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Job Description The Operations Manager is a key member of the hotel leadership team and plays an active role in the overall operation and success of the hotel. This position supports the General Manager in overseeing daily hotel operations including Front Desk, Housekeeping, Maintenance, Food & Beverage/Breakfast operations, guest service, and overall building and asset management. The ideal candidate is a hands-on hotel leader who thrives in a fast-paced environment, leads by example, and is passionate about both guest experience and team development. This role is designed for an experienced hotel professional looking to expand their operational leadership experience and grow toward senior hotel management. ESSENTIAL FUNCTIONS • Assist in the overall day-to-day management of hotel operations to ensure exceptional guest service, operational efficiency, and brand standards compliance, • Provide leadership, coaching, accountability, and operational support to Front Desk, Housekeeping, Maintenance, and Food & Beverage/Breakfast teams, • Support recruitment, training, scheduling, performance management, and development of hotel team members, • Act as Manager-on-Duty as needed and confidently lead hotel operations in the absence of senior leadership, • Monitor and maintain high standards of guest service, cleanliness, product quality, and overall hotel presentation, • Conduct routine inspections of guest rooms, public areas, back-of-house spaces, and hotel grounds to ensure quality and asset preservation, • Assist with service recovery and guest issue resolution in a timely, professional, and guest-focused manner, • Support labor management, productivity goals, inventory controls, and operational cost awareness, • Assist in maintaining building operations and coordinating with maintenance on preventative maintenance and property needs, • Ensure compliance with Hilton brand standards, safety procedures, and company policies, • Utilize hotel systems and reporting tools to support daily operations and business needs QUALIFICATIONS • Previous hotel leadership experience required, • Hilton experience strongly preferred, • PEP PMS experience required or strongly preferred, • M3 accounting system experience preferred, • Strong operational knowledge across multiple hotel departments, • Excellent leadership, communication, problem-solving, and organizational skills, • Ability to lead in a hands-on, fast-paced hotel environment

Job Description Housekeeper/Room Attendant - Full Time & Part Time Opportunities Available! Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Housekeeper! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Cleans rooms and public areas in hotel QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Sorts, courts, folds, marks or carries linens, • Cleans rooms in accordance to specific brand and company minutes per room standard, • Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not limited to: making beds; emptying wastebaskets; emptying and cleaning ashtrays; moving furniture; handing drapes; sweeping, scrubbing, waxing, and polishing floors; and dusting furniture, • Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen, • Deep cleans areas as directed by supervisor including but not limited to: cleaning rugs, upholstered furniture and draperies; washing walls, ceilings, and woodwork, windows, door panels, and sills, • Transports trash and waste to disposal area, • Replaces light bulbs, • All other duties as assigned What we are looking for: • Preferably 6 months – 1+ year of similar experience, • Ability to clean rooms in accordance with specific brand and company minutes per room standard., • Ability to clean areas as directed by supervisor including., • Ability to stand for long periods of time., • All other duties as assigned., • High School degree or better

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Hyatt Place Austin Airport in Austin, TX. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms., • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times., • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms., • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests., • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas., • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs., • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed., • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows., • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas., • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees., • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution., • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management., • OTHER DUTIES/RESPONSIBILITIES, • Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts., • Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows., • Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards. This job requires the ability to perform the following: • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment., • Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs., • Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift., • Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift., • Must be able to work with arms raised above head throughout an 8 hour shift., • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day., • Material/Equipment Used, • Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers., • Exposure to hazardous chemicals on a continual basis., • Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionDescription: The Housekeeping Manager is responsible for overseeing daily housekeeping operations to ensure clean, comfortable, and well-maintained guest rooms and public areas in accordance with hotel brand standards. This role leads, trains, and supports the housekeeping team while ensuring productivity, safety, and guest satisfaction. Who We Are: The recently refreshed Hilton is located in the historic Air Force command building right on Austin-Bergstrom International Airport property. We are proud to be Austin's gateway full-service hotel. The hotel is managed by Pittsburgh, PA based Prospera Hospitality, with over 20 years of property management experience in hotels, restaurants, and convention centers. What You'll Do: • Supervise and coordinate daily housekeeping operations, including guestrooms, public areas, and laundry., • Ensure all cleaning standards meet or exceed Hilton brand and property expectations., • Lead, coach, and support housekeeping associates, including room attendants, housepersons, and laundry staff., • Responsible for scheduling, payroll accuracy, and labor management to meet operational needs., • Conduct daily inspections of guest rooms and public areas, ensuring quality and readiness., • Address guest concerns promptly and professionally, following service recovery standards., • Maintain inventory of supplies, linens, and equipment; place orders as needed., • Train new hires and support ongoing training and performance development., • Enforce safety, sanitation, and loss prevention policies and procedures., • Collaborate with Front Office and Engineering departments to ensure smooth operations., • Uphold company policies, union contract requirements, and hospitality best practices.Requirements:, • Minimum of 2 years of housekeeping or hotel supervisory experience preferred., • Prior experience in a hotel or hospitality environment strongly preferred., • Strong leadership, organizational, and communication skills., • Ability to work flexible schedules, including weekends and holidays., • Knowledge of housekeeping operations, cleaning products, and safety procedures., • Proficiency with basic computer systems and housekeeping software preferred. What You'll Receive: • This position will pay $65,000 annually, with scheduled annual increases based on performance., • Healthcare benefits are available, including medical, dental, and vision coverage. Short-term and long-term disability benefits are also available., • Paid time off is provided, including vacation, sick days, and holidays., • Hilton employees may participate in the Go Hilton employee travel program, offering employees and selected friends and family discounted rates at Hilton company hotels around the world.

