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Job Description Rooms Division Manager is responsible for ensuring the operation of Front Office, Housekeeping, Laundry and Van Drivers in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees, DUTIES & FUNCTIONS • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Review and approve departmental schedules weekly., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply at all times with AFP Management standards and regulations to encourage safe and efficient hotel operations., • Respond to all guests requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Rooms Division personnel according to hotel standards., • Prepare and conduct all front-of-house Rooms Division interviews and follow hiring procedures according to SOP's., • Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures., • Develop employee morale and ensure training of Rooms Division personnel., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all AFP Management policies., • Monitor completion of the Job Skills Checklists for hourly staff. Monitor oversold dates to ensure the maximization of rooms revenue., • Tour rooms operating departments daily, greeting employees and soliciting feedback., • Maximize room revenue and occupancy by reviewing status daily., • Analyze rate variance, monitor credit report and maintain close observation of daily house count., • Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily stand up and weekly Rooms Merchandizing meetings., • Participate with commentary on Weekly GM flash report, reporting information and actions taken to improve Salt Performance., • Respond to social media posts as part of the Social Media Response team including but not limited to Hilton Online reviews, Trip Advisors and so forth., • Monitor and support Hilton Honors Guest Recognition Program., • Monitor expenses to ensure expense control and maximize profit, using checkbook accounting as a control mechanism., • Be Knowledgeable of collective bargaining agreement., • Monitor and ensure compliance with SOP's in Rooms and Loss Prevention., • Conduct walk-throughs of public areas and guestrooms to ensure that cleanliness and maintenance standards are met., • Monitor "HHonors" to ensure the program's integrity., • Coordinate major projects such as renovations and capital expenditures, • Conduct weekly Rooms Division meeting, including a monthly financial review., • Perform Rooms Managers' performance reviews, and ensure that managers are in compliance with the standards in their administration of performance reviews to their employees., • Monitor labor expenses through schedule approval process and ensure budgeted productivity., • Prepare department heads for succession through development of their need areas, • Participate in preparing of the annual budget for Rooms Division departments., • Participate in the hotel’s M.OD. program., • Operate all aspects of the Front Office computer system, including software maintenance, respond generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain S.O.P.'s in its use., • Be the key administrator for Hilton and hotel systems, working with outside IT company to get team members onboarded with various systems. For example, Hilton Lobby, email, etc., • Be knowledgeable of the current corporate marketing programs and the standards and procedures for each., • Monitor all V.I.P.'s, special guests and requests., • Attend meetings/training as required by management. Perform other duties as requested from management. Physical requirements: • Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Mental requirements: • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions. Education & Experience: • At least 6 years of progressive experience in a hotel industry, • Previous experience in union hotel preferred, • Bachelors degree or equivalent preferred in hotel or management major., • Previous management experience required., • Previous Hilton experience preferred., • Previous experience with Hilton systems such as OnQ, HotSos, M3 preferred Salary: $90,000 - $95,000 annually

Job DescriptionHampton Inn Western Ave is looking for a Sales Manager to join our team! We’re seeking a dynamic and results-driven Sales Manager to lead ongoing sales efforts in Schenectady, NY. The ideal candidate will possess a strong sales background and an eagerness to win. This role requires a self-motivated candidate who enjoys the outbound sales process, is able to display tremendous leadership qualities, possesses strong customer service skills, as well as proven negotiating skills, and has the ability to execute administrative sales tasks. Key Responsibilities: Develop and execute comprehensive sales strategies to drive room revenue, group bookings, and corporate accounts. Lead all sales activities, including market positioning, key account development, and partnership building Collaborate with the revenue management team to optimize pricing, forecasting, and inventory management. Oversee all sales channels, including transient, corporate, group, and consortia. Maintain strong relationships with local businesses, CVBs, and tourism boards to maximize visibility and bookings. Represent the hotel at industry events, trade shows, and sales missions. Analyze performance metrics and adjust strategies to achieve financial goals. Qualifications: Minimum 2 years of progressive experience in hotel sales, with at least 1 year in a leadership role. Prior experience with Hilton brands is highly preferred. Strong understanding of revenue management Strong understanding of CRM software Proven track record of meeting and exceeding sales targets in competitive markets. Exceptional leadership, communication, and negotiation skills. Bachelor’s degree in Hospitality, Business, or a related field preferred. Why Join Us? Be part of a high-energy team in a growing market. Work with an established hotel management company with opportunities for advancement. Competitive salary + performance bonus Hilton Worldwide hotel discounts Competitive pay and benefits Employees can also take advantage of corporate discounts. Salary range $65,000- $72,000 annually based on experience Powered by JazzHR NgwUoouoxw

