Implementation manager jobs in Hoboken, New Jersey - Page 15Crear alertas

Job DescriptionCompany Summary:Slang is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact What Your Experience Will Be: As an Account Executive at Slang, you will play a pivotal role in driving our business forward. Collaborating closely with the Head of Sales and your manager, you will be integral to our rapid growth phase. You will work within the Sales department, engaging with various internal teams, such as Product and Customer Experience, to ensure a cohesive customer journey. Occasional travel may be required for attending conferences or company offsite meetings. Additionally, you will leverage sales technology to enhance productivity and connectivity with prospects and with your teammates. Why You Belong Here & How You Will Grow:At Slang , ou believe that trust is a foundational layer to any relationship starting internally as a slangsta through your touch points with each prospect. We cultivate a culture where every Slangster has a deep sense of pride in their achievements with humility. Our team is collaborative, supportive, and driven by shared goals fostering an abundance mindset in addition to belonging and inclusivity. We offer experiences and benefits designed to foster a sense of community both within and outside the organization. Learner Fervor represents our strongest attribute for growth, as we challenge each employee to take every opportunity to learn especially when it's hard. You will grow not only as a professional but also as an individual. We support and foster opportunities for learning and development, aligning with your career aspirations. From weekly team trainings to 1:1 coaching sessions with your manager or peers, company wide workshops, we will help your journey in finding purpose in your work and achieving your fullest potential.What Success Looks Like: • Hunting and Closing: Proactively prospecting and closing new business opportunities., • Value Based Discovery and Demos: Actively listening to expertly uncover business impact, quantify value, and position Slang as uniquely qualified to deliver those outcomes., • Growing Key Markets: Expanding both existing and new market segments strategically., • Pipeline Management: Managing your sales pipeline to ensure quality multi-threading with key stakeholders, driving urgency of purchase, and navigating the buying process to ensure a predictable and steady flow of closed deals., • Leverage AI to innovate and drive process efficiency and achieve business objectives., • Collaborative Support: Working closely with the Implementation and Customer Success teams to ensure smooth customer onboarding and expansion of existing accounts you have worked with., • Exceeding Targets: Consistently achieving and surpassing monthly sales quotas and weekly top-of-funnel metrics. What You Will Bring:, • Experience: 3+ years of sales experience with a proven track record of exceeding targets., • Traits and Behaviors: Described by others as a self starter, hunter, closer, curious, resourceful, and resilient. You possess a growth mindset and hustle to achieve your very best., • Business Acumen: The ability to speak directly to a prospect’s business problems, understand the industry, and act as a consultant., • Grit: You give your very best in everything you do and take ownership of the outcomes. Adversity and challenges don’t deter you from your commitment to driving results., • Adaptability: Thrives in a fast-paced and ever-evolving startup environment and excels under pressure., • Coachability: Open to feedback, self-motivated, and innovative in your approach., • Communication Skills: Strong in both written and verbal communication, a good listener, assertive, persistent, and persuasive, with a high EQ.

Job Description POSITION SUMMARY Reports to: Cavern General Manager The Cavern Superintendent is responsible for overseeing daily field operations for the excavation, support, waterproofing, and structural work associated with large underground caverns, including station boxes, crossovers, and ventilation shafts. Working closely with field crews, subcontractors, engineers, and support staff, the Superintendent ensures that construction activities are executed safely, efficiently, and in compliance with design specifications and project schedules. This is a field-based leadership role that requires deep experience in underground construction techniques, with a strong focus on safety, productivity, and quality in challenging subsurface environments. The Cavern Superintendent’s key responsibilities are: • Supervise day-to-day underground activities for cavern excavation, initial support, waterproofing, and structural concrete installation., • Coordinate excavation sequences in accordance with the approved excavation and support design., • Ensure proper installation of rock bolts, lattice girders, shotcrete, and other support systems as per design requirements., • Oversee subcontractor operations and ensure alignment with construction plans, quality standards, and safety regulations., • Monitor production rates, daily progress, and manpower utilization; adjust work plans and resources to optimize performance., • Enforce site safety protocols and lead daily toolbox talks, hazard assessments, and inspections., • Collaborate with field engineers, geotechnical staff, and surveyors to interpret ground conditions and adjust excavation or support strategies as needed., • Assist with implementation of ground stabilization and grouting operations in coordination with design team and geotechnical personnel., • Supervise placement of waterproofing membranes and related materials to ensure continuity and compliance., • Coordinate installation of formwork, rebar, and placement of cast-in-place concrete for final lining and cavern structures., • Monitor and interpret instrumentation data and respond to deviations from expected values., • Maintain accurate field documentation including daily reports, timesheets, shift logs, and material tracking., • Communicate with the Cavern General Manager regarding field progress, issues, delays, or design concerns., • Support quality assurance efforts through field inspections and oversight of material testing and workmanship., • Participate in shift handovers and provide clear guidance for 24/7 operations., • Coordinate logistics in confined underground environments, including muck handling, ventilation, utilities, and material deliveries., • Identify and help resolve field conflicts, constructability issues, or discrepancies between design and field conditions., • Ensure that all fieldwork complies with environmental and regulatory requirements., • Bachelor’s degree in civil engineering, mining engineering, construction management preferred, or equivalent field experience., • Minimum of 15 years of experience in underground construction, with at least 10 years in cavern or large-span excavation., • Strong leadership and coordination skills., • Experience managing crews in complex underground environments., • Strong technical knowledge of cavern excavation methods (e.g., heading-and-bench, full face), initial support systems, and structural concrete., • Familiarity with ground support installation, waterproofing systems, and final lining techniques., • Proficiency in reading and interpreting underground construction drawings and specifications., • Experience in deep excavation and mined cavern environments with variable geology., • Ability to lead crews in confined and hazardous underground conditions., • Strong communication skills and ability to coordinate with multidisciplinary field teams., • Problem-solving mindset with the ability to respond to changing site conditions., • Must be highly organized and capable of maintaining accurate field records., • Willingness to work extended hours, rotating shifts, weekends, and holidays as required., • Work is primarily performed at active construction sites, including underground and surface environments., • Must be able to stand, walk, and climb for extended periods; navigate uneven ground, scaffolding, and ladders; and work around heavy equipment., • Exposure to noise, dust, vibration, confined spaces, and varying weather conditions is common., • Requires regular use of personal protective equipment (PPE), including hard hats, safety boots, high-visibility clothing, and eye/ear protection., • Ability to perform site inspections, monitor field activities, and respond quickly to safety or operational issues in physically demanding conditions., • Flexibility to work extended hours, nights, weekends, and rotating shifts as project demands require. FCC is dedicated to creating an inclusive workplace where diversity is valued and respected. As an Affirmative Action/Equal Opportunity Employer, we do not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetics, creed, veteran status, military status, or any other characteristic protected under Federal, State, or local laws. Reasonable accommodation will be provided to qualified individuals with disabilities in accordance with applicable law.

Job Description Be part of the team delivering world-class mobility for the FIFA World Cup 2026™. TMS is the global leader in ground transportation management, logistics, mobility and venue solutions, renowned for delivering top-tier services for the world’s most complex events with unwavering confidence and integrity. With over 30 years of industry experience, we proudly reflect on managing transportation for more than 1,450 events and contracts, safely transporting over 120 million passengers. Our prestigious portfolio includes supporting events such as the FIFA World Cup, Olympic & Paralympic Games, Formula One, NBA, Kentucky Derby, Coachella, and major corporations like Microsoft and Google. We also support citywide events and trade shows such as NAHB, NAB, SEMA, NACS, and ICSC. Our aim is to be distinguished by the quality of our work, fostering a legacy of trust and superior performance. As New York/New Jersey prepares to host the FIFA World Cup 2026™, TMS is proud to deliver the Host City Bus Operations for Park & Rides (P&R) program, a critical component of the mobility network moving thousands of spectators to and from MetLife Stadium. Position Title: Senior Manager, Bus Operations Reports to: Project Lead Position Summary: As Senior Manager, Bus Operations, you will lead the strategic design, planning, and delivery of the Host City (HC) Park & Ride (P&R) Bus Operations for the FIFA World Cup 2026™ in New York/New Jersey. You will oversee the implementation of P&R services across all designated clusters (North, South, West, East) and liaise with our Bus Operations Manager at MetLife Stadium to ensure seamless connectivity and performance. The role requires both strategic foresight and operational leadership to deliver safe, reliable, and efficient transport for up to 18,000 spectators per match. As a key member of the Transport Leadership Team, you will drive readiness, testing, and event-time delivery, ensuring that every journey reflects the world-class standards of FIFA, the Host City, and TMS. Responsibilities: Leadership & Planning • Lead the overall planning, coordination, and delivery of the HC Bus Operations program across all P&R clusters., • Develop and implement the Venue Transport Operational Plan (VTOP)., • Oversee the integration of the P&R program and Accessible Transport services for a seamless spectator mobility experience., • Provide strategic direction and leadership to P&R managers and cluster teams., • Oversee day-to-day P&R operations across all clusters while coordinating with stadium transport operations., • Lead P&R Managers and teams to ensure consistent service delivery, punctuality, and safety., • Oversee integration of P&R operations into the Command, Control, Communication, and Coordination (C4) system., • Manage implementation and monitoring of the Automated Vehicle Location (AVL) system., • Act as a key decision-maker within the Host City Transport Operations Center (TROC), ensuring real-time coordination of bus operations, AVL feeds, and communication., • Work closely with MetLife Stadium LATMP, security teams, and local agencies to ensure service reliability and operations integration., • Implement and oversee contingency plans to manage disruptions, adverse weather, or route changes., • Monitor ticketing, ridership, and capacity to optimize performance and efficiency., • Oversee coordination with bus vendors to ensure vehicle and driver readiness., • Liaise with NJ Transit, NJDOT, PANYNJ, Law Enforcement, Emergency Services, Traffic Management Authorities and other local transport partners to align operations., • Develop and maintain relationships with Host City Transport, Venue Management, Security, and Emergency Services., • Working alongside HR & Workforce, develop and plan P&R workforce requirements., • Support the recruitment, training, and deployment of operational staff and drivers., • Ensure all staff are briefed, uniformed, accredited, and equipped to deliver exceptional customer service and maintain operational safety., • Foster a collaborative, accountable team culture focused on professionalism and delivery excellence., • Ensure all operations meet transport, safety, and event regulations., • Oversee implementation of accessible (ADA) and inclusive transport services., • Maintain the highest safety standards across all P&R sites, staging areas, and load zones., • Lead and participate in testing exercises to validate Park & Ride readiness in coordination with the Host City Transport team., • Incorporate lessons learned from each test into operational planning and workforce training programs., • Oversee collection and analysis of daily operational data, including ridership and cycle times., • Manage coordination of operational technologies, including AVL, ticketing platforms, and data analytics dashboards., • Ensure real-time data sharing with HC systems for situational awareness and reporting., • Represent TMS with the highest standards of professionalism and integrity in all meetings and communications., • Ensure timely reporting, documentation, and clear communication within the project team., • Deep understanding of transport operations, multi-modal systems, and large-scale event mobility., • Proven leadership and people management skills in high-pressure, time-critical environments., • Strong operational planning and analytical abilities with a focus on service reliability and safety., • Experience in developing and executing contingency and incident management plans., • Effective stakeholder engagement and relationship management across multiple agencies and contractors., • Familiarity with client group protocols, traffic management, and major event transport operations., • Excellent problem-solving, decision-making, and communication skills., • Knowledge of regulatory compliance, risk management, and workforce safety standards., • Lead and attend meetings always representing TMS with the highest standard. Ensure timely response to all communications and maintain all documentation in company files and folders and sharing key documentation as required., • Proficient in English (written and oral)., • Preferably 8-10 years of progressive responsibilities and work-related experience, and any combination of education and training, which provide the required knowledge, skills and abilities to perform the essential functions of the job, combined with demonstrated professional growth and achievement., • Previous involvement in complex event operations, preferably at FIFA World Cup™ or Olympics/Paralympics scale or equivalent., • Experience of working in International and US major events, preferably within a transport, venue, or logistics planning capacity., • Strong business acumen and transport language., • Advanced working knowledge of Microsoft Office 365 software., • Experience leading multi-disciplinary teams and managing vendors or contractors., • Experience with multi-cluster or distributed transport operations., • Understanding of accessible transport and inclusive service delivery., • Experience incorporating sustainability practices in transport operations is an advantage. TMS is proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

Job Description We are looking for an experienced Change Manager for our client. This is a remote full-time, permanent position for a company that is based in the Greater Seattle area. Our client is a rapidly growing company backed by a large multinational corporation. The Change Manager position will manage the change required to enable the successful deployment and adoption of the new IFS ERP system and the associated changes. After the ERP system implementation the role will shift to support other projects. You Have: • Bachelor’s degree in Business, Communication, English or another related field., • 10+ years of experience in both operational and consulting roles supporting system and business process transformation change initiatives with multiple deliverables., • Experience managing change related to ERP system or other large enterprise system deployments., • Proven ability to identify and translate requirements for Change Management into clear and measurable work products. Responsibilities: • Assess and validate the scope and impact of the required., • Develop and implement an integrated Change Management strategy and plan., • Identify and manage ERP project stakeholders., • Develop the relationships required to help drive the required change., • Support and coach Project Sponsors and other Change Champions within the organization, • Travel (domestic and international) up to 30% as needed., • Other related duties as assigned. If this sounds like it might be a fit, please click and apply to this posting!

Job DescriptionDescription: The Center for Family Life is currently looking for a Bilingual English/Spanish Case Manager/Family Development Coach to provide case management services to families in Sunset Park, Brooklyn. I. Responsibilities include, but are not limited to: • Conducting intake interviews to identify families who qualify for the program., • Facilitating Orientation and other workshops for new participants, and providing detailed information about the Program, all other services available at CFL and at community partners and other City-funded programs that support immigrant families such as legal services, education programs, and IDNYC., • Meeting with families to develop a Comprehensive Needs Assessment and a Family Services Plan (FSP)., • Connecting family members to services identified in the FSP, including scheduling appointments, maintaining communication with service providers, and following up on appointments; Accompanying clients to appointments as needed., • For participants looking for employment assist with job readiness, such as resume writing and job interview preparation and job search, with the goal of connecting participants to job opportunities., • Coaching family members to develop self-advocacy skills and become self-sufficient as they navigate the complex systems that affect their lives and independently access the services and benefits; Monitoring the implementation of the FSP and participants’ progress toward the short- and long-term goals identified in the FSP., • Maintaining timely case records and documentation requirements, including recording case information, progress notes, and all required documents in an online database system, • AA degree in Psychology, Sociology or a related field; Bachelor’s degree highly preferred, • Relevant case management experience working with families in low-income urban communities., • Proven ability to manage an active caseload keeping up with all required paperwork and clients’ meetings, • Bilingual in English and Spanish with excellent verbal and written communication skills required, • Build and maintain collaborative, daily interactions with co-workers and supervisors, • Effectively communicate with external organizations, • Have a strong sensitivity to cultural differences present among staff and clients within our organization, • Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan, • Up to four weeks of paid vacation, • Individual supervision and ongoing professional development opportunities Center for Family Life in Sunset Park is an equal opportunity employer. Requirements:

Job DescriptionJoin KEYRUS and transform the future with us! ???? Who are we? Keyrus Group is a trusted leader in Data Intelligence with offices across the globe in 26 countries with more than 3500 consultants worldwide. Our expert team provides strategic data engineering, data discovery, and data science solutions for our clients, primarily in the retail, non-profit, and financial services industries. If you are looking to join an innovative startup-style company that has the support of an internationally recognized brand, we encourage you to apply and join our team! ????Location: Hybrid Mode (3 times in the New York Client Office) We are looking for a Senior Project Manager to join our Keyrus US team. This person will lead high-impact client engagements end-to-end, act as a strategic partner for our client in the financial industry, and oversee delivery, budget, resources, and expectations across complex projects. ROLE AND RESPONSIBILITIES: * Lead end-to-end project delivery, from kick-off to post-implementation review, ensuring quality, timelines, and scope are consistently met. * Serve as the primary client partner: manage updates, escalations, expectations, and identify opportunities to grow the account. * Manage project timelines, scope, and stakeholder communication to ensure successful implementation and smooth transition to production. * Prepare and deliver project documentation, including status reports, scorecards, and post-implementation reviews. * Actively participate in testing phases (SIT, UAT) by supporting coordination, defect management, and readiness for go-live. * Collaborate closely with cross-functional teams to gather requirements, align deliverables, and ensure strong execution. * Ensure adherence to best practices, governance standards, and compliance expectations throughout the project lifecycle. * Lead and support change management activities to facilitate adoption of new processes, systems, and ways of working across stakeholder groups. Manage risk, track issues, and run escalation processes to maintain overall project health. * Contribute to PMO standards, continuous improvement initiatives, and operational excellence across engagements. SKILLS AND KNOWLEDGE: * 10+ years of experience in project management ideally including experience in the finance industry. * Proven ability to manage multiple projects and priorities while maintaining focus on critical deliverables. * Excellent stakeholder management: ability to build trust, manage expectations, and influence senior leaders. * Strong facilitation skills: lead meetings, define clear agendas, capture action items, and drive closure. * Experience in change management and driving adoption of new systems or processes. * Excellent communication and presentation skills, with the ability to influence and engage senior stakeholders. * Strong analytical mindset and structured approach to problem-solving, documentation, and delivery. * Knowledge of financial systems is an asset (for example: Kyriba, PeopleSoft, valuation systems). * Exposure or experience in Treasury and Valuations processes or related industries. WHAT WE OFFER (KUS) * A stimulating environment where you will be able to surpass yourself and discover new horizons. * A strong culture of innovation and entrepreneurship. * Health insurance for you and your family members. * 401K plan. * Monthly Wellness Allowance. * 4 weeks of paid vacation * Language courses (French & English) * Access to continuing education (in-house, conferences, events, courses, certifications, etc.) Why Keyrus? * We are a Great Place to Work ???? * We offer a challenging environment, where you will work with cutting-edge technologies in the world of consulting ???? * We have competitive benefits and multiple opportunities for professional growth???? Join us at Keyrus! ???? In compliance with local labor regulations, we are pleased to provide transparency by sharing the salary range for this role, which is 150.000 - 170.000 USD anually

