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Encore Global - - Responsibilities: Set up and operate basic audiovisual equipment; Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment; Meet with guests on site to ensure needs are met and equipment setup is working properl

Job Description Join Our Team as a Hotel Operations Intern at the DoubleTree by Hilton Raleigh-Cary and Hilton Garden Inn Raleigh-Cary! At Parks Hospitality Group, we are looking for a summer intern to assist various departments within the hotel and gain practical experience and insight into hotel operations. This internship program offers hands-on training in multiple hotel functions, providing valuable skills for future career advancement. What You’ll Do: • Rotate through different departments (Guest Services, Housekeeping, F&B, etc.) to understand each department’s role in hotel operations., • Assist with daily tasks and special projects to support departmental goals., • Shadow team members and attend meetings to gain insights into hotel management., • Help improve operational processes and services based on observations and feedback., • Provide guest assistance as needed and ensure excellent customer service., • Currently enrolled in a hospitality management or related degree program (minimum GPA of 3.0)., • Previous hospitality experience is preferred but not required., • Strong communication and organizational skills., • Competitive pay, giving you hands-on experience while earning., • Gain exposure to multiple departments, providing a solid foundation for your future career in hospitality., • Learn from industry leaders and contribute to the strategic direction of our hotels., • Develop valuable relationships with industry professionals and fellow interns, expanding your network., • Cultivate your skills and leadership potential through experiential learning, working on real-world projects. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions. Locations: DoubleTree by Hilton Raleigh-Cary | 500 Caitboo Ave, Cary, NC 27518 Hilton Garden Inn Raleigh-Cary | 131 Columbus Ave, Cary, NC 27518

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: DISHWASHER/ KITCHEN PORTER JOB DESCRIPTION SUMMARY: The Dishwasher/ Kitchen Porter for Summit Hospitality is responsible to gather and wash dishes when guests leave a banquet or meeting event on the hotel property and/or onsite restaurant. The position includes cleaning and maintaining a proper work environment and constant interaction with other Associates to ensure guests have a pleasant and positive memory of service at all levels. Requires flexible work schedule for days/evenings/weekends. RESPONSIBILITIES AND QUALIFICATIONS: • Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred., • High School Diploma or GED equivalent., • Exceptional people skills: ability to learn quickly and efficiently., • Professional communication skills both verbal and written (English Proficiency). ESSENTIAL DUTIES AND RESPONSIBILITIES: • Clean pans, pots, dishes, silverware, glasses, and other elements of service used in the kitchen or restaurant, • Scrape, sort, stack dirty dishes, load them into the dishwashing machine and the add soap according to directions and turn it on for cleaning, • Once the cleaning operation is complete, unload the dishes, etc. and put them in their designated places to be re-used again, • Transfer equipment from storage areas to work stations, • Clean floors, equipment, countertops, and walls, • If requested, stock supply of food and help cooking staff, • Follow all Health and Safety practices at all times, • Maintain a proper appearance, • Work well with other Associates in a fast-paced environment, • Follow directions of Supervisor, • Duties are subject to change and additional responsibilities/tasks may be assigned as needed WORK ENVIRONMENT: • Flexible schedule including early mornings/evenings and weekends, • Reliable transportation, • Food Handling certifications as required by applicable law, • Able to sit, stand, walk, lift, bend, and reach for extended periods of time, • Good hand-eye coordination with repeated movements of hands, • Able to lift 50 lbs. Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Job DescriptionDescription: JOB DESCRIPTION JOB TITLE: BREAKFAST HOST/HOSTESS DEPARTMENT: FOOD & BEVERAGE REPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: As a Breakfast Host/Hostess for Summit Hospitality Group, you hold an essential position responsible for delivering and managing a standard complimentary breakfast each morning according to the specific brand’s policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and waste management, and a sense of urgency in all matters. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where “Service is the Ultimate Amenity”. Qualifications: • Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred., • Exceptional people skills: ability to train others quickly and efficiently., • Proficient with inventory control and waste management., • Arrive at work at normally around 5:00 am or 6:00 am depending upon opening for breakfast. This first hour is devoted to all aspects of breakfast preparation., • Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea., • Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift., • Prepare hot foods which includes: heating of cooked frozen foods in a convection oven (egg, meat, carbohydrate options each day) to appropriate temperatures. Once foods are at correct temperature, place in buffet line chafing dishes. Oatmeal/hot cereal is prepared in crock pot and placed in buffet line., • Prepare waffle batter and fill dispenser if applicable., • Set up bakery items with muffins, danish, and breads., • Set up cold items with cut fruit, yogurt, hard boiled eggs, cereal, milk, etc., • Monitor food levels and refresh as necessary, clears and cleans breakfast dishes., • Greet guests during frequent visits to eating area., • At the close of breakfast, break down and clean breakfast serving areas and clean breakfast area guest tables., • Exposed food items are thrown out; dishes are washed and set up for next day. Counter tops are cleaned/floors vacuumed and mopped by breakfast host/hostess., • Food deliveries may be made 2-3 times per week. Breakfast host is responsible for verifying that all items are present and stock items in appropriate storage areas., • Follow directions of Supervisor., • Flexible work schedule including early mornings and weekends, • Must have reliable source of transportation, • Move, lift, carry, push, pull, and place objects weighing 30-50 pounds without assistance, • Able to sit, stand, bend, reach or walk for an extended period of time Fulltime Employees • Personal time after 90-days, • Insurance benefits after 90-days Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older Requirements:

