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  • Quality Process Owner
    Quality Process Owner
    hace 12 horas
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Social Service Coordinator
    Social Service Coordinator
    hace 5 días
    Jornada parcial
    Far Rockaway, Queens

    ESSENTIAL RESPONSIBILITIES The Bilingual Early Intervention ISC and OSC Service Coordinator’s responsibilities may include: • Serve as the primary Service Coordinator for assigned infants, toddlers, and families., • Explain the Early Intervention Program, service coordination process, family rights, procedural safeguards, and available services to families., • Communicate with families in their preferred language when qualified to do so., • Develop trusting, respectful, and family-centered relationships with parents and caregivers., • Assist families with navigating the Early Intervention system., • Coordinate and facilitate communication among families, evaluators, Early Intervention providers, Early Intervention Officials/Designees, and other professionals involved with the child., • Assist families with scheduling and coordinating multidisciplinary evaluations and other required appointments., • Participate in and coordinate IFSP meetings as required., • Assist families in identifying priorities, concerns, resources, and desired outcomes for their child and family., • Support the development, implementation, review, and amendment of the child’s IFSP., • Assist families with identifying available Early Intervention providers for authorized services., • Coordinate the initiation of authorized Early Intervention services., • Monitor whether services are being delivered in accordance with the child’s IFSP., • Follow up with families and providers regarding missed, delayed, interrupted, or unavailable services., • Identify barriers affecting service delivery and communicate concerns to the appropriate Early Intervention personnel., • Maintain ongoing contact with assigned families in accordance with program requirements and individual family needs., • Assist families with accessing community programs, healthcare resources, social services, educational resources, and other supports when appropriate., • Advocate for family participation and informed decision-making throughout the Early Intervention process., • Support transition planning as children approach age three and prepare to transition from the Early Intervention Program., • Collaborate with families regarding potential transition to preschool special education or other appropriate community services., • Complete all required case notes, service coordination documentation, contact logs, IFSP-related documentation, and other records accurately and within required timeframes., • Maintain accurate and current information within required Early Intervention systems., • Maintain confidentiality of child and family information in accordance with applicable federal and New York State requirements and Angel Community Alliance policies., • Participate in required orientation, training, supervision, quality-assurance activities, and professional-development activities., • Follow all applicable New York State Early Intervention Program requirements, policies, procedures, and ethical standards., • Bilingual Service Coordinators may be responsible for:, • Communicating directly with families in both English and their qualified second language., • Explaining Early Intervention processes and requirements in a manner families can understand., • Supporting culturally and linguistically responsive communication., • Helping reduce language-related barriers to participation in Early Intervention services., • Communicating effectively with bilingual families while maintaining professional boundaries and confidentiality., • Utilizing approved interpretation and translation resources when circumstances require services beyond the Service Coordinator’s language competency or role. MINIMUM QUALIFICATIONS Candidates must meet applicable New York State Early Intervention Program requirements for Service Coordinators and Angel Community Alliance credentialing requirements. Preferred qualifications include: • Bachelor’s degree or higher in psychology, social work, human services, early childhood education, special education, sociology, counseling, family studies, behavioral science, or a related field., • Experience working with infants, toddlers, children, or families., • Experience with children with developmental delays or disabilities., • Knowledge of Early Intervention, developmental disabilities, special education, Medicaid-funded programs, or community-based services., • Experience with case management or service coordination., • Strong written and verbal communication skills., • Strong organizational and time-management abilities., • Ability to manage multiple cases, deadlines, appointments, and documentation requirements., • Ability to communicate professionally with families, providers, government representatives, and other professionals., • Ability to work independently while remaining responsive to supervision and agency requirements., • Ability to maintain accurate, timely, and confidential records. Spanish-speaking candidates are highly preferred. Additional languages commonly spoken by families throughout New York City are also welcomed. PREFERRED EXPERIENCE Preference may be given to candidates with previous experience in: • New York State Early Intervention, • Initial Service Coordination (ISC), • Ongoing Service Coordination (OSC), • IFSP development and implementation, • Early Intervention transition planning, • Case management, • Family advocacy, • Developmental disabilities, • Early childhood development, • Community-based human services, • Working with culturally and linguistically diverse families, • EI-Hub or other Early Intervention documentation systems SKILLS & COMPETENCIES Successful candidates should demonstrate: • Compassion and professionalism, • Family-centered communication, • Cultural sensitivity, • Strong interpersonal skills, • Attention to detail, • Effective case-management skills, • Professional documentation skills, • Time management, • Problem-solving abilities, • Advocacy skills, • Reliability and responsiveness, • Ability to meet documentation deadlines, • Ability to work collaboratively with multidisciplinary professionals

