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Job Description Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,500 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Currently, we are seeking a Full-Time Health Care Coordinator to work in our Developmental Services Division. Some duties to include: • Provides participant and family education., • Good time management, detail oriented and organizational skills., • Must be able to work as s team and independently., • Excellent written and verbal communication skills., • Maintain a valid Pennsylvania driver's license with an acceptable driver’s record., • Frequent talking and listening., • Good manual dexterity and fine motor skills., • May require crisis intervention in emergency situations. Must be able to successfully administer CPR., • May be required to report to work during emergencies including inclement weather., • May require providing assistance using crisis intervention in emergency situations. To be considered an applicant, please you can apply at and click on the careers tab. #TLR Horizon House, Inc. is an Equal Opportunity Employer

Job Description Responsible for recruitment, information and referral to resources for ex-offenders. Maintaining contact with clients in the community in an effort to offer support and guidance and linking clients with needed services to promote employment, treatment, and housing. Scope of Duties: • Recruit clients to participate in program including visiting the county jail to interview prospective clients., • Complete intake interviews with clients and secure program participation agreements., • Assist clients apply for social entitlements such as GA, TANF, etc. when appropriate., • Link homeless clients to housing., • Monitor and document client progress., • Assess client needs and work with client to develop goals., • Update service plan with client input., • Provide motivational support to clients in program and maintain support throughout participation., • Schedule and facilitate meetings with clients as required., • Identify and/or develop resources and link clients to needed services., • Facilitate scheduled workshops/programs/groups addressing client's needs., • Develop appropriate discharge plan on all assigned clients., • Participate in required internal/external meetings., • Complete all required reports, data collection and other documentation., • Interact with all clients, staff, and outside contacts with respect and courtesy., • Maintain client and staff confidentiality in compliance with administrative policies and procedures., • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions., • Occasionally required to smell, stoop., • Regularly required to use hands to handle or feel., • Regularly required to reach., • Regularly required to stand, walk, sit, talk and hear., • Regularly required to lift and move up to 10 lbs., • Ability to see clearly at 20 inches or less., • Ability to observe an area that can be seen up and down or to the left and right while remain fixed on a given point.

Job Description Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectually disabled, and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Currently, we are seeking a full-time Benefits Representative to work in our Human Resources Division. Some duties include: • To support employees in understanding, obtaining, and participating in the agency’s employee benefits and retirement programs., • To provide guidance and troubleshooting to employees on employee benefits and retirement-related concerns., • Bachelor's Degree in Human Resources or Business Administration or a related field and at least 2 years of office experience (either administrative or secretarial); or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required., • Ability to work independently on multiple tasks with varying priorities. Must be able to meet strict deadlines., • Accurate data-entry skills., • Proficiency in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook), and HRIS software is required. Knowledge of database systems is preferred., • Prior employee benefits/human resources experience preferred., • Good oral and written communication skills., • Typing 40 wpm., • Proven problem-solving ability., • Detail-oriented, • Good organizational and anticipatory skills with good follow-up necessary. Scope: • Required sitting for long periods of time. You must apply on our website to be considered an applicant. Horizon House is an Equal Opportunity Employer: M/F/Veteran/ Disability/Sexual Orientation/Gender Identity

Job Description Horizon House, Inc. is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues, and substance abuse. Horizon House is Pennsylvania’s oldest psychiatric rehabilitation agency. Since 1952, we have been dedicated to helping people with mental illness, drug and alcohol addictions, developmental/intellectual disabilities, and homelessness to stabilize their lives and to help them live as independently as possible in the community. With over 100 locations throughout South and Northeastern Pennsylvania and Delaware, Horizon House provides services to a diverse population, focusing on individual strengths and choice. Responsibilities include the following: Purpose: · Provide services to homeless individuals encountered in the Cafe during hours mandated by the City of Philadelphia’s Coordinated Cafe Initiative. · Engage homeless persons into accepting appropriate services, which may include the facilitation of voluntary/involuntary hospitalizations and/or referrals to other supports. · Implement the overall mission, values and beliefs of Horizon House in all aspects of the job. Supervision Received: · Receives direct supervision from the Supervisor, Hope Café. Supervision Exercised: · N/A Qualifications: · High School diploma or GED and a minimum of (3) years of relevant experience in substance abuse counseling; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required. · Experience in working with Drug and Alcohol affected clients preferred · Strong interpersonal skills. · Ability to work independently and as part of a focused team. · Mental Health knowledge desired Scope: · Frequent talking and listening. · Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients. · Requires the ability to appropriately interact with and support individuals in dealing with crisis situations. · May require possession of a valid driver's license. · May require working varied shifts. Horizon House, Inc. is an Equal Opportunity Employer

Job Description POSITION: Peer Outreach Specialist DEPARTMENT: ODAAT/Outreach Services REPORTS TO: ERT Coordinator/Director of Outreach Services PROGRAM SUMMARY One Day At A Time (ODAAT) is a partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services ODAAT, consumers can expect the support of ODAAT staff to bring systems together to help achieve positive outcomes. Staff offer support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. One Day at a Time (UAC-ODAAT) operates a specialized outreach team known as the Encampment Resolution Team (ERT) which identifies, responds to, and resolves encampments using a social services-led process. Specifically, the role of the ERT is to establish relationships with those in the encampments, gain an understanding of their specific needs and goals, engage and connect them with services. The ERT will work to connect individuals to available housing resources, social service supports, as well as work with stakeholders to identify and leverage additional resources as needed. This scope provides an overview of the ERT, its role, composition, how it connects to the broader policy, as well as define and detail the scope of its primary engagement services. POSITION SUMMARY Employees in this job areresponsible for engaging homeless persons, determining needs, offering services, and follow-up. Add, collate and account for individuals in the field in the identified and targeted encampment via appropriate social service/case management methodology. Under the direction of the ERT Outreach Coordinator, the Peer Outreach Specialist will respond to calls assigned by the Coordinator or Director of Outreach Services, Chief of Staff or designated OHS official regarding homeless persons on the street in Philadelphia. The incumbent will remain in constant contact with their team in order to appropriately assess, evaluate, refer and/or intake clients in the field or at ODAAT and provide clinical support for necessary services. The Specialist may also be required to provide and/or assist the DBH outreach team and its activity. PRIMARY RESPONSIBILITIES • Respond to requests from the ERT Coordinator and/or Peer Outreach Coordinator to engage homeless persons at specified locations, • Follow-up on unresolved response calls using digital response forms, • Engage homeless individuals in the community, assess needs, and offer appropriate services, • Be thoroughly familiar with Sidewalk Ordinance, • Work cooperatively with business owners, police, and concerned citizens to serve the needs of persons who are homeless, • Check names of homeless persons encountered against focus list and advise dispatcher to contact ICM or assigned outreach team of changes in status of individual, • Complete all required contact and reporting forms, • Assist with public, media and internet outreach with other staff and program volunteers to support intake into the programs and attendance at sponsored events, • Assist with planning and supporting socialization and outreach events, • Coordinate, schedule, and participate in daily street outreach team efforts, • Attend all mandated training activities, • Provide outreach programming under the Harm/Risk reduction and Trauma- informed service spectrum and ODAAT services to high-risk individuals, • Participate in agency-sponsored programming including locating and contacting new and existing clients weekly for scheduled events during assigned work hours, • Provide and complete client database entry, ensuring timeliness and accuracy of data entered, • Maintain accurate paper and computer files for all outreach contacts and correspondence related to contracts, • Participate in meetings to create outreach and promotional message for dissemination during program outreach and events, • Ability to organize time, prioritize assignments, including the ability to work flexible hours, • Will work in coordination with the Office of Homeless Services (OHS) Outreach Teams and colleagues, • Adhere to all company policies related to the Driver’s Standard Operating Procedures, • Other duties as assigned KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS • High School Diploma or equivalent required, • 1+ years of prior outreach and community work experience in the field and/or related field preferred, • Proficient in Microsoft Office (i.e., Outlook, Word, Excel), • Ability to manage time and respond to deadlines, • Strong written and verbal communications skills, • Able to set and observe appropriate boundaries with clients;, • Possess well-developed decision-making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Possess a high level of interpersonal skills to handle sensitive and confidential Homeless Alliance, client, donor, and employee information and situations, • Able to multi-task and remain calm in demanding and unpredictable situations;, • Possess ability to understand various Homeless operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Able to provide cultural competency, develop rapport, provide information, and refer with sensitivity, • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, • Display a high level of initiative, effort and commitment towards completing assignments efficiently, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Able to meet a flexible work schedule including holidays, evenings and weekends. Available on-call for emergencies by telephone and/or cell phone, • Bilingual a plus LICENSES AND CERTIFICATIONS • Valid Pennsylvania driver’s license, required, • Proof of Insurance, preferred PHYSICAL REQUIREMENTS • Able to lift/move weight up to 40lbs., • Visual acuity to perform the responsibilities and functions of the job efficiently, • Must be able to sit and/or stand for 2 or more hours per day, • Must be able to operate a computer/hand-held digital device for more than 2 hours per day, • Must be able to drive or ride in a moving vehicle for at least 3 hours per day, • Must be able to drive in all weather and road conditions WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process; Motor Vehicle Report (MVR), PA Criminal Background Check (PATCH), PA Child Abuse Clearance, FBI Fingerprinting, and drug/alcohol screen. Interested applicants should include cover letter and resume. Telephone calls will not be accepted UAC/ODAAT is an Equal Opportunity Employer