Job Description CONFERENCE SERVICES MANAGER SUMMARY Reporting to the Director of Sales & Marketing, this position is responsible for managing conferences and group events contracted through the sales department. The Conference Services Manager details and manages the overall conference functions, ensuring client satisfaction by successfully meeting conference goals. RESPONSIBILITIES: • Completes BEOs for all group banquet functions & meeting rooms., • Up-sells whenever possible through suggestive selling to the group leader., • Provides banquet menu information and package information to the guest., • Assist the banquet staff as required to meet our guests' needs., • Attends all special familiarization tours and special outings as requested by the Director of Sales., • Responsible for Food and Beverage forecast of events booked. Maintaining forecast accuracy as the event materializes, • Proactively identifies operational challenges with the group and works with the hotel staff and customers to solve these challenges and/or develop alternative solutions., • Required to participate in the Sales office coverage as assigned., • Performs all other assigned duties to assist in efficient departmental operation. EDUCATION AND EXPERIENCE: • 3-4 years previous experience in hotel/conference/hospitality industry, • Previous experience in conferences and events is required, • Knowledge of Windows, Word/Excel, • Experience with OnQ and Delphi preferred, • Associate's degree preferred, • Excellent communication, presentation and listening skills, • Computer skills including Microsoft Office, and database applications required, • Ability to clearly communicate with proper grammar in English with guests/visitors and hotel, • Ability to compute basic mathematical calculations, • Previous training in guest relations preferred PHYSICAL JOB REQUIREMENTS: • Carrying, lifting, pushing and/or pulling items, • Frequently standing up and moving around the facility Hilton Albany is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays $70,000 to $72,000 annually based on experience. To apply, please use the following URL: https://careers.hireology.com/hiltonalbany/728112/description

Job Description Are you someone that has an eye for detail and delivers first class service? We are currently looking for a Front Office Manager that has strong guest service skills and is passionate about hospitality that can manage a busy front office. You will manage all aspects of the department including but not limited to guest relations, reservation management, staffing, training, and payroll in accordance with hotel policies and procedures. The Front Office Manager acts as Manager on Duty when assigned. Duties and Responsibilities: • Recruit, hire, train counsel and provide comprehensive training of front office staff, • Manages and monitors activities of all employees in the Front Office department, making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed, • Maintains a professional and high-quality service-oriented environment, • Acts as Manager on Duty for the hotel, using problem solving skills to take care of complaints, disturbances, special requests and any other issues that may arise, • Informs all front office staff of daily activities, group and VIP arrivals, as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate, • Works closely with the housekeeping department to improve guest services and foster cross departmental communication, • Works closely with maintenance department to ensure proper key controls, • Adheres to bank records, account receivables/payables and other procedures to ensure accurate and timely collections, • Responsible for department payroll administration, • Conduct all department performance appraisals, • Participate in department expense and labor budgeting preparation, • Schedule personnel within budget guidelines to assure adequate staffing, • Holds monthly departmental meetings, and morning huddles to keep staff informed of all activities in the hotel, reinforcing standards of excellence and promoting a formidable team atmosphere and culture, • Perform other duties as assigned, • Must be able to travel to attend workshops, tradeshows, conventions, etc. must be able to work nights, weekends and holidays Education/Experience: • High School Diploma or GED equivalent., • A minimum of 2 years- experience in team management or supervisory experience. Hotel level front office experience is preferred. Knowledge, Skills and Abilities: • Systems experience within the IHG brands is preferred, • Must be highly motivated, self-directed, with strong initiative and desire for achievement, • Exceptional guest service skills required, • Must possess strong computer skills, • Excellent communication and presentations skills required All Exempt Managers will receive the following: • Competitive Pay, • Paid Time Off - Holiday, Vacation and Sick Days, • Great Benefits including Medical and Dental Insurance, • Voluntary Short-Term Disability Insurance, • Long Term Disability, • 401K Retirement Program with a Company match, • Hilton and Turf Hotel Employee Room Night Discounts, • Employee Referral Program - up to $225.00 per referral

