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Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to all customer inquires, • Provide excellent customer service through active listening, • Work with confidential customer informartion and treat it sensitively, • Aim to resolve issues on the first call by being proactive Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Job Description We are currently seeking an experienced IT Service Technician to join our team in Miami, FL About Us: An educational organization is looking for an experienced IT Support Technician with expertise and professionalism, to deliver premier level support to in-house operations at our Miami, FL location. Disclaimer: Layer 8 Solutions is a drug-free workplace. All employment offers are contingent upon successful completion of a pre-employment drug screening and a thorough background check, conducted in accordance with applicable federal, state, and local laws. Applicants should be aware that illegal drug use or relevant criminal convictions may disqualify them from employment. We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Job Summary: This position is responsible for providing technical assistance to computer users. Answering questions or resolving computer problems for users in person, or via telephone or electronically. May also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned • Collaborating within an educational environment & providing technical support, • Maintenance, system analysis, troubleshooting, & on-site support, • PC and network troubleshooting and repair, • Common desktop application support, • Maintain current inventory Job Requirements Education and Experience: • High school diploma required, • Industry Certifications/Undergraduate Degree a plus, • 3-5 years relevant work experience preferred Required Abilities and Skills: • Understanding of Windows operating systems: Windows 7 & Windows 10, • Networking: LAN, WAN, WIRELESS, • Network Appliances: Firewalls, Routers, Switches and Wireless Access Points, • Basic understanding of Windows server environment, • Common Desktop Productivity Applications: MS Office, Office 365, & Adobe Suite Additional Requirements: · Reliable Transportation · Valid Driver's License · Ability to Pass a Background Check · Fluency in the English language, Bilingual (English/Spanish) is a plus Compensation and Benefits: • Competitive market-based salary, commensurate with experience and education, • Comprehensive benefits package availableCompany DescriptionAn educational organization is seeking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at the specified job location.An educational organization is seeking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at the specified job location.

Job Description Overview We’re looking for an entry-level, hands-on IT Support Specialist to join our Miami IT team. This is a great launching pad for someone serious about getting into IT operations. Key Responsibilities • Deskside Support: Provide first-line technical support to employees in the Miami office — basic troubleshooting, password resets, peripheral support, and walk-up assistance., • Imaging & Deployment: Assist with remote imaging of laptops, preparing machines for onboarding, and handling refreshes and returns., • Storeroom Management: Keep the IT storeroom organized — maintain inventory, label and track gear, and prep devices for deployment., • IT Closet Maintenance: Help maintain clean and orderly IT/network closets, ensuring proper labeling, cable management, and accessibility., • Warranty Claims: Process warranty claims for faulty devices, liaising with vendors and tracking resolution from start to finish., • Asset Management: Support hardware intake and return processes — logging, wiping, and updating inventory records., • Onsite Setups: Assist with workstation setups for new hires, set up new desks, conference room tech checks, and occasional AV support for meetings., • Escalation Support: Log and escalate issues to senior engineers when they fall outside of Tier 1 support. Ideal Candidate Profile • Experience: 0–2 years in a technical support or IT helpdesk role (internships or certifications a plus)., • Skills: Basic understanding of Windows OS, Office 365, and general hardware troubleshooting., • Mindset: Self-starter with strong attention to detail, organized, and comfortable working hands-on., • Soft Skills: Friendly and professional demeanor — you’ll be the face of IT for deskside support in Miami. Nice-to-Haves • Familiarity with Microsoft Intune, Active Directory, or remote imaging tools, • A+ or equivalent IT certification, • Previous experience in a corporate or financial office environment

Job Description Digital Signage Service Job Description The IT support technician provides face to face support via walk-up service for IT related incidents and requests from employees and contractors along with remote support for off-site users. This technician is part of a professional team of people providing a single point of contact for high-level customer service and technical support. Primary responsibility will be supporting our employee base with their technology needs including desktop support issues, IP phones, mobile devices, and printers. Experience supporting Windows 10, Windows 8, Windows 7 and G-Suites is required. This person should be a good communicator who enjoys working with people from all levels of the company. Scope of Responsibilities / Expectations • Investigates, troubleshoot, and resolves all computer software and or hardware problems for on-site and remote users. These include but are not limited to Google Suite, Remote/VPN Connectivity, Printing, MS Office, and