Healthcare customer service jobs in Bayonne, New Jersey - Page 17Create job alerts

Job Description We are seeking an Administrative Specialist to join our team! You will perform clerical and administrative functions in order to: drive company success, bring positive light on the Provision brand image, and provide top customer service to establish Provision Eyecare as the premier, full-service destination for high quality eye care. No prior experience in the eye care industry is required. You should be a very reliable and organized team player to be the point of reference for all queries, requests or issues and be an integral part of the company’s flow of operations. The ideal candidate would be proactive in professional development to advance in our company. The Admin Specialist performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment, provide support in order to optimize workflow procedures in the office. You will assist technicians, doctors and other staff by supporting them with planning and distributing information accurately, and submitting timely communications to insurances. You should be very timely and reliable to be an integral part of the company’s flow of operations. Responsibilities • Maintains patient demographic information and data collection systems., • Data entry, • Coordinate with Scheduling and revision of appointment errors, • Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly., • Prepare and disseminate correspondence, memos and forms, • Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the patient facing staff at all locations., • Support and facilitate the completion of regular reports, • Assist patient facing staff and call center staff in understanding carrier websites and verification of eligibility., • Enter insurance referrals as needed., • Document expenses and hand in reports, • Participates in development of organization procedures and update of forms and manuals., • Answers questions from patients, clerical staff and insurance companies., • Communicate and coordinate across insurances, vendors, other healthcare offices, and patients, • Submit clean claims, applications and other documentation to insurances and other companies we work with, • Greet and assist onsite guests with positive energy, • Answer inbound telephone calls professionally and positively, • Recall past clientele to boost appointment volume, • Assist patients with placing orders, tracking orders, • Assist with implementing positive feedback and outreach, • Develop and implement organized filing systems, • Perform all office tasks within their deadlines, • Monitor office supplies and replenish them, • Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience, • Strong knowledge of administrative and clerical procedures., • Ability to work independently on assigned tasks, as well as to accept direction on given assignments., • Exhibit high level of quality through attention to detail and monitoring of work, must excel in multi-tasking and time management capability, • Excellent written and verbal communication skills, • Integrity and professionalism, • Proficiency in MS Office suite of software, HCFA forms, CMS forms, insurance language, • Proficient in computers and relevant software applications and practice management technology., • Possession of strong problem solving skills and sound judgment., • Bachelor's degree or 4+ years of experience, • Customer service experience, • Prior experience with insurances in a medical office

Job DescriptionCompany Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit . The Opportunity The way organizations hire, onboard, and authenticate employees is under attack. AI-generated deepfakes, synthetic identities, nation-state actors, and sophisticated social engineering campaigns are infiltrating workplaces at an unprecedented scale. More than 300 companies have reported hiring DPRK actors. Employment fraud has grown 5x in the last five years. Gartner predicts that by 2028, 25% of all job candidates will be fake. Employers tell us we're already past that point. At ID.me, we're the frontline defense. We have spent five years pioneering this space and developing the Employee Lifecycle vision. Today we support over 800 employers, and are integrated into many leading employment platforms. We are becoming the identity layer that connects hiring, onboarding, and workforce access end-to-end. We are hiring this position to drive enterprise sales across our Employee Lifecycle business. You will work directly with CISOs, CHROs, and CIOs at some of the most influential organizations in the country to embed identity proofing and authentication into the moments that matter most—and you will be selling a solution that has measurable, defensible impact on fraud prevention, candidate experience, and operational cost. This is high-stakes, high-impact work at the intersection of security, identity, and enterprise technology. If you're energized by complex problems, motivated by protecting people, and ready to bring your best to a category-defining company, we want to hear from you. Role Responsibilities • Own and execute an enterprise sales strategy targeting large organizations in regulated and at risk industries such as Financial Services, Technology, Staffing, Healthcare, and Security & Defense., • Lead consultative, multi-persona discovery across CHROs, CISOs, and CIOs to diagnose identity gaps across the hiring and access lifecycle and quantify the financial impact of fraud, operational inefficiency, and compliance risk., • Drive both direct enterprise deals and co-sell motions alongside our platform partners—to source, progress, and close pipeline., • Build and maintain a qualified pipeline and achieve bookings and revenue targets., • Articulate ID.me's Employee Lifecycle value proposition through compelling presentations, demos, and executive-level proposals., • Spend significant time in the field with prospects and customers. This is a relationship-driven, high-trust sale. In-person engagement with enterprise security and talent leaders and ecosystem partners will be essential to accelerating deal progression., • Contribute market intelligence on competitive dynamics, product gaps, and evolving buyer behavior back to BD and Product to sharpen positioning and accelerate roadmap priorities., • At least 5 years in a quota-carrying, "hunter" sales role, • Year-over-year track record of achieving quota and being recognized as a top performer, • Experience working within employment, hiring, or related fields; experience with identity related solutions is strongly preferred, • Closed opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles, • Trained in leading sales methodologies (i.e. Command of the Sale, Message), • Experience selling technology into commercial markets, specifically top enterprises, • Demonstrated success in interfacing with customers and building trust, • Experience working for a team in a startup at a growth stage is highly desired, • Entrepreneurial personality, capable of effectively solving problems with minimal guidance, • Results-driven, highly organized and detail-oriented with the ability to multitask, • Excellent written and verbal communications skills and ability to communicate to a broad range of audience types at all levels of the organization, • Ability to build relationships with customers, • Ability to manage the sales cycle from start to finish, • Ability to work independently and as part of a team, • Superb planning and time management skills, ability to prioritize tasks and ability to meet deadlines with little supervision The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role. ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit. The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors. U.S. Pay Range$140,000—$160,000 USDMountain View, CA Pay Range$140,000—$160,000 USD ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations. Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy. ID.me participates in E-Verify.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Deputy Executive Director, the Program Director ensures that service delivery and operations of the program meet contractual standards, and client needs safely and effectively. The Program Director oversees all aspects of the program including clinical and operational staff. The Program Director will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Develops, implements, assesses, and evaluates program policies, practices, procedures and ensures that performance-based incentives and all other goals of the program are met., • Develops and coordinates program specific policies and procedures in collaboration with the Director of Social Services/Social Services Supervisor, and Director of Operations., • Ensures the program complies with Urban Pathways and funding and regulatory agency requirements and guidelines., • Supervises, evaluates and coaches the Director of Social Services/Social Services Supervisor, Director of Operations, Administrative Assistant and other staff, as appropriate, on work assignments and community resources., • Schedules and oversee monthly and other staff meetings., • Provides on-going and formal weekly supervision to staff., • Provides ongoing support and guidance and when necessary, facilitates issue resolutions., • Ensures that standard operating procedures are followed by all staff., • Provides strong leadership and effectively manages the social service and operation teams ensuring efficiency across the program., • Oversees all services and programs to ensure that goals and objectives are met., • Collaborates with Human Resources to effectively and efficiently recruit, hire, and onboard new program staff., • Assesses staff training needs and coordinates delivery of training., • Facilitates and supports staff development., • Oversee maintenance of facility and ensure compliance with all Urban Pathways policies and procedures and all health, safety, fire codes other regulatory requirements., • Is on call to address emergency needs on a twenty-four-hour basis.Administrative, • Monitors fiscal operations and develops annual budget in consultation with the Deputy Executive Director and Finance Department., • Ensures compliance with Urban Pathway’s fiscal policies and procedures., • Ensures internal and external reports are accurate, timely and meet required standards., • Monitors and ensures accuracy of employee payroll system., • Assists in the development of proposals and/or contracts with funding or potential funding sources., • Ensures that the program adheres to all Urban Pathways and funding and regulatory agency requirements and guidelines., • Establishes relationships with vendors and supervises merchandise quality., • Assists and approves staff schedules and requests for schedule changes., • Develops and maintains ongoing relationships with community services and resources., • Establishes and promotes relationships with internally and with community organizations and groups, funding and regulatory agencies., • Establishes linkages with community providers and works with the Deputy Director to obtain Letters of Agreement., • Represents the program and Urban Pathways at various internal and external meetings. Communication • Communicates verbally and in writing in a professional manner at all times., • Facilitates/attends staff meetings, training, and supervisory sessions, as required. Qualifications, Education and Experience • Master's Degree in Social Work, Psychology, or another related field required. LMSW preferred., • Five years of experience supporting adults experiencing mental illness and/or multiple challenges (MICA), including five years of supervisory and administrative experience., • Demonstrated experience working within supportive housing, drop-in center, scattered-site programs, Single Room Occupancy (SRO) settings, or similar residential program environments is strongly preferred., • Must possess a solid understanding of and familiarity with programmatic and regulatory requirements connected to applicable funding sources., • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Strong skills and knowledge of client relational databases (e.g. Awards preferred)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment to maintaining confidentiality and upholding ethical standards in delivery service., • Work effectively with individuals from diverse backgrounds and cultures., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • May be required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionFounding Account Manager Onsite | New York City, NY or London, UK Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Founding Account Manager on behalf of a valued client partner in the AI-driven insurance fintech sector. HireNow Staffing is acting as a direct placement partner for this Founding Account Manager opportunity.We are seeking a commercially sharp, relationship-driven operator who can own strategic accounts from onboarding through renewal while serving as the internal quarterback across multiple functions. This role requires executive presence, calm decision-making under pressure, and the ability to expand revenue within mission-critical customer relationships.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable client impact.Key Responsibilities • Lead enterprise customer onboarding and implementation plans from kickoff through successful go-live, • Build structured timelines, accountability plans, and milestones that ensure strong customer adoption, • Coordinate internally across Operations, Claims, Product, and Leadership teams to resolve issues quickly and maintain trust, • Own account management cadence including business reviews, success plans, SLA oversight, escalation management, and executive communications, • Identify account risks early, de-escalate challenges professionally, and preserve long-term customer confidence, • Drive renewals, retention strategy, reference ability, and customer advocacy initiatives, • Identify and close expansion opportunities across regions, programs, business units, or service lines, • Partner closely with senior leadership to improve client experience and scale repeatable account management processes, • Maintain CRM accuracy, forecasting visibility, and account growth planning Required Qualifications (Highly Important), • 5+ years of experience in Account Management, Customer Success, Strategic Accounts, or post-sales revenue ownership roles, • Proven ownership of the full customer lifecycle: onboarding, implementation, adoption, renewal, and upsell / expansion, • Experience supporting mission-critical software, infrastructure, or operational platforms, • Strong executive communication skills and ability to manage high-stakes client relationships, • Demonstrated success expanding revenue within existing accounts, • Ability to remain composed under pressure while solving urgent client issues, • Strong cross-functional leadership skills with ability to drive internal teams without direct authority, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Background in insurance, TPA, claims operations, InsurTech, fintech, payments, healthcare systems, or other high-compliance industries, • Startup experience including building playbooks, processes, and customer success frameworks from scratch, • Experience working directly with founders or executive leadership teams, • Strong commercial acumen with value mapping and expansion strategy skills, • Experience managing enterprise or strategic accounts with multi-stakeholder complexity, • International client management experience across U.S. and UK markets, • Familiarity with CRM systems, success platforms, and account forecasting disciplines HireNow Disqualifiers, • No ownership of renewals or account expansion responsibilities, • Pure support roles without commercial account responsibility, • Inability to manage pressure-sensitive client escalations, • Need for visa sponsorship (not available), • Base Salary: $100,000 – $180,000, • On-Target Earnings: $200,000 – $360,000+, • Additional Compensation: Equity + benefits package, • Work Location: Onsite – New York City, NY or London, UK, • Employment Type: Full-Time / Direct Hire

Job Description PRIMARY PURPOSE Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ESSENTIAL JOB DUTIES Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANKESSENTIAL FUNCTION DESCRIPTIONClinical Responsibilities Approximately 80% • Greet patients upon entering the center., • Register patients for visits carefully and efficiently., • Verify patient insurance and collect patient payments accurately., • Answer and route phone calls, taking and delivering messages as needed., • Respond to and resolve patient questions and issues, as needed., • Document patient information in the EMR accurately and completely., • Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed.Administrative Responsibilities Approximately 15% • Organize office supplies at the front desk according to company best practice, restocking as needed., • Ensure the cleanliness and appearance of the waiting area for patients., • Complete daily procedure checklists., • Maintain 100% compliance with company trainings and policies., • Welcome new team members and provide support, as needed., • Engage in local marketing and marketing events, as needed. Approximately 5% • Assist with intake duties when back-office staff are not available, including but not limited to:, • Collecting vitals, physical stats, and medical history., • Performing point-of-care testing., • Retrieving lab and ancillary test results for review by provider., • Documenting any clinical services performed in the EMR., • Ensuring patients are roomed, examined, and discharged timely., • Assist with scribe duties, including but not limited to:, • Assist providers with real-time documentation of patient encounters in the EMR., • Prepare and update patient charts before and after visits., • Document clinical notes including history, exams, and treatment plans as directed., • Enter orders (labs, meds, referrals) per provider instruction and policy., • Maintain patient confidentiality and comply with HIPAA and documentation standards. EDUCATION, COMPETENCIES & EXPERIENCE • High school diploma or equivalent (minimum required)., • Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare., • Strong customer service skills with a friendly and positive/enthusiastic presentation., • Strong attention to detail while maintaining a high level of organization., • Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment., • Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor. Powered by JazzHR CWIZNQapjH

