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  • Internal Care Coordinator (Bilingual Chinese)
    Internal Care Coordinator (Bilingual Chinese)
    hace 5 días
    $22–$25 por hora
    Jornada completa
    Flushing, Queens

    COMPANY OVERVIEW TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space! We are looking for mission-driven contributors who want to be part of something that matters. ROLE SUMMARY ABI, Life, and ATD are looking for a passionate, organized, and resourceful Care Coordinator to support our agency. This role is at the heart of our operations and serves as a primary point of contact for patients, families, and caregivers. You will manage and engage directly with a dedicated portfolio of patients and take ownership of keeping their home care services running smoothly. A major part of the role is finding and matching caregivers with patients, maintaining coverage when schedules change, and solving staffing challenges as they arise. This role is ideal for someone who enjoys helping people, building relationships, and finding solutions in a fast-paced environment. WHAT YOU’LL DO • Coordinate & Staff Care: Manage your patient caseload, identify and match caregivers based on patient needs and preferences, and find replacement coverage when caregivers call out or cases need to be re-staffed., • Manage Cases & Schedules: Coordinate new case starts, authorizations, caregiver onboarding needs, schedules, and ongoing case changes while maintaining accurate information in our database and internal trackers., • Own Patient Relationships & Deliver Great Service: Serve as a primary contact for patients, families, and caregivers, conduct regular check-ins, respond to concerns, and proactively support patient satisfaction and retention., • Solve Problems: Navigate staffing shortages, schedule changes, caregiver availability, patient preferences, and other day-to-day challenges to maintain continuity of care., • Drive Collaboration: Work with insurance plans and internal HR, Clinical, Compliance, and management teams to address patient needs, service changes, complaints, and other case-related issues., • Ensure Compliance: Protect and maintain data integrity. Monitor caregiver punches and EVV performance, provide first-line support when needed, and escalate issues to Compliance specialists when appropriate. WHAT YOU’LL BRING • Customer service, coordination, scheduling, staffing, or similar experience; home care experience is a plus., • High school diploma or GED required., • English + Mandarin and/or Cantonese required; additional Chinese dialects preferred., • Strong problem-solving skills and persistence when facing difficult challenges., • Excellent communication, relationship-building, organization, and multitasking skills., • Comfort using computers and quickly learning new systems and tools., • Deep respect and understanding of the communities we serve. WHY JOIN TEAM NY • Growth: Be at New York’s fastest growing agency and part of a National Network., • Impact: Help seniors receive reliable, consistent care in their homes., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship. Pay: $22.00 - $25.00 per hour Benefits: • 401(k), • Health insurance, • Paid time off Language: • Chinese (Required), • English (Preferred) Ability to Commute: • Flushing, NY 11354 (Required) Work Location: In person

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  • Medical Office Receptionist
    Medical Office Receptionist
    hace 6 días
    $18–$30 por hora
    Jornada completa
    Homecrest, Brooklyn

    About Us: We are dedicated to providing compassionate and personalized healthcare services directly in the comfort of our patients' homes. We are seeking a professional and friendly Medical Office Receptionist who is Bilingual in English and Russian to support our team. Position Overview: The Bilingual Medical Office Receptionist will be the key point of contact for our patients, playing a vital role in coordinating and managing our house call services. This role requires excellent organizational and communication skills, as well as the ability to interact effectively with patients and staff in both English and Russian. Key Responsibilities: • Greet and assist patients, ensuring a positive and professional experience be it over the phone or in person., • Manage appointment scheduling for house calls, including coordinating times with patients and medical staff., • Handle patient check-ins and follow-ups remotely, ensuring all necessary information is collected and recorded., • Answer phone calls and respond to inquiries in both English and Russian, providing and collecting necessary information and addressing any concerns., • Maintain and update patient records and documentation in our electronic health record (EHR) system., • Coordinate with healthcare providers, agencies, pharmacies, and laboratories to enhance timely and efficient patient care., • Manage administrative tasks such as filing, faxing, and organizing office supplies., • Process patient payments, including co-pays and outstanding balances, and manage billing-related tasks., • Additional skills (such as medical billing) are welcomed and will determine compensation rate. Qualifications: • Previous experience as a medical receptionist or in a customer service role in a healthcare setting., • Bilingualism in English and Russian is a must., • Strong writing and verbal communication skills with the ability to write medical letters and effectively interact in various work related situations., • Excellent organizational and multitasking abilities, with a focus on detail., • Proficiency in using office equipment and medical software (e.g., EHR systems)., • Basic understanding of medical terminology and healthcare structure is a plus., • High school diploma or equivalent;