Job Description Join Our Team as a Group Sales Manager at Parks Hospitality Group in Cary, NC, representing four hotels: DoubleTree by Hilton Raleigh-Cary, Hilton Garden Inn Raleigh-Cary, Homewood Suites by Hilton Raleigh Cary I-40, and Comfort Suites Regency Park. Due to an internal promotion, we are seeking a strategic and results-driven Group Sales Manager to generate revenue by identifying and securing new group business, including groups requiring meeting and event space, maintaining and expanding relationships with existing clients, and executing strategies to maximize sales opportunities across various market segments. This role supports the Area Director of Sales in achieving revenue goals and contributes to the overall success of each hotel’s sales efforts. What You’ll Do: • Develop and maintain relationships with key accounts and identify new group opportunities within assigned market segments., • Create and execute sales action plans to achieve individual and team revenue goals., • Conduct virtual and in-person site tours, presentations, and meetings with prospective clients to showcase guest rooms, meeting space, and event capabilities, • Negotiate group contracts and agreements, ensuring all terms align with the hotel’s policies and revenue objectives., • Proactively solicit group business opportunities, including groups with and without meeting or event space, and develop creative solutions to maximize total revenue., • Coordinate with operational departments, including catering and events teams, to ensure seamless execution of group programs and event requirements., • Maintain accurate and organized sales records, including client profiles, contracts, and communications., • Prepare and present regular sales reports detailing progress and opportunities within assigned segments., • Attend networking events, trade shows, and industry-related functions to promote the hotel and build client relationships., • Strong sales and negotiation skills with the ability to close deals effectively., • Excellent communication and presentation abilities., • Minimum of 2 years of progressive hotel sales experience., • Proven track record of meeting or exceeding revenue goals and executing effective sales strategies., • Strong communication, analytical, organizational, and time management skills., • Experience supporting or leading sales efforts across multiple properties preferred., • Competitive pay and comprehensive benefits, including medical, dental, and vision from day one., • 401(k) with company matching to help you plan for the future., • Paid time off (PTO) for all team members, because we value your well-being., • Monthly incentive program., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions. Locations: DoubleTree by Hilton Raleigh-Cary | 500 Caitboo Ave, Cary, NC 27518 Homewood Suites by Hilton Raleigh Cary I-40 | 555 Crossroads Blvd, Cary, NC 27518 Hilton Garden Inn Raleigh-Cary | 131 Columbus Ave, Cary, NC 27518 Comfort Suites Regency Park | 350 Ashville Ave, Cary, NC 27518

Job Description Regional Director of Sales - Hospitality in Raleigh, NC, US The Regional Director of Sales holds the responsibility for executing impactful sales strategies to enhance hotel profitability and ensure top-notch customer satisfaction. This role is centered on achieving or exceeding revenue targets for occupancy and average daily rate (ADR) throughout Shri Hotels’ collection. Close coordination with hotel management and revenue teams is essential to align strategies and optimize growth opportunities. The ideal candidate will demonstrate a successful sales leadership background in the hospitality industry and play a crucial role in propelling revenue achievements. This role mandates the individual to be located in the Raleigh-Durham area and be present in the office on a full-time basis. Key Attributes • Proactive, self-motivated, and target-driven with a dedication to surpassing expectations., • Excellent communication, interpersonal, and presentation skills., • Results-driven with a focus on revenue enhancement and guest contentment., • Competitive salary with performance-linked incentives., • Comprehensive Health Insurance coverage., • Generous Paid Time Off (PTO) allowance., • Formulate and execute strategies to drive new business and enhance hotel revenue growth., • Identify, assess, and attract new business opportunities to meet revenue targets., • Evaluate business prospects and ensure closure of the most profitable deals based on market conditions., • Promote additional business opportunities to maximize revenue potential., • Stay informed about market trends, competitors, and industry advancements to guide sales strategies effectively., • Collaborate with Corporate Team, General Managers, and Revenue Management team to align sales strategies with pricing and hotel objectives., • Respond promptly to group sales leads and oversee event communication and implementation efficiently., • Act as a liaison between the hotel and clients throughout the event sales process., • Cultivate and manage relationships with key clients to provide VIP recognition and exceptional service., • Address and resolve customer issues and complaints promptly., • Utilize guest feedback and surveys to pinpoint areas for service enhancement., • Create and maintain sales-related documents like contracts, proposals, and event orders., • Manage department budget, process payroll, and oversee accounting and purchasing functions., • Keep accurate records of sales activities and client interactions., • Ensure proper handling of payments and assist with any billing-related concerns.Qualifications:, • Minimum of 5 years of experience in hotel sales, with a background in both transient and group sales being essential., • Bachelor’s degree in Hospitality Management, Business Administration, or related field, or a combination of relevant education and experience., • Proficient in interpersonal, communication, and presentation skills, with a proven ability to develop and execute successful sales strategies and lead teams effectively., • Previous experience in sales with Marriott, Hilton, IHG, Wyndham, and Choice-branded properties preferred., • Familiarity with hotel software such as MARSHA, Delphi, FOSSE, SFA, Quick Group, One Yield, Opera, OnQ, Choice Advantage, or similar systems is advantageous., • Strong organizational, time-management, and prioritization skills., • Ability to work independently and manage multiple tasks efficiently in a fast-paced environment., • Based in the Raleigh-Durham area and required to be present in the office throughout the workweek.About Company Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina. Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

