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Job Description Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It’s not just what we do but what we love. We are looking for someone to fill the position Domestic Sales Support, providing sales operations support for our showroom clientele. Sales Support will need to work independently and assist in maximizing revenue and profitability for our to-the-trade accounts. This position is a critical support member of the sales team and contributes to success as the primary day-to-day internal and external contact, project management, and problem solving. What you'll be doing: • Serve as the primary contact between the sales team and internal operations teams on all matters (i.e. product information, pricing, marketing requests, quality issues, etc)., • Work with internal team members regarding: customer service, order processing, product transitions, financials, logistics & warehousing, and legal compliance issues. Desired Skills and Experience: • Understand high-end customer experience and exemplify a professional brand image of the company, • Solid analytical and proactive problem-solving skills., • Strong interpersonal skills & understanding of cultural and language differences., • Outstanding written and verbal communications skills., • Demonstrates skills integral to high-level service including: strong attention to detail, critical thinking, problem solving and professional etiquette, • Flexibility to work in a hybrid environment while maintaining professionalism and reliability, • Forward thinker and self-starter who can follow directions but will also go the extra step, • Ability to handle multiple responsibilities and changing priorities, • Ability to effectively interact and collaborate with members of all cross-functional departments with the utmost professionalism., • Promote respect and trust amongst peers and management, • Strong PC skills-Microsoft Suite, Salesforce, Outlook, Navison, Google Applications Key Responsibilities: • Provide superior service in: interaction with showrooms, answering client inquiries, processing orders and effectively resolving concerns in a timely manner, • Demonstrate and continuously expand a comprehensive knowledge of products and processes., • Assist in resolving client issues alongside the client assurance team to ensure complete satisfaction and maintain positive relationships., • Participate in developmental team meetings and activities to contribute to the success of the team., • Contribute to meeting monthly and yearly goals by generating weekly reports, proactively following up on orders pending shipment and reducing delays caused by errors. Benefit Offerings Include: • Paid Time off of 10 days per year, accrued bi-weekly, • Eight Sick Days Per Year, • 11 Paid Holidays, • Paid Parental Leave, • Medical, Dental and Vision Insurance, including HDHP with HSA, • 401k Retirement Plan with Bi-Weekly Company Match, • Company Paid Life Insurance and Long-term Disability Insurance, • Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity, • Employee Assistance Program Work Schedule: in-office schedule during standard business hours. Two of the work days per week may be worked remotely and may rotate based on business needs and team coverage. Specific scheduling will be coordinated with your manager. Apply at Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law. Whether it’s the executive who offers visionary leadership, or the sales professional who won’t settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague. Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.

Job DescriptionDescription: Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let’s start with what’s important to you. The Benefits..... • Medical Insurance- multiple plans to choose from, • Dental & Vision Insurance, • Short Term Disability & Long Term Disability Options, • Life Insurance, • Generous PTO plan, • Paid Holidays, • 401K, • 401K match Have a comprehensive understanding of the following: • All products we carry, • Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs, • Basic Brightree Functions, • Proper Intake Procedures, • Insurance Verification and Eligibility, • CMN Requirements and Prior Authorizations, • Documentation Requirements of the Equipment, • Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade), • Difference Between Verbal, Written and WOPD orders, • Complaint Resolution Procedures, • Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number., • Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them., • Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence., • Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility., • Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians., • Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel., • Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs., • Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy., • Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure., • Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database., • Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed., • Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner., • All patient files and information are maintained and current at all times., • Participates in company training programs, • Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders., • Timely filing of all necessary paperwork into