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Talkiatry is led clinically by Dr. Georgia Gaveras, a board-certified child, adolescent and adult psychiatrist with an additional board-certification in addiction medicine. At Talkiatry, that means our psychiatrists are in control of their practice. Our support staff focuses on removing administrative duties, enabling you to spend more of your time on patient care. It also means providing flexibility in where and when you practice medicine. Our psychiatrists also enjoy control over their hours and schedule. We provide in-network, outpatient treatment for children and adults with depressive, anxiety, attention, and other disorders. Talkiatry does not provide intensive outpatient or partial hospitalization programs. We believe that solving the accessibility issues in mental health care begins with taking care of our doctors. We provide solutions to the challenges that psychiatrists are facing - from a lack of front and back-office infrastructure and support in private practice settings to being overworked and underpaid by hospitals, clinics, and other institutions. Talkiatry aims to bridge the current gap in outpatient psychiatry by providing high quality, respected medical care in a modern setting with modern tools. Through proprietary technology developed by psychiatrists for psychiatrists, we empower you to treat the conditions and population you enjoy, building a practice you find both satisfying and intellectually challenging. Talkiatry believes that psychiatric care should be affordable for patients and accepts all major insurance. As an integrated practice, we have a large in-house billing and patient care coordinator team that handles billing and administrative issues for our clinical staff. To learn more, please visit us at ___. Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: ___ & ___.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Talkiatry was built for Psychiatrists, by Psychiatrists and offers the stability and support of a hospital group with the autonomy of a private practice. We are currently seeking 100% Remote BC/BE Psychiatrists to join our national team as we continue to expand across the US. * Our Promises • Market-leading compensation. Competitive base salary coupled with productivity-based income. You retain a high percentage of your earnings; we pay at the top of the market., • Comprehensive employee benefits package designed specifically for high earning physicians and we cover up to 100% of your healthcare premiums, even for large families., • Lighter administrative burden and schedule flexibility. You can focus on providing great care, while maintaining control over your schedule. We will handle patient scheduling, billing, and various other support functions, • The efficiency of Talkiatry’s practice benefits you. Our single specialty focus, scale and technology allows for better reimbursement rates while maintaining lower practice expenses which enables us to pass the economic benefits to our psychiatrists., • Custom developed technology driven solutions for psychiatry including an integrated EMR which supports provider-to-patient messaging, telemedicine, direct lab integration and proprietary tools to track and gain insight into your patients’ outcomes., • Select a patient population according to your own criteria and preferences. Our patient intake process is robust and can be adjusted in real time to allow you to balance the acuity and diagnoses of the patient population you are treating., • You decide what allotted time is appropriate for your patients. Minimum of 60 minutes for intakes and 30 minutes on follow up visits., • Strong in-house referral network that allows you to refer patients to specialists and therapists whose practice exclusively supports patients our psychiatrists are actively treating. Best of all, clinical information is shared seamlessly through our EMR. Our Benefits • Health, Dental, Vision Insurance: Up to 100% of insurance premiums, • 100% Employer paid malpractice coverage, • Competitive 401K match with immediate participation, • PTO, sick time and 11 paid holidays, • Pre-tax commuter benefits, • CME allowance, • Flexible scheduling and patient criteria in a remote, telehealth environment, • Few administrative burdens with full-time, on-site billing and scheduling services, • Licensing support- Our in-house licensing department will be happy to assist in managing this process for you, and we cover the costs up front, • Technology package is provided, • In addition to a highly competitive Benefits plan, Talkiatry’s Full Time Psychiatrists compensation plan totals ~$300K- $350K+ annually, which consists of a base salary, in addition to a monthly productivity incentive; monthly productivity incentive is guaranteed throughout clinician’s onboarding ramp up period. Your Qualifications • Board eligible or certified in Psychiatry. Subspecialties strongly encouraged to apply., • Active and unrestricted license to practice medicine. We can assist in obtaining licensure as needed., • Excellent clinical knowledge and communication skills., • A willingness to learn new or streamlined EMR tools., • A proactive approach with a strong work ethic and desire to participate in a collaborative environment.