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  • Host / Hostess
    Host / Hostess
    hace 12 días
    Jornada parcial
    Manhattan, New York

    OCEAN PRIME is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: • Opportunities for career growth, 80% of all positions promoted from within, • Dining discounts at any of our 60+ restaurants, • Health benefits for eligible associates, • Inclusive, fun, and creative environment, • Flexible scheduling, paid time off, and closed 7 major holidays!, • Starting pay $18.00-$22.00/hour based on experience WHAT WE ARE LOOKING FOR: • A genuine approach to hospitality, • Individuals who exemplify leadership, kindness, and positivity, • “Yes is the Answer!” Mentality, • Those who value teamwork, family, and community ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: • Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts., • Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority., • Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion., • Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly., • Knows emergency procedures in the restaurants, • Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

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  • TikTok Livestream Model/Host
    TikTok Livestream Model/Host
    hace 22 días
    $30–$70 por hora
    Jornada parcial
    Manhattan, New York

    Sellery is an international e-commerce & digital media agency with offices in New York, Seattle, Los Angeles, London, and Shanghai. The company specializes in e-commerce strategies and productions for global fashion and beauty brands. With $2 million in angel funding secured, our company is poised for ambitious growth in the ever-evolving and competitive e-commerce and digital media landscapes. As the company experiences exponential growth, we are seeking passionate and talented individuals to join our diverse live-streaming team. You will be the face of our live shopping channels on TikTok, representing globally renowned fashion and lifestyle brands. Your role will involve presenting and introducing products to viewers on TikTok Live, solidifying our presence in the digital marketplace. This is an ON-SITE position, and candidates must be able to commute to Manhattan, NY for work. **PLEASE PROVIDE AN ACTIVE INSTAGRAM AND/OR TIKTOK ACCOUNT IN ORDER TO BE CONSIDERED FOR THIS ROLE* * Role & Responsibilities: • Presenting & Live Streaming: Host the brand’s live streaming channel on TikTok for 1-2 sessions per day (minimum 2-3 hours each time), promoting top brand merchandise including fashion and lifestyle products at our studio in Midtown Manhattan, • Shooting Short Videos: Create creative short videos for our TikTok brand account as needed (biweekly), • Sales & E-commerce: Be sales-oriented, use innovative tactics, and possess excellent product knowledge to drive sales on TikTok Shop via Livestream, • Collaborate with our marketing team to generate more creative and unique ways of presenting Requirements: • MUST be fluent in English with minimal accent to ensure broad audience comprehension, • Experienced in modeling or acting and/ or proficient in on-camera work/ prior experience in customer service, waitressing experience is a plus, • Confidence as a presenter and/or actor in front of the camera, • Talkative with good expression, high coordination, and a strong work ethic, • Familiarity with social media; understanding of TikTok livestream functionality, • Experience in fashion & lifestyle retail sales or e-commerce is preferred Compensation and Benefits: • Salary: $30.00-$70.00 per hour with commission, • Flexible working schedule, • Opportunity to work with globally known brands, • Expand and grow your reach as an aspiring model/influencer Audition: • We will be in contact with you for the interview/audition after reviewing your resume Pay: $30.00 - $70.00 per hour Benefits: • Flexible schedule, • Paid training Application Question(s): • Since public image and social media presence are crucial aspects of the livestream host position, we kindly request your consent to share your social media accounts with us. This information is essential for us to proceed with your application. Rest assured, your data will be handled with strict confidentiality and used solely for job-related purposes. If you are uncomfortable sharing your social media accounts, please provide examples of your public media profiles or pictures or videos of yourself instead., • NOTICE: Please include a link or username to your social media accounts, such as TikTok, Instagram, etc. Your application will only be considered once this information is provided. Work Location: In person

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