Job Description Breakfast Host - Full Time & Part Time Opportunities Available! Do you have a genuine warmth and helpful nature? Do you thrive on working in fast paced environments? Do you enjoy making others smile? We are hiring for a Breakfast Host! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation ESSENTIAL JOB FUNCTIONS: • Set up breakfast at scheduled times, • Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards • Greets guests and accommodates special requests as needed, • Ensures countertops and machines are clean and tidy at all times, • Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager • Assists in maintaining cleanliness of public areas, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Open morning availability, 6am – 12pm, • Passionate about hospitality and creating an exceptional guest experience., • Ability to ensures breakfast items are stocked and available to guests during breakfast hours according to company standards, • Ability to greet guests and accommodates special requests as needed, • All other duties as assigned., • High School degree or better

Job DescriptionDescription: The Housekeeping Room Attendant is responsible for maintaining guest rooms and public areas in a clean, orderly, and welcoming condition. This role directly impacts guest satisfaction by ensuring rooms meet Hilton brand standards and exceed guest expectations. At Hilton Austin Airport, we take pride in delivering exceptional hospitality and creating memorable guest experiences. Our Housekeeping team plays a vital role in upholding Hilton’s high standards of cleanliness, comfort, and service excellence. Who We Are: The recently refreshed Hilton is located in the historic Air Force command building right on Austin-Bergstrom International Airport property. We are proud to be Austin's gateway full-service hotel. The hotel is managed by Pittsburgh, PA based Prospera Hospitality, with over 20 years of property management experience in hotels, restaurants, and convention centers. Essential Job Functions • Clean and service assigned guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms., • Replenish guest room supplies, amenities, and linens., • Report maintenance issues, lost and found items, and safety concerns promptly., • Follow all Hilton brand standards, safety guidelines, and cleaning procedures., • Respond courteously to guest requests and communicate professionally with team members., • Maintain cleanliness of hallways, service areas, and housekeeping carts., • Adhere to attendance, uniform, and grooming standards. What We Offer • This position will pay $18.00 per hour to start, with scheduled annual increases., • Healthcare benefits are available, including medical, dental, and vision coverage. Short-term and long-term disability benefits are also available., • Paid time off is provided, including vacation, sick days, and holidays., • Hilton employees may participate in the Go Hilton employee travel program, offering employees and selected friends and family discounted rates at Hilton company hotels. Requirements:, • Prior housekeeping or hotel experience preferred but not required., • Ability to work independently and as part of a team., • Strong attention to detail and commitment to cleanliness., • Ability to stand, walk, bend, and lift up to 30 lbs. for extended periods., • Flexible availability, including weekends and holidays., • Ability to communicate effectively in English (Spanish a plus).

Hilton Hotels - - Responsibilities: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks; Respond to emergencies including safety hazards, fires, medical emergencies, and threats to life and/or property; Promote safe work practices; I

Hilton Hotels - - Responsibilities: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks, and undesirable conditions; Respond to emergencies, including safety hazards, fires, medical emergencies and threats to life and

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

Hilton Hotels - - Responsibilities: Prepare food items according to designated recipes and quality standards; Maintain cleanliness and comply with food sanitation standards at all times; Manage guest orders in a friendly, timely and efficient manner; Stock and maintain designated food station(s); V

Hilton Hotels - JobID: HOT0CCWO [Kitchen Staff / Grill Cook / Prep Cook] As a Lead Line Cook at Hilton, you'll: Prepare, maintain and monitor quality control for hot food items; Prepare food items according to designated recipes and quality standards; Prepare guest orders in a friendly, timely and e

Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact.

Job Description Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring Bartenders for our Lobby Bar! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Serves beverages to patrons as regulated by state and federal age requirements by performing the following duties ESSENTIAL JOB FUNCTIONS • Inform guests of daily specials and takes beverage order, • Deliver drink orders, • Monitor tables in assigned section ensuring all patrons are served, • Removes empty or dirty glasses and bottles, disposes properly of bottles and washes glasses in glass washer, • Ensure tables are cleaned for each patron, • Ensure ashtrays are at applicable tables, • Maintain bar station by keeping area tidy and stock bar by placing orders as needed, • Compute bill and accept payments, • Track sales receipts, • Complete bar inventory log, • Ensure tips are reported properly for tax processing, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • 0 – 1+ year of similar bartending experience, • Passionate about hospitality and creating an exceptional guest experience, • Open Availability, • 21 years of Age or older, • Eligible to obtain alcohol serving certification, • High School degree or better

TRU by Hilton- Austin TX - Austin, TX 78705.Position Type Full Time Job Shift Any.The Executive Housekeeper - Manager will manage the operation of the housekeeping and laundry divisions of the hotel to ensure that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front O

Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards.Organize and stock cleaning cart, and organize linen closets as assigned.Complete assigned paperwork in an accurate and timely fashion.Perform other duties as assigned, such as cleaning spills or

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure ro

This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Front Desk Agents are responsible for greeting guests, checking guests in and