Medical Solutions Direct Hire is seeking a Cardiovascular Technologist Lead for a job in Hartsdale, New York. Job Description & Requirements • Specialty: Cardiovascular Technologist, • Discipline: Allied Health Professional, • Start Date: 01/12/2026, • Duration: Ongoing, • 40 hours per week, • Shift: 10 hours, days, • Employment Type: Staff Summary The Lead Cardiovascular Invasive Specialist is a highly skilled healthcare professional working under the direction of Invasive Cardiologists and the Nurse Manager. This individual plays a key role in the Cardiac Catheterization Lab, ensuring the coordination of daily workflow, technical excellence during procedures, and adherence to quality and safety standards. In addition to performing clinical duties, the Lead Invasive Cardiology Specialist acts as a mentor, preceptor, and resource to staff, supporting operational efficiency and optimal patient outcomes in a complex, high-acuity procedural environment. Essential Functions and Responsibilities Includes the Following: • Understands and adheres to Performance Standards, Policies and Behaviors, • Provides daily oversight of room assignments, workflow, and staffing coordination to ensure smooth lab operations., • Assists with schedule adjustments and staff coverage during callouts, high-volume periods, or emergencies., • Participates in hiring, onboarding, and orientation of new staff; provides input into performance evaluations., • Delivers ongoing mentorship and training to support clinical competency and staff development., • Leads or participates in daily huddles, case briefings, and operational meetings., • Clearly communicates and implements new processes, protocols, and departmental initiatives., • Functions as lead cardiovascular invasive specialist during complex procedures in both the Cath and EP labs, including interventions, ablations, and device implants., • Demonstrates expertise in operating and troubleshooting imaging, monitoring, and therapeutic equipment (e.g., IVUS, ICE, FFR/IFR, RF generators, mapping systems)., • Ensures proper room setup, turnover, and adherence to sterile technique and procedural protocols., • Supports the interdisciplinary team by facilitating procedural flow and anticipating equipment or clinical needs., • Ensures compliance with all safety standards, including infection control, radiation protection, and patient monitoring., • Oversees equipment maintenance and quality control checks; initiates timely service or repair requests., • Participates in accreditation and regulatory readiness efforts to ensure compliance with governmental, state, and accreditation standards., • Assists with department audits, incident reporting, and continuous quality improvement projects., • Oversees inventory management, including high-cost devices, consignment items, and procedural supplies in collaboration with Nursing Leadership Team and Materials Management., • Coordinates with vendors and Nursing Leadership team for equipment trials, staff education, and product evaluation., • Ensures accurate documentation for procedural records, supply usage, and billing purposes., • Assists in charge audits and reconciliation processes to support revenue integrity., • Provides safe, compassionate, and patient-centered care during all phases of procedures., • Demonstrates leadership presence, professionalism, and adaptability in a fast-paced, high-stakes environment., • Assists, prepares, and revises policies, and procedures., • Performs all other related duties as required and/or requested based on the needs of the patient, department, and organization. Education & Experience Requirements • A graduate of a certificate or degree program or post-secondary educational program in health science (includes but not limited to, cardiovascular technology, ultrasound, radiologic technology, respiratory therapy, nursing or paramedic/EMT)., • Bachelor of Science Degree preferred., • Successful completion of scrub technician training program or hospital-based training program• At least 5 years scrub technician or cardiac technician experience preferred., • BLS, ACLS required, • RCIS or RCES required, • Demonstrates excellent clinical judgment and ability to apply new concepts and skills in invasive cardiology.