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  • Recruiting Manager (Bilingual Chinese)
    Recruiting Manager (Bilingual Chinese)
    hace 2 días
    $66300–$70000 anual
    Jornada completa
    Flushing, Queens

    Company Overview TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space. We are looking for a mission-driven contributor who wants to be part of something that matters. About the Role TEAM NY is seeking an organized, people-focused Recruiting Manager to lead day-to-day recruitment efforts across our healthcare agencies. Reporting to the Senior Director of Recruiting and Onboarding, this role manages a high volume of openings, partners with hiring leaders, and manages two Recruiting Coordinators. The Recruiting Manager owns the full-cycle recruiting process—from sourcing and screening candidates through interviews, offers, and onboarding coordination. This role is ideal for someone who enjoys building relationships, juggling multiple priorities, improving processes, and helping teams hire the right people. What You’ll Do • Deliver consistent, high-quality hiring outcomes across multiple departments and affiliated agencies by managing the full recruitment lifecycle., • Partner with hiring managers and the Senior Director of Recruiting and Onboarding to set clear hiring priorities, define candidate profiles, and execute effective recruitment plans., • Build and maintain strong candidate pipelines through job boards, social media, referrals, community partnerships, and other sourcing channels., • Identify and advance qualified candidates through timely screening, thoughtful evaluation, and clear recommendations to hiring teams., • Keep the hiring process moving efficiently from interview through offer and onboarding, with a positive and professional experience for candidates and hiring managers., • Lead, train, and manage Recruiting Coordinators so the team delivers consistent, responsive service and follows established recruiting practices., • Ensure hiring managers have accurate, timely updates and the support needed to make informed hiring decisions., • Maintain clear, compelling, and current job descriptions, recruitment advertisements, and candidate communications., • Keep accurate recruiting records and use activity data to provide visibility into open roles, candidate pipelines, interviews, offers, and hires., • Use recruiting data and feedback to identify opportunities to improve speed, quality, candidate experience, and team processes., • Protect candidate and employee information by handling all records and communications with discretion and confidentiality. What You’ll Bring • Bachelor’s degree required., • 2+ years of recruiting, talent acquisition, or related professional experience; healthcare or home care recruiting experience is a plus., • Experience leading, training, or supporting team members is preferred., • Strong communication, organization, and relationship-building skills., • Ability to manage multiple open positions and shifting priorities in a fast-paced environment., • Sound judgment and the ability to handle confidential information with care., • Proficiency with recruiting platforms such as Indeed, LinkedIn, and Facebook., • Proficiency with Microsoft Office and/or Google Workspace, calendars, video-conferencing tools, spreadsheets, and collaboration platforms; ability to learn new systems quickly., • Fluency in English and Mandarin required; Cantonese preferred. Why Join Us? • Network: Be at New York's fastest growing agency and part of a National Network., • Growth: Join a growing organization with opportunities to learn, contribute, and build your career., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship., • Mission: Be part of an organization dedicated to making a meaningful difference in the lives of the communities we serve. Benefits • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's (Required) Experience: • Recruiting: 2 years (Preferred) Language: • Mandarin (Required), • Cantonese (Preferred) Work Location: Hybrid, in-person 3 times a week in the Flushing office

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  • Compliance Associate (Bilingual Chinese)
    Compliance Associate (Bilingual Chinese)
    hace 5 días
    $22–$25 por hora
    Jornada completa
    Flushing, Queens