Job Description We're in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits. The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions. But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come. Please note that ParetoHealth does not provide employment visa sponsorship for this position. Candidates must be authorized to work in the United States without sponsorship both now or in the future. Position Summary: As Pareto continues to scale, we're expanding our product portfolio, which will include the development of new alternative funding solutions. We are seeking a Senior Manager, Product Strategy & Operations to build and run the operating system that powers disciplined execution, strong partner performance, and scalable growth for the new solutions. This individual will serve as the internal integrator for a new Pareto product — translating strategy into cross-functional execution across underwriting, partner management, onboarding, client management, renewals, and governance. This is not a back-office operations role. What You'll Own: Build the Product Operating System • Design and implement scalable workflows across underwriting, onboarding, renewals, customer and partner operations., • Establish governance cadence (SteerCo, OKRs, dashboards, decision logs)., • Improve operational visibility and reduce friction as the business scales., • Ensure infrastructure supports 2–3x growth without operational instability. Lead Operational Partner Management • Serve as day-to-day operational counterpart to TPAs and stop-loss carriers., • Run structured performance reviews and escalation processes., • Maintain accountability to service expectations and contractual mechanics., • Ensure operational readiness for new partner launches. Translate Expansion into Execution • Own rollout plans for new TPAs, stop-loss carriers, markets, and program enhancements., • Align underwriting, commercial, product, operations, and finance stakeholders., • Identify risks early and drive resolution., • Deliver clean, on-time implementation of approved initiatives. What Success Looks Like (12–18 Months) • The new product solutions operate through defined systems, not tribal knowledge., • Cross-functional teams execute with clarity and accountability., • Partner relationships are structured, disciplined, and proactive., • Expansion initiatives launch cleanly and predictably., • Experience building operating infrastructure in complex, matrixed organizations., • 7-10 years in health plan operations, level-funded, stop-loss, MGU, or adjacent risk-based environments., • Strong executive presence and ability to influence without authority., • Credible fluency in level-funded mechanics and stop-loss dynamics., • Experience managing TPA and/or carrier operational relationships., • High attention to detail with a bias for disciplined execution. The new alternate funding solutions will require disciplined infrastructure and cross-functional coordination. This role ensures that growth decisions translate into scalable, reliable execution and long-term operational strength. Perks & Benefits: • Fully paid medical, dental, and vision benefits., • Flexible PTO, • 401k company contribution, • Tuition reimbursement, • Professional development allowance, • Transportation allowance and daily parking reimbursement The drive to learn, to improve, and to deliver outstanding value every day. See the field The ability to see the big picture and prepare to meet tomorrow's needs. Get it done right The passion to produce at higher rates and to the highest standards. For the greater good A united community creating better health benefit solutions for all. Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address. ParetoHealth does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information. We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.Disclosures:ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

Job Description Chief Executive Officer (CEO) Company: Leading Edge Administrators (LEA) Location: New York, NY or Tampa, FL — regular travel to clients and operations Reports to: Board of Directors Company Overview About Leading Edge Administrators: Leading Edge Administrators (LEA) is a forward-thinking Third-Party Administrator (TPA) dedicated to transforming healthcare benefits administration through technology, innovation, and service excellence. LEA partners with employers, brokers, and healthcare providers to deliver fully integrated administrative solutions. The company currently serves over 100 self-insured entities, representing nearly 300,000 insured lives across a wide range of areas, including labor unions, educational institutions, manufacturing companies, retail stores, and home health care agencies. LEA operates with a total US employee size of approximately 225 people, and is growing, in addition to contract and offshore teams. LEA combines deep industry expertise with modern digital tools, advanced analytics, and a commitment to transparency. LEA empowers clients to manage costs, improve outcomes, and deliver a better benefits experience for all stakeholders. LEA has grown rapidly over its 12-year history and now stands at an inflection point: professionalize operations, broaden and diversify the customer base, and scale with discipline—while preserving the entrepreneurial, employee-centric culture that has set LEA apart and powered its success. Position Summary The CEO is accountable for enterprise strategy, growth, operational excellence, culture, and value creation. This leader will take LEA from a founder-led model to a professionally run, metric-driven enterprise—reducing customer concentration, elevating execution across technology, operations, sales, and the back office, and building a durable, employee-centric organization. Key Responsibilities Strategy & Growth • Define and communicate a multi-year strategy that positions LEA as a modern, trusted TPA partner., • Develop and execute a diversification plan that reduces customer concentration and expands channels with employers, brokers, and health plans., • Own the commercial agenda: market segmentation, pipeline health, pricing discipline, win rates, and profitable growth., • Install an operating cadence (MBRs/QBRs), KPIs, and dashboards that drive accountability, transparency, and timely course-correction., • Professionalize core functions (claims/admin operations, client service, implementations, finance, HR, legal/compliance)., • Ensure technology, data, security, and compliance investments deliver reliability, interoperability, and superior client/member experience., • Recruit, develop, and retain a high-performing, cross-functional leadership team; put the right people in the right roles with clear accountability., • Maintain and strengthen LEA’s employee-centric culture—a differentiator that has set LEA apart—while scaling discipline and performance., • Foster a culture of ownership, empathy, collaboration, and continuous improvement with clear goals and consequences., • Deliver plan commitments for revenue, EBITDA, cash, and working capital; manage pricing and unit economics., • Strengthen controls, vendor governance, and audit readiness (HIPAA/SOC); ensure ethical, compliant operations. Required Experience • Proven record scaling an entrepreneurial services/technology business into a professional, metrics-driven enterprise., • Success diversifying revenue and channels within healthcare/insurance services, benefits administration, or adjacent payer/TPA ecosystems., • Depth in operational excellence: implementing operating cadences, dashboards, KPI management, and lean/CI programs., • Direct leadership of a cross-functional executive team (technology, operations, commercial, finance, HR) with tangible talent upgrades., • Builder-operator who balances strategic vision with hands-on execution., • Empathetic, transparent communicator who creates followership through clarity, consistency, and credibility., • Customer-centric mindset and executive presence with employer, broker, and plan stakeholders., • 15+ years of progressive leadership; prior CEO/President/GM (P&L) experience strongly preferred., • Healthcare/insurance services background required; TPA/benefits administration experience strongly preferred., • Demonstrated success reducing customer concentration and broadening distribution., • Familiarity with HIPAA/SOC governance and the intersection of technology, data, and operations in a TPA., • Diversification: Reduced customer concentration; new multi-year client wins across targeted segments., • Operating Discipline: KPI dashboard and MBR/QBR cadence in place; SLA adherence; incident and rework reduction., • Financial Outcomes: Delivery vs. plan on revenue, EBITDA margin expansion, cash conversion., • Talent: Upgraded leadership bench and clear org design with succession for critical roles. Competitive package comprising base salary, performance-based bonus, and a long-term incentive/equity component aligned to value creation. Equal Opportunity LEA is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. About TriSearch TriSearch is an award-winning, full-service talent acquisition firm specializing in customized partnership models for growing organizations. With expertise across executive search, professional recruitment, and strategic talent advisory, TriSearch partners with clients to deliver scalable, high-impact solutions. Our hybrid retained model combines the rigor of retained search with the speed and flexibility of contingent recruitment — ensuring quality, efficiency, and value in every engagement.

Job DescriptionCompany Description Treace’s mission is to be the leader in the surgical treatment of bunions by establishing the Lapiplasty® System as the standard of care. We are committed to operating our business with the highest standards of ethical conduct. We intend to exceed our customers’ expectations through an innovation-driven, high-velocity approach to solving treatment and surgical problems. With our products and services, our mission is to assist foot and ankle surgeons in improving patient outcomes and reducing healthcare costs, while providing rewarding experiences and opportunities for our employees and stakeholders. Job Description We are seeking an experienced and dynamic Regional Vice President, Sales (RVP) to lead and achieve sales revenue targets in a designated geographic area. This high-impact role is pivotal in driving the performance of District Sales Managers (DSM) and Independent Sales Agents (ISA), fostering a high-performing sales team, and ensuring alignment with corporate values. As the RVP, you will serve as a liaison across multiple departments - Sales Operations, Marketing, Medical Education, Customer Service, and Human Resources to achieve both short-term and long-term sales profitability. This is an exciting opportunity to join a team that values accountability, collaboration, and excellence. What you will bring to the role: Leadership: Build a Culture - Instill accountability, teamwork, empowerment, and performance-based management practices. Team Development - Coach, motivate, and provide feedback to DSMs and ISAs to achieve sales results. Engagement - Ensure DSM and ISA collaboration for robust customer pipelines through surgeon webinars, lab attendance, and other activities. Compliance - Uphold the company's values and policies, such as adherence to the AdvaMed Code of Ethics. Revenue and Results: Achieve Sales Goals - Accountable for meeting sales revenue targets in the region. Budget Management - Operate within the area's expense budget while adhering to company policies. Training - Provide training for ISAs and sales teams, including technical product knowledge and effective selling practices. Gap Management - Develop and execute action plans where sales performance is below quota. Strategy: Forecast and Analysis - Deliver monthly field forecasts by ISA/Territory and region. Analyze data to inform actionable strategies and presentations. Product Approvals - Collaborate with ISAs, DSMs, and national accounts to secure product approvals at healthcare facilities. Pricing Strategy - Lead IDN/ASC pricing strategies to align internal and external stakeholders. Business Development - Translate consumer insights into actionable strategies for business and product growth. Qualifications • Bachelor’s degree is required., • Master's degree in business (or similar) is preferred., • Alternatively, 3+ years of successful medical device sales plus 2+ years of director level (or above) sales management experience, with demonstrated progressive levels of accomplishment and quota achievement., • Experience in foot and ankle and/or extremity orthopedics is preferred. Why Join Us? As a Regional Vice President, Sales, you will play a critical role in shaping the future of our organization by driving sales excellence and fostering a culture of engagement and integrity. We are focused on achieving remarkable results while maintaining our commitment to corporate values and teamwork. Additional Information All your information will be kept confidential according to EEO guidelines. Treace's Privacy Policy It is Treace’s policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer Treace is a drug free employer.

Job Description DEPARTMENT: Client Services Reports to: LVT Senior Director of Medical Services The Administrative Director of Client Services & Clinics is a veterinary professional responsible for overseeing the complete client experience within the hospital — from first contact to discharge. This includes leadership of client service representatives, patient flow, as well as direct oversight of the admission and release of hospitalized patients to ensure both medical accuracy and compassionate communication. Working closely with the clinical and administrative leadership teams, this role ensures the highest standards of client communication, workflow efficiency, and patient handling at all client touchpoints. This is a hybrid clinical-administrative leadership role suited for an experienced veterinary professional with strong communication, management, and operational skills. Minimum Qualifications • Strong understanding of veterinary workflows, veterinary practice management and client communication best practices., • Proven ability to lead teams in a fast-paced, emotionally dynamic environment., • Exceptional written and verbal communication skills. Background in staff training, SOP development, and workflow optimization., • Proficiency with veterinary or healthcare EMR systems, • NYS veterinary technician's license preferred, • CVPM certification preferred Education:, • Associate or Bachelor's degree in Business Administration, Healthcare Administration, or Veterinary Technology from an AVMA accredited school. Experience:, • 5+ years of management experience in an emergency or specialty veterinary hospital, or healthcare administration with leadership experience preferred. Duties and responsibilities, • Lead all client-facing services including client service representatives (CSRs), intake, and discharge processes., • Ensure exceptional customer service and communication across all touchpoints., • Handle escalated client concerns and sensitive cases with professionalism and empathy., • Collaborate with the medical team to maintain accurate and timely client updates., • Supervise and standardize the intake and release procedures for all hospitalized patients., • Ensure all medical and client-facing documentation (treatment estimates, authorization forms, prescriptions, discharge instructions) is complete and accurate., • Train and oversee staff involved in patient admissions, ensuring proper communication of patient status, care plans, and financial estimates., • Act as a liaison between the medical team and the client service team to ensure consistency and clarity in patient care communication., • Manage, coach, and evaluate client service representatives, clinic assistants, and dispensary staff, • Set expectations for professionalism, empathy, and technical competence in client interactions., • Collaborate with HR or hospital leadership on performance management and scheduling, • Create, implement, and maintain SOPs for intake, admission, discharge, and client communication., • Monitor and improve client flow, appointment scheduling, and wait times., • Work cross-functionally with clinical and operations teams to resolve workflow challenges., • Track key performance indicators (KPIs) related to client service quality, client retention, and operational efficiency, • Ensure compliance with medical recordkeeping, informed consent, and privacy regulations (e.g., AVMA guidelines, state board requirements, and client data privacy laws)., • Participate in internal audits and contribute to quality assurance initiatives., • Ensure staff are trained in proper documentation protocols and communication standards. Benefits, • Competitive salary, • Generous sign-on bonus for NEW hires, • Four-day work week, • Comprehensive benefits including health insurance with medical, dental, and vision benefits, very generous paid time off, paid continuing education time-off and stipend, and 403-b retirement plan with employer contribution., • School loan debt forgiveness opportunity as a non-profit hospital, • Non-corporate practice with no pressure for percentage pay, • Client Service Managers, • Clinic Assistants A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job DescriptionDescription: Soleo Health is seeking a Territory Manager to support our New York City and Manhattan, NY market area. Join us in Simplifying Complex Care! Soleo Health Perks: • Competitive Wages, • 401(k) with a Match, • Referral Bonus, • Paid Time Off, • Great Company Culture, • Paid Parental Leave Options, • Affordable Medical, Dental, & Vision Insurance Plans, • Company Paid Disability & Basic Life Insurance, • HSA & FSA (including dependent care) Options The Territory Manager is responsible for consultative physician office sales, industry networking, and customer service for all IG and Specialty therapies offered by the Company. Territory Manager will develop and execute the strategic market plan to achieve the business objectives and budget expectations for their Sales Territory. Responsibilities Include: • Develop new accounts and services existing accounts, obtain new business, by planning and organizing daily work schedule to call on existing or potential referral sources or customers, • Educating patients and physician referral sources about the products and services offered by the Company, • Maintains frequent value added contact (via telephone and in person) with existing and new customers to introduce Company services, evaluate customer needs and encourage patient loyalty, • Actively engages in continuous learning and is viewed as an industry expert and trusted advisor to patients and customers, • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc., • Recommend changes in products, service, and policy by evaluating results and competitive developments, • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses through the Company Field Automation System, • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management, • Participate in community and professional organizations to increase company visibility and to achieve sales and profit goals, • Creates a comprehensive personal results driven strategy in order to meet or exceed established patient recruitment and retention goals., • Leverages understanding of the healthcare market and relies on interpersonal relationship building skills to effectively recapture former patients and bring them back on service, • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, • Analyzes gross profit factors, market conditions, business volume and mix, competition and operational cost requirements, • Negotiates contracts with referral sources, third party payors, government agencies and ensures effective service, under corporate supervision, • Assisting in the development of the annual marketing plan for Company., • Completing and submitting required reports/documents in a timely mannerRequirements:, • Bachelor’s Degree or the equivalent industry experience., • Minimum of five (5) years health care experience including three (3) years in a sales or customer advocate role., • Broad knowledge of bleeding disorder community, specialty pharmacy and infusion sales and customer service experience., • Driven to produce results, works independently, self-starter, team player, communicate effectively with internal team members, problem solver, and passion to make a difference. Soleo’s Core Values: • Improve patients’ lives every day, • Be passionate in everything you do, • Encourage unlimited ideas and creative thinking, • Make decisions as if you own the company, • Do the right thing Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Infusion, Sales, liaison, travel #INDALL