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE JOB CLASSIFICATION: 16 Hrs. Weekend (Saturday and Sunday) TITLE OF SUPERVISOR: Program Supervisor ORGANIZATIONAL UNIT: Catholic Social Services (McAuley House) The residential Aide is responsible for the safety and well-being of the residents during the day, evening, overnight, and weekend hours. Residential Aides work to maintain order and structure in the house and to always hold the residents accountable to the policies and procedures of McAuley House and the Office of Homeless Services. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Fully comprehends, articulates, and reflects in job performance the mission and philosophy of McAuley House., • Respond to the doorbell, telephone, and client inquiries and take messages for Administrative Staff., • Responsible for completing shift notes and incident reports., • Responsible for writing reports to Case Managers and the Program Supervisor regarding residents, incidents, and concerns., • Perform hourly house checks and manage potential conflicts among residents., • Supervise and check resident chores., • Prepare and serve clients meals according to the menu., • Perform housekeeping duties, including laundering rugs, shower curtains, and other linens. Clean and sanitize bathrooms, mop kitchen, dining room, hallway, floors, and sanitize banisters., • Observe residents take prescribed medication and sign off as instructed., • Perform urine drug tests as needed., • Count off on all controlled medication when relieving staff before and after the shift., • Attend monthly staff meetings and educational in-service training., • Conduct monthly fire and safety drills., • Follow all emergency protocols when necessary., • Ability to apply and enforce the policies and procedures of McAuley House and the Office of Homeless Services., • Effective writing and communication skills, • Competent decision-making skills, • Ability to respond appropriately to delicate crises., • Good interpersonal skills., • High school diploma or equivalent, • Basic cooking skills, • Experience working with women diagnosed with mental health disorders, substance use and compromised immune systems, i.e., HIV.

Job Description POSITION: Encampment Supportive Services Residential Aide DEPARTMENT: ODAAT/Shelter Services REPORTS TO: Culinary Manager PROGRAM SUMMARY: One Day At A Time (ODAAT) is a Program Partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services, ODAAT consumers can expect the support of staff to bring systems together to achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. POSITION SUMMARY: This position offers care in a blended capacity to clients and supports the operation of the ODAAT Shelter Programs. Specifically, this position provides minimum direct engagement client support and provides majority of their service in support of culinary and building management tasks. The core responsibility of the Encampment Supportive Services Residential Aide is to ensure core building functions that are vital for successful service delivery are completed. The role is designed for the individual to have flexibility to support with direct client care, culinary tasks, and building management when the need is identified by program leadership. This role provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The work is performed under general supervision. KEY DUTIES AND RESPONSIBILITIES: • Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies, • In collaboration with the Culinary Manager, assists, prepares and/or supervises preparation of meals. Also coordinates meals in the absence of the Culinary Manager., • In collaboration with the Lead Maintenance Worker, cleans and maintains facility hygiene. Coordinates facility cleaning in Lead Maintenance Worker’s absence., • Encourages compliance with house expectations, • Assists consumers to see that adequate supplies are on-hand (i.e., cleaning agents, paper products), • Provides for shelter and safety needs of residents, • Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required, • Takes an active role in client hygiene, as necessary, • Maintains building and grounds, as assigned, • Assists with group while monitoring safety needs and encouraging participation, • Available for all shifts including weekends is required, as assigned, • Adhere to all company policies related to the Driver's Standard Operating Procedures, • Other duties, as assigned EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES • High School Diploma or equivalent required; Related training/certifications post high school, preferred, • Serv-Safe Certification Required within 3 months of hire., • Familiar with Microsoft Office software, including Excel and Outlook, • Proficient with Google search and email, • Demonstrated written and verbal communication skills including typing and writing, • Must possess strong interpersonal and customer service skills, • Must have the ability to work independently and as a team member, • Must take initiative and ability to identify process improvements, • Knowledge of first aid methods and techniques, • Ability to learn and apply written policies and procedures related to work, • Ability to concentrate on a designated area for extended periods, • Able to set and observe appropriate boundaries with clients, • Possess well-developed decision-making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various Homeless operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Able to meet a flexible work schedule including holidays, evenings and weekends; and, • Available on-call for emergencies by telephone and/or mobile phone LICENSES AND CERTIFICATIONS • Valid Pennsylvania driver’s license, preferred PHYSICAL REQUIREMENTS • Able to lift/move weight up to 75 lbs., • Vision adequate to perform the responsibilities and functions of the job efficiently., • Must be able to sit for 2 or more hours per day., • Must be able to stand for 2 or more hours per day., • Must be able to operate a computer/hand-held digital device for more than 2 hours per day., • Must be able to drive or ride in a moving vehicle. WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check (PATCH), FBI Fingerprinting, and drug/alcohol screen. Telephone calls will not be accepted UAC/ODAAT is an Equal Opportunity Employer