Chromebox / Audio-Visual services. • Primarily responsible for installing and configuring computer systems following the defined imaging process. Diagnosing hardware and software faults and providing technical support to Motorola Solutions employees and contractors. • Create, maintain, and update IT equipment in our asset tracking software. • Provide mobile device support to include setup of devices (iOS, Android, etc.) to connect to the mobile device management system and remote authentication applications. • Assist with IT onboarding of resources including new pc’s, loaner pc’s, IT Training, etc. Complete IT responsible tasks associated with the offboarding of retired resources assets. • Prioritize critical issues and escalate issue(s) following the defined process. • Coordinate between other IT resources ( internal and external) and vendors to resolve issues and proactively evaluate and avoid future issues related to hardware and software on users computers. • Track all customer communication and users requests / problems in Service now incident tracking system. Ensure customer satisfaction by reviewing and performing follow-up communications on open/closed tickets. Update associated knowledgebase with standard resolutions as required. • Create and maintain in-house documentation; these include but are not limited to checklists, IT Asset Management, general policies and procedures. • Expand knowledge and learn new systems and procedures. • Individual must present a positive customer service experience for fellow employees • Perform inventory management tasks • Participate in Information Services projects and rollouts; as needed • Participate in the continual improvement of processes through the development and implementation of supporting documentation and procedures. • Prepare statistical and data reports, including usage trends and analysis, • Participate in equipment evaluations and future strategy discussions Desired Background/Knowledge/Skills • Excellent knowledge of PC and desktop hardware. • Excellent knowledge of PC internal components. • Hands-on hardware troubleshooting experience. • Technical knowledge of current protocols, operating systems, and standards. • Ability to operate tools, components, and peripheral accessories. • Able to read and understand technical manuals, procedural documentation and OEM guides. • Strong analytical and problem-solving skills • Ability to communicate effectively with others, both orally and in writing. • Engineering Applications Knowledge • Microsoft Office experience • VM Experience • ServiceNow Experience • Android and IOS experience Basic Requirements • 3+ years IT/Computer experience and prior technical support experience • 1 year Technical degree - preferred • One or more of the following certifications: Microsoft MCSE, Comptia A+ Certification, Google IT Support Professional, ACMT ( Apple) Travel Requirements 10-20% Salary based on experience and quarterly bonus based on performance Company DescriptionDSignage provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase productivity/sales, enhance communications, and modernize the physical space. We have been in business since 2003 and are located in Doral (Miami), FL For more info about us: provides digital signage, conference room, and audio solutions to clients in healthcare, retail, and corporate environments that increase productivity/sales, enhance communications, and modernize the physical space. We have been in business since 2003 and are located in Doral (Miami), FL\r\n\r\nFor more info about us:

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, you will be the front-line ambassador to our brand, dedicated to delivering a consistently high level of customer satisfaction. In this role you will be responsible for handling inbound calls, emails and cases resolving customer inquiries, and providing exceptional service that not only meets but exceeds customer expectations. The ideal candidate will be a compassionate, empathetic, and solutions-oriented individual with a genuine passion for helping people. This role requires a strong focus on first-call resolution, building positive customer relationships, and contributing to our company's reputation for outstanding service. We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. • High School Diploma or equivalent, • 18 years of age or older, • Proven call center experience, • Typing 30 WPM, • Proficient in PC operation and navigation, • Entry-level network troubleshooting, • Ability to set up home Wi-Fi network, • Ability to set up and configure a router or switch, • Core proficiency with a laptop or desktop computer, • Able to work independently, • Have excellent communications skills, both oral and written, • Ability to work in a constantly changing and fast paced environment, • Ability to stay composed and objective, • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to all customer inquires, • Provide excellent customer service through active listening, • Work with confidential customer informartion and treat it sensitively, • Aim to resolve issues on the first call by being proactive Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, FL location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to all customer inquiries, • Provide excellent customer service through active listening, • Work with confidential customer information and treat it sensitively, • Aim to resolve issues on the first call by being proactive Qualifications: • Proficient in Spanish and English., • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to all customer inquires, • Provide excellent customer service through active listening, • Work with confidential customer informartion and