. * Strong expertise in AMS360, including downloads, reporting, system customization, and automation. * Technical knowledge of carrier data feeds, reconciliation processes, and compliance requirements. * Experience in process improvement, workflow optimization, and technology implementation. * Excellent leadership, analytical, and problem-solving skills. * Ability to collaborate with IT, vendors, carriers, and internal teams to drive operational efficiency. What We Offer: At One Insurance Services, we invest in our employees and their future. Our entrepreneurial culture encourages open communication and teamwork, empowering everyone to make the best decisions for clients and the organization. Benefits include: * Flexible in-office, hybrid, or remote work options * Competitive salary and benefits package: medical, dental, vision, life, and short-term disability insurance * 401(k) with matching contributions * PTO package including holidays and personal time off * Bonus opportunities * Great work/life balance Equal Employment Opportunity (EEO) Statement: One Insurance Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local laws. If you’re ready to take on this exciting leadership role, apply today!

Job DescriptionAbout MIKA MIKA, by acclaimed Chef Michael White, is a sophisticated fine dining destination in Coral Gables, blending world-class Italian cuisine with refined hospitality. Our mission is to deliver an elevated guest experience through exceptional food, thoughtful wine and beverage programs, and seamless service in a vibrant yet elegant setting. Position Overview The Assistant General Manager (AGM) will support the General Manager in overseeing all front-of-house (FOH) operations, ensuring the highest standards of service, hospitality, and guest satisfaction. This role requires a passionate, hands-on leader with strong organizational skills, an eye for detail, and the ability to inspire and guide a high-performing team. The AGM will play a key role in staff development, service execution, and day-to-day operational excellence. Key Responsibilities * Leadership & Team Management * Assist the GM in leading, mentoring, and motivating the FOH team, fostering a culture of accountability, professionalism, and hospitality. * Conduct daily pre-shift meetings and support ongoing training initiatives. * Assist with scheduling, staffing, and labor cost management. * Service & Guest Experience * Ensure seamless execution of service while maintaining MIKA’s elevated hospitality standards. * Act as a visible floor presence, engaging with guests and anticipating their needs. * Manage guest relations, responding promptly and effectively to feedback. * Operational Excellence * Oversee daily FOH operations, ensuring readiness for service, cleanliness, and compliance with health and safety regulations. * Collaborate with the GM on developing and implementing SOPs to ensure consistency. * Assist in monitoring budgets, financials, and P&L performance. * Beverage & Culinary Collaboration * Partner with the Beverage Lead and Sommelier to enhance the wine and cocktail program. * Work closely with the culinary team to ensure menu knowledge and proper execution of service standards. * Administration & Reporting * Support in managing payroll, inventory, and purchasing. * Assist in maintaining accurate records of labor, revenue, and operational reports. * Contribute to marketing and promotional initiatives as needed. Qualifications * Minimum 3–5 years of progressive management experience in fine dining or luxury hospitality. * Strong leadership, communication, and interpersonal skills. * In-depth knowledge of service standards, wine, and beverage programs. * Proven ability to manage financial performance and achieve operational goals. * Bilingual (English/Spanish) preferred. * Flexible availability, including evenings, weekends, and holidays. Compensation & Benefits * Competitive salary + performance-based incentives. * Health, dental, and vision insurance. * Paid time off and dining privileges. * Opportunities for growth within the Michael White Hospitality Group. Powered by JazzHR tFS0t3H8fc

Job Description Summary of Primary Functions: Dobbs Equipment is seeking a Retail Account Manager (RAM). The RAM will be responsible for the sale, rental, and leasing of John Deere Compact Equipment. The RAM will be responsible for identifying new and dormant accounts to drive equipment sales and revenue in the compact construction equipment segment. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary. Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned) • Focus on selling John Deere Compact Construction Equipment (CCE) full product line (Mini Excavators, Skid Steers, Compact Track Loaders, Compact Wheel loaders) and their attachments, • Prospecting: Target dormant, new and walk-in accounts to sell John Deere CCE., • Welcome and greet potential customers at dealership. Listen to their requirements, answer all inquiries with detailed information and make compact product equipment recommendations., • Make adequate number of calls per day to the assigned accounts to identify sales leads and promote dealership products and services, including parts, service and sales offerings., • Ensure that leads and quotes are followed up quickly (within 24 hours)., • Quote and negotiate prices, credit and financial terms and complete necessary documentation to complete the sales process., • Maintain an updated knowledge and understanding of manufacturer discounts and special dealer pricing programs, • Reporting: Maintain updated and accurate records of assigned customers and report all sales activity in CRM/Dynamics, including and not limited to calls, leads, quotes, and customer management., • Provide demonstrations and machine walk around to customers at dealership., • Meet or exceed company targets for calls and sales quota., • Attend training and sales meetings as required to stay current with new equipment and current technology., • Complete evaluation of used equipment to determine trade-in value when requested., • All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work., • Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility. Qualification: The requirements listed below are representative of the knowledge, skill, and/or ability required. • Valid Drivers License, • Customer Service experience Education, Skill, and/or Experience Requirements: • Bachelor’s degree or equivalent from four-year college or a minimum of 1 years related experience is preferred, but not a requirement., • Strong Communication Skills: Ability to communicate effectively with teammates and customers with persuasive personally and negotiation skills. Fluency in Spanish is preferred but not required., • Customer Focus with strong ability to prioritize customer needs and expectations with an ability to provide and customer excellent service experience, • Must be able to self-manage/self-motivate with persuasive personally and negotiation skills., • PC literate, proficient with MS Office, with an emphasis in Excel, Outlook and Dynamics required., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form with strong problem-solving skills., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Quick learner with the ability to think out of the box., • Valid Driver’s License and maintain a clean driving record. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear., • The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl., • The employee is occasionally required to sit., • The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds., • Specific vision abilities required by this job include close vision, and color vision. We’re an Equal Employment Opportunity and Affirmative Action Employer Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law. Notice to Applicants: We participate in E-Verify in the United States. Drug Free and Alcohol-Free Workplace Notice. Dobbs Equipment is an Equal Opportunity and At-Will Employer.