Job Description Join Our Team as a Director of Business Travel Sales at the Cary Collection of Hilton Hotels, which includes DoubleTree by Hilton Raleigh-Cary, Hilton Garden Inn Raleigh-Cary, and Homewood Suites by Hilton Raleigh Cary I-40. At Parks Hospitality Group, we are seeking a strategic and results-driven Director of Business Travel and Sales to lead and execute corporate transient and negotiated business strategies across a designated group of hotels. This role is focused on driving sustained revenue growth within business travel, negotiated corporate, and local accounts, while partnering closely with hotel leadership and revenue management to align sales efforts with overall performance goals. What You’ll Do: • Lead the development and execution of business travel, project teams, and corporate sales strategies across assigned hotels., • Manage and grow key negotiated corporate and business travel accounts at the local, regional, and national level., • Identify new business opportunities within corporate transient, local negotiated, and extended stay segments., • Leverage corporate and business travel relationships to uncover group and meeting opportunities, driving incremental revenue through cross-selling across assigned hotels and the broader portfolio., • Collaborate with the Director of Sales and Revenue Management to analyze market trends, prepare forecasts, and develop pricing strategies., • Conduct virtual and in-person site tours, presentations, and meetings with prospective clients to showcase the property’s offerings., • Minimum of 4 years of progressive hotel sales experience, with focused-service hotel experience preferred., • Proven track record of meeting or exceeding revenue goals and executing effective sales strategies., • Strong communication, analytical, organizational, and time management skills., • Experience supporting or leading sales efforts across multiple properties preferred., • Working knowledge of hotel operations, sales systems, and the local market., • Competitive pay and comprehensive benefits, including medical, dental, and vision from day one., • 401(k) with company matching to help you plan for the future., • Paid time off (PTO) for all team members, because we value your well-being., • Monthly incentive program., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment where you can grow professionally and be recognized for your contributions. Locations: DoubleTree by Hilton Raleigh-Cary | 500 Caitboo Ave, Cary, NC 27518 Hilton Garden Inn Raleigh-Cary | 131 Columbus Ave, Cary, NC 27518 Homewood Suites by Hilton Raleigh Cary I-40 | 555 Crossroads Blvd, Cary, NC 27518