Job Description TownePlace Suites Albany Airport/ Latham- 5 Forts Ferry Road, Latham, New York 12110 We are looking for Part-Time Room Attendants to join our great Team! We’re centrally located to Saratoga Race Course, RPI, SUNY Albany and Siena College and Downtown Albany is only 10 miles south. There are 114 pet friendly rooms consisting of studio, 1- and 2-bedroom suites with fully equipped kitchens, free Wi-Fi and smart TV’s. An indoor heated pool and fitness center are also available with safety restrictions in place. The TownePlace Suites Latham is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: • Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms., • Reporting discrepancies and maintenance problems to supervisor., • Providing excellent customer service by responding promptly to guest requests., • Working typical shifts that include weekends and holidays when required. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality. This position requires weekend availability. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Rate of Pay: $17.25/hour

Job DescriptionBenefits: • Employee discounts, • Free uniforms, • Paid time off The Hampton Inn & Suites Albany Airport in Latham, NY is looking for detail-oriented and bright individuals who are out-going, customer service focused and have a positive outlook to work in our housekeeping department as a Housekeeper. Housekeeper Job Requirements: Responsibilities include but are not limited to: • Must be able to perform essential housekeeping functions while meeting Hilton Brand & Matrix hospitality standards., • Must be capable of lifting up to 50 pounds frequently., • Must be able to push up to 100 pounds., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up., • Must be capable of utilizing both hands in order to perform such tasks as changing bed linens, scrubbing pots, etc., • Must be capable of reaching overhead to dust, clean the tops of equipment/appliances, and to place items in cupboards., • Must be capable of moving light furniture, (i.e. chairs, tables, etc.) in order to clean under these items., • Must be capable of climbing and descending stairs frequently throughout the shift., • Must be capable of bending over, stooping, and working on the knees in order to perform such functions as scrubbing commodes, tubs, cleaning tiles, and putting away items., • Must practice safe use of all cleaning agents., • Must be able to follow all Matrix & Brand safety practices such as wearing personal protective equipment, reading chemical warning labels, and other safe work practices., • Keep all hallways, public areas and closets clean, neat and vacuumed., • Report all missing items from rooms (i.e. irons/boards, hairdryers, etc.) to Executive Housekeeper., • Must be able to use two-way radios, telephones, general office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac, and other housekeeping equipment., • Ensure proper care of housekeeping equipment and facilities and report all maintenance as needed., • Other duties as required., • Ability to work various shifts, days, and hoursLaundry Attendant job requirement Responsibilities include but are not limited to: Job Responsibilities: • Laundry Processing: Sort, wash, dry, fold, and store laundry items according to established standards and guidelines., • Machine Operation: Operate commercial-grade washing and drying machines efficiently and safely., • Stain Removal: Identify and apply appropriate stain removal techniques to maintain the quality of linens and uniforms., • Inventory Management: Maintain an organized inventory of linens, towels, and other laundry items to ensure adequate stock levels., • Quality Control: Inspect laundered items for cleanliness and perform quality checks to ensure they meet established standards., • Maintenance: Regularly clean and maintain laundry equipment to ensure optimal performance and report any malfunctions or damages promptly., • Safety Compliance: Adhere to safety guidelines and procedures, including the proper handling and storage of cleaning chemicals., • Reporting: Keep accurate records of the number of items processed, maintenance activities, and any issues encountered during laundry operations., • Teamwork: Collaborate with housekeeping and maintenance teams to ensure seamless coordination and effective communication., • Customer Service: Provide excellent customer service to guests by addressing their laundry-related inquiries and requests.Previous housekeeping, laundry or houseman, or supervisory experience is a plus. Will train the right people. All candidates must have good verbal and written communication skills (English) and must have proper I-9 documentation to be considered for the above positions. Experience/Education: • Previous hotel experience preferred, but not required, • High school degree or equivalent required, • Job Type: Part-timeSalary: $16.00 - $16.50per hour Shift: • 8 hour shift, • Day shiftWork Location: In person Job Type: Part-time Pay: $16.00 - $16.50 per hour Expected hours: 8 per week Benefits: • Employee discount, • Paid time off, • Sick TimeShift:, • 8 hour shift, • Morning shiftExperience:, • Cleaning: 1 year (Preferred)Ability to Commute:, • Latham, NY 12110 (Required)Ability to Relocate:, • Latham, NY 12110: Relocate before starting work (Required)Work Location: In person

