Field Service Technician
13 hours ago
Tonawanda
Job Description🔧 Field Service Technician - $25-30/hr Tonawanda, NY 1st shift, 8am - 5pm We’re looking for a skilled and self‑motivated Field Service Technician to support, troubleshoot, and maintain advanced freeze‑drying equipment at customer sites around the world. This role is ideal for someone who enjoys independent work, solving complex problems, and representing a global organization with professionalism. 🌟 Why You’ll Love Working Here You’ll join a global, innovation‑driven company at the forefront of pharmaceutical technology. Here, you’ll gain unmatched exposure to high‑tech systems while growing your technical skills and advancing your career. You’ll enjoy: • 🚀 Continuous learning and career development, • 🎓 Tuition assistance, • 💼 Comprehensive medical, dental, vision, life & disability insurance, • 💰 401(k) plan and annual bonus program, • 🌍 A diverse, multinational culture focused on inclusion You will: • Perform preventive maintenance on freeze‑drying equipment at customer locations (domestic & international), • Troubleshoot error codes, identify root causes, and implement corrective actions, • Support installation, commissioning, and system start‑ups, • Complete service reports, documentation, and digital records, • Assist with production, testing, and customer service tasks when not traveling, • Maintain professional communication and punctuality during all customer interactions, • Build strong customer relationships and deliver high‑quality service, • Ensure all work meets safety, regulatory, and quality requirements📚 What You Bring, • Willingness to travel up to 80%, including internationally, • Technical certificate or associate degree OR 3–5 years of experience with industrial equipment maintenance, installation, or commissioning, • Strong hands‑on skills with mechanical, electrical, and control systems, • Familiarity with PC‑based and PLC‑based control architectures, • Ability to read mechanical and electrical drawings, • Strong organizational skills and the ability to work independently, • Excellent communication skills and professional customer presence, • Ability to support on‑call rotations⭐ Bonus Skills (Nice to Have), • Experience installing, commissioning, or maintaining complex industrial systems, • Ability to troubleshoot under time pressure, • Familiarity with regulated pharma or biotech environments, • Understanding of freeze‑drying processes or related equipment, • Strong customer service mindset and relationship‑building skills, • Climate‑controlled production bays for precision assembly, • Large‑scale equipment build and testing areas, • Cleanroom‑supported operations for specialized testing PERKS AND BENEFITS - Global Environment: Work in a dynamic, innovation‑driven setting within a multinational and multicultural organization. - Diversity & Inclusion: Supported through the Corporate Code of Ethics and reinforced by dedicated programs that promote an inclusive workplace. - Continuous Learning: Access to internal training, technical development opportunities, and support for external learning initiatives. - Wellbeing: Comprehensive medical, dental, vision, life, and disability insurance; 401(k) retirement plan; tuition assistance; and an annual bonus program. - Career Growth: Opportunities to expand technical skills, gain exposure to advanced pharmaceutical technologies, and grow within a rapidly expanding facility. Workplace Type This is a fully onsite position in Tonawanda,NY. Application Deadline This position is anticipated to close on Mar 16, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.