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Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company’s continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 153-room Aloft Buffalo Airport. Responsibilities include, but are not limited to, the following: • Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction., • Understand P&L statements and react with impactful strategies for property success., • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement., • Direct the leadership team in the development and implementation of hotel-wide strategies., • Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results., • Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction., • Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results., • Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market., • Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property’s financial performance., • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies., • Responsible for monthly and weekly revenue/expense forecasting., • Participate in preparing annual revenue and expense budgets., • Follow company policies and procedures at all times., • Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service., • Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person

Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company’s continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 153-room Aloft Buffalo Airport. Responsibilities include, but are not limited to, the following: • Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction., • Understand P&L statements and react with impactful strategies for property success., • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement., • Direct the leadership team in the development and implementation of hotel-wide strategies., • Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results., • Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction., • Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results., • Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market., • Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property’s financial performance., • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies., • Responsible for monthly and weekly revenue/expense forecasting., • Participate in preparing annual revenue and expense budgets., • Follow company policies and procedures at all times., • Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service., • Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 We are looking for a Maintenance Assistant to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Maintenance Assistant will be responsible for the upkeep of the hotel property, assisting the Chief Engineer. Role: • Major duties include basic repair work, painting, wall covering, plumbing, electrical work, pool operations, preventative maintenance, and indoor and outdoor grounds upkeep., • Maintains all fixtures and equipment according to the preventative maintenance schedule and records such maintenance in log books as required by BLA and hotel brand., • Maintains and services pool and spa areas including testing and recording as stated by the state and local regulations. Pay range : $18 - $19 What You Bring: At least 2 years of mechanic experience in a hotel or a related field. HVAC, electrical, plumbing, boiler operations and general maintenance skills required. Must be able to bend, kneel, lift, push, carry and pull up to 75 lbs. Requires reaching overhead, climbing, crouching, and twisting. Valid drivers license required. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. We are looking for a Night Auditor to join our team! Our Hilton Garden Inn is moments away from Buffalo airport and many Buffalo attractions. Organizes previous shifts paperwork, closes and

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Setup for the Richardson Hotel in Buffalo, NY. Job Purpose: Service, set -up and break down assigned functions in a safe, accident-free manner. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. . • Must be able to read BEO’s and know all the equipment necessary to complete the set up for each function., • Set tables in assigned area correctly and uniformly with proper equipment., • Set up buffets with food presentation and table prep before event begins., • Keep buffet stations neat and clean while servicing guests per established policies and procedures., • Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment., • Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment., • Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage., • Complete assigned paperwork per event or function., • Complete all side work during and after events., • During events when servers have down time must organize and stock all products used or help prepare for next day’s events., • All equipment used must be returned to proper area and wiped down and kept neat in banquet areas., • All buffet food that has been served must be disposed of properly., • All events both Plated and Buffet style food that is left over and untouched in the hot box or coolers must be addressed with Chef’s before event on how to handle after event is over., • All food that is saved must be labeled, dated and stored properly., • All equipment not used must be returned and put away properly in designated storage areas High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work., • Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines., • Requires supervision/management skills., • Requires oral and written communication skills., • Must have moderate hearing - to hear equipment timers and communicate with other staff., • Must have excellent vision to see that product is prepared appropriately., • Must have moderate speech communication skills to be able to communicate with staff., • Must have moderate comprehension and literacy to read and understand all BEO's requests., • Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment, 75% of the time., • Bending does become necessary when using the lower oven for cooking, 5-10 times a day., • Full range of mobility and the ability to travel 30-50 feet on a regular basis, throughout the day., • Standing usually during preparation or plate - up to one hour at a time, usually 3-5 times a day. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Starting Hourly Rate at $18.00 per hour, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Residence Inn by Marriott/Buffalo-Downtown, 620 Delaware Avenue, Buffalo, NY 14202 We are looking for a Breakfast Attendant to join our Team! Our Residence Inn® by Marriott Buffalo Downtown, is located in the Allentown district of Downtown Buffalo, our hotel is minutes from the Buffalo Niagara Medical Campus and offers free onsite parking, as well as an attached Starbucks®. With 105 spacious studio and one-bedroom suites with separate living and sleeping areas, and fully equipped kitchens, we are an extended stay hotel. The Residence Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Breakfast Attendant prepares and assists with service of the complimentary buffet style breakfast. Responsibilities include: • Greeting guests as they come in to the breakfast area or lobby. Assisting with any questions or issues that may come up., • Set up and maintain the breakfast buffet- Prepare foods such as cut fruit, coffee and juices. Stocks coffee, juice and Milk container. Set out cold food such as sweet rolls, muffins and cereal for self service. Warm and set out hot foods such as hash browns, French toast, etc. Set up serving dishes, utensils, cups and other paper/china products., • Maintain cleanliness of breakfast area and kitchen during and after breakfast hours. Clear and clean tables as they are vacated, wipes up spills, sweeps, mops and vacuums kitchen and dining areas. Remove trash. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $16.50-$17.50 What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Basic knowledge of food and beverage preparation., • High School diploma or equivalent is preferred. At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description The Courtyard by Marriott in Buffalo- Airport is seeking a Bistro Server for The Bistro, the on-site restaurant at the Courtyard Buffalo- Airport. The Bistro serves up refreshing breakfast choices in the morning, and a variety of dinner, beer and wine options in the evening. The Bistro also offers specialty beverages made with Starbucks® coffee. The Hotel is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Responsibilities include: • Welcoming guests, taking their orders, ringing orders into the POS system, and receiving payment for the order., • Preparing food, coffee, and other beverages to meet company and brand standards, including alcohol. Have a full knowledge of the entire menu., • Setting up bar for service, prepare drink orders for guests, follow state and local laws for serving alcohol responsibly, complete closing duties, and ensure cleanliness of bar and cooler areas. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Previous hotel food and beverage or restaurant environment experience is preferred. Basic knowledge of food and beverage preparation is a plus., • High School diploma or equivalent is preferred., • Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties

As a Manager in Training you would be responsible for:. As a Manager in Training you would be responsible for:.

Job Description Fairfield by Marriott/Buffalo-Airport, 4271 Genesee Street, Cheektowaga, NY 14225 We are looking for Room Attendants to join our Team! The Fairfield Inn & Suites® by Marriott Buffalo Airport, is conveniently located across from Buffalo Airport with free airport shuttle service, you’ll also be 3 miles from Walden Galleria Mall and less than 10 miles from Downtown Buffalo. Our Fairfield has 140 beautifully appointed guest rooms, and we serve complimentary breakfast buffet to all our guests. The Fairfield by Marriott/Buffalo Airport is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: • Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms., • Reporting discrepancies and maintenance problems to supervisor., • Providing excellent customer service by responding promptly to guest requests., • Working typical shifts that include weekends and holidays when required. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $16.50-$17.50 What You Bring: Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities

Job Description Hampton Inn Buffalo-Airport/Galleria Mall is seeking a Laundry Attendant to join their team! A Laundry Attendant will be responsible for: maintaining a constant supply of clean linens and towels for the hotel – • Tends laundering machines to clean articles, such as sheets, towels and other linen., • Inspects linen to locate stained or torn items. Records counts for discarded linen., • Folds, stacks and places towels, sheets and other linen in appropriate storage bins. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • High School diploma or equivalent, • 1 Years Experience in hotel housekeeping, • Hotel Experience a plus, • Customer service skills and team player, • Flexibility to work weekends and holidays, • Able to stand for 8 hour shift, • Able to lift 25 to 50 lbs loading linen into machines What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Role: The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget, • Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences, • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA., • Managing loss prevention and risk management policies, safety standards and claims reporting, • Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive, • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;, • Take part as a leader in the community and maintain a positive image for the property and BLA;, • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group, • Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience., • Extensive experience with rooms and F&B., • Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems., • Hands-on leadership – our General Managers work directly with all their associates. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description TownePlace Suites® by Marriott Buffalo Airport is seeking Room Attendants to join their team! A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: • Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms., • Reporting discrepancies and maintenance problems to supervisor., • Providing excellent customer service by responding promptly to guest requests., • Working typical shifts that include weekends and holidays when required. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $16.50- $17.50 What You Bring: Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 Our Hampton Inn & Suites by Hilton-Buffalo Downtown is seeking a qualified Executive Housekeeper to lead the housekeeping department! The hotel is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Role: This position is responsible for the operation and management of the housekeeping and laundry departments to ensure maximum service quality. Responsible for the overall cleanliness of the hotel including rooms and public areas. • Foster a positive, cooperative work environment between staff and management.

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 We are looking for a Assistant General Manager to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties, • Career growth opportunities Role: The primary role of the Area Assistant General Manager is to assist the General Managers in providing leadership, guidance and support to the hotel teams, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: • Managing the operations of hotels as need, when there is an absence of management at the property, or assisting with leadership as assigned., • Oversee the facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources., • Manage the front office operations and supervising directly the front desk and food and beverage staff., • Resolve guest concerns while maintaining high franchise Guest Service scores., • Foster a positive, cooperative work environment between staff and management., • Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and coaching employees; planning, assigning, directing work, addressing complaints and resolving concerns. What You Bring Us: • Two years related management experience, and hotel brand knowledge., • Extensive experience with rooms, housekeeping and food and beverage., • Working knowledge of hotel operations – including security and safety programs, personnel (HR) relations, quality assurance programs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems., • Hands-on leadership, • Valid Driver’s License