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! What We Offer: Career Advancement opportunities Employee Discounts Competitive Pay Daily Pay Option Flexible Work Schedule Comprehensive Benefits for you and your family including(medical, dental, vision, 401K, and Profit Sharing) Paid Vacation SUMMARY: Assist Sales Manager in planning and administering sales and marketing policies and programs to foster and promote hotel patronage by performing the following duties QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS: • Follow Sales Manager direction in booking and actively pursuing business, • Finds new leads through tele-prospecting and conducting internet research on market/industry trends and events, • Assist Sales Manager in developing and maintaining marketing plan and sales budget, • Engages and follows up with guests to ensure guest had a good experience, • Ensure meeting room(s) are set, organized, and clean for negotiated groups, clients, and/or as show room, • Coordinate with all groups or clients any meeting room details to include set up, catering requirements, and/or audio visual needs, • Ensure that all events have a proper form of payment, • Receive guest feedback, look for new business and build loyalty to existing business, • Followup with the group or clients after each event for future booking, • Organizes, maintains, and tracks sales data, • Completes requests of Sales Manager and other management personnel, as applicable, • Follow-up as needed in Sales Manager’s absence, • All other duties as assigned What we are looking for • Preferably 1+ year of experience working hotel front desk or sales., • Brand Experience preferred not required., • Valid Driver’s License., • Strong Prospecting and Networking Skills, • Open Availability., • High school diploma; or one to three months related experience and/or training; or equivalent combination of education and experience., • To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet, • Ability to calculate figures and amounts such as discounts, interest, and percentages.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cook I for the Aloft Austin South in Austin, TX. Job Purpose: Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Prepare all food items according to standard recipes and as specified on guest check and, • following company and brand standards, to ensure consistency of product and achieve high, • guest satisfaction., • Prepare daily requisitions for supplies and food items for production., • Visually inspect, select, and use only food items of the highest standard in the preparation, • of all menu items., • Check and control the proper storage of product and check portion control, to maintain, • qualify product., • Keep all refrigeration, equipment, and storage and working areas in clean, working condition, • in order to comply with health department regulations., • Good working knowledge of accepted standards of sanitation., • Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers,, • kettles, etc), • Must have knowledge of food and beverage preparation and service., • Promptly report all maintenance issues, • Properly receive and store food and other deliveries, • Consult with upper kitchen management on a daily basis as well as with other departments that, • are directly related to the Food & Beverage Department., • Participate in long range planning., • Participate, support and make recommendations for ongoing hotel programs with continues, • improvement in networking., • Participate in physical inventories, •  Guest Relations, • Be readily available/ approachable for all guests., • Take proactive approaches when dealing with guest concerns. Follow property specific, • second effort and recovery plan., • Extend professionalism and courtesy to guests at all times., • Adhere to all applicable Company Standard Operating Procedures., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, memorandums, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor., • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures, lost and found items and security concerns. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Ability to read recipes and follow their instructions., • Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices., • Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel, • environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment., • Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings., • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level., • Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis., • Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis., • Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,, • listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Requires finger dexterity to be able to operate office equipment., • Ability to obtain and/or maintain any government required licenses, certificates or permits. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • The pay for this position is $15 per hour., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology platform empowering brands to unlock the power of experiences. In a world where 76% of consumers prefer spending on experiences over material goods, Way enables brands to adapt to this shift with cutting-edge technology. Founded in 2020, Way began as a solution for hospitality brands to drive brand loyalty and generate experiential revenue at scale. Industry leaders like Hyatt Hotels, Hilton, Trailborn, and Auberge Resorts Collection rely on Way’s all-in-one experiential platform to launch unforgettable experiences — from hot air balloon rides in Mexico City to truffle hunting in the French countryside. Way has achieved significant milestones, including a $20 million Series A funding round in late 2022, led by Tiger Global and MSD Capital (Michael Dell), at a $100M valuation. As the company continues its rapid growth, we’re seeking visionary, driven team players to join our dynamic environment, where challenges are met with unmatched rewards as we transform the hospitality and experiences industry globally. The RoleWay is looking for an experienced Customer Success Manager who thrives in the complexity of scaling a startup. This role requires someone who is organized, analytical, an effective communicator, and strong at relationship building. If you are a self-starter looking to grow professionally, this role is a great fit for you.Key Responsibilities • Drive Retention & Renewals: Own quarterly revenue targets by maintaining accurate forecasts, identifying and addressing at-risk accounts early, and effectively securing renewals., • Maximize Product Adoption: Develop and execute strategic success plans at corporate and property levels, ensuring hotel brands fully leverage Way's product to meet their business objectives., • Manage