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We're looking for friendly and motivated individuals to join our sales and customer service team! As a Sales and Customer Service Representative, you'll be the face of our company, providing top-notch service to our customers and driving sales growth. Responsibilities: • Respond to customer inquiries via phone, email, and chat, • Provide product information and recommendations to customers, • Resolve customer complaints and issues in a professional and timely manner, • Meet sales targets and contribute to revenue growth, • Collaborate with internal teams to improve customer experience Requirements: • High school diploma or equivalent required, • Excellent communication and interpersonal skills, • Ability to work in a fast-paced environment and prioritize multiple tasks, • Basic computer skills and familiarity with CRM software, • Positive attitude and willingness to learn What We Offer: • Opportunities for career advancement and professional growth, • Comprehensive training program to develop your sales and customer service skills, • Benefits package, including health, dental, and vision insurance, • Paid time off and holidays If You're Interested: Send your resume and a brief introduction to us! We can't wait to hear from you!
The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person
Position Title: Office Manager Department: Administration Reports To: Clinical Director / Practice Owner Employment Type: Full-Time Position Summary The Office Manager is responsible for overseeing the day-to-day administrative operations of YES Psychotherapy Services, ensuring the smooth running of the practice. This role involves managing staff schedules, handling client inquiries, maintaining records, ensuring compliance with healthcare regulations, and supporting the clinical team to deliver exceptional client care. Key Responsibilities 1. Administrative & Office Management Oversee daily operations of the office to ensure an organized and welcoming environment for clients and staff. Manage front desk procedures, including reception, scheduling, and client check-in/check-out processes. Monitor office supplies and order as needed to maintain inventory. Coordinate maintenance of office equipment and facilities. 2. Client Services & Communication Respond to client inquiries via phone, email, and in person in a professional and compassionate manner. Maintain confidentiality of client records in accordance with HIPAA and relevant privacy laws. Support the onboarding process for new clients, including intake forms and appointment scheduling. 3. Staff Coordination & Support Manage schedules for therapists, administrative assistants, and interns. Assist in onboarding and training new administrative staff. Organize staff meetings, trainings, and internal communications. 4. Financial & Billing Oversight Oversee billing processes, including insurance claims, payments, and invoicing. Track accounts receivable and follow up on outstanding balances. Prepare basic financial reports for management review. 5. Compliance & Policy Management Ensure compliance with healthcare, licensing, and insurance regulations. Maintain updated office policies and procedures. Assist in preparing for audits and accreditation reviews. Qualifications Education & Experience: Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred. Minimum of 3 years’ experience in office management, preferably in a healthcare or mental health setting. Skills & Competencies: Strong organizational and multitasking skills. Excellent interpersonal and communication abilities. Knowledge of HIPAA regulations and healthcare office procedures. Proficient in Microsoft Office Suite and practice management software (e.g., SimplePractice, TherapyNotes, etc.). Ability to work with sensitivity and discretion in a mental health environment. Work Schedule & Environment Full-time schedule, Monday to Friday (occasional evenings or weekends for special events). Office-based role with regular interaction with clients and staff. Compensation & Benefits Competitive salary (commensurate with experience). Paid time off, health benefits, and professional development opportunities. Supportive and mission-driven work environment.
Job Title: Intake Officer Company: Terrace Homecare Location: [Insert Location] Employment Type: [Full-time/Part-time] Position Overview: The Intake Officer is responsible for managing the initial patient admission process, ensuring accurate collection of client information, verifying eligibility, and coordinating with healthcare teams to initiate services. This role is vital in providing a smooth and efficient transition for patients into Terrace Homecare’s care services while maintaining compliance with all regulatory and company requirements. Key Responsibilities: Receive and process all new patient referrals from hospitals, physicians, insurance companies, and other referral sources. Collect and verify patient demographic, medical, and insurance information. Confirm patient eligibility and benefits with insurance providers. Coordinate with clinical staff to schedule assessments and initiate care plans. Maintain accurate and organized intake records in the electronic health record (EHR) system. Communicate effectively with patients, families, and referral sources to ensure a positive intake experience. Ensure compliance with HIPAA, DOH regulations, and internal policies during the intake process. Provide regular updates to management regarding intake volumes, referral sources, and process improvements. Collaborate with billing and authorization departments to ensure smooth processing of claims. Qualifications: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Prior experience in healthcare intake, admissions, or a related administrative role preferred. Knowledge of home healthcare services and insurance verification processes is an advantage. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Proficiency in Microsoft Office and familiarity with EHR systems. Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Established downtown insurance defense firm seeks an attorney admitted in New York with 4-6 years hands-on litigation experience handling insurance defense/personal injury cases. New Jersey bar admission is a plus. The firm litigates general liability, motor vehicle, transportation, Labor Law, products liability, asbestos, employment discrimination and professional liability cases for national and international insurance carriers/Lloyd’s syndicates, trucking companies, and municipal entities throughout the Five Boroughs, Nassau, Suffolk, Westchester, Rockland, Orange. We pride ourselves in delivering excellent representation to our clients and invest in the professional development of our attorneys. This position provides an excellent opportunity for an intellectually curious attorney to handle a full caseload while working closely with and learning from seasoned attorneys. The associate will handle files from inception to resolution by participating in court conferences, oral argument of motions and mediations; taking and defending depositions; preparing pleadings, discovery demands and discovery responses; preparing discovery and dispositive motions and mediation statements; and preparing client reports and attorney case evaluations. Excellent analytical skills and the ability to write clearly and succinctly are a must as the position entails direct contact with and reporting to our clients, who expect thoughtful analysis of the liability and damage issues in their cases. The firm encourages a healthy work/life balance with a hybrid work schedule and offers a 401(k) plan and a full array of medical, dental, and other benefits. The salary range for the position is $130,000 to $155,000, depending on experience. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Insurance Defense Law : 4 years (Required) License/Certification: NY State Bar (Required) Location: New York, NY 10004 (Required) Ability to Commute: New York, NY 10004 (Required) Work Location: Hybrid remote in New York, NY 10004 Top of Form
We are seeking a dedicated and skilled Medical Assistant to join our healthcare team. The ideal candidate will play a crucial role in supporting our medical staff and ensuring high-quality patient care. This position requires a blend of clinical and administrative skills, with a focus on delivering exceptional patient service in a fast-paced environment. Duties Assist healthcare providers with patient examinations and procedures, ensuring comfort and safety. Perform intake procedures, including taking vital signs and documenting medical histories. Administer medications as directed and assist with basic life support when necessary. Manage electronic health records (EHR) systems to maintain accurate patient information. Support medical administrative tasks such as scheduling appointments, managing patient flow, and handling medical terminology. Conduct X-ray procedures as needed and assist in outpatient and inpatient settings. Collaborate with interdisciplinary teams in various specialties, including dermatology, urgent care, internal medicine, geriatrics, emergency medicine, and hospital medicine. Ensure compliance with ICD coding standards for accurate billing and insurance processing. Provide compassionate patient care while maintaining confidentiality and adhering to healthcare regulations. Requirements Proven experience as a Medical Assistant or in a similar role within a clinical setting. Knowledge of anatomy, physiology, medical terminology, and basic life support techniques. Familiarity with EHR systems and ability to perform administrative tasks efficiently. Experience in various medical environments such as clinics, hospitals (Level I & II trauma centers), PICU, OR, or medical-surgical units is preferred. Strong communication skills with the ability to provide excellent patient service. Ability to work collaboratively within a team while managing multiple priorities effectively. Bilingual English/Spanish Job Type: Part-time Pay: $20.00 - $26.00 per hour Expected hours: 12 per week Medical Specialty: Ophthalmology Work Location: In person
Founded by 2x Heavyweight Champion Shannon Briggs, the Let’s Go Champ Foundation is on a mission to uplift and empower underserved youth and communities through mental health support, fitness, mentorship, and life-skills training. We believe in the power of resilience, positivity, and the champion mindset — and we want YOU to help us spread that message. This is more than an internship — it’s a chance to be part of a movement. What You’ll Do As an intern with the Let’s Go Champ Foundation, you’ll be a core part of our mission to inspire and impact lives. Your responsibilities may include: Community Engagement: Assist in organizing youth programs, fitness events, and school outreach efforts Social Media & Content: Create and manage inspiring content across platforms (Instagram, TikTok, X, Facebook) Event Support: Help plan and execute local and virtual events with Shannon Briggs and our community partners Fundraising & Partnerships: Support grant research, donor outreach, and partner relations Creative Projects: Help develop campaign ideas, media assets, or merchandise initiatives that amplify our message Administrative Tasks: Assist with scheduling, data entry, and internal communications as needed
Role Overview: At Rose Bakery, the Head Chef/Café Manager is responsible for overseeing both the Front of House and Back of House operations, as well as the retail side of the café. This role involves creating and executing daily savory and pastry menus, sourcing ingredients, managing the team, handling customer service, coordinating and catering events, and overseeing recruitment and training. Additionally, the role ensures all health and safety regulations are met. Key Responsibilities: • Construct menus with new or existing culinary creations, ensuring the variety and quality of servings., • Manage our retail program. Overseeing and sourcing products to carry within the café., • Fully in charge of recruitment and training., • Comply with nutrition, sanitation, and safety regulations in accordance with local law., • Responsible for sourcing and placing food and non-food orders., • Ensuring all menus and ingredient selections are in accordance with the Rose Bakery philosophy and standards., • Meeting/exceeding sales goals and adhering to strict food and non-food budgets., • Planning and coordinating events within Dover Street Market New York., • Taking charge of the catering business from start to finish, including developing menus, pricing, and invoicing. Key Skills: • A highly motivated individual able to converse with all levels, both internally and externally., • Self-starter, able to set the standard by their own professionalism and attitude., • Must be energetic, self-motivated, self-organized, and a team player. Willing to do whatever it takes to get the job done., • Decisive, structured, and organized, with a keen eye for detail., • Punctual, possesses excellent time management skills., • Flexible, adapts to ever-changing needs of the business., • Possesses an enthusiasm and a passion for the Rose Bakery philosophy. Key Requirements: • 4+ years’ experience managing both BoH and FoH teams in a café or restaurant setting., • Outstanding communication and leadership skills., • Capable of multi-tasking while maintaining a high attention to detail., • Flexible to the needs of the business., • Ability to lead recruitment, training, and development of bakery staff., • Knowledge of proper timekeeping and payroll procedures., • Ability to stand for prolonged periods of time.
Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None