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll own the customer journey end-to-endfrom onboarding and implementation through adoption, renewal, and expansion. This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Treasury and Customer Success professionals who know all too well what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. If you are a Treasury pro or have experience in a customer-facing role in a Treasury or Corporate Finance environment, strong communication skills, and the ability to translate insights into action, this is a great fit. What youll be doing • Lead the onboarding and implementation process for new customers, ensuring a smooth and engaging experience for executive stakeholders and platform users., • Identify and lead bringing value to life for customers., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 4+ years of experience in Treasury, Corporate Finance & Accounting, or as a CSM in a relevant area Strong communication skills with the ability to lead and support executive and end-user stakeholders Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Experience working with Excel to analyze customer trends and metrics Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Experience in customer success, account management, or a similar role in a SaaS or software company bonus Proven track record in managing customer relationships and driving adoption and retention - bonus Experience working with US subsidiaries or international financial operations bonus Exposure to venture-backed startups, fundraising, and investor relations bonus

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Technical Program Manager (TPM), you are the engine behind Palantir’s engineering teams. You partner with developers to optimize our development process and make sure we’re shipping high quality products every day. You track and stabilize projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimization, technical proficiency and execution skills. You are a person who loves fixing problems, scaling technical solutions, and always embraces the best idea, even when it is not your own.Core Responsibilities • Partner with Palantir software engineers, product managers, quality engineers, and business leadership to drive key product deliverables through the entire software development cycle., • Synthesize concrete technical goals from product vision, mapping global product strategy to granular team tasks and issues. This means triaging requests from the field to create maximum focus for the team, while actioning items that need immediate attention., • Keep broad and complete state of everything involving or related to your projects. Pre-empt and resolve any issues that may steer projects off-course., • Enhance cross-team collaboration. Read a room of technical experts to align them around shared objectives. Improve efficiency where you see miscommunication or lack of coordination., • Work with customer-facing engineering teams on implementation, roll out, and support of your product. What We Value, • Demonstrated success managing complex software development projects for an enterprise software company or startup., • An ability to engage in technical discussion and invest in learning technical concepts., • Excellent judgment and composure in high-pressure situations., • A creative approach to project management centered around lightweight frameworks that enable rapid iteration, while operating in harmony with a larger development organization., • Building strong relationships with customer-facing teams and possessing high levels of empathy for our end-users’ needs., • Meticulous attention to detail, including holding tightly to your team’s vision and maintaining a high product quality bar., • Ability and willingness to obtain a US security clearance at the Secret designation or aboveWhat We Require, • Relevant technical degree or experience in a software-related field (Systems Engineering, Computer Science, Computer Engineering, etc.)

Job Description Job Title: Conflicts Manager Location: NYC, 10001 Salary/Payrate: $160K-$190K annually and AWESOME benefits!!! Work Environment: Hybrid (3 days in office/2 remote) Term: Permanent Bachelor’s degree required: Yes Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-CB1 Our client, an esteemed international law firm, is looking for a Conflicts Manager to join their team. The Conflicts Manager oversees and administers the organization’s conflicts-of-interest review processes, ensuring adherence to ethical, regulatory, and risk-management standards. This leader directs a team of Conflicts Analysts, supervises the generation and evaluation of conflict assessments, maintains and enhances the integrity of the conflicts database, and acts as a primary liaison among attorneys, executive leadership, and business-services personnel. The role involves project leadership, staff development, operational oversight, strategic planning, and ensuring the precision, professionalism, and timeliness of all conflict-related activities. Core Responsibilities • Provides oversight and administration of the organization’s conflicts-of-interest protocols, ensuring conformity with all relevant ethical, compliance, and risk-management standards., • Directs, mentors, and evaluates a team of Conflicts Analysts, offering continuous instruction, goal alignment, guidance, and constructive feedback., • Leads a broad range of departmental initiatives from inception through completion by setting clear benchmarks, allocating duties, and monitoring progress., • Takes a principal role in testing applications related to new-matter intake and conflicts-clearing system enhancements; organizes team involvement and establishes project timelines., • Designs, implements, and maintains a comprehensive training curriculum and procedural manual to promote team expertise, ongoing growth, and professional development., • Serves as the primary liaison for inquiries regarding conflict-report matters from attorneys and administrative personnel., • Supervises and prepares conflicts analyses tied to new engagements, incoming legal professionals, and additional business activities, ensuring accuracy, promptness, and cohesive team coordination., • Utilizes internal and external research tools to gather pertinent data about corporate affiliations, ownership structures, and related entities for prospective clients and other relevant parties., • Communicates efficiently with attorneys and business-services teams to obtain necessary information for conflict checks, thorough review, and resolution of discrepancies within intake requests., • Ensures all entries (e.g., party names, roles, positions) within the conflicts system are precise, current, and complete., • Oversees continual maintenance, cleansing, and updating of the conflicts-of-interest database, ensuring data integrity and removal of duplicative or obsolete records., • Supervises the management of the client-engagement repository, including waivers, authorization letters, and engagement documents., • Administers implementation of ethical screens, information barriers, and other risk-mitigation procedures as required., • Provides departmental coverage—including after-hours and weekend assistance—to maintain uninterrupted conflicts-resolution operations., • Maintains up-to-date knowledge of organizational policies, industry developments, and best practices, supporting ongoing professional learning for business-services staff., • Participates in interviewing, selecting, onboarding, and coaching new team members., • Coordinates departmental operations, daily workflows, priority setting, and long-range planning efforts., • Oversees timekeeping, attendance, overtime, and expense submissions to ensure accuracy and compliance with organizational policies., • Employs performance-management processes to set expectations, evaluate performance, deliver coaching, and address underperformance., • Offers guidance on resolving workflow issues and provides direction to employees in addressing operational challenges., • Initiates disciplinary actions in collaboration with Human Resources when appropriate., • Suggests and implements practices that enhance efficiency, service quality, employee engagement, and alignment with organizational values., • Develops and communicates departmental procedures, guidelines, and workflow standards., • Ensures accurate, timely responses to all requests for departmental services., • Participates in strategic planning by forming long-term objectives and supporting departmental goals., • Demonstrates effective interpersonal, written, and verbal communication for productive working relationships., • Manages organizational resources responsibly and conscientiously., • Follows and enforces organizational operations, protocols, and administrative procedures., • Performs additional related tasks as assigned. Qualifications • Up-to-date understanding of conflicts-of-interest procedures, leading practices, trends, and methodologies., • Proficiency with relevant software applications (e.g., Outlook, Excel, PowerPoint) and ability to learn new platforms and operating systems., • Working knowledge of annual budgeting processes and financial planning., • Demonstrated expertise with Intapp Conflicts, Intake, and Walls (or comparable systems)., • Strong interpersonal, verbal, and written communication abilities., • Exceptional attention to detail., • Excellent analytical, troubleshooting, organizational, and project-management skills., • Proven leadership and supervisory experience., • Ability to apply and enforce organizational policies and procedures., • Capacity to manage multiple assignments and evolving priorities., • Ability to handle confidential and sensitive information with discretion., • Strong prioritization skills and ability to delegate effectively., • Ability to thrive in a high-pressure, fast-paced environment., • Ability to work autonomously and as part of a collaborative team., • Demonstrated sound judgment and reliable decision-making., • Willingness to travel as needed., • Flexibility to adjust schedule and work extended hours when required. Education & Experience • Bachelor’s degree required., • Minimum of five years’ experience in conflicts-of-interest administration within a legal or professional-services environment, including at least two years in a supervisory or managerial role.

Job Description Summary: Quigley-Simpson is seeking a Programmatic Senior Manager to lead, build, and execute strategic digital media across all programmatic media formats: display, video, CTV, DOOH, and audio. The Senior Manager will work directly with clients to drive their business goals. Core Accountabilities: Day to day, this role includes the following responsibilities: • Manage programmatic team’s implementation, execution, and optimization; dive in and build campaigns from the ground up., • Develop data and audience strategies for programmatic media plans., • Develop and oversee the execution of testing plans., • Maintain and grow relationships with relevant media vendors to stay current on platform updates, beta opportunities, and best-practice implementation of brand safety and third-party measurement/ad-serving pixels., • Handle daily campaign optimizations and oversee regular campaign pacing and budget management ., • Help develop client-facing campaign performance reports, including data quality and insight development., • Contribute to the assessment of inventory availability and the formulation of proposals for new client opportunities., • Manage the delivery of creative assets, insertion orders, campaign artifacts, and all relevant campaign documentation in preparation for campaign launches., • Traffic campaign tags into demand-side platforms (DSPs), ad-serving platforms, and other ad technology., • Present insights and opportunities to clients. Academic/Educational Requirements: • 4 to 5 years of direct programmatic platform media buying., • Minimum 2 years at a competitive advertising agency., • Expert, hands-on knowledge of DSP platforms (e.g., Trade Desk, DV360)., • Strong understanding of optimization levers and testing approaches across media-buying platforms., • Excellent oral and written communication skills., • Great analysis skills and confidence in making information-based decisions. #LI-JM1 #LI-REMOTE

Job DescriptionHybrid role in Brooklyn, NY with a large Healthcare System. US Citizenship or a Green Card is required. This is a technical PM role, not an administrative PM position. Overview: We are seeking a senior, technical hands-on Project Manager to support a multi-phase Enterprise Master Patient Index (EMPI) implementation and downstream data extraction and archive initiatives within a large healthcare system. This role sits at the intersection of Epic, EMPI, system interfaces, and legacy data archiving. The PM will act as the primary conduit between product, engineering, vendors, and client stakeholders, ensuring scope clarity, aggressive execution, and delivery across parallel workstreams. Required Qualifications (Absolute musts): • 7+ years of Project Management experience in healthcare IT environments, • Direct EMPI implementation experience (Enterprise Master Patient Index), • Epic certification (required), • Proven experience managing system interfaces (Epic to downstream platforms), • Strong understanding of healthcare data flows, patient identity, and interoperability, • Experience supporting data extraction, migration, or archiving initiatives, • Demonstrated ability to operate as a technical PM (comfortable in engineering conversations), • Excellent communication skills with the ability to “translate tech speak into plain English”Strongly Preferred / Ideal Experience:, • Experience with legacy EMR systems and healthcare archives (e.g., Meditech, OnBase, similar), • Prior work in large public-sector or hospital network environments, • Experience managing projects with incomplete requirements and evolving scope, • Familiarity with EMPI usage for downstream analytics, reporting, or archive retrieval, • Background supporting system decommissioning initiatives, • PMP or equivalent certification (preferred, not required)Responsibilities: Project & Delivery Management • Own day-to-day project execution for EMPI implementation and Epic interface workstreams., • Drive parallel Phase 1 (EMPI + Epic feed) and Phase 2 (data usage, outbound interfaces, archive planning)., • Establish and maintain detailed project plans, timelines, milestones, and dependency tracking., • Act as a forcing function to move discovery, decisions, and delivery forward in ambiguous environments.Technical Coordination, • Coordinate EMPI setup activities, including inbound and outbound data feeds., • Manage Epic-related interface discussions, dependencies, and sequencing., • Partner closely with engineering teams responsible for EMPI configuration and integrations., • Translate technical discussions into clear, actionable plans for business and clinical stakeholders.Data Extraction & Archive Oversight, • Support archive planning for multiple legacy EMR and source systems (up to 12 systems anticipated)., • Coordinate data extraction activities tied to decommissioning and archival workflows., • Ensure EMPI is aligned to downstream archive usage (patient identity resolution across systems)., • Track risks, dependencies, and sequencing related to extraction, validation, and decommissioning.Stakeholder & Vendor Management, • Serve as the central communication bridge between:, • Product management, • Engineering teams, • Client IT and clinical stakeholders, • External vendors and implementation partners, • Run and facilitate working sessions, status meetings, and executive updates., • Deliver concise, clear written and verbal communications to technical and non-technical audiences.Governance & Reporting, • Establish lightweight governance and reporting structures aligned to client expectations., • Provide weekly status updates, risk logs, and issue tracking., • Identify long poles, blockers, and risks early and drive mitigation plans. ZHUREVQJux

Job DescriptionWho we are... At Ecosystem we believe we should be accountable for results. That’s why we've integrated engineering and construction, seeing our projects through from design concept to implementation and commissioning. And that's how we can efficiently solve complex energy challenges in the built environment. Here are some of the projects we've been working on recently: Adelphi University, Brown University and San Diego Padres Stadium. Who you are... We are on the lookout for a dynamic MEP Project Manager, someone who is an expert troubleshooter, who thrives on managing complex construction environments, who can be accountable and dreams of making an impact. What you will do... • Oversee on-site construction operations, managing subcontractors, client, and stakeholders at higher-education facilities., • Drive the success of projects in a versatile, and highly integrated team that works in tandem from design to completion, whilst ensuring safety and quality., • Manage and resolve technical challenges on-site by leveraging your problem-solving skills to achieve project goals in more efficient and cost-effective ways., • Navigate change/scope creep and solve technical challenges on site, always balancing costs, budgets schedules, and people., • Propose, estimate, and present project upgrades to the client., • Understand aspects of energy performance measures before committing to implementation., • Assume responsibility for managing project construction execution, adhering to budget, schedule, and quality standards., • Deliver an exceptional client experience. Your profile..., • 5+ years of construction management/project manager/project engineer experience with recognized leadership in execution., • Experience in HVAC or mechanical construction, • Strong communication (written and verbal), listening, and negotiating skills in English., • Team player with a positive attitude, resilience, and determination., • Quick critical thinking ability under pressure., • Top-notch organizational skills., • Resourceful and excellent judgment., • Field-based role with 3–4 days/week on active project sites across NYC and surrounding regions (Greater NY, Long Island, New Jersey; occasional Philadelphia). Candidates must live within commuting distance of the NYC metro area. Office presence is as needed; regional travel flexibility is required.What Ecosystem offers..., • Annual base salaries (approx. $100,000 - $150,000). Base salary is an approximate range and dependent on location and years of relevant experience., • High talent density organization in a rock-solid business environment., • “Ask me anything” approach from ownership and management., • Industry-leading health and safety practices., • Internal technical training and mentorship opportunities., • Team-oriented, collaborative work environment where curiosity and risk-taking are encouraged., • The opportunity to take ownership of results and see projects through from design to implementation., • Focused professional nurturance to help you shape your own career., • Competitive salary reviewed annually., • Paid time off per year: We observe 10 public holidays, we offer a minimum of 15 days of vacation, and 5 personal (sick) days are encouraged to be taken (no justification required). On top of that, we have paid time off between December 25 and January 1 when our offices close for the holiday period for a well-earned break., • A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, long-term disability, and 401K., • 24/7 Employee Assistance Program and telemedicine., • Thriving people-first culture: we put our values in action in DEI, CSR, Innovation, and Social committees. We celebrate our successes together at Ecofest- watch the video here.

Job Description *Authorized to work in the US Required *Hybrid Position in Brooklyn, NY *Applicants reside in Brooklyn, NY Preferred *3 references required POSITION OVERVIEW: The Project Manager (PM) serves as the primary point of contact for the operational support and enhancement of the New York City Department of Education's (DOE) Enterprise, Budgeting, and Vendor Applications systems. This role oversees all phases of complex, multi-workstream IT projects spanning budgeting, data systems, vendor portals, and enterprise application modernization. The PM is responsible for end-to-end project delivery, including planning, scheduling, risk management, quality assurance, team coordination, and stakeholder communication across DOE divisions. The individual ensures all deliverables meet DOE standards, comply with security protocols, and are executed on time within a multi-year program environment. RESPONSIBILITIES: * Manage overall project schedule, deliverables, risks, and status reporting. * Serve as the single point of contact between DOE and vendor project teams. * Coordinate daily activities across development, testing, and deployment phases. * Document meeting notes, decisions, and escalate issues when needed. * Ensure deliverables meet DOE requirements and follow approved processes. * Maintain project documentation repositories and support knowledge transfer. * Oversee assigned project resources and ensure continuity of staffing. * Follow DOE security, compliance, and administrative protocols. REQUIREMENTS: Experience * 10+ years of experience leading large-scale IT implementation projects, preferably in government, education, or public-sector environments. * Demonstrated success managing multi-year application modernization projects with complex integrations. * Experience working with Agile methodologies, iterative release planning, and cross-functional teams. Technical & Analytical Skills * Proficiency with project management tools and documentation software, including MS Project, MS Visio, MS PowerPoint * Strong understanding of SDLC processes, systems integration, reporting frameworks, and enterprise application environments. Certifications * PMP certification is required Interpersonal & Leadership Skills * Exceptional written and verbal communication skills. * Ability to navigate diverse stakeholder groups, including executive leadership, business units, technical SMEs, and external vendors. * Strong organizational skills with a track record of managing competing priorities. Please email for all inquiries.