treat it sensitively, • Aim to resolve issues on the first call by being proactive Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to all customer inquires, • Provide excellent customer service through active listening, • Work with confidential customer informartion and treat it sensitively, • Aim to resolve issues on the first call by being proactive Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns, • Calmly attempt to resolve and de-escalate any issues, • Escalate interactions when necessary and appropriate, • Respond to requests for assistance and/or possible processing payments, • Track all call related information for auditing and reporting purposes, • Provide feedback on call issues Qualifications: • High School Diploma or equivalent, • IT/Network certifications/degrees preferred, • 18 years of age or older, • Proven call center experience, • Typing 25 WPM, • Proficient in PC operation and navigation, • Entry-level network troubleshooting, • Ability to set up home Wi-Fi network, • Ability to set up and configure a router or switch, • Core proficiency with a laptop or desktop computer, • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Category : Customer Service/Support About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: • Paid Training, • Competitive Wages, • Full Benefits (Medical, Dental, Vision, 401k and more), • Paid Time Off, • Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. • Handle and carefully respond to all customer inquires, • Provide excellent customer service through active listening, • Work with confidential customer informartion and treat it sensitively, • Aim to resolve issues on the first call by being proactive Qualifications: • High School Diploma or equivalent., • Minimum of 6 months of customer service experience., • Must be 18 years of age or older., • Ability to type at least 25 words per minute., • Comfortable with desktop computer systems and have general knowledge of Windows-based systems., • Customer service and/or sales experience preferred., • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven., • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals., • Communication: Outstanding communication, listening, and analytical skills., • Organizational Skills: Strong organizational and problem-solving skills., • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused., • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts., • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making., • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Business Operations Specialist Location: Miami, FL 33133 (Fully Onsite) Company: Founded over two decades ago, Boyne Capital is a rapidly growing Miami, Florida-based (Coconut Grove) private equity firm focused on investments in lower middle market companies. We have built a firm that prizes the intrinsic value of the work and the people who work here, over the formalities and pretenses of the corporate world. We are a team eager to foster growth and development-to recognize each other’s successes and promote from within. As a result, we have created an open and supportive workplace of hard-working, highly qualified professionals who care just as much about each other as we do our portfolio companies. Opportunity: Reporting to the VP Controller, you will provide operational support to the team across compliance, contract & vendor management, onboarding/offboarding, training, information technology, accounting/finance as well as investor relations. The ideal candidate is a highly motivated professional who thrives in a fast-paced, small team environment, possesses strong business, technology and communication skills, as well as demonstrates efficient organization and time management skills. Independent judgment is required to plan, prioritize and organize a diversified set of responsibilities. The position is an excellent opportunity for a professional interested in supporting a broad team, learning about private equity and expanding their skillset. Key Responsibilities: Compliance – Regular support of SEC compliance program, including tracking, testing and document preparation to maintain regulatory review preparedness • Maintain SEC compliance system by assigning/monitoring task completion, adding/removing employees, and updating tasks as needed, • Actively support the CCO and assist with managing the Company’s compliance program, including managing Company entity lists, policy maintenance, and updates as needed, • Support/perform monthly compliance testing and tracking per the annual compliance calendar, • Monitor and manage the Company’s entity compliance with the states and maintain relationship with the registered agent Contract & Vendor Management – Contract administration & management of specific vendors • Manage the Company’s contracts including master list maintenance, reviews, and renewal monitoring, • Assist with invoice review/approvals, • Manage and support a subset of the Company’s vendors to include systems vendors (e.g., training vendors, IT provider, data room (Firmex), compliance system, copier vendor, etc.), • Manage Company’s virtual data room including managing storage space, downloading rooms for server backup, setting up new rooms/folders, as well as user access Human Capital – Onboarding of new hires and firm training • Lead the onboarding and offboarding of employees, ensuring tasks are assigned and completed, • Manage Company’s annual training program, including user setup/removal, status of training completion and contract renewals Accounting/Finance - Administrative support for Accounting/Finance • Assist with communications to investors and portfolio companies, • Implement task and process automation where