Guest services jobs in White Plains, New York - Page 2Create job alerts

Job Description Job Summary: The Front Desk Sales & Guest Services Coordinator will be the first point of contact for guests, providing exceptional customer service while managing appointments and supporting salon operations. This role requires a proactive individual who excels at managing multiple tasks, and ensuring a seamless guest experience. Sales experience and a passion for client retention are essential to help drive business growth and achieve team goals. Key Responsibilities: • Guest Reception: Greet and welcome clients with a friendly, professional demeanor, ensuring a positive first impression., • Appointment Management: Efficiently manage scheduling, and appointment changes., • Sales & Upselling: Actively engage with clients to promote services, retail products, and special offers, meeting sales targets and contributing to salon growth., • Proven sales experience with a strong focus on goal achievement and client retention., • Excellent organizational and multitasking abilities, with a keen eye for detail., • Exceptional phone etiquette and communication skills., • Previous customer support or front desk experience preferred., • 401(k), • Health, Dental, and Vision Insurance, • Employee Discount on Services and Products

Job Description WHO WE ARE Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States. With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring an HVAC Technician (Union Local 32BJ) to join our Engineering Team. The HVAC Technician installs and repairs various air quality systems. Main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services and quickly performing emergency repairs on certain equipment items. In addition, the HVAC Technician is responsible for installing and testing geothermal HVAC systems to ensure compliance and functionality with safety requirements. WHAT YOU'LL DO The HVAC Technician must complete all tasks and assignments assigned by the Director of Engineering, including but not limited to: · Maintaining systems or installing new units · Removing old systems · Conducting inspections · Troubleshooting issues · Ordering equipment · Meeting local HVAC codes · Maintaining any warrantee maintenance · Keeping record of service orders · The successful candidate will be required to adhere to the terms of an existing Union Agreement (Local 32BJ) · Managing special projects as assigned by Director of Engineering WHAT YOU'LL NEED Preferred: · High school diploma or GED · Previous experience as a HVAC Technician · HVAC certification · CFC certification The following capabilities and distinctions are strongly preferred: · Technical knowledge of geothermal systems for installation, maintenance, and troubleshooting of geothermal heat pumps and related equipment · Soldering and braising skills · Knowledge of local building codes · Ability to read and interpret blueprints and compliance schematics · Advanced mechanical and diagnostic skills · Good communication and interpersonal skills · Able to lift heavy equipment · On-site with frequent movement around the Club both indoors and outdoors PAY RANGE $30.00 - $32.00 compensation, commensurate with experience. OUR TOTAL REWARDS At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and providing our team members a meaningful and rewarding career experience with us. We prioritize offering valuable rewards and recognition programs, compensation, time off, and resources to support the wellbeing and needs of team members and their families. We refer to these as our "Total Rewards”. · Union 32BJ members are eligible for health benefits after 90 days of full-time work. · Work/Life Harmony - Paid time off including vacation and personal days, 11 holidays, and more to enjoy time outside of work, take a break, and care for ourselves or others. ALL team members enjoy free lunch and dinner meals, free parking, a lifestyle discount program, and numerous recognition events and activities throughout the year.