Job DescriptionTitle: Project Manager – EMPI & Epic Interface Implementation Location: New York, NY Note: Hybrid role Job Description: Role Overview • We are seeking a senior, hands-on Project Manager to support a multi-phase Enterprise Master Patient Index (EMPI) implementation and downstream data extraction and archive initiatives within a large healthcare system., • This role sits at the intersection of Epic, EMPI, system interfaces, and legacy data archiving. The PM will act as the primary conduit between product, engineering, vendors, and client stakeholders, ensuring scope clarity, aggressive execution, and delivery across parallel workstreams., • EMPI implementation and interface coordination, • Epic data feeds and Epic-integrated workflows, • Legacy EMR / source system data extraction and archiving, • Cross-team coordination across product, engineering, and client IT Project & Delivery Management • Own day-to-day project execution for EMPI implementation and Epic interface workstreams, • Drive parallel Phase 1 (EMPI + Epic feed) and Phase 2 (data usage, outbound interfaces, archive planning), • Establish and maintain detailed project plans, timelines, milestones, and dependency tracking, • Coordinate EMPI setup activities, including inbound and outbound data feeds, • Manage Epic-related interface discussions, dependencies, and sequencing, • Partner closely with engineering teams responsible for EMPI configuration and integrations, • Support archive planning for multiple legacy EMR and source systems (up to 12 systems anticipated), • Coordinate data extraction activities tied to decommissioning and archival workflows, • Ensure EMPI is aligned to downstream archive usage (patient identity resolution across systems), • Serve as the central communication bridge between:, • Product management, • Engineering teams, • Client IT and clinical stakeholders, • External vendors and implementation partners, • Run and facilitate working sessions, status meetings, and executive updates, • Establish lightweight governance and reporting structures aligned to client expectations, • Provide weekly status updates, risk logs, and issue tracking, • Identify long poles, blockers, and risks early and drive mitigation plans, • 7+ years of Project Management experience in healthcare IT environments, • Direct EMPI implementation experience (Enterprise Master Patient Index), • Epic certification (required), • Proven experience managing system interfaces (Epic to downstream platforms), • Strong understanding of healthcare data flows, patient identity, and interoperability, • Experience supporting data extraction, migration, or archiving initiatives, • Demonstrated ability to operate as a technical PM (comfortable in engineering conversations), • Experience with legacy EMR systems and healthcare archives (e.g., Meditech, OnBase, similar), • Prior work in large public-sector or hospital network environments, • Experience managing projects with incomplete requirements and evolving scope, • Familiarity with EMPI usage for downstream analytics, reporting, or archive retrieval, • Background supporting system decommissioning initiatives, • Aggressive, proactive, and comfortable pushing conversations forward, • Highly organized with strong follow-through, • Comfortable operating with ambiguity during discovery phases, • Trusted communicator who can work across technical and non-technical teams, • Able to “bulldog” complex initiatives without overstepping governance If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

Job Description Hi, we're Oscar. We're hiring an Associate to join our Virtual Care team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will be responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. We ask that you have project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Manager, Virtual Care. Work Location: This position is based in our NYC office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Lead the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion., • Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies, • Collaboratively work with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives, • Mentor team members and promotes colleagues' growth and professional development, • Compliance with all applicable laws and regulations, • 3+ years of experience in program management, • 2+ years of experience in delivering projects / programs independently and within a team environment, • 1+ years of experience using data and metrics to drive improvements., • Experience using data and metrics to drive improvements in programs, • Experience / background in a fast-paced operations environment, • Exposure to Campaign Builder, • Experience driving results in a highly cross-functional environment where success requires deep collaboration and dependency management across teams, • Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support, • PMP Certifications or Program Management Certifications, • Lean/Six Sigma Certifications At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionIT Project ManagerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for an IT Project Manager to assist with the design, development, and oversight of various ongoing efforts in the IT department of a large federal entity. The PM will participate in project design, assist with the development of project plans, assess available resources, and implement the management plans for new and ongoing projects. The candidate for this position should have a strong understanding of Agile project management principles for both large and small projects as well as be experienced and comfortable with acting as team lead or primary liaison for project information. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:-Define project scope and schedule while focusing on regular and timely delivery of value.-Organize and lead project status and working meetings.-Prepare and distribute progress reports.-Manage risks and issues; correct deviations from plans and perform delivery planning for assigned projects.-Define and develop initiatives for continuous business process improvements and monitoring.-Manage the team in making business decisions relating to system implementation, modification and maintenance.-Develop and update business process documentation for testing and training management.-Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for agile project management.-Deliver an agile transformation plan to move from current state to a desired state.-Use standard project performance metrics to assess and evaluate the program.-Aid in the implementation and facilitation of the use of agile tools, guidelines and metrics in order to achieve a standardized approach to agile team project execution.-Monitor the overall cost, control, adherence to schedules, and technical quality of work.-Prepare and provide technical analysis reports as directed by the Agency to support discussions. Qualifications:-Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.-5 years of experience in project management.-At least 5 years of experience in managing IT related projects and must demonstrate a leadership role in at least 3 successful projects that were delivered on time and on budget.-At least 5 years of experience in information system design and development experience in one or more general purpose programming language development such as JavaScript and Java.-Knowledge in system integration using Application Program Interface (API) management technologies, and a working knowledge of the RESTful APIs platform, API design, and development on the cloud as well as on-premise environments.-Experience in RDBMS and NoSQL database development experience with strong fundamentals in algorithm design, problem-solving, and complexity analysis.-At least 5 years of experience in managing an Agile scrum team with developers, testers and DevOps team using Agile processes and practices.-Experience working with public agency interfaces.-A Master’s Degree or project management certification.-At least 5 years of programming experience in Java, JavaScript, JBOSS Fuse, Angular JS. -Experience in health and human services domains such as eligibility, enrollment, Medicaid, child welfare, and child support systems.-Experience building complex software systems with one or more general-purpose programming languages.-Knowledge of best practices for the full Agile SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations.-Integration experience with financial management systems.-Experience working with two or more from the following: web application development, mobile application development, information retrieval, developing large software systems, and/or security software development. -Industry certifications/licenses. Ideally, you will also have:-Client-facing communication experience.-Federal Agency issued security clearance. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.-Health, Dental, and Vision-Life Insurance-401k-Flexible Spending Account (Health, Dependent Care, and Commuter)-Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer adoption, ensure value realization, and lead renewal and upsell conversations for our AI Security platform. This role requires a unique blend of deep technical understanding—across AI/ML, security architecture, and integrations—with strong commercial acumen negotiating renewals and identifying expansion opportunities. You will partner with security, IT, and compliance teams as they deploy AI safely, while also collaborating with procurement, finance, and executive stakeholders to secure long-term business growth. Key Responsibilities • Own and manage a portfolio of enterprise customers, ensuring strong adoption, measurable outcomes, and long-term retention., • Build customer success plans, define and track KPIs, and guide customers in implementing AI security best practices (model risk monitoring, prompt security, governance workflows, etc.)., • Lead regular business reviews (QBRs/EBRs) with both technical and executive audiences., • Serve as a technical advisor on AI security architecture, including integrations with CASB, DLP, SIEM, SASE, model gateways, and LLM application workflows., • Support customer onboarding and deployment by providing hands-on guidance, troubleshooting, and adoption enablement., • Translate complex technical requirements into actionable tasks for customers and internal teams., • Own the full renewal lifecycle—forecasting, preparing commercial proposals, negotiating pricing/terms, and closing renewals., • Identify expansion opportunities across products, modules, consumption tiers, or additional use cases., • Partner with Sales to execute upsell strategies based on customer maturity, increased usage, or new AI risk requirements., • Provide customer feedback to Product and Engineering to influence roadmap priorities., • Work closely with Professional Services to ensure smooth implementation and timely delivery., • Deliver workshops, onboarding sessions, and executive briefings on AI threat models, safe LLM adoption, and governance frameworks., • 5+ years in Customer Success, Technical Account Management, or Sales Engineering within cybersecurity, cloud security, and AI/ML platforms., • Strong technical background—experience with security architectures, API gateways, cloud platforms, data protection, or AI/LLM workflows., • Demonstrated commercial experience handling renewals, negotiating contracts, and driving upsells., • Ability to confidently speak with both deeply technical teams and procurement/executive stakeholders., • Strong project management, communication, and executive presentation skills., • Familiarity with AI governance, prompt hardening, model evals, or red-teaming methods., • Experience supporting SASE/SSE, CASB, or SaaS security products., • Startup or early-stage scaling experience. Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. #LI-MR1

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. Who We're SeekingQvest.US is seeking an experienced Technical Delivery Manager with a focus on Change Management to join our growing consulting practice. In this role, you will leverage your expertise in organizational change management best practices while leading technology and business consulting projects. These projects will range from implementing technology solutions to formulating organizational and process strategies to establishing PMOs. We are looking for an organized and driven leader who can motivate teams and directly contribute to our growth.What you'll do • Lead project teams through all core project phases, including project setup, requirements gathering, design, development, testing and deployment, • Use Organizational Change Management best practices and/or Lean Process improvement to set clients up for success, • Facilitate workshops, provide status updates, and lead meetings across the executive levels of client organizations, • Maintain strong client relationships while identifying opportunities beyond your current engagement, • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancementWhat you’ll bring, • 5-7+ years of project management experience, most of which with a large consulting company, • 2+ years managing process, organization, strategy, or SDLC/Implementation based projects, • 2+ years managing system implementations, • Experience with organizational change management (OCM) and/or Lean Process Improvement, • Experience managing teams through client facing activities such as requirements gathering, stakeholder workshops, and deliverable review/approval sessions, • Adept at building and managing to project plans and reporting status to internal teams and clients, • 5 years of experience with a consulting firm, • Bachelor's degree in business, psychology, computer science, engineering, marketing, MIS or other related fieldPreferred Experience, • Experience in Media & Entertainment and/or Consumer Products industries, • Experience at a large consulting firm (e.g., Accenture, Deloitte, EY, CapGemini, PWC)

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Manager, Technical Implementation reporting to the Director, Implementation, will be responsible for the functional and strategic leadership of a team of Technical Implementation Managers. This role will cross lines of business supporting our direct, resold, and payer customers. Technical Implementation plays a key role in ensuring our new and existing customers have accurate and consistent data integrations. This role has continuous opportunities to work cross-functionally with other leaders and provide delightful customer solutions. The ideal candidate thrives in a fast-paced environment making key strategic decisions while also not being afraid to roll up their sleeves and dive into the details. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry, and backed by prominent VCs including Rethink, Work-Bench, RRE, and General Catalyst. What you'll be doing: Day-to-Day Operations & Support • Owning the setup and maintenance of our Customers' data and authentication integrations as well as all internal service account configurations., • Leading and coaching a team of Technical Implementation Managers by setting clear and achievable KPIs, providing constructive feedback, and carrying forward our high-performing, inclusive, and fun team culture., • Serving as a leader and advocate for the development of your team and your team's processes and resources., • Serving as a point of escalation for our Customers, team, and cross-functional partners to resolve issues promptly and maintain strong relationships., • Leading and supporting cross-functional collaboration efforts to ensure alignment across all internal and external stakeholders., • Serving as a thought leader within the organization for how best streamline configurations and data integrations for our Customers., • Driving continuous improvement of our delivery processes to improve efficiency, scalability, quality, and outcomes., • Partnering closely with Eligibility and Data Platform pod leaders to continuously improve workstreams and customer feedback loops, ensuring efficient eligibility file ingestion, timely system updates, and seamless integration across platforms., • Collaborating cross functionally with Sales, Customer Success, and Operations to define and maintain alignment on strategy and delivery on priority initiatives., • Quality Launches | On-time platform configurations & error-free quality assurance, • Timely Issue Resolution | Achieve the lowest possible mean time to resolution for customer data and eligibility issues through proactive monitoring, root-cause analysis, customer escalation pathways, and cross-functional coordination, • Customer Satisfaction | Consistently high customer implementation satisfaction scores, • Top of License | Ensuring team and cross-functional partners are prioritizing work that matches domain and expertise, • Bachelor's degree or higher, • 5+ years of solutions engineering, technical account management, implementation, and/or technical operations, • 3+ years of people management with a proven track record of team retention and growth, • Strong technical knowledge, including: SQL, HRIS APIs, SFTP, ETL, SSO, Data Warehouse, • Strong agile project management experience, • Ability to manage escalations and coach teams through complex client challenges, • Ability to thrive in a fast-paced and high-pressure environment, • Experience creating cross-functional PRDs, SOPs, or Playbooks, • Prior experience with tools such as: Snowflake, AWS, Smartsheet, Salesforce, Looker, Hex, • lattHigh integrity, organizational skills, attention to detail, humility, resourcefulness, ambition, professionalism, and a proactive approach, • A deep passion to transform the U.S. healthcare system, especially mental health., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Mentorship and Afterschool Program Manager, Richmond Hill High School, Queens South Asian Youth Action (SAYA) is committed to providing its employees opportunities for growth in a supportive community environment. SAYA provides its employees a healthy work-life balance in a fast-growing youth development nonprofit. SAYA: Belong. Grow. Thrive. Organization Description South Asian Youth Action (SAYA) is an inclusive, South Asian-focused 501(c)3 youth development organization. Through our innovative, holistic approach, we work toward educational equity by providing opportunities and resources to less privileged New York City youth, ensuring they are empowered academically, emotionally, and socially to become engaged community members. Established in 1996, SAYA provides valuable life skills and holistic, impactful programming to underserved New York City youth. As one of the first South Asian organizations created in the United States, SAYA is the only organization of its kind in the NYC metropolitan area providing inclusive and secular comprehensive youth development services while centering our community’s experiences. Today, SAYA provides programming at eleven elementary, middle, and high schools in Queens and Brooklyn, along with our Elmhurst-based community center - serving a growing number of youths across all sites each year. A key tenet of our work is cultivating vital social and emotional learning (SEL) skills such as belonging, confidence, and self-efficacy through intentionally designed, research-based curricula. Across our organization, services tailored for different age groups include leadership and identity development, academic support that bridges learning gaps, comprehensive college preparation, and activities that nurture creativity and build positive peer connections. NYC Community Schools Initiative The NYC Community Schools Initiative is aimed at bridging students, families, and communities with comprehensive social, emotional, and academic support to achieve successful student outcomes. At Richmond Hill High School (RHHS), these desired outcomes include: increased attendance and student engagement; greater connectedness to adults and peers; development of social and emotional skills; greater access to mental health resources; improved academic performance; improved school culture and climate; increased family engagement; and greater collaboration among community partners and school administration. Position Summary The Mentorship and Afterschool Manager will provide oversight of 10 + afterschool clubs; success mentorship attendance intervention; youth leadership and enrichment building activities; and general administrative duties at RHHS. Additionally, they will serve as a strategic partner to the Community School Director. Reports To: Community School Director Supervises: Afterschool Club Activity Specialists and additional program staff as determined by the Community School Director (CSD) Compensation: $65,000-75,000, commensurate with experience and qualifications Responsibilities Afterschool Club and Lunchtime Programming: * Manage all aspects of afterschool and lunchtime clubs. * Coordinate all club-related activities, trips and special events. * Collaborate with colleagues to promote SAYA clubs through outreach efforts (email, social media, classroom, and cafeteria visits) and supervise club advisors in sustaining consistent recruitment and retention. * Review curricula, unit and lesson plans created by club advisors to ensure activities integrate culturally-responsive, socially conscious, and social-emotional learning (SEL) skills. * Liaise with in-school staff, vendors, and external stakeholders to coordinate space, food, supplies, and visitors for club programming * Collaborate with staff, student leaders, and alumni mentors to ensure timely purchase orders and proper distribution of all materials and resources. * Ensure proper tracking, organization, and record-keeping of attendance sheets, applications, event and trip forms, and other documentation. * Work with the Community School Director to ensure proper club budget monitoring . * Support training and growth of club advisors and student leaders. Mentorship, Post-Secondary and Special Events * Work with Community School Director, Wellness Center staff, attendance Success Mentor team, and RHHS staff to plan and facilitate youth, parent, and community-based activities, workshops, and special events. * Partner with School’s Academy Directors to plan career-related experiences and events. * Oversee various mentoring initiatives, ensuring effective implementation, participant engagement, and progress tracking. * Collaborate with school staff and SAYA’s postsecondary team to provide students with guidance, resources, and opportunities that support their college and career readiness. Deepening of Community School Strategy and Measuring Impact * Serve as a strategic thought partner to the Community School Director on continuously improving, deepening and expanding SAYA’s role as a community school partner at Richmond Hill High School. * Build partnerships with school administrators and other key staff. * Support Community School Director in training staff and students with integrating SEL, socially conscious, and culturally relevant material within in-school and afterschool programming. * Participate in school-wide Community School Initiatives, including vision screenings and glasses distribution, immigration legal support clinics, and other initiatives as assigned. * Implement SEL assessment tools in afterschool and other enrichment activities. The above is intended to describe the general nature and level of work being performed by this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. Qualifications: * Bachelor degree in relevant fields (Education, Social Work, Youth Development) * At least 4 years of experience managing after-school programs in the nonprofit sector and facilitating workshops with high school youth in public school settings, preferably in collaboration with NYC public schools. * Committed to frameworks of social justice, social-emotional learning (SEL), positive youth development, and culturally responsive sustaining education (CRSE), with experience coordinating programs grounded in critical pedagogy. * Outstanding outreach, verbal, written communication and public speaking skills * Highly flexible, detail-oriented, and open to feedback, with strong organizational skills and the ability to manage multiple tasks and adapt creatively to changing program needs in a fast-paced environment. * Excellent proficiency in Canva and Google Suite, including Google Spreadsheet, Google Docs, Google Slides, Google Drive, Google Forms, MS-Excel * Understanding of issues facing immigrant youth, youth of color, working class, and undocumented youth in the US * Willingness to support larger SAYA and SAYA RHHS team with various tasks as is needed, must be open to and contribute to supportive team culture across programs * Bilingual highly preferred (Spanish, Punjabi, Arabic) Additional Information * This position is in-person * While we value work/life balance, due to the nature of this position, this role will sometimes require work on evenings and weekends. Must be able to work occasional early mornings, evenings, and weekends between September 2025- June 2026 (about 30 days spread throughout the year) * Must be available and comfortable traveling with students and/or families from school location to other schools/organizations as needed * Must be comfortable with periodic commute and occasional transfer of items between school and SAYA central office, and other designated locations as assigned or as is needed SAYA is an Equal Opportunity/Affirmative Employer.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Brooklyn Justice Initiatives seeks to reengineer the experience of criminal court in Brooklyn, New York by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court, Brooklyn Justice Initiatives is a team of social service providers, court-based resource coordinators, and others who seek to improve the quality of justice. By providing meaningful pre-trial supervised release and post-conviction sentencing options, Brooklyn Justice Initiatives seeks to use an arrest as a window of opportunity to change the direction of a participant’s life and avoid the harmful effects of incarceration. Brooklyn Justice Initiatives is seeking a Case Manager. Reporting to the Supervising Case Manager, the Case Manager's primary focus will be working with individuals who are mandated to engage in Alternative to Incarceration (ATI), Alternative to Detention (ATD), and Early Diversion programming. The Case Manager is responsible for conducting intakes, providing comprehensive case management services including crisis intervention when needed, making and monitoring referrals to external providers, and facilitating individual and group sessions. The Case Manager will stay in regular contact with participants, send court date reminders and submit compliance notices to the court. Responsibilities include but are not limited to: • Provide comprehensive, clinically-informed case management services to both English and Spanish speaking participants that address issues such as substance use, mental health, trauma, domestic violence, housing, and educational/vocational needs;, • Complete intakes and provide case management and individual counseling services (in English and Spanish) to a caseload of short- and long-term mandated participants;, • Conduct outreach to collateral sources as needed to promote compliance and court monitoring;, • Assist with data entry and ensure the accuracy of information in the electronic case management system, including entering case notes and assessments, community referrals, and programming and case outcome data, • Make appropriate referrals to community-based organizations for additional services;, • Facilitate coordinated service delivery for on-site agencies and community-based agencies;, • Provide crisis intervention and de-escalation, as needed;, • Manage and monitor participant compliance with service mandates;, • Establish and maintain linkages with community partners who can provide age-appropriate interventions and services to court-involved individuals;, • Provide accurate written and verbal reports to the court and other court stakeholders;, • Participate in interdisciplinary treatment meetings;, • Facilitate and develop a range of on-site psychoeducational groups and conduct individual case management sessions;, • Assist ATI management with the development and implementation of new programs, initiatives, and/or interventions;, • Assist with administrative responsibilities, as needed;, • Assist with data collection and management;, • Assist with grant reporting requirements, as needed;, • Provide clinical services as described above to program participants on a voluntary basis post-mandate;, • Attend all required staff meetings and trainings;, • Attend Brooklyn Justice Initiatives’ community-based events after hours, as needed; and, • Additional relevant tasks, as needed.Qualifications: A Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting. Experience working in a court or criminal justice setting strongly preferred. Bilingual (English-Spanish) is strongly preferred. Experience with drug/alcohol treatment, mental health services, co-occurring disorders, adolescent development, trauma-informed and strength-based approaches preferred. Candidate must be a skilled communicator, able to work in a multi-disciplinary setting and maintain strong relationships with multiple agencies and organizations both onsite and in the community. Prior experience with the criminal justice system and/or justice-involved communities is a plus – in particular, experience working with youth and young adults, individuals experiencing domestic violence, mental health issues, substance use disorder, and/or homelessness. Position Type: Full time, working 5 days a week on site. Position Location: Brooklyn, New York. Compensation: The compensation range for this position is $28.57 - $35.93 per hour, annually equivalent to $52,000 - $65,400 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5% The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR Fwl6XQM2E4