Job DescriptionCase Manager We are looking for energetic, compassionate and empathetic people who want to make a difference in the lives of people experiencing homelessness in Philadelphia. FaSST/Connections CTI Resource Coordinators engage individuals experiencing homelessness with a history or present struggle with mental health challenges and/or substance use. The Case Manager is responsible for identifying and coordinating resources to meet the individualized needs of program participants. This role ensures implementation of service and treatment plans, advocates for participants to access necessary services, and helps identify program needs and service gaps while recommending improvement strategies. The Case Manager works collaboratively with program participants, clinical teams, and community partners to support recovery, stability, and overall wellness. All responsibilities are performed in alignment with APIS and RHD organizational values. Team-Based Planning * Participate as a member of a multidisciplinary team to provide holistic, recovery-oriented services. * Assist in developing and reviewing recovery plans in collaboration with program participants, clinical staff, medical providers, and other stakeholders. * Build and maintain relationships with community organizations and service providers to connect participants with available resources. Direct Client Support * Provide and coordinate community-based services that support recovery plan goals. * Assist participants with accessing services such as housing resources, healthcare, employment, education, and community supports. * Support participants in building independence, community connections, and engagement in services. * Travel within the program’s service delivery area and transport participants to appointments when needed. Administrative Responsibilities * Complete required assessments, documentation, and service records according to agency, funder, licensing, and accreditation standards. * Maintain accurate and timely case documentation in electronic systems. * Participate in team meetings and case reviews. * Perform other duties as assigned. Education and Experience * Bachelor’s degree in Human Services or a related field preferred, or equivalent experience. * Intermediate computer proficiency. * One year of case management experience preferred. * Valid Driver's License held for a minimum of three years * Minimum two years of experience supporting individuals in: * Behavioral health * Addiction recovery * Homeless services * Behavioral Health Home (BHH) or IDD services. Core Competencies Communication * Ability to communicate effectively and respectfully with participants, families, staff, and community partners. Ethical Practice * Demonstrates integrity, maintains confidentiality, and protects the dignity and rights of individuals served. Collaboration * Works effectively with multidisciplinary teams and external partners to coordinate services. Cultural Humility * Respects and supports diverse backgrounds and perspectives while delivering inclusive services. Problem Solving * Identifies barriers and implements solutions to support participant success. Organization and Documentation * Strong organizational skills with attention to detail and accurate documentation practices. Customer Service * Provides high-quality service to participants, families, and stakeholders. Technology Proficiency * Basic computer skills with ability to utilize email, electronic records systems, and data entry platforms. Regulatory Compliance * Maintains working knowledge of program regulations, APIS values, and agency policies. Professional Standards * Follow OSHA requirements and safety guidelines. * Adhere to all Fire and Safety policies. * Comply with Fiscal, Office, and HR personnel policies. * Maintain HIPAA compliance and confidentiality. * Attend required trainings and meetings. * Maintain professionalism and good judgment in all duties. Equipment and Technology * Telephone (cellular and multi-line) * Computer and office equipment (copier, fax, calculator) * Microsoft Office and agency software systems Physical Requirements Medium work level: * Exert up to 50 pounds occasionally * Up to 20 pounds frequently * Up to 10 pounds constantly Physical activities may include: * Sitting or standing for extended periods * Walking * Using hands and fingers for data entry and documentation * Climbing stairs * Reaching, pushing, pulling, bending, kneeling, stooping, or crouching Safety and Compliance Knowledge * Bloodborne Pathogens * Right-To-Know regulations * HIPAA compliance * Security procedures * Fire and safety standards Additional Statement This job description outlines the general responsibilities and expectations of the role. Additional duties may be assigned as needed to support program operations. All employees are expected to demonstrate teamwork, sound judgment, and adherence to organizational values. ABOUT APIS APIS Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organization's stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Job Description JOB TITLE: RA Evening Supervisor, 3 PM to 11 PM, some weekends Saint John’s and Good Shepherd Program JOB CLASSIFICATION: Exempt Full time 40 hours DEPARTMENT: Catholic Charities, Housing and Homeless Services Division, Saint John’s Hospice and Good Shepherd REPORTS TO: Operations Manager DIRECT REPORTS: Resident Assistants (RA’s) All shifts SUMMARY: In a manner consistent with the mission and values of Catholic Charities, Saint John’s Hospice and Good Shepherd programs, the Resident Assistant (RA) Supervisor is responsible for managing all RA’s at Saint John’s and Good Shepherd. The RA Supervisor completes weekly scheduling of RA’s and documents that all shifts are filled at both sites. The supervisor monitors RA job performance while using progressive disciplinary management techniques. The RA supervisor reports to the Operations Manager all information related to RA job performance, ensuring professional behavior, interactions and treatment of participants under their care. The RA supervisor is meant to be the model of professionalism demonstrating to staff the way to be respectful, courteous and kind to all participants, visitors, donors and volunteers. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Posting open RA positions internally and externally, • Recruiting, interviewing and hiring RA employees under the supervision of the Operation’s Manager and Program Director, • Training new employees in all aspects of their job duties, ensuring that all requirements of the job are understood prior to working alone, • Will ensure shift coverage and assist in emergencies, • Scheduling Trauma Informed Care training for all staff, • Ensuring that all RA’s are enrolled in and attend Trauma Informed Care classes, • Creating and distributing the weekly RA schedule to managers, supervisors and the front desk, • Responsible for overseeing the shelter care, support, and monitoring of participants by ensuring they Sign-in and Sign-out during RA shifts, • Collaborate with Program (Social Work) Supervisor to manage medication administration and ensure RAs’ compliance with policies., • Holds or able to obtain certification in CPR and first aid., • Obtains and maintains food safety handling certification, • Monitor RA generated reports and ensured communication between RA’s, Front Desk and Case Managers, • Maintains client and staff confidentiality in conformance with Agency confidentiality, • Supervise and monitor RA’s performance, provide ongoing training and support, and address any issues related to job performance. Other Duties and Responsibilities • Maintain scheduling and management of the staff calendar, ensuring regular shift coverage and coverage for call outs, holidays and vacations., • Is available to assist in any emergency/crisis with the residents., • Monitor and ensure hourly rounds, logbook, and daily worksheets are completed., • Lead regular monthly RA team meetings (and emergency meeting when necessary)., • Ensure RAs adheres to Best Practices for Creating Safe and Dignified Experiences for Emergency Meal Guests and Definitions of Safety, Dignity, and Trauma-Informed Practice guidelines during dinner and snack., • Work collaboratively with Coffee House supervisor to ensure efficient operations across programs and daily communication., • Ensure that medication is distributed as per approved guidelines, in collaboration with the Program (Social Work) Supervisor., • Train RA’s on medication administration, • Attend staff meetings, supervisory sessions and make use of in-service opportunities., • Other responsibilities as assigned., • Always maintains professional presence and behavior, • Provides a welcoming environment for visitors and volunteers, • Ability to supervise, evaluate and direct RA team, • Ability to apply and ensure rules and regulations are upheld, • Ability to maintain professional boundaries and behavior, • Has a desire, interest and ability to work with men having Drug addiction and/or mental illness and a history of homelessness., • Has excellent organizational skills, is flexible, hospitable, and able to work independently and as part of a team., • Ability to respond positively to changing priorities, • Good judgement and communication (oral and written) skills, • Works well with others; is flexible and hospitable, • Holds current valid state driver’s license, • BA, BS, BSW with (3-5 years) supervisory experience working with individuals experiencing Drug addiction, mental illness and homelessness.