Job Description Task Force General Manager Opal Hotels Group is seeking an experienced Task Force General Manager to support various Hilton, Marriott and IHG within our portfolio. This position will be assigned to hotels as interim General Manager. While on assignment, you will lead all aspects of hotel operations which includes oversight of all departments and helping to maintain brand standards and Opal’s standard operating procedures. This position will also support corporate operations with various projects and training as needed. This is remote-based position with 90% travel. The ideal candidate will live in North Carolina and have extensive General Manager experience with Hilton, Marriott and IHG branded hotels. About the company Opal Hotels Group is an ownership and hotel management company based in Raleigh, NC. Our portfolio is primarily located throughout North Carolina, with additional hotels in Virginia, Georgia, and New Jersey. What’s the job? As the Task Force General Manager for Opal Hotels Group, you will be deployed across the portfolio to lead hotel operations, drive financial performance, and ensure exceptional guest and team experiences. This role provides hands-on leadership during hotel transitions, leadership gaps, and operational needs. The Task Force General Manager oversees all departments, manages budgets, implements brand and company standards, and partners with corporate leadership on special projects to support operational excellence across the organization. Experience with Marriott, IHG, and Hilton brand standards is required. Department: Executive Office Reports to: VP of Operations Your day-to-day Leadership • Motivate, coach / mentor, and train team members, set goals and hold team members accountable., • Provide feedback, rewards, and recognition to team members., • Develop programs and initiatives to increase team engagement that are aligned with a service philosophy., • Develop, implement and monitor team member succession planning to ensure future bench strength., • Oversee HR related actions in accordance with rules and policies., • Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment and adhere to Opal’s Standard Operating Procedures., • Review and implement newly introduced/updated Opal and Brand standards., • Perform other duties as assigned. May also serve as Director of Sales., • Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget to attain financial goals., • Effectively manage and control all operational expenses including labor, overtime, supplies etc., enforce Opal’s procurement guidelines, and seek and implement cost saving strategies., • Analyze financials to drive revenues, future profitability and maximum return on investment., • Use distribution channels and technology platforms to drive revenue and maximize market share., • Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations, • Serve and build relationships with guests – ask for their feedback and show them hospitality., • Ensure a safe and secure environment for guests, colleagues and hotel assets in compliance with policies and procedures and regulatory requirements., • Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations., • Drive team member involvement in community organizations, activities and businesses., • Must be willing to travel 80-90% of the time to all properties within our portfolio, as needed., • High school diploma or higher-level education, • 3 years hotel experience, with preferably 2 years of management experience, or equivalent combination of education and experience, • Must be a strong leader, self-motivator, team builder and willing to work 50+ hours per week with flexibility (minimum 5 days per week)., • Experience required may vary based on size and complexity of operation., • Lead and execute the approved business plan to attain and exceed the financial goals when overseeing a property., • Maintain a high personal visibility throughout the property and throughout the day and week., • Gain and maintain excellent knowledge of local competition and general industry trends., • Handle any emergencies at the hotel., • Actively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team., • Assess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records (including new hire, disciplinary, termination)., • Closely monitor sales solicitation activities., • Conduct weekly departmental meetings and participate in daily huddles with each department head/manager to review prior day’s outcomes and today’s goals., • Conduct prescheduled weekly meetings with the department heads/managers., • Conduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates., • Ensure all associates are trained on emergency and security procedures and policies., • Ensure that all property equipment is in good working condition., • Successfully maintain adequate staffing., • Plan and execute monthly employee gathering., • Inspect guest rooms and facilities on a daily basis., • Ensure all training and documentation is conducted according to Opal and Brand requirements., • Ensure all licenses, certifications, and life safety documents are up to date., • Ensure response to Franchise guest surveys and online reviews (TripAdvisor, Google, Expedia, etc)., • Ensure response to credit card chargeback disputes., • Adaptability, • Effective communication skills, • Good listener, • Emphatic and tolerant, • Open with praise, discreet with criticism, • Consistent and congruent, • Rational, prudent and practical, • Willing to work on weekends and holidays if required, • Competitive Pay, • Quarterly Bonus potential, • 7 Paid Holidays per year, • Bereavement Leave, • Medical, Vision, Dental and Supplemental benefits, • 401(k) Matching up to 4%, • Life Insurance policy benefit, • PTO (Paid Time Off), • Employee Friends & Family Room Rate Discount (not valid at your place of employment) Performance shall be measured by: • Budgeted EBITDA, • Opal Audit The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Job Description As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible! Compensation: $55,000 - $75,000 yearly Responsibilities: • Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them, • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings, • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep, • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service, • Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized, • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meet overall hotel goals, • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest serviceQualifications:, • You must have 5 or more years of experience working in the hospitality field, • Proven customer service experience as a manager; strong guest-focused mentality, • Previous experience as a hotel manager, assistant manager, or hotel department manager required, • Demonstrate excellent organizational skills, communication skills, and problem-solving skills, • This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred, • Must be Marriott Qualified and have Marriott GM Experience About Company Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina. Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

Hilton Cleaner (Room Attendant) Job Description. A Hilton Cleaner (Room Attendant) is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas.

Job Description Join Our Team as a Housekeeper at the Hilton Garden Inn Raleigh Cary! At Parks Hospitality Group, we believe that every detail matters in creating an exceptional guest experience. We’re looking for a dedicated and reliable Housekeeper to help us maintain our high standards of cleanliness and comfort. Your work will make a difference every day, ensuring our guests feel at home in a spotless environment. What You’ll Do: • Keep guest rooms spotless, ensuring they meet the highest cleanliness standards., • Replace linens and restock room amenities, keeping things fresh for every guest., • Maintain public spaces, including hallways and restrooms, ensuring cleanliness and safety., • Report any maintenance needs to ensure the property remains in top condition., • Provide a high level of customer service, addressing guest needs promptly., • A high school diploma or equivalent., • Previous housekeeping experience is preferred., • Comfort with cleaning equipment and chemicals., • An eye for detail and the ability to stay organized., • Strong communication skills and a team-focused attitude., • Flexibility to work weekends and holidays., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: Hilton Garden Inn Raleigh Cary 131 Columbus Ave Cary, NC 27518