Job DescriptionOur Company Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. Manager, Client Implementations We’re hiring a Manager for our Client Implementation team to build a high-performing team and deliver enterprise implementations. In this role, you will own high-visibility projects end to end, develop talent through clear goals and coaching, and drive cross-functional alignment to deliver measurable client impact. What You'll Do: * Lead and develop a team of Client Implementation Specialists and Operations Associates. Set clear goals, coach for performance, and foster a collaborative, high-achieving culture. * Implement Arch for large enterprise clients. Coordinate with internal stakeholders and client teams to tailor deployments to client objectives. * Partner closely with Sales, Product, and Support teams to ensure alignment on client requirements, product capabilities, and project deliverables. Act as the connective tissue across teams to keep work unblocked and outcomes on track. * Drive continuous improvement. Identify opportunities for automation, process optimization, and best practices that increase efficiency and client satisfaction. * Build and manage project plans that translate client needs and timelines into clear milestones, and ensure on-time, high-quality delivery. * Champion the client's voice. Build relationships with key stakeholders and provide exceptional service throughout implementation. * Institutionalize learnings. Convert implementation insights into updated policies, procedures, and playbooks, and document them for future teams. * Support periodic evening & weekend work as part of our operating rhythm to meet client SLAs What we’re looking for * 1 - 3+ years of people management experience. * 3+ years of proven experience in project management and or software implementation. * A leadership mindset and appetite to shape outcomes in a growing company. * Excellent communication skills and the ability to build trust with senior stakeholders. * Experience thriving in high-volume or high-growth environments. * Comfort with ambiguity and a bias for action. You make sound calls and keep momentum. * Advanced Excel skills for analysis, tracking, and reporting. Bonus points if you have: * Familiarity with the alternative investment ecosystem and the mechanics of investing in private equity, hedge funds, or private companies. * Background in private banking, investment management, or a related field. * Working knowledge of SQL for querying and troubleshooting data. A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: * Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. * Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. * Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. * Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. * Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). * Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal. Compensation Range: $115K - $140K

Job DescriptionOur Mission: Hospital-Quality Care, Everywhere. The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! Our Values: The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. * We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. * We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. * We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. * We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. Your Impact: How You'll Help Us Heal a Broken System We are looking for a Customer Experience Manager to build, lead, and scale Verse Medical’s customer support team under the larger Customer Success function. This is a founding leadership role responsible for managing a high-performing support team, establishing operational excellence, and serving as the connective tissue between Customer Success, Operations, and Product. Importantly, this is a player-coach role. While you’ll be building strategy, processes, and team capabilities, you’ll also roll up your sleeves and jump in to handle customer support inquiries when needed — ensuring reliability, model behavior, and continuity as the team scales. This role is ideal for someone who loves building from 0 → 1, thrives in operational problem-solving, and is motivated by delivering exceptional experiences to clinics and patients. What You'll Achieve: A Glimpse into Your Contributions 1. Lead & Develop a High-Performing Customer Support Team * Manage, coach, and mentor support specialists to consistently meet SLA, CSAT, first-contact resolution, and other core KPIs. * Own hiring, onboarding, and ongoing training to develop a top-tier support team. * Serve as a player coach — stepping in to handle support tickets, calls, or escalations when volume spikes or to model best practices. * Implement QA processes and feedback loops to continuously improve team performance. 2. Build Support Infrastructure & Playbooks * Create scalable workflows, playbooks, SOPs, and a comprehensive knowledge base. * Support leadership to evaluate and select the right ticketing platform for Verse; lead system implementation and adoption. * Establish a metrics-driven support model with dashboards and reporting. 3. Drive Operational Excellence Across Teams * Act as the primary liaison between Customer Success and Operations. * Co-develop training materials to ensure operational alignment across teams. * Build and maintain cross-functional processes that increase speed, clarity, and collaboration. 4. Own the Voice of the Customer * Centralize, analyze, and interpret customer feedback gathered from the support team. * Partner with Product to share insights that influence roadmap decisions and improve clinic and patient experience. * Identify recurring issues and proactively recommend operational or product changes. What You'll Bring: The Skills and Experience You’ll Leverage * 5+ years experience in customer support, customer experience, or operations roles, ideally in a fast-paced or healthcare environment. * 2+ years managing customer-facing teams with a strong track record of meeting SLA and CSAT goals. * Demonstrated experience building support processes, knowledge bases, or implementing ticketing systems. * Exceptional communication skills and ability to work cross-functionally with CS, Operations, Product, and Leadership. * Strong operational mindset with the ability to diagnose workflow issues and design scalable solutions. * Analytical and comfortable working with data to identify trends, measure performance, and drive decisions. * Experience with translating customer voice data into customer insights to inform Product roadmap. * A builder mentality — comfortable with ambiguity, excited to create structure, and energized by scaling a support function from the ground up. * Bonus Qualifications * Experience in healthcare, medical devices, DME, or a regulated environment. * Experience working with EMRs, provider workflows, or clinical operations. The Rewards & Reality: Compensation, Benefits & Logistics We believe in taking care of our team, both professionally and personally. Here’s what we offer: * Meaningful Compensation: $100,00-$120,000 * Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents. * Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match. * Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us. Work Environment & Location: * This role is based in our New York City office in Chelsea. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation. Our Pledge for an Equitable Future At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at . Compensation Range: $100K - $125K

Job Description Endurant Energy: Company Overview Endurant Energy’s vision is to be the leading provider of microgrid and distributed energy resources in North America. Through initial feasibility to design, installation, financing, operations and long-term maintenance, we are unique in our range and depth of skills and have a demonstrated track record of success. We are poised to accelerate the growth of the company by delivering compelling and creative solutions to customers that demand energy resiliency, reliability, low carbon footprints and an economic value proposition. Endurant Energy is a proponent of Equal Employment Opportunities, and values diversity. We encourage all qualified candidates to apply. We are an affiliate of LS Power, a leading US private equity firm, specializing in energy infrastructure, and have immediate plans for significant growth, which this role will play a part in creating. Visit endurant.com for more details. Construction Project Manager Reporting to the Director of Project Management, the Project Manager is responsible for managing all project execution activities from planning through completion for the implementation of various distributed energy resource projects including combined heat & power (CHP), fuel cells, energy storage, solar & geothermal technologies for our customers. Our core team is composed of independent thinkers who effectively collaborate to develop viable solutions to today’s energy challenges and leverage the interdisciplinary backgrounds and experiences within the team to develop holistic, sustainable projects. This is a remote position, based either in the New York area or California, with the potential to support projects in either region depending upon workload. Occasional travel will be required depending upon location of project assignments, up to 25%. There is a preference that the candidate for this position be located in either the New York City area or Southern California. Responsibilities will include: • Liaise between Endurant’s internal sales, development, engineering and procurement teams to prepare and manage:, • Project implementation plans and work scopes for various disciplines, • Engineering, procurement, and construction schedules, • Project cost estimates and actual cost tracking, • Assist in preparing RFPs responses to customers, and for equipment suppliers and subcontractors, • Coordinate execution planning with suppliers and subcontractors for best quality, safety, cost and schedule performance to ensure compliance with project design, customer requirements, and applicable codes, • Manage required permitting activities from project planning through close-out, • Oversee the construction management team and subcontractors responsible for implementation of construction projects and ensure safety goals are met, • Manage overall project schedules, budgets, contract change orders, and RFIs, • Liaise with procurement & engineering team to resolve issues and challenges, • Monitor and report on project progress and issues, • Lead internal and external project meetings, • Minimum 5 years project management and preferably some construction experience in energy systems, • Bachelor’s degree is required, preferably in engineering, construction management or related, • Familiarity with distributed energy resource technologies, including combined heat & power, fuel cells, energy storage, and microgrids preferred, • Proactive problem-solving approach with an eye towards risk management / mitigation, • Comfortable in client-facing situations, • Ability to work in small teams within a fast-paced environment, • Ability to work independently and collaborate in a team environment, • Strong sense of ownership and accountability Salary Range: $130,000 - $160,000/annually Notification to Recruiters: Endurant Energy understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position and will not be responding to requests for services. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.

