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Impact Deliver exceptional customer service at each touch point, enhancing the Bank’s reputation and bottom line. Engage customers and contribute to branch and Bank success. Responsibilities • Provide outstanding customer service to customers, partners, and prospects by tailoring solutions and fulfilling needs., • Process all paying and receiving transactions accurately and timely, including cash vault activities., • Comply with internal policies, procedures, and regulatory requirements., • Support branch growth goals and business development plans. Essential Functions 1. Greet customers proactively and provide a one-stop service experience., 2. Identify customer needs and offer appropriate bank products and solutions., 3. Promote and sell Ponce products and services such as deposits, loans, and cash management., 4. Respond to customer inquiries and act as a liaison with other departments to ensure satisfaction., 5. Onboard new customers, open accounts, and complete all related documentation., 6. Complete transactions using traditional and alternative channels, such as smart ATMs and teller stations., 7. Process wire transfers and promote self-service options to enhance experiences., 8. Coordinate customer calls and follow-up meetings to provide value-added services., 9. Collaborate with other departments to provide referrals., 10. Complete assigned training on time., 11. Ensure compliance with all policies and regulatory requirements. Ancillary Functions • Ensure adherence to Bank policies and federal/state regulations., • Provide cross-functional support to other areas where needed., • Perform supportive tasks related to essential job functions. Mandatory Training Curricula Participate in required compliance and career enhancement training. Skills • Proficient in English; Spanish required., • Strong reading, writing, grammar, and mathematical skills., • Good interpersonal and communication skills., • General knowledge of retail banking procedures and regulations., • Familiarity with banking regulations and moderate PC skills., • Self-motivated with a desire for sales., • Comfortable with technology, including smartphones and online banking. Physical Demands/Working Conditions • Ability to travel to multiple branches if needed., • Typical office environment; able to lift 25 pounds., • May require standing for long periods., • Available to work Monday to Sunday as per business needs. Education/Training High school diploma or equivalent with a business emphasis. Experience Minimum of two years of related experience required.

Provide consumer assistance services for the aged, blind and disabled (ABD) and outreach services to those needing assistance in Medicaid application and the Medicare referral process. Principal Responsibilities: • Identify, educate, and enroll qualified Aged, Blind & Disabled (ABD) clients into the relevant Medicaid health insurance program, • Provide outreach services to ABD clients needing assistance in the Medicare referral process., • Identify, engage and educate people in the Medicaid and Medicare-eligible ABD population regarding available coverage options., • Maintain high quality assurance standards and, • Provide timely reporting to the New York State Department of Health (NYSDOH)., • Maintain strict confidentiality with all potential participants and enrollees., • Prepare and maintain required documentation in case file., • Compile statistics, prepare reports and other documentation, and disseminate information when necessary, • Actively participate in supervision and staff meetings., • Exchange information in a timely manner., • Complete work assignments thoroughly, accurately and within organizational time frames., • Perform other duties as needed or requested. Job Competencies & Minimum Qualifications • Working knowledge of Microsoft Office Suite and other technology., • Excellent communication and listening skills., • Bi-Lingual – particularly Russian – wanted., • Excellent customer service skills with a focus on treating clients with respect and dignity., • Able to multi-task and work independently with great attention to detail., • High School diploma required; Bachelor’s or Associate degree deemed a plus., • One year related experience and/or training ideal.

Administrative Assistant/Office manager – Carnegie Hill New York (CHNY) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHNY) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHNY emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday From 8AM-2PM 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.

We are a non-denominational, diverse Christian church in Downtown Brooklyn seeking a creative, Christ-centered leader to oversee our Kids Ministry, ages 5–12. This role involves teacher oversight, administrative duties such as scheduling, planning special events, and parent follow-up, as well as teaching one to two times a month during our 10 a.m. Sunday service. Responsibilities include, but are not limited to, leading and supporting volunteers, coordinating family communication, and managing classroom resources. The position offers $200 per week, with Sunday service plus additional planning and administrative time required. Applicants must be believers in Jesus Christ, reliable, organized, and experienced with children in church, school, or camp settings, with strong communication skills. A background check is required.