    COMPANY OVERVIEW TEAM NY coordinates the delivery of home care services to Chinese-American patients in New York City and Long Island through a network of three Licensed Home Care Service Agencies (LHCSAs): ABI Healthcare, ATD Home Health Agency, and Life Improvement Homecare. TEAM NY is the largest and longest-standing company in this space! We are looking for mission-driven contributors who want to be part of something that matters. ROLE SUMMARY The Compliance Associate supports the Compliance Department with audits, investigations, documentation review, tracking, and follow-up. This role also assists with aide supervision activities, including telephone supervision, coordination of part-time supervisors, and occasional in-home supervision. WHAT YOU’LL DO • Assist with compliance investigations, audits, documentation review, and corrective action follow-up., • Maintain compliance files, trackers, reports, meeting notes, and supporting records., • Review documentation for completeness and follow up on missing or inaccurate information., • Conduct aide telephone supervision and document results accurately., • Follow up on missed calls, incomplete supervision, and unresolved issues., • Coordinate and track assignments for part-time supervisors., • Assist with in-home supervision visits when needed., • Communicate professionally with patients, aides, families, and internal teams., • Escalate compliance concerns, patient issues, aide issues, or documentation problems., • Maintain confidentiality and perform other assigned compliance duties. WHAT YOU’LL BRING • At least one year of home care experience is required., • High school diploma required; bachelor’s degree preferred., • Prior experience in compliance, auditing, healthcare, home care, coordination, or administrative support preferred., • Strong communication, organization, documentation, and follow-up skills., • Detail-oriented and able to manage multiple priorities., • Proficient in Microsoft Office., • Mandarin and English required; Cantonese pref WHY JOIN TEAM NY • Growth: Be at New York’s fastest growing agency and part of a National Network., • Impact: Help seniors receive reliable, consistent care in their homes., • Community: Work with a close-knit team that values empathy, respect, dignity, and friendship. Pay: $20.00 - $24.00 per hour Benefits: • 401(k), • Health insurance, • Paid time off Language: • Chinese (Required) Ability to Commute: • Flushing, NY 11354 (Required) Work Location: In person

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  • Animal Care Supervisor
    Animal Care Supervisor
    hace 1 mes
    Jornada completa
    The Bronx, New York

    ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary This position works with and supports the Animal Care Team and is responsible for direct supervision of Animal Care Specialists. This includes the monitoring of their daily activities, focusing on gold standard care for all animals in our care. You are responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures. Our ideal candidate enjoys providing coaching and guidance, and you have some previous supervisory experience. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scope of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program. Required Qualifications High School diploma or GED is required. Minimum 6 months of prior animal handling experience required. Must be forward thinking and anticipate challenges, responding to them quickly and completely. Must be adaptable and receptive to rapidly evolving protocols. Treats animals and people with respect, considering all individuals as potential collaborators with something to offer. Available to modify schedule as needed to meet the needs of the organization. Ability to travel throughout the five boroughs periodically, and nationally for training opportunities. Must be able to lift and move up to 50lbs and stand for long periods of time. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Essential Job Functions Assign work that includes cleaning of primary animal housing, animal rooms, and supplies; laundry; dog walking and animal enrichment. Inspect and evaluate quality of kennel cleanliness, room tidiness, and general carrying out of assigned duties by staff; follow up as needed. Participate in Animal Care staff hiring, including Hiring Info Sessions, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources. Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care team. Other Responsibilities Create weekly staff schedules that meet the needs of the Care Center. Circulate through Care Center on an ongoing basis to ensure staff are productive and have the support they need; assist with issues or concerns, real-time. Provide hands on training for new staff that aims to have them meet or exceed minimum standards by the end of their probationary period. Interact with staff in a manner that calls them up to greatness and empowers them to be open and teamwork oriented. Oversee inventory management, ensuring the Animal Care team always has an adequate inventory of supplies. Review and complete Animal Care team payroll records. Ensure that the locations of animals in Shelter Buddy remain accurate and are updated as needed to ensure accuracy. Review, manage, and respond to staff schedules, overtime, leave requests, time and attendance reports. In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center. Upon completion of training and certification, ability to provide emergency euthanasia on an as needed basis. Enthusiastically participate in ACC forums and events including supervisor meetings, trainings, and conference calls, and special events. Collaborate with other organizational leaders to explore new endeavors, reflect on current operations, or otherwise problem solve. Fear Free certification required within 30 days of hire. Complete other duties as assigned by supervisor. Preferred Qualifications Minimum 3 years of relevant experience with one year in a role supervising or directing staff as well experience in shelter is preferred. Prior supervisor experience with union staff is a plus. Basic familiarity with computers, MS Word and MS Outlook. Ability to excel in a fast-paced, high stress environment. Is an expert communicator, a people person, and a team player. Demonstrates mentorship qualities and is able to provide intensive support and interaction to a mostly junior staff. Is organized, detail oriented, able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. ACC houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. This position will train at our Queens or Manhattan Care Center locations until the Bronx Care Center is open. Reports To: Care Center Manager Overtime: This is a non-union position and is eligible for overtime. This is a full time job Job Contact Details Name Ilyasah Long-Hamilton Title Recruitment Coordinator