patient charts., • Assist in working various computer reports for quality assurance., • Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists., • Strict adherence to all company policies and procedures., • Performs schedules hours, staggered shifts in accordance to the needs of the company., • Perform all above duties in other company locations when required., • May perform other duties not specifically listed in this position description as assigned by supervisor., • Continually strive to develop your knowledge and skills in all areas of your job. Requirements: Position Qualifications • High School Diploma or equivalent, • Previous experience in a Clerical or Customer Service environment, • Knowledge of Microsoft Office (Word, Excel) etc., • Proficient general office skills (typing, computer, fax, filing, multiple phone line), • Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Job Description:\n\n Summary: Under general supervision, delivers care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation, in accordance with established protocol and / or as ordered by the emergency room physician. Works in cooperative effort with physician and other members of clinical staff to ensure effective patient care delivery and achievement of desired patient outcomes. Effectively interact with patient and significant others, while maintaining the standard of professional nursing. Provides care for patients presenting with various types of illnesses and/or injuries requiring emergency attention and must be able to recognize and effectively treat life-threatening conditions. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: FACILITY OPERATIONS Clinical 1. Provides direct and individualized nursing care to patients based on the application of scientific nursing principles. In addition to general nursing care, responsibilities include (but are not limited to): 2. Collects information regarding chief complaint and / or current symptoms, as well as a detailed patient history, and documents findings in the patient medical record. Reports findings to the healthcare provider. 3. Consults and coordinates with health care team members to assess, plan, implement and evaluate patient care plans. 4. Performs triage and assessments, while considering both physical and psychosocial elements 5. Manages basic life support needs and stabilizes patients until the attending physician is available, based upon nursing standards and protocol. 6. Initiates corrective action whenever information from monitoring equipment shows adverse symptomatology. 7. Documents nursing care as appropriate in the patient medical record. 8. Works directly under physicians, assisting them during exams, procedures, diagnostic testing and treatments. 9. Prepares and administers medications as ordered by the physician, (oral, subcutaneous, intravenous / infusion, intramuscular) and records administration and such other relative data in the medical record. Reports adverse reactions to medications or treatments in accordance with the policy regarding the administration of medications by a licensed registered nurse 10. Provides IV infusion / therapy in accordance with physician orders, performs 12-lead EKG, venipuncture and IV initiation, blood draws, cardiac and pulse oximetery monitoring, applies oxygen using the appropriate delivery system, administers nebulized treatments. 11. Assists physician with management of critical patients 12. Assists physician with procedures including but not limited to laceration repair (any complexity), any procedure requiring moderate sedation, Incision and Drainage (I &D), cardiac arrest, intubation, chest tube insertion, foreign body removal (any part of the body), live birth or spontaneous aborted fetus and tissue, records time of death and birth, assists Administration in reporting death in the emergency room as needed 13. Keeps accurate records of procedures, including moderate sedation flow sheet, CPR/Code Blue flow sheets/record 14. Maintains and makes appropriate and correct entries into applicable clinical logs and records as required by facility policy and procedure. 15. Cleans and bandages wounds, applies splints. 16. Reviews discharge instructions with the patient and, as needed, provides patient education and training including wound care, crutch training, use of nebulizers or inhalers, and other types of training. 17. Reviews all discharge instructions with patient and take vital signs prior to discharge to ensure patient is stable and records results in the patient medical record. 18. Provides basic, bedside nursing care. 19. Assists administration in maintaining proper / par-level supplies and appropriate medical equipment to care for patients. 20. Reports any suspected abuse to the appropriate agencies. 21. Initiates patient education plan, as prescribed by physician. Teaches patients and significant others how to manage their illness/injury, by explaining: discharge instructions, post-treatment home care needs, diet/nutrition/exercise programs, self administration of medication and rehabilitation, as well as provides referrals to other healthcare professionals for follow-up treatment. 22. Displays professionalism while completing multiple urgent tasks in a timely manner. 23. Records all care information concisely, accurately and completely, in a timely manner, in the appropriate format and on the appropriate forms. 