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Job Description Position Overview The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development • Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning., • Performance Management: Set annual goals, administer performance reviews, and develop all direct reports., • Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team., • Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions., • Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion., • Payroll Management: Meet all payroll expectations., • Loss Prevention: Control company assets by meeting all loss prevention measures., • Decision Making: Use sound judgment when making decisions., • Communication: Maintain excellent communication skills., • Integrity & Respect: Act with integrity and respect., • Adaptability: Adapt to changes required by the business., • Multitasking: Ability to handle multiple tasks simultaneously., • Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals., • Proficiency in personal computer use and detailed report analysis., • High school education or equivalent preferred., • Ability to perform heavy lifting in excess of 30 pounds., • Ability to stand for a minimum of eight hours during scheduled shifts.