Customer Sentiment: Build and maintain customer relationships through proactive engagement, timely support, and broader relationship building., • Analyze & Act on Data: Monitor account health weekly through usage patterns, revenue performance, and engagement metrics., • Lead Executive Business Reviews: Prepare and deliver data-driven QBRs that demonstrate measurable value, identify growth opportunities, and align on strategic priorities with both customer and internal executive teams., • Collaborate Cross-Functionally: Coordinate internal resources across sales, product, marketing, and support teams to solve customer challenges, sharing insights that improve the overall customer experience and inform company strategy., • Maintain Strategic Account Plans: Document organizational maps, stakeholder relationships, success metrics, and growth strategies for each account—keeping CRM and shared documentation current and accessible., • Navigate Complex Organizations: Understand decision-making structures within hotel brands, ownership groups, and management companies to identify key influencers and drive adoption at all levels.What We Are Looking For, • Growth Mindset: You're energized by ambiguity, comfortable with change, and see fast-paced environments as opportunities rather than obstacles. You are looking to grow your abilities, intelligence, and skills through effort, learning, and persistence., • Proactive Ownership: You don't wait for problems to escalate or for customers to ask for help. You anticipate needs, surface risks early, and take initiative to drive outcomes., • High Attention to Detail: You catch what others miss—whether it's an inconsistency in customer data, a subtle shift in usage patterns, or a contract detail that matters for renewals. You take pride in accuracy, from the metrics in your QBRs to the forecasts you submit, knowing that small errors undermine credibility and trust., • Meticulous Organization: You manage multiple accounts without dropping balls. Your documentation is current, your forecasts are accurate, and your teammates can find what they need without hunting you down., • Exceptional Communication Skills: You adapt your message for different audiences and communicate with equal effectiveness in writing, presentations, and conversation. You're persuasive without being pushy, clear without being simplistic, and professional while remaining personable., • Business Acumen: You understand how hotels make money, what drives their decisions, and how to position solutions that align with their objectives. You think commercially and can connect product features to customer outcomes and revenue impact.Why Join Way?, • Attractive salary package commensurate with experience and skill level, • Comprehensive healthcare coverage and other benefits, • Opportunities for professional growth in a fast-paced tech environment, • Stock options that offer a stake in our success, • Modern office located in the vibrant city of Austin, Texas, • Annual stipends for hotel stays and travel, allowing you to experience our partner offerings firsthand We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology platform empowering brands to unlock the power of experiences. In a world where 76% of consumers prefer spending on experiences over material goods, Way enables brands to adapt to this shift with cutting-edge technology. Founded in 2020, Way began as a solution for hospitality brands to drive brand loyalty and generate experiential revenue at scale. Industry leaders like Hyatt Hotels, Hilton, Trailborn, and Auberge Resorts Collection rely on Way’s all-in-one experiential platform to launch unforgettable experiences — from hot air balloon rides in Mexico City to truffle hunting in the French countryside. Way has achieved significant milestones, including a $20 million Series A funding round in late 2022, led by Tiger Global and MSD Capital (Michael Dell), at a $100M valuation. As the company continues its rapid growth, we’re seeking visionary, driven team players to join our dynamic environment, where challenges are met with unmatched rewards as we transform the hospitality and experiences industry globally.Key Responsibilities • Manage internal and external stakeholders by setting and managing timelines for implementation project plans for Enterprise and Mid-Market customers to achieve Time to Launch and Time to Value targets., • Coordinate with internal and external stakeholders to drive the success of Enterprise Level to build a foundation for future Enterprise account expansion., • Master the Way product, and be a strategic advisor to your client partners through the entire implementation phase from closed sale to go-live., • Achieve a high level of customer satisfaction while continuously serving as a customer advocate throughout their long-term partnership., • Build strategic client relationships from a top-down and bottom-up approach working across corporate brand teams in the hotel and hospitality industry as well as property level contacts for managing experience programming on Way., • Provide clean hand offs from implementation to Customer Success and Support teams at the conclusion of the product implementation phase., • Provide input on improving the customer experience by participating in customer journey mapping, and general feedback driving continuous process improvement to enhance time to value from a customer perspective and business perspective., • Communicate product escalations and feature requests., • Balance multiple stakeholder priorities and remove blockers to drive adoption., • Occasional travel for client visits is required.What We're Looking For, • 3+ years of experience in a client-facing role for software implementation services, • Strong analytical, organizational and problem-solving skills, • Proficient in data analysis, interpreting results to drive meaningful conclusions, • Experience in influencing stakeholders to drive decision-making, • You should be excited about startups and not looking for an easy job - this is a commitment, but it’s a commitment that will set you, and as a byproduct, the company, apart from the pack, • Candidates are required to be located in or willing to relocate to Austin, TX - Way is building a workplace environment of team members who are passionate and excited to be together in person at its space in downtown Austin to continue to enable our fast-paced growth trajectoryWhy Join Way?, • Attractive salary package commensurate with experience and skill level., • Comprehensive healthcare coverage and other benefits., • Opportunities for professional growth in a fast-paced tech environment., • Stock options that offer a stake in our success., • Modern office located in the vibrant city of Austin, Texas., • Annual stipends for hotel stays and travel, allowing you to experience our partner offerings firsthand. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are prioritizing candidates currently based in Austin, TX for a hybrid (3x/week in-office and 2x/wk from home office) but are open to candidates based anywhere else in the U.S. (for a Remote home office arrangement). Join a rapidly growing company that has demonstrated impressive year-over-year growth, consistently exceeding key performance metrics and driving industry-leading results. With a focus on innovation and sustainable growth, we're expanding quickly and looking for driven individuals to join our mission to make it easy for organizations to connect, engage, and succeed in the modern world. Company Overview Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. Position Overview As we continue to scale our business, we are currently looking for top-tier sales talent to join our growing sales team. Reporting to the Sales Leader, Account Executives are a critical part of the company and are primarily responsible for the growth of ARR within new customer acquisition and customer expansion. Candidates must have strong experience full-cycle selling of SaaS software to sales and marketing personas. As brand representatives, ideal candidates have strong business acumen, a professional video presence, and excellent active listening skills. They will be required to be able to explore and understand customers’ businesses, their operational challenges and eloquently articulate the value of the TrueDialog solution. We’re looking for intrinsically-motivated closers with a high level of integrity and self-discipline to work in a fast pace, ever-changing environment, delivering impactful results to the business. Responsibilities • Building Pipeline and Making Quota: Achieve or exceed revenue targets each quarter towards an annual $500-600K quota, as well as build a solid pipeline that can realistically meet and exceed both short and long term goals, • Full Sales Cycle Management: Own and manage the entire net new sales cycle from prospecting and lead generation to security evaluation, to contracting, to closing deals, ensuring consistent engagement, persistent forward motions, and follow-through., • Outbound Prospecting: Actively generate new business opportunities through cold calling, emailing, networking, and social selling in targeted verticals, working with ABM signals and independently sourcing up to 50% of your own pipeline, • Inbound Lead Qualification: Respond promptly to inbound leads, qualify prospects in or out, and conduct discovery calls to understand customer needs and pain points., • Solution Selling: Present and demonstrate the company’s products/services, tailoring solutions to meet the specific requirements of prospects in targeted verticals, leveraging MEDDIC, MEDPIC, SPICED, Sandler or other sales methodology, • Relationship Building and Management: Establish and nurture long-term relationships with key decision-makers, maintaining a strong network within assigned verticals to ensure repeat business and referrals., • Pipeline Management and Forecasting: Maintain an accurate and up-to-date sales pipeline in Salesforce CRM, providing forecasts and ensuring timely follow-up to close deals within target timeframes., • Collaboration with Cross-functional Teams: Collaborate with marketing, finance, product, and customer success teams to align strategies, create targeted campaigns, and ensure customer satisfaction post-sale., • Effective Presentation Skills: Deliver compelling, tailored presentations and conduct tailored demonstrations to prospective clients, clearly articulating product value and aligning solutions to their specific business needs in a way that drives engagement and fosters trust. The following qualities are essential: • Strong Communication Skills: The ability to convey complex ideas clearly and persuasively, both in writing and verbally, is critical for engaging clients and stakeholders. You will be responsible for enthusiastically conveying TrueDialog’s story., • Resilience and Professional Persistence: A resilient mindset and persistent action are essential for overcoming obstacles and rejections, and to see average sales cycles of 2-8 months through to close., • Solution-Oriented Mindset: The ability to listen to client needs and offer tailored solutions that address their specific business challenges and objectives, • Strategic Thinking: The ideal candidate has a natural curiosity and will be able to assess market trends, understand the competitive landscape, and present thoughtful business cases throughout the sales cycle, along with an ability to anticipate outcomes and potential breakpoints that can derail a deal., • Discipline, Time Management, and Organization: Managing multiple leads, opportunities, and tasks efficiently is crucial to staying on top of your book of business. Organizing each day and the daily activities to produce 60+ activities per day is required, • Customer-Centric Attitude: Focusing on the client’s success, rather than just the sale, ensures stronger relationships and increased customer loyalty, paving the way for upsell and cross-sell opportunities., • Metrics-Driven & Goal Oriented: With the ability to understand and follow key performance indicators (KPIs), consistently striving to exceed targets., • High Integrity and Positive Attitude: Maintaining optimism and enthusiasm even in the face of obstacles, and inspiring others around you to stay motivated and focused is key. Requirements • 5+ years of experience in a B2B software sales position selling CPaaS, SMS, communication tools or MarTech with an annual quota of $500K-600K or more., • Proven track record of meeting or exceeding quota, selling mid-market and enterprise deals with an ACV ranging between $25K-$50K ARR to Marketing, Sales and Customer Success teams, • Experience selling to HigherEd, Sports & Entertainment, SaaS, Financial Services, Healthcare, Construction, Marketing Agencies, or other specific verticals, • Proven experience selling to buying teams by identifying and working all stakeholders across the business, • Proficiency in and successful use of a proven sales methodology such as MEDDIC, MEDDPICC, SPICED, Sandler, Challenger, Solution Selling, Value Selling, etc., • Strong operating experience with CRMs (Salesforce), workflow/sequencing tools (Outreach, Salesloft, Apollo, etc.), revenue intelligence tools (Gong, Clari, Ebsta, etc), social selling tools (LinkedIn Premium, Sales Navigator) and CPQ tools (PandaDoc, Docusign), and Microsoft Teams, • Must have high integrity and be an honest, truthful, authentic human., • Bachelor’s Degree or equivalent Benefits • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative, forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team.