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  • SPEECH THERAPY-HOME CARE
    SPEECH THERAPY-HOME CARE
    hace 2 meses
    Jornada completa
    Glen Oaks, Queens

    Pay: $120.00–$130.00 per hour Work Location: On the road / in patients’ homes Service Areas: Cases available throughout all five NYC boroughs MHH Clinical Services is seeking licensed Speech-Language Pathologists (SLPs) to provide one-on-one speech therapy services to children and adults in their homes. We have cases available throughout Brooklyn, Queens, Manhattan, the Bronx, and Staten Island, with assignments based on your preferred location, ZIP code, and availability. Responsibilities Provide one-on-one speech therapy services to children and adults in their homes. Conduct comprehensive evaluations of speech, language, communication, cognition, voice, fluency, and swallowing abilities, as appropriate. Develop, implement, and update individualized, goal-oriented treatment plans in accordance with physician orders and agency requirements. Provide evidence-based, patient-centered treatment to improve functional communication and/or swallowing abilities. Educate patients, families, and caregivers regarding communication strategies, home programs, swallowing precautions, and carryover techniques. Collaborate with families, caregivers, physicians, and interdisciplinary team members to ensure continuity of care. Monitor patient progress and modify treatment plans as clinically appropriate. Maintain accurate, timely, and compliant clinical documentation. Participate in interdisciplinary meetings and care coordination as needed. Adhere to all professional, ethical, and organizational standards of practice. Qualifications Current New York State Speech-Language Pathologist license. Experience working with pediatric and/or adult populations. Experience working with individuals with Intellectual and Developmental Disabilities (ID/DD) is preferred. Home care and/or community-based experience is a plus. Experience with speech, language, cognitive-communication, and/or swallowing disorders is preferred. Strong clinical assessment, documentation, and communication skills. Compensation $65–$70 per 30-minute treatment session. Opportunity to complete two treatment sessions per hour, allowing earning potential of approximately $120–$130+ per hour, depending on scheduling and caseload. Work Schedule Flexible daytime schedule based on your availability. Cases available throughout all five NYC boroughs. Cases are assigned based on your preferred borough, neighborhood, service area, and ZIP code whenever possible. One-on-one treatment sessions are conducted in patients’ homes. Additional Opportunities No minimum hours required. Whether you are looking for only a few hours per week or would like to build a larger caseload, we can accommodate your availability. Per diem opportunities are available. Benefits Flexible schedule Excellent per-session compensation No minimum-hour commitment Cases available throughout all NYC boroughs Cases assigned near your preferred location whenever possible Ability to build your own caseload Supportive clinical and administrative team Opportunity to make a meaningful impact in your community Join MHH Clinical Services and enjoy the flexibility to create a schedule that works for you while providing exceptional speech and language services to children and adults in the comfort of their homes. Pay: $120.00 - $130.00 per hour Expected hours: No less than 10.0 per week Work Location: In person

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