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Eaton's ES GEIS CHD division is currently seeking a Sheet Metal Welder. The hourly rate for this position is $25.89 per hour. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: In this function you will: \n • Perform arc or acetylene welding of various parts. \n, • Make adjustments as setting current; selecting electrodes, torch tips, flux, etc., to suit metal thickness, depth of penetration or size of piece; adjust pressure gauges to obtain flame setting. \n, • Select filler rods to suit metal using care in puddling, avoiding pin holes, oxidization, brittleness, burning or excessive heat. \n, • Block and clamp to maintain alignment, usually down hand welding, but may perform vertical and overhead welding as required working on various metals. \n, • Weld dissimilar metals such as stainless steel and aluminum and perform various brazing. \n, • Use heliarc welding and plasma cutting welding equipment. \n, • Perform welding on Iron and Aluminum Castings as necessary. \n, • Clean, grind, drill, patch sandblast, and shotblast castings using hand and power tools as necessary to prepare for welding. \n, • Perform machine or hand torch burning of structural members or fabricated components as necessary. \n, • Fabricate steel or aluminum panel racks of various sizes and weights. \n, • Exercise care in the assembly of rigging and operation of overhead crane to move and position buss bars, rack frames, etc. during construction, and for transport of finished work out of department. \n, • Operate fork truck as required or directed in performance of job duties. \n, • Work from ladders or scaffolding as necessary. \n, • May fabricate welding fixtures as directed to facilitate work. \n, • Cut and strip wires and solder to electrical contacts. \n, • Grind Iron and Aluminum castings when required. \n, • Report all unusual conditions to the supervisor. \n, • Maintain a clean, orderly and safe work area following standard practices and prescribed procedures. \n, • Wear protective equipment, including air pac, as prescribed.\n, • Duties involve application of some specialized knowledge and experience and the use of judgment to plan and perform sequence of operations or procedures within limits of standard or recognized methods and established precedent.\n\n Qualifications: Basic (Required) Qualifications: • High School Diploma or General Education Development (GED) certificate., • The one must have requirement is 2-3 years welding experience., • No relocation benefit is offered for this position. Only candidates residing within the immediate area of Syracuse, NY (50 miles) will be considered for this position., • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. Preferred Qualifications: • Fabricating background, Mig welding of steel and aluminum, and Blueprint Reading. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Job Description Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future! Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, retirement plans, tuition reimbursement, ongoing development, advancement opportunities and more. Founded in 1846, today HP Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. The candidate hired for this position will support Sanitation Programs at our Fluid, Cultured, and Ice Cream plants, requiring approximately 70% travel to these facilities across New York State and New England. We are unable to offer relocation assistance or sponsorship at this time. Job Summary: The technical sanitation specialist will be responsible for providing technical support to all of HP Hood's facilities. This includes but is not limited to troubleshooting quality issues, optimizing CIP systems, standardizing CIPs and manual cleaning practices and providing additional training and support as deemed necessary. This position will work closely with the Sr. Manager, Strategic Sanitation Programs to establish long term strategic business plans, monitor corporate sanitation policies and help foster an environment of proactive sanitation across multiple departments and divisions. Essential Duties and Responsibilities: • Provide technical leadership and guidance to Operations Quality, R&D, and manufacturing facilities in the areas of sanitation, pathogen/environmental control, integrated pest control, new equipment design, installation or construction and other food safety or quality initiatives related to sanitation processes., • Assist in the development and implementation of strategic sanitation programs, policies, plans and processes to ensure that sanitary performance meets Hood standards as well as supports Food Safety requirements towards regulatory compliance. Assist in quality issue troubleshooting and root cause analysis., • Incorporate principles of dry as well as wet cleaning best practices, allergen management, and "allergen clean" vs. microbial clean as needed., • Utilize corporate Sanitation Standard Operating Procedures (SSOP's) as guidance, prepare plant specific SSOP's for equipment and processes. Ensure all SSOP forms and records are current and completed. Incorporate visual learning and step-by-step processes which are easily followed and comprehended by staff., • Communicate significant issues or developments identified during plant visits and provide recommended process improvements to management., • Prepare and present technical and program information to team members and management., • Directs technical and administrative workers engaged in sanitation activities., • Maintain a working knowledge of government and industry codes and standards., • Provide education and technical support to assure effective deployment and implementation of corporate sanitation and food safety policies and procedures., • Work cross functionally and collaboratively with all Plant Operations, Corporate QA, Food Safety, and Chemical Supply Vendors to implement and continuously improve on sanitation programs and policies., • Develop a culture of proactive quality. Education and Experience: • 5+ years of Quality Assurance experience in both corporate and plant locations., • Four-year degree preferred. Preferably a BS or BA in Food Science, Dairy Science, Biology or Chemistry Skills and Competencies: • Strong technical dairy knowledge, • Strong verbal & written skills, • Strong presentation delivery skills (written & delivery), • Strong interpersonal skills with a customer orientation (internal & external), • Strong computer skills (MS Office, BPCS, Formula System), • Experience with regulatory, third party, and customer audits, • Experience in successfully addressing environmental sanitation challenges in all areas of plant, • Thorough knowledge and experience with diverse sanitizing applications, • Certification and/or License – Preventive Controls Qualified Individual (PCQI) certification or attainment of PCQI within 6 months of hiring, • A general knowledge of food and environmental microbiological testing as well as preventative measures including sanitary design and automated sanitation and efficiency is required. The reasonably anticipated pay range for this position is $75,000 - $93,000. Exact compensation may vary based on skills, experience and location. #LI-GD1 #LI-Remote Exact compensation may vary based on skills, experience and location. The pay range for this position is$75,000—$93,000 USD HP Hood is an Equal Opportunity Employer Female/Minority/Veteran/Disabled "VERVRAA Federal Contractor" Privacy Policy CCPA For Applicants in Massachusetts - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Employment is subject to verification of an applicant's identity and eligibility for employment in the United States as required by immigration laws. We are unable to assist with sponsorship at this time.

Employment Type: Part time Shift: Day Shift Description: Part Time Looking for someone with a flexible schedule.Cardiology Device Clinic Registered Nurse (RN) Location: St. Joseph's Physicians Cardiology Reports To: Team Leader, Clinical Coordinator, Practice Manager, Clinical Services/Nursing Administration Position Summary The Cardiology Device Clinic Registered Nurse is responsible for maintaining daily operations of the St. Joseph's Physicians Cardiology Device Clinic in collaboration with the RN Navigator, electrophysiology physicians, and clinic staff. This role supports clinic flow, ensures timely responses to patient needs, and provides expert evaluation and management of implanted cardiac devices. Essential Job Duties • Maintain daily operations of the Cardiology Device Clinic in coordination with electrophysiology physicians, RN Navigator, and clinic staff., • Demonstrate knowledge of cardiac anatomy, physiology, electrophysiology, and rhythm interpretation., • Demonstrate knowledge of indications for implantation of pacemakers, bi-ventricular devices, defibrillators, and implantable loop recorders., • Demonstrate independent clinical thinking and decision-making within scope of nursing practice., • Demonstrate knowledge of pacing modes, arrhythmia detection parameters, and device therapy options., • Assess, interpret, and report implanted cardiac device function and recorded data., • Address patient questions and concerns via telephone, in-person visits, or MyChart messaging and escalate as appropriate., • Recognize normal versus abnormal device function and troubleshoot device-related issues within role capability., • Evaluate and appropriately classify cardiac arrhythmias and assess the effectiveness of prescribed therapy., • Identify inappropriate detection, therapy delivery, or therapy failure and collaborate with electrophysiology physicians in a timely manner., • Generate clinical summaries and device dockets using the Murj platform., • Maintain complete and accurate patient records related to device information, transmission history, and medical documentation., • Communicate effectively with patients and families regarding device function and short- and long-term plans of care., • Triage phone calls related to ICDs, pacemakers, implantable loop recorders, and electrophysiology concerns., • Schedule in-clinic and remote monitoring visits for all device manufacturers, including Medtronic, Abbott, Boston Scientific, and Biotronik., • Coordinate with device company representatives to ensure in-office coverage for device interrogations., • Maintain device testing equipment and demonstrate appropriate operational knowledge., • Track device advisories, recalls, and alerts; assist physicians in identifying impacted patients and communicating advisory information., • Graduation from an accredited school of nursing., • Current Registered Nurse (RN) licensure in the State of New York., • Current BLS/CPR certification., • Clinical setting., • Medium physical demand level., • Frequent lifting of up to 25 pounds., • Occasional lifting of up to 50 pounds. Mission We, St. Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values In the spirit of good stewardship, we heal by practicing justice in fostering right relationships to promote the common good; reverence in honoring the dignity of every person; excellence in expecting the best of ourselves and others; and integrity in being faithful to who we say we are. Pay Range: $33.00 - $45.70 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Description: Summary: Under the general guidance of the assigned management and in accordance with established systems and applicable accounting principles, the incumbent prepares and maintains a complete set of records to support financial transactions of the assigned area and/or Company. The incumbent will perform the accounting functions and activities in accordance with the specific requirements of the accounting area assigned, prepare and analyze various tax filings, and/or prepare internal and external financial reports. Essential Accountabilities: Level I • Under direct supervision, gathers and analyzes financial data from a variety of sources to prepare journal entries, account reconciliations and financial schedules in a manner consistent with ensuring internal and external audit compliance (i.e., appropriate documentation and support), in accordance with the applicable policy., • Provides periodic analysis and interpretation of financial statements at both an individual account level and at the financial statement line and Company level, including the development of processes to accumulate and analyze data spread over multiple systems/locations, for management review., • Prepares financial statements and regulatory filings under Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and other applicable regulations., • Researches technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Maintains and enhances the control environment, consistent with NAIC Model Audit Rule, by applying the internal corporate policies and procedures and external regulations., • Interacts with other areas (Finance Line of Business team, IT, Actuary, Treasury, A/P, Payroll, etc.) in the preparation of monthly internal financial reports, quarterly and annual respective State Insurance Department reports and other regulatory agency reports., • Keeps abreast of accounting/professional developments by attendance at seminars/workshops and professional society meetings, review of publications and as necessary, independent study., • Provides support to projects/initiatives within Finance or the wider Enterprise., • Back-up, train and offer guidance to other accountants in the department, as applicable., • Establishes and maintains constructive relationships when dealing with internal and external professionals, institutions, and agencies., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading according to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Under general supervision, works on more complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Provides enhanced support to projects/initiatives within Finance or the wider Enterprise., • Possesses a broader knowledge of subject matter. Level III (in addition to Level II Accountabilities) • Works under minimal supervision, handles complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Leads projects/initiatives representing Accounting and Financial Reporting division., • Possesses comprehensive knowledge of subject matter., • Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to financial concerns. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of seven (7) years). Bachelor's degree in accounting with a minimum of one (1) year of relevant experience is required. Candidates who have passed the CPA exam with less than one (1) year of relevant experience will be considered. Other business degrees with an accounting concentration may count toward the experience requirement., • Demonstrated understanding of financial statements and GAAP. An understanding of Statutory Accounting Principles would be beneficial., • Ability to interpret and effectively implement/apply changes in accounting guidance., • Demonstrated attention to detail required., • Demonstrated team working skills required., • Demonstrated analytical skills required., • Demonstrated ability to communicate and interact with all levels of the organization., • Takes initiative and promotes a continuous improvement mindset and culture., • Ability to simultaneously handle multiple priorities., • Ability to work independently., • Working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level II (in addition to Level I Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of nine (9) years). Bachelor's degree in accounting with a minimum of three (3) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of two (2) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong ability to communicate and interact with all levels of the organization., • Ability to work under general supervision, able to handle more complex priorities., • Possess solid working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level III (in addition to Level II Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of eleven (11) years). Bachelor's degree in accounting with a minimum of five (5) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of four (4) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong understanding of financial statements and GAAP. An expert understanding of Statutory Accounting Principles., • Ability to work independently and handle the most complex priorities., • Strong attention to detail required., • Strong team working skills required., • Strong analytical skills required. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E1: Minimum $62,400 - Maximum $84,000 Level II: Grade E2: Minimum $62,400 - Maximum $96,081 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: This position is responsible for coordinating, integrating, and monitoring the utilization of behavioral health (BH) or physical health (PH) services for members, ensuring compliance with internal and external standards set by regulatory and accreditation entities. Refers appropriate cases to the Medical Director for review. Refer to and work closely with Case Management to address member needs. Participates in rotating on-call schedule, as required, to meet departmental time frames. Per department needs, may be responsible for additional hours. Essential Accountabilities: Level I • Performs pre-service, concurrent and post-service clinical reviews to determine the appropriateness of services requested for the diagnosis and treatment of members' behavioral health conditions, applying established clinical review criteria, guidelines and medical policies and contractual benefits as well as State and Federal Mandates. May perform clinical review telephonically, electronically, or on-site, depending on customer and departmental needs., • Plans, implements, and documents utilization management activities which incorporate a thorough understanding of clinical knowledge, members' specific health plan benefits, and efficient care delivery processes. Ensures compliance with corporate and departmental policy and procedure, identifies and refers potential quality of care and utilization issues to Medical Director., • Utilizes appropriate communication techniques with members and providers to obtain clinical information, assesses medical necessity of services, advocating for members in obtaining needed services, as appropriate, interacts with the treating physician or other providers of care., • Collaborates with hospital, home care, care management, and other providers effectively to ensure that clinical needs are met and that there are no gaps in care., • Acts as a resource and liaison to the provider community in conjunction with Provider Relations, explaining processes for accessing Health Plan to perform medical review, obtains case or disease management support, or otherwise interacts with Health Plan programs and services., • Makes accurate and consistent interpretation of required clinical criteria, medical policy, contract benefits, and State and Federal Mandates., • May be responsible for pricing, coding, researching claims to ensure accurate application of contract benefits and Corporate Medical Policies., • Accountable for meeting departmental guidelines for timeliness, production and metrics and meeting requirements established for audits to ensure adherence to regulatory and departmental policy/procedures., • Maintains compliance with all regulatory and accrediting standards. Keeps abreast of changes and responsible for implementation and monitoring of requirements., • Assists with training and special projects, as assigned., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors staff and assists with coaching, as necessary., • Provides consistent positive results on audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments; cross-trained to review various levels of care and/or services., • Participate in committees and lead when required. Level III (in addition to Level II Accountabilities) • Displays leadership and serves as a positive role model to others in the department., • Identifies, recommends and assesses new processes to improve productivity and gain efficiencies for performance improvement opportunities in the Utilization Management Department., • Assists in updating departmental policies, procedures, and desk level procedures relative to the functions., • Expert and resource for escalations - Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentor (to others in department) - Provides guidance and leadership to the daily activities of the Utilization Management Department clinical staff. Acts as resource to Utilization Management staff, members and providers., • Provides backup for the Supervisor, whenever necessary. Participates in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Assists Medical Director (MD) in projects as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree and active NYS RN license required. Bachelors degree preferred., • Minimum of three (3) years of clinical experience required. Utilization Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Demonstrates general understanding of coding standards., • Maintains current and working knowledge of Utilization Management Standards., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members. Associates degree and active NYS RN license required. Bachelors degree preferred. Level II (in addition to Level I Qualifications) • Minimum of 2 years in utilization management position., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology., • Ability to take on broader responsibilities., • Ability to participate in training of new staff. Level III (in addition to Level II Qualifications) • Must have been in a utilization management position or similar subject matter expert for at least 5 years., • Broad understanding of multiple areas (i.e. UM and CM). Incumbent is required to know multiple functional areas and supporting systems., • Expert in Utilization Management and ability to handle complex assignments, challenging situations and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to independently travel within regions., • Ability to work at a computer for prolonged periods of time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E3: $62,400 - $106,929 E4: $65,346 - $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Peer Specialists (CRPA/NYCPS) Position Type Full-Time Work Arrangement Onsite ID 2026-6868 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Peer Specialist assists individuals in recovery with regaining independence in their communities and sustaining their own recovery and improving their overall health. The Peer Specialist will work on a Full-Time basis out of Helio Health's Recovery Center. Hours: Sun 9:30am-4pm, Mon-Thurs. 10am-7pm In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On incentive up to $1,500 or $3000 based on credentials. Pay: $20.00 per hour A Peer Specialist may have the following responsibilities: • Collaborate with individuals to develop a person centered recovery plan., • Link patients to social and other support services in the community., • Teach individuals and family members coping skills., • Support the application process for benefits., • Provide non-clinical crisis support after periods of hospitalization or incarceration., • Accompany individuals to court appearances and medical appointments., • Engage individuals with formal recovery support services., • Educate individuals and family members on various modes of recovery., • A Certified Recovery Peer Advocate (CRPA) will also assist individuals in recovery by:, • Articulating personal goals for recovery using their recovery experience., • Assist individuals in recovery with creating Wellness Recovery Action Plans (WRAP) as needed, taking steps to achieve personal goals for recovery, finding self-help groups, establishing self-help groups, or finding other recovery-focused groups., • Use their recovery experience to refer individuals or their families to healthy leisure opportunities or community resources that may be helpful., • Use and teach problem solving techniques to individuals and groups; lead discussions on methods to overcome common problems in daily living., • Discuss methods on overcoming negative self-talk, identifying and overcoming fears, and identifying signs of a potential relapse., • Teach and role model the value of the individual recovery experience., • Teach and role model appropriate coping techniques., • Assist individuals in developing empowerment skills and combating stigma through self-advocacy., • Reporting and record keeping., • Consultation with other professionals., • Non-Clinical crisis response., • Recruiting or encouraging other Peer Specialists to pursue CRPA credential., • Participate in program administrative and clinical committees as assigned., • Represent agency to the community; promotes agency values within the community., • Performs quality assurance activities., • Other duties as assigned., • High School Graduate or Equivalency required, • CRPA or CRPA-P preferred., • One year of Health or Human Service experience preferred. An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness"). • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Peer Specialists (CRPA/NYCPS) Position Type Full-Time Work Arrangement Onsite ID 2026-6537 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Peer Specialist / Certified Recovery Peer Advocate (CRPA) assists individuals in recovery with regaining independence in their communities and sustaining their own recovery and improving their overall health. The Peer Specialist will work on a Full-Time basis out of Helio Health's OASAS Residential/Lincoln location. The schedule will be: M-F, evenings In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On incentive up to $3,000 based on credentials. Pay rate: up to $21.92 per hour. A Peer Specialist may have the following responsibilities: • Collaborate with individuals to develop a person centered recovery plan., • Link patients to social and other support services in the community., • Teach individuals and family members coping skills., • Support the application process for benefits., • Provide non-clinical crisis support after periods of hospitalization or incarceration., • Accompany individuals to court appearances and medical appointments., • Engage individuals with formal recovery support services., • Educate individuals and family members on various modes of recovery., • A Certified Recovery Peer Advocate (CRPA) will also assist individuals in recovery by:, • Articulating personal goals for recovery using their recovery experience., • Assist individuals in recovery with creating Wellness Recovery Action Plans (WRAP) as needed, taking steps to achieve personal goals for recovery, finding self-help groups, establishing self-help groups, or finding other recovery-focused groups., • Use their recovery experience to refer individuals or their families to healthy leisure opportunities or community resources that may be helpful., • Use and teach problem solving techniques to individuals and groups; lead discussions on methods to overcome common problems in daily living., • Discuss methods on overcoming negative self-talk, identifying and overcoming fears, and identifying signs of a potential relapse., • Teach and role model the value of the individual recovery experience., • Teach and role model appropriate coping techniques., • Assist individuals in developing empowerment skills and combating stigma through self-advocacy., • Reporting and record keeping., • Consultation with other professionals., • Non-Clinical crisis response., • Recruiting or encouraging other Peer Specialists to pursue CRPA credential., • Participate in program administrative and clinical committees as assigned., • Represent agency to the community; promotes agency values within the community., • Performs quality assurance activities., • Other duties as assigned., • High School Graduate or Equivalency required, • Certified Recovery Peer Advocate (CRPA) Certification required., • One year of Health or Human Service experience preferred. An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness"). • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: This position assists the Chief Medical Director to direct and coordinate the medical management, quality improvement and credentialing functions for the business unit. This role supports the HARP line of business. Essential Accountabilities: Level I • Provides medical leadership of all for utilization management, cost containment, and medical quality improvement activities. Performs medical review activities pertaining to utilization review, quality assurance, and medical review of complex, controversial, or experimental medical services. Supports effective implementation of performance improvement initiatives for capitated providers., • Assists Chief Medical Director in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for members. Provides medical expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements., • Assists the Chief Medical Director in the functioning of the physician committees including committee structure, processes, and membership. Oversees the activities of physician advisors. Utilizes the services of medical and pharmacy consultants for reviewing complex cases and medical necessity appeals. Participates in provider network development and new market expansion as appropriate. Assists in the development and implementation of physician education with respect to clinical issues and policies., • Identifies utilization review studies and evaluates adverse trends in utilization of medical services, unusual provider practice patterns, and adequacy of benefit/payment components. Identifies clinical quality improvement studies to assist in reducing unwarranted variation in clinical practice in order to improve the quality and cost of care. Interfaces with physicians and other providers in order to facilitate implementation of recommendations to providers that would improve utilization and health care quality. Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment., • Develops alliances with the provider community through the development and implementation of the medical management programs. May represent the business unit before various publics both locally and nationally on medical philosophy, policies, and related issues, as needed. Represents the business unit at appropriate state committees and other ad hoc committees, • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Reviews medical literature and applies evidence-based principles using high proficiency skills for a broad range of clinical services., • Reviews internal trend reports to assess present and future needs and opportunities., • Interacts with regulatory and accreditation agencies as assigned., • Provides clinical support to the Sales and Marketing divisions, • Provides clinical leadership for the implementation of new utilization/case/quality management initiatives Minimum Qualifications: Level I • Current New York State licensed physician., • Minimum 5 years of experience in a BH managed care settings or BH clinical setting (at least 2 of which are in a clinical setting)., • Board certification in general psychiatry or certification in addiction medicine or certification in the subspecialty of addiction psychiatry., • Appropriate training and expertise in general psychiatry and/or addiction disorders., • Ability to identify, analyze and resolve complex medical issues., • Skills in evidence-based medicine., • Strong interpersonal skills essential for communication to staff at all levels of the organization.,, • Basic skill sets in electronic communication systems such as e-mail and Word. Level II (in addition to Level I Minimum Qualifications) • Superior evidence-based medicine skill set, • Strong interpersonal skills essential for communication to physicians in the community., • Strong verbal presentation skills to lead internal and external discussions at board levels, • Advanced skill sets in electronic communication systems such as e-mail, Word, PowerPoint, and Excel. Physical Requirements: • Works from a desk most of the time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): $202,000.00 - $303,000.00 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Peer Specialists (CRPA/NYCPS) Position Type Full-Time Work Arrangement Onsite ID 2026-6715 Helio Health's Outreach & Engagement team is seeking a peer to help individuals access detox and inpatient treatment services. While the candidate does not need their peer certification (CRPA) prior to hire, they must be willing to obtain their CRPA within six months of hire. In this role, the peer will work closely with clinicians to connect clients to the care they need, guiding them from assessment to admission. The placement specialist will play a key role in navigating treatment systems, coordinating placements, and supporting individuals during a critical moment in their recovery. Schedule: Monday - Friday, 8am-4:30pm. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a $1500 or $3000 Sign-On incentive depending on licensure. Pay rate: $22-$23 per hour. This is an ideal position for someone who is: Organized and persistent • Comfortable communicating with a variety of people and systems, • Passionate about helping others access care, • Interested in developing expertise in the treatment system Key Responsibilities • Coordinate detox and inpatient treatment placements following clinical assessments, • Contact treatment providers to identify bed availability and complete referrals, • Maintain communication with clients while placement is pending, • Support clients in staying engaged and motivated during the process, • Assist with problem-solving barriers (transportation, logistics, communication), • Collaborate closely with clinicians and team members, • Track placement efforts and provide regular updates to the team, • Develop knowledge of treatment programs and admission requirements What This Role Looks Like Day-to-Day • You'll receive a case from a clinician who has completed an assessment, • You'll take the lead on finding an appropriate placement, • You'll make calls, coordinate with facilities, and follow up as needed, • You'll stay in contact with the client and help them navigate the process, • You'll continue working the case until placement is secured., • High School Graduate or Equivalency required, • Certified Recovery Peer Advocate (CRPA) Certification required within six (6) months of hire and maintain CRPA certification throughout employment., • One year of Health or Human Service experience preferred. An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness"). • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6811 The mission of Helio Health, Inc. is: To promote recovery from the effects of substance use and mental health disorders and other health issues. The Revenue Cycle Management (RCM) System Support Specialist is responsible for support activities related to the RCM components of the Electronic Health Record and Billing system, including corrections and maintenance of the Revenue Cycle Management operating environments. This position works under administrative direction and coordinates with the RCM System Administrator and leadership team to plan, organize, and manage the H.I.T. system and related functions and to perform related duties as required. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500.00! Pay Range: $67,000.00 - $77,000.00 per year. Develops a mastery of the organization's RCM H.I.T. systems in order to provide ongoing support for all Helio Health, Inc. end-users. • Maintains RCM H.I.T. system performance through system monitoring and works closely with IT Staff to ensure RCM H.I.T. availability and efficient operation., • Works with HIT and Program staff to execute corrective changes from colleague error tickets to ensure accurate documentation and billing., • Provides Billing, Revenue Cycle Management, and Patient Access Implementation Support by leveraging technology and system review., • Provides Billing, Revenue Cycle Management and Patient Access training documentation support, • Provides Billing system Maintenance when requested, including but not limited to Guarantors, Service fees, Service codes, Billing Templates, and sliding fee table. maintenance, Benefit Plan maintenance, Sliding Fee Table Maintenance., • Keeps supervisors informed of any billing concerns added to escalation report, • Other duties as assigned., • Bachelor's degree in health information management, information technology, business administration, data/statistics, or a related field., • Equivalent combination of training, education, and/or experience can be substituted for the education requirement., • Health Information Technology experience preferred., • Understanding of Medicaid and Third-party claim procedures for both paper-based and electronic claims, • Excellent ability to work effectively with clients, the professional community and coworkers., • Must have excellent internal and external customer service skills, • Must have excellent computer skills with a basic knowledge of health care billing systems, • Strong computer skills including Microsoft Word, Outlook and Excel, • Must be able to work in a dynamic and fast paced work environment and perform under pressure, • Valid NYS Driver's license required, • Has an in-depth understanding and knowledge of privacy laws, workflows, policies and procedures, patient care/clinical business obJect1ves, regulatory requirements and industry best practices for patient care/processes. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Counselors / Therapists Position Type Full-Time Work Arrangement Onsite ID 2026-6834 At Helio Health, we're dedicated to transforming lives by treating and promoting recovery from substance use, mental health disorders, and other behavioral health issues. We're seeking a compassionate and skilled Licensed Mental Health Clinician to join our Adult Services team at the Meadows Certified Community Behavioral Health Center and provide deeply rewarding, person-centered, and trauma-informed care to individuals living with mental health and co-occurring disorders. About the Position: This is a unique opportunity to engage in impactful therapeutic work within a collaborative care team model. Our clinicians benefit from the support of a multidisciplinary team, including Counselor Aides, Targeted Case Managers, Peer Specialists, Psychiatric Rehabilitation Specialists, and prescribers (including MAT providers). This ensures comprehensive support for both you and your clients. You'll work with a caseload and provide evidence-based therapeutic interventions, diagnostic assessments, and treatment planning to help clients meet their identified goals. While the focus of the role is primarily working with individual adult clients, there is opportunity to work with clients throughout the lifespan as well as with couples and families, or groups. We prioritize the development of our clinicians, providing access to weekly clinical group supervision, consultation groups, and specialized training opportunities focused on specific diagnoses, populations, or therapeutic approaches. You will receive consistent and comprehensive clinical supervision and ongoing administrative support to enhance your skills and advance your professional growth. Why Work With Us? Empowered Clinical Work: Provide evidence-based therapy in a team setting that allows you to focus on the healing relationship while your colleagues provide scheduling, coordination, navigation, peer support, and daily living skills development. • Supportive Supervision: Receive high-quality clinical supervision toward licensure and be guided by compassionate and experienced leaders., • Work-Life Balance: Full-time position with flexible day and evening hours and a culture that honors wellness-for both clients and staff., • Collaborative Environment: Work alongside a robust team of providers in a community-based model that values each role., • Salary Range: $30.00-$35.00 per hour (based on credentials and experience), • Location: On-site in Syracuse, NY with remote workdays available, • Schedule: Flexible schedule within the clinic's operating hours Monday-Friday, 8am-8pm; some evening hours required All Full-Time, Licensed Counselors/Therapists are eligible for up to a Sign-On incentive up to $8,000 depending upon licensure/credentials! • Maintain a caseload of clients receiving outpatient behavioral health services., • Provide comprehensive mental health assessments and diagnostic evaluations., • Develop collaborative, trauma-informed, and person-centered treatment plans., • Deliver individual, relational, and group psychotherapy and supportive interventions using evidence-based practices., • Offer psychoeducation, crisis intervention, and coordination with internal and external supports., • Engage in regular clinical supervision and multidisciplinary team meetings to ensure integrated care., • Collaborate closely with the care team to monitor progress and adjust treatment plans as needed., • Required Licensure: LMSW, LCSW, LMHC, LMFT, • Limited Permit (LP) Licenses are acceptable, • Experience: At least 2 years in behavioral health or related settings preferred; experience with co-occurring disorders and/or high-needs populations is a plus., • Skills: Strong clinical documentation, collaborative spirit, and familiarity with EHR systems (e.g., PSYCKES, HealthEConnections, OASAS systems) preferred., • Believes in healing justice and recovery-oriented care, • Thrives in collaborative, relational workspaces, • Is open to learning, growth, and feedback, • Brings warmth, accountability, and insight to client care Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP)., • Helio Health, Inc. offers trainings and education through our Training Institute certified by New York State OASAS. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local Law Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123A

Job Locations US-NY-Syracuse Category Food Preparation and Serving Position Type Full-Time Work Arrangement Onsite ID 2026-6829 The mission of Helio Health is to promote recovery from the effects of substance use and mental health disorders and other behavioral health issues. The Cook will work Full-Time providing nutritious meals to residents in our Residential Programs. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On Incentive of up to $1,500! Schedule: M-F days Pay: $19.57 per hour. Prepares and serves planned meals for clients living in the Community Residence. • Takes direction from Team Leader/Residence Manager and keeps him/her informed regarding content of workload., • Communicates with kitchen staff regarding Quality Assurance., • Performs general kitchen and stock work as well as monitors equipment and supplies., • Maintains a sanitary & safe workstation and participating in Quality Assurance activities such as:, • Provide services according to agency policies and procedures and governmental regulations., • Identify strengths and/or problems regarding Quality Assurance., • Assist with problem resolution and implementing modifications., • Maintains an inventory of food and kitchen equipment., • Ensures inventory is adequate to meet the menu plan., • High School Graduate/Equivalency., • Food service experience and techniques., • Knowledge of infection control procedures., • Ability to lift and carry up to 50lbs., • Ability to work in a standing position for long periods of time., • Ability to multi-task and prioritize., • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: This position assists the Health Plan in establishing a presence in the community through home visits and community outreach bridging the gap between members and the Clinical Operations Department. Community Connections Representatives educate members about accessing community resources and assists with navigating resources available and provide assistance with addressing SDoH barriers and care gaps. This position educates and assists with the enrollment and recertification process for Marketplace Facilitated Enrollment (MFE): On and Off Marketplace health insurance products, including Child Health Plus (CHP), Medicaid Managed Care (MA/MMC), Essential Plan (EP) and the Individual Market - Qualified Health Plan (QHP). This position requires working occasional evenings and weekends for outreach and community events. Essential Accountabilities: Level I • Educates Medicaid, Medicare, and Commercial members on healthcare benefits, and community resources through home visits and outreach., • Educates and assists members with accessing care, Case Management program and benefits and government cell phone programs., • Coordinates, plans and attends community events, including school events, health fairs and various community initiatives. Proactively informs and increases awareness of heath care offerings, state regulations and the Excellus/Univera brand/products at said events and within assigned territories., • Completes scheduled and unscheduled home visits for noncompliance, gaps in care, community resource needs, and other high-risk issues., • Conducts targeted phone calls for compliance, HEDIS initiatives and health risk assessments., • Collaborate with Case Management on the status of high-risk member referrals., • Assists in finding and connecting members to community social services and agencies. Enroll or refer qualified members in a health home., • Communicates health insurance program options, fundamentals of all the health insurance products, benefits, and associated costs based on analysis of the applicant's situation in Marketplace., • Assists individuals and families with securing and providing required documentation to demonstrate age, residency, and income as is required by the Marketplace., • Interprets a variety of complex instructions from the MFE Training Manual to assist applicants. Provides critical assessment and analysis which effects insurance enrollment for families and children. Presents all aspects of eligibility, enrollment and available products to community audiences., • Meets with applicants in locations that have additional MFE resource backup., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Manage the incoming Community Connections Referrals., • Maintain the Community Resource Guide as needed., • Ensure educational materials and supplies are replenished and available for use., • Maintain the in-house Food Pantry ensuring all non-perishable items are within use by date., • Works with management to participate in training process for new hires and team refreshers. Supervise Intern and/or mentor new hires to team; providing first level problem resolution, share Lifetime way cultural expectations, ensure successful on-boarding and engagement in role., • Works with management on establishing influential relationships in the community within assigned territory., • Attends community IPA/Navigator Agency as instructed., • Represents the company in small/large community-based organization meetings as required/complement or collaboration with Community Engagement Program Manager., • Gain Subject Matter Expertise (SME) level in key focus area; develop training curriculum and facilitate workshop for team in conjunction with management team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High school diploma or GED required. Associate degree preferred., • Minimum of two years of social services, community outreach, or education experience required., • Marketplace Facilitated Enroller certification preferred., • Demonstrated problem solving, interpersonal and communication skills., • Prior experience and working knowledge in Microsoft Suite including Excel and Word. Level II (in addition to Level I Minimum Qualifications) • Minimum of two years' experience working in the Community Connections Representative role., • Marketplace Facilitated Enroller certification required. Maintenance of certification through continuing education/training essential., • Demonstrated attention to detail., • Demonstrated leadership skills., • Demonstrated knowledge and experience of health care industry and Health Plan business., • Demonstrated ability to organize and represent an organization at community events preferred., • Highly effective communicator. Physical Requirements: • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Ability to lift, carry, push, or pull 15 pounds or less., • Reaching, crouching, stooping, kneeling required., • Must have a valid Class D license and ability to operate a motor vehicle., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: N4: Minimum: $19.22 - Maximum: $30.76 Level II: N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Transition Coordinator will work in support of the Hospital to Home program by coordinating efforts of medical and behavioral health care managers to ensure that all members who are hospitalized leave with comprehensive discharge plans. The Care Coordinator may engage members and/or their loved one's face to face in one of our Hospital to Home facilities and may collaborate with hospital treatment teams and discharge planners. Engagement may also occur over the phone and through electronic channels such as email, Microsoft Teams and fax. Outreach may include but is not limited to: appointment setting, member communication about gaps in care and preventive health opportunities, member and provider education, communication campaigns, prior authorization process for step down treatments, home care, durable medical equipment and medications. The Care Coordinator will assist with mail processing, materials organization, technology/service requests and other administrative tasks as necessary. This position is based is one or more Hospital to Home facilities and therefore requires hospital clearance and compliance with any hospital standards (ie. physical exam, PPD, up to date with vaccinations). Essential Accountabilities: • Work collaboratively with other members of the CDPHP Care Management team, including Registered Nurses and Social Workers; as well as collaborators from other areas of Member Health, Member Services and State Programs., • Exhibit strong customer intimacy and ability to prioritize needs for complex hospital discharges, with support from clinical staff when needed;, • Engage effectively through written and verbal communication with both members and providers;, • Conduct targeted member and provider outreach via face to face engagement, phone calls and mail communication;, • Work collaboratively with members and families to build rapport and positively impact overall health status and compliance with health care service;, • Schedule member appointments and ensure timely sharing of hospital records with primary and specialty care providers, ensuring proper consents are in place;, • Schedule meetings and/or conferences by interacting with internal partners and/or external clients/partners to coordinate calendars, accommodations, meeting materials and supplies;, • Serves as a resource pertaining to the authorization process for member/provider inquiries (requires a familiarity with plan benefit design and CDPHP prior authorization process);, • Respond to ad-hoc requests (filing, copying, responding to problems with printers, etc.),, • Coordinate