Job Description Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including RMA of New York—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a Medical Office Manager to join our team at RMA of New York in Eastside, New York City. • Schedule: Monday through Friday, from 7:00 AM to 3:30 PM Eastern Time How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the Medical Office Manager will: • Duties will include the following; other duties may be assigned to meet business needs, • This position is responsible for providing management and direction for their site in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance and maintenance., • Supervises and redirects assigned staff as needed to improve operational efficiencies and service delivery., • Responsible for coordinating the training and orientation of new staff; and training existing staff on new or revised program policies and procedures., • Maintains a high standard of staff performance by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results., • Helps to set goals for assigned staff and motivates staff to accomplish the goals. Serves as a support and a resource to all., • Fosters quality patient services and clinical operations by communicating with staff and physicians, enforcing practice operational and human resource policies and procedures., • Serves as a resource for questions and issues related to a range of operational issues including but not limited to patient scheduling, staff schedules, patient billing, insurance coverage, office and medical supplies and equipment, practice administrative procedures and policy, compliance with federal, local and state agencies, budgetary issues, patient complaints, staff issues, etc., • Complies with HIPAA standards & regulations and ensure office staff are in compliance and trained appropriately., • Assists in the development of the annual budget for assigned location., • Acts as liaison between the Practice and all vendors and service contractors providing goods or services at the assigned site., • Works closely with Regional Executive Director of Operations/ Director of Operations to ensure location operations remain within budget. We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter. Qualifications and Skills Include: • Associate's degree in business administration or other relevant field required, Bachelors’ degree preferred. Additional years of relevant experience beyond that required may be substituted for higher education., • Clinical related degree and/or applicable work experience preferred., • Minimum 3 years’ experience in healthcare industry required., • Prior Supervisory/Management experience; demonstrated leadership qualities & activities required., • Financial background & prior experience such as a background with developing and maintaining budgets and general accounting preferred., • Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy., • Must be able to interact and communicate with individuals at all levels of the organization., • Clear and effective communication skills., • Proficiency in a variety of computer software applications in word processing, database, and presentation software (MSWord, Excel, PowerPoint)., • Self-starter that adapts well to change in a fast-paced, dynamic environment, • Ability to work as part of a multi-disciplinary team and promote team building is required., • Verbal and written abilities to communicate accurately and concisely required., • Excellent interpersonal skills and ability to build and maintain effective working relationships required., • Demonstrated expertise in continuous quality improvement, customer service, and team building. What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week) • Medical, dental, and vision insurance, • 401(k) with company match, • Tuition assistance and professional development support, • Performance-based bonus opportunities, • Generous paid time off, paid holidays, and paid parental leave, • Life and disability benefits, • Fertility Discount Program, • 401(k) with company match, • Performance-based bonus opportunities, • 401(k) with company match US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.

Job DescriptionSalary: About Uphold Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries. Uphold integrates with more than 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved.The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (). Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone. To learn more about Uphold, please visit. Job Summary As a Senior Accountant, you will join our Accounting team and support a fast-paced, high-growth fintech environment, working closely with cross-functional stakeholders to ensure accurate, timely, and compliant financial reporting. You will own key month-end close activities, including preparing journal entries and reconciliations, analyzing financial statement fluctuations, and supporting audits and process improvements to strengthen controls and scalability as the business grows. This position reports to the Controller. Essential Duties and Responsibilities • Perform month-end close activities, including preparation of journal entries and reconciliations for various balance sheet and income statement accounts, • Perform financial statement analyses and document meaningful explanations for fluctuations, • Review financial statements to ensure transactions and consolidations are properly reflected and in accordance with GAAP, • Participate in streamlining and process improvement projects, enhancing the internal controls over accounting processes and systems, • Assist in implementing new accounting policies and procedures, • Prepare schedules and reports for management and external service providers, • Support external audit requirements related to specific areas of responsibility, including preparation of audit schedules, • Support management in completing special projects, ad-hoc reporting and analysis requests, and other tasks as assigned, • Support financial reporting and planning teams, as necessary Required Qualifications and Skills • BA/BS degree in Accounting or related field, • 2+ years of accounting experience, • Strong knowledge and application of GAAP and internal controls, • Ability to execute, follow-up, and ensure attention to detail, • Commitment to process improvement and the ability to think out-of the box, • Excellent time management skills, ability to prioritize and multitask, • High degree of dedication to improvement and strong sense of ownership, • Strong Excel is required Compensation Salary: $90K + Bonus + Benefits Bonus If You Have • Financial Services experience, • NetSuite or similar product experience, • CPA (or eligible), • Experience overseeing technical audits, • Fintech/SaaS experience What We Offer • Innovation and Impact:Contribute to pioneering projects in a dynamic and challenging environment., • Competitive Compensation:Performance bonuses, and comprehensive benefits on top of a competitive salary., • Strong Company Culture:Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence., • Global Collaboration:Participate in regular updates, strategy sessions, and networking opportunities across the group., • Development Opportunities:Access training and mentorship programs., • Flexibility:Enjoy options to work from home, other locations, or adjust your hours., • Inclusive Environment:Value and respect diverse perspectives. Our Benefits • Annual bonus program based on individual, team and company performance., • Generous PTO, healthcare, and employee assistance programs., • Engaging events and celebrations., • Well-stocked office kitchen with a foodie culture. Join us to grow, innovate, and contribute meaningfully. Be part of our talented team! Visit ourcareers pagefor more exciting opportunities, if this role isnt the perfect fit. EEOC Employer We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

Job DescriptionDescription: ADVANCED LYMPHA PRESS THERAPY COORDINATOR – Bronx, NY Part-Time | Field-Based POSITION HIGHLIGHTS • Part-time, flexible schedule, • Field-based position providing in-home patient care and education, • Opportunity to make a direct impact on patient outcomes, • Mission-driven healthcare organization improving patient outcomes through innovative DME solutions ROLE SUMMARY This is a part-time, field-based role offering $125 per completed delivery (including device delivery, trial, and patient education), providing an opportunity to earn based on performance. The Advanced Lympha Press Therapy Coordinator performs in-home device deliveries, trials, and patient education within a designated geographic territory. Focusing on building strong patient relationships, this role ensures a positive customer experience while utilizing company communication and documentation technology professionally and efficiently. The Coordinator works closely with internal teams to support patient access, proper device use, and overall satisfaction. KEY RESPONSIBILITIES • Complete Medicare Advantage trials, explaining the benefits of advanced model pumps, trialing both 51 and 52 devices, and reviewing out-of-pocket differences, • Schedule and perform product demonstrations, including taking patient measurements and providing instructions for proper use of Lympha Press compression devices, • Ensure patients are properly sized for correct device fit and comfort, • Educate patients on all aspects of compression therapy devices, including garment application, prescribed protocols, and initiating therapy sessions, • Clearly communicate patient rental agreements and financial responsibility, as well as verbal instructions to patients and caregivers based on individual needs, • Manage and respond professionally to patient questions and concerns regarding devices or required documentation, • Confirm scheduled appointments in advance, provide expectations for in-home visits, and organize equipment and supplies for effective patient education, • Collaborate with internal operations teams on order completion and documentation, • Identify, escalate, and communicate patient needs or concerns to the patient relations team for same-day follow-up whenever possible, • Utilize company translation resources or partners to eliminate language barriers when applicable, • Perform all duties in compliance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements, • Travel extensively within assigned territory to service patients and conduct in-home visits, • Work professionally and collaboratively with other company employees, managers, and departments, • High School Diploma or GED required; minimum six (6) months of related healthcare experience; professional certification or license preferred but not required, • Previous medical device industry experience a plus, • Strong written and verbal communication skills, • Effective organizational, time management, and multitasking abilities, • Knowledge of technology including scheduling, travel, and documentation applications, • Self-motivated, self-disciplined, and able to work independently while meeting role expectations, • Flexibility to travel to patient homes or healthcare settings for appointments, • Ability to quickly learn and effectively use company-specific software and handheld technology tools PHYSICAL DEMANDS • Ability to lift and carry up to 60 pounds, • Ability to sit, stand, bend, kneel, and reach as required for patient care, • Ability to read printed materials and computer screens, • Hearing and speech required to communicate in person and over the phone, • Manual dexterity to perform job functions and stamina to frequently sit for extended periods SUPERVISORY FUNCTIONS • This position has no supervisory responsibilities ABOUT LYMPHA PRESS Lympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. We sell durable medical equipment across the United States and work closely with health plans, providers, and facilities to ensure patients have access to the products they need. Our team works on-site at our headquarters in Glen Mills, PA, and across the country to provide exceptional service, operational excellence, and support for patient care and revenue growth. Our mission is simple: Because Life Can Be Better. Join Lympha Press and help improve patient access and outcomes every day. APPLY TODAY If you are a motivated, patient-focused professional who enjoys educating and supporting patients in their homes while ensuring proper use of medical devices, we encourage you to apply and join our Advanced Therapy team in this flexible, part-time, field-based role.