Job DescriptionHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology platform empowering brands to unlock the power of experiences. In a world where 76% of consumers prefer spending on experiences over material goods, Way enables brands to adapt to this shift with cutting-edge technology. Founded in 2020, Way began as a solution for hospitality brands to drive brand loyalty and generate experiential revenue at scale. Industry leaders like Hyatt Hotels, Hilton, Trailborn, and Auberge Resorts Collection rely on Way’s all-in-one experiential platform to launch unforgettable experiences — from hot air balloon rides in Mexico City to truffle hunting in the French countryside. Way has achieved significant milestones, including a $20 million Series A funding round in late 2022, led by Tiger Global and MSD Capital (Michael Dell), at a $100M valuation. As the company continues its rapid growth, we’re seeking visionary, driven team players to join our dynamic environment, where challenges are met with unmatched rewards as we transform the hospitality and experiences industry globally.Key Responsibilities • Lead end-to-end design of product features – including discovery, ideation, prototyping and polished UI, • Collaborate with engineering to ensure high-quality implementation, • Run lightweight research and usability testing, • Partner with product and business stakeholders to define problems, scope, and solutions, • Contribute to brand design needs, including marketing visuals, campaign assets, and sales decks, • Ensure visual consistency across brand and product touchpointsWhat We Are Looking For, • 4+ years of experience in a senior design role, • Experience working in a fast-paced startup environment for a SaaS business, • Portfolio of shipped work showing strong visual and interaction design. We’re looking for clarity, craft, and business impact – not just conceptual work, • Experience designing thoughtful user journeys and edge cases across multi-step workflows—not just screens, • An exceptional eye for visual design—typography, layout, hierarchy, and polish matter deeply to you, • Proficiency in Figma, Adobe Creative Cloud, and Webflow, • Exceptional communication and presentation skills, with a proven ability to articulate design concepts and gain buy-in from stakeholders., • Experience with design systems, programming, or AI technical tools (optional but valued), • You should be excited about startups and not looking for an easy job. This is a commitment, but it’s a commitment that will set you, and as a byproduct, the company, apart from the packWhy Join Way?, • Attractive salary package commensurate with experience and skill level., • Comprehensive healthcare coverage and other benefits., • Opportunities for professional growth in a fast-paced tech environment., • Stock options that offer a stake in our success., • Modern office located in the vibrant city of Austin, Texas., • Annual stipends for hotel stays and travel, allowing you to experience our partner offerings firsthand. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology platform empowering brands to unlock the power of experiences. In a world where 76% of consumers prefer spending on experiences over material goods, Way enables brands to adapt to this shift with cutting-edge technology. Founded in 2020, Way began as a solution for hospitality brands to drive brand loyalty and generate experiential revenue at scale. Industry leaders like Hyatt Hotels, Hilton, Trailborn, and Auberge Resorts Collection rely on Way’s all-in-one experiential platform to launch unforgettable experiences — from hot air balloon rides in Mexico City to truffle hunting in the French countryside. Way has achieved significant milestones, including a $20 million Series A funding round in late 2022, led by Tiger Global and MSD Capital (Michael Dell), at a $100M valuation. As the company continues its rapid growth, we’re seeking visionary, driven team players to join our dynamic environment, where challenges are met with unmatched rewards as we transform the hospitality and experiences industry globally. The RoleWay is looking for an experienced Manager, Customer Operations and Support who thrives in the complexity of scaling a startup. This role requires someone who is organized, analytical, and on the cutting edge of AI tooling. The position is intended to both oversee our Customer Support function and implement Rev Ops tools across the GTM organization. It is a high-impact, high-visibility position with the company. Key Responsibilities • Own and Implement Systems: Enhance Support tools (e.g., Fin) and implement other technology systems across the Customer organization, with a bias toward AI features and capabilities., • Manage Human and AI Customer Support Agents: Actively manage agents to ensure they are trained, supported and able to give our customers the highest level of success., • Maintain and Expand Knowledge Base: Ensure the knowledge base is clear, expansive and up-to-date, as it is the foundation for all of our AI processes., • Be a Product Expert: Master all aspects of the Product, including features, integrations and edge cases., • Analyze & Act on Data: Monitor individual customer responses and themes across the portfolio to inform gaps to be addressed, then address those gaps. Surface reports and insights across the business., • Collaborate Cross-Functionally: Coordinate internal resources across sales, product, marketing, and support teams to solve customer challenges, sharing insights that improve the overall customer experience and inform company strategy. What We Are Looking For, • Growth Mindset: You're energized by ambiguity, comfortable with change, and see fast-paced environments as opportunities rather than obstacles. You are looking to grow your abilities, intelligence, and skills through effort, learning, and persistence., • AI Expertise: You can demonstrate specific tools and capabilities you have built in previous roles and the impact they have had for the organization., • Customer Support Experience: You have been in customer support in some capacity, and understand the challenges and opportunities within it., • Customer Software Experience: You have helped implement or manage customer support and GTM tools (e.g., Intercom/Fin, HubSpot, Salesforce, Planhat), • High Attention to Detail: You catch what others miss—whether it's an inconsistency in customer data, a subtle shift in usage patterns, or a minor detail in a customer case., • Exceptional Communication Skills: You adapt your message for different audiences and communicate with equal effectiveness in writing, presentations, and conversation. Why Join Way?, • Attractive salary package commensurate with experience and skill level, • Comprehensive healthcare coverage and other benefits, • Opportunities for professional growth in a fast-paced tech environment, • Stock options that offer a stake in our success, • Modern office located in the vibrant city of Austin, Texas, • Annual stipends for hotel stays and travel, allowing you to experience our partner offerings firsthand We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHeadquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology platform empowering brands to unlock the power of experiences. In a world where 76% of consumers prefer spending on experiences over material goods, Way enables brands to adapt to this shift with cutting-edge technology. Founded in 2020, Way began as a solution for hospitality brands to drive brand loyalty and generate experiential revenue at scale. Industry leaders like Hyatt Hotels, Hilton, Trailborn, and Auberge Resorts Collection rely on Way’s all-in-one experiential platform to launch unforgettable experiences — from hot air balloon rides in Mexico City to truffle hunting in the French countryside. Way has achieved significant milestones, including a $20 million Series A funding round in late 2022, led by Tiger Global and MSD Capital (Michael Dell), at a $100M valuation. As the company continues its rapid growth, we’re seeking visionary, driven team players to join our dynamic environment, where challenges are met with unmatched rewards as we transform the hospitality and experiences industry globally. We are seeking an experienced Senior Data Engineer to establish and lead our data infrastructure as an early member of our data team. This role will be responsible for building our entire data platform from the ground up, implementing a comprehensive data lake and pipeline architecture, and establishing a culture of data-driven decision-making throughout our organization. The ideal candidate will serve as both a technical leader and data advocate, driving automation excellence while flexing into data science and analytics responsibilities as