Job Description Job Summary: The Housekeeping Floor Supervisor is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations. Qualifications Education & Experience: • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred. Physical requirements: • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift. General Requirements: • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Doubletree by Hilton Miami Airport Convention Center Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Doubletree by Hilton Miami Airport Convention Center standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Always maintain a warm and friendly demeanor. Duties & Functions Fundamental Requirements: • Ensure employees are always attentive, friendly, helpful and courteous to all guests, managers and fellow employees., • Inspect all rooms assigned to Room Attendants daily to ensure that standards and productivity levels are being met and maintained., • Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant’s board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected room., • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards., • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked., • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office daily., • Maintain key control., • Supervise Laundry employees, when applicable., • Communicate with Guest Services regarding information about discrepant rooms. Physically check the room to determine status., • Handle items for "Lost and Found" according to the standards., • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering., • Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment., • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings., • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager according to hotel standards., • Initiate work orders for repairs and maintenance; follow through on each work order until completed., • Oversee training of Room Attendants., • Ensure completion of regular maintenance and cleaning projects on a biannual basis., • Assist Housekeeping Management in preparation of Standard of the Week., • Monitor all V.I.P.'s, special guests and requests., • Ensure overall guest satisfaction. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Housekeeping Manager Job Summary The Albany Hilton Hotel is seeking a detail-oriented, motivated Housekeeping Manager to join our hospitality team. As the manager of our housekeeping department, you recruit, hire, and train housekeeping associates, perform daily inspections of rooms and public areas and ensure exceptional service to all customers. Additionally, you ensure adequate inventory levels of cleaning products, deliver vacuums and other equipment for regular maintenance, and collaborate with other department heads and managers to create an enjoyable experience for every guest. Our ideal candidate has five or more years of experience in the hospitality industry, particularly in a leadership role. The annual salary for this role is $63,353.00 Duties and Responsibilities · Perform daily inspections of guest rooms and common areas to ensure the best possible service · Recruit, hire and train new housekeeping associates · Ensure the availability of materials and equipment · Perform staff reviews and encourage teamwork among staff · Resolve customer problems and complaints Requirements and Qualifications · High school diploma or GED certificate · Associate degree or vocational training in hospitality services (preferred) · Prior supervisory experience in a hospitality setting · Excellent written and verbal communication skills

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process.Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payme

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authori

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards.Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning bathrooms, dusting furnit

Job Description JOB SUMMARY The Food and Beverage Attendant is responsible for the sanitation of the kitchen and food preparation areas. The Attendant will follow safe food handling and service practices and work closely with the sales staff to service meeting rooms and catering needs. The Attendant will comply with any licensing or regulatory requirements. Responsibilities and Duties • DUTIES AND RESPONSIBILITIES SERVICE ATTITUDE AND COMMUNICATION • Maintain high standards of personal appearance and grooming, which include compliance with Brand dress code and uniform requirements., • Maintain a professional and friendly demeanor at all times., • Must be always attentive, courteous and efficient in the dealings with guests, managers and all other employees., • Establish and maintain good communications and team work with fellow employees and other departments within the hotel., • Develop a team player attitude for the good of the hotel., • Interact with guests by being professional. FOOD HANDLING RESPONSIBILITY • Responsible for the sanitation of the kitchen and food preparation areas., • Follow safe food handling and service practices at all times., • Work closely with the sales staff to service the meeting rooms, events with catering and any other needs., • Practice safety throughout the work shift by removing/correcting any hazards identified., • Follow all Brand safety practices such as: wearing personal protective equipment, reading chemical warning labels, and all other safe work practices., • Responsible for food service set up and break down., • Food presentation meets LodgeWorks/Brand standards., • Handle meeting room catering needs. Frequently check with contact person of meeting to see if anything else is needed., • Must be able to operate juice and milk machines, commercial refrigerators and freezers, coffee brewer, commercial dishwasher, and vacuum cleaner., • Maintain the kitchen in an orderly and clean fashion., • Wash dirty dishes as soon as possible., • Restock any necessary items during service hours., • Monitor food inventories and maintain appropriate levels; do grocery shopping activities. GENERAL RESPONSIBILITY • Comply at all times with Brand compliance standards and regulations to encourage safe and efficient hotel operations., • Participate in all-employee meetings, events and other functions required by management., • Be familiar with all policies, hotel rules and hotel terminology., • Attend meetings as required by management., • Perform any other duties as requested by management. Benefits and Perks • Full time employees receive Paid Time Off as well as qualify for Medical and Dental Insurance. Powered by JazzHR f2He8Pr2YO