Job Description Overview We provide customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. Summary: National Account Manager The National Account Manager is responsible for promoting and selling Air and Ocean products and services, at a sales office or at the customer’s place of business, to customers who utilize any or all transportation methods for the movement of their product. Must be able to identify and provide solutions for the transportation needs of customers and prospects. Duties and Responsibilities: § Develop and maintain long-term strategic relationships with customers. § Develop a strategic approach to create engagement and win new business. § Identifies and compiles lists of prospective customers for use as sales leads based on information from newspapers, business directories, industry ads, trade shows, internet, and other sources. § Qualifies customers and prospects to determine strategic plans and service requirements. § Provides weekly Sales Reports to the VP Global Sales, Regional Head of Sales, Sales Coordinator, Marketing & Business Development, Rate Administrator, and Branch Managers. § Investigate all sales leads as provided by the Corporate Sales Office and International Agent to include timely written follow-up. § Travels through assigned territory to call on regular and prospective customers to solicit additional business and/or present core services. § Create and present formal presentations representing our service capabilities. § Coordinates and assists with customer implementation and on-going maintenance, including the coordination of customer training. § Quotes prices and credit terms for business obtained. § Completes Account Profile and routes to appropriate branch office and other personnel as designated. § Works with Corporate Sales Administration and Marketing & Business Development personnel to keep account activities and literature up to date. § Prepares reports on business transactions and keeps expenses accounts. § Translate research conclusions into actionable business concepts and plans for broader review and discussion. § Understand market trends, drivers & dynamics - work to promote new products and gain exposure within target markets. § Build a strong external network consisting of key influencers and collaborators within the industry. § Seek out the appropriate contact within the new business opportunity and generate leads, cold calling prospective customers where necessary. Required Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Must be innovative, intuitive, responsive, organized, and analytical. Must possess solid sales fundamentals to include presentation skills, account analysis and development, and sales prospecting. · Strong interpersonal, analytical, problem-solving, and communication skills required. · Proven sales territory success, negotiation, persuasion, and presentation skills. · Comprehensive knowledge and understanding of international and domestic freight forwarding operations, and warehousing/distribution required. · Must demonstrate working knowledge of accounting, logistics, pricing, and informational technology. · A minimum of 25% travel within the region is required. Education and Experience: • Proven track record of successful business development and commercial success in B2B environment., • Experience with negotiations; strong influencing and persuasion skills., • New Business Development experience strongly preferred., • Availability to visit customers, make product presentations, meet in various locations., • Experience inputting and tracking sales-related data into a CRM system. The salary for this position ranges between $90,000 and $130,000 annually plus commission and excellent benefits.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring a Senior Data Analyst within our Business Intelligence organization to work with the Customer Value product team. The Customer Value team is responsible for matching members to providers, routing members to the appropriate care, and forecasting utilization for each of our customers. This position will be critical in building out the metric tree that shows the north star metrics that the Customer Value product team drives, and the component metrics that provide visibility into the drivers and influences that they should be focused on to do root cause analysis. It is vital that the Customer Value team can measure the impact of precision care routing (PCR) on financial performance to uncover optimization opportunities. Equipping the team with this BI support is critical to their success. You'll operate in a cross functional data team that includes data scientists and analytics engineers, all of whom are working towards this goal with you. This is a full time position on our team that reports to the Associate Director, Analytics - Product and Revenue. This is a remote position that may require occasional travel for company or team events. What you'll be doing • Partner with the Customer Value team to build, maintain, and improve reporting infrastructure that supports our provider experience metrics and related KPIs., • Develop a metric tree for any distinct Customer Value team with a separate North Star Metric, that can be broken down into component metrics and influences., • Develop dashboards and data visualizations that empower non technical users within the Customer Value team to understand overall trends and drill into drivers of metric movements., • Support the Customer Value sub-team responsible for routing members to the right care by measuring the impact of this routing on financial performance., • Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes., • Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver., • Ensure accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business., • Develop tools and analyses that enable the Customer Value team to hit their own KPIs - you're successful when you help your team be successful!, • Reduce the amount of time teams spend manually pulling data to inform decisions, • Develop dashboards and analyses that deliver ongoing value to teams, measured in proxy by the number of monthly active users and total views different dashboards and analyses receive, • You are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with you, • You have 5+ years of working experience working with data, data visualization, and dashboarding tools, • You have experience working with product and/or finance analytics, • You are strong in SQL, and have used dbt or similar data transformation tools, • You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate, • You have experience working with Looker or other similar data visualization tools (Hex, Tableau, Omni, etc), both creating the data model and building dashboards, • You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders, • You have good communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members, • You are humble, highly motivated, and thrive in fast-paced environments, • You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and business impact, • You have a passion for successfully navigating ambiguous problem areas and learning new approaches The target base salary range for this position is $125,000 - $142,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job DescriptionWho We Are At Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it. If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you. This is a HYBRID position, 1-2 days in office - Our office is located in the flatiron district in New York, NY What we are looking for: We’re looking for an Account Director with a passion for online and offline marketing, a propensity to problem-solve, phenomenal attention to detail, and who displays strong leadership qualities. The candidate should be a self-motivated team player who can manage and prioritize multiple simultaneous projects and provide client facing proactive communication daily on strategy and project status. This senior-level role will be a leading member of our Client Services team and collaborate with internal Customer Intelligence, Creative, SEO, Digital Media, Direct Mail, Email and Analytics teams. The primary function of the Account Director is to work daily across all agency channels to support client communication, campaign initiatives, KPI achievement, and account success. It is expected that the Account Director shall handle the most complex and intricate accounts in Amsive without the need of direct supervision or guidance to successfully and profitably achieve client KPI’s. The Account Director will assist in onboarding new accounts to their assignment, manage existing accounts, and strategize for upsell opportunities. Additionally, the Account Director will be involved in strategy breakout sessions that focus on our full agency services as well as have a full understanding of the omnichannel marketing landscape and full consumer buying cycle for each of the Account Director’s assigned accounts. The Account Director will act and function in a leadership capacity and lend help, assistance and training to Client Services channel team members as requested. This position will report to the Group Account Director for Healthcare and will work and partner with agency sales and strategy teams when needed to assist with pitching and planning for agency prospects, while directly managing agency accounts. What you will be doing: • Builds empathetic personal relationships with clients and engages in understanding clients’ marketing and business challenges, creating sound marketing program solutions to solve those challenges., • Leads and directs cross functional teams in building, development and delivery of omnichannel marketing programs, with an emphasis on Direct Mail, to achieve client’s stated objectives and to ensure partnership satisfaction., • Partner with leading health insurance plans and health systems to develop and manage data-driven marketing programs that drive member acquisition, engagement, and retention across channels., • Lead development and stewardship of client brand marketing strategies, ensuring alignment between brand positioning, messaging, and performance marketing initiatives across all channel, • Leverages strong data driven experience to interpret data and analytics – helping to craft the narrative that illustrates the impact of our programs on the client’s business., • Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction and proactivity of account to drive marketing goals., • Become proficient in company designated tools for success in project and account management., • Create and proactively manage internal timelines for projects and programs through proactive communication., • Log all resource hours into Amsive designated project management tool daily., • Schedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity., • Communicate with clients on a regular basis including weekly or monthly calls to review campaign performance, recommending omni-channel marketing strategies and campaign optimizations to continuously improve results., • Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests., • Facilitate and manage the invoicing process., • Maintain and/or improve account profitability through effective scope management., • Develop cross-channel insights and recommendations to solve larger business problems and improve key performance metrics; organize logistics for, narrative of and key insights for quarterly and annual business reviews., • Strong understanding of data and data insights to allow for testing strategies in audience identification, channel selection, and creative messaging., • Core responsibility to collaborate and oversee agency standards on key marketing service deliverables for mid to large agency accounts in the form of PowerPoints, POV’s and performance reports from excel to dashboard technologies to optimize, retain or upsell business., • 8+ years of experience managing direct marketing or digital marketing programs, with proven results in Direct Mail, Brand Marketing, Paid Search, SEO and/or social media initiatives., • 2+ years of healthcare experience required, from either client-side or vendor/agency-side work., • 4+ years of experience in agency environment preferred., • Demonstrated excellence in building and maintaining profitable client relationships., • Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, direct mail or creative services)., • Proven experience creating and presenting QBRs/EBRs or similar executive-level business reviews, with a strong ability to connect marketing performance to broader business and brand objectives., • Experience managing or contributing to brand marketing strategy in conjunction with performance marketing programs., • Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as main client point of contact., • Experience managing, training, and developing a growing group of direct reports; effectively delegating tasks and responsibilities to increase team capacity., • Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment., • Ability to influence others, both with the client and within the internal Amsive organization., • Strong grasp and demonstrated application of marketing and communication principles., • Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members; experience using Asana preferred., • Strong understanding of applying data and insights for use in audience, channel and creative testing strategies. This includes but is not limited to the use of predictive modeling and segmentation to optimize both campaign results and a learning agenda., • Advanced knowledge of web analytics and digital marketing tools, including Google Analytics and Google Ads Keyword Planner (Conductor Searchlight and Marin knowledge a plus) preferred., • Strong proficiency in Microsoft Office Suite, especially PowerPoint and Excel. If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800. Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history and reference verification, conducted in compliance with applicable state, federal, and local laws. As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. Powered by JazzHR TOq016bXtf

Job DescriptionJob Title: Senior Service Desk Analyst Location: Remote (New York) Duration: 6 Months Role Overview We are seeking a highly skilled Senior Service Desk Analyst to provide advanced technical support and lead knowledge management initiatives. This role requires deep expertise in service desk operations, IT troubleshooting, and knowledge base governance, with a strong focus on improving self-service, documentation quality, and operational efficiency. Key ResponsibilitiesKnowledge Management & Documentation • Own the lifecycle of knowledge articles within ServiceNow Knowledge Platform, • Create, edit, and maintain technical documentation to support ITIL processes and self-service, • Define standards for knowledge articles, taxonomy, and metadata tagging, • Manage Article Quality Index (AQI) and ensure content accuracy and usability, • Maintain knowledge repositories (including MediaWiki) and ensure content is current, • Analyze knowledge base metrics to identify gaps and improve search success rates, • Leverage AI tools to enhance documentation and close knowledge gapsService Desk & Technical Support, • Provide Level 1, 2, and 3 IT support across multiple platforms, • Manage the full lifecycle of incidents, service requests, and work orders, • Perform ticket triage, prioritization, and escalation while meeting SLAs, • Deliver support via phone, email, chat, and service portal, • Troubleshoot hardware, software, and network-related issues, • Support desktop environments (Windows, iOS), peripherals, and connectivityCollaboration & Operations, • Partner with SMEs and stakeholders to improve knowledge sharing, • Provide guidance and mentorship to service desk team members, • Ensure accurate documentation of tickets and service activities, • Participate in system upgrades, deployments, and process improvements, • Collaborate with vendors and cross-functional teamsTechnical Skills, • ServiceNow Knowledge Management (KB, workflows, AQI), • MediaWiki, SharePoint (documentation and collaboration tools), • Microsoft Office Suite & Excel (advanced analytics/reporting), • Active Directory, DNS, TCP/IP, • SCCM (imaging and deployment), • Remote tools: Cisco WebEx, Bomgar, • Endpoint security tools (e.g., McAfee ePO), • Knowledge of ITIL Service Desk best practicesRequired Qualifications, • Bachelor’s degree in IT or related field (or equivalent experience), • 2–4 years of service desk / technical support experience, • 2+ years of knowledge base management experience, • Strong troubleshooting skills across hardware, software, and networks, • Experience managing multi-channel service desk environments, • Excellent communication and documentation skillsPreferred Qualifications, • ITIL Foundation certification, • Experience supporting healthcare or hospital environments, • Familiarity with AI tools for knowledge management, • Experience with multi-platform environments and enterprise tools, • Bilingual or multilingual skillsCore Competencies, • Strong analytical and problem-solving abilities, • Ability to manage multiple tasks in a high-pressure environment, • Excellent customer service and stakeholder management skills, • Self-motivated with the ability to work independently and in teamsWork Conditions, • Primarily remote with potential onsite requirements (48-hour notice)

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. As an Inpatient Auditing Specialist you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! Seeking: PRN IP Audit Specialist 3+years' experience. Experience with Streamline evaluator, Cerner, 3/m a plus. Will be responsible for onboarding and monthly IP coding QA; CCS certification. You Will: • Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment., • Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment., • Provide coder education through the auditing process., • Prepare preliminary results for review by the facility or CCS HIM director., • Review disagreements on APC/DRG changes with the appropriate manager., • Prepare the final reports for the coding audit and actively participates in the resolution of audit findings., • Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments., • Attend coding workshops as necessary., • Stay current with regulatory changes., • Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution., • Demonstrate versatility and exceptional work across a wide range of coded services., • Meet with client facility representatives to discuss issues and trends identified in audits., • Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation., • Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues., • Function in a professional, efficient, and positive manner., • Adhere to the American Health Information Management Association's code of ethics., • Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession., • Conduct audits on external coding staff as needed and provides reports to the manager as directed., • Handle a high complexity of work functions and decision-making. What you will bring to the table: • 3+ years experience coding and auditing, • Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS, • Preferred: CCS, RHIT, or RHIA credentials., • Recent experience in academic/level 1 trauma centers, • Experience coding and auditing inpatient and outpatient records for various facilities, • Track record of acceptable productivity standards, • Maintain 95% accuracy rate for APC assignment and 95% productivity rate, • Experience with various software including EMR, Encoder and Auditing software Perks: • Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays, • Free CEUs every year, • Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable, • Equipment: monitor, laptop, mouse, headset, and keyboard, • Comprehensive training led by a credentialed professional coding manager, • Exceptional service-style management and mentorship (we're in this together!) We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$35—$45 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. As an Inpatient Auditing Specialist you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! * You Will: • Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment., • Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment., • Provide coder education through the auditing process., • Prepare preliminary results for review by the facility or CCS HIM director., • Review disagreements on APC/DRG changes with the appropriate manager., • Prepare the final reports for the coding audit and actively participates in the resolution of audit findings., • Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments., • Attend coding workshops as necessary., • Stay current with regulatory changes., • Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution., • Demonstrate versatility and exceptional work across a wide range of coded services., • Meet with client facility representatives to discuss issues and trends identified in audits., • Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation., • Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues., • Function in a professional, efficient, and positive manner., • Adhere to the American Health Information Management Association's code of ethics., • Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession., • Conduct audits on external coding staff as needed and provides reports to the manager as directed., • Handle a high complexity of work functions and decision-making. What you will bring to the table: • 3+ years experience coding and auditing, • Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS, • Preferred: CCS, RHIT, or RHIA credentials., • Recent experience in academic/level 1 trauma centers, • Experience coding and auditing inpatient and outpatient records for various facilities, • Track record of acceptable productivity standards, • Maintain 95% accuracy rate for APC assignment and 95% productivity rate, • Experience with various software including EMR, Encoder and Auditing software Perks: • Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays, • Free CEUs every year, • Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable, • Equipment: monitor, laptop, mouse, headset, and keyboard, • Comprehensive training led by a credentialed professional coding manager, • Exceptional service-style management and mentorship (we're in this together!) We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$35—$45 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Job Title: Senior Product Manager – API Integrations & Technical Support Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a Senior Product Manager to lead the strategy, design, and execution of enterprise API integrations and technical support solutions across our healthcare payer ecosystem. This individual will play a key role in enabling secure, scalable, and standards-based interoperability between internal systems, provider networks, third-party platforms, and regulatory agencies. This role demands a deep understanding of API lifecycle management, healthcare data standards (e.g., HL7, FHIR, X12), and enterprise integration strategies, combined with strong leadership and cross-functional collaboration skills. The ideal candidate will have experience delivering technical solutions in complex healthcare payer environments, with a focus on performance, reliability, and supportability. Key Responsibilities · Lead the product lifecycle for API integration capabilities — from strategy and roadmap definition through development, deployment, and ongoing support. · Define and maintain API product specifications, data models, standards, and usage documentation to enable secure and consistent integrations across payer platforms. · Partner with engineering, architecture, data governance, and business stakeholders to map source systems and data requirements to external and internal integration needs. · Drive alignment between business requirements (e.g., provider access, claims integration, eligibility checks) and technical delivery, ensuring APIs meet the performance, security, and compliance needs of a healthcare organization. · Collaborate with technical support teams to define and evolve API error handling, monitoring, versioning, and issue resolution protocols. · Lead technical support strategy for APIs, ensuring partners and developers have the tools, documentation, and guidance needed for successful integration. · Work with analytics and engineering teams to analyze API usage patterns, identify performance issues or opportunities, and define KPIs for platform reliability and customer satisfaction. · Facilitate cross-functional planning and agile execution, including backlog grooming, sprint prioritization, and go-to-market readiness. · Support enterprise interoperability and compliance initiatives (e.g., CMS Interoperability Rule, TEFCA) by managing APIs and integrations aligned with regulatory requirements. Required Qualifications · 7+ years of experience in product management or technical product leadership, including 3+ years specifically focused on APIs and system integrations in a healthcare payer or similarly complex, regulated environment. · Strong understanding of payer business domains, including claims processing, eligibility and enrollment, provider systems, and EHR/EMR integration. · Proven ability to write or review API specifications and documentation (e.g., Swagger/OpenAPI), data models, and integration guides. · Experience with data mapping, source-to-target documentation, and working with enterprise data teams to align API functionality to source systems. · Deep familiarity with RESTful API design, API lifecycle management, and platforms like Apigee, Mulesoft, AWS API Gateway, or equivalent. · Strong understanding of FHIR, HL7, X12, and other healthcare interoperability standards. · Ability to analyze and report on technical issues, usage trends, and integration KPIs. · Excellent collaboration and communication skills; ability to interface effectively with engineers, business teams, and external partners. · Hands-on experience supporting technical troubleshooting and resolution for partner or internal developer API issues. Education · Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, or a related field required. · Master’s degree or certifications in Product Management, Healthcare IT, or Cloud/Integration Platforms preferred. Preferred Experience · Experience working with or integrating provider portals, clearinghouses, or EHR platforms (e.g., Epic, Cerner). · Knowledge of CMS interoperability regulations, ONC guidelines, and payer data exchange requirements. · Familiarity with service-level management for APIs, including uptime SLAs, support tiers, and incident response. · Prior involvement in modernizing legacy systems or leading digital transformation initiatives in payer environments.