Job DescriptionDescription: JOB DESCRIPTION JOB TITLE: BREAKFAST HOST/HOSTESS DEPARTMENT: FOOD & BEVERAGE REPORTS TO: FOOD & BEVERAGE/OPERATIONS/ASSISTANT GENERAL MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: As a Breakfast Host/Hostess for Summit Hospitality Group, you hold an essential position responsible for delivering and managing a standard complimentary breakfast each morning according to the specific brand’s policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and waste management, and a sense of urgency in all matters. The person filling this role is an ambassador of all the core values of Summit Hospitality Group where “Service is the Ultimate Amenity”. Qualifications: • Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred., • Exceptional people skills: ability to train others quickly and efficiently., • Proficient with inventory control and waste management., • Arrive at work at normally around 5:00 am or 6:00 am depending upon opening for breakfast. This first hour is devoted to all aspects of breakfast preparation., • Prepare all standard hotel varieties of coffee: regular, robust, decaf and hot water for tea., • Stock coffee stations: creamers, sugar options, cups, lids, stirrers, and napkins; and restock as necessary during shift., • Prepare hot foods which includes: heating of cooked frozen foods in a convection oven (egg, meat, carbohydrate options each day) to appropriate temperatures. Once foods are at correct temperature, place in buffet line chafing dishes. Oatmeal/hot cereal is prepared in crock pot and placed in buffet line., • Prepare waffle batter and fill dispenser if applicable., • Set up bakery items with muffins, danish, and breads., • Set up cold items with cut fruit, yogurt, hard boiled eggs, cereal, milk, etc., • Monitor food levels and refresh as necessary, clears and cleans breakfast dishes., • Greet guests during frequent visits to eating area., • At the close of breakfast, break down and clean breakfast serving areas and clean breakfast area guest tables., • Exposed food items are thrown out; dishes are washed and set up for next day. Counter tops are cleaned/floors vacuumed and mopped by breakfast host/hostess., • Food deliveries may be made 2-3 times per week. Breakfast host is responsible for verifying that all items are present and stock items in appropriate storage areas., • Follow directions of Supervisor., • Flexible work schedule including early mornings and weekends, • Must have reliable source of transportation, • Move, lift, carry, push, pull, and place objects weighing 30-50 pounds without assistance, • Able to sit, stand, bend, reach or walk for an extended period of time Fulltime Employees • Personal time after 90-days, • Insurance benefits after 90-days Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older Requirements:

Job Description Join Our Team as a Housekeeper at the Hilton Garden Inn Raleigh Cary At Parks Hospitality Group, we believe that every detail matters in creating an exceptional guest experience. We’re looking for a dedicated and reliable Housekeeper to help us maintain our high standards of cleanliness and comfort. Your work will make a difference every day, ensuring our guests feel at home in a spotless environment. What You’ll Do: • Keep guest rooms spotless, ensuring they meet the highest cleanliness standards., • Replace linens and restock room amenities, keeping things fresh for every guest., • Maintain public spaces, including hallways and restrooms, ensuring cleanliness and safety., • Report any maintenance needs to ensure the property remains in top condition., • Provide a high level of customer service, addressing guest needs promptly., • A high school diploma or equivalent., • Previous housekeeping experience is preferred., • Comfort with cleaning equipment and chemicals., • An eye for detail and the ability to stay organized., • Strong communication skills and a team-focused attitude., • Flexibility to work weekends and holidays., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: Hilton Garden Inn Raleigh Cary 131 Columbus Ave Cary, NC 27518

Job Description Join Our Team as a Housekeeper at the DoubleTree by Hilton Raleigh-Cary! At Parks Hospitality Group, we are looking for a detail-oriented Housekeeper to ensure the cleanliness and tidiness of guest rooms and public areas. This position involves performing advanced cleaning tasks to maintain a welcoming environment for guests, while upholding high standards of cleanliness and quality. What You’ll Do: • Provide exceptional customer service to all hotel guests, ensuring their comfort and satisfaction., • Thoroughly clean assigned rooms, including sweeping, mopping, vacuuming, dusting, cleaning commodes, and changing linens., • Replace linens and restock guest amenities as needed., • Maintain cleanliness and organization of housekeeping carts., • Follow safety and sanitation guidelines, using correct cleaning chemicals for designated surfaces., • Report any maintenance issues or missing/damaged items through the hotel operations software., • Handle lost and found items in accordance with hotel procedures., • Ensure guest rooms are secure by keeping doors locked and reporting any security issues., • Assist with special cleaning projects and tasks as assigned., • At least 2 years of hotel housekeeping experience., • Strong attention to detail and commitment to cleanliness., • Ability to work independently and prioritize tasks effectively., • Good communication skills and the ability to collaborate with a team., • Physical stamina to perform cleaning tasks for extended periods., • Flexibility to work shifts, weekends, and holidays., • High school diploma or equivalent., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: DoubleTree by Hilton Raleigh-Cary! | 500 Caitboo Avenue, Cary, NC 27518

