Associate Director of Full-Service Partnership Wraparound
5 days ago
Sacramento
Job Description Job description: The Associate Director of Clinical Services, FSPW is a key clinical and operational leadership role responsible for overseeing HeartLand’s Full Service Partnership Wraparound program and ensuring the delivery of high-quality, intensive, family-centered behavioral health services to youth and families. The Associate Director provides clinical leadership and day-to-day program oversight while ensuring that services reflect the integrated expectations of Full Service Partnership, High Fidelity Wraparound, family systems practice, and specialty mental health services. The position is responsible for supporting a program culture that recognizes the youth within the context of their family, caregivers, natural supports, community, culture, and broader systems of care. The Associate Director ensures that clinical interventions and Wraparound planning are coordinated, individualized, strengths-based, needs-driven, and responsive to the goals of the youth and family. The Associate Director is responsible for the overall provision of high-quality clinical services within the FSPW program and provides supervision, consultation, mentorship, coaching, and skills development to clinical staff and program leadership. The role works closely with Clinical Program Managers, Wraparound Facilitators, clinicians, Family Partners, Peer Partners, Wellness Coaches, psychiatric providers, and other members of the Child and Family Team to ensure coordinated service delivery and continuity of care. The Associate Director also serves as a critical bridge between HeartLand and community and system partners, including Sacramento County, schools, Child Protective Services, Probation, psychiatric and medical providers, hospitals, higher levels of care, and other behavioral health providers. Working in partnership with the Director of Clinical Services & Operations, the Associate Director utilizes continuous quality improvement strategies to support clinical excellence, High Fidelity Wraparound fidelity, regulatory compliance, staff development, and positive outcomes for youth and families. The Associate Director models HeartLand’s core commitment to “Doing Whatever It Takes” while maintaining family voice and choice, clinical integrity, collaboration, and accountability. Minimum Qualifications • Minimum of three years of full-time experience in intensive community-based behavioral health services., • Leadership experience within Full Service Partnership, Wraparound, intensive care coordination, or another multidisciplinary behavioral health program strongly preferred., • Experience supervising or supporting multidisciplinary clinical teams., • Knowledge of High Fidelity Wraparound principles, phases, and team-based practice, or willingness to complete required HFW training., • Strong understanding of family systems theory and family-centered clinical practice., • Demonstrated ability to assess youth needs within the context of family relationships, caregiver functioning, natural supports, environmental factors, and broader systems of care., • Experience working with youth and families experiencing significant behavioral health, emotional, relational, and functional challenges., • Ability to integrate clinical treatment with family-driven and team-based care., • Experience supporting Child and Family Team planning and multidisciplinary collaboration., • Familiarity with systems of care including CPS, Foster Care, Probation, schools, medical providers, psychiatric providers, and higher levels of behavioral health care., • Preferred training or certification in evidence-based and family-focused practices., • Strong interpersonal, leadership, conflict-resolution, and crisis-management skills., • Ability to provide on-site and community-based clinical support., • Familiarity with electronic health records, including SmartCare., • Strong understanding of documentation, Medi-Cal, County, and regulatory requirements., • Commitment to Trauma-Informed Care, cultural humility, and strengths-based practice., • Ability to lead within a fast-paced and evolving intensive behavioral health program., • Ability to communicate effectively with staff, families, executive leadership, County representatives, and community partners. Typical Duties FSPW Program Leadership • Provide clinical and operational oversight of HeartLand’s Full Service Partnership Wraparound program., • Partner with the Director of Clinical Services & Operations to implement program goals, contractual requirements, clinical standards, and quality expectations., • Provide oversight and supervision to Clinical Program Managers and clinical staff as assigned., • Ensure appropriate staffing, clinical coverage, caseload distribution, and continuity of care., • Monitor program census, engagement, access, productivity, documentation, service utilization, and clinical outcomes., • Maintain communication between executive leadership, clinical leadership, program staff, administrative departments, and community partners., • Participate in management and leadership meetings and support cross-departmental coordination., • Support program implementation, workflow development, and continuous quality improvement. High Fidelity Wraparound Leadership • Ensure FSPW services incorporate the principles and practices of High Fidelity Wraparound., • Reinforce Family Voice and Choice throughout assessment, treatment planning, Child and Family Team processes, and transition planning., • Promote strengths-based, needs-driven, individualized, culturally responsive, and team-based planning., • Support staff in identifying and strengthening natural and community supports for youth and families., • Ensure Child and Family Teams include meaningful participation from youth, caregivers, natural supports, providers, and system partners as appropriate., • Support implementation of the HFW phases and activities from engagement through transition., • Promote persistence and creative problem-solving when families experience barriers to engagement or progress., • Support HFW fidelity monitoring, coaching, staff development, and corrective strategies when practice does not align with program expectations., • Collaborate with HFW leadership, training, and fidelity functions to strengthen staff competency and program fidelity. Family Systems Practice • Promote a family systems approach in which youth symptoms and behaviors are understood within