Job Description Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for The RIchardson Hotel in Buffalo, NY. Your expertise shapes us: The Director of Sales and Catering will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction. Other responsibilities may include but are not limited to the following: • Developing and maintaining relationships with key clients in order to produce group business, including room sales, F&B sales, and catering/banquet services., • Attending networking events, developing and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel, • Conducting site tours, • Maintaining customer database, • Developing contracts and following up with customers, • Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed the established profit plan and to accurately report variances/projections to management You Are: • An experienced Director of Sales with 2+ years of hotel sales experience, • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt sales processes and systems., • Well organized, detail-oriented, and able to work independently., • Display initiative, perseverance, and analytical skills, • Team player, professional, and lead with integrity, • Available to meet guests which may include weekends, • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal), • Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests and one another. Hotel Development Company | Hotel Equities What we can offer you: • Salary between $90,000-$95,000 plus bonus potential based on experience and qualifications, • Bonus, • Cell phone allowance, • Health, vision and dental insurance, • 401(k), • Vacation and Sick Pay, • Paid Holidays, • Discount programs for shopping, travel, tickets and more., • Access to our Talent team to help you reach your career growth goals. EOE/DFW Please note that this job description is not an exclusive or exhaustive list of all functions that a Director of Sales may be asked to perform

Job DescriptionBuffalo Lodging offers an exciting opportunity for a highly-motivated and ambitious individual that is looking to train, grow and gain valuable hospitality management industry experience. Through practical work experience and hands-on training, this individual will gain exposure in overall hotel operations, develop their leadership skills in a short amount of time. This is an opportunity for current college students to get a jump start on their hospitality career with our award-winning organization.Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.Students will be trained in one of our 50 hotels in 7 states- NY, MA, OH, FL, NJ, RI, CTWhat to Expect:• Comprehensive training in functions and operations of hotel departments including; Front Office, Housekeeping, Food and Beverage, and Engineering.• Learning line and staff functions, operations, management view points and company policies and practices that affect each phase of business.• Participants will develop problem solving and decision-making abilities through direct observation, analysis and evaluations of various situations.• Each training level is designed to equip the participant with practical experience and leadership skills necessary to eventually manage a department and/or a property.Learn more here!Requirements:This is an entry level position. The ideal Intern candidate will bring the following required, desired and optional assets to the company:• Working on an Associate’s or Bachelor’s degree (B.A) in Hospitality Management or equivalent preferred; or one to two years related management or comparable experience strongly preferred.• Desire to be on a career path to a Hospitality Leadership role.• Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.• Computer knowledge including Word, Excel.• Ability to travel between our hotels if needed. • We do not offer accomodations or relocation assistance for this role What we Offer:At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:, • Paid Weekly, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program, • $15-19 /hr. ( dependent on location)