Job DescriptionSalary: $90,000-$110,000 The Cabrio Client Manager is the high touch client expert who is responsible for overseeing, managing and providing white glove service to a roster of non-profit clients. From development and event strategy to marketing direction and feedback, they act as the representative of the Cabrio Group in all client relation matters, while calling on cross functional support (event coordination, graphic design, and other shared services) as needed. The client manager will build strong trusted relationships and effectively manage their portfolio of clients. To learn move visit Cabriogroup.co Key Responsibilities In partnership with CEO, accountable for oversight of full client strategy and execution processes, to ensure the highest standards are met. • Client Relationship Management and Strategy Development, • Onboard new clients build strong relationships, understanding their organizational DNA and goals, • Craft an aspirational annual roadmap and individual client strategies to maximize the success of the organization. This might be a combination or events, marketing and collateral, and building of infrastructure within the organization, • Prepare high-level state-of-the-business reports, sharing insights with leadership and clients., • Attend key meetings and meet with client partners., • Identify challenges and proactively bring innovative solutions to leadership and client., • Event Planning with Cross Functional Support, • Identify partners who can deliver on event and development needs to match client strategy- leaning on shared services team as needed for support in implementation, • Work with shared services lead and team to follow processes and maintain project plans to ensure quality of services and delivery of results are maintained., • Attend events for your client organizations, traveling as needed (primarily to Brooklyn, NY or Deal, NJ), • Creative and Marketing, • Add input to and oversee the creation and maintenance of creative assets, including donor books and development presentations and event marketing materials. (With support from Shared services team), • Coordinate and align PR and marketing efforts with clients, reviewing and approving campaigns and materials to ensure they align with the organizations style, guide and messaging., • Create innovative ways to reach the clients donor base and supporters, • Research and Analysis, • Conduct regular research in key areas of nonprofit and event management and best practices as part of company growth strategy, • Research and brainstorm new categories and new opportunities appropriate for organizations, • Partner with CEO on identifying potential partner organizations and building pitches to win the business., • Support sales activities as needed. Qualifications & Requirements • Bachelors Degree, • 5+ years in account or client management- non profit experience preferred, but not required, • Focus on relationship building and nurturing plus creative problem solving, • Demonstrated ability to think creatively and strategically, • Excellent presentation skills and communication skills, • Excellent relationship building skills, • Strong understanding of client and relationship and processes, • Ability to develop and execute effective organizational plans and strategies Travel and Office Requirements Please note that during the Spring and Summer, there are many client events beyond traditional working hours. These events primarily take place in Deal, NJ or Brooklyn, NY. The client manager is expected to be present at events for their clients. Travel and hotel arrangements will be made to allow for attendance at these events, and adjustments to work schedules will also be made. We are currently in a hybrid work schedule where we are in the office Mondays- Wednesdays each week and remote Thursdays and Fridays. Our office is located in Flatiron District NYC. Over the summer a satellite office will be open in Deal, NJ and employees can choose to work from this office or the NYC office.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022), • Lead requirements sessions to define data mapping, transformation rules, and client delivery expectations for file-based integrations with clients and external partners., • Collaborate across multiple teams to gather and define business and technical requirements, ensuring seamless execution of new enhancements, custom reporting, and feature requests., • Other responsibilities such as managing and troubleshooting test accounts, SFTP file transfers, and delivery schedules with internal and external partners., • Partnering with product, engineering, and operations teams to deliver scalable, efficient solutions and operational enhancements that align with evolving business goals and client-specific needs., • Applying strong problem-solving skills to identify root causes, evaluate right-fit solutions, and resolve complex technical and operational issues efficiently., • Maintaining templates, documentation, and best practices to support implementation consistency and team enablement.What you bring:, • 3-5 years of experience in Integrations, operations, project management, or a related field, • Knowledge of the healthcare ecosystem, particularly health plans and digital health platforms, • Exceptional communication and interpersonal skills—comfortable interfacing with both internal stakeholders and external clients, • Strong organizational and requirements gathering capabilities, with a sharp attention to detail, • Analytical mindset with experience leveraging data to drive decisions and improvements, • A proactive, entrepreneurial spirit—you're comfortable with ambiguity and energized by problem-solving, • Bachelor's degree or equivalent experienceBonus if you have:, • Familiarity with SQL, SFTP, SSO, and APIs. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Company Description: At Fenergo, we’re not just building software, we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management, we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don’t stop there. At Fenergo, we believe in a world where financial institutions aren’t just compliant, they’re confident. Where technology doesn’t just meet regulations, it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future together. What does this role entail? As a Delivery Manager at Fenergo, you will be at the heart of our clients’ success, leading the delivery of complex, high-value implementations for the world’s leading financial institutions. This is a critical, client-facing role where you will own the end-to-end delivery of a programme, from planning and commercial governance through to a successful go-live. This is an ideal opportunity for an experienced delivery leader who thrives on navigating complexity, leading cross-functional teams, and delivering tangible business outcomes for our clients. You will have the platform to manage strategic implementations, build deep client relationships, and play a vital role in a fast-growing, world-class delivery organisation. Main Responsibilities: · Lead the end-to-end delivery of key client implementations or complex workstreams within a larger programme, ensuring a successful outcome that aligns with the client's business case. · Own and manage the commercial and financial governance of your programme, including the Statement of Work (SOW), change control, budget, and forecasting. · Build and maintain trusted relationships with senior client stakeholders, leading programme governance forums and ensuring clear, consistent communication on status, risks, and progress. · Lead a dedicated, cross-functional delivery team—including technical, functional, and advisory experts—fostering a culture of collaboration and accountability to achieve programme goals. · Apply Fenergo’s global delivery methodology with rigour and consistency, ensuring your implementation adheres to best practices and quality standards. · Proactively manage all programme risks, issues, and dependencies, providing clear, data-driven reporting and transparently managing escalations. · Contribute to the continuous improvement of our global delivery function by providing structured feedback and sharing learnings from your delivery engagements. Requirements Requirements: · 6+ years of experience in programme management, with a proven track record of leading complex, multi-workstream SaaS implementations for enterprise clients, ideally in the financial services sector. · Strong commercial acumen with direct, hands-on experience managing programme budgets, change requests, and the commercial components of a Statement of Work (SOW). · Excellent client-facing and stakeholder management skills, with the ability to build strong relationships and lead governance discussions with senior client contacts. · Deep expertise in modern delivery methodologies (e.g., Agile, Hybrid) and the ability to apply them effectively to ensure predictable delivery execution. · Demonstrated ability to lead and motivate cross-functional teams in a matrixed environment to achieve a common goal. · A formal project or programme management certification (e.g., PMP, PRINCE2, Agile). Nice to Have: · Direct experience with Client Lifecycle Management (CLM), KYC, AML, or other financial crime compliance technology platforms. · Experience delivering projects that involve significant data migration and complex systems integration. · Experience working in a fast-paced, private equity-backed environment. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We value people who are eager to learn and grow. Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients’ needs. What we value is at the CORE of how we succeed: · Collaboration: Working together to achieve our best · Outcomes: Drive Success in every engagement · Respect: A collective feeling of inclusion and belonging · Excellence: Continuously raising the bar Benefits What’s in it for you? • Comprehensive Medical, Dental, and Vision coverage provided through Cigna, • Access to Cobra Coverage, • Employee Assistance Programme available via Cigna, • 401k retirement savings plan, • Life, Accident, and Disability Cover offered through Cigna, • Participation in a Savings and Transformation Scheme, • Opportunity to earn an annual company bonus based on performance, • Generous 20 days of Paid Time Off (PTO) annually, • 3 company closure days for designated holidays, • Access to extensive training programs, including both classroom and online options through 'Fenergo University', • Implementation of a Buddy system for all new starters to provide guidance and support, • Opportunity to work on a cutting-edge Fintech product, utilizing the latest tools and technologies, • Defined training and role tracking to monitor and support your career development and progress, • Enjoy complimentary lunches provided in the office, • Work From Home set-up allowance to support a comfortable and efficient remote working environment, • Salary range $150,000-$170,000 PA + performance related incentives Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Job Description Project Manager III to lead the development and execution of a comprehensive Request for Proposal (RFP) process to acquire a qualified managed services provider for Enterprise IT Operations. The selected contractor will manage gathering information from critical IT service towers including Service Desk, End-User Computing, Server & Storage, Database Management, and Configuration Management Database (CMDB), all integrated with the organization's existing ServiceNow platform. The Project Manager's primary objective is to develop a detailed, comprehensive RFP that will enable the organization to: • Identify and evaluate qualified managed services providers, • Establish clear service level agreements and performance metrics, • Define resource requirements including dedicated on-site personnel, • IT Service Tower Specifications, • IT Catalog Service Tower requirements and integration points, • Service Desk operations and support structure, • End-User Computing management and support, • Server & Storage infrastructure management, • Database Management services and administration, • Configuration Management Database (CMDB) maintenance and accuracy, • ServiceNow platform integration and optimization requirements, • Service Level Agreement (SLA) Framework, • Define measurable SLAs for each service tower, • Establish performance metrics and Key Performance Indicators (KPIs), • Specify reporting requirements and cadence, • Define escalation procedures and penalty structures, • Include service credit mechanisms for SLA violations, • Required skill sets and certifications, • Minimum experience levels, • Coverage hours and shift requirements, • Process for requesting additional resources, • Rate card structure for various skill levels, • Ramp-up timeframes for new personnel, • Knowledge transfer requirements, • ServiceNow Integration Requirements, • Current ServiceNow configuration documentation requirements, • Integration specifications and API requirements, • Data migration and mapping requirements, • Reporting and dashboard requirements, • Customization and enhancement capabilities, • Vendor Qualification Criteria, • Required certifications (ServiceNow, ITIL, etc.), • Minimum experience with enterprise environments, • References and case studies requirements, • Financial stability requirements, • Security and compliance certifications, • Pricing Structure, • Base service pricing models (per user, per device, etc.), • On-site resource pricing (hourly, monthly, annual), • Additional personnel rate cards, • One-time implementation and transition costs, • Service level-based pricing tiers, • Stakeholder Management, • Conduct stakeholder interviews to gather requirements, • Facilitate requirements gathering workshops, • Present RFP drafts for review and approval, • Incorporate feedback from IT leadership, operations teams, and finance, • Obtain executive sign-off on final RFP document, • RFP Process Management, • Develop RFP timeline and milestone schedule, • Create vendor evaluation criteria and scoring methodology, • Draft vendor communication templates and FAQ processes, • Coordinate vendor pre-proposal conferences/Q&A sessions, • Manage proposal submission process, • Lead proposal evaluation and vendor selection activities, • Vendor Evaluation Support, • Develop comprehensive evaluation matrix, • Coordinate proposal review sessions, • Facilitate vendor presentations and demonstrations, • Support technical due diligence activities, • Assist in negotiation strategy development, • Prepare recommendation documentation for executive decision Qualifications/Experience: • Minimum 5 years of project management experience, • Demonstrated experience writing RFPs for IT managed services, • Strong understanding of ITIL frameworks and IT service management, • Experience with ServiceNow platform and have managed services integrations, • PMP or equivalent project management certification, • Compliance with relevant industry standards (HIPAA, PCI-DSS if applicable. Highly Desirable: • ServiceNow certification (CSA, CIS, or similar), • ITIL Certification, • ISO 27001 or SOC 2 Type II certification, • Experience with enterprise-scale IT outsourcing transitions, • Knowledge of vendor management and contract negotiation, • Background in IT operations or infrastructure management, • Experience with change management and stakeholder engagement