24. Performs other position-related duties as assigned, depending on assignment setting. 25. Reports safety violations, work injuries, or work hazards to administration. 26. Accounts for on hand narcotics amounts at each shift change in the presence of a qualified healthcare professional, i.e., RN, physician and records narcotic count into appropriate log. 27. Logs medication inventory and removal of medications for administration as required by pharmacy policy and ensures security of the pharmacy during shift. 28. Provides proper shift change communication report to proper relief and remains on shift until properly relieved by employee of equal licensure or certification. 29. Complete all necessary chart nursing documentation in accordance with policy. Documentation must be legible and in English. 30. Performs quality assurance reviews of charts as designated by administration. 31. Maintains all required certifications and licenses as required by the 25 TAC §131.45. 32. Maintains all clinical proficiencies and annual training as required by facility policy. 33. Also performs other clinical services, where qualified and competent which may include but not be limited to the following: Laboratory a. Performs duties as assigned for venous blood draws for blood and body fluid samples. Uses drawn samples to perform and complete such laboratory point of care testing and send out labs as ordered by the on duty physician. b. Reports abnormal lab testing to the health care provider as soon as possible and without delay. c. Posts such completed lab results to the chart. d. May perform or assist with daily/monthly QC’s to ensure proper performance and compliance in the laboratory. e. Fulfills requirement of annual laboratory proficiency testing. f. Reports and documents any diversion from normal lab operations or incidents to the Nurse Director, i.e., exposures, incidents, spills, injuries, etc. COMPLIANCE 1. Maintains confidentiality of patient related issues as outlined by HIPAA and company policies. 2. Works in cooperation with other administrative and facility staff to ensure compliance with HIPAA rule and standards as applicable to patient medical records, patient care, and diagnostic testing to include but is not limited to patient medical charts, radiology reads/results and other protected health information (PHI). 3. Ensures emergency room and treatment areas operate within the compliance standard with Federal, State and if applicable, accrediting agencies. 4. Successfully completes all required competency testing as required for position with the emergency room. 5. Shall fully comply with the guidelines set forth in the Infection Control and Prevention Program and any applicable Center for Disease Control (CDC) requirements relative to the operations of the facility. 6. Reports all conditions and injury as required by state, federal and local laws including but not limited to reportable diseases, notifiable conditions, animal bites, sexual assaults, abuse, neglect and others as required by law. 7. Be required to undergo and successfully complete periodic review and on-site skill / proficiency testing. 8. Ensures operation and processes of the emergency room and treatment areas including any applicable standards of care are maintained at the highest possible level in all aspects in the areas of quality assurance, patent and life safety. RISK MANAGEMENT/QUALITY ASSURANCE 1. May assist the Nurse Director in completing or producing various clinical reports. 2. Performs medical record quality assurance reviews of nursing notes and documentation for accuracy and completion and reports deficiencies to Nurse Director. 3. Ensures all diagnostic test results and other portions of the patient char have been reviewed by the attending physician and then properly reconciled to the patient medical record. 4. Assists the Nurse Director in other clinical duties as needed. 5. Reports any violations of policies and procedure, including any incidents of over Infection Control, Patient Safety, Safety Violation and Hazards to Administration. 6. Works in cooperation with other administrative and facility staff to ensure overall departmental compliance topics and matters directly and indirectly related to quality assurance; risk management and life safety as applied to patient care and employee safety ENVIRONMENT OF CARE/LIFE SAFETY / PATIENT SAFETY 1. Abides by the Safety and Environment of Care policies and procedures of the facility. 2. Participates in disaster and fire drills as required by the facility and knows role in the event of evacuation as assigned by administration. 3. Uses proper PPE when performing patient care and handling chemicals. 4. Adheres and complies with the requirements of the infection control and patient safety programs. 5. Ensures operational readiness of the emergency room clinical department as it applies to equipment, materials, supplies, maintenance and repairs. Removes defective equipment and devices from service and makes prepares deficiency report to Nurse Director. 6. Takes steps and performs duties to ensure the emergency room nurse station and other clinical areas are clean and free from hazards. 7. May complete training and competencies in high level disinfection of semi-critical devices. 8. Properly disinfects and stores medical equipment in clean utility areas, ensures medical equipment is connected to critical power when not in use, and in ensures that all equipment is operational and ready at all times. 