Job DescriptionHuman Resources / Authorization Specialist – Admitting, Scheduling & Billing Location: Ithaca, NY 14850 Contract Duration: 13 Weeks Schedule: Monday–Friday | Day Shift Shift Length: 8 Hours Position Overview A healthcare organization is seeking a detail-oriented Authorization Specialist to support patient access, scheduling, admitting, billing, and revenue cycle operations. This role is responsible for managing prior authorizations, verifying insurance coverage, maintaining accurate patient records, and ensuring efficient communication between patients, providers, clinics, and insurance carriers. The ideal candidate will possess strong administrative, insurance verification, and healthcare coordination experience in a fast-paced medical environment. Key Responsibilities • Initiate and process prior authorizations through payer portals, fax, and electronic systems, • Follow up with insurance companies to secure timely authorization approvals, • Submit additional clinical documentation required for authorization requests, • Verify patient insurance eligibility, coverage, and benefits, • Collect and accurately enter patient demographic and financial information into system databases, • Maintain compliance with organizational financial policies and healthcare regulations, • Utilize EMR systems, registration software, and electronic verification tools efficiently, • Maintain knowledge of insurance guidelines, reimbursement policies, and authorization requirements, • Communicate professionally with patients, physicians, clinics, and internal departments, • Support departmental productivity, quality assurance, and customer service goals, • Participate in team meetings and ongoing process improvement initiatives, • Perform additional administrative and operational duties as assignedRequired Qualifications, • High School Diploma/GED with 4+ years of relevant healthcare experienceExperience Requirements, • Minimum 2 years of healthcare administrative experience in one of the following settings:, • Physician Practice, • Hospital, • Surgery Center, • Health Plan, • Medical Office, • Minimum 1 year of experience handling insurance authorizations or prior approvalsPreferred Skills, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook), • Knowledge of medical terminology, CPT codes, and diagnosis coding, • Strong organizational, multitasking, and problem-solving abilities, • Excellent verbal and written communication skills, • Ability to work effectively in a fast-paced healthcare environment For more details contact at or Call / Text at 516-862-1169. About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job DescriptionPOSITION SUMMARYProvides comprehensive sexual and reproductive health care including but not limited to contraception, abortion and miscarriage management (medication and procedural), gender affirming hormone therapy, colposcopy and LEEP, general office gynecology, ultrasound, well-person examinations, and testing and treatment for sexually transmitted and other infections. Provides care in alignment with the Planned Parenthood of Greater New York (PPGNY) Manual of Medical Standards and Guidelines (MS&Gs). Experience in comprehensive sexual and reproductive health services preferred; PPGNY will train new staff in services as appropriate. Position may be full- or part-time. Position will involve travel to health centers in the employee’s region. ESSENTIAL JOB DUTIES AND RESPONSIBILITIESAdministrative (5%):• Completes all required trainings assigned by the agency in a timely manner.Attends required agency didactics. Obtains continuing education credits formaintenance of certification and licensure.• Participates in agency quality and risk management program including healthcenter-based quality assurance activities as assigned by medical leadership.• Understands and commits to achieving a high standard of customer satisfactionand promoting equity during health care delivery. Participates in health centerefforts to achieve goals set to improve customer relations, increase customersatisfaction and promote repeat customer visits.• Completes all responsibilities according to established protocols, policies andstandard practices in the areas of ADA and regulatory compliance programs suchas HIPAA, OSHA, CLIA and in compliance with Federal and State regulations.• Completes all responsibilities in compliance with PPGNY policies and procedures.• Works effectively with staff at all organizational levels and with volunteers, traineesand temporary agency personnel.• Adheres to affiliate goals, policies, and standards of conduct related toprofessionalism.• Assists center staff in achieving time efficient visits; meets health center productivitygoals.• Stays up to date on health center emergency procedures and respondsappropriately.• Informs manager of medical incidents and occurrences.• Performs other duties as required. Direct Clinical Care: (90%):• Provides health care which is individualized to the patient and consistent withPPGNY MS&Gs, policies and procedures.• Provides comprehensive outpatient sexual and reproductive including medicationand procedural abortion, miscarriage management, RIA, colposcopy and LEEP,gender affirming hormone therapy, STI screening/testing/treatment/prevention,contraception, menopause care, endometrial and vulvar biopsy, general officegynecology, ultrasound, and well-person care.• Performs, orders and interprets appropriate laboratory and radiologic tests.• Provides appropriate education, evaluation, management and referral for peopleof all genders seeking sexual and reproductive health care.• Ensures appropriate medical follow-up of all patient testing and/or treatment,including direct patient contacts and laboratory test review.• Creates and maintains medical documentation in EHR system in compliance withEHR policies and procedures.• Appropriately codes and bills for care provided; responds to all coding inquiries ina timely fashion.• Seeks consultations as appropriate from Regional Director of Clinical Services,Medical Director or designee.• Collaborates with advanced practice clinicians, medical assistants, health centeroperations staff and other members of the health care team and makes referralsto medical and community resources as indicated.• Provides limited clinical consultation to advanced practice clinicians during healthcenter operating hours and on call.• Participates in the overnight on-call system (does not include in-person on-call duties,third in line for call coverage). Training: (5%)• At the discretion and direction of the Regional Director of Clinical Services orMedical Director, assists in training and orientation for newly hired clinicians andnew skill development for staff clinicians.• At the discretion and direction of the health center management, assists in trainingand orientation for newly hired clinical support staff. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice.• A demonstrated commitment to learning about and enhancing practices related toracial equity and its impact on healthcare systems.• Strong relationship building and communication skills, including an ability to workand build trust across cultural differences related to related to race, class, age,gender, gender identity and expression, sexual orientation, religion, ethnicity,national origin or ability; and to reflect on one’s personal identity with humility.• Ability to provide compassionate, non-judgmental and culturally responsive careacross race, class, age, gender, gender identity and expression, sexualorientation, religion, ethnicity, national origin or ability; and demonstrates deepsense of accountability to patient experience. REQUIRED SKILLS/ABILITIES:Interpersonal• Excellent customer service and communication skills• Ability to remain focused and calm in stressful situations.• Excellent interpersonal and verbal skills• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internaland external stakeholders.• Ability to work effectively as part of team. Technical• Proficient in Microsoft Office Suite or similar software• Proficient and high degree of comfort with EMR system• Bilingual in Spanish preferred Subject Matter Knowledge• Comprehensive knowledge of sexual and reproductive care• Experience working with LGBTQ+ populations preferredWork Habits/Attributes• Keen attention to detail• Outstanding time management skills, including the ability to work under deadline.• The ability to produce high quality work in a fast-paced environment with changingand/or competing priorities.• Ability to exercise sound judgment and independent decision-making skills.• Ability to produce reliable, high-quality work with minimal direct supervision.• Ability to exercise discretion in the handling of confidential information.• Ability to demonstrate and document evidence-based clinical judgment.• Ability to make strategic decisions.• Superior negotiation skills• Ability to work a flexible or extended schedule, including evenings and weekends,as operational demands require.• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teams.• Comfort making sound strategic decisions in the face of uncertain or incompleteinformation. REQUIRED QUALIFICATIONS • Minimum educationGraduate of an accredited Medical SchoolGraduate of a residency in OB/GYN, • Minimum work experience1 year of post-residency experience preferred.PPGNY will train new staff in services as appropriate., • Licensures/CertificationsCurrent active New York State license as an OB/GYN.Current active DEA license.Current active BLS and ACLS certifications.PREFERRED QUALIFICATIONS, • 2 years of experience providing sexual and reproductive health care including abortion, colposcopy and LEEP, and gender affirming hormone therapy., • Bilingual in Spanish.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS

Job Description BGB Group Helpdesk Manager Our Agency BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. Position Overview The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs. The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment. This position is a hybrid role, with expectations the individual will work 4-5 days/week on-site in our Midtown NYC office. Role Requirements: • Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met, • Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed, • Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals, • Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications, • Support onboarding and offboarding processes, including device setup, system access, and employee moves, • Manage user accounts, permissions, and security groups in alignment with company policies, • Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability, • Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements, • Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service, • Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations, • Perform system updates, patch management, and desktop imaging to ensure security and optimal performance, • Train and support end-users on hardware, software, and best practices, • Ensure adherence to company security policies and relevant regulatory requirements, • 3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity, • Experience managing or mentoring IT support teams in a corporate environment, • Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware, • Experience with Office 365 and other cloud-based SaaS applications, • Familiarity with helpdesk ticketing systems and IT service management tools, • Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP), • Experience with device provisioning and configuration and endpoint management, • Exposure to audio/visual and basic network infrastructure is a plus, • Familiarity with ITIL or similar frameworks is a plus, • Strong troubleshooting, problem-solving, and analytical skills, • Excellent communication and interpersonal skills with a strong customer service orientation BGB Group is headquartered in New York City, and the salary range listed reflects the expected base compensation for this role in the New York City metropolitan area. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors. BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionRole Summary • Responsibilities: You will be responsible for leading a range of projects that involve devising and performing statistical analysis plans and then communicating the methodologies and results of these to our clients in the healthcare sector, • Salary: $100,000 per annum, • Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical and dental insurance, 401K plan, life insurance, full funding for external training, comprehensive travel insurance and more, • Role Type: Full-time, permanent, • Start Date: We are currently recruiting for start dates throughout 2026 and you will be asked to state your preference on your application form The Senior Statistician will lead statistics projects, working very closely with the Consultant or Team Lead as well as colleagues from all specialities, to ensure that statistics projects are delivered to an exceptionally high standard, on time and in line with client expectations. This involves providing strategic advice to clients at project initiation, supervising the project team and regular interaction with external stakeholders by teleconference, email and in person. The Senior Statistician will also be central to the quality control of the project, involving the review of colleagues' work and the provision of constructive feedback. Our team typically work on several projects at one time and the results of each analysis can feed into publications, value materials, health economic models or health technology assessment submissions. You will therefore be exposed to a wide variety of our service and a broad range of therapeutic areas. To read more about our recent articles and publications, please visit our website: You will also play a key role in contributing to business development by developing and maintaining excellent client relationships and identifying opportunities to provide additional services to clients within projects. There may also be opportunities to line manage and mentor our Statistician Interns. Career Progression Senior Statisticians are supported to progress to the Consultant Statistician role. Consultant Statisticians manage a range of projects and have full responsibility for client communication on projects, as well as leading budgeting plans and business development efforts. In addition to technical project delivery, Consultant Statisticians line manage team members and have internal responsibilities spanning areas such as recruitment and training. To learn more about the personal and professional development opportunities at Costello Medical, explore first-hand career profiles from our colleagues about their experiences with the company: About Costello Medical Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations. We have been listed in the Top 100 Best Companies to Work For list since 2017 and were proud to receive B Corporation accreditation in 2022. Learn more about us, our work, and our mission on our website: Requirements About You We are looking for individuals who are collaborative, self-motivated and enthusiastic, with a strong and demonstrable background in the HEOR sector. You will take pride in producing exceptionally high-quality work and will relish the opportunity to build successful client relationships. You will identify and capitalise on opportunities to go above and beyond for clients and exceed their expectations wherever possible. You will be someone who has a genuine desire to play an active role in the development of our growing team. You will enjoy using your experience to train and mentor others and will be skilled at delivering effective feedback to support your colleague’s professional development. You will thrive in a fast-paced environment, be highly organised and able to manage timelines across multiple projects. Additionally, you will be willing to step up and support your project team as needed. This role is suited to those who have professional experience, of typically no less than 2 years, in applying economic and mathematical modelling techniques within an industry setting, ideally within a pharmaceutical, medical devices or consulting company. Specifically, we are looking for candidates with experience: • Working directly with clients from project initiation to completion, • Leading a project team, including delegating tasks and managing the time of others coupled with the ability to manage timelines across multiple projects at once and the flexibility to respond to changing deadlines, • A degree level or higher qualification in a scientific or mathematical discipline (minimum GPA 3.3) is required. A focus on statistics and data analysis is essential, • The technical and mathematical ability, coupled with exceptional written and oral communication skills, to explain complex techniques and results to non-experts, and to teach and mentor others in the Statistics team, • An excellent understanding of and extensive experience in the R programming language, and the willingness and ability to rapidly develop your programming skills, • A willingness to trial, explore or recommend new software or techniques that may suit specific projects, • Exceptional attention to detail and a high degree of accuracy in technical and written work, along with the ability to maintain exceptional customer service and the quality of deliverables under multiple competing demands, • The ability to use your initiative and work independently, in addition to working collaboratively within project teams, • A Masters degree or PhD in a scientific or mathematical discipline, • Experience with Stan, Python, SQL, or other programming languages used for data analysis, • A starting salary of $100,000 per annum, • A discretionary profit share bonus paid twice per year, • Private medical insurance with a company contribution, • Dental and vision cover, • 23 days’ vacation leave increasing by 1 day to a maximum of 27 days. 6 public holidays plus 1 floating holiday, • The chance to work from home for up to half of your working time, • Retirement savings via a 401k plan, • Paid funding for external education and study leave, • Life insurance, • Comprehensive travel insurance, • Flexible and reasonable working hours Then, our recruitment process includes a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview which will include a short presentation you can prepare for in advance. Our standard recruitment process lasts around 1 month, however, this can be adapted if necessary. As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide: Please note that, whilst we embrace AI to innovate and improve processes, your role may involve confidential data that cannot be uploaded to AI. Therefore, it is important for us to assess your own skills and abilities, so we recommend that you do not rely solely on this technology to generate any application materials. Visa Sponsorship We welcome applications from international candidates, but we are unfortunately unable to provide visa sponsorship for working visas. Therefore, you must have the right to work in the US independently from the company. However, we are able to consider those on a temporary visa, such as an OPT visa.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Sr. Solutions Engineer (SE) based in the NY Metro Area who will report to the Manager of Solutions Engineering. In this role, you will help increase our sales and business by sharing your technical expertise and assessing our OneTrust platform for prospective customers. You will also help us stay distinct from our competitors. Your Mission • Be the go-to person for joining different systems when big sales opportunities come up. Your job will include making and showing proposals, answering RFPs, and giving tailored demonstrations. These demos will show how OneTrust's systems can be linked to meet client objectives., • Instrumental in technical deep dive discussions to architect integrations and advise customers on best practices, • Support Sales Teams with client meetings, presentations, and custom integration design options, • Coordinates with internal R&D, technical integrations, and partner integrations teams to stay on top of product capabilities as well as future direction, • Perform custom evaluations, known as proof-of-concept, to demonstrate how OneTrust's integrations meet client objectives. Your Experience Includes • Has sales skills, can set up software, and demonstrate its functions. Must have a Bachelor's degree in Computer Science, Engineering, or a related area., • 3-5 years of relevant experience, ideally in the technology industry and/or an Enterprise Cloud-based Software company, • Expertise in implementing software products or solutions to enterprise companies, • Hands on experience with REST APIs, JavaScript, FreeMarker, HTML, CSS. Powershell scripting, ASP.NET, and C# experience a plus., • Experience working with Kubernetes (preferred), Docker, and OpenShift, • Advanced knowledge of web applications, SaaS architecture, cloud computing and programming, • Ability to build relationships across stakeholders in R&D, marketing, sales and engineering, • Robust entrepreneurial skills to thrive in a complex and rapidly evolving environment For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$104,325—$139,100 USDWhere we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionGetlabs is the leading platform for at-home diagnostics. Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability. Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone. About the role:We are currently seeking Part Time Mobile Phlebotomist interested in joining a high-growth stage startup with strong experience in working in hospitals, in office, or mobile environments. Candidates must maintain a high standard of excellence with minimal supervision. The PT shift is Mon-Fri, 6am-11am Above all, we are seeking candidates who are friendly, empathetic, compassionate, and genuinely care about patients. Although we provide mobile phlebotomy, we see ourselves as a patient experience company first and foremost. For that reason, we believe the quality of our specialists is the secret sauce for Getlabs. Every interaction with patients is an opportunity to deliver a thoughtful and amazing experience.At Getlabs, you will: • Visit patients in their home or office, drive to and from appointments (in your own vehicle), process specimens with a centrifuge that plugs into your car, drop samples off at patient service centers or laboratories, • Follow safe and accurate blood collection procedures and processing of specimens, with a high degree of accuracy, • Ability to adapt in a rapid high-growth environment, • Maintain close communication with the operations and patient experience team during business hoursWhat we are looking for:, • Phlebotomy certification from an accredited agency, • 1 year of phlebotomy experience (mobile phlebotomy experience preferred), • Experience processing samples, • Certification from a national agency such as American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT), • Proven track record in providing exceptional customer service, • Strong communication skills; both written and verbal, • Ability to work independently or in a team environment under minimal supervision, • Reliable transportation and clean driving record, • Bonus Qualifications: Fluent in SpanishWe have great benefits to make your life easier so you can focus on what you're best at:, • W2 employment at $25/hr, • Flexible schedule, • Mileage reimbursement