Job Description POSITION: Residential Aide (Part-Time/Full-Time) DEPARTMENT: ODAAT/Shelter Services REPORTS TO: Lead Residential Aide/After Hours Manager Job Description PROGRAM SUMMARY: One Day AT A Time (ODAAT) is a Program Partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services, ODAAT consumers can expect the support of staff to bring systems together to achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. POSITION SUMMARY: This position offers provisional care to clients and supports the operation of the ODAAT Shelter Programs. Specifically, the Residential Aide provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The core responsibility of the Residential Aide includes the continued assurance of the safety and security of the residents within the facility. The work is performed under general supervision. KEY DUTIES AND RESPONSIBILITIES: • Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies, • Stores, administers, and documents the monitoring of medications taken by residents in accordance with agency’s policies and procedures, applicable laws, and regulations governing such activities, • Completes hourly house rounds and records findings in logbook, • Prepares and/or supervises preparation of meals, • Encourages compliance with house expectations, • Assists consumers to see that adequate supplies are on-hand ( e.g., cleaning agents, paper products), • Provides reports, keeps attendance and other documentation, as needed, • Provides for shelter and safety needs of residents, • Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required, • Takes an active role in client hygiene, as necessary, • Maintains building and grounds, as assigned, • Assists with group while monitoring safety needs and encouraging participation, • Transports clients, using ODAAT vehicles, as necessary, • Available for all shifts including weekends is required, as assigned, • Other duties, as assigned EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: • High School Diploma or equivalent required; Related training/certifications post high school, preferred, • Familiar with Microsoft Office software, including Excel and Outlook, • Proficient with Google search and email, • Demonstrated written and verbal communication skills including typing and writing, • Must possess strong interpersonal and customer service skills, • Must have the ability to work independently and as a team member, • Must take initiative and ability to identify process improvements, • Knowledge of first aid methods and techniques, • Ability to learn and apply written policies and procedures related to work, • Ability to concentrate on a designated area for extended periods, • Able to set and observe appropriate boundaries with clients, • Possess well-developed decision making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various Homeless operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Able to meet a flexible work schedule including holidays, evenings and weekends; and, • Available on-call for emergencies by telephone and/or mobile phone LICENSES AND CERTIFICATIONS • Valid Pennsylvania driver’s license, strongly preferred PHYSICAL REQUIREMENTS • Able to lift/move weight up to 75 lbs., • Vision adequate to perform the responsibilities and functions of the job efficiently., • Must be able to sit for 2 or more hours per day., • Must be able to stand for 2 or more hours per day., • Must be able to operate a computer/hand-held digital device for more than 2 hours per day., • Must be able to drive or ride in a moving vehicle. WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen. Interested applicants should include their cover letter and resume along with salary requirements. (Telephone calls will not be accepted) UAC/ODAAT is an Equal Opportunity Employer

Job Description Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Philadelphia. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,500 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Essential Functions of this position are: • To achieve and to maintain compliance with regulations within PA Chapters §5310; §6400 and §6500 that reference the work/service responsibilities of Program Specialists., • To provide training (1) to participants upon enrollment, and annually, rights of the individual and civil rights, complaint process and grievance process, and (2) to residential staff on provisions and updates to the Individual Support Plan (ISP). Case Manager ( Functions as Program Specialist) is responsible for conducting comprehensive functional and social, emotional and environmental needs assessments; making appropriate referrals to community and treatment supports; and coordinates levels of care transition needs * Support team members in addressing clinical concerns * Work with team to implement person-centered effective programs for each individual * Coordinate teaching and skill development for individuals and team members * Complete application and monitor benefits for individuals (ex: Supplemental Habilitation and Needs Exception Assessments) * Ensure compliance with regulatory body. * Support individuals to become independent, make decisions, and live a meaningful dignified life with valued social roles (ex: friend, neighbor, student, employee) * Coordinate referral and intake process as directed. * Conduct initial and ongoing assessments of program participant's strengths, interests, and areas needing assistance. * Participate in Supports Intensity Scale assessment and utilization of information gained. * Coordinate and participate in PCHC reviews and complete Health Risk Screenings (HRS) * Assist in the development, implementation, and monitoring of goal plans and treatment interventions. * Coordinate the orientation of new program participants, take inventory of all personal items upon admission, and conduct introductions to staff and consumers. * Evaluate individual’s progress * Coordination of some program participant appointments. * Assist consumers in planning, coordination, and implementation of daily, evening, and weekend social and recreational activities. * Participate in the development of individual service plans designed to improve the social and self- care skills of program clients. * Assist in providing an orientation for new employees in agency and service location specific to Individual Support Plans, Behavior Plans, Individual and Supervision Protocols * Assess, teach, and evaluate staff on an ongoing basis regarding their work on individual service plans. * Attend monthly Support Coordination meetings when necessary. * Work in conjunction with Supports Coordinators to assess and complete participant prioritization of needs (PUNS) to address any unmet needs, assess urgency of need. In conjunction with Supports Coordination, completes a periodic review of PUN’s including update at least annually or whenever the individual’s needs change. * Assess effective use of individual’s budget &utilization projected and authorized units * Coordinate support planning with Supports Coordination, Behavior Supports and other team members to ensure consistency of services. * Facilitate the resolution of any barriers in service delivery, health, and or welfare & documentation of closing the loop. * Documentation of all services and supports provided in participant’s health record or electronic health record (service notes, quarterly review, meeting minutes, monitoring tools) * Serve as a liaison with outside agencies and individuals as appropriate. * Advocate for continuity of services, system flexibility and integration * Working knowledge of funding streams, discussion of service preference and referral process * Obtain competencies in medical issues & genetic diagnosis * Perform job within framework of agency, site and professional standards. * Participate in staff meetings and training programs. * Attend and participate in agency events. * Adheres to agency policies and procedures * Project a positive attitude and image to program participants, family members and outside contacts * Participate in 40 hours of training per fiscal year * Adhering to all funder requirements To provide on-going evaluation to monitor the necessary level of services required to promote an individual’s growth. This position requires: • Bachelor’s Degree with major course work in human services, social work, psychology or Associates degree other related social sciences plus 2 years of experience working in the intellectual disabilities field and /or behavior health or related experience. Demonstrate an understanding of individuals with developmental delays and sensitivity in working with participants and families. * Works with participants and significant others in a manner which demonstrates respect and concern for the person’s welfare. * Possess knowledge of basic principles and methods of care coordination and case management * Computer competency * Facilitation/team leader skills * Time management skills * Valid Driver's License Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more. To be considered an applicant, please you can apply at and click on the careers tab. Horizon House, Inc. is an Equal Opportunity Employer