9. Assist in inventorying of supplies and equipment to ensure proper working order and adequate par levels. Reports low par-level of supplies and medications to Nurse Director. 10. May performs monthly inventory of medication and crash carts to ensure all medications and supplies are intact and current. Removes expired medications and orders replacement, removes any supplies with broken seals or otherwise compromised packaging and replaces the items. Properly stores or disposes of expired medications and supplies in accordance with policy. OTHER ESSENTIAL DUTIES AND JOB RESPONSIBILITIES 1. Must be adaptable to varying working conditions that may change with or without advance notice. 2. Attends monthly staff meetings, in-services and/or department meetings as required by the facility. Must attend 80% of all mandatory meetings within a one (1) year period of time. Notice of absence from any mandatory meeting must be submitted to the Nurse Director. 3. Must be able to work efficiently with various levels of management, vendors, a diverse workforce and patients from various demographic backgrounds. 4. May be required to travel at the discretion of the Governing Board. May be required to drive personal or company provided vehicles; and/or travel by airplane as needed. 5. Abides by company policies and procedures and complies with all applicable State, Federal and local laws, requirements of all Federal and State regulatory agencies and requirements of any applicable accreditation agencies. 6. Takes reasonable measures to ensure that overtime is minimized. 7. In order to ensure that department is fully operational, performs department operation duties daily and as needed. 8. Ensures that the emergency room clinical department operates within compliance with applicable policies; state, local and federal laws; applicable codes, licensing requirements; ordinances, etc. 9. Routinely participates in various activities reinforcing reasonable and sound work activities that supports the goals of the company by performing various assigned tasks. 10. Demonstrates the ability to exercise sound judgment; apply effective written and oral communication techniques with all business contacts to include but not limited to employees, vendors, other members of administration, patients, physicians and the general public. 11. In conjunction with the other administrative and other designated clinical staff, is engaged in work productivity in the freestanding emergency room. 12. Maintains confidentiality of patient and employee related issues. 13. Treat all patients, visitors, and staff members fairly and with respect. 14. Upholds and enforces patient rights. 15. Regular attendance and compliance with attendance standards is required. 16. Takes care to perform duties and task which operate within the budget set forth by the Governing Board. 17. Position is subject to require overtime. Such position may include being required to work extended hours during the week, weekends, and holidays and during periods in which a state of emergency has been declared. Competencies To perform this job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information. Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Objectively assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Patient/Customer Service - Manages difficult or emotional patient/customer situations; responds promptly to patient needs; solicits patient feedback in an attempt to achieve an optimum level of patient care. Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to the ideas of others; and is willing to try new solutions and options. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens for and seeks proper clarification; responds well to questions asked; demonstrates excellent group presentation skills; participates in meetings and enrichment discussions Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet appropriate needs; presents numerical data effectively and legibly; and is able to read and interpret written information. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to the views of others; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above his/her own interests; able to build morale and group commitments to goals and objectives; s

Job DescriptionCompany Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 25 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description Role Summary The Vice President of Escalations is responsible for building confidence, stability, and predictability across high impact issues that affect customers, partners, and internal operations. This position serves as the company’s senior authority for escalation management, ensuring that complex service, delivery, billing, and carrier related escalations are resolved quickly, professionally, and with cross departmental alignment. The role prioritizes resolution velocity, communication clarity, and systemic correction of the gaps that create escalations. Primary Responsibilities Escalation Leadership and Resolution Control Take ownership of escalated customer and partner issues requiring senior involvement. Drive rapid and disciplined resolution of delivery, service impacting, billing, and carrier related escalations. Set expectations, decision rights, and accountability across all teams involved