Food Bank Donation Coordinator
3 days ago
Rochester
Job DescriptionDescription: Our Mission Our mission is to leverage the power of food to end hunger and build healthier communities. Our Vision We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food is recognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region. The Foodlink Way Act With Compassion Take Responsibility Be a Team Player Listen, Learn, Adapt Job Title: Food Bank Donation Coordinator Department: Food Bank Reports to: Director of Procurement Status: Full-Time, Hourly, Non-exempt Job Level: #4 Administrative and Program Support Updated: December 2025 SUMMARY The Food Bank Donation Coordinator plays a crucial role in supporting the mission of Foodlink by securing, organizing, and managing donations such as food, health and wellness products, and other items from individuals, businesses, and community partners. This role will serve as the primary contact for incoming product donations and is responsible for donation logistics including scheduling deliveries/pickups, maintaining accurate records, and ensuring all donations are handled according to food safety and organizational guidelines. They will also provide administrative support to the Enabled Agency Program by providing excellent customer service to donors and members while fulfilling reporting requirements for the program. KEY RESPONSIBILITIES Donor Relations & Management • Receive, record, and track all product donations received by the food bank and ensure accurate data entry into donor management systems including Ceres and Meal Connect., • Coordinate logistics for product donations, including working with Food Bank Logistics Manager to schedule pickups and deliveries., • Serve as the primary point of contact for individual, corporate, and community product donors., • Provide timely acknowledgements, receipts, and thank-you communications to product donors., • Collaborate and communicate regularly with the development team to cultivate donor relationships., • Create new donor records in Ceres and perform audits to ensure accuracy and compliance., • Leads communication with the Office of General Services (OGS) team including coordination of entitlement and bonus USDA loads, ordering through WBSCM portal, and ensuring accurate reporting., • Maintain updated database of current donors as well as enabled agency store assignments., • Maintain web-based donation reporting system of assigned agencies and retail locations in Meal Connect., • Coordinate and manage product donation drives throughout the year, including seasonal campaigns (e.g., holiday drives, back-to-school drives)., • Build and maintain strong relationships with local businesses, schools, religious organizations, and other community groups to foster collaboration and secure donations., • Develop marketing materials and assist with the promotion of donation drives through social media, newsletters, local media, and flyers., • Recruit, train, and coordinate volunteers for the successful operation of donation drives., • Oversee the logistics of donation drop-off and collection points, including organizing transportation, storage, and inventory., • Maintain accurate records of donations, ensuring all contributions are properly logged and acknowledged., • Identify and pursue new partnerships and sponsorship opportunities to support product drives and increase overall donations., • Provide regular updates and reports on donation drive progress, successes, and challenges to leadership., • Prepare regular reports on donation activities and trends., • Ensure compliance with food safety standards and organizational policies., • Assist with the creation of new item codes and perform audits to ensure accuracy and compliance., • High school diploma or equivalent required; college degree in nonprofit management, business, or related field preferred., • At least 2 years of experience in donor relations or nonprofit operations preferred., • Strong organizational and time-management skills with attention to details and accuracy., • Excellent verbal and written communication abilities., • Ability to manage multiple projects and deadlines., • Ability to work independently and collaboratively in a fast-paced environment., • Proficiency in Microsoft Office Suite and familiarity with social media platforms., • Flexible, adaptable, and able to manage changing priorities. SALARY AND BENEFITS This is a full time, hourly position ranging from $20.00 – $28.00 per hour depending on experience. Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1year of service. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as document. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required. Diversity, Equity, & Inclusion Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others. Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences. Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist. Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission. Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.