Job Description Residential Aid Part-time Catholic Social Services, Women of Hope-Lombard Housing and Homeless Division Major Responsibilities The Primary responsibility of the Life Skills Counselor is to ensure each shift is running smoothly, assist residents in performing their life skills and required chores. Ensure all residents receive proper supports and certify services are delivered in accordance with state regulations and DBHID requirements. Principle Duties and Responsibilities: • Assist residents in developing life skills (Cleaning, cooking, hygiene, etc.), • Monitor and ensure residents are cooperating in daily life skills and required chores, • Communicate issues to Life Skills Coordinator and Program Supervisor as they occur, • Oversee and maintain safety of the residents and facility, • Oversee laundry services, • Assist with preparation for Mercy Caf day program, • Dispense medication, log in new arrivals, discontinued-meds documented in log, • Ensure medication room is in an orderly fashion, file all paperwork in designated binders, • Check MAR against medication labels for accuracy, report discrepancy to Life Skills Coordinator and report in log book, • Ensure all appropriate forms are in med room and staff office, report needs to Administrative Assistant, • Assist in training of new employees during shadowing period, • Give and receive daily reports: know emergency protocol, • Execute fire drills when scheduled and assigned, • Assist in answering the phone and door, • Provides snow removal (Path), • Assist in any assignment deemed necessary by Life Skills Coordinator, Program Supervisor or Director, • Meet weekly with Life Skills Coordinator, • Participate in monthly staff meetings, weekly supervision, training and meetings required by both CSS and funders, • Other task and duties as assigned REPRESENTATIVE KNOWLEDGE/SKILLS/AILITIES • Ability to live, implement and communicate the values and mission of the agency, • Requires minimum High School Diploma/GED, • Comfort in working with women who have a history of homelessness and /or mental illness(including drug and alcohol addiction), • Shows hospitality to residents and is flexible with shift, • Current Safe Food handling certification and certified in First Aid/CPR, • Medication certification, • Able to lift between 25-50lbs.

Job Description JOB DESCRIPTION JOB TITLE: Case Manager JOB CLASSIFICATION: Exempt - Social Worker – Case Manager ORGANIZATIONAL UNIT: McAuley House Housing and Homeless Services SUPERVISED BY: Program Director/Supervisor MAJOR RESPONSIBILITIES: Provide case management services to all residents of McAuley House under the professional standards of Catholic Social Services, the Mission Statement of McAuley House, and the requirements of contracting agencies. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Complete intake paperwork with new residents and orient them to the program with the policy and procedure manual., • Complete a full intake assessment on each assigned resident in CSS - Apricot., • Develop and maintain case files by CSS standards and contracted agencies., • Develop a comprehensive service plan with the resident every quarter, based on identified needs, which includes goals, objectives, and action steps with specific target dates and an appropriate timeframe for completion., • Monitor the progress of Service plan goals and objectives during weekly sessions with residents., • Develop service plans with residents and monitor their progress., • Develop and maintain a listing of comprehensive services and resources for residents to access and refer residents to appropriate resources, • Assist and/or escort residents with individual medical, mental health, social security, and county assistance office appointments as needed., • Transport residents to appointments, when necessary, with the approval of the Program Supervisor., • Plan weekly individual case management meetings with residents., • Monitor the health and all prescribed medications for residents, and track and monitor their medications and refills using medication forms., • Assist residents in completing housing applications, • Maintain statistical information regarding program outcomes for regular reports to CSS-(Apricot), OHCD Office of Housing and Community Development – (CareWare (weekly)), and City of Philadelphia - OHS/HMIS (Client Track), • Document progress notes into the client chart a minimum of twice a month or whenever relevant information regarding residents’ mental health and drug/alcohol abuse history needs to be emphasized., • Document all housing information into Progress Notes, i.e., the Department of HIV Health (formerly AACO) housing documentation needs to be completed in the application and activity involving meeting with housing providers, visits to new apartment locations, transitioning into independent living, moving into new housing and/or discharging from the program., • Assist the Program Supervisor with data collection, reporting, and identifying and addressing program needs., • Team with the program director/supervisor to approve new admissions and provide ongoing holistic assessment and care of residents., • Collaborate with the Program Director/Supervisor to facilitate or recruit volunteers for weekly life skills groups with residents, schedule residents’ chore responsibilities, and inspect residents' bedrooms bi-weekly, • Provide follow-up services to former residents (alums) via telephone or in the office., • Participate in training opportunities and scheduled meetings, • Be available to work a flexible schedule to accommodate occasions and various evening and weekend activities. REPRESENTATIVE KNOWLEDGE AND SKILLS REQUIRED: • Knowledge of, and orientation of philosophy of the Agency as presented in Mission/Philosophy Statements, • Bachelor’s Degree in Social Work, • Two years of experience in social services, • Interest in and empathy for those experiencing homelessness and living with HIV/AIDS, • Knowledge of the concepts of addiction, recovery, relapse prevention and mental illness, • Strong organizational skills and ability to manage multiple task and respond to crisis with appropriate interventions, • Effective written and compassionate verbal communication skills, • Clear understanding of professional boundaries, • Knowledgeable Proficient in computer use and application (i.e.: Microsoft suite)

Job Description Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Purpose: To provide assistance with personal care, activities of daily living, and maintenance and management of household routines. Supervision Received: Nurse/Home Coordinator Supervision Exercised: N/A Qualifications: Active RN Student/or Registered Nurse/or Licensed Practical Nurse Prior experience in a hospital, nursing home, community health agency, private duty home care or any combination of experience, education or training that would provide the level of knowledge, skill and ability required. Prior experience or interest in the MH/MR field preferred. Good communication skills, both oral and written. Ability to work independently and as part of a team. Scope: Requires the ability to lift, carry fold, kneel, reach, stack, stoop and bend which may include direct intervention with residents. Frequent talking and listening. Possess manual dexterity and fine motor skills. May be required to possess a valid driver's license and an acceptable driving record (depending upon facility location and program needs).