applicable, • Support Accounts Payable and Accounts Receivable functions, • Reconcile and manage receipts for Company’s corporate credit card and deposit checks, • Support the replication and review of various financial/legal documents, • Assist with and support special projects and analyses as requested, • Opportunity to become a Notary IT Support/Asset Management – Dedicated point of contact with IT provider for team’s IT experience and support • Assist with managing the Company’s third-party IT provider, including IT issue monitoring and resolution, • Maintain the Company’s fixed asset system, primarily IT equipment, • Order IT equipment as requested by IT or management Qualifications: • Associate degree or bachelor’s degree required, • 2-3+ years of experience supporting business operations, including working with Accounting/Finance/Compliance departments, • Experience working in different types of software systems, including user setup, reporting, and supporting enhancements, • Proficiency in Microsoft Office suite, with emphasis on Excel and Word, • QuickBooks Desktop experience, a plus, • Process oriented mindset, • Embraces change with experience streamlining/improving processes and systems, • Able to work onsite in Miami

Job Description Job Summary: We are seeking a Level 1 Helpdesk Support Engineer to provide first-line support for all IT-related issues within our organization. The ideal candidate will possess excellent communication skills, technical troubleshooting abilities, and a strong customer service mindset. As a Level 1 Helpdesk Support Engineer, you will be responsible for responding to basic IT queries, resolving hardware and software issues, and escalating complex problems to higher-level support when necessary. Key Responsibilities: • Technical Support & Troubleshooting:, • Provide first-level technical support for end-users by addressing hardware, software, and network issues via phone, email, or ticketing system., • Diagnose and resolve issues related to operating systems, software applications, printers, and networking connectivity., • Log and document all incoming support requests, ensuring clear communication and detailed records for future reference., • Perform basic troubleshooting of desktop systems, peripherals, and mobile devices., • Incident Management:, • Act as the first point of contact for all IT-related support requests, ensuring timely and effective resolution of issues., • Escalate unresolved issues or incidents to the appropriate Level 2 or higher support teams., • Track incidents through to resolution, ensuring that user issues are properly addressed and documented in the incident management system., • System Setup and Configuration:, • Assist in the installation and configuration of desktop computers, laptops, printers, and other peripherals., • Set up user accounts, email configurations, and network permissions based on organizational protocols., • Ensure all software and hardware configurations are compliant with internal standards and security guidelines., • Customer Service & Communication:, • Provide excellent customer service, ensuring that users’ issues are resolved promptly and efficiently., • Maintain a professional and positive attitude when dealing with internal users, clients, and external vendors., • Communicate technical information to users in a clear, concise, and non-technical manner., • System Maintenance:, • Assist in the maintenance and updates of computer systems and software applications, ensuring they are up to date with the latest patches and updates., • Perform routine checkups and system diagnostics to identify potential issues before they impact operations., • Documentation and Reporting:, • Create and maintain knowledge base articles, FAQs, and documentation to assist end users and other support personnel., • Provide regular status updates to users and management on the progress of ongoing support requests., • Prepare and submit reports on common issues, trends, and service metrics to management., • Training and Guidance:, • Provide guidance to end-users on basic IT procedures, best practices, and system usage., • Assist in training new staff on IT systems, software, and basic troubleshooting., • Onboarding and Offboarding, • Activate and deactivate new users., • Manage the procurement and inventory of Hardware., • Proven experience (1-2 years) in an IT support or helpdesk role., • Experience with O365 and the features and tools associated within the platform., • Experience with Microsoft Entra for users authentication., • Strong understanding of computer systems, hardware, and software applications (Windows, macOS, and mobile operating systems)., • Basic knowledge of networking concepts, TCP/IP, DNS, DHCP, and VPN configurations., • Familiarity with common business software (Microsoft Office, email clients, and web browsers)., • Strong problem-solving skills with the ability to troubleshoot technical issues., • Excellent communication skills, with the ability to explain technical issues to non-technical users., • Ability to prioritize tasks and manage time efficiently in a fast-paced environment., • Customer-oriented mindset, with a focus on delivering high-quality support., • A degree or diploma in Information Technology, Computer Science, or a related field., • Experience with ticketing systems such as SolarWinds, ServiceNow, Zendesk, or Jira., • IT certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional (MCP)., • Experience with remote support tools and platforms (e.g., Dameware, TeamViewer, Remote Desktop)., • Knowledge of Active Directory, Group Policies, and Exchange., • Familiarity with antivirus and endpoint security tools such as Defender or Cylance.