the context of family relationships, caregiver needs, developmental factors, environmental stressors, culture, natural supports, and other systems involved with the family., • Ensure clinical teams assess and address family interaction patterns, caregiver strengths and needs, relational functioning, communication, and environmental factors affecting treatment., • Support clinicians in developing interventions that strengthen caregiver capacity, family functioning, communication, stability, and relationships., • Ensure treatment planning extends beyond individual symptom reduction and addresses the broader family and support system when clinically indicated., • Promote meaningful caregiver engagement and shared decision-making., • Support coordination between individual therapy, family therapy, rehabilitation, care coordination, peer support, family advocacy, psychiatric services, and Wraparound activities., • Reinforce the importance of working with the family rather than around the family., • Support teams in navigating complex family dynamics while maintaining appropriate clinical, ethical, and professional boundaries. Clinical Oversight • Provide clinical supervision and consultation consistent with licensure, regulatory, and agency requirements., • Ensure clinicians complete comprehensive assessments, diagnostic formulations, treatment planning, risk assessment, and clinically appropriate interventions., • Provide consultation regarding complex clinical presentations, safety concerns, crisis situations, and higher levels of care., • Support clinicians in determining appropriate treatment modalities based on the needs of youth and families., • Ensure clinical services remain coordinated with Wraparound planning rather than operating as separate or parallel processes., • Support discharge and transition planning to promote continuity and sustainability of progress. Child and Family Team Practice • Ensure staff actively participate in and support effective Child and Family Team meetings., • Reinforce meaningful youth and caregiver participation in team planning., • Support teams in developing clear family-driven goals, strategies, responsibilities, and follow-up plans., • Monitor CFT frequency, quality, documentation, and participation., • Provide consultation when teams experience barriers, conflict, disengagement, or difficulty reaching consensus., • Encourage the inclusion of natural supports and community resources whenever appropriate. Documentation, Quality, and Compliance • Ensure compliance with documentation timelines, clinical standards, productivity expectations, and contractual requirements., • Monitor documentation trends, IUR findings, timely access requirements, CFT completion, corrective actions, and other quality indicators., • Ensure clinical records accurately reflect assessment, treatment planning, interventions, family participation, care coordination, risk management, and progress., • Collaborate with Quality Improvement and other leadership departments to identify trends and implement corrective strategies., • Maintain awareness of changes in behavioral health regulations, Medi-Cal requirements, County expectations, and clinical practice standards. Staff Development and Leadership • Provide mentorship, consultation, motivation, and clinical leadership to staff., • Support onboarding and development of clinicians and other FSPW team members., • Identify training and competency-development needs., • Collaborate with the Associate Director of Training and other leadership staff regarding workforce development., • Promote reflective practice, collaboration, accountability, and professional growth., • Lead with organization, transparency, consistency, and strengths-based leadership., • Support staff in maintaining appropriate professional and ethical boundaries while providing intensive community-based services. Community and Systems Coordination • Serve as a liaison between HeartLand clinical teams and external partners, including:, • Sacramento County Behavioral Health, • Schools and school districts, • Child Protective Services, • Probation, • Foster care systems, • Psychiatric and medical providers, • Hospitals and emergency departments, • Residential, PHP, IOP, and other higher levels of care, • Community-based organizations, • Other behavioral health providers, • Facilitate effective information sharing, care coordination, and multidisciplinary collaboration within applicable privacy and consent requirements., • Represent HeartLand professionally in County, community, and system meetings. Operational Responsibilities • Establish and support staff assignments and workflows based on program needs, caseloads, available resources, and service requirements., • Coordinate with operational departments regarding facility, administrative, staffing, and program needs., • Review and authorize expenditures within assigned authority., • Provide leadership coverage and support during program or staffing needs., • Travel to other HeartLand or community locations as required., • Participate in crisis and leadership coverage responsibilities as assigned., • Perform other duties consistent with the scope and responsibilities of the position. Education and Licensure • Master’s degree in Social Work, Marriage and Family Therapy, Professional Clinical Counseling, Psychology, or related behavioral health discipline preferred., • California licensure as an LCSW, LMFT, LPCC, or Psychologist strongly preferred., • Ability to provide clinical supervision consistent with applicable California licensing-board requirements preferred., • Required completion of HeartLand and applicable High Fidelity Wraparound training and competency development. Work Environment While the position maintains primary responsibility for program and clinical leadership, FSPW is an intensive, community-based model. The Associate Director must therefore be prepared to provide leadership and clinical support across clinic and community settings, including client homes, schools, Child and Family Team meetings, County meetings, hospitals, community partner locations, and other environments necessary to meet the needs of youth and families. The position requires a flexible, collaborative, and family-centered approach to leadership consistent with the principles of Full Service Partnership and High Fidelity Wraparound. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Vision insurance Work Location: In person
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