Job Description POSITION: Outreach Mobile Assessor DEPARTMENT: ODAAT/Outreach Services REPORTS TO: Director of Outreach Services PROGRAM SUMMARY One Day At A Time (ODAAT) is a partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services ODAAT, consumers can expect the support of ODAAT staff to bring systems together to help achieve positive outcomes. Staff offer support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. POSITION SUMMARY One Day At A Time (ODAAT) operates a specialized outreach team known as the Encampment Resolution Team (ERT) which identifies, responds to, and resolves encampments using a social services-led process. Specifically, the role of the ERT is to establish relationships with those in the encampments, gain an understanding of their specific needs and goals, engage and connect them with services. The ERT will work to connect individuals to available housing resources, social service supports, as well as work with stakeholders to identify and leverage additional resources as needed. This scope provides an overview of the ERT, its role, composition, how it connects to the broader policy, as well as define and detail the scope of its primary engagement services. Employee in this job is responsible for engaging homeless persons, determining needs, offering services, and follow-up. Add, collate and account for individuals in the field in the identified and targeted encampment via appropriate social service/case management methodology. In collaboration with the ERT Outreach Coordinator, the Mobile Assessor will respond to calls assigned by the Director of Outreach Services, Chief of Staff or designated OHS official regarding homeless persons on the street in Philadelphia. The incumbent will remain in constant contact with their team in order to appropriately assess, evaluate, refer and/or intake clients in the field or at ODAAT and provide clinical support for necessary services. The Assessor may also be required to provide and/or assist with supervision of the outreach team and its activity. PRIMARY RESPONSIBILITIES • Chiefly responsible for assessing social, emotional and economic causes of homelessness, addiction, problem behavior and mental or emotional disorders;, • Provides referral and treatment recommendations and approves alternative plans, placements or transfer of cases; supports outside case manager with assignment and assessment., • Maintains a small caseload or handles some of the more complex cases for observation and/or referral; performs a variety of direct clinical, diagnostic, treatment, and outreach services., • Assist with file auditing to ensure compliance, • Ensures compliance with related federal, state and local regulations, as well as ODAAT/UAC and county policies and procedures., • Conducts regular case conferences and confers with LCSW and Director of Outreach Services regularly regarding client assessment and related matters., • Participates in the establishment or revision of policies, procedures, guidelines, goals and objectives., • Assists the Clinical Director and Director of Outreach Services with program planning, implementation and evaluation activities for street-level assessment., • Participates in community outreach and public relations activities., • Follow-up on unresolved response calls using digital response forms., • Engage homeless individuals in the community, assess needs, and offer appropriate services., • Be thoroughly familiar with Tent and Structure Policy, and Sidewalk Ordinance., • Work cooperatively with business owners, police, and concerned citizens to serve the needs of persons who are homeless., • Check names of homeless persons encountered against Focus list status of individual., • Complete all required contact and reporting forms., • Assist with public, media and internet outreach with other staff and program volunteers to support intake into the programs and attendance at sponsored events., • Assist with planning and supporting socialization and outreach events., • Coordinate, schedule, train and participate in daily street outreach team efforts, as necessary., • Recruit new city agencies and community partners for HIV/AIDS and Recovery programming as potential sites., • Attend all mandated training activities., • Provide outreach programming under the Harm/Risk reduction and Trauma-informed service spectrum and ODAAT services to high-risk individuals., • Participate in agency-sponsored programming including locating and contacting new and existing clients for scheduled events during assigned work hours., • Provide and complete client database entry, HMIS entry, VISPDAT assessment, and ensure timeliness and accuracy of data entered., • Maintain accurate paper and computer files for all outreach contacts and correspondence related to contracts., • Participate in meetings to create outreach and promotional message for dissemination during program outreach and events; and, • Ability to organize time, prioritize assignments, including the ability to work flexible hours., • Actively support executives with client and partner collaboration., • Provide administrative and program support for outreach projects, including writing research, editing and meeting notes., • Participate in meetings to create outreach and promotional message for dissemination during program outreach and events., • Ability to organize time, prioritize assignments, including the ability to work flexible hours, • Adhere to all company policies related to the Driver’s Standard Operating Procedures, • Other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS • Bachelor’s Degree in Social Work or related field, preferred., • 1+ years of prior outreach and community work experience in the field and/or related field preferred., • Proficient in Microsoft Office (i.e., Outlook, Word, Excel), • Ability to manage time and respond to deadlines., • Strong written and verbal communication skills, • Able to set and observe appropriate boundaries with clients, • Possess well-developed decision-making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Possess a high level of interpersonal skills to handle sensitive and confidential Homeless Alliance, client, donor, and employee information and situations, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various Homeless operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Able to develop rapport, provide information, and refer with sensitivity to cultural issues, • Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertive as situation may demand, • Display a high level of initiative, effort and commitment towards completing assignments efficiently, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Able to meet a flexible work schedule including evenings and weekends and available on-call for emergencies by telephone and/or cell phone, • Bilingual a plus, • Other duties as assigned LICENSES AND CERTIFICATIONS • Licensed Social Worker (LSW) certification preferred, • Valid driver’s license required, • Proof of Insurance preferred PHYSICAL REQUIREMENTS • Able to lift/move weight up to 40lbs., • Visual acuity to perform the responsibilities and functions of the job efficiently, • Must be able to sit and/or stand for 2 or more hours per day, • Must be able to operate a computer/hand-held digital device for 2 or more hours per day, • Must be able to drive or ride in a moving vehicle at least 3 hours per day, • Must be able to drive in all weather and road conditions. WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check (PATCH), PA Child Abuse Clearance, FBI Fingerprinting, and drug/alcohol screen. Interested applicants should include their cover letter and resume. Telephone calls will not be accepted UAC/ODAAT is an Equal Opportunity Employer

Job Description Community Recovery Specialist – Behavioral Health & Addiction Recovery Location: Philadelphia, PA Department: Miracles in Progress Residential Recovery Program Job Type: Per Diem Work Setting: Fully Onsite Schedule: Per Diem | Shifts available 7:00 AM – 3:30 PM, 3:00 PM – 11:30 PM, or 11:00 PM – 7:30 AM Schedule Note This is a per diem position. While hours are not guaranteed, staff in this role are typically scheduled on a consistent weekly basis depending on program census and coverage needs. About Us The Behavioral Wellness Center at Girard, through our Miracles in Progress Residential Program, provides structured behavioral health and addiction recovery services for chronically homeless men in Philadelphia. Our goal is to help individuals stabilize, engage in treatment, and work toward long term recovery. We focus on providing a safe, structured, and supportive environment where individuals can rebuild their lives. Our team works closely together to support each resident’s recovery journey and reintegration into the community. Position Overview We are seeking compassionate and motivated Community Recovery Specialists with hands-on work experience in behavioral health or addiction recovery to join our team on a per diem basis. This is a direct care role where you will provide supervision, peer support, and recovery-focused services to residents. You will play a key role in helping individuals stay engaged in treatment, develop relapse prevention skills, and transition successfully back into the community. Key Responsibilities • Provide one-on-one peer support and engagement to residents in recovery, • Facilitate or co-facilitate recovery-focused groups and discussions, • Conduct room checks, safety rounds, and monitor resident behavior, • Support vital signs monitoring, urine collection, and package inspection as needed, • Assist nursing and counseling staff with daily programming and client needs, • Transport residents to medical, legal, and community appointments, • Document observations and maintain accurate records in the Electronic Health Record, • Provide follow-up recovery support after treatment completion, • Minimum of 12 college credits in Behavioral Health, Human Services, or related field required, • At least one year of hands-on experience working with individuals in recovery or behavioral health required, • Valid driver’s license with clean driving record required, • Strong de-escalation, communication, and interpersonal skills, • Computer literacy and comfort with documentation systems, • Knowledge of 12 Step Recovery Models, AA, NA, motivational interviewing, and recovery management, • WRAP Certification strongly preferred, • Certified Peer Specialist or Certified Recovery Specialist certification preferred, • Opportunity for consistent weekly scheduling based on program needs, • Flexible per diem role, • Mission-driven behavioral health organization, • Supportive team environment