Night Auditor Opportunity At Albany Hilton. If you like working with numbers and interacting with people, you might enjoy a job as a night auditor; if this sounds like you then the Albany Hilton has an exciting opportunity for you.

Maintain regular attendance in compliance DoubleTree by Hilton Standards, as required by scheduling, which will vary according to the needs of the hotel. Comply with Embassy Suites by Hilton Standards and regulations to encourage safe and efficient hotel operations.

Maintain regular attendance in compliance DoubleTree by Hilton Standards, as required by scheduling, which will vary according to the needs of the hotel. Comply with Embassy Suites by Hilton Standards and regulations to encourage safe and efficient hotel operations.

Receive accommodation reservations from visitors and take the details of all arriving guests including payment information.Provide information to guests about the procedures, policies and facilities of the hotel.Making accommodation reservations for guests who may be relocating.Maintain all guest re

If you like working with numbers and interacting with people, you might enjoy a job as a night auditor; if this sounds like you then the Albany Hilton has an exciting opportunity for you.

Accommodation Reservations Coordinator.Receive accommodation reservations from visitors and take the details of all arriving guests including payment information.Provide information to guests about the procedures, policies and facilities of the hotel.Making accommodation reservations for guests who

The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Hilton is seeking a Front Desk Supervisor to oversee front desk

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing paym

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing paym

The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Hilton is seeking a Front Desk Supervisor to oversee front desk

The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Hilton is seeking a Front Desk Supervisor to oversee front desk

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing paym

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness and appearance of guest rooms and hotel areas. Employees must ensure rooms meet Hilton cleanliness and brand standards and are ready for arriving guests. Employees must follow Hilton cleaning procedures, safety guidelines,

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness and appearance of guest rooms and hotel areas. Employees must ensure rooms meet Hilton cleanliness and brand standards and are ready for arriving guests. Employees must follow Hilton cleaning procedures, safety guidelines,

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Some Hilton locations, especially in larger cities or union hotels, may offer higher wages, attendance bonuses, or performance

The Conference Services Manager details and manages the overall conference functions, ensuring client satisfaction by successfully meeting conference goals.

While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Hotel Room Attendant (Part Time). We are looking for Part

