Service Manager - Pest Control
8 days ago
Houston
Job DescriptionDescription: Aruza is a people-focused organization dedicated to providing exceptional pest control services while fostering personal and professional growth for our team members. We are a dynamic and fast-growing organization at the forefront of transformational change. We are committed to process improvement, innovation, and building a talented team to drive our mission forward. Team Management • Supervise and lead a team of field technicians, including termite and moisture remediation specialists., • Manage and monitor daily field activities, ensuring pest control, termite, and moisture remediation services are delivered efficiently, safely, and in compliance with industry regulations and company policies, • Conduct regular inspections of pest control, termite, and moisture remediation work performed by technicians to maintain high service standards., • Handle customer interactions on-site, addressing concerns, explaining termite and moisture control solutions, and ensuring satisfaction., • Train and mentor field technicians on pest control, termite treatment methods (e.g., liquid, bait systems), moisture remediation practices, safety procedures, equipment usage, and customer service skills., • Manage inventory levels of pesticides, termiticides, moisture remediation materials (e.g., vapor barriers, dehumidifiers), tools, and equipment., • Enforce safety protocols, including confined-space entry and handling of moisture remediation equipment., • Maintain accurate records of pest, termite, and moisture remediation services, inspections, and follow-ups., • Address technical and operational challenges in pest control, termite treatments, and moisture remediation., • Stay updated on evolving pest control, termite, and moisture remediation regulations, treatment methods, and industry best practices., • Ensure all field operations comply with local, state, and federal laws.Requirements:, • Minimum of three years of pest control service experience, with strong knowledge of termite treatment methods and moisture remediation practices preferred., • Prior supervisory or operations management experience with a results-driven company., • Proven leadership capabilities., • State Certified Applicator license or ability to obtain one, with endorsements covering termite work., • Knowledge of building construction and crawlspace moisture control systems is a plus., • Strong communication skills and the ability to lead teams effectively., • Commitment to learning and sharing knowledge with others., • Detail-oriented, organized, and customer-focused. Physical and Work Environment Requirements, • Ability to lift up to 50 pounds for handling products, materials, and equipment., • Must be able to drive a company vehicle for branch operations, inspections, and site reviews., • Ability to work in confined spaces such as crawl spaces and attics, sometimes in high heat, humidity, or other challenging environmental conditions., • Capable of kneeling, crouching, crawling, and climbing ladders as required for inspections and moisture remediation work.