needed. Key ResponsibilitiesData Infrastructure & Pipeline Architecture • Design and implement a comprehensive data lake architecture using modern cloud-native technologies, • Build scalable ETL/ELT pipelines for real-time and batch data processing across all data sources, • Establish data ingestion frameworks to collect data from application APIs, third-party services, and databases, • Architect automated data quality monitoring, validation, and alerting systems, • Create robust data warehousing solutions optimized for analytics and business intelligence, • Implement DataOps practices with automated testing and deployment pipelines (CI/CD for data)Data Engineering & Analysis, • Develop and maintain Python-based data processing frameworks and utilities, • Build an automated data pipeline orchestration using Apache Airflow or similar tools, • Create streaming data processing solutions using Apache Kafka, Kinesis, or Pub/Sub, • Implement infrastructure as code for all data platform components (Terraform, CloudFormation), • Establish feature stores and data models that support both operational and analytical workloads, • Optimize data storage costs and query performance across the entire platform, • Collaborate with product and business teams to identify key metrics, KPIs, and analytical requirements, • Build automated reporting dashboards and self-service business intelligence tools, • Support predictive modeling initiatives and A/B testing frameworksRequired Experience, • Minimum 5+ years of hands-on data engineering experience with increasing responsibility, • Preferred 7+ years in data engineering, analytics engineering, or data platform roles, • Proven track record of building data systems from scratch or leading data infrastructure transformations, • Experience working as a solo data engineer or in small, autonomous data teamsRequired Technical Skills, • Python proficiency required - demonstrated experience building data pipelines, ETL frameworks, and automation scripts, • SQL expertise - advanced knowledge of complex queries, performance optimization, and data modeling, • Strong experience with cloud platforms (AWS, GCP, or Azure) and their data services, • Proficiency with data lake technologies (Delta Lake, Apache Iceberg, or Apache Hudi), • Experience with data orchestration tools (Apache Airflow, Prefect, Dagster, or similar), • Knowledge of streaming data technologies (Apache Kafka, Kinesis, Pub/Sub), • Familiarity with data warehouse technologies (Snowflake, BigQuery, Redshift, Databricks), • Understanding of containerization (Docker, Kubernetes) and infrastructure as code, • Experience with version control systems (Git) and collaborative development workflowsPreferred Qualifications, • Background in real-time analytics and event-driven architectures, • Previous experience in startup or fast-paced environments, • Understanding of data privacy regulations (GDPR, CCPA) and security best practices, • Experience with performance monitoring and observability tools, • Knowledge of dimensional modeling and data warehouse design patternsBenefits, • Compensation includes a highly competitive salary, generous equity, medical, dental, and vision coverage paid 100% by the company, 401K benefits, and other travel-related perks, • $500 Annual Experience Stipend (Can be used at any of our client partners) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: The Hilton Austin Airport is looking for a Front Office Manager to help lead the team! This position reports to the General Manager and helps oversee a team of between 15-20 ppl. The ideal candidate will be a high-energy leader who has experience in a high-volume operation and a talent for mentoring others. Candidates must have a minimum of 1-2 years’ experience Front Office management experience. Knowledge of PEP is preferred. Who We Are: The recently refreshed Hilton is located in the historic Air Force command building right on Austin-Bergstrom International Airport property. We are proud to be Austin's gateway full-service hotel. The hotel is managed by Pittsburgh, PA based Prospera Hospitality, with over 20 years of property management experience in hotels, restaurants, and convention centers. What You'll Do: As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Oversee all Front Office operations, including guest check-in/check-out, room inventory, service standards, quality control, cost management, systems usage, budgeting, forecasting, and policy enforcement., • Lead, schedule, train, and develop Front Office team members through coaching, performance evaluations, counseling, and recognition., • Monitor guest service and satisfaction trends, address service gaps, and implement improvements to enhance the guest experience., • Ensure compliance with all company and brand standards, policies, and procedures., • Actively engage with guests, respond to inquiries and concerns, resolve complaints, and manage guest recovery efforts, including brand Guest Alerts., • Drive revenue through effective up-selling strategies and ensure team knowledge of hotel services, amenities, pricing, and local attractions., • Recruit, interview, onboard, and train new team members and complete audit and operational controls as assigned.Requirements:, • 1 to 3 years hospitality related experience, including front desk operations experience., • Excellent verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to work a flexible schedule, including days, evenings, weekends, and holidays., • Professional appearance and demeanor., • Ability to remain calm and professional under pressure., • Associate’s or Bachelor’s degree preferred. What You'll Receive: • This position will pay $65,000.00 to start, with scheduled annual increases based on performance., • Healthcare benefits are available, including medical, dental, and vision coverage. Short-term and long-term disability benefits are also available., • Paid time off is provided, including vacation, sick days, and holidays., • Hilton employees may participate in the Go Hilton employee travel program, offering employees and selected friends and family discounted rates at Hilton company hotels around the world.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job DescriptionDescription: Overview: We are seeking a friendly, detail-oriented, and reliable individual to join our team as a Part-Time Front Desk Agent. The ideal candidate will have prior experience in a hotel setting. Proficiency with the Property Engagement Platform (PEP) will be a plus. About Us The Hilton Austin Airport is a recently renovated, full-service hotel located in the historic Air Force command building on airport property. As Austin’s gateway hotel, we pride ourselves on delivering exceptional hospitality in a unique setting. Managed by Prospera Hospitality, a forward-thinking hotel and restaurant management company, we are committed to sustainability and innovation in the hospitality industry. Responsibilities: • Warmly greet and check guests in and out efficiently using the PEP property management system., • Manage and process guest reservations, modifications, and cancellations accurately within the PEP system., • Handle all financial transactions, including processing payments, verifying credit cards, and ensuring accurate end-of-shift cash/credit balancing., • Answer phone calls, route them appropriately, and provide information about the hotel, services, and local attractions., • Act as the main point of contact for guests, promptly and professionally addressing all inquiries, requests, and complaints to ensure a positive stay., • Maintain an organized and clean front desk and lobby area., • Collaborate effectively with housekeeping, maintenance, and other departments to ensure smooth operations., • Record pertinent guest information, issues, and shift activities in the logbook for review by management., • Adhere to all hotel policies, brand standards, and security procedures.Requirements:, • High school diploma or equivalent., • Minimum of 6 months of front desk or hospitality-related customer service experience is strongly preferred., • Excellent verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to work a flexible schedule, including days evenings, weekends, and holidays., • Professional appearance and demeanor., • Ability to remain calm and professional under pressure. Physical Requirements • Ability to stand/walk for extended periods., • Lift up to 30 lbs., • Smile and engage with guests consistently. What You'll Receive: • This position will pay $18.00 per hour to start, with scheduled annual increases., • Hilton employees may participate in the Go Hilton employee travel program, offering employees and selected friends and family discounted rates at Hilton company hotels around the world.