Job Description JOB SUMMARY The cook is responsible to prepare, season, and cook menu and non-menu orders according to Brand specifications. He/she will also clean and sanitize all work areas including kitchens, food preparation, dish washing, storage, service and other areas as directed. He/she may help order supplies or help keep records and accounts. He/she will follow safe food handling and service practices and work closely with the sales staff to service guests, meeting rooms, events, catering, restaurants and bars. He/she will comply with any licensing or regulatory requirements. QUALIFICATION STANDARDS EDUCATION & EXPERIENCE • High school diploma or equivalent is preferred., • Must be fluent in English., • Food handling certificate in states or counties where required. PHYSICAL REQUIREMENTS • Long and flexible hours sometimes required., • Must be able to work evenings, weekends and holidays as needed., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to reach overhead, utilize both hands, to bend over, to stoop and kneel., • Must be capable of climbing and descending stairs during their shift. MENTAL REQUIREMENTS • Must be able to understand and follow directions, guidelines and work objectives as set forth by his/her supervisor., • Must be able to understand potential hazards and subsequent procedures involved in working around commercial chemical agents., • Must be capable of self-supervision and have the ability to manage time accordingly in order to complete the required work in a pre-specified amount of time. DUTIES AND RESPONSIBILITIES SERVICE ATTITUDE AND COMMUNICATION • Maintain high standards of personal appearance and grooming, which include compliance with Brand dress code and uniform requirements., • Maintain a professional and friendly demeanor at all times., • Must be always attentive, courteous and efficient in the dealings with guests, managers and all other employees., • Establish and maintain good communications and team work with fellow employees and other departments within the hotel., • Develop a team player attitude for the good of the hotel., • Interact with guests by being professional. FOOD & HANDLING RESPONSIBILITY • Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices., • Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, roasters, hot plates, buffets, etc., • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock., • Season and cook food according to standards or recipes., • Weigh, measure, and mix ingredients according to recipes., • Portion, arrange, and garnish food, and serve food to waiters or guests., • Complete prep in advance as required by supervisor., • Responsible for the sanitation of the kitchen and food preparation areas., • Follow safe food handling and service practices at all times., • Work closely with the sales staff to service the meeting rooms, events with catering and any other needs., • Practice safety throughout the work shift by removing/correcting any hazards identified., • Follow all Brand safety practices such as: wearing personal protective equipment, reading chemical warning labels, and all other safe work practices., • Responsible for food service set up and break down., • Handle meeting room catering needs. Frequently check with contact person of meeting to see if anything else is needed., • Must be able to operate grills, ovens, hot plates, buffets, juice and milk machines, commercial refrigerators and freezers, coffee brewer, commercial dishwasher, and vacuum cleaner., • Maintain the kitchen in an orderly and clean fashion., • Wash dirty dishes as soon as possible., • Restock any necessary items during service hours., • Monitor food inventories and maintain appropriate levels; do grocery shopping activities. GENERAL RESPONSIBILITY • Comply at all times with Brand compliance standards and regulations to encourage safe and efficient hotel operations., • Participate in all-employee meetings, events and other functions required by management., • Be familiar with all policies, hotel rules and hotel terminology., • Attend meetings as required by management., • Perform any other duties as requested by management. Powered by JazzHR eb0cv88SHF

Job Description JOB SUMMARY The Guest Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. He/she is also responsible for all reservation and inquiry calls during their shift. He/she is expected to actively develop superior service skills in dealing with clients, guest, and co-workers. QUALIFICATION STANDARDS EDUCATION & EXPERIENCE • Experience in hotel or a related field preferred., • Hilton/OnQ experience preferred., • High school diploma or equivalent required., • Must be fluent in English. PHYSICAL REQUIREMENTS • Long hours sometimes required., • Must be able to work evenings, weekends and holidays as needed., • Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift. MENTAL REQUIREMENTS • Must work well in stressful, high pressure situations., • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers., • Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary., • Must maintain composure and objectivity under pressure., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately. DUTIES AND RESPONSIBILITIES SERVICE ATTITUDE AND COMMUNICATION • Maintain high standards of personal appearance and grooming, which include compliance with Brand dress code and uniform requirements., • Maintain a professional and friendly demeaner at all times., • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel., • Must be always attentive, courteous and efficient in the dealings with clients, guests, managers and all other employees., • Demonstrate a genuine care and commitment to guest service., • Greet and welcome all guests approaching the front desk in accordance with Brand standards., • Develop a team player attitude for the good of the hotel.GUEST REPRESENTATIVE RESPONSIBILITY, • Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Answer all guest inquires (i.e. hotel services and amenities, the area, etc.)., • Ensure delivery of packages, mail and messages as needed to guests., • Follow all Brand credit policies., • Be aware of all rates, packages and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting guidelines., • Fully understand and be able to operate all relevant aspects of the front desk computer system., • Focus on his/her role in contributing to guest satisfaction surveys., • Demonstrate appropriate phone skills., • Use brand selling guidelines as part of the inquiry call process., • Consistently perform above average in the mystery call process., • Follow up on all wait list reservations., • Manage suite inventory., • Complete shift responsibility checklist., • Keep front office area clean and organized. Pay is $17 per hour Powered by JazzHR WsEjwccOoq