in escalation response. Engage directly with enterprise customers, partners, and carriers when position level escalation involvement is required. Operational Discipline and Root Cause Management Identify operational and commercial failures contributing to escalations and drive permanent corrective actions. Ensure each escalation produces actionable learnings that strengthen process, system, and training standards. Collaborate closely with Service Delivery, NOC, Billing, MSEs, Service Assurance, Carrier Operations, Engineering, and Sales to eliminate recurring issues. Communication and Stakeholder Management Serve as the senior escalation contact for partners, customers, Channel Managers, and the AireSpring executive team. Deliver concise, accurate communication that reflects position level expectations throughout each escalation. Establish communication standards that eliminate the need for customers, partners, or internal teams to seek repeated updates. Build trust with senior stakeholders through clarity, consistency, and disciplined follow through. Performance and Accountability Management Maintain KPIs focused on resolution time, communication quality, customer impact, and recurrence reduction. Provide regular reporting to the COO and CEO with clear insights and forward-looking action plans. Ensure the escalation function operates with enterprise grade discipline and consistency. Workflow and Systems Leadership Oversee the escalation intake and tracking platforms including the Power App escalation system. Ensure workflows follow standardized severity levels, SLAs, and routing logic. Ensure system driven escalation management replaces manual tracking and operational noise. Cross Functional Alignment Remove departmental barriers that might otherwise slow or complicate issue resolution. Drive synchronized workstreams during escalations with shared context and aligned priorities. Lead escalation reviews that reinforce speed, structure, and accountability across all involved teams. Qualifications Required Telecom background with direct experience working with carriers, circuit delivery, provisioning, or NOC environments. Experience in Service Delivery or a comparable operational environment where customer lifecycles, site level workflows, or complex delivery processes were core responsibilities. Ten or more years of operational or leadership experience in telecom, managed services, or similar technical fields. Demonstrated ability to lead complex escalations across multiple departments. Strong operational judgment with the ability to make rapid, credible decisions under pressure. Excellent communication skills suited for position level interaction with customers, partners, CMs, and internal leadership. Ability to diagnose multi layered operational issues and convert findings into actionable systemic improvements. Preferred Experience with carrier escalation pathways and enterprise customer success models. Familiarity with workflow automation, Power Platform, and structured escalation systems. Leadership experience managing multidisciplinary operational or technical teams. Leadership Profile Demonstrates strong ability to work effectively with customers, partners, and Channel Managers utilizing the Triple Acknowledge, Align, Act communication method to build trust and reduce noise. Calm, structured, and direct in high pressure situations. Strong operational instincts and judgment with the ability to drive rapid resolution. Transparent and consistent communicator who maintains clarity even in complex escalations. Confident and credible in position level discussions with customers, partners, and carriers. Resolves issues quickly and permanently with a commitment to eliminating root causes rather than firefighting. Leads with accountability, urgency, and disciplined cross functional coordination. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: Experienced based Job Title: Customer Service Representative - Optical Lab Location: 11234 Goodnight Lane, Dallas TX 75229 Department: Optical Lab Reports To: Upper Management Job Summary: The Customer Service Representative in the Optical Lab is responsible for providing exceptional service to clients and customers, ensuring that all inquiries and orders are processed efficiently and accurately. This role requires a deep understanding of optical products and services, strong communication skills, and a commitment to maintaining a high level of customer satisfaction. Key Responsibilities: • Customer Interaction:, • Handle incoming calls, emails, and other communications from customers and clients., • Provide information on products, services, and order statuses., • Address and resolve customer complaints and issues promptly., • Order Processing:, • Enter and manage customer orders in the system, ensuring accuracy and attention to detail., • Track orders through the production process and provide updates to customers as needed., • Coordinate with the production team to ensure orders are completed and shipped on time., • Product Knowledge:, • Maintain a thorough understanding of optical products, including lenses, frames, and coatings., • Advise customers on product options and help them make informed decisions., • Stay up to date with new products and services offered by the company., • Quality Assurance:, • Review orders for accuracy before processing., • Work closely with the