Corporate Administrative I Office Manager
22 days ago
Houston
Job DescriptionDescription: Job Title: Corporate Administrative I Office Manager Department: ZT Corporate, Office Administration Location: Houston, TX Reports To: Amanda Parrette – Chief People Officer Job Summary The Corporate Administrative Office Manager serves as the primary front-of-office representative for ZT Corporate Office, Houston, TX and plays a critical role in shaping the tone and culture of the corporate office environment. This position ensures that all visitors, employees, partners, and executives experience a professional, respectful, helpful, and welcoming atmosphere. The Office Manager provides comprehensive administrative and operational support, oversees daily office functions, supports corporate travel and coordination needs, and assists across multiple portfolios within the ZT enterprise with flexibility and professionalism. Essential Duties and Responsibilities • Oversee daily office operations, ensuring facilities, supplies, equipment, and meeting spaces are maintained and functioning properly., • Handle incoming calls and email correspondence in a timely and professional manner., • Coordinate office maintenance activities, vendor services, building access, and security badge requests., • Manage incoming and outgoing mail, deliveries, and document distribution., • Maintain corporate calendars, manage meeting room reservations, and provide scheduling support to executives as needed., • Demonstrate flexibility and versatility by supporting various corporate departments (HR, Finance, Operations, Compliance, IT, etc.) with tasks, projects, and administrative initiatives., • Assist with onboarding activities, including welcome preparation, access setup coordination, and new-hire first-day support., • Support corporate events, meetings, trainings, and employee engagement activities., • Collaborate with satellite offices across the country to support operational needs and ensure consistent communication and coordination., • Maintain accurate records, logs, sign-in sheets, and office inventories., • Coordinate travel arrangements for employees and leaders, including booking flights, hotels, rideshare services (Uber/Lyft), and other related logistics., • Lead travel support for satellite offices and multi-state teams as needed., • Professionalism & Customer Service: Maintains a positive, polished demeanor; provides responsive and respectful service to all stakeholders., • Communication Skills: Uses clear, concise, and professional verbal and written communication., • Organization & Time Management: Manages multiple tasks effectively, prioritizes workload, and meets deadlines., • Adaptability & Flexibility: Adjusts quickly to shifting priorities, new tasks, and cross-departmental needs., • Problem-Solving: Anticipates needs, identifies issues, and proactively delivers solutions., • Confidentiality & Discretion: Handles sensitive information withprofessionalism and integrity. Key Performance Indicators (KPIs) Front Office Responsiveness: • Calls answered within target response time, • Lobby, meeting rooms, and office spaces consistently maintained., • Positive feedback from staff and leadership regarding communication, helpfulness, and support Process Efficiency: • Timely and accurate travel arrangements for all staff, • Effective coordination with satellite offices, • Directory remains up to date with minimal errors. Marginal Duties • Assist with special projects and corporate initiatives as assigned., • Provide occasional support for light facility tasks such as coordinating minor repairs or office rearrangements., • Support executive assistants and department leaders with overflow work., • Other duties as assigned are to support smooth office operations.Requirements: Qualifications Education & Experience • High school diploma or GED required., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams)., • Strong interpersonal and customer service skills., • Ability to manage multiple priorities in a fast-paced, professional environment., • Strong attention to detail and follow-through., • Ability to sit, stand, walk, and move throughout office environments as needed., • Ability to use hands and arms to perform tasks requiring reaching, handling, and operating standard office equipment., • Ability to occasionally lift or move light objects as necessary to perform job duties., • Role operates in a fast-paced, high-accountability environment requiring sound judgment, critical thinking, and timely decision-making., • Travel is required for facility visits, industry meetings, partnerships, and other business-related activities.