Job Description We are looking for people that have a passion to serve and lead others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. During the overnight shift you are essentially working without supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! As a full-time employee, you will receive the following: • Competitive Pay, • Paid Time Off - Holiday, Vacation and Personal Days, • Great Benefits including Medical and Dental Insurance, • Voluntary Short-Term Disability Insurance, • 401K Retirement Program with company contribution - FREE MONEY!, • Hilton and Turf Hotel Employee Room Night Discounts, • Employee Awards, • Employee Referral Program - up to $225.00 per referral As a Night Auditor you will be responsible for giving our guests the best hospitality experience they can have by: • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, guest requests, etc.), • Audit and reconcile PMS reports, Front Desk and Gift Shop paperwork, • Audit, reconcile, and transmit all credit cards daily, • Ensure accuracy of all numbers being reported, • Input and update monthly forecast, • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures, • Ensure overall guest satisfaction, • Prepare and email reports to corporate office daily, • Maintains and promotes a positive and cooperative work relationship with all hotel departments, • Performs any other duties as requested by your manager/supervisor EDUCATION/EXPERIENCE: High School Diploma. Experience in working with the public in a service industry or in related activities is preferred. ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds. Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.

Job Description TownePlace Suites Albany Airport/ Latham- 5 Forts Ferry Road, Latham, New York 12110 The TownePlace Suites Latham is seeking a Full-Time Front Desk Agent to join their team! We’re centrally located to Saratoga Race Course, RPI, SUNY Albany and Siena College and Downtown Albany is only 10 miles south. There are 114 pet friendly rooms consisting of studio, 1- and 2-bedroom suites with fully equipped kitchens, free Wi-Fi and smart TV’s. An indoor heated pool and fitness center are also available with safety restrictions in place. The TownePlace Suites Latham is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Typical Schedule : Morning Shifts - 7Am-3PM Evening Shifts 3PM-11PM , weekend availability needed, flexibility needed About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Marriott experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Pay : $17.25/hr, • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description TownePlace Suites Albany Airport/ Latham- 5 Forts Ferry Road, Latham, New York 12110 We are looking for a Front Office Supervisor to join our great Team! We’re centrally located to Saratoga Race Course, RPI, SUNY Albany and Siena College and Downtown Albany is only 10 miles south. There are 114 pet friendly rooms consisting of studio, 1- and 2-bedroom suites with fully equipped kitchens, free Wi-Fi and smart TV’s. An indoor heated pool and fitness center are also available with safety restrictions in place. The TownePlace Suites Latham is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Office Supervisor is responsible for coordinating the front office operations of the hotel while providing support to the management team, including but not limited to light administrative work on top of assigned front desk duties. This position requires open availability (days, evenings, overnights, weekends and holidays). Responsibilities include: • Assists in overseeing guest services and front office operations; ensuring superior service is a priority., • Foster a positive, cooperative work environment between front office staff and management., • Supervise the Front Office team. Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems. Front Desk Duties: • Greeting guests, complete the check-in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Taking reservations from incoming callers inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Typical Schedule: The Front Office Supervisor position assists the Front Office Manager and the overall front office operation so all shift availability is required. Morning Shifts: 7 AM – 3 PM, Evening Shifts: 3 PM – 11 PM, occasional Overnight Shifts: 11PM-7AM. Weekend Availability is needed. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Marriott experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • $19.25/ hr, • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Some Hilton locations, especially in larger cities or union hotels, may offer higher wages, attendance bonuses, or performance

Why Join Us? Because It's "Where You Belong"!.Earning Potential: Typical total annual earnings range from $65,000 to $80,000, based on individual performance.Day-One Benefits: Medical, Dental, Vision, 401(k), and more.Team Member Travel Program: Enjoy discounted rates at incredible properties around

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Some Hilton locations, especially in larger cities or union hotels, may offer higher wages, attendance bonuses, or performance

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Trinity Health - 103 Sitterly Road [Medical Records Clerk] As a Registration Representative at Trinity Health, you'll: Greet patients and family members to obtain and verify demographic, clinical, financial and insurance information in the process of registering patients for service delivery; Enter

Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness and appearance of guest rooms and hotel areas. Employees must ensure rooms meet Hilton cleanliness and brand standards and are ready for arriving guests. Employees must follow Hilton cleaning procedures, safety guidelines,