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: HOST/HOSTESS HOTEL/RESTAURANT JOB DESCRIPTION SUMMARY: The Host/Hostess for Summit Hospitality Group is responsible for delivering and managing a standard complimentary first impressions each day according to the specific brand’s policies and procedures. This is a very visible hospitality role and one that includes a high level of attention to detail, very friendly service, focus on cost control and people management, and a sense of urgency in all matters. This is an hourly position. PREREQUISITES/QUALIFICATIONS: · Previous experience in hotel/restaurant with major brand, Marriott, Hilton, Hyatt, preferred. Minimum 2+ years’ experience in high volume polished casual setting. · Exceptional people skills: ability to train others quickly and efficiently. · Proficient with inventory control and people management. · Professional communication skills both verbal and written (English Proficiency). DUTIES & RESPONSIBILITIES: · Arrive at work with the full first hour devoted to restaurant readiness prior to opening. · Prepare all floor plans, designate server/buddy zones for optimal guest experience. · Prepare the host/hostess stand with relay radio systems fully charged and ready to communicate with other hostess staff as reservations and walk-ins enter the hotel and arrive to the 7th floor. The expectation is to be on a continuous reservation waiting list. · Arrange Open Table reservations and map out a server ready plan for staggered tables and having all hospitality areas completely mapped out and designated based on guest notes, server strengths, and special occasion parties, groups, and tours for smooth shift. · Remain cognizant of flow of service and prepared to adjust and flex continuously including but not limited turning tables, pre-bussing, and cleaning tables to reset upon guest expectation and doing everything possible to adhere to guest requested notes. · Constantly check-in with lead, supervisor, or management and let escalated guest complaints, if any, be resolved by management team only upon information. · Set up hostess stand and ensure all notes, relays, and management is good with your close and reset for the following shift and checkout with management team properly. · Always monitor guest satisfaction levels throughout the shift by circulating the floor. · Uniform should be constant smile, business casual attire, no lavish facial piercings or hair coloring, and any visible tattoos should be tasteful or hidden upon request. · Greet guests during frequent visits to elevator, restaurant, or special occasion area. · Help assist with any storage areas, breakdown of restaurant and/or bar responsibilities and last check on guest experience within close before closing reservations or adhering to walk-ins and guest wait list. Please ensure memorable guest experiences from start to finish by always rolling out red carpet commitment and say hello and bye to every guest. · Duties are subject to change and additional responsibilities/tasks may be assigned as needed by the lead, supervisor, or management team. Mainly assisting with finishing the last hour of service by ensuring that service staff are set up for success with restock of glassware, water, B&B dishes, silverware rollups, and cleanliness of tables for next shift especially if brunches or banquets occur the next business day. WORK ENVIRONMENT: · Flexible schedule including early mornings on weekends, early afternoon for weekdays, and flexible to work banquets and food run as necessary. · Valid Driver’s license and SS Card, Birth Certificate, or Passport · Food Handling certifications as required by applicable law · Able to sit, stand, walk, lift, bend, and reach for extended periods of time · Able to lift 50 lbs. Benefits: · Vacation/Personal time for Fulltime Associates · Insurance benefits; Medical, Dental, Vision, Life Insurance, FSA, Supplemental Insurance for Fulltime Associates · Hotel Discounts · Quarterly Bonuses Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Job DescriptionDescription: Raleigh, NC Description SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations. Daily operations consist of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner. PREREQUISITES/QUALIFICATIONS: · Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt · Strong leadership skills · Excellent oral and written communication skills · Demonstrated planning and organizational ability · Able to prioritize and quickly change direction as needs arise · Working knowledge of FOSSE, Microsoft programming, Excel, Toast, and Micros Restaurant Management System · Able to diagnose and repair simple computer problems · Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: · Provide Customer Service to guests in an intelligent and professional manner · Run shift reports/journals from Front Office Systems · Prepare daily arrivals/departure reports with a strong focus on guest requests. · Makes corrections and adjustments and handles all computer problems that might occur throughout the shift · Reviews and corrects discrepancies in the Front Desk System · Ensures complete guest satisfaction · Completes Guest registration process · Must be familiar with computer systems for Guest reservation information processing · Must verify and imprint Guest credit cards for authorization · Must be well versed in cash handling and accurately balance house bank · Assigns guests rooms based upon preferences and availability · Drives the Revenue Management process by selling rooms at various rates · Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution · Answers questions in regards to hotel facilities and services · Answers the telephone and books reservations · Answers Guest inquiries for local directions/events · Recommends local area restaurants, points of interest, or needs for transportation · Maintains cleanliness of front desk, lobby, and back office · Follows up promptly with Guest check-ins, complaints, and other requests · Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests · Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity · Participates in Hotel Safety Committee · Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People · Duties are subject to change and additional duties may be assigned as needed · Able to drive Company’s Vehicle for Guests Transportation to/from · Assists with setting up meeting rooms WORK ENVIRONMENT: · Flexible work schedule including weekends; this position is referred to as first or second shift. · Able to lift 50 lbs · Valid Driver’s license · Sitting, standing, reaching, and bending for extended periods of time Requirements:

Job Description The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: • Strong interpersonal and communication skills, • Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity, • Capable of managing multiple tasks in a dynamic environment, • Exhibits a high degree of integrity and professionalism Benefits • Competitive salary and bonus structure, • Health insurance benefits, • Paid time off Operational Oversight and Team Management • Oversee daily operations across all hotel properties to ensure consistency and quality., • Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs., • Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies., • Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness., • Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening • Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization)., • Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments., • Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period., • Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight • Collaborate with executive management to establish short- and long-term operational goals aligned with the company’s strategic objectives., • Monitor budgets, financial performance, and operational costs for each property to drive profitability., • Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance • Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs., • Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting • Work closely with the corporate team and other departments to align operational efforts with overall business objectives., • Regularly report on operational performance, challenges, and opportunities to senior management.Qualifications:, • The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham., • Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively., • Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems., • A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree., • Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.About Company Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 650 hotel rooms, showcasing a versatile selection of select-service properties located throughout North Carolina. Our portfolio features a diverse range of assets across renowned brands such as Marriott, Hilton, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