Medical Solutions Direct Hire is seeking a Electrophysiology Technician for a job in Irvington, New York. Job Description & Requirements • Specialty: Electrophysiology Technician, • Discipline: Allied Health Professional, • Start Date: 01/12/2026, • Duration: Ongoing, • 39 hours per week, • Shift: 10 hours, days, • Employment Type: Staff Summary The Register Cardiovascular Invasive Specialist is a health care professional working under the direction of an Invasive Cardiologist and Nurse Manager. Through the utilization of specialized equipment assists in performing diagnostic and therapeutic procedures resulting in accurate diagnosis and optimal treatment of heart disease while maintaining maximum patient safety and comfort. The primary roles of Registered Cardiovascular Invasive Specialist include setting up imaging equipment, patient monitoring, procedure documentation and equipment circulator. They are a scrub assistant who works in an environment with the application of ionizing radiation for Cardiac, Electrophysiology, and other Vascular procedures. Essential Functions and Responsibilities Includes the Following: • Understands and adheres to Performance Standards, Policies and Behaviors., • Assists Invasive cardiologists with diagnostic and interventional cardiac and peripheral catheterization procedures, • Performs patient preparation for cardiac/EP/peripheral procedures. Assist with patient care in the intra procedural and pre/post procedural setting, • Prepares procedure room for Cardiac, Electrophysiological, and Peripheral procedures, • Obtaining necessary equipment for procedure scheduled according to physician’s preference, • Assists Cardiologist in analytical calculations and interpretive measurements for diagnostic values, • Utilizes standards and guidelines for cost-effective patient care, • Knowledgeable in electrocardiogram and hemodynamic pressure tracing interpretation, • Provide assistance and coverage to Cath Lab patients in the inpatient setting, including sheath removal and groin management, transport, and troubleshooting of IABP., • Assist with electrophysiology procedures and device implants, • Preceptor for registered cardiovascular invasive specialist new hires and clinical internship students, • Proficient in reviewing and abstracting pertinent patient information before, during, and after procedures, • Records all procedural data in departmental log in an organized, accurate and complete manner., • Demonstrate proficiency in Intravascular Ultrasound (IVUS), Intracardiac Echocardiography (ICE) Fractional Flow Reserve (FFR), IFR, RFR, OCT, and other additional catheter based imaging modalities, • Knowledgeable about different interventional balloons, stents, guide catheters, devices for Cardiac, Electrophysiology, and Peripheral procedures, • Responsible for management of inventory, ordering, maintaining par levels and submission of purchase requisitions, • Reports departmental supply needs to appropriate personnel., • Properly stores supplies and equipment, and discards used supplies according to infection control guidelines, • Maintain a steady inventory of surgical instruments, and equipment, • Transportation of used surgical instruments, and equipment to Central Sterile Processing Department upon completion of procedure in compliance to OSHA guidelines., • Performs and maintains quality control activities on designated equipment, • Inspects, and assures the departmental equipment is maintained in proper working order, • Identifies and reports equipment malfunctions, and operational problems promptly to manager, • Initiates requests for repairs and services with responsible person., • Assist with billing processes and charge audits, • Assists, prepares, and revise policies, and procedures, • Demonstrates flexibility in covering the staffing needs of the department by working all shifts and weekends as needed., • Performs all other related duties as required and/or requested based on the needs of the patient, department, and organization, • Performs all other related duties as assigned. Education & Experience Requirements • High School Diploma required. Bachelor of Science Degree preferred, • Successful completion of scrub technician training program or hospital-based training program, • One-year scrub technician or cardiac technician experience preferred, • RCIS Certification required within 12 months of hire into position, • BLS, ACLS required, • Demonstrates excellent clinical judgment and ability to apply new concepts and skills in invasive cardiology

Job Description Top NJ Hospital, 830am to 500pm weekdays, no weekends or Holidays The Certified Medical Assistant is responsible for assisting in providing clinical care to select patients under the supervision of the professional nurse or licensed medical practitioner and provides clerical office assistance. -Prepares exam room, treatment room, supplies and instruments. -Prepares patients for physician visit and examination assisting as directed. -Takes patient’s vital signs and records in medical chart. -Understands proper function and care of special equipment. -Performs EKG, PFT, Audiometry, Titmus Test as indicated after a performance evaluation checklist completion. -Also performs UDS, BAT, Phlebotomy, and other lab testing as indicated after performance evaluation checklist completion. -Maintains records by completing patient records as directed; file record and reports. -Assists with collections/billing procedures as needed. -Uses computer software to maintain office systems. -Identifies and responds to issues of confidentiality. -Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). -This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). -Other duties and/or projects as assigned. -Lifts a minimum of 5 lbs., pushes and pulls a minimum of 10 lbs. and stands a minimum of 6 hours a day. -Excellent communication skills. -Ability to interact effectively and in a supportive manner with varying populations. -Ability to work in a fast-paced environment. -Knowledge of computerized processes and data entry procedure Required Education: -High School diploma or equivalent such as a GED. -Graduate of an accredited Medical Assistant program.