optical lab team to ensure that customer specifications are met., • Assist in resolving any issues related to order quality or delivery., • Documentation and Reporting:, • Maintain accurate records of customer interactions and transactions., • Prepare and distribute reports on customer service activities as required., • Assist with inventory management., • Collaboration:, • Work closely with other departments, including sales, production, and shipping, to ensure a seamless customer experience., • Must have working knowledge in a optical environment, such as an optician in a Dr. office or manufactoring Lab., • Previous experience in customer service, preferably in an optical or healthcare setting. Additional education or certification in optical services is a plus. • Strong communication and interpersonal skills., • Proficient in computer systems and software, including order management systems., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Standard office environment within the optical lab., • Occasional lifting of materials and equipment (up to 25 lbs.)., • Competitive salary based on experience., • Comprehensive benefits package Interested candidates should submit a resume and cover letter outlining their qualifications and experience to myedolab.com

Job Description Thompson Engineering has a full time opportunity for a Survey Party Chief. The Surveyor Party Chief oversees the survey crew in the daily responsibilities of the land surveying department. This position is responsible for reporting survey data to the Survey Team Manager. Ideal candidates would need to travel to support various project needs. Duties: • Oversees the daily functions of the survey crew, • Responsible for the set up and completion of the survey crew on job sites under the direct supervision of the Professional Land Surveyor and/or job supervisor, • Ensures the proper reporting of daily work logs to the Org Manager, • Reduces survey data to the Org Manager, • Interprets blueprints/plans/deeds in order to effectively lead the survey crew, • Drives company vehicle to and from job sites, • Operates all survey equipment and interprets data in order to report information to the Org Manager, • Understand and compute field calculations relative to the survey data collected, • Effectively manage the time and schedules of the survey crew, • On time and consistent attendance is required Minimum Requirements • Five (5) years verifiable experience in running a crew in surveying commercial and/or heavy industrial construction stakeout., • High school diploma or equivalent., • Must have a valid Driver's License, • Be able to read and comprehend measurements., • Intermediate math skills which include trigonometry and coordinate geometry., • Must be able to communicate effectively with others., • .Ability to travel and stay overnight based on the work load of the Survey Department Physical Requirements: • Ability to work in the outside elements of the field up to 100% of the time., • Must be able to lift a minimum of 50lbs., • Required to remain standing for a minimum of eight (8) hours per day and walk long distances., • Must be able to bend, stoop and climb on a ladder. Thompson Engineering was established in 1953 in Mobile, Alabama. Since then, the company has grown to include multiple offices in states throughout the Southeast. Thompson Engineering is a subsidiary of Thompson Holdings, Inc. Our sister companies are Watermark Design Group, an architectural and interior design firm, and Thompson Consulting Services, a disaster recovery consulting firm. As a group, the three firms provide a broad range of architectural and engineering services. Thompson is an employee-owned firm with more than 300 personnel in multiple disciplines. Our staff has a vested interest in providing safe, quality driven, successful projects that are completed on time and within budget. Our business relies heavily on our performance and the repeat satisfaction of our customers. Thompson Engineering and Watermark Design Group are equal opportunity employers. M/F/D/V. Pre-employment drug screen and motor vehicle record checks are required. About Thompson Engineering Thompson Engineering was formed in 1953 to provide quality assurance for construction projects related to industrial, infrastructure, and community development. As a drilling, materials testing, and construction inspection and chemistry laboratory firm, we supported the engineering and construction industry. Our early years were building blocks that allowed us to get our feet wet -literally- performing services along the Gulf Coast's rivers, bayous, and streams. Today, Thompson Engineering is known for leadership on projects defining skylines, coastlines, and transportation lines. We support clients in the industrial, commercial, transportation, federal, and municipal markets. We are often the first company on project sites conducting environmental assessments, land surveys, and geotechnical studies. And our project management and construction management services often mean we are the last ones to leave. We are a proven leader in the planning, design, and construction of major transportation, economic development, and waterfront projects across the Southeast. Thompson Engineering and Watermark Design Group are equal opportunity employers. M/F/D/V. Pre-employment drug screen and motor vehicle record checks are required.