Job Description What Makes a McKibbon Cook in Raleigh Downtown? You will be servicing both the Moonsong Cafe in the Tempo and the Homewood Suites by Hilton breakfast. The Cook is responsible for creating cuisine that provides an exceptional dining experience for all of our guests utilizing the Moonsong Cage at the Tempo and the Homewood Suites by Hilton. Hotels are in one building. The primary objective is to create a personalized experience that will entice our guests to return and share their experiences. Your responsibilities include, (but are not limited to) kitchen set-up and station preparation prior to service and at the end of the shift, maintaining the condition of the service area and kitchen, as well as regularly interacting with guests. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Cook will welcome and acknowledge all guests according to company standards., • You will anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation., • You will prepare ingredients for cooking, including portioning, chopping, and storing food., • Cook will prepare excellent quality food on budget., • You will assist with ordering, receiving, and inventory as directed by the management staff., • You will set up, stock, and maintain work areas., • Cook will move, lift, carry, push, pull, and/or place objects weighing up to 25 lbs., • You will follow all company, safety, and security policies and procedures., • You will check expiration dates on all food items to ensure freshness., • You will report any accidents, injuries, and unsafe work conditions., • You will maintain confidentiality of proprietary information to protect company assets., • You will perform any other reasonable job duties as requested by management. Job Requirements: • A valid food handlers card or the ability to obtain one, • The lawful ability to serve alcohol and or prepare/handle alcoholic beverages, • Flexible work schedule, • Ability to prepare/cook food according to recipes, quality and presentation standards, • Ability to operate a variety of kitchen equipment, • The physical ability to stand, sit, or walk for extended periods of time, • Knowledge of dining room service procedures and kitchen functions, • The ability to communicate effectively Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: * Comprehensive benefits package including medical, dental, and vision * Life insurance * Pet Insurance * Short and long-term disability * Paid time off and holidays * Tuition assistance Financial & Occupational Wellness: All Associates * Competitive Compensation with incentives (incentives vary by position) * 401K Savings Plan with 50% matching funds * Associate referral program * Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates * Fundraising matching funds program * Team volunteer opportunities * 24/7 chaplain services * Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionDescription: JOB DESCRIPTION JOB TITLE: NIGHT AUDITOR DEPARTMENT: GUEST SERVICES REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: The Hotel Night Auditor for Summit Hospitality Group is responsible for posting and balancing room, restaurant, and bar guest folio charges. Maintaining files and resetting systems for the next day’s operation. Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift. Submits paperwork through established communication channels to Corporate Office-designated Accounting Manager. Qualifications: • Two (2) years previous experience as a Night Auditor for a name brand hotel chain; preference for Marriott, Hilton, Hyatt., • Strong leadership skills, • Excellent oral and written communication skills, • Demonstrates planning and organizational ability, • Able to prioritize and quickly change direction as needs arise, • Working knowledge of FOSSE, OPERA, HILTON ONQ depending on brand, Microsoft programs, and Micros Restaurant Management System, preferable, • Able to diagnose and repair simple computer problems, • Exceptional knowledge in accounting operations to include all aspects of A/R, A/P, etc., • Run audit reports/journals from Front Office Systems, • Prepare daily revenue reports by auditing system accounts and journals to breakdown revenue for food and beverage operations, • Makes corrections and adjustments and handles all computer problems that might occur throughout shift, • Input all revenue, expenses, and allowances to generate the daily reports such as Guest Ledger Summary and any Daily Food and Beverage Operations Summaries, • Balances all revenue and settlement accounts nightly, maintain files and reset system for the next day operations, • Ensures all reports and back-up vouchers are complete and filed promptly and properly, • Ensures that all necessary copies of documents/back-up and reports of daily work are sent to the Accounting Manager designated to process A/R, A/P, Payroll, • Reviews and corrects discrepancies in the Front Desk System, • Ensures complete guest satisfaction, • Checks-in/Checks-out Guests, • Completes Guest registration process, • Must be familiar with computer systems for Guest reservation information processing, • Must verify and imprint Guest credit cards for authorization, • Must be well versed in cash handling and accurately balance house bank, • Assigns guests rooms based upon preferences and availability, • Drives the Revenue Management process, • Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution, • Answers questions regarding hotel facilities and services, • Answers the telephone and books reservations, • Answers Guest inquiries for local directions/events, • Recommends local area restaurants, points of interest, or needs for transportation, • Maintains cleanliness of front desk, lobby, and back office, • Follows up promptly with Guest check-ins, complaints, and other requests, • Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests, • Understands all Emergency procedures for incidents, accidents, fire, safety, or criminal activity, • Participates in Hotel Safety Committee, • Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People, • Complete brand required training, • Must have reliable source of transportation, • Flexible work schedule including weekends; position is referred to as third or late shift, • Sitting, standing, reaching, bending for extended periods of time Fulltime Employees • Personal time, • Insurance benefits, • Vacation time Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Job Description Join Our Team as a Guest Services Representative at the Hilton Garden Inn Raleigh Cary! At Parks Hospitality Group, we believe that every guest deserves a warm welcome and exceptional service. We’re looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Your positive attitude and attention to detail will make every guest feel at home during their stay. What You’ll Do: • Greet guests warmly and assist them with check-in and check-out processes., • Answer questions, provide local information, and assist with special requests to enhance the guest experience., • Ensure guest requests are handled promptly and professionally, maintaining a high level of service., • Manage reservations, cancellations, and modifications as needed., • Communicate effectively with other departments to ensure guests’ needs are met., • Handle guest complaints and issues with professionalism, working towards a resolution., • High school diploma or equivalent., • Previous experience in a customer service or hospitality role preferred., • Strong communication skills and a friendly, welcoming demeanor., • Ability to stay calm under pressure and address guest needs with a positive attitude., • Flexibility to work weekends, evenings, and holidays as required., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: Hilton Garden Inn Raleigh Cary 131 Columbus Ave Cary, NC 27518 3pm - 11pm