Busy acute care hospital is seeking a skilled Medical Coder to join their team. The ideal candidate will ensure accurate and compliant coding of medical records for inpatient and emergency department encounters. Responsibilities: Perform coding using ICD-10, ICD-9-CM, CPT-4, and Encoder systems. Apply coding guidelines, payor rules, and federal billing regulations accurately. Maintain knowledge of anatomy, physiology, and disease processes to ensure precise coding. Research coding-related issues and support coder training initiatives. Utilize 3M/HDS coding applications for record accuracy and reporting. Qualifications: CCS certification required. Minimum of 3 years of acute care coding experience. Strong proficiency with MS Word, Excel, and coding software. Knowledge of ICD-10 mandatory. Experience in inpatient and emergency department coding preferred. Please note that the salary range and/or hourly rate range of $22.00 - $32.00 is a good faith determination of potential base compensation offered to applicants at the time of this job advertisement and may be subject to modification in the future. When determining a team member's base salary and/or hourly rate, various factors may be taken into account as applicable (such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). For consideration to this and/or other roles suitable for your background, please submit your most up-to-date resume to join our talent pool. At ATRIA Consulting, LLC, we are a woman-owned business that is fully committed to promoting, cultivating, and maintaining a culture of diversity, equity, and inclusion. We pledge to continue the fight against racism and any other form of bias. We embrace and celebrate our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make us all unique. We are the collective sum of individual differences, life experiences, knowledge, innovation, self-expression, inventiveness, and talent. We encourage everyone to apply!

Title: Certified Medical Coder Shift: 8:00 AM – 4:00 PM Location: Bronx, NY 10461 Work Arrangement: Onsite Training (1–2 weeks) → Remote Pay: $35/hr to $37/hr Contract: 3-month assignment with possible extension Start Date: 12/01/2025 – 03/07/2026 Position Summary: We are seeking an experienced and detail-oriented Certified Medical Coder to join our team. This role begins onsite for initial training before transitioning to remote work. The ideal candidate will have strong inpatient coding experience in an acute care setting and be proficient with ICD-10, CPT coding, EPIC, and 3M Encoder tools. Key Responsibilities: • Perform accurate and compliant inpatient coding using ICD-10, ICD-9-CM, CPT-4, and Encoder systems, • Review medical records and ensure proper documentation supports code selection, • Research and resolve coding-related questions and discrepancies, • Maintain coding accuracy and productivity standards, • Apply current coding guidelines, payer requirements, and regulatory rules, • Collaborate with clinical staff as needed to clarify documentation, • CCS Certification (required), • EPIC and 3M Encoder experience (required), • Minimum 3–4+ years of inpatient coding experience, preferably in an acute care setting, • Strong knowledge of ICD-10, ICD-9-CM, CPT-4, and Encoder systems, • Experience with outpatient and ED coding (preferred), • Strong understanding of coding guidelines, payer rules, and federal billing regulations, • Solid knowledge of anatomy, physiology, and disease processes, • Ability to work independently and efficiently after training, • Ability to research issues and resolve coding questions, • Experience mentoring or training coders is a plus, • Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job DescriptionBenefits: • Competitive salary An experienced Veterinary Receptionist needed for a full service animal hospital who is hard working, reliable and a team player. ***MUST HAVE ANIMAL HOSPITAL EXPERIENCE (or related animal field). Good communication skills, organizational abilities, and the ability to multi-task are a must. Knowledge of basic animal husbandry, handling and restraint. Basic computer knowledge. Experience with Cornerstone billing program a plus. Ability to answer the phone courteously and deliver clear messages. Ability to respond calmly and quickly in a medical emergency. Maintain front office, answering phone, scheduling appointments, keeping medical records orderly and complete, managing the computer system. Greeting clients and their pets, answer client questions in person and on the phone. Enter bill information quickly and accurately, making sure client receives any medications or products they need that day.