Job DescriptionCompany Description R26_0009119 Location: Flexible (US role, must reside in US at time of application to be considered) Reports to: Head of Sales Who We Are: MRI-Simmons is an established brand that is aggressively reinventing itself through investments in technology and people. Widely recognized as the leading consumer insights company, MRI-Simmons measures consumer preferences, attitudes, and behaviors. MRI-Simmons is co-owned by GfK and SymphonyAI Group, with GfK as the majority partner. In 2023, NIQ combined with GfK, bringing together the two industry leaders with truly global reach and operations in 100+ markets, covering more than 90% of the world's population. What We Do: We empower marketers, advertising agencies and media companies to turn deep consumer understanding into smarter strategies, targetable segmentation, and more effective advertising campaigns across all media channels: linear TV, Connected TV, Digital, and Social. We enrich customer first-party data to enable more comprehensive consumer profiling and activation. Job Description About this job The Vice President, Client Revenue & Enablement owns the commercial performance of the existing client base. This role is accountable for renewals, expansion, retention, and revenue predictability, ensuring the company delivers sustained growth while operating with discipline at scale. The VP leads Account Management, Client Service, and Sales Enablement, aligning client engagement, solution delivery, and operational execution. This leader brings structure, rigor, and insight into how client activity translates into revenue outcomes and forecast accuracy. Responsibilities Client Revenue Ownership • Own revenue retention and expansion performance across the client portfolio., • Ensure renewals are proactively managed, on time, and forecastable., • Drive systematic upsell and cross-sell motions tied to demonstrated client value., • Build, lead, and scale a high performing Account Management organization with trackable KPIs., • Standardize stakeholder mapping and engagement strategies for strategic accounts., • Establish best practice processes for account planning, client business reviews, renewal risk management, pipeline hygiene, and opportunity identification., • Define clear coverage models, roles, and coordination with Account Directors, • Oversee Client Service functions including onboarding, training, product demos, and proactive client outreach., • Ensure onboarding programs accelerate time-to-value., • Ensure Client Service teams are efficiently deployed in QBRs, renewals, and expansion opportunities., • Drive utilization discipline and capacity planning to maximize impact on retention and growth., • Develop communication and tracking processes to ensure successful delivery of audience products, first-party data enrichment, and custom data integrations., • Manage coordination across various Solutions Engineering, Product, Operations, Data Governance, Data Science, and Legal based on client engagements., • Implement clear intake, approval, and delivery workflows that improve deal velocity and reduce execution risk., • Oversee tracking of audience usage, delivery status, reporting, and billing accuracy., • Partner with Product to curate scalable offerings and ensure marketplace readiness., • Own the weekly forecast for renewals and expansion pipeline., • Develop KPI frameworks that predict revenue outcomes, including renewal risk indicators, expansion signals, product adoption trends, and client engagement health., • Partner closely with Finance and Revenue Operations to align forecasting, reporting, and performance management across the revenue lifecycle., • Deliver clear, actionable insights to executive leadership with high confidence and accuracy., • Serve as a senior cross-functional leader connecting Sales, Product, Operations, Marketing, and Finance., • Ensure client insights inform product roadmap and go-to-market strategy., • Continuously improve processes, systems, and organizational design to support growth without unnecessary complexity., • Build a client-centric, performance-driven culture across all post-sale teams.Qualifications, • 12+ years of experience in client revenue, account management, customer success, or commercial operations., • Proven experience leading multifunction teams in high growth, enterprise, media, or AdTech environments., • Strong track record of owning renewals, expansion, and revenue forecasting., • Operationally rigorous with the ability to translate strategy into repeatable execution., • Comfortable navigating complex, data driven and product-centric organizations., • Comprehensive healthcare plan (medical, Rx, dental, and vision)., • Flexible spending accounts and a Health Savings Account (including company contributions)., • Life and AD&D insurance., • 401(k) retirement plan including company matching contributions., • Disability insurance., • Tuition Reimbursement., • Discretionary paid time off program and 11 paid holidays., • Flexible working environment, • Volunteer time off, • LinkedIn Learning, • Employee-Assistance-Program (EAP) Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $141,500.00 - $200,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role is eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Job Description About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician II Role: The Data Center Technician II assists in the operational integrity, security, and regulatory compliance of the data center. The technician is to have a basic knowledge of the fundamentals of telecommunications and data center operating procedures. He or she will acquire job skills and learn company policies and procedures in order to complete routine operations tasks and assignments. We are currently hiring for the Night Shift 11:00pm-7:00am, Sunday - Friday A Tier 2 technician will be responsible for day to day operations of the data center including security functions, telecommunication standards and installations, customer build outs, general site response and triage, and customer interaction. Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. A Tier 2 technician requires the following skills: Security operations, first responder, fire watch, safety, trouble shooting, causality response, basic telecom best practices, data center architecture, copper and fiber installation, transmission methods and media, electrical theory, and customer service. A Tier 2 technician will gain working knowledge of the general data center mechanical, electrical, telecom, and security equipment. Responsibilities will include customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems. These systems include, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinkler, network equipment, transmission media, cabling infrastructure, security hardware, and CCTV. Duties: • Manage building service requests through resolution., • Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management, • Remote Hands Management, • Work Order Completion Process, • Mine cables without disrupting services to any other existing data cabling on facility ladder rack or fiber trough, • Infrastructure projects (Internal/Customer), • Cage and Cabinet Build-Outs, • Overhead Installations, • Rack and Stack, • Navigate and utilize a CMMS system, • Use developed procedures to solve problems, • Assist in asset and consumable inventory management, • Responsible for the tracking and proper labeling of all equipment per established procedures, • Ensure processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to internal systems accordingly, • Monitor, and respond to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Building Monitoring, Security, and Control systems, • Follow direction of data center technicians in regards to day-to-day activities, • Provide physical security within the CoreSite premises, • Incident escalation and report writing, • Provide day-to-day exceptional customer service and support, • Maintain and complete regular facility and security tours documenting and responding to found issues, • Responsible for notifying customers, management and facility teams of security system alarms and security breaches, • Responsible for managing the loading dock shipping and receiving, • Assists with managing systems to avoid unplanned customer-impacting outages This position is required to interact with CoreSite personnel, vendors, partners, contractors and clients. Knowledge, Skills & Abilities: • Basic knowledge of fundamentals and best practices of cabling media types, • Basic understanding of 568A and 568B color codes and applications, • Familiar with CCTV and access and control security systems, • Ability to communicate effectively with customers and internal staff, • Good troubleshooting and problem solving skills, • Ability to learn quickly and address issues as they arise in a Mission Critical 24x7 environment, • Able to write concise and accurate reports, • Ability to work independently, but as part of a team concept, • Schedule flexibility with ability to work non-standard business hours, • Exhibits a strong work ethic and accountability, • Successfully meet CoreSite professional standards, • Be able to follow all escalation procedures in regard to critical or emergency situations, • Ability to operate in and promote a rigorous process-driven team environment, • Ability to logically analyze and solve problems, • Ability to effectively multi-task multiple projects, • Operate Hand and Machine Tools (hammer, drill, saw, etc.), • Operate electrical tools such as a multi-meter or infrared camera, • Familiar with computer systems and software programs - i.e., MS Word, Excel, MS Outlook, • A Tier II technician will gain an on-the-job understanding of the mechanical, electrical, fire life safety, and security systems used in a data center environment including, but not limited to the following: electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, security hardware, CCTV, monitoring, and CMMS systems Education/Experience: • High School Diploma or greater, • 2+ years of experience in either facilities or telecom industry, • Experience as an installer in a mission critical facility is a plus, • Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check. Physical Demands and special requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to stand 1/3 – 2/3 of the time, • Ability to walk 1/3 – 2/3 of the time, • Ability to sit 1/3 – 2/3 of the time, • Ability to climb and balance 1/3 – 2/3 of the time, • Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time, • Ability to reach with hands & arms 1/3 – 2/3 of the time, • Ability to smell, talk & hear, • Ability to use hands to type, handle & feel, • Ability to reach with hands and arms, • Ability to see at close and distance ranges and the ability to see color, • Must be comfortable working in a high stress, fast paced environment with shifting priorities, • Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend, • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care, • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers, and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job Description Now Hiring – Pest Control Technicians, Supervisors, & Administrative Staff Stafford Unlimited LLC | NYC • Staten Island • Long Island • Westchester • Connecticut Stafford Unlimited LLC is a growing Integrated Pest Management (IPM) company serving commercial, institutional, municipal, healthcare, residential, and transit clients across NYC, Long Island and Westchester. As we expand our operations and prepare for new contracts, we are seeking qualified professionals across multiple roles to join our team. Pest Control Technicians (Field Roles) Positions Available * Licensed Pest Control Technicians * Night Shift Technicians (institutional / transit / large facilities) * Commercial & Residential Technicians * Rodent, Bed Bug, Termite, and IPM Specialists Responsibilities * Perform pest control and IPM services at assigned locations * Rodent control, monitoring, exclusion, and documentation * Bed bug inspections and treatments (where applicable) * Accurate service reporting (mobile apps, logs, photos) * Maintain safety, compliance, and customer communication standards Requirements * Valid NYS DEC and/or NJDEP Pest Control License (required for technician roles) * Strong work ethic and attention to detail * Ability to work independently or as part of a team * Reliable transportation Night shift availability is a plus but not required for all roles. Supervisors & Operations Management Positions Available * Lead Technician / Field Supervisor * Night Operations Supervisor * Project / Account Manager (IPM, municipal, healthcare, transit) Responsibilities * Supervise technicians and field operations * Ensure quality control, compliance, and documentation * Coordinate schedules, routes, and special requests * Serve as client and contract point of contact * Support onboarding and training of new staff Requirements * Pest control field experience (supervisory preferred) * Active license strongly preferred * Strong organizational and leadership skills * Experience with commercial, municipal, or institutional accounts a plus ️ Administrative & Office Roles Positions Available * Administrative Assistant * Office / Operations Coordinator * Compliance & Documentation Support * Scheduling / Dispatch Support Responsibilities * Support daily operations and field staff * Assist with scheduling, invoicing, and reporting * Maintain compliance documents and service records * Communicate with clients and internal teams Requirements * Strong organizational and communication skills * Comfortable with computers, software, and documentation * Prior office or operations experience preferred Compensation & Growth * Competitive pay based on role, license, and experience * Overtime available for field roles * Opportunities for advancement as the company grows * Stable, long-term work across multiple sectors * Professional, team-oriented environment ⚠️ Important Note Some positions may be activated as new contracts are awarded. Conditional offers may be extended where appropriate. This posting is part of Stafford Unlimited’s ongoing growth and workforce planning. How to Apply Please send: * Resume or brief work history * Picture of your DEC Pesticide Tech or Applicator License * Position(s) of interest * Preferred work location and shift Company DescriptionPest Control Provider.Pest Control Provider.