Job Description Tiger Analytics is looking for experienced Technical Program Manager to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world. Key Responsibilities • Manages the development and implementation of a company’s products and services to success, • Acts as Program manager - monitoring the program from initiation through delivery including planning and directing schedules. Gathers input from the project team and acts independently to develop a plan for projects of moderate to significant scope which may include novel products or services., • Uses established tools approaches/methodologies and templates to guide and document the plan and communicate it to the team. Gathers feedback from the team to revise and complete the plan as needed, • Lead multiple limited to moderate-scope projects simultaneously, or manage part of a larger program directly., • Programs may be moderate to complex in nature or one large program with cross-functional teams in numerous locations, • Lead development and delivery of key data and analytics projects within time and budget, • Drive solution design and build to ensure scalability, performance, and reuse, • Oversees the work of the project team (indirectly supervises) involving members from a wide range of disciplines including application engineering, • Ensure on time and on budget delivery which satisfies project requirements, while adhering to enterprise architecture standards., • Experience with modern data engineering principles, pipeline engineering, etc., • Proven track record of delivering enterprise-level ETL / Data-warehouse specific projects., • 10+ years of experience in managing technology programs as a program manager., • 5+ years experience in running either AWS/ GCP or Azure data projects., • Experience in Data Warehouse, Data Lake, and related technologies, • Lead technical discussions, driving clarity of complex issues/requirements to build robust solutions, • Strong communication skills to meet with delivery teams and business-facing teams, • Experience with Healthcare industry projects Benefits This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager work directly on the reunification process of the child along other stakeholders as per ORR Policy and Regulations. The Case Manager ensure all the child needs (medical, legal, educational, and emotional,) are meet while in care. The caseload assigned as per ORR regulations is up to 8 cases per case manager. What You’ll Do · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Works closely with Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Follow up with legal service providers regarding the timely submission of any documentation or correspondence needed for the legal relief process. · Maintains professional and timely communication with stakeholders including , GDIT, Legal Service Provider, The Young Center, ICE regarding the child case. · Performs discharge and release functions to ensure that each youth has a safe, appropriate and prompt release plan. · Documents weekly client contacts and maintain case files up to date and audit ready in accordance with regulations. Ensure all ORR, OCFS, and Education mandates and requirements are met. · Works collaboratively with the Clinical Team in approaching each child’s case. · Ensure that home visits to foster parents occur, assessing for comfort and safety of the child and that all pertinent information is relayed appropriately to foster parents. · Participates and attends all required weekly staffing with GDIT/ORR and program related meetings. · Maintains knowledge of issues affecting UC and provide immediate support in tandem with clinical when needed. · Collaborate with all other POH departments and maintain closely communication to ensure a holistic approach to meeting the child needs. · Supports and participates in individual and group supervision. · Participates in the implementation of PBIS to promote and reinforce a positive social culture with all people supported and staff at POH. · Some evening and weekend hours as per ORR mandates. · Performs other duties as assigned. Your Qualifications · Bachelors in a Human Services field. · Minimum one year of experience in case management field (preferred). · Knowledge of child welfare and immigration-related legislation. · Excellent verbal, and written communication and organizational skills are essential. · Proficient in Microsoft Office suite, knowledge of MyEvolv recommended · Bilingual (English/Spanish) a must · Valid Driver's License with a clean driving record Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Office/Field for foster home visits Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in office (, 4 days in office, 1 day remote) including assigned weekend coverage (remote). A few times a month, case managers might be assigned in advance a 2pm-10pm shift (remote) to ensure 7-day case management services as required by ORR. The office is located in Brooklyn, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager work directly on the reunification process of the child along other stakeholders as per ORR Policy and Regulations. The Case Manager ensure all the child needs (medical, legal, educational, and emotional,) are meet while in care. The caseload assigned as per ORR regulations is up to 8 cases per case manager. What You’ll Do · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Works closely with Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Follow up with legal service providers regarding the timely submission of any documentation or correspondence needed for the legal relief process. · Maintains professional and timely communication with stakeholders including , GDIT, Legal Service Provider, The Young Center, ICE regarding the child case. · Performs discharge and release functions to ensure that each youth has a safe, appropriate and prompt release plan. · Documents weekly client contacts and maintain case files up to date and audit ready in accordance with regulations. Ensure all ORR, OCFS, and Education mandates and requirements are met. · Works collaboratively with the Clinical Team in approaching each child’s case. · Ensure that home visits to foster parents occur, assessing for comfort and safety of the child and that all pertinent information is relayed appropriately to foster parents. · Participates and attends all required weekly staffing with GDIT/ORR and program related meetings. · Maintains knowledge of issues affecting UC and provide immediate support in tandem with clinical when needed. · Collaborate with all other POH departments and maintain closely communication to ensure a holistic approach to meeting the child needs. · Supports and participates in individual and group supervision. · Participates in the implementation of PBIS to promote and reinforce a positive social culture with all people supported and staff at POH. · Some evening and weekend hours as per ORR mandates. · Performs other duties as assigned. Your Qualifications · Bachelors in a Human Services field. · Minimum one year of experience in case management field (preferred). · Knowledge of child welfare and immigration-related legislation. · Excellent verbal, and written communication and organizational skills are essential. · Proficient in Microsoft Office suite, knowledge of MyEvolv recommended · Bilingual (English/Spanish) a must · Valid Driver's License with a clean driving record Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment: Office/Field for foster home visits Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in office (, 4 days in office, 1 day remote) including assigned weekend coverage (remote). A few times a month, case managers might be assigned in advance a 2pm-10pm shift (remote) to ensure 7-day case management services as required by ORR. The office is located in Brooklyn, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description ON BOARD EXPERIENTIAL MARKETING On Board Experiential (OBE) is an award-winning, full-service, experience-led agency that creates meaningful brand experiences worldwide. We work out of our homes and physical offices in San Francisco, Los Angeles, and NYC, or wherever our adventures take us! Our clients include Nike, Meta, JPMorgan Chase, The Infatuation, Stripe, and OpenAI, to name a few. We know, "Cool, cool, but what's it like to work at OBE?" We thought you'd never ask. Event Marketer has recognized OBE as one of the best places to work in events and well, we couldn't agree more. The most important part of our business is our people. They are hardworking, brave and make magic happen on the regular. But under each majestic exterior is a human deserving of a healthy work-life balance. That's why we believe in recovery days, happy hours, friendly but competitive fitness challenges and company offsites. We conduct open meetings to facilitate discussions that heal, inspire, and bring us closer. We encourage each other to bring our whole selves to work. We want to hear about your lived experiences and unique perspectives. We don't just want you to be unapologetically you: it's part of the job description. SUMMARY OF POSITION The Account Director is a leadership position within the Account Team, delivering an exceptional level of service and execution of programs on behalf of our clients. Positioned as a mentor and manager for team members in the department and agency, the Account Director is responsible for generating and expanding our client accounts and relationships. This position requires a comprehensive understanding of our clients' business needs and a competitive landscape. They provide end-to-end project management on high profile large scale complex programs, offering creative and strategic solutions to deliver on program KPIs. This position is accountable for financial and operational performance, managing program budgets, and resource utilization. The Account Director ensures that programs and marketing strategies successfully promote client brands, products, and services in accordance with client objectives and initiatives. In this role, the Account Director will oversee a large-scale, multi-city experiential event series, with responsibility for leading internal production, account, and creative teams. This individual will serve as the key liaison to internal leadership teams while in close communication with the client, ensuring consistency, quality, and strategic growth across markets. The role demands a deep passion for culture and culinary-driven experiences, combined with the operational expertise to execute complex, large-scale events. ESSENTIAL JOB FUNCTIONS • Demonstrate thought leadership with insightful analysis of client objectives and develop innovative solutions that successfully deliver clients' message and enhance the brand presence., • Collaborate with creative strategy to conduct research and develop insights for brand and audience analysis, as the foundation to build concept development., • Drive and/or supervise client activations to ensure proper planning, development and execution with the utmost professionalism and accountability., • Develop and manage program SOWs ensuring resources, budgets, timelines, and deliverables stay aligned with terms of contract and client commitments., • Critically evaluate and offer solutions to optimize client budgets and internal resource management., • Provide ongoing monitoring and guidance of expenses and actual costs for approved program budgets. Lead honest and challenging conversations with clients at times of budget misalignment., • Provide ongoing monitoring and guidance of creative deliverables, ensuring client review and approvals as needed in partnership with program Creative lead. Lead honest and challenging conversations with clients at times of creative misalignment., • Manage multiple projects simultaneously and/or supervise other account personnel, such as Account Managers, Account Coordinators, Interns, and external teams., • Provide mentorship and candid real time feedback to direct reports, cross functional team members as needed and appropriate., • Actively listen and empower others to lead conversations, motivate others and share confidence in others with authenticity., • Recognize the audience needs with varying tones and approach, ability to read the room and address immediately and honestly., • Ability to self-navigate through conflict resolution, and the ability to recognize when to seek support, strong self-awareness of own energy and contribution., • In collaboration with Leadership and Executive team, guide teams through conflict resolution, and the ability to recognize when to seek support., • Drive new business development, including identifying new opportunities with new and existing clients. Lead RFPs process with cross functional team., • Continually strive to identify new opportunities to enhance the agency's services and lines of business., • Remain current in industry trends, competitive landscapes, creative technology innovations. Additional Responsibilities (Experiential Series Leadership): • Lead the planning, execution, and scaling of a multi-city experiential event series, ensuring brand consistency while tailoring experiences to regional markets., • Oversee culinary and cultural partner integration, including restaurant partners, chefs, and other hospitality collaborators., • Act as the primary point of contact for partners, vendors, and talent, maintaining strong relationships and ensuring seamless integration into client activations., • Coordinate development, implementation, and execution of large-scale event logistics, from venue and partner sourcing to on-site management, sponsorship integration, and wrap reports., • Partner closely with executive leadership on strategic growth, expansion, and positioning of the event series., • Develop pre- and post-event materials including activation plans, wrap reports, and executive summaries., • Oversee budget management across multiple events, ensuring ROI-driven planning and accurate forecasting. DESIRED SKILLS AND EXPERIENCE EDUCATION / EXPERIENCE • Minimum 6 years of experience in marketing, promotions, and events within a marketing agency, preferably experiential marketing, • Must have significant client service with on-site and/or virtual event experience., • Digital, interactive, and/or online branding and program experience, • Brand management experience a plus., • BA/BS in marketing, business administration, communications, or related field; MBA degree is a plus., • Experience leading culinary, cultural, or lifestyle-focused experiential programs across multiple markets., • Proven ability to serve as day-to-day client lead, managing expectations, approvals, and communications., • Demonstrated experience with sponsor/partner integration into event programs., • Background in managing large cross-functional teams across multiple projects and geographies. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Strong communication skills with ability to connect with others authentically while equally honoring and respecting diverse perspectives., • Ability to build trust and respect through active coaching, communication, and listening., • Exceptional track record growing and managing client relationships with key stakeholders, and executive decision makers., • Demonstrated track record of developing and mentoring account team personnel., • Forward thinking and excellent problem-solving skills, with the ability to pro-actively anticipate obstacles and issues, properly communicate to appropriate parties, and create solutions on a timely basis., • Ability to continuously seek and identify areas of organic growth and expansion of services offered to clients., • Must have experience managing financials and forecasts., • Outstanding organizational leadership skills, including overseeing complex logistics and aligning creative and production outputs across multiple large-scale events., • Experience representing a brand or client at high-profile hospitality, cultural, or culinary events., • Comfortable working in fast-paced, high-profile environments that require balancing local market needs with global brand consistency. OTHER QUALITIES AND SKILLS • Natural curiosity—the drive to always be learning and growing, professionally and personally., • High energy and flexibility in working non-traditional hours as needed (some nights and weekends as deadlines dictate)., • Ability to lift up to 25 pounds and stay on your feet for extended periods of time., • Willingness to work a hybrid schedule (up to 4 days in office) and travel up to 50% of the time., • Ability to travel extensively across U.S. and international markets in support of multi-city programs., • Strong interest in food, culture, and lifestyle programming, with a discerning eye for quality experiences. Compensation Range: $100,000 - $150,000 annually. This is the pay range OBE believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on level of experience, relevant skills, professional certifications, market pay, and demand for the role. OBE reserves the right to modify this pay range at any time. For this role, Benefits include: medical/dental/vision insurance, employer paid basic life and personal accident insurance. Also included: Annual Profit Sharing/Bonus Plan based on the company's performance and your individual performance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, PTO, STD/LTD insurance benefits. On Board Experiential is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Description Contractor Program Manager – Agency Medical Evaluations Network - Remote (#R10231) Location: Remote with nationwide oversight; periodic travel to Agency (FBI) offices, provider clinics, and program review meetings as required. Employment Type: Full-time, exempt leadership position with responsibility for continuity of operations across all U.S. time zones. Hourly Rate: $115.77/hour About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting healthcare professionals with top-tier opportunities. We partner with hospitals, clinics, nursing homes, multi-specialty groups, and private practices to match talented individuals with roles that align with their skills and career goals. Position Overview: The Contractor Program Manager (CPM) leads all operational, clinical, and administrative aspects of a nationwide Patient Physician Network (PPN) that delivers occupational medical evaluations and related services for FBI applicants and employees under a firm-fixed-price IDIQ contract. The CPM ensures that all exams are delivered on time, within contract requirements, and in full compliance with FBI security, privacy, and quality standards while coordinating closely with the FBI COR, contracting staff, and internal provider network teams. Why Join Us? • Competitive Compensation: $115.77/hour, • Work Schedule:, • Full-time, exempt leadership position with responsibility for continuity of operations across all U.S. time zones., • Must be available during standard business hours Monday–Friday and able to respond to urgent issues (e.g., critical findings, security incidents, surge requirements) outside normal hours when required by the FBI., • Professional Growth: Executive leadership of a critical federal health program, • Minimum of 5–7 years of experience in occupational health, employee medical programs, or large-scale clinical operations; prior federal or law enforcement occupational health experience preferred., • Demonstrated experience managing multi-site or nationwide provider networks, including credentialing, quality assurance, and performance management., • Familiarity with JCAHO, ACOEM, OSHA, HIPAA, Privacy Act requirements, and medical surveillance programs., • Strong leadership and people-management skills, with the ability to direct cross-functional teams (clinical, operations, IT, compliance, finance) in a complex, regulated environment., • Excellent organizational and project-management abilities, including capacity planning, process optimization, and vendor/subcontractor oversight., • Advanced communication skills for interfacing with senior government officials, clinical leaders, and operational staff; able to translate technical requirements into clear procedures., • Data-driven mindset with experience using reporting tools (e.g., Excel, SharePoint, BI platforms) for tracking provider rosters, volumes, performance metrics, and quality trends., • Program leadership and contract delivery, • Lead all aspects of the FBI Medical Evaluations and Services program, ensuring full compliance with the Statement of Work, RFP, and task orders., • Serve as the primary liaison to the FBI COR, Contracting Officer, and other government stakeholders for all technical, operational, and performance matters., • Develop, implement, and maintain program policies, standard operating procedures, and quality assurance processes that meet JCAHO, AMA, ACOEM, OSHA, and FBI requirements., • Network development and management, • Build and oversee a nationwide PPN of clinics and mobile providers capable of delivering all required exam types within contractually defined distance and timeliness standards., • Ensure timely establishment of new provider locations (within 90 days of FBI request) and manage any associated disincentives or corrective actions., • Monitor provider performance, address complaints, and implement corrective action or discontinuation of underperforming clinics in coordination with the FBI COR., • Operational oversight and performance management, • Ensure all service work orders are completed on time, with complete documentation and QA review before submission, minimizing disincentives for late or incomplete exams., • Lead monthly status meetings and provide required reporting, including Monthly Status Reports, cost reports, and quality-assurance metrics., • Financial and invoicing management, • Oversee accurate monthly invoicing by service location, ensuring line-item detail, correct application of disincentives, and reconciliation with FBI requirements., • Resolve improper billing incidents quickly and provide acceptable written proof of resolution to the FBI within required timeframes., • Stakeholder communication and change management, • Coordinate with FBI technical points of contact on evolving exam requirements, process changes, and implementation of new exam types or testing methods., • Oversee, and when clinically appropriate perform, in-person occupational health exams, including fitness-for-duty evaluations, surveillance exams, and travel medical assessments in accordance with contract requirements and applicable clinical standards., • Ensure all exam components (history, physical exam, labs, imaging, functional testing) are completed using calibrated equipment and documented on FBI-specified forms within required timeframes., • Ensure all PPN practitioners (MD/DO, NP, PA, audiologists, CDL/FAA examiners) hold appropriate state licenses, board certifications, and DOT/FAA credentials, with annual re-verification., • Establish and maintain clinical protocols consistent with JCAHO, AMA, ACOEM, OSHA, ANSI, CDC, DOT, DOS, and other applicable standards, incorporating updates as regulations evolve., • Oversee clinical quality assurance reviews of exam reports, including completeness, accuracy, timeliness, and alignment with FBI fitness-for-duty criteria., • Ensure rapid notification and appropriate clinical response for critical findings (e.g., life-threatening EKG results), including directing urgent care or emergency referral as necessary and promptly informing FBI TPOCs., • Potential exams to be conducted:, • Pre-Employment (Applicant) Physical Examinations, • Fitness for Duty (FFD) Periodic Examinations, • Department of State/Embassy Personnel Examinations, • Hazardous Materials Response Examinations, • Department of Transportation Physical Exams (Commercial Drivers), • Federal Aviation Administration Physical Exams (FAA), • Respiratory Protection Examinations, • Diver Examinations – Navy Dive (NOAA), • Audiogram Only, • Travel Medicine Review Exams and/or Immunizations, • Chest X-ray, • Complete Blood Count (CBC) with Differential, • Comprehensive Metabolic Panel with ALT, • Routine Urinalysis, • Blood Lead, • RBC and Plasma Cholinesterase Level (1 draw) Greenlife Healthcare Staffing - Empowering Healthcare Professionals, Enriching Lives.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE Regal is seeking a Customer Success Manager to manage and grow our existing platform customers through cross-selling and upselling AI Agents. This role is responsible for driving adoption, retention, and measurable customer outcomes across the post-sale lifecycle. You’ll work closely with customer operators and revenue leaders to ensure Regal delivers clear ROI, while partnering internally to execute expansion opportunities. This is a hands-on, data-driven role for someone who enjoys owning relationships and turning insights into action. You’ll join Regal at a pivotal moment as customers increasingly adopt AI Voice at scale, giving you the opportunity to work on real, revenue-driving use cases while helping define what great customer success looks like in a rapidly growing category.RESPONSIBILITIES: • Own day-to-day customer success for a defined book of business, with a focus on adoption, retention, and renewals, • Track and communicate customer ROI using performance, behavioral, and revenue data, • Lead regular customer check-ins and QBRs, highlighting wins, risks, and next-step recommendations, • Execute account plans aligned to customer goals and Regal best practices, • Identify expansion opportunities through usage trends and evolving customer needs; partner with Sales to close, • Build strong working relationships with key customer stakeholders; escalate when needed, • Partner cross-functionally with Implementation, Support, Product, and Sales to deliver a smooth customer experience, • Surface product feedback and common challenges to help improve Regal’s platform and processesABOUT YOU:, • 2-3 years of experience in client-facing roles such as Customer Success, Account Management, • Must have experience at a consulting firm or a fast-growing B2B tech company, • Experience supporting renewals and contributing to expansion opportunities, • Comfortable using data to assess performance and explain results to customers, • Clear, confident communicator across technical and non-technical stakeholders, • Organized, proactive, and able to manage multiple accounts and priorities, • Excited to work with AI-driven products and learn quickly in a fast-moving environmentBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job Description At a glance: The Project Manager at MHI is much more than the typical "IT PM" that coordinates timelines. The Project Manager at MHI is responsible for managing the stakeholder's expectations and high priority tasks. You are expected to understand the configuration and solutioning aspects of the project, since this will ultimately make sure the customer is supported and their asks are realistic. You are the one who is also keeping the MHI NSAW developers/consultants on the project up to date with any changes and nuances throughout the project details and timeline. A detail-oriented and highly driven individual is going to excel in this role. An individual who showcases their strengths as a MHI PM with NetSuite and NSAW product knowledge and on-time delivery are provided upward mobility opportunities internally. Your Role: • Lead project management activities such as project planning, creation of work breakdown structures, and change control in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction, • Act as lead communicator to internal and external stakeholders regarding expectations, resolutions, and prioritization, • Manage multiple, concurrent projects to quality, on-time and on-budget implementations., • Manage project timelines, resources, and deliverables, ensuring alignment with client goals and industry best practices., • Skilled in using at least one BI platform: Oracle OAC, OBIEE, Tableau, Power BI, Looker, or QlikView., • Solid understanding of ERP systems and associated business processes (NetSuite experience is a strong plus)., • Excellent verbal and written communication skills, with a strong ability to engage both technical and non-technical stakeholders., • Strong business analysis capabilities and a consultative, client-first mindset., • Contribute to various internal MHI initiatives including resource mentorship and ongoing NetSuite education, • Willingness to learn and develop NetSuite product skills in all areas as required by customer engagements, • Undergraduate degree in relevant field or MBA or equivalent work experience, • 5+ years serving as a dedicated Project Manager leading ERP Implementations, • NetSuite certifications highly preferred – NetSuite ERP consultant, NetSuite Certified Administrator, and SuiteFoundation, • Strong background in finance/accounting, consulting and advisory services, general vertical-specific industry experience, • Individual has project managed at least 5 enterprise-level NetSuite or NSAW projects involving multiple dependent workstreams, 3rd parties, and other related complicated business integration requirements., • Comprehensive understanding of landscape of web technologies and standards, • Experience and knowledge of best practices surrounding ERP and proven methodologies, • PMP, Scrum Master, or other formal project management certification., • Experience with Oracle Cloud infrastructure and security best practices., • Take control of projects by acting as lead and having the ability to handle escalations with minimal support Your Life at Myers-Holum & What you Can Expect: Do you desire collaboration? Are you ready to shape your future and positively influence change for your customers? If so, then it's time to join the MHI Team where you can own your individuality and collaborate with other curious and thought-provoking minds. Discover what you are capable of by paving your path through MHI using your expertise and discovering your true potential. Every MHIer is committed to our mission and operating principles; We remain curious as we lead with a genuine interest in people, ideas, and the unknown. We remain humble in knowing we can change how we currently do things and it is our ability to learn and grow that makes us a success. We remain resilient in understanding that success is not linear and that through reflection and a steadfast passion for betterment, we can continue our mindful and purposeful growth. A little about "Us" We've been around for 40 years. You'll get stability & growth with us. Myers-Holum is a technology and management consulting firm that was founded in 1981 and continues to grow year after year. Today we have over 400 remote employees sitting across ten countries; United States, Canada, Mexico, Chile, Uruguay, Philippines, Vietnam, India & Pakistan. The Partnerships we've built. Our cutting-edge technology partners include Oracle NetSuite, Stripe, Google Cloud Platform, Zone Billing, Celigo, and Boomi all working with us to provide the best customer experience throughout each implementation. Our Structure. We're a boutique firm with a strong internal framework. Our powerful model includes robust Sales, Solution Architecture, Resourcing & Enablement, Consulting, Project Management, Managed Services & Development, and Integration departments with subject matter experts sitting in each function. Our Employees. We're a company that recognizes we're only as strong as our people and each person who joins our firm contributes to our well-being. We strive to ensure all employees have a career path within Myers-Holum for both upward and lateral opportunities while maintaining a healthy work-life balance. We're growing and making waves along the way, join us on this journey! Our Process: Our interview process is efficient and provides you with an opportunity to showcase your strengths, current abilities and share your future career aspirations while learning whether Myers-Holum would be a good fit for you. You will be paired with a member of our recruiting team who will handle all of the logistics as well as provide thoughtful feedback after each touchpoint to ensure you are kept within the loop from start to finish. Our recruiting timeline can be flexible to align with your circumstances; our typical timeline can take 2-4 weeks to complete however this can be adjusted or expedited depending on your needs. You can expect the following touchpoints when interviewing with MHI • 30-minute call with our recruiting team, • 60-minute video call with a MHI Team Lead, Delivery Manager, or Practice Manager, • 90-minute interactive "Case Study" session with a Delivery Manager or Practice Manager

Job DescriptionWho We AreQvest US is the global leader in technology and business consulting for the Media & Entertainment and Consumer Packaged Goods & Retail industries. We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast transformation, Salesforce and applied AI, our exceptionally talented teams partner with Fortune 1,000 companies to revolutionize markets and set new industry standards. Who We’re SeekingQvest US is seeking an experienced Project Manager in Technical Delivery, Applied AI, and Change Management to join our growing Applied AI practice. In this role, you will lead several technology and business consulting projects ranging from the implementation of AI solutions, to the formulation of organizational and AI process strategy, to PMO establishment. You will drive effective change management to ensure successful adoption, stakeholder alignment, and sustained value delivery. We are looking for an organized and industrious leader who will motivate teams and directly contribute to our growth.What You'll Do • Lead project teams through all core project phases of Applied AI implementation, including project setup, requirements gathering, design, development, testing and deployment., • Facilitate workshops, provide status updates, and lead meetings across the executive levels of client organizations., • Proactively identify risks and issues, and provide mitigation strategies., • Contribute to internal growth initiatives including mentorship, recruitment, strategy and/or methodology enhancement.What You'll Bring, • 5-7+ years System Implementation, SDLC, Integration, and Project Management experience, • Experience implementing AI/ML/Applied AI systems, • 3+ years in consulting / professional services, big firm experience preferred, • 2+ years of experience with organizational change management (OCM), including creating strategies to shepherd an organization and stakeholders through a large-scale change, • Experience managing teams through client-facing activities such as requirements gathering, stakeholder workshops, and deliverable review/approval sessions, • Experience in project planning, including building and managing to project plans, budgeting, resource allocation, and reporting status to clients and internal teams, • Trained on process and/or technology methodologies (e.g. Lean Process Improvement, Six Sigma, Agile implementation, Waterfall model), • System development life cycle (SDLC) experience, • Experience with presentation and spreadsheet tools, such as PowerPoint, Visio, and Excel, • Bachelor's degree in engineering, information systems, computer science, business administration, or other related fieldsPreferred Experience, • Experience in Media & Entertainment and/or Consumer Products industries