Job Description ENGLEWOOD ORTHOPEDIC ASSOCIATES JOB DESCRIPTION Department: Billing Title: Medical Biller Location: Englewood Cliffs Supervision Received: Reports to Team Lead Englewood Orthopedic Associates is currently recruiting a Full-Time Medical Biller Individuals must be experienced in medical billing, and initiate & monitor prior authorizations. Candidate Qualifications and Position Responsibilities: • The Medical Billing Specialist applying must have 2 or more solid years of medical billing and authorization experience., • Performs ongoing prospective coding and documentation chart reviews for physician services to ensure that the coding supports the services billed., • The candidate should have excellent oral and writing skills., • Proven experience in insurance verification and obtaining authorizations for office and hospital procedures, • Preparing, reviewing, and submitting claims, • Researching and appealing denied claims, • Ability to multi-task, efficient, while providing high standards of customer service., • Provide account and billing information to patients, explain to patients the reason for their balance., • Other duties as assigned., • Preferred Orthopedic experience but not required, • Preferred Certified Professional Coder (CPC) Typical Physical Demand: Involves sitting for prolonged periods of time. Englewood Orthopedic Associates is an Equal Opportunity Employer. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8 hour shift, • Monday to Friday Ability to Commute: • Englewood Cliffs, NJ 07632 (Required)

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Role Overview We are hiring an AI Solutions Analyst to support the design, iteration, and adoption of AI workstreams at Ennoble Care from the administration side. These roles will act as product owners in miniature: sourcing opportunities, drafting and testing AI agents, and driving adoption with providers and staff. You will be a strong independent contributor—comfortable both designing and operationalizing solutions, and working directly with clinical leaders, back-office teams, and future AI engineers. Responsibilities • Partner with clinical, operational, and back-office teams to identify high-value AI opportunities., • Draft, test, and refine AI agents (e.g., ChatGPT, Claude, Copilot) for workflows such as documentation, scheduling, enrollment, or RCM., • Translate workflows into prompts, playbooks, and design specs for engineers., • Drive adoption and change management: train users, gather feedback, and measure ROI., • Monitor performance of deployed agents and propose refinements., • Conduct research on available models/tools and recommend best-fit solutions., • 2–5 years in consulting, product, business analysis, or healthcare operations., • Experience with prompt engineering and building AI-powered workflows., • Strong analytical skills; ability to translate complex requirements into simple workflows., • Comfort with provider-facing or staff-facing change management., • Experience in healthcare (clinical operations, documentation, RCM, or care coordination)., • Familiarity with large language models and agentic workflows., • Proven ability to work independently in a fast-paced environment. Nuance • Strong understanding of healthcare operations, RCM, HR, or staffing processes., • Focus areas: revenue cycle optimization, denials reduction, billing readiness, HR/scheduling automation., • Build AI workflows for denial propensity detection and claim clean-up., • Create HR task automation agents (e.g., onboarding checklists)., • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program

Job Description Job Summary We are seeking a dedicated Medical Receptionist to join our Practice. The ideal candidate will be responsible for providing exceptional front desk and administrative support in a medical setting. Tavelling to satelite location maybe required. Duties • Greet and assist patients in a courteous and professional manner, • Schedule patient appointments and maintain appointment calendars, • Verify insurance coverage, • Collect patient copays and balances, • Answer phones and check voicemail, as well as sort faxes and schedule any patients referred via fax., • Direct patient calls to correct clinical staff and providers. -Create to-do’s for appropriate staff/providers. Messages must be detailed and concise. • Handle patient inquiries and provide excellent customer service, • Assist with medical administrative support tasks as needed Skills • Experience working at the front desk of a hospital, dental office, or similar healthcare setting, • Proficiency in patient service and interacting with diverse patient populations, • Knowledge of medical terminology, Modernizing Medicine, and other medical systems is a plus, • Ability to perform insurance verification procedures accurately, • Advanced telephone, computer and multitasking skills when working with inbound and out bound calls., • Must exhibit, demonstrate and maintain outstanding customer service skills., • Completes all other assigned tasks to ensure efficient department function and work flow., • Escalates any billing/coding issues to billing department/Practice Manager., • Accurate understanding and application of client manual information to daily assignments., • Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies., • Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned., • Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct., • Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties.

