FOH Supervisor-Perkins Managment -Benedict College
9 days ago
Columbia
Job DescriptionJob Title: Front of the House Manager / Supervisor Location: Bendict College Cafeteria Reports To: Food Services Director Employment Type: Full-Time / Part-Time / Shift-Based The Front of the House Manager is responsible for overseeing daily operations of the cafeteria’s front-of-house team, ensuring excellent customer service, efficient workflow, and a clean, welcoming environment for students, faculty, and staff. This role includes supervising shift staff, managing inventory, and maintaining compliance with health and safety standards. • Supervise and support FOH staff including cashiers, servers and dining attendants., • Ensure dining area cleanliness, organization, and readiness for services., • Monitor customer flow and adjust staffing or service stations as needed., • Train new employees on service standards, safety procedures, and campus policies., • Address and resolve customer concerns in a professional and timely manner., • Actively engage with students to foster a welcoming dining environment., • collect and relay student feedback to the management to improve service and menu offerings, • Assist with scheduling, timekeeping, and shift coverage., • Collaborate with Kitchen staff to ensure the communicate restocking needs., • Maintain inventory of FOH supplies and communicate restocking needs., • Enforce food safety, sanitation, and health regulations., • Enforce all company policies, • Enjoy working in a fast-paced, customer-focused environment, • Have a passion for hospitality and food service, • Are natural leaders who thrive in team settings, • Want to make a positive impact on campus life by creating a welcoming dining experience Qualifications: • High school diploma or equivalent; associate or bachelor’s degree in hospitality or related field preferred, • 2+ years of experience in food service or hospitality, with at least 1 year in a supervisory role, • Strong leadership, communication, and organizational skills, • Ability to work in a fast-paced environment and manage multiple priorities, • Familiarity with POS systems and basic computer skills, • ServSafe certification or willingness to obtainWorking Conditions:, • Standing and walking for extended periods, • Occasional lifting of items up to 25 lbs, • Flexible schedule including early mornings, evenings, weekends, and holidaysJob Exposure:, • Physical Demands: Frequent standing, walking, bending, and lifting (up to 25 lbs); ability to move quickly in a fast-paced environment., • Environmental Conditions: Exposure to hot and cold temperatures, cleaning chemicals, and food preparation areas., • Noise Level: Moderate to high, especially during peak mealtimes and campus events., • Work Schedule: Flexible shifts including early mornings, evenings, weekends, and holidays; occasional extended hours during special events or peak periods., • Interaction: Regular contact with students, faculty, staff, and vendors; must maintain a professional and courteous demeanor at all times., • Safety Requirements: Must follow all food safety, sanitation, and workplace safety protocols; PPE may be required in certain areas. Powered by JazzHR Si8ds4HQHv