Job DescriptionDescription: We are seeking a friendly, detail-oriented, and reliable individual to join our team as a Full-Time Front Desk Agent. The ideal candidate will have prior experience in a hotel setting. Proficiency with the Property Engagement Platform (PEP) will be a plus. About Us The Hilton Austin Airport is a recently renovated, full-service hotel located in the historic Air Force command building on airport property. As Austin’s gateway hotel, we pride ourselves on delivering exceptional hospitality in a unique setting. Managed by Prospera Hospitality, a forward-thinking hotel and restaurant management company, we are committed to sustainability and innovation in the hospitality industry. Requirements: • Warmly greet and check guests in and out efficiently using the PEP property management system., • Manage and process guest reservations, modifications, and cancellations accurately within the PEP system., • Handle all financial transactions, including processing payments, verifying credit cards, and ensuring accurate end-of-shift cash/credit balancing., • Answer phone calls, route them appropriately, and provide information about the hotel, services, and local attractions., • Act as the main point of contact for guests, promptly and professionally addressing all inquiries, requests, and complaints to ensure a positive stay., • Maintain an organized and clean front desk and lobby area., • Collaborate effectively with housekeeping, maintenance, and other departments to ensure smooth operations., • Record pertinent guest information, issues, and shift activities in the logbook for review by management., • Adhere to all hotel policies, brand standards, and security procedures. Qualifications: • High school diploma or equivalent., • Minimum of 6 months of front desk or hospitality-related customer service experience is strongly preferred., • Excellent verbal and written communication skills., • Strong organizational skills and attention to detail., • Ability to work a flexible schedule, including days, evenings, weekends, and holidays., • Professional appearance and demeanor., • Ability to remain calm and professional under pressure. What You'll Receive: • This position will pay $18.00 per hour to start, with scheduled annual increases., • Healthcare benefits are available, including medical, dental, and vision coverage. Short-term and long-term disability benefits are also available., • Paid time off is provided, including vacation, sick days, and holidays., • Hilton employees may participate in the Go Hilton employee travel program, offering employees and selected friends and family discounted rates at Hilton company hotels around the world.

Job Description Who this job will appeal to A team player with a great with a smile and who absolutely LOVES people! What you will be doing You will help to create an Excellent and Memorable stay for our guests by Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner. Requirements Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk, hear and interact with guests. Frequently is required to use hands and fingers to handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 10 pounds, and stand for long periods of time. Education & Experience High school diploma or general education degree (GED); or equivalent combination of education and experience. Hotel Experience Preferred Benefits • Medical / Dental / Vision, • PTO, • Bonus Opportunities, • Hotel Discounts, • Competitive Pay An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hyatt Place Austin Airport in Austin, TX. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program, • Hourly Rate: $16.00

Hilton Hotels - - Responsibilities: Verify and accept all purchased products into the hotel and separate according to department; Assist in daily storeroom operations including receiving and placing products; Reconcile received items to purchase orders to verify accuracy; Rotate stock and conduct i

Hilton Shares: Our employee stock purchase program (ESPP). What will it be like to work for Hilton?. Hilton Austin Is Looking For Hardworking People To Join Their Awesome Front Office Team!.

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For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. At Hilton Austin, we don't just offer roomswe creat

Join the #1 Best Big Company to Work For and enjoy excellent benefits - medical insurance, matching 401k, PTO, free education, and Hilton travel benefits!. Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse a

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