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Job DescriptionThe Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Supervision Receives general supervision from the IT Supervisor. The Position and Job Summary Provide technical support over the phone, via email and in person to resolve issues involving applications, computer hardware, printers, mobile devices, RingCentral functionality troubleshooting, VPN, and basic network access while focusing on customer service. In addition to resolving daily Help Desk issues, this position will be assisting other IT functions with special projects and assignments as directed by the IT Supervisor and/or IT Director. • Identifies and diagnoses Level I/II problems for laptop or desktop users, Microsoft Office, Therefore (EDMS), Sandis, Zoom, Scrive, Adobe, Audio/Video Conferencing, RingCentral functionality troubleshooting, Network Connectivity, VPN, various hardware and email technologies., • Troubleshoot complex technical problems., • Maintain compliance with established SLA’s, • Ensure that notifications and status updates are accurate, and that procedures are followed and updates, as necessary., • Ensures that tickets are prioritized in accordance with business needs and are being closed in a timely manner., • Develops knowledge articles and videos for the users and other team members., • Supports the inventory application and processes., • Responds to security incidents, reviews logs, and escalates suspicious activity., • Provides basic support to the Azure, Intune, Active Directory and Exchange environments and escalate issues to the lead IT specialist as necessary., • Under the guidance of the lead IT specialist and IT Operations team to perform basic server-based functions, such as creating/modifying network printers, stop/start local server services, and others., • Learn new technologies being introduced to NLACRC at a level to resolve issues and teach others to support these technologies., • Participates in related special projects and meetings, testing, implementation, and post-implementation support., • Ability to provide basic network troubleshooting before escalating to the Lead IT specialist., • Must be able to work occasional nights, weekends, and holidays and be on-call for emergencies. Must be able to travel between company locations., • Other duties as required., • Must be available to support On-call CSC’s on the weekends and the board meetings and VAC meetings as needed., • Enhance professional knowledge and skills through ongoing education and hands-on experience., • Other duties as required. Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education & Experience Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. • A typical way to obtain the knowledge and skills would be: High School Diploma, GED or Equivalent required., • Two (2) years college with coursework in Computer Science or Business Administration preferred. Two (2) years’ experience working in a technical environment in a Level II role supporting a Mid-Market organization of 250+ or a large complex Information Technology Department. Demonstrated skills in problem analysis and resolution. Microsoft Certifications preferred. Non-profit experience a plus. Skills and Abilities Senior level Microsoft support skills and experience with Helpdesk Ticket Systems, Active Directory, Single Sign On (SSO), Multifactor Authentication (MFA), Exchange Server, Endpoint Security Software, Virtual Private Networks (VPN), Cloud Backups, SANDIS (iSeries), SharePoint, SQL. Working knowledge of Lenovo laptops, MS Azure and MS Intune a plus. Overall good technical knowledge. Able to understand the problem and communicate the solution effectively. The successful candidate must also be customer-oriented with patience to deal with difficult customers. Possess the capability to troubleshoot problems in a fast-paced environment. Must have excellent English oral and written communication with the ability to convey technical information, both verbal and written, to a wide range of end-users. Strong organization skills and ability to multi-task and prioritize effectively. Ability to participate as part of a team of technical and non-technical personnel. Ability to create processes that can be followed by others. Strong customer service skills with good judgment and critical thinking skills. Essential Requirements Valid California Driver’s License and reliable transportation, or acceptable substitute, required. NLACRC Offers an Excellent Benefits Package We offer employees a variety of health and dental plans: • Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs., • Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents, • Pre-Tax Flexible Spending Account for eligible health care expenses, • Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses, • No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees, • No cost Vision plan for employees and eligible dependents, • Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees, • NLACRC offers two (2) deferred compensation plans - 457 and 403(b), • Participate in the Public Service Loan Forgiveness program, • Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time, • Holidays – NLACRC offers 12 paid holidays throughout the year, • Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees. Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry level management positions for those seeking leadership opportunities in the social services field. Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. Compensation This is a non-exempt position. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience. NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description Digital Marketing Brand Representative - Business Development Representative About the Position: Market My Market is a digital marketing agency focused on providing outstanding SEO results for clients in the Legal, Dental, and speciality medical industries. Digital Marketing agency with a national presence is looking for a Brand Representative / Business Development Representative to join the sales team and drive new business acquisition through proactive lead engagement, compelling pitches, and relationship building. The ideal candidate for this role will be sales-driven, persuasive, and possess excellent presentation skills with the ability to travel for client meetings and industry events. West coast presence is preferred. Responsibilities: • Conduct discovery calls and deliver compelling sales pitches to qualified prospects, • Travel 4-5 times per quarter for in-person client meetings, industry events, and networking opportunities, • Prepare detailed audit reports for new leads using Local Falcon, and other SEO tools, • Research new leads and gather essential information on businesses to craft personalized pitches, • Actively pursue and follow up on leads through cold calling, email outreach, and social selling, • Convert stalled opportunities through strategic re-engagement campaigns, • Represent the company at networking events, conferences, and industry tradeshows, • Coordinate with graphic designer to create impactful presentation materials for client pitches, • Maintain accurate records of all sales activities and prospect information in CRM, • Schedule and conduct virtual and in-person demonstrations of our services, • Develop persuasive proposals for prospective clients based on practice data and pricing structures, • Experience using CRM systems such as Hubspot to track leads and sales activities, • 1-2+ years of experience in B2B sales, business development, or lead generation, • Proven track record of successfully closing deals and meeting sales targets, • Excellent presentation skills with ability to deliver compelling pitches to C-level executives, • Experience with consultative selling approaches and solution-based selling, • Ability to travel 2-3 times per quarter for client meetings and industry events, • Proficiency in pulling audits from LocalFalcon (local optimization), or Ahrefs, MOZ (SEO audit tools) is a plus, • Strong research and analytical skills to identify prospect needs and pain points, • Outstanding communication and interpersonal skills, • Resilient with a hunter mentality and desire to exceed targets, • Do What You Say, • Be Honest and Transparent, • Proactive, Not Reactive, • Be Thought-Leading, • Instill Trust Through Consistent Accountability, • Always Do Better, Always Be Better This is a full-time remote position with a preference for someone located on the West Coast that must be located in one of the following states: • Alabama, • California, • Colorado, • Florida, • Iowa, • Illinois, • Maryland, • Nevada, • New Jersey, • New York, • North Carolina, • Pennsylvania, • Texas, • Collaborative and innovative work environment, • Professional development opportunities, • Core Values, • Do What You Say, • Be Honest and Transparent, • Proactive, Not Reactive, • Be Thought-Leading, • Instill Trust Through Consistent Accountability, • Always Do Better, Always Be Better, • Do the Right Thing All emails will come from a @marketmymarket.com or @applytojob.com domain only. All other emails are fraudulent. We will never interview candidates via Microsoft Teams. About Market My Market Market My Market delivers completely customized, full service marketing campaigns that bring companies to life online. We pride ourselves in delivering results that directly impact business. Our ideal client is a small to medium sized medical office or law firm with a focus on personal injury, family, criminal defense and employment law. We believe in growth, accountability, and ownership. The right person for this role will be on track for endless opportunities, and will enjoy the transparency of knowing their work is having an impact on our clients' success and our company's growth. Powered by JazzHR pezIpLkJTW