and monitor project status and/or manage small projects/programs, and/or participate in larger projects representing the team;, • Practice and adhere to departmental, organizational and state guidelines;, • Contribute to several projects simultaneously and effectively. Develop and implement new solutions that enhance the efficiencies within the department;, • Participate in data collection through accurate documentation and record keeping;, • Adapt to changing work priorities and a fast-paced environment while maintaining a professional attitude;, • Maintain comprehensive computerized records of all case management activities;, • Maintain effective, cooperative working relationships with people both internally and externally as it relates to the operations and business of CDPHP;, • Facilitates communication links among different disciplines involved in the member's treatment;, • Work independently and maintain confidentiality at all times;, • Work additional hours as needed;, • The employee agrees to comply with CDPHP's Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer;, • Performs other duties as assigned. Minimum Qualifications: • Associates degree or two (2) years of equivalent experience required., • Associates degree in human services or related field preferred., • Minimum one (1) years of experience working in customer service required., • Experience with Government or State Programs population preferred., • Experience with and knowledge of social determinants of health required., • Proficiency in Microsoft Outlook, Word, and Excel required. Knowledge or experience in PowerPoint, Access or other database software preferred., • Strong understanding of community characteristics and resources in the local community preferred., • Bilingual preferred., • Excellent verbal and written communication skills., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Ability to travel locally as needed. Access to reliable transportation and a valid driver's license is required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N4: Minimum: $19.22 - Maximum: $30.76 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Program Leadership Position Type Full-Time Work Arrangement Onsite ID 2026-6801 Helio Health's In Community program (formerly Circare) supports individuals and their families who encounter barriers to their health and wellness, both physical and behavioral, to develop the resources to live a satisfying and naturally interdependent life. Our core value of providing person and family centered services is embedded in all our programs and promotes personal choice, respect for diversity, individuality, and community inclusiveness. The Adult Health Home Team Leader will provide supervision and day to day operations of the adult health home program. The Team Leader will work on a Full-Time basis in the Syracuse area. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive of up to $1,500! Pay Rate: $62,350/annual Maintains and provides supervision of program staff. • Carry a small caseload., • Participates in Management and Administrative committees as assigned., • Assures program record documentation is in compliance with agency and regulatory standards., • Represents agency to the community., • Other duties as assigned by supervisor., • Minimum three years of health home experience in an appropriate program setting., • Minimum Bachelor's Degree, Master's Degree in a related human service field strongly preferred., • Previous supervisory experience preferred., • Must have a valid driver's license and own transportation:, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). IND123B Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Peer Specialists (CRPA/NYCPS) Position Type Full-Time Work Arrangement Onsite ID 2025-6308 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Peer Specialist / Certified Recovery Peer Advocate (CRPA) assists individuals in recovery with regaining independence in their communities and sustaining their own recovery and improving their overall health. The Peer Specialist will work on a Full-Time basis out of Helio Health's OASAS Residential Green Street location. The schedule will be: M-F, 8am-4:30pm. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On incentive up to $3,000 based on credentials. Pay rate: up to $17.44 per hour. A Peer Specialist may have the following responsibilities: • Collaborate with individuals to develop a person centered recovery plan., • Link patients to social and other support services in the community., • Teach individuals and family members coping skills., • Support the application process for benefits., • Provide non-clinical crisis support after periods of hospitalization or incarceration., • Accompany individuals to court appearances and medical appointments., • Engage individuals with formal recovery support services., • Educate individuals and family members on various modes of recovery., • A Certified Recovery Peer Advocate (CRPA) will also assist individuals in recovery by:, • Articulating personal goals for recovery using their recovery experience., • Assist individuals in recovery with creating Wellness Recovery Action Plans (WRAP) as needed, taking steps to achieve personal goals for recovery, finding self-help groups, establishing self-help groups, or finding other recovery-focused groups., • Use their recovery experience to refer individuals or their families to healthy leisure opportunities or community resources that may be helpful., • Use and teach problem solving techniques to individuals and groups; lead discussions on methods to overcome common problems in daily living., • Discuss methods on overcoming negative self-talk, identifying and overcoming fears, and identifying signs of a potential relapse., • Teach and role model the value of the individual recovery experience., • Teach and role model appropriate coping techniques., • Assist individuals in developing empowerment skills and combating stigma through self-advocacy., • Reporting and record keeping., • Consultation with other professionals., • Non-Clinical crisis response., • Recruiting or encouraging other Peer Specialists to pursue CRPA credential., • Participate in program administrative and clinical committees as assigned., • Represent agency to the community; promotes agency values within the community., • Performs quality assurance activities., • Other duties as assigned., • High School Graduate or Equivalency required, • Certified Recovery Peer Advocate (CRPA) Certification required., • One year of Health or Human Service experience preferred. An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness"). • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Healthcare Support Position Type Full-Time Work Arrangement Onsite ID 2026-6668 Helio Health, one of Central NY's premier behavioral healthcare providers, is seeking a dependable and detail-oriented Counselor Aide. The Counselor Aide is responsible to operate as a team member in providing services to residents with mental health issues and chemical addictions. This position is vital in supporting our patients' success in their treatment and allows for many long-term career opportunities! This particular opportunity will work on a Full-Time basis at our Syracuse Inpatient/Detox Program. Schedule: Wed - Sat overnights. Pay rate: $18.06 per hour In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500! Assists with the following counseling responsibilities: screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting and record keeping, and consultation with other professionals. • Participates in program administrative and clinical committees as assigned., • Represents the agency to the community., • Performs quality assurance activities., • Displays knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling., • High School Diploma/GED required., • Customer service and/or human services experience preferred., • Valid NYS Driver's License, based on service settings. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Nursing Position Type Full-Time Work Arrangement Onsite ID 2026-6757 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Licensed Practical Nurse (LPN)will work in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. The Licensed Practical Nurse (LPN)will work on a Full-time basis out of Helio Health's Inpatient Rehabilitation Program. We are seeking LPNs for the Evening Shift 4pm-12:30am with alternating weekends. For example: Week 1 is Non, Tues, Weds, Thurs, Sat. Week 2 is Sun, Tues, Weds, Thurs, Fri. In addition to Helio Health's comprehensive benefits package, all Full-Time LPNs are eligible for a Sign-On incentive up to $4,000! Pay Rate: $24.03 - $27.50 per hour. Works in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. • Provide client services for medical issues., • Monitors and documents clients' medical status, signs and symptoms of withdrawal and reports to supervisor or medical director., • Works with other medical staff for continuity of clients' medical care., • Communicates with clinical staff regarding clients' medical concerns., • Works directly with clients in providing medical services and interpreting medical information., • Provides direct client care of medical assessment, implementation of medical orders, communicable and infectious disease reporting in accordance with the law., • Provides public health and screening protocols., • Provides and documents medical consultation, assessment, examination, and treatment planning and review consistency with agency policy and requirements, • Must be a licensed practical nurse currently registered by the New York State Education Department., • Experience and/or training in the treatment of substance abuse and/or substance dependency preferred., • Basic computer skills required. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid Holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company-paid short-term disability insurance., • Company-sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6789 The Contracts Director plays a pivotal role in Helio Health's continued expansion throughout Upstate NY. Qualified candidates will have experience with all aspects of behavioral health contracting with NY State Medicaid, Medicare, Managed Care and Commercial lines of business. Knowledge and experience with payor contracts relevant to multiple health program service types, contract reimbursement strategy, and communication with provider representative and NY State agencies is strongly preferred. If you are a skilled negotiator with a passion for driving results for our program participants, we would love to review your qualifications! Mission Impact The mission of Helio Health, Inc. is: To promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc., the Contracts Director will be responsible for communication, negotiation, management and implementation of all Health Insurance Contracts (including Medicaid, Medicare, Managed Care, Commercial and other guarantor plans). This position will work Full-Time out of our Revenue Cycle Management department. Working Relationships Act as an essential member of the Revenue Cycle Management Department Leadership team, coordinating all aspects of insurance contracting and supporting the billable revenue cycle process for the agency. • Reports to and makes recommendations to the Chief Revenue Officer. In addition to our comprehensive benefits package, Full-Time colleagues, this position is eligible for a Sign-On Incentive up to $1,500! Pay: $85,000 - $95,000 per year • Manage, communicate, and monitor contract terms., • Review and pursue contracting opportunities for additional patient coverage of services, including single case agreements as needed., • Develop resource and reference material to be shared internally and externally as it applies to contract reimbursement., • Work with Director of Revenue Cycle Management as a liaison between the managed care plans and agency., • Work with the Chief Revenue Officer and RCM Leadership Team to analyze payment trends and develop contracting strategies., • Work with the RCM Managers of Billing, UCM and PAS follow up on issues and corrections on Explanation of Benefits, • Provide support to other departments as directed by Supervisor., • Negotiate Insurance Contracts., • Initiate and update, and credentialing, re-credentialing/revalidation for all plans, including communication and documentation for new programs., • Maintain ETINS, MMIS and other critical documentation and applications as required by eMedNY and NYS Department of Health., • Maintain and update agency data base of fee schedules by payor., • Bachelor's Degree in Healthcare, Business Administration or related field is required., • Three years experience in healthcare, managed care and healthcare contract negotiations preferred., • Prior experience working with all levels of organization, including senior management and physicians. Skills & Knowledge: • Strong project management, leadership, quantitative and analytical skills., • Must have excellent written and oral communication skills., • Capable of working toward specific strategic objectives and managing deadlines., • Exceptional IT skills with knowledge of Excel and other Microsoft Office products., • Must possess negotiation skills., • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Counselors / Therapists Position Type Per-Diem Work Arrangement Onsite ID 2026-6788 Helio Health is seeking experienced Licensed Mental Health / SUD Counselors to work Per Diem for our Intensive Crisis Stabilization Center (ICSC) in Syracuse, NY. The Licensed Counselor/Therapist will provide urgent response and/or treatment services to patients experiencing an acute mental health and/or substance use crisis. The ICSC operates on a 24/7 basis, so we are looking for Per-Diem clinicians with flexible availability to cover a variety of shifts as needed. Pay Rate: $28.00/hr. to $34.00/hr. Maintain a case load of individuals seeking treatment with a variety of behavioral healthcare needs. • Perform essential counseling/therapist responsibilities including screening, intake and assessment, evaluation and intervention, treatment planning, discharge planning, referrals, crisis intervention, and psychoeducation., • Exhibit exemplary knowledge of the biopsychosocial process of substance use, addiction, behavioral health, self-help group processes, and principles of counseling., • Provide evidenced-based counseling., • Be a change agent for the community by providing person-centered, strengths-based, harm reduction services., • Maintain case records in accordance with state and federal regulations., • Assist with the training of staff and student interns as assigned., • Relate effectively with individuals served, Helio staff and the community while upholding appropriate standards of confidentiality., • Qualified Health Professional (CASAC, LMSW, LCSW, LMHC, LMFT, LCAT or equivalent licensure or permit eligible), • One year experience working as a licensed mental health and/or substance use counselor., • Two years' experience in the Human Services field working with individuals with mental health, substance use or co-occurring disorders preferred., • Master's degree preferred, Bachelor's degree required., • Valid New York State Driver License, access to reliable transportation, • Proficiency with basic computer applications. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local Law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Counselors / Therapists Position Type Full-Time Work Arrangement Onsite ID 2026-6714 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health we are seeking a dedicated and passionate Mental Health Clinician, Full-Time who can treat substance use and co-occurring mental health disorders at our CCBHC at West Onondaga Street Program. In addition to Helio Health's comprehensive benefits package, Full-Time Licensed Counselors/Therapists are eligible for a Sign-On Incentive of $3,000 to $8,000 depending on licensure/certification. Pay Rate: $30.00- $35.00 per hour. Maintain a case load. • Perform essential counseling/therapist responsibilities including screening, intake and orientation, evaluation and intervention, treatment planning, referrals, crisis intervention, counseling, patient education, case management, reporting and record keeping., • Assist with the training of staff, volunteers and student interns as assigned., • Exhibit exemplary knowledge of the biopsychosocial process of substance use disorders/recovery, behavioral health, self-help group processes, and principles of counseling., • Relate effectively with staff, patients, and professional community while upholding appropriate standards of confidentiality., • Minimum of a NYS Licensure (LMSW, LMHC, LMFT, LCAT, LCSW) is required., • Master's Degree required., • Two years employment experience in the Human Services field., • An equivalent combination of training and experience may be substituted for the educational requirements. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Nursing Position Type Per-Diem Work Arrangement Onsite ID 2026-6758 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. In order to support our mission, Helio Health is seeking a Registered Nurse (RN) to work on a Per-Diem basis for our Outpatient Program. The available schedule for this role will be Monday - Friday's, 8:00am - 8:00pm. The RN can choose their days and hours with preference for those available to work 4:00pm - 7:30pm. The Registered Nurse (RN) will provide comprehensive treatment to those affected by substance use, mental health, and other behavioral health disorders. Registered Nurses at Helio Health have a unique opportunity to use their training to provide a comprehensive approach focusing on patients' mental health and wellbeing. RN's in the behavioral healthcare field may enjoy the following benefits not traditionally found in common healthcare settings: Less physically demanding and strenuous on your body from not needing to stand for your entire shift. • Less laborious work with patients with less tasks related to ADL's., • Primarily taking vitals, passings medications, and identifying and acute needs of mental health and SUD related issues., • Build strong relationships with patients and see positive, real-time results. Pay: $38.00 - $45.00 per hour. • Work under the supervision of the Nurse Manager, Service Director and/or Program Director and follows medical orders for patient care., • Communicate with supervisor, medical provider and/or Medical Director regarding patients' medical concerns., • Monitor patients' medical status, signs and symptoms of withdrawal and reports to supervisor and/or medical director., • Work with other medical staff across the agency and in the community for continuity of patient medical care., • Communicate with clinical staff regarding patients' medical concerns., • Work directly with patients' in providing medical services, interpreting medical information and provide recommendations or make referrals for medical services., • Develop, recommend, and review medical policies and procedures for all programs within Syracuse Behavioral Healthcare., • Advise the agency and ensure the provision of services for medical and health related issues., • Provide direct patient care of medical examination, implementation of medical orders, treatment of medical conditions and communicable and infectious disease reporting in accordance with the law., • Execute and review public health education and screening protocols with regards to tuberculosis, sexually transmitted diseases, hepatitis, and HIV prevention and harm reduction in accordance with Article 27-F of the Public Health law and under the Mental Hygiene law in coordination with the Medical Director/Nurse Manager., • Implement and carry out a medically based group for patients on the above topics., • Serves on special review and quality assurance committees as assigned., • Provide and document medical consultation, assessment, examination, and treatment planning and review consistent with agency policy and requirements., • Other related assignments and duties consistent with training and experience., • Must be a licensed Registered Nurse currently registered by the New York State Department., • At least one year of experience, or comparable training in the treatment of substance abuse and/or substance dependency., • Basic computer skills required. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Nursing Position Type Per-Diem Work Arrangement Onsite ID 2026-6747 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Licensed Practical Nurse (LPN)will work in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. The Licensed Practical Nurse (LPN)will work on a Per Diem basis out of Helio Health's Inpatient, Outpatient, or Residential programs. Pay: $22.20 - $28.88 per hour. Works in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. • Provide client services for medical issues., • Monitors and documents clients' medical status, signs and symptoms of withdrawal and reports to supervisor or medical director., • Works with other medical staff for continuity of clients' medical care., • Communicates with clinical staff regarding clients' medical concerns., • Works directly with clients in providing medical services and interpreting medical information., • Provides direct client care of medical assessment, implementation of medical orders, communicable and infectious disease reporting in accordance with the law., • Provides public health and screening protocols., • Provides and documents medical consultation, assessment, examination, and treatment planning and review consistency with agency policy and requirements, • Must be a licensed practical nurse currently registered by the New York State Education Department., • Experience and/or training in the treatment of substance abuse and/or substance dependency preferred., • Basic computer skills required. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: The Service Control/Operations Methodology at Excellus generally consists of the following disciplines: * • Asset and Configuration Management, • Incident/Problem/Change Management, • Service Desk The Asset-Configuration Management Analyst is specific to the Asset and Configuration Management Function at the Excellus Health Plan. This position oversees the daily and long-term strategic management of software and technology-related hardware within the organization. This position is responsible for the development, implementation, monitoring, administration and compliance of all IT Asset Management tools and services such as but not limited to tracking PC and Server lifecycles, software license compliancy and unauthorized software or hardware installations and usage. The incumbent will develop and implement procedures for tracking company assets to oversee quality control throughout. Essential Primary Responsibilities/Accountabilities: All Levels: Level I: • Works closely with Purchasing, Finance, Contracts, vendors and all areas within EIT to ensure that IT technology-related hardware and software assets are documented, accounted, and tracked throughout their entire lifecycle., • Plans, monitors, and records software and/or hardware licenses to ensure compliance with vendor contracts., • Utilizes ITAM tools, programs, and processes to manage IT inventory, complying with approved policy and guidelines., • Develops, creates and maintains associated custom connectors and scripts within the tool sets., • Compares licenses, warranties, maintenance agreements, and vendor contracts against audits to ensure compliance with internal and regulatory policies., • Performs inventory and usage monitoring of IT hardware and software and records for quality control and comparison against standard corporate practices., • Ensures all software running on company owned equipment has been approved for use within our environment by tracking and reporting on unauthorized installs; develops and executes associated remediation plan., • Performs reconciliations and remediations on all software., • Responsible for maintaining all discovery schedules and accuracy of all discovery models., • Develops metrics and runs reports to understand compliance position and risk., • Identifies cost-saving opportunities including standards definition and application rationalization efforts., • Explores opportunities to leverage unused IT assets to achieve full efficiency and ROI from company resources., • Performs software requisitioning for all business areas., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Collaborates with peers in supporting, upgrading and/or replacing asset management tools as well as on the development of support documentation and reporting templates., • Responsible for implementing, configuring, and maintaining all ServiceNow CMDB (Configuration Management Database) processes, work instructions, and activities., • Performs, at minimum, quarterly process reviews and recommend CSI initiatives/opportunities for consideration and approval., • Performs auditing reports that highlight missing asset and configuration item's information, investigating reasons and recommending actions to prevent their recurrence., • Assists in the definition and registration of configuration items (Cis), driving toward the appropriate level of attributes and relationships required to support IT Service Management (ITSM) processes., • Maintains precise documentation and accurate usage of the CMDB., • Ensures all patterning for discovery and service mapping is accurately maintained., • Performs reconciliations between the CMDB and monitoring tools., • Understands and maintains all CMDB and Asset Management dashboards. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology or relevant field (or four additional years related work experience in lieu of bachelors)., • Three years of experience in related field., • Experience in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Working knowledge of asset management design and implementation along with project management and process improvement preferred., • Solid understanding of end user licensing agreements and licensing types., • Experience with tools and processes of software distribution., • Strong written and verbal communication skills both technical and non-technical., • Proven analytical, planning and organizational skills., • Five years related work experience., • Certification in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Experience with configuration management tools as an administrator, preferably ServiceNow Discovery., • Experience maintaining baseline and CMDB using platforms such as ServiceNow., • Experience with SQL, JAVA, Visual Basic and Crystal Reports., • Working knowledge of software change control best practices and methodologies., • Working knowledge of asset management and configuration management design and implementation along with project management and process improvement preferred., • Advanced understanding of end user licensing agreements and licensing types., • Advanced experience with tools and processes of software distribution. Physical Requirements: • Ability to travel across regions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E4 - Min 65,346 Mid 91,484 Max 117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: This position is primarily responsible for the overall management of strategic and national accounts. This includes but is not limited to acting as a strategic advisor to support clients in the decision making process relative to benefit design, financial impacts, member experience, and industry trends. This role will focus on account retention activities and could expand to include prospecting of new business opportunities. Essential Accountabilities: Level I • Responsible for sales activities, including retention, prospecting, and cross-selling., • Establishes, develops, and maintains positive business relationships with clients, brokers, and internal department contacts., • Develops a thorough understanding of clients strategic goals, financial position and opportunities to offer solutions that meet their needs and ensure overall satisfaction., • Provides oversight for all activities that surround client solutions, operational efficiencies and member impacts. Works with relevant internal and external sources to ensure expediated and effective resolution to maximize satisfaction., • Partner with Account Service Consultant(s) to deliver high-quality client satisfaction., • Establishes and maintains relationships with internal executive sponsors and maintains client detail and history., • Develops key account summary identifying client needs, opportunities, risks, and competitive insight., • Attends meetings, sales events, and trainings to keep abreast of the latest corporate, national, and legislative developments impacting the delivery of health care benefits. Keeps abreast of market dynamics, industry trends and competitor landscape., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Engages and actively participates in workgroups to represent Sales on cross divisional initiatives and educates the team on progress/results., • Acts as a mentor to account managers/account service representatives interested in growth and development., • Represents management at meetings as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Valid NYS Accident and Health License within six months of employment required. Employees without a license are not eligible for sales incentive awards or contests. Any sales made while not licensed are not eligible for incentive compensation., • Highly motivated and goal oriented with five (5) or more years of experience in sales. Health insurance sales and/or industry experience beneficial., • Working knowledge of all financial arrangements inclusive of fully insured and self-funded., • Proven ability to build productive professional relationships., • Ability to create and deliver presentations tailored to the audience needs., • Exceptional listening and negotiation skills. Strong verbal and written communication skills and ability to influence key stakeholders at all levels of an organization. Level II (in addition to Level I Qualifications) • A proven track record of seven (7) or more years in sales. Health insurance sales and/or industry experience desired., • Exceptional analytical/problem-solving skills., • Demonstrated mentoring/coaching skills. Physical Requirements: • Ability to travel to client sites for presentations, meetings, and/or trainings as needed., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • May be required to transport sales collateral/materials to and from meetings/events. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Minimum: $62,400 - Maximum: $106,929 Level II: Minimum: $71,880 - Maximum: $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Facilities / Maintenance / Drivers Position Type Full-Time Work Arrangement Onsite ID 2026-6854 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Driver/Facilities Aide will provide our clients and patients with safe transportation to and from scheduled appointments and will also perform general facilities upkeep duties. The Driver/Facilities Aide will work on a Full-Time basis for our Inpatient Rehabilitation program. Hours: M-F days In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On incentive up to $1,500.00! Pay: $17.92 per hour. The driver's primary responsibility is the safe transport of patients to and from scheduled appointments. • In addition, this position includes the provision of support to the activities conducted to maintain the physical plants of the inpatient service as needed., • Transport patients to and from scheduled appointments. Maintain the transport log to accommodate daily transport needs., • Enforce safety and emergency procedures associated with the position., • Ensure that the transport vehicle is in compliance with New York State Motor Vehicle laws by monitoring for: a) vehicle inspection; b) vehicle registration; & c) insurance cards. Maintain vehicle trip log on a daily basis., • Maintain the transport vehicle: Fill with gas, windshield fluid, etc. as needed, monitor safety needs, such as tire pressure, keep the vehicle clean and operating properly, and report any safety or maintenance concerns to supervisor or other administrative staff in a timely manner., • Provide support to the on-going operations of the program as needed. Attend staff meetings as scheduled., • Valid New York State Driver's License., • High School Diploma/equivalency required., • Ability to relate effectively with staff and patients., • Sound judgement and cultural competency., • Good oral and written communication skills., • Proficiency with basic computer applications. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Peer Specialists (CRPA/NYCPS) Position Type Full-Time Work Arrangement Onsite ID 2026-6692 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Peer Specialist - Syracuse Crisis Intervention and Prevention Program assists individuals in recovery with regaining independence in their communities and sustaining their own recovery and improving their overall health. The Peer Specialist will work on a Full-Time basis out of Helio Health's Syracuse Crisis Intervention Prevention Program. "The SCIPP Program works closely with members of the law enforcement community and responds to individuals experiencing acute behavioral health crises. This includes participating in clinician/peer ride-alongs with specially trained officers, responding to 911 Diversion calls, and answering direct crisis calls from individuals within the City of Syracuse. SCIPP peers also play a vital role in overdose prevention efforts, including outreach to individuals who have recently experienced an overdose to offer support and facilitate connection to treatment. This is a fast-paced, crisis-centered position well-suited for individuals who thrive in dynamic, high-intensity environments." The hours will be three 12-hour shifts per week, including two Saturdays per month). In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position is eligible for a Sign-On incentive up to $1,500! Pay rate: $21.00 per hour to $23.00 per hour A Peer Specialist may have the following responsibilities: • Collaborate with individuals to develop a person centered recovery plan., • Link patients to social and other support services in the community., • Teach individuals and family members coping skills., • Support the application process for benefits., • Provide non-clinical crisis support after periods of hospitalization or incarceration., • Accompany individuals to court appearances and medical appointments., • Engage individuals with formal recovery support services., • Educate individuals and family members on various modes of recovery., • A Certified Recovery Peer Advocate (CRPA) will also assist individuals in recovery by:, • Articulating personal goals for recovery using their recovery experience., • Assist individuals in recovery with creating Wellness Recovery Action Plans (WRAP) as needed, taking steps to achieve personal goals for recovery, finding self-help groups, establishing self-help groups, or finding other recovery-focused groups., • Use their recovery experience to refer individuals or their families to healthy leisure opportunities or community resources that may be helpful., • Use and teach problem solving techniques to individuals and groups; lead discussions on methods to overcome common problems in daily living., • Discuss methods on overcoming negative self-talk, identifying and overcoming fears, and identifying signs of a potential relapse., • Teach and role model the value of the individual recovery experience., • Teach and role model appropriate coping techniques., • Assist individuals in developing empowerment skills and combating stigma through self-advocacy., • Reporting and record keeping., • Consultation with other professionals., • Non-Clinical crisis response., • Recruiting or encouraging other Peer Specialists to pursue CRPA credential., • Participate in program administrative and clinical committees as assigned., • Represent agency to the community; promotes agency values within the community., • Performs quality assurance activities., • Other duties as assigned., • High School Graduate or Equivalency required, • Certified Recovery Peer Advocate (CRPA) Certification required within six (6) months of hire and maintain CRPA certification throughout employment., • One year of Health or Human Service experience preferred. An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness"). • Must have a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6457 Be a part of a ground-breaking new program! Join Helio Health's Youth Assertive Community Treatment (ACT) Team (Formerly Circare), serving families and youth in Onondaga County. This multi-disciplinary team will work with children ages 10 to 21 and their families to provide intensive intervention to support complex needs, as well as keeping children at risk of hospitalization or residential care in their homes. Helio Health is seeking a credentialed Family Peer Specialist for the Youth ACT team, who will provide formal and informal support, based on lived experience, to families who are raising a child experiencing social and emotional challenges. This FPA position is full-time, during regular business hours, M-F. We are looking for a candidate interested in community-based work and who is committed to supporting children with complex mental health needs and their families. Pay Range: $18.27 per hour - $21.63 per hour This position is eligible for a sign-on incentive of $1,500! Educate recipients about self-help techniques and self-help group processes • Teach recipients effective coping strategies and symptom management skills based on personal lived experience, • Assist in clarifying rehabilitation for recipients, • Provide family to family support, • Assist in navigation of systems and connections to external services, • Actively participate in daily team meetings for status review, service plan updates and staff assignments, • Complete all required documentation, • Must be at least 18 and have a High School diploma or a GED., • Possess a credential as a Family Peer Advocate (FPA), recognized by the NYS Office of Mental Health., • Lived experience raising a child with serious emotional disturbance and familiarity with associated challenges., • Must deliver client services in the community., • Must have a valid driver's license and own transportation:, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page., • Strong organizational skills., • Good data management and utilization skills., • Good communication skills., • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123B

Job Locations US-NY-Syracuse Category Nursing Position Type Full-Time Work Arrangement Onsite ID 2026-6752 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Licensed Practical Nurse (LPN)will work in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. The Licensed Practical Nurse (LPN)will work on a Full-time basis out of Helio Health's Syracuse Opioid Treatment Program. Schedule: Tuesday - Saturday In addition to Helio Health's comprehensive benefits package, all Full-Time LPNs are eligible for a Sign-On incentive up to $4,000! Pay: $24.00 - $27.00 per hour. Works in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. • Provide client services for medical issues., • Monitors and documents clients' medical status, signs and symptoms of withdrawal and reports to supervisor or medical director., • Works with other medical staff for continuity of clients' medical care., • Communicates with clinical staff regarding clients' medical concerns., • Works directly with clients in providing medical services and interpreting medical information., • Provides direct client care of medical assessment, implementation of medical orders, communicable and infectious disease reporting in accordance with the law., • Provides public health and screening protocols., • Provides and documents medical consultation, assessment, examination, and treatment planning and review consistency with agency policy and requirements, • Must be a licensed practical nurse currently registered by the New York State Education Department., • Experience and/or training in the treatment of substance abuse and/or substance dependency preferred., • Basic computer skills required. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid Holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company-paid short-term disability insurance., • Company-sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Administrative/Clerical Position Type Full-Time Work Arrangement Onsite ID 2026-6871 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Receptionist will provide professional customer service and assistance to our clients and staff. The Receptionist will work on a Full-Time basis at our Meadows Outpatient Program. Schedule: Monday - Thursday, 8:30am - 5:00pm, Friday 8:00am - 4:30pm. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500! Pay: $17.00 - $19.00 per hour. The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, and requisition of supplies as well as additional clerical duties. • Answers telephones and directs the caller to the appropriate staff member., • Complete helplines as available and necessary., • Greets and directs visitors to the program., • Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information. Receives, sorts and forwards incoming mail., • Maintains and routes publications., • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)., • Assists in the ordering, receiving, stocking and distribution of office supplies., • Assists with other related clerical duties such as photocopying, faxing, filing and collating., • Other duties as assigned by supervisor., • High School Graduate/Equivalency, • One year of administrative/clerical experience., • Knowledge of office procedure and clerical skills., • Ability to perform duties independently., • Must demonstrate the ability to work effectively with staff, clients and the professional community., • Must have strong computer skills including proficiency with Microsoft Office Applications., • Must demonstrate excellent customer service skills., • Must be able to work in a dynamic, fast paced work environment., • Must have excellent verbal and written communication skills., • Ability to ask for advice and assistance when needed. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Counselors / Therapists Position Type Full-Time Work Arrangement Onsite ID 2026-6694 Helio Health's Child & Adolescent Clinic is looking to hire school-based therapist for the following school district: Jamesville-Dewitt The School Based Mental Health Therapist (Licensed Counselor) will provide a variety of mental health services to students including anxiety, depression, attention issues, problematic behaviors, trauma, substance use issues, issues with family and interpersonal functioning, and more. These positions are Full-Time position with Helio Health. When school is not in session, counselors will be providing services at our Child & Adolescent Clinic as part of our Outpatient program. In addition to Helio Health's comprehensive benefits package, Full-Time Licensed Counselors are eligible for a Sign-On Incentive between $4,000-$8,000 depending upon licensure! Pay Range: $30.00 - $35.00/per hour based on permit/licensure Maintain a case load of patients with grades ranging from elementary through high school. • Perform essential counseling responsibilities including screening, intake and orientation, evaluation and intervention, treatment planning, referrals, crisis intervention, counseling, patient education, case management, reporting and record keeping., • Relate effectively with staff, patients, and professional community while upholding appropriate standards of confidentiality., • Must hold a valid professional License (including but not limited to LMSW, LCSW, LMHC, LMFT, LCAT, etc.), • Limited Permit (LP) Licenses are acceptable., • Master's Degree required., • Two years employment experience in the Human Services field preferred. Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Nursing Position Type Full-Time Work Arrangement Onsite ID 2026-6720 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Nursing Team Leader - Opioid Team Leader (OTP) will promote patients' health by developing day-to-day management through the direction and development of staff, as well as collaborating with physicians and multidisciplinary professional teammates to provide support for patients and their families. This position will work Monday through Friday, 5:00am - 1:30pm. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $8,000! Pay Range: $83,200.00 - $89,000.00 Provides services to meet the different needs of clients through coordination with the medical team. • Supervises medical and day to day operations of substance use disorders/mental health services., • Enforces adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations., • Maintains nursing staff by interviewing, training, supervising, orienting, and training nurses., • Promotes patients' independence by establishing patient care goals, teaching and counseling patients and their families individually and/or in groups and reinforcing their understanding of disease, medications, and self-care skills., • Protects patients and employees by developing and interpreting infection-control policies and protocols, enforcing medication administration, storage procedures, and controlled substance regulations., • Performs Quality Assurance activities., • Provides services according to agency policies, procedures, program guidelines, and governmental regulations., • Monitors provision of services when assigned., • Assures program record documentation compliance with agency and regulatory standards., • Must be a valid and active Registered Nurse (BSN), licensed with NYS., • 3 - 5 years of nursing experience preferred., • 1 - 2 years supervisory experience preferred., • Must possess a valid NYS Driver's License. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Revenue Cycle Management Position Type Full-Time Work Arrangement Onsite ID 2026-6568 The mission of Helio Health, Inc. is to promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc. the Benefits Manager will provide support to participants to apply for or retain insurance and benefits they are eligible for as well as compliance with any requirements or documentation to maintain coverage. In addition to a comprehensive benefits package, this position is eligible for a Sign-on incentive of up to $1,500 to $8,000 depending upon credentials! Pay Rate: $62,400.00 per year Working Relationships: Receives supervision from the Team Leader and/or Patient Access Specialist Manager and maintains consistent communication with supervisor regarding content of workload • Responds to request for support for participants in Residential, Inpatient and Outpatient Programs in the regional assignment area., • Works with participants, third party payers, Medicaid, County DSS Representatives, State and Federal agencies to support participant enrollment in applicable benefits and plans., • Builds relationships with organizations to improve access to insurance and benefits for patients., • Works collaboratively with the Revenue Cycle Management colleagues and Leadership to address changes in benefit requirements and state regulations., • Review insurance enrollment, certification and other local, state and federal requirements with participants., • Support participants through tracking and support of documentation needs, confirmation elioibilitv, level of benefits, authorization reauirements, re-enrollment and coordination of benefits., • Review participant obligations of patient financial responsibility, discount fee options and payment planning., • Assist in developing and administering procedures for participant benefit management., • Negotiate access to care for individuals seeking services at Hello Health, Inc.., • Educate program staff on evolving benefit changes and requirements., • Use effective relationship management, coordination of services, resource management, education and patient advocacy to promote improved quality of care and/or life., • Attend training on benefits plan changes and requirements to stay abreast of all current information., • Participate in program, administrative and clinical committees as assigned 10)Represent the agency to the community., • Other duties as assigned., • Associate degree required Bachelor's degree preferred., • Qualified health Professional (QHP) preferred., • Two years of experience in billing or benefits enrollment rn health care, social services or managed care setting., • Equivalent combination of training, education, and experience that would provide the required knowledge and abilities about benefit management., • Excellent ability to work effectively with patients, the professional community and co-workers., • Must have excellent internal and external customer service skills., • Excellent attention to detail., • Must demonstrate excellent verbal and written communication skills., • Must have excellent computer skills with a basic knowledge of electronic Health record systems, health care billing systems and insurance portals., • Strong computer skills including Microsoft Word, Outlook and Excel. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6751 To support the Mission of Helio Health, Inc., the Adult Health Home Care Coordinator will provide comprehensive care management and coordination of services to Health Home enrollees and eligible Medicaid/Medicaid Managed Care community members. The Health Home Care Manager will work in a Full-Time basis as part of Helio Health's In-Community program. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500 or $3,500 depending upon licensure! Pay: $21.00 - $23.00 per hour. Conduct outreach, and assessment for Health Home services for individuals who are Medicaid Eligible and/or have active Medicaid. • Conduct eligibility screenings and Health Home enrollment., • Collaboratively work with enrollee to create a comprehensive person-centered plan of care to meet their medical, behavioral health and social service needs., • Responsible for health promotion, education, and overall coordination of all aspects of an individual's care., • Offer family support, and referral/linkages to community, social, and other support services as needed., • Assist individual in keeping appointments and monitor service delivery., • Provide Care Management services at various locations including in community locations and enrollees' homes., • Associate's degree will be considered, and bachelor's degree is preferred, in Human Service, Forensic, Psychology, Public Health, or related concentration., • Two years' experience working with individuals with mental health, substance use or co-occurring disorders. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6743 Helio Health is looking for a Case Manager to support its mission of promoting recovery from the effects of substance use and mental health disorders and other health issues. This role is vital to the management and coordination of services to patients/residents participating in, or who have completed our treatment programs. This is a Full-Time position, and located at our Syracuse Supported Housing program. Pay Rate: $20.00-$24.00 per hour. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500! Maintains a case load and performs primary case work responsibilities including: • Screening, intake, orientation, • Assessment, evaluation, and intervention (Only performed by Case Managers with QHP), • Treatment planning (Only performed by Case Managers with QHP), • Referrals, • Counseling, • Crisis intervention, • Patient/resident education, • Case management, • Reporting and record keeping, • Consultation with other professionals, • Coordination of care with other community providers, • Discharge planning, • Trains of staff, volunteers, and students/interns, • Performs Quality Assurance activities, • Provides services according to agency policies, procedures, program guidelines, and governmental regulations., • Monitors provision of services when assigned., • Evaluates programs and identifies strengths/weaknesses., • Assists in problem resolution and implementation of supervisor approved program modifications., • Participates in program administrative and clinical committees as assigned., • Represents agency to the community., • Other duties as assigned by supervisor., • Associate's degree in a related human services field required, Bachelor's preferred., • Two years of experience working with behavioral health and/ or substance abuse issues., • Valid NYS Driver's License preferred. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Nursing Position Type Full-Time Work Arrangement Onsite ID 2026-6755 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Licensed Practical Nurse (LPN)will work in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. The Licensed Practical Nurse (LPN)will work on a Full-time basis out of Helio Health's West Onondaga Program. In addition to Helio Health's comprehensive benefits package, all Full-Time LPNs are eligible for a Sign-On incentive up to $4,000! Schedule: Monday - Friday, 8:00am - 4:30pm. Pay: $29.00 - $31.00 pe hour. Works in a variety of clinical settings providing medical and counseling services as a member of the multi-disciplinary treatment team. • Provide client services for medical issues., • Monitors and documents clients' medical status, signs and symptoms of withdrawal and reports to supervisor or medical director., • Works with other medical staff for continuity of clients' medical care., • Communicates with clinical staff regarding clients' medical concerns., • Works directly with clients in providing medical services and interpreting medical information., • Provides direct client care of medical assessment, implementation of medical orders, communicable and infectious disease reporting in accordance with the law., • Provides public health and screening protocols., • Provides and documents medical consultation, assessment, examination, and treatment planning and review consistency with agency policy and requirements, • Must be a licensed practical nurse currently registered by the New York State Education Department., • Experience and/or training in the treatment of substance abuse and/or substance dependency preferred., • Basic computer skills required. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid Holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company-paid short-term disability insurance., • Company-sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6865 To support the Mission of Helio Health, Inc., the CTI Case Manager will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a "critical time" transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care. CTI Case Manager: Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Critical Time Intervention Case Manager is a care manager, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual's ability to meet recovery goals. The case manager will work on a Full-Time basis providing all services in the community and using a hybrid work model when not in the community. The schedule is Monday-Friday, 8:00am-4:30pm, with one late shift per week (12pm-8:30pm), and some evening on call responsibilities. Pay Rate: $23.00-$24.52 per hour. In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500! Carry a primary caseload providing CTI services. • All client visits are expected to be completed in the community, meeting people where they are at. Develop person-centered care plan. * Share knowledge of and provide linkage to resources. * Engage individuals in skill building. * Offer crisis management. * Collaborate with other community providers. * Assist individuals in navigating complex systems. * Work with service recipients' informal supports. * Other duties as assigned by supervisor. • Bachelor's degree preferred, Associates required., • One year employment experience in the Human Services field., • An equivalent combination of training and experience may be substituted for the educational and employment requirements., • Experience and/or training in the care coordination for those with severe mental illness and substance use disorders preferred., • Basic computer skills required., • Must have a valid NYS driver's license. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program. IND123B

Job Description: Job Description Summary: This position plays a critical role in advancing the sales pharmacy strategy across Excellus Health Plan. The incumbent is responsible for driving pharmacy growth, client retention, and margin optimization through strategic partnerships, broker and consultant engagement, industry-facing leadership, and scalable pharmacy education. Serving as a trusted advisor internally and externally, this position bridges sales strategy, broker advocacy, and market intelligence to support the organization's pharmacy value proposition. The manager leads initiatives that support new business acquisition, client renewals, account growth, and long-term retention aligning solutions within the evolving dynamics. This is a highly visible role that trains and enables Sales teams, clients, brokers, and consultants on pharmacy. The incumbent serves the organization as a pharmacy thought leader and collaborates closely with the Pharmacy clinical team, Sales, Finance, Pharmacy analytics and strategy teams, and executive leadership to deliver sustainable growth. Essential Accountabilities: * Leads pharmacy growth and retention initiatives designed to expand market presence, increase margin, and support long-term client partnerships. Leads, supports, and facilitates strategic projects as applicable. * Develops tools, messaging, and insights that enhance sales effectiveness and elevates pharmacy credibility in the market. * Provides consultation regarding pharmacy strategies around trend management, provides innovative solutions, and researches market dynamics as requested. * Coordinates with Sales teams, Clinical Account Pharmacists, and Pharmacy Business Strategy teams as appropriate. * Serves as a senior pharmacy resource to key brokers, consultants, strategic partners, clients, and sales teams. * Facilitates employer and broker input into Pharmacy issues and strategies, keeps Pharmacy, Sales management, and partnering organizations abreast of relevant feedback and insights from the broker, sales, and employer community. * Partners with sales leadership and teams with complex sales scenarios to position pharmacy sales strategy effectively. * Acts as a subject Matter Expert and supports the Project Manager and Sales teams. * Assists in design and delivery of pharmacy education, training, and communications to Commercial Account Management team. * Attends annual utilization reviews at employer groups while providing Rx Consultation and recommendations if Clinical Account Pharmacist is not available. Attends broker meetings to provide Rx Landscape updates and showcasing our value story. * Creates and continuously evolves a targeted prospect list that can drive large-scale margin growth. * Team leadership responsibilities including coordination of specific activities and initiatives, serving as the key liaison to internal work groups, and providing support to other team members on matters related to Pharmacy. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements. * Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Minimum Qualifications: * Five or more years of pharmacy and/or sales experience or Bachelor's degree in Business Administration, Health Administration, or related field with five or more years of relevant experience. * Prior experience supervising or managing people and/or projects or indirectly leading teams. * Fundamental knowledge of pharmacy trends and issues, legal and regulatory issues pertaining to pharmaceutical benefits management. * Proficient at data analysis and interpretation. * Strong presentation skills with the ability to effectively present to all levels of management. * Superior project management skills with the ability to successfully drive a project from initiation to completion. * Ability to serve as a professional, articulate, and knowledgeable liaison regarding pharmacy both externally and internally. * Excellent written and oral communication skills. * Current on Pharmacy Management and industry knowledge. Physical Requirements: * Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. * Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $98,297 - Maximum: $176,935 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Healthcare Support Position Type Full-Time Work Arrangement Onsite ID 2026-6791 Helio Health is seeking a Medical Assistant to provide support services to the medical team that assist in meeting the medical and psychiatric needs of our patients. This is a Full-Time position working at our Outpatient program. Hours: M-F 8am - 4:30pm In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-Onincentive up to $1,500.00! Pay rate: up to $22/hr. Obtaining vital signs from patients • Rapid Covid tests/PCR upon admission., • Obtain EKGs., • Assisting with patient searches., • Observing and processing urine drug screens., • Observe patients/residents after medication administration., • If certification requirements are met, entering requisitions and completing bloodwork., • Assist patients who present at front desk check-in., • Answer telephone and process voice mail messages., • Sort and scan all received documents into medical record., • Ensure adequate supplies of office and exam room materials., • Reporting and Recordkeeping., • Assist with obtaining consents as needed., • Assist with providing snacks/meals as needed, • Assist with cleaning and preparing patient/resident rooms., • Follow infection control principles and cleaning guidelines., • Crisis Intervention., • Other duties as assigned., • Associates Degree preferred with experience in an office and/or medical setting., • One year employment experience in the medical field., • An equivalent combination of training and experience may be substituted for educational requirements. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6859 Helio Health's In Community Program (formerly Circare) is designed to help individuals and families, who have encountered certain obstacles develop the resources and supports to live a satisfying, naturally independent life. The Health Home Plus Care Coordinator works with individuals recovering from serious mental health disorders who are returning to the community. Pay Rate: $24.04 per hour In addition to Helio Health's comprehensive benefits package, this position is eligible for a $1,500 Sign-On Incentive! Will assist clients in becoming effectively and actively engaged in managing their healthcare to improve individual health outcomes while reducing avoidable hospitalizations and emergency department utilizations. • Will have overall responsibility for the HARP process including assessment, planning and development of the Plan of Care, as well as monitoring ongoing HCBS Services., • Will provide leadership by facilitating and leading multidisciplinary teams of medical, mental health, chemical dependency treatment providers, courts/legal entities, social workers, nurses, representatives of the Local Government Unit (LGU) as directed by the county AOT Coordinator and other care providers toward assuring enrollees receive services as indicated in the enrollee's single plan of care., • Provide Care Management services at various locations including in community locations and enrollees' homes., • A bachelor's degree in one of the fields listed below;, • Social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child & family studies, sociology, speech/hearing, other human service field; or, • A NYS teacher's certificate for which a bachelor's degree is required; or, • NYS licensure and registration as a Registered Nurse and a bachelor's degree; AND, • Two years of experience:, • Providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or, • Helio Health's insurance carrier requires that employees who drive personal vehicles for work maintain minimum auto insurance coverage limits of at least $100,000/person; $300,000/accident and that employees provide HR with proof of current minimum insurance coverage (copy of Auto Liability Insurance Declaration Page) on their first day of employment. Employees are required to provide an updated Auto Liability Insurance Declaration Page to HR by expiration date on Declaration Page., • Multilingual a plus. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the guidance of Risk Adjustment leadership, this position is responsible for delivering multiple concurrent Risk Adjustment Projects and Programs with quality, to plan, and within budget. The Risk Adjustment Project Manager is responsible for all aspects of the project from initiation to post-implementation monitoring and maintenance. This will include developing communications and presenting to internal and external audiences. Manages risk adjustment projects as assigned. In addition, the Project Manager will govern and provide oversight of assigned vendor partners within the Risk Adjustment Program Portfolio to ensure vendor performance meets contractual and Health Plan needs. Conducts operational process analysis and process improvement identification and recommendations and executes action plans. Responsible to fill one or more roles (simultaneously if needed) on Maintenance of Business (MOB) project teams (e.g., program manager, product manager, user experience lead). Essential Primary Responsibilities/Accountabilities: All Levels * Plans, directs, and coordinates matrixed team(s) activities to manage and implement interrelated risk adjustment projects. * Plans, schedules, monitors, and reports on activities related to Risk Adjustment projects and process improvement initiatives. Process improvement responsibilities include internal Risk Adjustment teams as well as process improvement for cross-divisional departments. * Guides and mentors Implementation project management team and fosters positive attitudes among staff re quality and excellence of execution to ensure that delivered service meets agreed service levels. * Creates the Risk Adjustment project work plans and is responsible for their execution. * Acts independently to assess and monitor projects and vendor partners performance, including problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed. Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed. * Trains and mentors project team as to how to get project work done, how to use project tools and resources. * Writes and speaks fluently on all aspects of work. Communicates effectively with vendor partners, providers, colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management. * Organizes and prioritizes tasks, proposed work assignments so that as to successfully complete projects in a timely manner. * Manages multiple projects with competing deadlines to successful completion. * Will act and serve as Project Manager, Product Manager, Program Manager, Test Lead and User Experience Lead (if needed simultaneously) within the Microsoft Framework Solutions Team Process Model. * Responsible of the creation and deployment of monitoring reports of the assigned Risk Adjustment projects. * Responsible for enhancing communication within and outside key Risk Adjustment priorities, project work, and other impact of Risk Adjustment work cross divisionally (may design and deploy newsletter and other communications vehicles). * Meets with management, sponsors, and project teams to review project scope/progress and resolve project issues. * Coaches and counsels members of cross-functional teams to accomplish projects, meet established schedules, or resolve technical/operational issues. * Establishes appropriate metrics for measuring key project criteria. * Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. * Produces work plans according to required standards. * Works with colleagues to produce/recommend/develop long-term plans. * Fosters a positive environment of continuous process improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs. * Monitors and reports on the progress of the resolution of high impact problems according to established standards. Handles those exceptions that have been referred from below relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope upward, including proposed solutions whenever appropriate. * Ensures contracted vendor partners are being managed using standard governance processes including quarterly business reviews, vendor scorecards, escalation process, etc. * Executes and manages vendor performance corrective action plan. * Conducts post project Lessons Learned sessions project team and vendor partner. * Always acts professionally and encourages professional standards among staff. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. Level II - performs these additional responsibilities: * Acts as lead and as contact company-wide for Risk Adjustment projects. Responsible for answering questions regarding risk adjustment projects and education for project internally and externally. * Represents Managers and Directors of supported areas in all pertaining to related projects, including decision-making responsibilities, attendance at cross-divisional and regional committees, meetings and workgroups. * Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risk. Identifies and assembles the appropriate blend of talent and additional resources to meet project needs and requirements. * Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations, and work requirements. Ensures adherence to legally binding requirements and customer long-term strategic goals. Controls project requirements, scope, and change management issues. Level III - performs these additional responsibilities: * Responsible for taking all necessary steps with procurement, accounts payable, risk adjustment controls to ensure validated payment to contracted vendor partners. * Develops vendor performance metrics to monitor and evaluate vendor performance, making recommendations for additions and deletions of vendors as appropriate. * Leads in the identification and selection of vendors by directing the RFP process, partners with Finance on the financial details of the contract and partners with Legal to ensure the corporation is protected by the contract. Additionally, ensures all vended processes and interfaces are compliant with our security requirements. * Develops risk adjustment vendor contracts including all necessary service level agreements. * Leads re-negotiation and/or termination activities related to vendor relationships. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels: * A relevant BS degree and minimum of 2 years of Project Management experience. In lieu of a degree, six (6) additional years of experience required. * A minimum of 3 years demonstrated performance in a related area * PMP/PMI Certification preferred. * Lean Six Sigma experience desired. * Expert knowledge of Health Plan Operations and/or Risk Adjustment Operations. * Demonstrated leadership skills. * Demonstrated skills in developing and achieving project scope, costs, planning and meeting project deliverables. * Demonstrated skills in forming and fostering high performance, cross-functional teams. * Highly Effective communicator. * Demonstrated skills quality principles, especially root cause analysis and problem solving Demonstrated business and technical problem solving skills. * Very strong analytical and business process development skills. * Strong organizational and multi-tasking skills. * Demonstrated competence in staff leadership and project leadership tasks. Level II (in addition to Level I responsibilities): * A relevant BS degree and a minimum of 3 years Project Manager experience * PMP/PMI Certification required Level III (in addition to Level II responsibilities): * A relevant BS degree and a minimum of 5 years Project Management experience. * PMP/PMI Certification required Physical Requirements: * Ability to travel across regions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum $62,400 - Maximum $106,929 Level II: Grade E4: Minimum $65,346 - Maximum $117,622 Level III: Grade E5: Minimum $71,880 - Maximum $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Locations US-NY-Syracuse Category Administrative/Clerical Position Type Full-Time Work Arrangement Onsite ID 2026-6754 Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Centralized Scheduler will work on a Full-Time basis out of Helio Health's Meadows CCBHC Program. Open Shifts: Monday - Friday 7:00am - 3:30pm Monday - Friday 10:30am - 7:00pm In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500.00! Pay: $19.00- $21.00 per hour. The Centralized Scheduler position will greet each patient cordially and professionally in person and on phone. • Responsible for scheduling patient individual and medical sessions., • Maintain clinical and medical staff "will call" and "back-fill" lists and schedules accordingly., • Confirm status updates of patient appointments., • Performs Quality Assurance activities., • Participates in program administrative and clinical committees as assigned., • Other duties as assigned., • High school diploma required/Associates degree preferred., • One year employment experience in the Medical Records or Human Services field, • An equivalent combination of training and experience may be substituted for the educational requirements, • Knowledge and understanding of the federal confidentiality laws relating to populations served, • Good oral and written communication skills, • Sound judgment and cultural competency, • Proficiency with basic computer applications, • Ability to perform duties independently Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on! What you'll do: • Communicate Warby Parker's values and brand philosophy on the sales floor, • Delight customers through nothing-but-wonderful service, • Demonstrate unparalleled product knowledge and offer exceptional style advice, • Dream up ways to reinvent retail and the glasses-shopping experience, • Anticipate the needs of your team and customers alike, and be at the ready to lend a hand, • Help foster an inclusive culture by treating customers and colleagues with respect Who you are: • Excited to work and learn at a fast-paced, high-growth company, • Backed by customer-facing experience in a service-minded environment, • A proactive, adaptable problem-solver who reacts quickly in unexpected situations, • A positive team player who leads by example, • Able to effectively communicate with a variety of people, • Organized, attentive, and detail-oriented, • An energetic self-starter with an entrepreneurial spirit, • Interested in fashion and technology, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Paid sick leave1, • Paid Holidays1, • Vacation days per year1, • Retirement savings plan (401(k)), • Parental leave (non-birthing parents included), • Short-term disability, • Employee Stock Purchase Plan, • Employee Assistance Program (EAP), • Bereavement Support, • Optical Education Reimbursement, • Free eyewear, • And more (just ask!) Some benefits of working at Warby Parker for part-time employees: • Employee Assistance Program (EAP), • Employee Stock Purchase Plan, • Free eyewear, • Paid sick leave2, • And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (CPRA). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).

TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCB"s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at Scope: Performs advanced electrical installations, plumbing, carpentry and HVAC repair including preventative maintenance duties with no supervision. Ability to read blue prints and schematics while trouble shooting and complex issues, maintain database for equipment and systems records and respond to work order request. Works with minimal or no supervision. Duties: \n • Support the installation/modification of the equipment and systems following manufacturers specifications and established testing procedures to ensure proper working order.\n, • Trouble shoots equipment malfunctions and takes corrective action.\n, • Company liaison with equipment suppliers.\n, • Establishes preventative maintenance schedules as per equipment manufacturers specifications and systems to include periodic inspections.\n, • Maintains database regarding work orders and equipment repair requests.\n, • Recommend changes and enhancements to procedures and equipment to result in more efficient operations. Report any problems, defective materials, questionable conditions or unsafe conditions to supervisor.\n, • Comply with Affirmative Action/EEO regulations, as well as, with company employment and safety policies\n\n Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Job Knowledge, Skills and Abilities: \n • Comprehensive understanding & installation of low/high voltage electrical plant systems. Advanced maintenance knowledge of HVAC, plant air systems & facility equipment.\n, • Must be able to read, interpret, and communicate company policies and procedures to others.\n, • Must have excellent interpersonal skills. Ability to interact effectively with supervisors, co-workers, and service providers.\n, • Must be able to operate advanced test equipment.\n, • Capable of performing complex electrical, plumbing, carpentry and HVAC repair and maintenance duties.\n, • Ability to trouble shoot and fix complex problems associated with above skill sets\n, • Ability to plan a project and complete projects in timely manner.\n, • Ability to train others.\n, • Must be able to climb ladders and lift heavy material on a regular basis.\n, • Advanced math skills, including knowledge of shop/mechanical mathematics.\n, • Advanced computer skills.\n\n Education/Experience: Associate Degree or Trade School, HVAC Certification, Electrical Journeyman level or equivalent 6-8 years of relevant experience in electrical, mechanical, quality and safety background. Manufacturing facility experience preferred. #LI-MP1 Compensation and Benefits: TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $60,151 - $100,251 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location. Export Statement: Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Shift: Monday through Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. Compensation:$20.00 per hour Hours:Monday through Friday, 8:00 AM - 5:00 PM The salary for this position reflects a variety of factors. Compensation will bedeterminedbased on the candidate's geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer. Make an Impact. Build a Career. At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place.Since 1978,we'vecontinueddevelopinginnovative practices that drive sustainability and empower our partners withaccuratequality data at every critical moment and milestone. That'swhy we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. We'reseekingcurious, motivated individuals who are passionate about protecting our environment and the communities we serve. Ifyou'relooking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace could be the perfect place for you. Find Your Place at Pace Field Technicians are responsible for providing assistance in collecting, testing, processing and maintenance of field/environmental samples, which involve knowledge on fundamental field/environmental support policies, programs and practices while completing appropriate forms, documents and databases. Includes air, soil, water, and related areas. ESSENTIAL FUNCTIONS: • Provides field services using standard field/environmental support knowledge in the collection and review of conditions, including taking samples, completing test kits, and taking, documenting and communicating results., • Picks up, transports and delivers results, samples, documents, materials and other items as needed., • Prepares vehicle or truck for daily operations, including documents, kits, supplies, materials, safety, and related areas., • Reviews, completes and processes standard degrees of logs, documents, databases, and related materials and information., • Provides fundamental support in the application and assistance to staff and management regarding field/environmental support policies, programs and practices., • Provides support researching issues and developing recommendations to resolve employee, management and related customer issues., • Assists in the review and implementation of field/environmental support policies, practices and programs to meet organizational, operations and management needs., • Assists with ensuring compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required., • Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team., • Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment. QUALIFICATIONS: Education and Experience: • High school diploma or equivalent; experience in related work is preferred;, • OR an equivalent combination of education, training and experience., • One year of experience in a lab or environmental setting is preferred. Required Certificates, Licenses, and Registrations: Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation. • Valid Driver's License. Required Knowledge: • Fundamental principles, practices and techniques of field/environmental support., • Customer service principles and practices., • Safe driving principles and practices., • Understanding of the daily administration of field/environmental support programs, policies and procedures., • Fundamental methods to resolve field/environmental support or technical problems, questions and concerns., • Ability to learn standard applicable organizational policies and procedures on sample maintenance., • Computer applications and systems related to the work., • Principles and practices to serving as an effective project team member., • Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations., • Correct business English, including spelling, grammar and punctuation. Required Skills: • Performing fundamental field/environmental support duties in assigned areas., • Providing standard support within various field/environmental testing., • Safely operating a motor vehicle., • Providing customer service., • Serving as a team member working with customers and projects., • Operating in a both a team and individual contributor environment., • Interpreting, applying and explaining organizational policies and procedures., • Maintaining databases, forms, documents and related informati0n., • Using initiative and judgment within established department policies and procedures., • Using tact, discretion and prudence in working with those contacted in the course of the work., • Performing effective oral presentations to groups and peers and the department., • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities., • Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Locations US-NY-Syracuse Category Case/Care Management Position Type Full-Time Work Arrangement Onsite ID 2026-6863 Helio Health is looking for a Case Manager to support its mission of promoting recovery from the effects of substance use and mental health disorders and other health issues. This role is vital to the management and coordination of services to patients/residents participating in, or who have completed our treatment programs. This is a Full-Time position and located at our HUD Housing program. The schedule will be Monday- Friday 8:00am-4:30pm. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On Incentive of up to $1,500! Pay: $22.00 - $24.00 per hour. Maintains a case load and performs primary case work responsibilities including: • Screening, intake, orientation, • Assessment and intervention, • Treatment planning, • Referrals, • Crisis intervention, • Patient/resident education, • Case management, • Reporting and record keeping, • Consultation with other professionals, • Coordination of care with other community providers, • Discharge planning, • Trains of staff, volunteers, and students/interns, • Home visits required (agency vehicles may be provided), • Performs Quality Assurance activities, • Provides services according to agency policies, procedures, program guidelines, and governmental regulations., • Monitors provision of services when assigned., • Evaluates programs and identifies strengths/weaknesses., • Assists in problem resolution and implementation of supervisor approved program modifications., • Participates in program administrative and clinical committees as assigned., • Represents agency to the community., • Other duties as assigned by supervisor., • High School Diploma/GED required, associate's degree preferred., • Two years of experience working with behavioral health and/or substance abuse preferred., • Candidates with lived experience encouraged to apply., • Valid NYS Driver's License required. Our Comprehensive Employee Benefits Package Includes: • Health insurance including dental and vision for employees and families., • Paid Vacation and Sick leave - No Waiting Period for accruals., • Paid holidays, including a floating birthday holiday., • 401(k) plan with up to 5% company match., • Company paid short-term disability insurance., • Company sponsored life insurance., • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.