Job Description POSITION DESCRIPTION JOB TITLE: D & A Recovery Case Manager JOB CLASSIFICATION: Non-Exempt Full-Time ORGANIZATIONAL UNIT: Catholic Social Services, Mercy Hospice-Recovery House Housing & Homeless Services Division REPORTS TO: Social Work Supervisor DIRECT REPORTS: NONE MAJOR RESPONSIBILITIES: Provide intensive case management services to assigned residents at Mercy Hospice-Recovery House. Protects clients’ rights to privacy in manner consistent with confidentiality guidelines and professional standards of care and sensitivity. Ensure that all contractual obligations with the Office of Addiction Services (OAS) are fulfilled and collaboration with Office of Supportive Housing (OSH) and Intensive Outpatient Programs (IOP) are fluid. Link residents to services within CSS and to other community resources for additional support as needed. Gain a thorough understanding of protocols for Department of Behavior Health and Intellectual Disability Services (DBH-IDS) Housing Initiative and OAS funded Recovery Houses. PRINCIPLE DUTIES AND RESPONSIBILITIES: • Field intake calls as scheduled, schedule interviews within 3 days of referral, conduct interview, contact referral source and OAS and schedule admission., • Obtain funding approval from OAS the day of admission., • Provides comprehensive intake assessment, reassessment, service planning and discharge planning of each assigned resident., • Assist residents with moving into facility; manage residents’ orientation and curfew, • Manage residents’ medications, log in all incoming meds, complete monthly med sheets in Harmony, and provide med education. Monitor amount of meds resident has, including refills. Assist resident in obtaining refills when necessary., • Maintain all assigned resident files, • Ensure family services are provided i.e.: child immunization records, enrollment into school, enrolled in parent programming, etc., • Takes and/or request urine sample to be taken for residents upon admission and as needed at least twice a month, bag and send urine samples at least once a week, review urine screen results with residents., • Periodically, conducts room and locker searches when deemed necessary, • Assist residents with obtaining basic needs, identification, and entitlement benefits, • Maintain open communication with Housekeeping/Maintenance, Resident Aides, and Kitchen staff as it pertains to resident needs and restrictions, • Meet with residents weekly (in some cases every 2 weeks with residents showing independence in following through on service plan), • Complete daily census as scheduled, • Meet with Social Service Supervisor weekly; Case Management team as scheduled, • Maintain contact with outside agencies as they apply (ie: IOP, FIR, Adult Probation, DAWN’s court, DHS, etc.), • Upon discharge complete discharge summary, discharge outcomes, call out to OAS, pack up meds and have resident take and notify staff, • Available to assist in recreational events, shopping with residents and planning holiday activities, • Attend yearly trainings in regards to CSS and OAS policies, • On-Call, every other weekend, • Other duties as assigned REPRESENTATIVE KNOWLEDGE AND SKILLS REQUIRED: • Knowledge of, and orientation of philosophy of the Agency as presented in Mission/Philosophy Statements, • Bachelor’s Degree in Social Work, • Strong organizational skills and ability to manage multiple task and respond to crisis with appropriate interventions, • Knowledge of the concepts of addiction, recovery, relapse prevention and mental illness, • Effective written and compassionate verbal communication skills, • Clear understanding of professional boundaries, • Knowledge of child developmental stages and behaviors, • Proficient in computer use and application

Job Description DEPARTMENT: Shelter Services REPORTS TO: Director of Shelter Services PROGRAM SUMMARY As a core part of the encampment resolution process, the Office of Homeless Services has established designated temporary housing opportunities for those who are transitioning from housing encampments within the City of Philadelphia (public spaces not meant for habitation). As a partner with the Office of Homeless Services (OHS), One Day at a Time (ODAAT) operates a program that is designed for targeted low barrier access to temporary housing for individuals who are leaving encampment spaces. The program provides temporary housing, supportive programming, and case management services for those who are experiencing homelessness. Program participants are identified by the Encampment Resolution Team (ERT) and other Street Outreach programs under the auspices of the Office of Homeless Services and Department of Behavior Health and Intellectual Disability Services (DBHIDS). These teams directly engage street homeless individuals who are residing in identified encampments throughout the City of Philadelphia. Once identified, Outreach teams utilize a social service led approach by assessing and evaluating the mental, physical, and psychological wellness of potential consumers who are residing in these communities. Participants are referred and if accepted, transported to One Day at a Time (ODAAT) by the same Outreach team who engaged and assessed the participant. POSITION SUMMARY The Encampment Program Case Manager is a caring and compassionate individual who performs professional and administrative duties to screen, assess, and facilitate needs for participants within the program. The Case Manager will establish relationships with those in the Encampment project, gain an understanding of their specific needs and goals, engage and connect them with services. The Case Manager will serve as the primary advisor to help participants navigate their transition from street homelessness to stable housing. The Case Manager will work with the participant to create a housing plan that set goals to create a pathway from which the participant is able to transition from shelter to permanent housing. Additionally, the Case Manager will work collaboratively with program supports outside of ODAAT that are a part of care plans for program residents. The Case Manager will provide biopsychosocial assessment, service care plans, inter-agency collaboration and referrals for program participants. Furthermore, the Case Manager will refer for adjunct services such as social services, mental health or non-treatment related services. KEY DUTIES AND RESPONSIBILITIES ● Performs a variety of direct clinical, diagnostic, trauma focused engagement and assessment, and outreach services. ● Collaborate with participants in the formulation of a comprehensive service plan that is reviewed and modified with that person on a regular basis. ● Develop assessments of client needs. ● Conducts case management duties regarding service plan, keeps case progress notes, and related matters to Encampment Program enrollment. ● May assess social, emotional and economic causes of problem behavior and mental or emotional help; in doing so develop and or modify goals and objectives for service plans. ● Maintain a client file for auditing and to ensure compliance. ● Ensures compliance with related federal, state and local regulations, as well as ODAAT/UAC and county policies and procedures. ● Assists with program planning, implementation and evaluation of activities. ● Provide outreach, service coordination, counseling, advocacy, and other needed services to participants transitioning from any environment including the streets, shelters, prisons, hospitals, etc. ● Coordinate and monitor referrals to community services, and advocate client participation in them. ● Educate, inform and advocate for consumers regarding benefits and entitlements (Social Security, Public Assistance, etc.). ● Develop a Housing Stability Plan that will ensure the stability of household needs. ● Provide clients with referrals for services through the Resource Specialist ● Provide follow-up services to clients. ● Provide data and narrative information for periodic reports ● Participates in community outreach and public relations activities. ● Assist with planning and supporting socialization and outreach events. ● Attend all mandated training activities. ● Ability to organize time, prioritize assignments, including the ability to work flexible hours. ● Actively support executives with client and partner collaboration. ● Other duties as assigned. QUALIFICATIONS & SKILLS ● Prior housing case management, outreach, or community work experience in the field required, Associates Degree preferred. ● Ability to understand City of Philadelphia Homeless Services Support systems ● Maintain a professional, customer service-oriented attitude at all times with strong interpersonal skills ● Ability to meet face-to-face with individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc. ● Proficient with Microsoft Office software, including Excel and Outlook ● Demonstrated written and verbal communication skills ● Must have the ability to work independently and as a team member ● Demonstrates initiative and problem-solving abilities ● Ability to learn and apply written policies and procedures related to work ● Able to maintain appropriate professional boundaries with clients ● Possess well-developed decision-making skills and attention to detail ● Able to multitask and remain calm in demanding and unpredictable situations ● Possess excellent time management skills and the ability to work with minimum supervision, while adhering to deadlines ● Able to meet a flexible work schedule including holidays, evenings and weekends ● Available on-call for emergencies by telephone and/or cell phone ● Proficient in Microsoft Office Suite software. ● Ability to develop rapport, provide information, and refer to cultural issues with sensitivity ● Bilingual a plus. PHYSICAL REQUIREMENTS ● Able to lift/move weight up to 50lbs. ● Vision adequate to perform the responsibilities and functions of the job efficiently. ● Must be able to sit for 2 or more hours per day ● Must be able to stand for 2 or more hours per day WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working in a community. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes or poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen. Interested applicants should include their resume along with salary requirements. (Telephone calls will not be accepted) UAC/ODAAT is an Equal Opportunity Employer