Hilton Cleaner (Room Attendant) Job Description. This role ensures Hilton's quality standards are met by providing exceptional cleanliness and attention to detail.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cook for the Richardson Hotel in Buffalo, NY. Job Purpose: Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Prepare all food items according to standard recipes and as specified on guest check and, • following company and brand standards, to ensure consistency of product and achieve high, • guest satisfaction., • Prepare daily requisitions for supplies and food items for production., • Visually inspect, select, and use only food items of the highest standard in the preparation, • of all menu items., • Check and control the proper storage of product and check portion control, to maintain, • qualify product., • Keep all refrigeration, equipment, and storage and working areas in clean, working condition, • in order to comply with health department regulations., • Good working knowledge of accepted standards of sanitation., • Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers,, • kettles, etc), • Must have knowledge of food and beverage preparation and service., • Promptly report all maintenance issues, • Properly receive and store food and other deliveries, • Consult with upper kitchen management on a daily basis as well as with other departments that, • are directly related to the Food & Beverage Department., • Participate in long range planning., • Participate, support and make recommendations for ongoing hotel programs with continues, • improvement in networking., • Participate in physical inventories, •  Guest Relations, • Be readily available/ approachable for all guests., • Take proactive approaches when dealing with guest concerns. Follow property specific, • second effort and recovery plan., • Extend professionalism and courtesy to guests at all times., • Adhere to all applicable Company Standard Operating Procedures., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, memorandums, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor., • Safety and Security Skills, • Properly handle and account for keys Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Ability to read recipes and follow their instructions., • Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices., • Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel, • environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment., • Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings., • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level., • Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis., • Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis., • Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,, • listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Requires finger dexterity to be able to operate office equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Hourly Rate from $20.00 to $22.00 based on experience, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 Hampton Inn & Suites by Hilton-Buffalo Downtown is seeking a Housekeeping Supervisor to join their housekeeping team! A Housekeeping Supervisor, oversees and supervises cleaning personnel and inspects hotel guest rooms, bathrooms, corridors and lobbies by performing the following duties. • Maintains cleanliness standards for both guest rooms and public areas and inspects them to ensure that standards are met., • Records inspection results and notifies cleaning personnel of inadequacies., • Trains or re-trains staff on proper housekeeping procedures when needed., • In absence of Executive Housekeeper is responsible for the housekeeping department supervision., • Cleans rooms and public areas as assigned by Executive Housekeeper. What You Bring: • Previous experience in a hotel setting or open to training., • One year previous housekeeping experience is a plus., • Excellent customer service skills., • Able to work alone or as part of a team., • Ability to work on feet for extended periods., • Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable F & B Manager for the Richardson Hotel, Buffalo NY. Job Purpose: Plan and manage the following functions of the hotel F&B to achieve customer (guest, employee, corporate and owner) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and day-to-day operations of the above areas in the hotel. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Manage the Human Resources in the group in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate., • Develop, recommend, implement and manage the group's annual budget, business/marketing plan, forecasts and objectives to meet/ exceed management expectations., • Implement company programs (company/franchise), develop local programs and procedures and manage the operations of the group, ensuring compliance with SOPs, safety regulations and all other federal, state and local laws and regulations to ensure optimal levels of quality service and customer satisfaction., • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality., • Comply with emergency organizational procedures and training assigned Departmental Ambassadors to ensure appropriate protection for the hotel quests, staff and company asset., • Promote an accident prevention program to minimize liabilities and related expenses., • Manage the maintenance/sanitation of the front and back of the house to protect the assets, comply with regulations and ensure quality service and customer satisfaction. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Requires advanced knowledge of the hospitality and business management fields., • Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information., • Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches., • Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction., • Requires highly developed communication skills in leading Ambassadors and guest satisfaction., • Must have excellent speech and written skills in order to communicate with managers, guests and Ambassadors., • Must have excellent literacy skills necessary for reports, policies and procedures., • Must have vision ability in order to visually inspect hotel., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Base Salary between $64,000 to $66,000 based on experience/qualifications, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Home2 Suites by Hilton is seeking a Front Desk Agent to join their team! The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk/Night Audit for the Richardson Hotel, Buffalo NY. This position will work 2 night audit shifts and flexible to other shifts. Opera Cloud experience is preferred. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area., • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 20 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Hourly rate of pay between $20-$22 based on experience and qualifications, • Team Driven and Values Based Culture, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee discount, • Flexible schedule, • Parental leave, • Referral program

Job Description Courtyard by Marriott Buffalo Downtown/Canalside is seeking a Front Desk Agent to join their team! The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $16.50- $17.50 What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Hilton experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 Hampton Inn Buffalo Downtown is seeking a Night Auditor to join their team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property., • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit., • Prepares guest folios for express check out. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $18.00 - $19.00 What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Hilton experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval ., • Typical Schedule : Overnights, 11 PM- 7 AM Weekend Availability needed What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Why Join Us? Because It's "Where You Belong"!.Earning Potential: Market-leading base pay plus commission.Day-One Benefits: Medical, Dental, Vision, 401(k), and more!.Team Member Travel Program: Enjoy discounted rates at incredible properties around the globe.Career Growth: Ongoing training and devel

Be part of Hilton Hotel Front Desk Associate and be the first friendly point of contact.

Join the Hilton Garden Inn family in the heart of downtown Buffalo!. Don't miss out on this opportunity to join our Hilton family! Experience the thrill of meeting new people every day and making a difference in their stay. Get ready to deliver exceptional guest experiences and make the most of your

Simple Application, Immediate Hire.All Experience Levels Encouraged to Apply.Full Time, Part Time & Seasonal Openings Available.

Morning, Afternoon, Evening (Includes Weekends).At Wegmans, our commitment to customers is simple:.As a Cashier, you'll provide incredible customer service by engaging customers in friendly conversation, carefully bagging items, and accurately completing monetary transactions.You will efficiently ge

Afternoon, Evening (Including Weekends).Our kitchens depend on the teams who work to keep the operation running smoothly.As a dishwasher, you will help to ensure the kitchen staff has clean dishes and supplies needed to prepare our unique culinary offerings.If you’re looking to be part of a dynami

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Join our team at JT's Urban Italian to help maintain a clean and efficient kitchen.We’re looking for a reliable dishwasher to keep our kitchen running smoothly.Wash dishes, pots, and utensils.Maintain a clean and organized dishwashing area.Assist with kitchen cleaning tasks.Ensure all items ar