Job Description The Role The Manager of STEM Partnerships will play a crucial role in enhancing LSC's reputation as a leader in informal STEM education, with high expectations around expanding existing portfolios. This position focuses on cultivating and strengthening relationships with existing partners and actively pursuing new, revenue-generating opportunities to drive growth in STEM programming. By leveraging exceptional sales skills, the Manager of STEM Partnerships will not only foster existing connections but also identify and convert potential partnerships into profitable ventures. This role is crucial in increasing earned revenue and accelerating LSC’s mission to inspire the next generation of scientists and engineers and engage learners of all ages with the excitement of science and technology. The Manager of STEM Partnerships reports to the Director of STEM Partnerships. What You’ll Bring You possess strong communication, relationship-building, and sales skills, coupled with a proactive approach to problem-solving and critical thinking. You thrive on cross-team collaboration and enjoy juggling multiple projects while navigating ambiguity and adapting to change. Your enthusiasm for STEM education will be a key driver in your outreach efforts. A commitment to meeting and exceeding revenue goals will be paramount. What You’ll Do The Manager of STEM Partnerships, will: * Partnership Development and Management: Develop and manage a diverse portfolio of partnerships, focused on revenue growth and mutually beneficial relationships. * Collaboration: Collaborate closely with the STEM leadership and Reservations team to enhance partnership experiences through exceptional service and measurable outcomes. * Data Management and Tracking: Utilize tools such as monday.com to track and manage all aspects of partnership programming, ensuring accurate scheduling, resource allocation, and revenue-generation data. * Outreach and Marketing Strategy: Develop engaging communications and outreach materials that resonate with diverse stakeholders, highlighting the value of LSC’s STEM initiatives. Create and implement outreach strategies, in collaboration with the Marketing team, to attract new partners and cultivate interest in STEM programming. * Research and Innovation: Conduct research to identify new revenue streams and inform the development of innovative programs that meet market needs. * Event Logistics Management: Manage logistics for STEM Education events, including Community Evening and Sensory Day, ensuring a seamless experience that strengthens LSC’s relationship with its community. * Representation and Brand Ambassadorship: Represent LSC at both on-site and off-site meetings and conferences, highlighting its work in advancing STEM education. * Other Duties: Participate in special projects and other responsibilities as necessary. Preferred Knowledge, Skills, and Abilities (KSAs) * Strong understanding of New Jersey’s educational landscape, with an eagerness to engage with potential partners. * Exceptional relationship management skills and the ability to operate professionally across all levels of staff. * Positive, friendly demeanor with excellent organizational and customer service skills. * Proactive self-starter capable of effectively managing multiple priorities and deadlines. * Aptitude for data analysis to inform decision-making processes and program enhancement. * Strong oral and written communication skills, adaptable to different audiences and purposes. * Ability to work independently while remaining a dedicated team player. * Comfort speaking to diverse audiences, from small gatherings to larger groups. * Familiarity with LSC’s STEM programming offerings and a commitment to the organization’s mission. Preferred Qualifications * Commitment to LSC’s mission * Knowledge of the education landscape in NJ and its major stakeholders. * A minimum of 3 years of experience in educational sales, with a focus on expanding and developing a client portfolio. * At least 3 years of experience in customer service and relationship management. * Experience with complex scheduling of people and projects. * Familiarity with project management and CRM software like Tessitura and monday.com. * Proficient in Google applications and graphic design tools like Canva. * A bachelor's degree in business, marketing, or a STEM-related field is preferred. Classification and Schedule This is a full-time, non-exempt position. The ideal candidate must be available to work at least eight hours per day, Monday through Friday, with flexibility for evenings and weekends as needed to meet business requirements. Travel to partner sites and conferences will be required. Physical Demands The physical requirements described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions to the extent that LSC may do so without undue hardship. The term “qualified individual with a disability” means an individual who, with or without reasonable accommodation, can perform the essential functions of the position. * On-site Support: Ability to work in open floor plan environments that can be noisy. * Physical Activity: Ability to carry up to 25 lbs of equipment or supplies needed to support events or assist in the delivery of programs; must also be able to withstand Intervals of frequent standing, walking, and moving around to provide on-site and off-site support, and assist with event setup and breakdown. * Technology Usage: Ability to conduct online research, work with large data sets, operate project management and CRM platforms, and facilitate meetings. * Event Support Flexibility: Available to work occasional mornings, evenings, weekends, and flexible hours to provide support for LSC events, requiring physical presence during setup and breakdown phases. * Multi-Tasking: Ability to stay focused and perform tasks under pressure. * Prolonged Use of Office Equipment: Will need to work in sedentary intervals that require the use of standard office equipment, such as laptops, keyboards, printers, etc., for extended periods. LSC’s Work Culture at a Glimpse LSC prides itself on fostering a culture that enables all employees to experience a sense of pleasure, passion, and purpose while in the workplace. We believe in embracing and driving change, inspiring fun and learning, and creating a positive and family-friendly team spirit. Our differences as individuals (race, gender, age, cultural heritage, physical ability, education, and lifestyle) are an asset and contribute to our ability to drive innovation. Lastly, at the heart of our work culture is the commitment to delivering a “wow factor” through our exceptional customer service to our guests and one another. Our Environment Work Location Liberty Science Center is located in a beautiful state park in Jersey City, New Jersey, with easy access to free parking, the Hudson-Bergen Light Rail, and the NJ Path train. LSC is a pleasant 15-minute commute from lower Manhattan. Travel Travel to conferences, meetings, and partner sites to observe off-site programming may be required. Compensation & Benefits The budgeted compensation for this position is $60,000-$65,000. The final salary is commensurate with abilities, education, certifications, and experience. In addition to compensation for salary, you will receive compensation in the form of generous benefits, including, but not limited to: * A range of excellent health insurance options * Flexible spending accounts for healthcare and dependent care * Life and disability coverage * Two retirement savings plans * 15 days of paid vacation (+5 additional days in year 4 and year 15) * Paid flex and sick time * Pet insurance * Employee Assistance Program * Commuter benefits * LSC Family Membership * 25% LSC store discount * 15% on-site cafe discount To Apply: Please submit a resume and cover letter highlighting why this role and this organization are a good fit for you. Liberty Science Center is an equal opportunity employer committed to fostering an inclusive and innovative environment with the best employees. We, therefore, provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, military service, marital status, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. The working hours for this role will be: Monday To Friday, 9am to 5pm EST What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence Benefits provided by Spring Health: Your Total Health: • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents, • Competitive paid time off policies including vacation, sick leave and company holidays., • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management., • 4-4.5 months of fully paid parental leave, • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care., • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively., • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices, • Focus Fridays: no meetings, no distractions, just time for you to get work done., • Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members., • Up to $1,000 Professional Development Reimbursement per calendar year. What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Overview At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Billing and Coding Compliance Specialist is responsible for ensuring that all billing and coding activities across the organization are accurate, compliant with applicable laws and regulations, and aligned with internal policies. Responsible for ensuring timely responses to Insurances regarding audit requests. This role works closely with billing staff, coders, healthcare providers, and compliance officers to identify risk, provide education, and ensure integrity in revenue cycle operations. Responsibilities: • Respond in a timely manner to Insurance audit requests., • Review clinical documentation and coding to ensure appropriate CPT, ICD-10, and HCPCS codes are assigned, and documentation meets coding billing submitted., • Identify and report compliance risks and recommend corrective actions to mitigate risk., • Collaborate with customer service and billing staff to provide guidance and feedback on patient disputes., • Formally escalate identified compliance risks, adverse audit findings, potential regulatory exposure, and patterns of non-compliance to Medical Directors and Executive Leadership in accordance with the organization’s compliance and governance framework., • Oversee and ensure full-cycle audit compliance management, including receipt, risk assessment, investigation, corrective action planning, payer response submission, monitoring, and documented closure of all external audits to ensure regulatory adherence and defensible outcomes., • Assist in the development, implementation, and enforcement of policies and procedures related to billing and coding compliance., • Investigate and resolve coding or billing discrepancies., • Prepare and maintain documentation of audit results, findings, and improvement plans., • Support external audits and respond to requests for documentation or clarification., • Stay current on updates to coding regulations, payer policies, and compliance requirements., • Participate in compliance committees and contribute to continuous improvement initiatives., • Ethico patient grievances related to billing and coding. KPIs • Documentation completeness: 100% of audits maintained with complete audit trails, including findings, responses, remediation, and closure sign-off., • Repeat finding reduction: ≥ 25% year-over-year reduction in repeat audit findings related to billing and coding non-compliance., • Corrective action completion rate: 100% of approved corrective action plans are implemented and validated within defined timelines., • Audit closure turnaround time: ≥ 90% of audits fully resolved and formally closed within payer or regulatory deadlines., • Audit response timeliness: ≥ 95% of payer and regulatory audit requests acknowledged within 5 business days. Qualifications Education & Certification: • High School Diploma or equivalent required; associate or bachelor's degree preferred., • Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent credential required., • Certified in Healthcare Compliance (CHC) a plus. Experience: • Minimum of 3 years of experience in medical billing, coding, or compliance auditing., • Strong knowledge of Medicare, Medicaid, and commercial payer rules., • Familiarity with EHR and billing systems (e.g.,EWC). Skills & Competencies: • Strong attention to detail and analytical skills., • Excellent communication and interpersonal skills., • Ability to handle confidential information with integrity., • Proficiency in Microsoft Office Suite, especially Excel and Word. Working Conditions: * • Primarily office-based with occasional travel for training or audits. 2 days in office required at a minimum, • Standard business hours with flexibility as needed to meet deadlines or address urgent compliance issues Equal Opportunity Employer Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Job Description Job Desc: Contract ends Octover 31st w/ possibilty for extension Requesting to secure flex tech asap: • Window 10 to 11 migration project. TIPS for the interviews They use a service desk in Romania but have people on site for walk ups . In Ny they hav 1 tech there. 2/3 of their environment is vdi Needs to have VIP support Needs to have vdi experience Citrix Intune Needs to have windows 10-11 migration experience Company DescriptionAXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care. About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth. Our Services: · IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs. · Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations. · Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.AXA Professionals is a premier recruitment agency specializing in connecting highly skilled IT technicians and healthcare professionals with top-tier organizations. Our mission is to deliver exceptional staffing services that address the critical needs of technology and healthcare sectors, ensuring operational efficiency and excellence in patient care.\r\n About Us: Founded in 2001 on the principles of communication, customer service, integrity, and innovation, AXA Professionals bridges the gap between talented IT experts and dedicated healthcare workers with leading companies and healthcare facilities. Our dual focus allows us to cater to the evolving needs of both technology and healthcare sectors, delivering tailored staffing solutions that drive success and growth.\r\n Our Services:\r\n· IT Technician Staffing: We provide comprehensive staffing solutions for IT roles, including network administrators, systems analysts, cybersecurity experts, and technical support specialists. Our recruitment process ensures that only the most qualified candidates are matched with clients’ specific IT needs.\r\n· Healthcare Professional Recruitment: From nurses and doctors to allied health professionals and administrative support, we source, screen, and place top talent across a wide range of healthcare disciplines. Our goal is to enhance patient care and streamline healthcare operations.\r\n· Customized Staffing Solutions: We understand that each client has unique needs. Whether you require temporary, permanent, or contract staffing, we offer flexible solutions that adapt to your organization’s requirements and timelines.