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Senior Administrator of Population Health, the Health IT Manager is responsible for aligning the technology development strategies with emerging needs of La Casa de Salud’s primary care operations and value-based infrastructure. In collaboration with operational, clinical and IT leadership, this position will oversee projects related to patient access, integration, interoperability between Nextgen and external platforms, care team efficiency and other applications and projects that will enhance the clinical outcomes of the Primary Care. This role will also serve as the lead Electronic Health Record (EHR) Nextgen liaison to ensure Primary Care is maximizing the system to full utility on both the clinical and practice management components. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, develop and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Incubator • Work with La Casa de Salud (LCDS) leaders to translate high-level organizational strategies into actionable innovation projects, drive delivery of strategy, designs, prototypes and pilots., • In collaboration with key stakeholders across the organization, leverage design thinking to assist assessing needs, analyzing opportunities, and generate proof of concepts that can be tested to demonstrate value. Then champion the highest value initiatives, developing and presenting the business case around them, and ensure that they are placed with the right team to implement them and see the value realized., • Maintain a current understanding of the evolving healthcare landscape and technology trends patient engagement, mobile health, population management, operational efficiencies, consumer and staff satisfaction, clinical decision support, care pathway automation., • Develop a roadmap and capability for transferring successful innovation projects to operational teams for scaling., • Regularly communicate with senior leadership regarding innovation team capabilities, objectives, value delivered and ROI on projects., • Design and implement processes and systems for operationalizing focusing on quality support and a positive customer/patient/client experience., • Optimize, integrate, and enhance key processes and workflows to assure results comply with business goals and compliance requirements., • Oversee all aspects and phases of concurrent implementations and consolidations with mindset of reducing complexity and creating universal standards., • Provide direct support and training to providers and clinical/non-clinical staff as the application expert for Nextgen Practice Management and EHR systems, • Serve as the Nextgen liaison - identify and troubleshoot application issues, and work collaboratively with end users and other departments to find resolutions, • Work directly with IT production team to ensure technical opportunities and issues are addressed and/or escalated., • Provide recommendations to IT, Informatics, QI and Leadership regarding new commercial opportunities for LCDS in digital health. This may include methods to augment existing offerings or completely new approaches., • Manage relationships with external vendors and partners to maximize utility of product., • Recruit, supervise, manage, develop and evaluate performance of all the Health IT team., • Prepare and present program information to all levels of management within the customer and internal organizations structure., • Attend Board Meeting as needed and present on projects., • Represent the LCDS at conferences, seminars and meetings, as requested., • Masters degree in health administration, public health in healthcare management, business administration, health information management, health informatics, public administration, engineering or equivalent strongly preferred. BA required., • Three (3) years progressive responsibility in management and supervisory experience in the areas of Health IT, operations, implementation, change management, project/program management, • One (1) year experience in Community Health Centers (preferred), • PMP or CCMP license (preferred), • Knowledge of Ambulatory, Outpatient, and in-patient operational workflows, • Design Thinking / human-centered design skills, • Budget management responsibility, • Experience leading innovation-related methodologies - Lean Startup, Design Thinking, Customer Development, • Agile delivery experience (preferred), • Able to deliver high impact presentations to large groups, • Proven experience facilitating large groups/workshops with diverse participants that deliver specific outcomes, • Able to work effectively and coordinate teams that are cross-functional, cross-business unit, and cross-geography, • Strong understanding of the information technology landscape, • Strong people management and leadership skills, • Strong interpersonal communication skills - able to maintain effective relationships at a variety of levels in the organization, • Strong outcome and target-based delivery skills, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: Impact.com is transforming the way brands and partners grow together. Our supply-side ecosystem is expanding rapidly with new monetization opportunities including Retail Media, Amazon Seller, Lightning Pay, Spot Commerce Media, and more. To support this scaled evolution, we are building a dedicated partner Success function to ensure adoption, onboarding, activation, and sustained growth of these high-impact initiatives. We are seeking a Partner Success Manager (Supply Side) to lead the post-introduction journey for publishers engaging with new impact.com initiatives, acting as their enablement owner, technical advocate, and strategic partner. This role will work cross-functionally with Publisher Development, Product, Engineering, Retail Media and regional Partner Success teams to operationalize programs, drive adoption, optimize publisher outcomes, and unlock incremental GTV across our supply-side ecosystem. What You'll Do: • Responsible for the end-to-end onboarding, enablement, and ongoing support for publishers adopting new initiatives. Including Amazon Seller, • Deliver hands-on support including education, integration guidance, troubleshooting, product demonstrations, and performance insights, • Collaborate with Publisher Development to ensure seamless transition from interest to implementation, • Partner with key stakeholders in Product and Product Marketing to build scalable playbooks, onboarding flows, and enablement resources, • Log technical issues, feature feedback, and enhancement requests with product and engineering through structured internal workflows (e.g., Jira), • Partner closely with Solutions/Implementation Engineering to support deeper technical needs, • Monitor and report on publisher adoption, engagement, satisfaction, and revenue impact, • Drive execution of global rollouts and new initiative pilots, ensuring consistent support experiences across regions, • 4+ years of experience in publisher support, partner success, ad tech, affiliate/partnership platforms, or technical client enablement, • Strong understanding of supply-side monetization models (affiliate, retail media, commerce content, performance partnerships, API/integration-based products a plus), • Experience in onboarding, implementation, product adoption, or technical support within a fast-moving publisher ecosystem, • Ability to translate technical concepts into actionable guidance for non-technical partners, • Comfort navigating product tooling, tracking concepts, performance data, and technical troubleshooting, • Strong project management skills across cross-functional partners, • Excellent communicator with a solutions-first mindset, • Experience supporting publishers tools, • Background working with global partners across NAM, EMEA, or APJ markets, • Familiarity with integrations, tracking technologies, and analytics platforms, • Experience working with Solutions Engineers or technical support functions, • You will join the Partner Success Management (PSM) team, a global support and enablement function spanning Canada, Chile, London, and Tel Aviv, • You will work alongside Solutions and Implementation Engineering, Product, Product Marketing, Publisher Development, and Technical Docs, • Your role will focus exclusively on Supply-Side publisher activation and support, not advertiser or demand-side responsibilities, • New partner initiatives represent significant GTV potential, but require structured activation and ongoing enablement to scale, • This role directly impacts publisher revenue, adoption velocity, product utilization, and supply-side growth *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_NewYork_NewYork

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Customer Success Manager is a key member of our Customer Success team and a dedicated advocate for our customers. This role is responsible for managing a portfolio of customers, driving product adoption, fostering long-term relationships, and ensuring a positive end-to-end customer experience. In a growing SaaS environment, this role is both strategic and hands-on. The Customer Success Manager serves as a product expert, works closely with customers to understand their goals, and partners internally with Sales, Ticketing Services, Product, and Engineering to help customers realize value from the platform. This position reports to the VP, Customer Experience. This position is full-time and fully remote. Candidates are preferred to be located in New York, New Jersey, or Connecticut, but we will consider candidates located in California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * You have experience supporting ticketing products and enjoy partnering closely with customers to help them achieve real value through adoption, optimization, and long-term success. * You’re comfortable owning customer relationships end to end, balancing strategic thinking with hands-on execution in a fast-moving SaaS environment. * You communicate clearly and with empathy, whether you’re guiding customers through onboarding, collaborating with internal teams, or navigating complex questions and challenges. * You collaborate naturally across teams and enjoy working closely with Sales, Product, Engineering, and Ticketing Services to deliver great outcomes. What You'll Do * Manage a portfolio of customers, serving as the primary point of contact and trusted partner throughout the customer lifecycle. * Guide customers through onboarding, adoption, and ongoing usage, ensuring a smooth transition from Sales to Customer Success. * Assist Sales teams members in ensuring a frictionless handoff by providing demos for prospects, advising on use cases, and facilitating onboarding and implementation. * Maintain a strong understanding of our products and services, assisting customers with questions and recommending best-fit solutions based on their needs. * Conduct regular check-ins with assigned customers to review usage, highlight new features, and identify risks or opportunities for improvement. * Review and address customer feedback, concerns, and complaints, with a focus on improving the overall customer experience. * Partner with Ticketing Services, Product, and Engineering to coordinate issue resolution, product enhancements, and customer requests in a timely and customer-focused manner. * Collaborate with Product and Engineering to optimize product rollout and adoption strategy. * Facilitate customer education initiatives such as webinars or training sessions. * Track customer health, retention indicators, and key milestones, contributing to renewal readiness and long-term success. * Support the VP, Customer Experience in communications related to feature releases and product updates, as well as in enhancing Customer Success initiatives and processes. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Bachelor’s degree in Business, Communication, or related field. * Five or more years of experience supporting ticketing products either at a ticketing provider or as someone using a ticketing product. * Exceptional ability to communicate and foster positive business relationships with a focus on customer satisfaction. * Experience analyzing and optimizing the application of a ticketing product either in a Customer Success/Account Management role or as a ticketing user. * Ability to express empathy in handling customers’ concerns and managing the expectations of both internal and external resources to deliver a resolution. Essential Skills * Strong oral and written communication skills. * Ability to work independently and manage multiple projects and deadlines. * Strong analytical, decision-making, and creative problem-solving skills. * Meticulous project management skills. * Excellent organizational, leadership, and time management skills. * Effective communication and management skills. * Ability to understand and communicate technical concepts. Tools You’ll Use * Google Suite * Microsoft Office * Slack * Zendesk * Atlassian Suite * Tableau * Stripe * Project Management Tools, such as Teamwork What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * Base annual salary range of $80,000 - $110,000, commensurate with experience. * Eligibility for annual bonus based on performance and company success * 100% paid medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description We are looking for Head Kitchen Manager to help us open our Manhattan cafe! As a Chef at Tatte, you will oversee all kitchen operations at your café and are ultimately responsible for the success and growth of your kitchen team. Our Chefs may be responsible for the supervision of up to 25 employees including cooks, prep cooks and dishwashers. The ability to engage, inspire and lead a strong team is a must. A passion for amazing food made from scratch and genuine hospitality are an absolute must at Tatte. The Head Kitchen Manager is responsible for the overall kitchen execution in a fast paced, high volume environment. Scope of Responsibilities (included but not limited to): • Runs production and service according to established guidelines, • Follows standardized recipes, portioning and presentation standards. Completes and utilizes daily production worksheets and waste log sheets. Tastes completed meals to ensure quality, • Trains kitchen staff in food preparation, safe handling, operation of equipment, food safety and sanitation based on Company and regulatory standards, • Establishes and maintains cleaning and maintenance schedules for equipment, storage and work areas. Ensures that kitchen staff follows and completes schedules as assigned, • Maintains inventory to stay within established guidelines while assuring that necessary product is available when needed, • Follows company safety and sanitation policies and procedures to include occurrence reporting, • Participates and attends departmental meetings, staff development, and professional programs, as appropriate, • Ability and desire to work a flexible schedule based on sales trends and business needs which will include days, nights, weekends and holidays., • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time., • Minimum 3-5 years’ experience of progressive culinary/kitchen management experience, depending upon formal degree or training, • Proven passion for culinary excellence and exceeding guest expectations., • Knowledge and proficiency of systems, methods and processes that contribute to great execution., • Excellent verbal and written communication skills with the ability to communicate professionally and effectively., • Highly organized with strong attention to detail., • Hospitality Education – BS/AS Degree in Culinary Arts, Food Services Technology/Management or related field or, • Proficient in Microsoft Office including Word, Excel, Outlook, • Previous experience working with UltiPro Onboarding & Recruiting, Toast - POS System, CrunchTime and Teamworks (highly preferred), • Competitive pay (typically $85k- $100k, depending on experience), • 401(k) (with a vesting match), • Parking benefit when in position, • Free EAP employee assistance programs, • Flexible schedule with no late nights, • Health, dental and vision insurance, • hands on training and classroom training, • Free meals and drinks Join us on our journey to create something special! Please note that Tatte is an E-Verify employer. #chef #souschef #executivechef #chefdecuisine #finedining #kitchenmanager #foodie #scratchcooking #servsafe #headchef #hospitality #leadership #chefjobs #backofhouse #nowhiring #restaurantjobs

Job Description Applicants must submit a cover letter with their resume to be considered. This position is under a federal grant with anticipated duration of 3 years. BASIC FUNCTION: Program Manager will be responsible for managing the day-to-day operations of ConnectALL’s Municipal Infrastructure and Assistance program. The program will award grants for municipalities and other public partners to construct open-access fiber networks directly to underserved homes, businesses, and community anchor institutions, providing reliable, highspeed broadband. Manager will partner with electric cooperatives and municipal utilities for accelerated deployment and also engage in public-private partnerships, including private internet service providers (ISPs) for last-mile carrier neutral connections that offer consumer choice. WORK PERFORMED: • Under the guidance of executive leadership, implement the grant program, including development and maintenance of application materials and templates and be hands-on as grants are awarded, leading to project implementation and close-out., • Assist grantees with the application and award processes., • Serve as the main point of contact for program applicants and partners, including middle-mile providers, municipalities, electric cooperatives, State authorities, and ISPs., • Design and manage reports on program implementation and drive toward successful outcomes., • Provide inputs to the program budget., • Implement appropriate control processes for applications and throughout the entire grant life cycle., • Manage stakeholders’ communication & resources to implement the program., • Manage risks, take corrective measures, informing leadership of issues. MINIMUM REQUIREMENTS: Education Level Required: Bachelor’s Degree or 8 years equivalent work experience managing complex programs. Relevant Experience Preferred: 4+ years of experience as a Program Manager leading large-scale programs or other managerial position responsible for delivering complex projects. Knowledge required: Thorough understanding of project/program management techniques and methods, including managing and communicating with diverse stakeholders. The ability to work in the details of administering a program without losing sight of the bigger strategic picture. Strong written and verbal communication skills and experience managing sensitive relationships with diplomacy and discretion. Excellent problem-solving skills to troubleshoot unexpected challenges. Excellent knowledge of MS Office; experience using grant application software or other CRM systems preferred, strong interest in broadband access and a passion for closing the digital divide.

Job Description ABOUT US New York Edge is New York’s leading provider of after-school programs; as such we are considered an essential service to families throughout all the five boroughs. The mission of New York Edge is to help bridge the opportunity gap among underserved students by providing programs designed to improve academic performance, health and wellness, self-confidence, character and attitudes for success in life. Summary: The Program Manager has overall responsibility for the operation and success of 6 - 8 comprehensive after-school programs based in a K-12 school within the five boroughs. The Program Manager will be responsible for contract compliance, curriculum development, training, implementation of enrichment activities and theme based projects, recruitment of staff, scheduling of activities, daily supervision of Program Directors, record keeping and reporting and assist with the planning and organizing of special events and monitor budgeting. The Program Manager is the primary liaison between New York Edge and school principals, between Program Director and New York Edge staff, between Program Director and funding source. New York Edge Program Manager must embrace positive child and youth development principles and practices. These include building on youth strengths rather than focusing on youth deficits; setting and maintaining high expectations; understanding the centrality of and fostering positive relationships with peers and adults; providing age-appropriate and challenging programming; engaging participants as partners, not just as consumers of services; promoting positive identity formation and helping young people to fully develop their potential. The Program Manager respects and values the cultures and traditions of participants, their families and their communities, and treats all participants and staff equally, irrespective of race, religion, sex, gender identity, national origin, age or disability. New York Edge Program Manager must appreciate the range of abilities and diverse needs of children and youth in our programs. Our programs typically run from 3-6pm during the week and we often have opportunities throughout the 5 boroughs. Essential Job Functions: * Train Program Director in areas of recruitment, scheduling, staffing, program design, and Sports & Arts philosophy. * Provide crisis management. * Negotiate with Principals on issues of space, staffing, activities, etc. * Liaison with Funders. * Speak to parents about incidents and general concerns. * Program Development & Evaluation. * Conduct periodic site visits and provide feedback to Program Directors. * Deliver specific qualitative assessments of all aspects of the programs. * Attend weekly meetings with Directors, other Program Managers, Office Personnel, Department Directors, Finance, Human Resources, Compliance, Data, Development and Communications. * Assist Program Directors with program design. * Conduct Program evaluations. * Meet with Program Directors to establish quarterly goals and review overall program performance Assess and evaluate program quality through site visits and discussions with Program Directors and school administrators (provide diplomatic and constructive criticism as well as encouragement and praise). * Assist site coordinators in the development of age and site appropriate curricula. * Facilitate resources and service allocation such as; access to snack, security and fingerprinting, etc.). * Build collaboration between key after-school stakeholders, especially site coordinators, principals, to support the institutionalization of after-school programs. * Encourage and support Program Directors and line staff in their professional development (identify problem areas and potential weaknesses) to build the field of after-school staff and improve program operations, offerings and atmosphere. * Assist Program Directors in the development of needs assessment within their school communities and monitor the implementation of strategies to address those needs. * Administrative Supervision. * Work closely with Program Directors, school principals and other key stakeholders to ensure RoP is met. * Ensures all programs within the portfolio are compliant with DYCD, DOE and DOHMH regulations, timelines and are staying abreast of all local, state and federal pandemic management conditions and requirements. Grants Management * This position is required to travel to multiple locations within NYC in order to meet and ensure New York Edge programs are meeting contractual obligations. * Enforce New York Edge policies to ensure compliance with grant agreements and regulations mandated by after-school partners, e.g., DOE, DYCD, OCFS, DOH and other funding sources. * Monitor attendance reports and follow-up on individual site issues related to attendance, enrollment and contract compliance issues. * Oversee fiscal management of programs, including analysis and completion of budgets, approval on expense reports and approving and issuing reimbursement to programs. * Develop fiscal strategies with the accounting department. * Review, edit and approve quarterly reports for submission. * Follow-up on communications that miss their destinations. * Write annual program appraisals to program directors of Champions Clubs. * Develop networks amongst Program Directors and other Program Directors who are struggling with similar issues at the site level. * Ensure each site maintains program files and other required documentations (DOH compliance). * Maintain comprehensive files for legal, correspondence, financial and grant compliance purposes. * Participate in the grant review process for new after-school programs. * Serve as an external communication resource for New York Edge regarding issues of program quality, funding, training, research, and on-going partnerships and initiatives (e.g., relations with potential funders, policy makers from other cities, etc.). * Serve as a knowledge-base about New York Edge programs by providing qualitative and anecdotal data to shape New York Edge policies as well as the growing field of after-school programming. * Advocate for Program Directors through New York Edge leadership and assist New York Edge in understanding site-based experiences. * Recommend programs for new New York Edge initiatives, promising practices, and research. Knowledge: * DOE/Public School System * NYC, NY State and Federal funding sources for after-school programs * Curriculum design and implementation * Program Evaluation and assessment * Various organizations/networks involved in after-school programming issues * Community development * Fiscal planning * Knowledge of planning and executing online/virtual/ remote learning models Required Skills: * Passion for New York Edge mission and youth development * Reliable, organized and punctual * Must be able to switch to at home/remote work should the need arise * Knowledge of effective sports, arts, and academic programming * Expert understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with School Leadership and Program Directors * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand. * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support for Program Directors to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Proficiency in Microsoft Excel, Outlook, and Word Qualifications: * Bachelor’s degree required with preference in Education, Psychology, or Social Work * At least 18.0 credit hours from an accredited college or university in the field of Education * Prior work experience in urban education, including supervisory experience * Teaching and afterschool management experience preferred * All Program Directors are required to complete a mandatory 15-hour OCFS Health and Safety Classroom course within three (3) months of employment to maintain Department of Health and Mental Hygiene compliance at site.