Job Description Title: Client Care Supervisor - Health Home Plus Services Reports To: Program Director FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Team of Health Home Plus Client Care Coordinators Purpose of the Role: The Health Home Plus Supervisor oversees a team of Health Home Plus Client Care Coordinators who provide intensive case management to high-need individuals with serious mental illness and/or complex behavioral and physical health conditions. The Supervisor ensures quality service delivery, compliance with Health Home Plus standards, and the development of staff capacity to support client recovery, stability, and wellness. Essential Functions of the Role: • Provide clinical and administrative supervision to a team of Health Home Plus Care Coordinators (HH+ CCCs)., • Conduct weekly one-on-one supervisions, ensuring review of key performance metrics, caseload balance, and case complexities., • Review at least 10 notes per coordinator per week to monitor timeliness, clinical quality, billing integrity, and documentation compliance., • Offer real-time feedback and support to improve staff performance and case outcomes., • Train and mentor staff in client engagement, motivational interviewing, crisis response, recovery-oriented care planning, and system navigation., • Conduct joint field visits, client calls, and side-by-side coaching to support staff growth., • Identify training gaps and provide individualized or group support to enhance staff competency in HH+ practices., • Monitor caseloads to ensure client outreach and service requirements are met at least monthly, with frequency increasing based on client acuity., • Ensure care plans are individualized, recovery-oriented, and developed in collaboration with clients, families, and providers., • Participate in rounds and team consultations for complex cases, escalating to psychiatrists, medical providers, or legal systems as needed., • Ensure all documentation (assessments, care plans, progress notes) meets Medicaid billing, Health Home Plus, and agency standards., • Respond to internal audits, data reporting needs, and external reviews or site visits., • Support client transitions, hospital discharges, and reengagement of hard-to-reach members., • Develop and maintain partnerships with external stakeholders, including DSS, OMH, legal entities, hospitals, and housing providers., • Provide case coverage or intervention support as needed in high-acuity or crisis cases., • Champion system improvements and workflow adjustments in line with best practices and programmatic goals., • Do not settle for “because that’s the way it has always been done”; be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large., • Team and location assignments based on Agency needs., • Other activities as assigned. Work Schedule: Monday – Friday, 9am – 5 pm, 35 hours per week, however flexibility required to address client and Agency needs. Physical Environment: • Traditional office environment., • Must be comfortable attending appointments at various agencies, facilities, and clients’ homes. Qualifications for this Role: • behavioral health setting., • Proven ability to empathize with the clients we serve., • Tenacity and passion for this work, balancing objectivity and empathy., • Computer literacy required., • Bilingual English/Spanish a plus.

Job DescriptionTitle: Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role:  Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines. For all assigned cases:  Set client goals.  Align care activities with client goals.  Monitor progress of goals, adjust care needs accordingly. o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems. o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency. o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating. Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments. o Connect with each assigned client minimally 1 x per month.  Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed.  Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Using the full capacity of one’s ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination.  Do not settle for “because that’s the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large.  Other activities as assigned. Decision Making Authority: Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client Care Coordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Client Care Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client’s home Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Qualifications for this Role:  Proven ability to empathize with the clients we serve.  Tenacity and passion for this work with the ability to balance objectivity with empathy.  Computer literacy required.  Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.  Bachelor’s Degree required.  Associates accepted with experience.  Bilingual English/Spanish a plus. Compensation Range: $36,500.00 - $40,000.00 per year