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job DescriptionDescription: The Patient Services Representative (PSR) plays a vital customer service role within DFCC’s and is often the first and last point of contact for patients. This position is responsible for ensuring a seamless patient experience during both check-in and check-out processes. Key responsibilities include verifying and updating patient demographic, insurance, and payment information, as well as coordinating appointments and addressing patient inquiries. The PSR also supports administrative and clinical operations by assisting with medication refills, referral coordination, prior authorizations, and providing general information about services across the practice. Essential Functions: • Greet and assist patients in a courteous, professional manner; serve as the first and last point of contact., • Perform patient check-in and check-out, including verification and updating of demographic, insurance, and contact information., • Schedule patient appointments in accordance with established protocols to support efficient patient flow., • Verify insurance eligibility and benefits; collect co-payments and outstanding balances., • Process and accurately document cash and credit card transactions., • Maintain accurate and up-to-date patient records in the electronic health record (EHR) system., • Respond to patient inquiries (in person and by phone) in a timely and professional manner., • Process medication prior authorizations and submit required documentation to insurance carriers., • Coordinate communication with insurance companies, providers, pharmacies, and patients as needed., • Assist patients with completing required forms and documentation., • Screen patients for financial assistance programs and collect supporting documentation., • Review patient accounts, identify outstanding balances, and collect payments when appropriate., • Inform patients of delays or extended wait times in a professional and empathetic manner., • Escalate unusual patient concerns or behaviors to the Supervisor., • Ensure all patient information is handled in compliance with HIPAA and confidentiality standards., • Demonstrate proficiency in EHR functions including registration, scheduling, insurance verification, document management, and consent collection., • Maintain effective working relationships with patients, clinical staff, and external partners., • Adhere to organizational policies, including attendance, punctuality, dress code, and professional conduct. Non-Essential Functions • Perform appointment reminder calls to patients., • Sort and distribute mail, faxes, medical records, and other correspondence., • Maintain inventory of patient forms and office supplies related to front desk operations., • Stay current with insurance programs, funding sources, and departmental updates., • Participate in training sessions, in-services, and professional development activities., • Support site and departmental quality improvement initiatives., • Demonstrate cultural competence and contribute to a respectful and inclusive environment., • Assist with general administrative support tasks as needed., • Perform additional or unrelated duties as assigned, including support during emergency situations. Requirements: · High school diploma or equivalent required. · Minimum of one (1) year of experience with prior authorizations in a healthcare setting, medical billing office, or insurance company required. · Working knowledge of regulatory standards, compliance requirements, and general business office procedures and equipment. · Excellent communication skills, both verbal and written, with the ability to effectively interact with patients, staff, and external partners in person and over the phone. · Strong interpersonal and customer service skills, with a patient-centered approach. · Demonstrated ability to multitask, prioritize responsibilities, and exercise sound independent judgment while maintaining strict confidentiality. · Proficient in computer applications, including experience with electronic medical records (EMR) systems. · Professional demeanor with the ability to present a positive image of the organization. · Highly detail-oriented with strong organizational skills. · Commitment to patient advocacy and delivering high-quality service.

Job Description An exceptional part-time opportunity awaits an experienced Optical Sales Associate or Optician seeking to join a renowned and upscale private practice in New York, NY. This is your chance to work in a modern, elegant environment with a discerning clientele, where your expertise and professionalism will be truly valued. Position Highlights: • Hourly rate: $36–$37, plus commission on sales, • Part-time role, Tue/Wed/Thu, with growth potential, • Key Responsibilities:, • Deliver outstanding optical care and service to a high-end patient base, • Assist patients in selecting the perfect eyewear to match their style and vision needs, • Perform fittings, adjustments, repairs, and measurements with precision, • Collaborate with the in-house lab to ensure quality craftsmanship (lab experience a plus), • Uphold the highest standards of professionalism in both appearance and conduct Requirements: • Licensed Dispensing Optician (LDO) or equivalent extensive optical experience, • Skilled in all facets of optical dispensing, including lens selection, frame styling, and troubleshooting, • Excellent customer service and communication skills, • Strong professional communication skills, • Polished, business-professional presentation, • Previous lab experience strongly preferred Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.

Job Description Hourly Wage $19.39 Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified. Are you looking for a better work-life balance and opportunities to grow? Join an excellent organization that puts Veterans first for a fulfilling career! Since 1946, the Veterans Canteen Service (VCS) has delivered the VCS benefits to millions of Veterans enrolled in the Department of Veteran Affairs (VA) Healthcare system, the largest Healthcare system in the United States. VCS is a program office within the Veterans Health Administration (VHA) that is Veteran-facing, providing America’s Veterans enrolled in VA’s Health Care System, their families, caregivers, and VA employees with reasonably priced merchandise and services essential to their comfort and well-being. Now hiring: Team Members to provide exceptional service in our cafes and retail markets! The Veterans Canteen Service (VCS) located at the Bronx, NY, VA Medical Center, is seeking Retail Associates who enjoy working in a fast-paced environment and are committed to serving America’s Heroes Duties: • Assists customer in locating products & provides detailed information to enhance their shopping experience., • Handles sales transactions efficiently using a cash register, ensuring accuracy & customer satisfaction., • Restocks merchandise and ensures products are properly labeled for display., • Maintains a clean & organized store environment, ensuring a pleasant & efficient shopping experience., • Performs other duties as assigned. VCS offers competitive benefits, including: • Child Care Subsidy Program, • Public Transportation Benefits (Bus Pass), • Annual Cost of Living Pay Increases, • Major Medical, Dental, Vision Insurance & Life Insurance, • Vacation & Sick Leave to include 11 (paid) Federal Holidays, • Company Contribution to Retirement Savings Plan Requirements: • A current, valid REAL ID is required to work at Veterans Canteen Service., • Excellent customer service skills, • Basic math skills for handling transactions., • Requires constant standing, walking, and frequent bending., • Must be able to lift or move objects weighing up to 40 pounds unassisted., • One year of experience in the service industry is preferred but not required., • Familiarity with retail software and point-of-sale systems is a plus. Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.

Job Description Medicare Eligibility Specialist 112 Charles Street, New York, NY 10014 Hybrid - Must live in NY, NJ, or CT Hourly Rate: $25.01 - $28.14 Join VillageCare as a Full-Time Medicare Eligibility Specialist and be part of a dynamic team that plays a crucial role in transforming lives through health care solutions. In this position, you will have the opportunity to utilize your problem-solving skills to assist individuals in navigating the complexities of Medicare eligibility. With a competitive pay range of $31.89 - $35.88 per hour, you will be rewarded for your expertise while making a tangible difference in the lives of our customers. This role empowers you to embrace a customer-centric approach, ensuring excellence and integrity in every interaction. Seize this chance to contribute to a forward-thinking organization that values smart solutions and fosters innovation in the health care industry. VillageCare: Our Mission VillageCare is a community-based, not-for-profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well-being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years. Your role as a Medicare Eligibility Specialist The role of the Medicare Eligibility Specialist at VillageCare is essential in ensuring the integrity of our enrollment processes for Medicare products. You will be responsible for conducting daily quality assurance on enrollment and disenrollment files from the State and CMS, maintaining an accurate enrollment census, and reconciling VillageCareMAX membership systems. This position involves outreach to BPaaS vendors to address eligibility discrepancies and system issues, ensuring that all pertinent information is communicated effectively to your supervisor for timely resolution. You will play a key part in facilitating monthly and yearly audits of Medicare applications, ensuring compliance with state guidelines for cancellations and disenrollments. Additionally, you will oversee the distribution of enrollment and disenrollment letters, updating internal teams on relevant reports. Your contributions will directly support our mission of excellence in healthcare service delivery as you assist the Manager of Medicare Eligibility and the Business Development team in achieving departmental goals. Does this sound like you? To excel as a Medicare Eligibility Specialist at VillageCare, candidates must possess a robust combination of healthcare experience and analytical skills. A minimum of 5-7 years of relevant experience is essential, ensuring you are well-versed in the intricacies of Medicare and Medicaid systems. A Bachelor's Degree is required, providing a strong educational foundation for this role. Proficiency in various software tools related to enrollment and disenrollment processes is crucial for maintaining accurate membership records and conducting quality assurance. Strong problem-solving skills are necessary for resolving discrepancies and ensuring compliance with state guidelines. Effective communication skills are vital, as you will be liaising with internal teams and external BPaaS vendors to address issues promptly. Attention to detail and the ability to manage multiple tasks in a fast-paced environment will contribute significantly to your success in this pivotal role, facilitating the smooth operation of Medicare eligibility processes. Knowledge and skills required for the position are: • Experience: A minimum of 5-7 years of healthcare experience Job Posted by ApplicantPro

Job Description Our dental practice has been providing the highest quality dental care in Skilled Nursing Facilities and other institutional healthcare settings for over 40 years. We are currently searching for a talented Field Representative to join our team! The qualifying candidate will use their health care experience and excellent interpersonal skills to ensure that the highest-quality dental care is being delivered to facility residents in a range of NYC and surrounding area locations. The ideal candidate will be self-motivated, responsible and have a commitment to ensuring that quality patient care is always delivered with each patient’s safety, comfort, and dignity in mind. • Previous health/dental care-sales/customer service/management, preferred., • Ability to communicate effectively with a wide range of personalities., • Excellent verbal and written communication skills., • Must be organized and computer literate., • Possess a strong sense of workplace professionalism and personal ethics., • Attention to detail and schedule timelines, a must. 9SLPJLHPQZ

Job DescriptionOur fee-for-service dental practice is searching for an exceptional Customer Service Sales Representative who can guide new patients through both dental and financial options as they begin their treatment journey. This role is perfect for someone who thrives on connection, clarity, and compassionate sales. What Youll Do Speak with new prospects who are actively seeking dental care and need clear guidance on treatment possibilities and payment plans Communicate confidently, compassionately, and professionally in both English and Spanish Help callers feel understood, supported, and ready to begin care Use your sales expertise to close treatment opportunities while prioritizing patient trust and comfort Grow with a practice that values excellence, empathy, and long-term patient relationships What Were Looking For Bilingual English/Spanish required Experience in healthcare or dental sales is a strong advantage A master closer who understands ethical, needs-based sales Warm, enthusiastic, and genuinely interested in helping people start care Full-time or part-time applicants welcome A candidate who wants to build a real career in the dental field If you are serious about this opportunity and ready to grow your career in dentistry, please send us your resume and tell us why youre enthusiastic about joining our team.

The Portfolio Manager partners with Relationship Manager(s) to successfully manage a portfolio of Non-Profit Healthcare Corporate Banking credit relationships. Secondarily, provides customer service, participates in joint sales calls with Relationship Manager(s), and identifies customer needs.

Job DescriptionSalary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? • No prior experience needed Just a background in customer service, Medicaid, or healthcare!, • Make a difference by helping patients navigate the healthcare system and retain essential home care services., • Grow with us We offer competitive benefits and opportunities for advancement. Key Responsibilities: • Patient Retention: Manage a full schedule of calls with existing clients to ensure they continue receiving our services., • Medicaid & Medicals: Follow up on Medicaid eligibility issues and obtain updated medical documentation from patients., • Process Management: Stay organized and ensure all processes are followed to retain patient services., • Collaboration: Transfer qualified and converted callers to the appropriate departments and manage patient information in Salesforce., • Patient Relations: Work with diverse patients across New York State, providing top-notch customer service. What Were Looking For: • Education: High school diploma or equivalent (required)., • Language Skills: Bilingual in Spanish (preferred)., • Tech-Savvy: Comfort with Microsoft Office, especially Excel., • Communication: Strong verbal skills, including listening, advising, and consulting., • Organized & Driven: Ability to manage time effectively and work independently or as part of a team., • Experience: Prior experience in home health care and knowledge of HHA Exchange (a plus). What We Offer: • Competitive Compensation: We offer weekly pay between $21-$23 an hour with direct deposit available and opportunities for advancement., • Health & Wellness: Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health Savings Account (HSA), Flexible Spending Account (FSA), AD&D Insurance, Life Insurance, Short & Long Term Disability, and Employee Assistance Program (EAP)., • Retirement Benefits: 401K plan., • Work-Life Balance: Generous PTO, sick days, bereavement leave, 6 paid federal holidays, and 2 floating holidays., • Additional Benefits: Employee Discount Program, referral program, loan assistance, and paid orientation. Make a Difference with Edison Home Health Care! Ready to join a team that values your skills and dedication? Apply today and be a part of something meaningful. #INDOP

Job Description InstaCare EMS is seeking new and experienced Emergency Medical Call Takers & Dispatchers to work from our Brooklyn headquarters located in Coney Island. What We Offer: • Flexible Schedules, • Weekly Paychecks, • Paid Time Off, • Professional Work Environment Duties and Responsibilities: • Works directly with hospitals, healthcare provider, facilities, patients, patient’s family members and patient caretakers’ to arrange ambulance transport, • Verifies patients’ insurance coverage, benefits, and co-pays, • Manages high volume phone calls, • Processes credit card payments, • Knowledge of Medical Terminology, • Familiarity with health insurance plans, including Medicare, Medicaid, and commercial insurance, • Excellent verbal/written interpersonal and communication skills and the ability to communicate clearly in English, • Strong attention to detail, • Effectively multi-task in a fast paced environment, • Ability to establish strong working relationships with personnel from multiple departments and divisions Qualifications: • Previous Emergency Medical Services (EMS) experience, strongly preferred, • Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR eId1GPJ65P

Job Description Patient Access Representative As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services. Who We Are: JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers. What You’ll Love About Us: • Competitive pay, • Support for ongoing education and training, • Opportunities for advanced growth including team leader, regional manager, and director, • Provided uniforms, • Health, Dental, & Vision Benefits, • HSA Options including dependent care, medical, and commuter benefits, • $10,000.00 Term Life Insurance benefit at NO cost to employees, • up to 3 weeks PTO, • 401(k) with company match, • Yearly review for growth opportunities, • Tuition discounts for employees and their families, • TicketsAtWork and LifeMart company perks, • Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie What You’ll Need: • High school diploma or equivalent., • Completion of a medical assistant certificate program preferred., • 1+ years of experience working as a medical receptionist/administrative assistant in the health care field., • Excellent organizational and time management skills, • Strong interpersonal communication skills, • Ability to work independently or as part of a team, • Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy. What You’ll Do: • Greeting patients and other visitors in the medical office., • Answer patient questions and provide assistance and directions when necessary., • Field all phone calls that arrive using our general office number., • Utilize medical office software to schedule new and follow-up appointments for patients., • Register new patients and update necessary records., • Distribute forms and paperwork to patients to ensure that required fields are completed appropriately., • Daily collection of patient financial responsibility, • Maintain confidentiality of all patient records., • Completing and tracking insurance verifications, authorizations, and referrals., • Knowledge of Workers’ Compensation and Auto claim submissions., • Perform other diverse duties as requested or required. Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this job description at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you’ll love about us section is based on full time employment with the company and is not guaranteed based on employment type. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.