Job Description Position Title: Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Position Type: Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university’s Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally., • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities., • University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies., • Special Projects: Execute special projects assigned by the President or supervisor., • Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations., • Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: • Assist staff with basic training in computer software or network use, as directed., • Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed., • Support the IT department operations and routine maintenance., • Document and report security incidents; assist in assessing their impact under supervision., • Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators., • Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools., • Conduct periodic vulnerability scans and patches., • Follow instructions from IT system administrators regarding access privileges and security controls., • Stay informed about basic security trends and participate in required training., • Conduct periodic audits of managed systems and help review network security settings., • Help secure Azure resources (VMs, databases, storage) by following established procedures., • Support the use and monitoring of Azure Sentinel and other security tools as directed., • Work with the IT team on security projects and daily operations., • Apply operating system and software updates to staff workstations., • Monitor and investigate system backups failures., • Coordinate with vendors for equipment replacement or support., • Support workstation setup, software testing, and remote assistance., • Monitor and investigate network security systems and resolve issues., • Document incidents and resolutions for routine technical issues., • Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats., • Manage Azure Sentinel, our cloud-native SIEM solution., • Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts., • Provide user assistance with the proper and efficient use of their systems, • Keep staff workstations up to date with OS patches, drivers, and software updates, • Work with vendors on behalf of users and for replacement equipment, • Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments., • Provide technical support and training to staff on cybersecurity best practices. Requirements: • Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role, • Familiarity with Azure services (such as Azure AD, Azure Firewall), • Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems., • Understanding of VPNs, LAN/WAN networking, and basic patch management., • Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery)., • Familiarity with Windows and Mac operating systems; ability to provide desktop support., • Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments)., • Experience with setup and maintenance of network devices (switches, routers, firewalls)., • Ability to follow established procedures for asset management and patch management., • Understanding of Active Directory and security best practices., • Strong communication and teamwork skills; able to follow instructions and escalate issues as needed., • Commitment to maintaining confidentiality and privacy of information and records., • Willingness to work flexible hours, including occasional weekends or after-hours support., • Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required., • Experience working with Windows / Mac OSX desktop., • Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable, • Experience working with Asset/Image Management and patch management solution, • Microsoft Active Directory and Security best practices., • Must be a flexible and reliable team player, • Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records., • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management, • Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made., • Must be able to work weekends and after hours whenever needed License/Certification: • Azure: Azure Security Engineer Associate, Azure Administrator (Preferred), • CompTIA Security+,, • LAN/Networking: 2 years (Required), • Active Directory: 2 years (Required), • CompTIA Network+ 3 years (Required) Job Type Full-time

Job DescriptionAt Quadel, we believe great work starts with great people. That’s why we focus on building teams that care deeply about the communities we serve and the colleagues we work beside every day. We’re currently seeking dedicated professionals who are ready to grow with us and help drive our mission forward. JOB SUMMARY The IT Desktop Technician will provide critical onsite support for users across three Miami-based offices. This is a hands-on role where you will serve as the "boots on the ground" contact, working closely with the internal IT Manager and our Managed Service Provider (MSP). DUTIES AND RESPONSIBILITIES • Provide immediate, face-to-face technical support for hardware, peripherals (printers, docking stations), and the Microsoft Office suite. Monitor and respond to service requests in a timely manner., • Deployment of workstations and laptops. This includes unboxing, hardware configuration, and utilizing modern deployment tools to ensure every device meets corporate standards before reaching the user., • Provision and manage company mobile devices (smartphones/tablets). Ensure proper enrollment in security platforms, configure email and essential apps, and provide user training on mobile security protocols., • Assist the IT Manager in coordinating with the MSP. You will be responsible for handling local tasks that require a physical presence, such as "smart hands" support for workstations, mobile devices, printers and scanners, and networking equipment., • Help users with password resets, MFA enrollment, and basic Microsoft 365 account issues., • Provide onsite setup and troubleshooting for cloud-based desk phones and conference room AV equipment., • Maintain an accurate and up-to-date inventory of all IT assets across our three office locations. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS • Experience: 1–2 years of experience in a desktop support or help desk role., • Technical Knowledge:, • Microsoft 365: Proficiency in supporting Outlook, Word, Excel, and Teams., • Provisioning Tools: Experience with device imaging or automated deployment (e.g., Windows Autopilot)., • Advanced knowledge of Windows 11 and mobile device connectivity (iOS/Android)., • Strong troubleshooting skills for laptops, desktops, and office peripherals., • Patient, professional demeanor with the ability to explain technical fixes to non-technical staff., • Ability to travel between our three local Miami offices as needed., • Familiarity with Microsoft Entra ID and Microsoft Intune for device management and provisioning., • Basic understanding of network hardware and VPN connectivity., • Must be certified in CompTIA A+, Network+, or Microsoft 365 Certified., • Endpoint Administrator Associate certifications are a plus but are not required., • Proficiency in written and spoken English is required to effectively communicate with customers, team members, and management., • Professional working proficiency in Spanish/Creole a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT • Occasionally required to stand., • Occasionally required to walk., • Frequently required to sit., • Continually required to utilize hand and finger dexterity., • Continually required to talk or hear., • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard., • Occasionally/required to lift/push/carry items up to 35lbs. Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law. Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process. Employment is contingent upon successful completion of pre‑employment requirements, which may include background screening, pre-employment drug test and verification of credentials. This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities. Powered by JazzHR Jc08FaM1er

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong. Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities. WHAT WE OFFER • Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from., • Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed., • Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies. POSITION SUMMARY Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale healthcare environment. The ideal candidate will have experience with cloud-based VDI solutions and clinical workflows. PRIMARY RESPONSIBILITIES • Design, deploy, and manage VDI environments (Azure, Citrix, VMware)., • Ensure seamless access to clinical applications and data., • Support system updates, performance tuning, and incident management., • Collaborate with clinical IT teams on workflow improvements. EXPERIENCE/EDUCATION REQUIREMENTS • 5+ years of recent experience with desktop infrastructure in healthcare., • Strong VDI implementation knowledge, including Azure Virtual Desktop., • Familiarity with Meditech access and performance optimization., • Understanding of HL7/FHIR protocols., • ServiceNow ticketing experience. SKILLS/REQUIREMENTS • Critical thinking and problem solving., • Project management experience., • Demonstrated ability to manage multiple priorities and deadlines., • Adaptable to changing priorities, tasks, and work scheduled to meet customer service standards., • Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Stefanini is a full service global provider of offshore onshore and nearshore IT services including application development and outsourcing services IT infrastructure outsourcing (help desk support and desktop services) systems integration consulting and strategic staffing to Fortune 1000 enterprise

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About us: ERG is a leading U.S. based, privately held, independent clinical research site company, and provider of clinical development services with an expertise in early and late stage neuroscience drug development. With 21 wholly owned clinical sites and 5 affiliated sites, we conduct in-patient and out- patient phase I-IV clinical research studies. ERG has 340+ in-patient beds, a large and growing database of patients suffering from mental illness, neurological disorders, sleep disorders, addictions, Acute and Chronic Pain, diabetes and other illnesses as well as normal healthy volunteers who participate in trials for the advancement of medicine. With access to over 32 million patients/subjects and 5000 + completed trials, ERG continues to grow its capabilities and expand into indications where there are tremendous unmet medical needs in the United States and globally. Job Description: The IT Support Administrator is responsible for all levels of IT support within Clinical Pharmacology of Miami (CPMI). Additionally, when appropriate, the IT Support Administrator will provide IT Support to Evolution Research Group (ERG) and Lotus. The IT Support Administrator responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. Responsibilities: This is a full-time hybrid position based out of the CPMI location in Miami. Although the IT Support Administrator could be asked to assist with other sites, their primary responsibility is supporting CPMI.This role reports directly to the IT Director The expected support includes: • Own and resolve end‑user IT issues through research, diagnosis, troubleshooting, and follow‑up, • Log, track, prioritize, and manage support tickets in accordance with SLAs, escalating issues as needed, • Following standard procedures for proper escalation of unresolved issues to the appropriate internal and external teams, • Administer and maintain company systems and infrastructure (Office 365, Azure AD, CTMS, Devana, RealTime, Devana, etc.), • Provide technical support to clients and clinical staff via in‑person, phone, email, and chat, • Perform