Job Description🍔🚀 Manager of Enterprise IT / Help Desk Location: San Diego, CA (Hybrid role must be based near the office) Team: Global IT & Cybersecurity Type: Full-Time At Tillster, we power the digital guest experience behind the world’s biggest restaurant brands — think ordering, loyalty, personalization, and more. We connect millions of people to their favorite food, wherever they are. If you've ever ordered tacos from your phone or earned points for that third coffee of the day — yeah, that might've been us. We're growing, and we’re looking for a Manager of Enterprise IT / Help Desk to help scale and support the internal systems that keep Tillster running smoothly across continents. You'll lead IT support, champion efficient workflows, and help shape a next-gen help desk experience for a global hybrid team.🎯 What You’ll Do 💻 Help Desk Leadership (40%) • Build and lead a small-but-mighty IT team across San Diego, Los Angeles and Portugal, • Be the friendly, technical face of IT to our internal teams, greet and assist Senior Leadership Team and visiting clients, • Triage, track, and tackle escalated help desk tickets like a pro, • Implement smart processes to make the team faster, friendlier, and more efficient, • Partner on network activities and rollouts across the organization, • Manage work assignments and commitments, meets deadlines, and effectively communicate the status of assigned tasks., • Ability to work as part of a larger team. Work across teams to ensure consistent processes are followed and cross functional projects are completed., • Maintain and enforce a ticketing system for requested work for oneself as well as team members. Handle escalated help desk requests and ensure timely resolutions, • Ability to proactively propose enhancements and process improvements for Help Desk and Enterprise IT. 📊 Project Management & Reporting (15%), • Plan and manage IT projects and internal initiatives, • Deliver clean documentation, clear communication, and concise reporting on critical data points related to IT, Vendor Management and Help Desk programs., • Coordinate meetings, timelines, and status updates — and keep everyone aligned, • Project manage team and associated project. Organize internal meetings and tasks., • Provides timely triage of technology issues that are owned by IT., • Document IT systems, procedures, and processes, • Conduct training for staff on tools and technology usage, • Manager of Enterprise IT will report to the Head of Cyber Security 🔐 Identity & Access Management (20%) • Oversee joiner/mover/leaver workflows and ensure least privilege access across the board, • Conduct periodic Active Directory and Exchange audits, • Partner with the Cybersecurity team to maintain compliance and awareness, • Oversee I&AM processes, which include automated processes., • Help conduct AD reviews on regular and adhoc basis., • Ensure new joiners, and PAN users have been provided appropriate (least privilege) access. 🛠️ Asset & Facilities Support (15%), • Support hardware, software, and network troubleshooting (Mac, Windows, Linux), • Maintain IT inventory and ensure systems are up to date and secure, • Support trade shows and our European kiosk lab team (yep, we do kiosks too), • Help deploy and decommission enterprise apps, • The Manager of Enterprise IT will be required to travel to at least one trade show, so as to learn about Tillster business operations and have first-hand knowledge in what his/her direct reports are involved., • Oversee and support the maintenance of servers, workstations, enterprise equipment, other endpoints, and networking infrastructure, • Oversee system upgrades, software rollouts, and routine maintenance, • Assist with new deployments / decommissions of Enterprise IT applications., • The Manager of Enterprise IT will be required to travel to at least one trade show, so as to learn about Tillster business operations and have first-hand knowledge in what his/her direct reports are involved., • Help provide guidance to kiosk team as it relates to Kiosk Labs 🧠 What You Bring, • 5+ years in IT support, infrastructure, data analytics, or help desk leadership, • Strong knowledge of:, • Microsoft 365, Google Workspace, JAMF, Intune, • Active Directory, scripting (Python, Java, PowerShell), • Mac, Windows, and Linux environments, • Experience managing ticketing systems and leading small teams, • Bonus points for CompTIA, Microsoft, or Cisco certifications, • Clear communication skills — technical or not, you keep it human, • Solid understanding of hardware, networking, operating systems, and common business applications, • Strong troubleshooting and interpersonal skill🚀 Traits That Make You Thrive Here, • You lead by doing — sleeves rolled up, no ego, • You're calm under pressure and curious by nature, • You enjoy tinkering with tech and tightening up systems, • You get real joy from solving problems and checking off a to-do list🌍 Perks & Why Tillster?, • Global team working at the cutting edge of food + tech, • Fast-paced, friendly environment with smart, humble teammates, • Hybrid flexibility in sunny San Diego 1. Recruiter interview with a Talent Acquisition Specialist, 2. Interview with Head, 3. Cyber Security Team Interview, 4. Final interview with our Head of Data Science and our Head of Sales and Account Management Making a Difference in the Tillster Way Our mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status. Compensation & Perks • Base Salary: $110,000–$140,000, • Benefits: Medical, dental, vision, FSA, EAP, and more, • Equity, • Time Off: 15 days PTO in year one, 22+ days after that, plus 10 paid holidays, • Retirement: 401(k) eligibility from Day 1, • Hybrid Role must be based in San Diego, • Local candidates preferred, • No visa sponsorship available, • Principals only, no agencies or cold calls plea About Tillster Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers. Thriving at Tillster As a member of Tillster, you will embody our core values: • Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals., • Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals., • Innovate: Embrace creativity and pursue new ideas to drive progress and improvement., • Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data., • Drive Results: Focus on achieving tangible outcomes and delivering high performance., • Own It: Take responsibility for your actions and the success of your work. Follow us on: Tillster.com: Tillster Careers: LinkedIn: Tillster cares about the safety of all our employees—even those we’ve yet to hire RECRUITMENT FRAUD WARNING We want to help you stay safe during your job search. Tillster will never: • Request personal/financial information during recruitment, • Require payment or fees, • Ask for sensitive PII before a formal job offer, • Collect information via email or phone (only through secure channels) Powered by JazzHR C2y0NRwuw7

Job Description POSITION OVERVIEW: Reporting to the Senior Manager of Site-Based Programs, the WIE Program Specialist will provide support to BBBSLA's Women in Entertainment (WIE) Mentorship Program and related entertainment industry focused programs. The Specialist will maintain a caseload of site-based youth mentoring matches. The Specialist will (1) assist in the successful onboarding of student and volunteer participants in the program; (2) hold individual monthly support calls with students, volunteers and parents/guardians; (3) coordinate and organize transportation for students for their in-person match sessions; (4) attend WIE events and activities; and (5) support scholarship coordination and distribution to WIE alumnae. This is a part-time, hybrid work position with a mix of virtual and in-office work. The position also requires travel for special events and face-to-face meetings with staff, volunteers, mentees, and corporate partners. ABOUT THE WIE MENTORSHIP PROGRAM In 2009, The Hollywood Reporter and Big Brothers Big Sisters of Greater Los Angeles joined forces to create a unique mentorship program for high school junior girls throughout Los Angeles County. Each year, the WIE Mentorship Program connects 18-20 female students from under-resourced communities with female entertainment executives through an annual mentorship and college & career readiness program. The goals of the program are to provide high quality mentorship opportunities for young female students during a critical phase in their young adulthood; promote the development of skills such as public speaking, confidence, and leadership; introduce students to the entertainment industry as a potential career path; promote diversity, equity and inclusion in the entertainment industry; and prepare students for college matriculation and success. ESSENTIAL JOB ACTIVITIES AND RESPONSIBILITIES The activities and responsibilities outlined below represent the core functions required for successful performance in this role. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform these essential functions. Program Delivery: • Ensure the successful onboarding of student participants, including but not limited to school presentations, interviews and selection meetings,, • Support the Senior Program Manager and The Hollywood Reporter liaison in the onboarding of volunteer participants, including but not limited to interviews and live scan background checks, • Create Mentor-Mentee matches. Tasks include writing match assessments, entering/updating data in Matchforce system. and providing perspective on potential strong matches, • Facilitate mentoring match Introductions., • Manage DMV and county level background check process for all potential volunteers., • Provide individualized professional support through scheduled in-person and telephone contact to each student, volunteer and family throughout the length of the match., • Maintain a caseload of site-based matches with on-time match support goal of 90% and on-time survey completion. This may include programs outside of the WIE Program., • Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow., • Ensure high-level proficiency and good judgment in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function., • Document and monitor all elements of match support, and promptly notify supervisor regarding concerns that may negatively influence the match.., • Confirm bi-weekly site visits with mentors' assistants; book all rides with certified transportation service company; carefully track reschedules; and closely monitor rides in