Job Description WHO WE ARE Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States. With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring an Onsite Full-time Assistant Graphic Designer to join our Publicity Department. This position is primarily responsible for creating graphic design for publications, websites, and collateral for Westchester Country Club and assist in daily workings of the Publicity Department. This position also provides support to the Director of Publicity on various assignments, assisting with Member services. WHAT YOU'LL DO • Production design for Westchester Country Club Magazine, • Design flyers, posters, and any event marketing materials, • Assist Committees with marketing material, • Assist Management with design projects and marketing materials, • Assist with photography of events and other activities as needed for marketing materials, • Create print and digital signage as needed and copy on large poster printer, • Design and create Westchester Country Club Handbooks, • Assist with Website design and maintenance, • Assist with Club email marketing and e-magazine, • Assist with Member Events as needed, • Miscellaneous design and printing assignments, • Marketing / Graphic Design degree preferred, • Minimum 2 years of experience working as a Graphic Designer with previous luxury hotels or private Clubs preferred, • Ability to multitask and handle pressure in a professional manner, • A valid Driver’s license, as this position may require driving to supply stores and our Beach Club location, which is 2.5 miles from our Main Club location, • Mac system proficient, • Knowledge of InDesign, • Knowledge of Adobe Photoshop and iPhoto, • Knowledge Microsoft Office, • Knowledge of Adobe Illustrator, • Strong time management Skills, • Detail oriented, with strong organizational skills, • Enthusiastic, friendly and positive energy, • Strong customer service skills, • Strong team player, • Must be able to work a flexible schedule according to business needs, • Occasionally walking (up to three hours per day), standing (up to three hours per day), and sitting (up to eight hours per day), • Intermittent squatting, bending, twisting, and lifting (up to 25lbs.) PAY RANGE $28.00 to $30.00 / Hourly OUR TOTAL REWARDS At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and providing our team members a meaningful and rewarding career experience with us. We prioritize offering valuable benefits, wellness, rewards and recognition programs, compensation, time off, and resources to support the wellbeing and needs of team members and their families. We refer to these as our "Total Rewards". • Establish a Healthy Foundation – Several Cigna medical plan options, plus prescription coverage, dental and vision insurance., • We've Got You Covered – 100% company paid life insurance, long-term disability coverage, and employee assistance program., • Protect Against the Unexpected – Voluntary benefits including accident, critical illness, and supplemental life insurance., • Family Members with Four Paws - Pet insurance available to provide dogs and cats with health coverage too., • Build Toward Retirement - 401(k) plan for retirement savings and education sessions to help foster financial literacy.

Job Description Since 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club). SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. JOB SUMMARY: To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club. RESPONSIBILITIES: • Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact., • Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc., • Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail, • Responsible to make absolutely certain that closing procedures are followed each night, • Towel supply laundered, dried, replenished and monitored., • Maintain neat and well-stocked work area for efficient desk operation and customer service, • Assist with courtesy calls and balance due, • Answers incoming telephone calls and transfer them to the appropriate party, • Schedule court reservations, private lessons, • Develop and maintain cooperative work relationships with others, • High school Diploma or equivalent, • Demonstrated knowledge of SPORTIME programs, services, policies and procedures, • Ability to explain all lessons, programs, memberships and promotions to prospective and existing members, • Excellent guest service skills, • Solid computer skills (Microsoft applications) a MUST, • Ability to listen to and understand information, • Ability to communicate verbally and in writing so that others will understand, • Ability to work under pressure, • Ability to multi-task, • Ability to keep information confidential Salary: $17.00 - $18.00 per hour based on experience Benefits: Member benefits- Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases. 401k Plan with employer match – Employees are eligible to enroll in Sportime’s 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old (matching restrictions apply based on annual salary). Sportime is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender(including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law. Note to Recruiters and Placement Agencies: Sportime Clubs, LLCdoes not accept unsolicited agency resumes from Recruiters or Placement Agencies and will not pay fees to any third party organization associated with such resumes. Please do not forward unsolicited agency resumes to Sportime’s website or to any Sportime Clubs, LLC employee Powered by JazzHR 9R7hXGpIIv

Job Description Job Summary and Mission This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities • Responsibilities and essential job functions include but are not limited to the following:, • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks., • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team., • Anticipates customer and store needs by constantly evaluating environment and customers for cues., • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift., • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed., • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager., • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs., • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift., • Maintains a clean and organized work space so that partners can locate resources and product as needed., • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products., • Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Summary of Experience • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation, • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays, • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation, • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication, • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients, • Ability to learn quickly, • Ability to understand and carry out oral and written instructions and request clarification when needed, • Strong interpersonal skills, • Ability to work as part of a team Salary: $19.00 per hour Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Schedule: • 8 hour shift, • Day shift, • Monday to Friday, • Weekend availability Supplemental pay types: • Tips Experience: • Guest Services: 1 year (Preferred), • Food Service: 1 year (Preferred) Work Location: In person

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.