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  • Tailor/ Seamstress ( Alterations Specialist)
    Tailor/ Seamstress ( Alterations Specialist)
    9 days ago
    Full-time
    Downtown Brooklyn, Brooklyn

    Job Title: Experienced Tailor / Seamstress (Alterations Specialist) – Commission Based Location: Brooklyn, NY Schedule: Monday – Saturday Start Date: Immediate Job Description: We are seeking a highly skilled and experienced Tailor / Seamstress specializing in garment alterations. The ideal candidate has extensive experience measuring, cutting, and altering high-end garments with precision and care. This role requires strong knowledge of garment construction and the ability to work with luxury fabrics and detailed tailoring techniques. This is a commission-based position, ideal for a professional tailor who is confident in their craft, detail-oriented, and ready to begin work immediately. Responsibilities: • Perform precise alterations on high-end garments, • Accurately measure clients and mark garments for alterations, • Cut, sew, and finish garments while maintaining original design integrity, • Work with delicate, luxury, and specialty fabrics, • Ensure proper fit and high-quality finishing for all garments, • Maintain organized workspace and alteration tools, • Several years of professional tailoring or seamstress experience, • Strong expertise in garment construction and alterations, • Experience working with high-end or designer garments preferred, • Background working with a reputable tailoring company, fashion house, or alterations company, • Excellent attention to detail and craftsmanship, • Ability to work independently and manage multiple garments at once, • Commission-based pay structure

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    10 days ago
    $18 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    We are a high-end dry cleaning and tailoring company dedicated to exceptional garment care and outstanding customer service. We are seeking a friendly, detail-oriented Customer Service Representative to join our team and help deliver a premium experience to our valued clients. Responsibilities: • Greet customers warmly and assist them with dry cleaning orders and tailoring requests, • Accurately check in garments, document special care instructions, and manage tailoring requests, • Respond to customer inquiries via email, text message, and telephone in a professional and timely manner, • Maintain accurate order records using our computer system, • Communicate effectively with the tailoring and production teams to ensure customer expectations are met, • Resolve customer questions or concerns while maintaining our high service standards, • Help maintain a welcoming and organized front-of-house environment Qualifications: • Strong attention to detail and excellent organizational skills, • Comfortable using computers and navigating order management systems, • Excellent communication and customer service skills, • Punctual, reliable, and flexible with scheduling, • Friendly personality with a genuine passion for making customers smile, • Proactive and able to anticipate customer needs, • Ability to work collaboratively in a team environment, • Capable of making quick, thoughtful decisions when needed, • Bilingual (English/Spanish) is a plus What We’re Looking For: Someone who takes pride in delivering exceptional service and understands that every interaction matters. The ideal candidate is professional, positive, detail-oriented, and thrives in a fast-paced environment while maintaining precision and care.

    Immediate start!
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