live time to ensure youth safety., • Collaborate with program partners to disseminate information about scholarship opportunities, by hosting info sessions. Gather required documents and liaise with partners on scholarship timelines and decisions., • Provide support for all WIE events and activities – including sessions on Saturday mornings in collaboration with our college counseling partner company, virtual and in person college days, entertainment industry workshops, The Hollywood Reporter events, and additional enrichment and social activities., • Liaise with the Hollywood Reporter on annual video production including communication with mentors and mentees, scheduling site visits and collaborating on content., • Create and maintain a library of support services in areas of career exploration, academic support, personal guidance, life skills and professional development., • Participate in all Agency staff and team meetings. QUALIFICATIONS & EXPERIENCE: • Bachelor's Degree required., • Minimum of 2-3 years work and/or internship experience in an office setting with customer service responsibilities. Working with youth and families, at a non-profit organization and/or within the entertainment industry experience is a plus., • Excellent organizational and administrative skills, • Must enjoy working with children and families with a professional, warm and welcoming demeanor, • Full competency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Database Management. Computer literacy to include excel database and report writing., • Must have excellent writing skills, • Preferably speaks both English and Spanish fluently, • Must be willing to work flexible hours including weekends and early evenings, • Excellent interpersonal, verbal, and written communication skills, with strong attention to detail., • Customer Focus – Is dedicated to meeting the expectations and requirements of fellow staff, volunteers, youth, parents and agency partners; talks and acts with them in mind; establishes and maintains effective relationship with customers/clients and gains their trust and respect; views their role as adding value to the experience of volunteers and youth in their match relationship; builds parental support for the match; deals effectively with diversity; demonstrates high degree of flexibility and adaptability., • Listening – Practices attentive and active listening; has the patience to hear people, can accurately restate the opinions of others even when they disagree; understands child safety issues and is vigilant in recognizing signs of problems., • Interpersonal Skills – Relates well to all kinds of people inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; truly values people; doesn't show inappropriate frustration; capable of successfully diffusing difficult situations., • Approachability – Is easy to approach and talk to; spends the extra efforts to put others at ease; is warm, pleasant and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; identifies informal and incomplete information in time to do something about it., • Commitment to Task – Willing and able to pursue goals with commitment and to take pride in accomplishment. Willing and able to take proactive action to achieve goals and strives to exceed goals., • Results/Outcome Oriented – Is motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures; monitors process and progress., • Organizing – Can marshal resources to get things done; has the ability to manage multiple activities at once; uses resources effectively and efficiently; arranges information and files in a useful manner; follows the established process. The conditions outlined below are representative of those encountered while performing the essential functions of this role. • Work setting: Hybrid office environment with flexibility in scheduling. Some evening and weekend work may be required to support organizational needs. Indoors (75%) and local travel (25%)., • Travel: Occasional independent travel to partner sites, events, and meetings. BBBSLA is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on organizational needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, gender expression, marital or domestic partnership status, military or veteran status, family or parental status, or any other status protected by federal, state, or local law. Americans with Disabilities Act BBBSLA is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA) and state disability laws. Applicants and employees who require a reasonable accommodation to perform the essential functions of their job are encouraged to notify the organization. Reasonable accommodations will be determined on a case-by-case basis, consistent with applicable law. Compensation, Hours and Benefits Non-exempt, part-time position (up to 30 hours / week) with a starting hourly pay range of $20-$23 depending on experience. Typical work schedule: Mon-Fri, 10am – 6pm, but occasional evening and weekend work required. BBBSLA operates on a hybrid remote-office setting, with employees working a minimum of two days per week in the office.