employee onboarding/offboarding, device setup, and access management, • Maintain accurate documentation, system records, and device inventory, • Communicate recurring issues, prepare reports, and provide updates to IT leadership, • Ensure internal IT systems are up to date and operational Skills and Qualifications: • Education and experience, • BS degree in Information Technology, Computer Science or relevant field or on the job training equivalent, • Proven work experience as a Technical Support Tech, Desktop Support Engineer, IT Help, • Desk Technician or similar role, • Strong experience with Office 365 Administration, Windows environment and Azure AD management, • Networking experience – Unifi experience a plus, • Requirements, • Bi-lingual in English & Spanish is a requirement, • Ability to diagnose and troubleshoot basic technical issues, • Familiarity with remote desktop applications and help desk software, • Excellent problem-solving and communication skills, • Ability to provide step-by-step technical help, both written and verbal, • Excellent customer service skills, • Understands regulatory requirements, as well as Good Clinical Practices (GCP) and, • International Conference of Harmonization (ICH) guidelines., • This job will require flexibility in working hours to accommodate emergencies at the sites.

Job Description Salary: $80k-$100k Were NEXA, one of the fastest growing technology companies in Florida. As a mobility solutions provider, we offer services critical to organizations that are looking to bring to market innovative mobile products. In laymans terms, you ask? Well, we design, engineer, and manufacture unique mobile solutions that enable some of the most interesting companies in the world (some of which you likely use regularly) to bring smart solutions to market quickly and efficiently, and then we deploy and support these large-scale fleets of devices to make our clients business operations even easier. Our clients come from diverse industries, many of which form the cornerstones of our modern society, including healthcare, retail, defense and food delivery. So, in a sense, working at NEXA means youll be helping to enhance and streamline the functioning of our everyday lives. Still reading? Well, heres what WERE looking for. The ideal NEXA employee is someone who is accountable, can work independently or as part of a team, and has an interest in propelling innovative technology into the broader ecosystem. Were looking for team members that will speak their mind, accept feedback, and continue to drive our growth. If you think you fit the bill, andyourecurious to hear more,wedlove to see your application! We are looking for an Infrastructure & Support Engineer to join our IT team! You will be responsible for managing and supporting our infrastructure systems, focusing on Azure cloud services, Linux environments, and desktop support. You will also implement and maintain security best practices while ensuring compliance and participating in on-call rotations to provide operational support. Responsibilities: • Administer and optimize Azure and AWS cloud infrastructure., • Ensure cloud services are reliable and optimized for performance., • 9% uptime; successful deployments., • Manage and maintain Linux-based systems., • Regular updates and monitoring and alerting to maintain stability and security., • 9% uptime; patch compliance., • Provide desktop support for end-user devices, including troubleshooting hardware and software issues., • SLA adherence and positive end-user feedback (>95% satisfaction)., • 90% of tickets are reviewed and answered within 24 hours., • Implement and monitor security controls, including vulnerability management and incident response., • Continuous monitoring and remediation of security risks., • 100% compliance; zero critical vulnerabilities within 3 days., • Participate in on-call support for critical systems and services., • <30 min response for critical incidents., • Collaborate with cross-functional teams to ensure system reliability and security., • Employees will be required to adhere to NEXA's information security policies and procedures. Qualifications: • Bachelors degree in computer science, engineering, or 6+ years of relevant field experience, • 6+ years of experience with Microsoft Office, APIs Integration, Systems Management, Product Development, System Development, and Integration, • Azure Cloud Certification required, • Hands-on experience with Azure, AWS, DevOps and TechOps, • Proficiency in administering Microsoft applications (e.g., Office 365, SharePoint, Dynamics), ERP systems, and other enterprise software solutions, • Familiarity with security principles and practices, including access controls, encryption, and vulnerability management, • Cloud Architecture experience with development on AWS and Azure, • Experience in Server/cloud administration including:, • Operating Systems, • Networking and VPNs, • Security and Patch management, • Virtualization and Containers, • Scripting and Automation, • Monitoring and Performance, • Backup and Recovery, • Desktop Support experience, • Highly desired:, • Microsoft 365 Fundamentals certification, • AWS certification, • ITIL certificationsCompany DescriptionNEXA is a mobility solutions provider focused on providing services critical to organizations looking to deploy and/or bring to market innovative mobile products. We design, engineer, and manufacture turnkey solutions that enable our clients to bring smart devices to market quickly and efficiently, while also taking the burden of deploying and supporting these devices off their plate.NEXA is a mobility solutions provider focused on providing services critical to organizations looking to deploy and/or bring to market innovative mobile products. We design, engineer, and manufacture turnkey solutions that enable our clients to bring smart devices to market quickly and efficiently, while also taking the burden of deploying and supporting these devices off their plate.