Job DescriptionDescription: Job description SUMMIT HOSPITALITY GROUP: LINE COOK JOB DESCRIPTION SUMMARY: The Line Cook for Summit Hospitality Group is responsible for accurately and efficiently preparing all food products served at breakfast and evening dinner as well as for scheduled events in meeting rooms. Ensures the highest quality and consistency for food preparation, food handling, and food presentation. Requirements: PREREQUISITES AND QUALIFICATIONS: • High School diploma or GED, 2 years-experience in preferred with brand restaurant or chain hotel ( Marriott, Hilton, Hyatt), • Command of English including speaking, reading , writing, • Familiar with ordering and inventory controls, • High energy and professional demeanor, • Proven ability to read and follow recipes with minimum supervision, • Able to work in a fast paced kitchen environment, • Excellent people skills; able to give clear instructions with a positive attitude., • The expectations of this position require a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by the Supervisor. This only applies to Associates who are non-exempt., • Prepare a variety of meats, seafood, poultry, vegetables, and dairy products for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment, • Complete opening and closing checklists, • Refer to Daily Prep List at the start of each shift for assigned duties, • Knows and complies consistently with standard portion sizes, cooking methods, quality standards, and kitchen rules, recipes, and hotel policies and procedures, • Maintains a clean and sanitary work area, • Follows approved/proper plate presentations and garnish for all dishes, • Handles, stores, labels, and rotates all products properly and in accordance with applicable local, state, and federal laws and regulations, • Stocks and maintains sufficient inventories of food products at line stations to ensure a smooth service period, • Closes the kitchen properly and follows closing checklist for kitchen stations. Assists others in closing the kitchen, • Attends all scheduled employee meetings and offers suggestions for improvement and safety, • Performs other related duties as assigned by the General Manager or the Manager On Duty, • Consistent work schedule, • Able to lift 50 lbs, • Standing, sitting, walking, reaching, and bending for extended periods of time, • Professional appearance, • Hairnet or hat must be worn, • Clean non-slip shoes, • Clean black pants, • Clean plain white apron (provided) Fulltime Employees · Personal time after 90-days · Insurance benefits after 90-days · Vacation time Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

Job Description This position oversees the Front Desk team for the Homewood Suites and Tempo by Hilton in Downtown Raleigh, both brands in one building. What Makes a McKibbon Hotel Front Desk Supervisor? As a key member of the front desk leadership team, the Front Desk Supervisor is accountable for the hotel’s front desk operations. Reporting to the Guest Services Manager and Assistant General Manager, the hotel’s Front Desk Supervisor will be responsible for maintaining the highest level of ethical leadership to lead the front desk team to deliver the highest standard of customer service while embracing the McKibbon Guiding Principles. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Front Desk Supervisor will be responsible for assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor., • You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports., • You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage., • Train all front desk staff as it relates to brand and company standards to maximize service culture., • Assist and promote everyone sells philosophy and champion the Daily Sell Strategy., • Implementation of front office programs to enhance the experience and provide leisure enjoyment for the guests., • Inspect and ensure that safety and security standards are being maintained., • Support guest experience and satisfaction in all operations ensuring problem resolution., • Conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables., • Accurately perform payment processing., • Responsible for overseeing the Market (fully stocked, weekly inventory, place orders)., • Assist the Executive Housekeeper as needed to inspect guest rooms and public area., • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements • Experience working in a hotel as a front desk representative (or equivalent)., • Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)., • The ability to work weekends, holidays, and evenings., • Ability to ensure that hotel policies and brand standards are followed., • Provide professional, positive and hospitable work environment. Ideal Skills & Qualities: • Excellent communication and problem-solving skills., • The skills and experience to lead a team to consistently deliver exceptional guest service., • Developing the leadership qualities of all staff., • Maintaining positive relationships with associates to drive associate satisfaction. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: * Comprehensive benefits package including medical, dental, and vision * Life insurance * Pet Insurance * Short and long-term disability * Paid time off and holidays * Tuition assistance Financial & Occupational Wellness: All Associates * Competitive Compensation with incentives (incentives vary by position) * 401K Savings Plan, 50% matching up to 10% of compensation * Associate referral program * Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates * Fundraising matching funds program * Team volunteer opportunities * 24/7 chaplain services * Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Hilton is hiring for various positions including front desk agents, housekeepers, and food and beverage staff.

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Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and

Hilton Garden Inn Raleigh Cary!. Hilton Garden Inn Raleigh Cary.

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