Job Description Electrical Project Manager - Data Center Construction - New York, NY Our client is an established Electrical Contracting Firm that is a leader in the Data Center / Mission Critical Facilities Market. They build mission-critical facilities for data center facilities nationwide for Enterprise, Colocation and Hyperscale Companies. They provide electrical contractors, designers, electrical commissioning, operations / maintenance, and management expertise for their clients' critical power needs. This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. We are looking for Electrical Construction Project Manager to support critical facility construction projects. This PM will run this office, manage projects from cradle to grave: estimates, run project to completion, handle procurement, and provide support post implementation. They will handle all aspects of managing a data center construction project and this will include providing leadership to contractors and vendors associated with the delivery of company's electrical projects. The candidate will have overall responsibility for the delivery of assigned projects on budget on time and assurance that the project scope and quality meet Company Design Standards and the objectives set for the project. The successful candidate will have to be exceptionally organized and be great with back-office work (change orders, budgets, process driven, etc.). Ideal candidate has come up the ranks in Electrical trades on the commercial side of business. Responsibilities: • Project focus will be 25mm - 200mm+ range, • Focus will either be on ground up data center projects or will be on upgrades, retrofits, and swap out of electrical equipment in a live / production setting, • Respond to RFPs, RFIs to generate regional work in the area, • Generate estimates, prepare and review project proposals or plan to determine and establish a time frame, work plan, funding limitations, • Procedures for accomplishing the project, staffing requirements, and allotment of available resources to various project phases, • Maintain all logs required to track the progress of the project, • Oversee the project through administrative direction of on-site supervision to ensure the project is built following design, budget, and schedule, • Put together Project plans – size up, costs, budget, scheduling, timeline, forecasting, track expenses, manage change orders, etc., • Manage multiple projects simultaneously. Assist the Senior Project Manager in negotiating contracts with vendors as necessary. Responsible for creating and managing project schedules, • Maintain liaison with various contractors and vendors in order to manage the day-to-day activities that impact the delivery of company's critical facilities construction projects, • Be the point of contact with the clients onsite at the project location, represent the company in project meetings and any other contractors, GCs involved with the project, act as key Liaison with managers of all company departments, • Change Management Forms and Create Methods of Procedure (MOPs), • Ensure that all day-to-day project responsibilities are met by the contractors and vendors on the project, • Manage a regional team of suppliers and coordinate all deliveries of equipment with the Customer's Construction Contractor., • Lead the planning efforts in implementing manpower and managing the Integration of projects and timeline for Internal projects on Customer Site, • Drive Company Standards uniformly as it regards to Project Delivery by all project participants on all projects, • Deliver Built to Suit projects with a heavy emphasis on value-engineering, • Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company's interest and simultaneously maintain good relationship with the client, • Ensure planning, laying out installing and wiring electrical components are completed per drawings, specs and in accordance with electrical code, • Oversee electrical installation of equipment and job performance on sites and ensure ongoing attention to work-site safety and standards, • Experience managing Data Center Construction Projects as a General Contractor, • Experience managing a budget, • 5+ years' experience as a licensed journeyman electrician a plus, • 5+ years of supervisory experience / People and Resource Management, • Thorough knowledge of the practices, methods, equipment, materials, and tools of the electrical trade, • Knowledge of the occupational hazards and safety precautions of the work, • Ability to supervise the work of skilled workers and provide guidance and leadership, • Experience interpreting blueprints and specifications - both electrical and mechanical drawings, • Experience with Electrical Conduits / Power Systems such as UPS, Switchgear, Generators, PDU's, • Should have a background or know what this means when conducting electrical installations to include things like: crown box, offset and slice junction, • Minimum of 5-10 years relevant experience in the Data Center Construction Industry, • BA / BS / Associates Degree a plus but not required, • Client Facing / Client relationship / Client Management skills, • Solid Construction Project Management experience, • Effective Communicator – emails, phone and face to face, • Ability to successfully work independently; Self Starter, self motivated, and attention to detail, • Travel as needed to project sites, • Solid Admin skills, • OSHA Certification (or ability to get one within first 12 months of employment, • Finance Experience - forecasting, budgets, etc., • Computer savvy: MS Project, Excel, Teams, MS Project, Oracle Primavera P6, Bluebeam, Procore, AutoCAD a plus After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B team operates like a startup within CookUnity — an entrepreneurial, fast-paced, and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses, organizations, and their employees. This role will be reporting directly to the the Head of B2B, with the opportunity in the future to hire, train and manage sales representatives in your vertical. You will work closely with the Head of B2B, the sales, marketing and product team around strategy and execution. About the Role We're seeking a strategic, execution-driven Project Manager to lead the launch and coordination of CookUnity's Medically Tailored Meals (MTM) programs across all markets. This role will serve as the program integrator — orchestrating teams across Product, Culinary, Logistics, Operations, and Customer Experience to ensure each MTM launch is delivering an exceptional experience for both payers, members and chefs. The Project Manager will own the end-to-end implementation lifecycle: from translating client and payer requirements into operational plans, through launch readiness, to post-launch optimization. They'll act as the central hub between internal teams and external partners, ensuring alignment, data visibility, and accountability at every stage. This role partners closely with the Culinary Operations Lead and reports to the Head of B2B Operations, ensuring cross-functional alignment without direct production ownership Key Responsibilities 🚀 Program Launch & Market Expansion ● Lead the planning, coordination, and execution of MTM launches across all CookUnity markets. ● Develop and maintain detailed launch timelines, trackers, and readiness checklists to ensure all milestones are met. ● Partner with Culinary Ops and Market Directors to validate production readiness, Chef participation, and logistics before launch. ● Translate client requirements (frequency, medical conditions, diets, geography) into internal workflows. ● Support pilot phases by tracking KPIs (enrollment, adherence, satisfaction) and iterating on launch playbooks. 🧩 Program Coordination & Implementation ● Act as the central operational point of contact for payer and hospital or clinic partners post-contract signature for program implementation. ● Translate contractual and compliance requirements into clear SOPs and coordinate execution with Product, Culinary, and Logistics teams. ● Manage internal launch meetings and ensure alignment between B2B, B2C Ops, and B2B CX. ● Ensure operational readiness across the full value chain: meal production, packaging, labeling, logistics, and support systems. ● Manage and mentor the Member Support Coordinator(s), ensuring smooth onboarding, order management, and reporting processes. 🧑️‍🍳 Culinary & Chef Coordination ● Partner with the Culinary Operations Lead and R&D to ensure MTM menus, SKUs, and volumes align with client needs and kitchen capacity. ● Communicate program requirements to the Culinary and R&D teams, ensuring clarity on condition-specific guidelines and timelines. ● Gather feedback from users, partners, chefs and internal culinary partners to improve menu diversity, patient satisfaction. 🧠 Product Development & Compliance ● Collaborate with Product, Nutrition, and R&D to ensure the platform supports MTM-specific workflows (menu selection, reporting, condition tags). ● Maintain a centralized repository of payer-approved menus and clinical standards. 📊 Data, Reporting & Continuous Improvement ● Consolidate enrollment, utilization, and satisfaction data into reporting dashboards for account managers and payer invoicing. ● Monitor key metrics: program readiness, launch timeliness, member satisfaction, retention, and client renewals. ● Synthesize learnings across programs to standardize best practices and feed continuous product and process improvement for that specific business line. Qualifications ● 4–6 years of experience in project management, program coordination, or operations, ideally within healthcare, nutrition, or payer-related programs. ● Proven track record of launching and scaling cross-functional programs across multiple markets. ● Strong stakeholder management skills — able to align diverse teams (product, culinary, ops, CX). ● Experience supervising and developing team members. ● Excellent organizational, analytical, and communication skills. ● Familiarity with HIPAA, payer workflows, or health program compliance is a strong plus. ● Bilingual English/Spanish strongly preferred Learn More About CookUnity We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we're looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale. We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.Pay Range for this position $95,000—$120,000 USD If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for a Partnerships Implementation Manager to support teams through major organizational and technology transitions. You'll focus on the human side of change, creating the communication, training, and support structures that help employees successfully adopt new processes and tools. This role ensures change happens smoothly, with strong engagement and minimal disruption. What You'll Do • Develop change management strategies that drive adoption of new processes and systems, • Create communication plans and training materials that prepare teams for upcoming changes, • Support employees throughout transitions through clear guidance and structured resources, • Assess readiness, identify risks, and adjust plans based on feedback and adoption data, • 3–5 years of experience in change management, implementation, organizational development, or a related field, • Strong communication skills with the ability to make complex changes easy to understand, • Experience creating training materials, documentation, or employee-facing resources, • Ability to collaborate across teams and build trust during periods of transition, • $75,000–$95,000 base salary + 30% variable commission (OTE $97,500–$123,500), • Company equity in the form of RSUs, • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans, • Company HSA, FSA, Dependent Care, 401k, and commuter benefits, • Employer-funded life and disability insurance coverage, • 11 Observed Holidays & PTO plan, • Up to 12 weeks paid family leave Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-MM #LI-Remote

Job Description Purpose of the Role: The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community. Essential Functions of the Role: • Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:, • Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services., • Transport clients from County Jail upon release., • Complete initial assessment and follow-up re-assessments., • Provide direct services to clients through regular case management meetings., • Assess clients’ needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients’ well-being, productivity, and stability., • Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties., • Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc., • Follow up with clients to ensure their situations have improved., • Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism., • Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes., • Comply with eligibility and reporting requirements for re-entry programming., • Works with other programs to provide services and referrals to eligible clients. Internal: Criminal Justice Program Supervisor, Program Director, other CCC’s External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc. Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs. Physical Environment: • Traditional office environment. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. • Minimum Qualifications – Knowledge, Skills and Abilities Required, • Minimum of a bachelor’s degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master’s Degree preferred OR, • At least two years’ experience working in a program or organization serving high-risk individuals OR, • Prior case management, therapy, or counseling experience with individuals and/or groups., • Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies., • Unwavering commitment to quality programs and data-driven program evaluation., • Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills., • Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.

Job Description iPullRank is a eleven-year-old digital marketing remote agency based in New York City, founded by industry trailblazer Michael King. We’re not here to follow trends—we set them. Our team blends technical expertise with creativity to deliver SEO, Content, and Generative AI services that drive results. We work with some of the biggest names across eCommerce, Financial Services, and Media brands, as well as ambitious mid-sized businesses, crafting strategies that don’t just compete but dominate. Our Values: PROUD At iPullRank, we live by our values: • Proactive: We don’t wait for problems—we solve them., • Reliable: When we commit, we deliver., • Outstanding: We aim for extraordinary, every time., • Urgent: We prioritize purposeful action to drive results What We Do We specialize in SEO, Content, and Generative AI strategy and implementation, helping brands win today while building future-proof strategies for tomorrow. Whether it’s cracking complex algorithms, crafting authentic, helpful content, or engineering AI solutions, we’re the partner brands trust to stay ahead. Why Join Us? At iPullRank, we’re more than an agency—we’re a team of thinkers, builders, and creators who believe the best ideas come from everywhere. We foster a culture where you’re encouraged to grow, take ownership, and make a real impact. We’re small enough to be nimble but big enough to work with global heavyweights like Rocket Mortgage, American Express, Nordstrom, Warner Music Group, Target, and Adidas. We care about our people and back it up with competitive salaries, benefits, and opportunities to evolve into the marketer, content creator, SEO, or leader that you want to be. When you work with us, you’re not just filling a role—you’re shaping your career and redefining what’s possible in marketing. If you’re ready to take on meaningful work with a team that challenges and inspires, we’d love to hear from you. We’re looking for a seasoned Senior Project Manager to help orchestrate our SEO and Content Strategy programs for a large enterprise-level client with multiple brands and stakeholders. This role is the glue that keeps cross-functional teams aligned, client expectations clear, and deliverables moving on time and in scope. You’ll sit at the center of a multidisciplinary team — SEO engineers, content strategists, writers, analysts, and designers — plus external partners such as developers and platform specialists. You won’t directly manage these team members, but you’ll lead through influence: keeping everyone accountable, translating client feedback into clear action, and proactively spotting issues before they become blockers. Salary range: $95,000-115,000 What You’ll Do Project Leadership & Coordination • Oversee day-to-day project operations across SEO, content strategy, analytics, and development workstreams., • Create and maintain project plans, schedules, and communication frameworks that keep 12+ internal contributors aligned. Manage the client space in our project management tool, ClickUp., • Ensure all client feedback, requests, and preferences are documented, translated into tasks, and followed through to completion., • Track deliverable status, risks, and dependencies across multiple brands and initiatives., • Facilitate weekly internal check-ins and cross-department syncs to maintain momentum and accountability. Client Partnership • Serve as a key point of contact for project logistics and progress updates., • Collaborate closely with the Director of Client Strategy to ensure client satisfaction and anticipate needs before they’re voiced., • Communicate complex information clearly — turning SEO and content strategy details into business-relevant updates., • Maintain composure and professionalism when priorities shift or feedback is unclear; bring clarity and calm to the process. Team Enablement • Partner with strategists, SEOs, and analysts to identify bottlenecks and resource challenges early., • Foster collaboration among internal teams that don’t directly report to you by influencing through trust and clarity, not authority., • Support a culture of proactive communication, ownership, and follow-through. Process & Quality • Own documentation, project timelines, and feedback tracking across brands., • Ensure that every deliverable reflects the client’s input, preferences, and strategic objectives., • Continuously refine processes for efficiency and transparency. Requirements What You'll Bring • 5–8 years of project management experience in digital marketing, content, or agency environments., • Firm grasp of SEO and content production workflows (you don’t have to be an SEO, but you know how they work)., • Proven success managing complex, multi-brand or enterprise-level accounts., • Exceptional organizational, communication, and relationship-management skills., • Experience influencing and motivating teams that don’t report directly to you., • Comfort working with tools like ClickUp, Monday.com, or similar project management systems., • Strong data analysis skills in Excel or Google Sheets, • Familiarity with CMS platforms (Sitecore a plus)., • PMP, Scrum, or Agile certification helpful but not required. Who You Are • A natural problem solver who thrives on structure and clarity., • Empathetic and assertive — equally skilled at listening and moving people forward., • Energized by collaboration and keeping a lot of moving parts in motion., • Calm under pressure, with an instinct for turning ambiguity into action. Benefits • Competitive salaries commensurate with experience, • 100% Medical, Dental, and Vision insurance, • 3 weeks of vacation, • Paid sick days and holidays