Job Description Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disabled and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,500 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Purpose: • To provide overall service coordination and oversee development, implementation and evaluation of comprehensive Individual Service and Residential Service Plans for all participants within the Division., • To provide oversight of existing participant placements and their established program outcomes., • To ensure compliance with all funding and regulatory bodies and agency policy and procedures in the identified areas of responsibility., • Master’s degree in Social Work, Human Services/Social Sciences, Healthcare or a related field and at least 5 years experience working in service settings with adults with co-occurring mental health disorders (IDD/MH); and at least 3 years supervisory or management experience in the MH/MR field., • Strong working knowledge of best practices for mental health and developmental disabilities, and Intellectual Disability (ID) and behavioral health services in Southeast Region of Pennsylvania., • Working knowledge of multiple support systems, Local/State/Federal standards and best practices for mental health and Intellectual Disability (ID) and behavioral health services., • Must be able to communicate both verbally and in written form with various levels of Intellectual disabilities and behavioral health system and maintain effective professional relationships with associates in the Agency/community at large., • Very strong organization and analytic skills; detail oriented., • Experience in use of Microsoft Office Suite for record keeping, form development, and data base design/maintenance, • Must be available for local travel and possess a valid driver’s license with an acceptable driving record. Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more. To be considered an applicant, please you can apply at and click on the careers tab. Horizon House, Inc. is an Equal Opportunity Employer

Job Description The Mobile Housing Assessor provides support in a residential/community setting to individuals experiencing mental health/homeless crisis who do not pose an immediate risk to their own or the safety of others. This position assist individuals in finding treatment and housing options while working with the Mental Health Professional/team members. Purpose: · Provide housing assessments with outreach services to homeless individuals encountered on the street during hours mandated by the City of Philadelphia’s Office of Homeless Services. · Engage homeless persons into accepting appropriate services, which may include the facilitation of voluntary/involuntary hospitalizations and/or referrals to shelter or other housing or treatment supports. · Implement the overall mission, values and beliefs of Horizon House in all aspects of the job. Supervision Received: · Receives direct supervision from the Manager of Homeless Outreach. Supervision Exercised: · N/A Qualifications: · High School diploma or GED and a minimum of (1) years of relevant experience in behavioral health; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required. · Strong interpersonal skills. · Ability to work independently and as part of a focused team. · Mental Health and homeless services knowledge desired. Scope: · Frequent talking and listening. · Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients. · Requires the ability to appropriately interact with and support individuals in dealing with crisis situations. · May require availability during evening and weekend hours, and to fulfill the mandate of the Emergency Code Outreach Project. · Provide access to the Coordinated Entry and Assessment – Based Housing Referral System (CEA-BHRS) process through both outreach and in reach mechanisms. · Train and utilize the Homeless Management Information System (HMIS) to complete the housing assessments. · Focus efforts on the Latino community, including providing outreach and assessment to individuals through collaboration and co-location with one or more housing counseling agencies in the Latino community. Horizon House, Inc. is an Equal Opportunity Employer

Job Description RESIDENTIAL AIDE SAINT JOHN'S HOSPICE CATHOLIC SOCIAL SERVICES 1221 Race Street Philadelphia, PA 19107 The Residential Aide serves St. John's Hospice in such a manner that reflects a positive impact on the men who live at St. John's and the general public that sustains the mission of the commitment. Focuses on, but is not limited to: • Gives medications to residents, • Coordinates residents on needs, issues, and concerns with Case Managers, Program Manager, and Director, • Answers phone calls at the front desk, • Receives donations, • Writes shift reports, including incidents if any, • Substitutes for the shifts of co-workers if needed, • Attends both mandatory, as needed, and scheduled meetings and trainings Education • Housekeeping, • Interpersonal relations, • Mission driven, • Compassionate, • 1-3 years working with the homeless population

Job Description POSITION: ERT Recovery Specialist DEPARTMENT: ODAAT/Outreach Services REPORTS TO: Director of Outreach Services PROGRAM SUMMARY One Day At A Time (ODAAT) is a partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services ODAAT, consumers can expect the support of ODAAT staff to bring systems together to help achieve positive outcomes. Staff offer support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. One Day at a Time (ODAAT) operates a specialized outreach team known as the Encampment Resolution Team (ERT) to identifies, responds to, and resolves encampments using a social services-led process. POSITION SUMMARY The role of ERT Recovery Specialist is to establish relationships with those in the encampments, gain an understanding of their specific needs and goals, engage and connect them with internal and external services (i.e., HIV testing, housing resources, mental health, social services, etc.) PRIMARY RESPONSIBILITIES • Engage individuals in the community, chiefly assessing social, emotional and economic causes of homelessness, addiction, problem behavior and mental or emotional disorders and offer appropriate services, • Be thoroughly familiar with Tent and Structure Policy, and Sidewalk Ordinance, • Work cooperatively with business owners, police, and concerned citizens to serve the needs of members engaged in ERT communities, • Complete all required contact and reporting forms, • Coordinate, schedule, and participate in daily street outreach team efforts;, • Attend all mandated training activities, • Provide outreach programming under the Harm/Risk reduction and Trauma-informed service spectrum, • Ability to organize time, prioritize assignments, including the ability to work flexible hours, • Adhere to all company policies related to the Driver’s Standard Operating Procedures, • Other duties as assigned KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS • High School Diploma or equivalent required, • At least, 1 year of prior outreach and community work experience in the field and/or related field preferred, • Proficient in Microsoft Office (i.e., Outlook, word, Excel), • Strong written and verbal communications skills, • Possess well-developed decision-making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Possess a high level of interpersonal skills, • Abide by the Health Insurance Portability and Accountability Act (HIPAA) rules, guidance on compliances in regards to sensitive and confidential client information, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various policy operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Able to provide cultural-competent services, develop rapport, provide information, and refer with sensitivity, • Display a high level of initiative, effort and commitment towards completing assignments efficiently, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Available on-call for emergencies by telephone and/or cell phone, • Able to meet flexible work schedule including holidays, evenings and weekends, • Bilingual a plus LICENSES AND CERTIFICATIONS • Valid driver’s license required, • CADC certification Certified Recovery Specialist preferred, or able to obtain PHYSICAL REQUIREMENTS • Able to lift/move weight up to 40lbs., • Visual acuity to perform the responsibilities and functions of the job efficiently, • Must be able to sit and/or stand for 2 or more hours per day, • Must be able to operate a computer/hand-held digital device for 2 or more hours per day, • Must be able to drive in all weather and road conditions WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR) PA Criminal Background Check, PA Child Abuse Clearance, FBI Fingerprinting, and drug/alcohol screen. Interested applicants should include their cover letter and resume along with salary requirements. Telephone calls will not be accepted UAC/ODAAT is an Equal Opportunity Employer