Job Description Hi, we're Oscar Medical Group. We're hiring a Lead Physician to join our Virtual Urgent Care team. At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system. About the role: You will be responsible for delivering quality care to patients as part of a multidisciplinary team of Physicians, Advanced Practice Providers (APPs), Registered Nurses (RNs), and Medical Assistants (MAs) in a virtual environment. You will also oversee a team of APPs (NPs and PAs) delivering care to their patients and supporting them in Oscar strategic initiatives. You will report into the Medical Director, Virtual Urgent Care. Work Location: This is a remote / work-from-home role. You must reside in one of the following states: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $249,604 - $327,606 per year. You are also eligible for employee benefits, annual vacation grant of up to 18 days per year, and annual performance bonuses. Responsibilities: • Provide direct high quality, safe patient care via telemedicine (video, phone, messaging) while working with a multidisciplinary team., • Provide supervision to a group of APPs (NPs and PAs) who are delivering care in a virtual environment and provide professional & clinical growth., • Be a clinical escalation point for the care delivery team as needed (APPs, RNs, MAs)., • Support development of clinical guidelines, continuous improvement of care model, and participate in collaborative projects with Operations and Product team members as a clinical leader., • Conduct quality assurance audits in addition to required state supervisory audit requirements., • Ensure a culture of patient safety, • Be accountable for the quality of care of your patients and ensure superior member experience., • Conduct service recovery needs for Oscar patients., • Provide growth and development of your team including management of poor performance., • Compliance with all applicable laws and regulations, • MD or DO from an ACGME accredited medical school, • Active Board Certification in Family Medicine, Internal Medicine, or Emergency Medicine, • 5+ years of outpatient urgent care or emergency medicine experience, • 1+ year of experience leading a team of clinicians, • 1+ year of experience in telehealth, • Must be licensed in TN and FL (full license, not telehealth), • Active IMLCC or eligible to apply, • Spanish language fluency, • Experience being metric driven in a practice setting as it relates to population health management, quality benchmarks, cost of care, and productivity, • Six sigma or programmatic management experience At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description Job Summary The Director of Customer Engagement & Support is responsible for overseeing the development and implementation of Restaurant Services' initiatives that improve our customer experience and brand loyalty. The role requires directing the strategies and progress of several different teams and ensuring everyone is working to meet our goals and objectives. Essential Duties/Responsibilities Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. • Establishes and align support goals with the Business Unit Vice President, Regional Vice President of Sales, and Director of Marketing to continually improve customer experience and team efficiency., • Partners with Operations and Logistics leadership to develop strategies focused on raw material volume improvement and customer churn reduction, • Provides leadership, coaching, and professional development to the Customer Engagement Center Management Team., • Guides Customer Engagement Center teams using a streamlined approach focused on positive engagement, effective problem-solving, and customer satisfaction., • Oversees the Used Cooking Oil Indoor Equipment Support Program for Sales, Innovation, Manufacturing, and Installer networks., • Develops and manage ongoing CRM enhancements and integrations to support customer engagement and service operations., • Develops and execute a roadmap for automation, digital engagement, and AI within the call center telephony platform., • Ensures all team members receive comprehensive onboarding and ongoing education/training., • Improves customer satisfaction by leveraging survey insights and results from the team Quality Assurance program., • Manages capital expenditures for the business unit effectively and responsibly., • Bachelor's degree in a related field or a minimum of 10 years of customer service experience., • 5+ years of supervisory experience., • 5+ years of CRM experience., • Strong analytical skills with the ability to interpret data and apply insights., • Excellent verbal and written communication skills., • Ability to set goals that are specific, measurable, attainable, relevant, and time-bound (SMART)., • Strong problem-solving skills with the ability to deliver effective solutions for customers and employees., • Ability to research and analyze data and metrics to support decisions and measure progress., • Demonstrated strategic thinking capabilities., • Excellent organizational skills and attention to detail., • Self‑motivated with a positive, enthusiastic, and professional demeanor., • Proficiency with computer applications, including Microsoft Office Suite and CRM platforms., • Demonstrated ability to learn, understand, and apply modern technologies effectively., • Frequently required to sit, reach with hands and arms, • Occasionally walk, stand, balance, stoop, bend and kneel., • Occasionally must push, pull, move, or lift 10 lbs. Job functions will be conducted in an office environment. Travel will be necessary occasionally. Darling Ingredients is an equal opportunity employer and gives consideration to qualified applicants without regard to race, color, creed, religion, age, pregnancy, sex, sexual orientation, gender identity, national origin, genetic information, physical or mental disability, military service, protected veteran status, or any other characteristic protected by applicable federal, state and local law. Know Your Rights: If you would like more information, please click on the link and paste into your browser: Job Posted by ApplicantPro

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