Job Description JOB SUMMARY: The Senior Commercial Construction Administration Officer is responsible for administering Residential, Commercial, SBA 504 and 7A, Multifamily and/or Builders line construction loans including complex syndicated or participated relationships, acting on behalf of the Bank as either Lead Arranger/Agent or Participant. This role ensures compliance with legal agreements, accurate financial administration, strong internal controls, proactive risk identification and effective communication with builders, clients, bankers, syndicate/participation members, and adherence to regulatory and internal risk standards from pre-closing thru payoff or conversion to permanent financing The positions directly supports Seacoast Commitment to prudent growth, relationship-based banking, consistent execution of policies, procedures and regulatory requirements. Implicit to the role is being a collaborative team player with strong relationship management, customer service and communication skills. Ability to work in a fast paced, deadline driven environment while delivering highest levels of customer service. Core Responsibilities Construction Loan Administration (All Construction Loans) Administer the construction draw process including initiation of inspections, monitoring notice to owners and progress payment affidavits, coordinating draw requests, and obtaining title policy updates when required. Assure all documentation is in place for proper closeout of construction files through payoff or conversion to permanent loan. Monitor management reports and controls on an ongoing basis and timely report any discrepancies to department management and Banker. Assist in establishing and revising department procedures as necessary. Administer construction loan disbursements in accordance with credit approvals, loan agreements, participation/syndication documents, construction contracts and Seacoast Bank Policies • Review and approve construction draw requests, including inspection reports, lien waivers, budgets, and supporting documentation., • Monitor construction progress, budgets, retainage, and contingency utilization And remaining funds to compete., • Ensure compliance with loan covenants, reporting requirements, and syndication/participation agreements., • Coordinate with Relationship Managers, Credit, Legal, Inspection Vendors, and External Counsel as needed., • Identify, escalate, and resolve exceptions, borrower non-compliance, cost overruns, and delays., • Maintain accurate loan records, participant balances, and construction administration files., • Support audits, internal reviews, and regulatory examinations., • Communicate with commercial or residential lenders, CBCs, builders, inspectors, borrowers and others in order to resolve disputes and problems., • Assist in maintaining department procedures, production and maintenance of appropriate reports, audit and compliance follow-up., • Responsible for understanding and maintaining knowledge of Loan Policy and ensure procedures for exceptions to lending policy are appropriately documented and request changes to policy or procedures to ensure conformity when applicable., • Adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations and laws, and bank policies and procedures., • Ensure adherence to AML/BSA requirements, operational procedures, credit policy, loan policy, audit procedures, risk/control expectations, dual control, data security, Business Continuity, and all other regulated banking requirements., • Serve as the primary construction loan administrator representing Seacoast Bank to syndicate and participation partners., • Establish and maintain participation records, participant shares, funding accounts, and billing schedules., • Review, approve, and process construction draws; allocate and disburse funds to the borrower, • Prepare and distribute draw notices, funding requests, and advance allocations to participant banks., • Ensure timely billing and collection of participant funding, fees, and reimbursements., • Monitor and enforce construction and loan agreement terms, including budgets, milestones, and covenants., • Communicate construction progress, issues, exceptions, and material changes to all participants., • Coordinate amendments, waivers, extensions, and consent requests with participants and Legal., • Administer interest, fees, reserves, escrows, and retainage accounts., • Review participation agreements, loan documents, and construction administration procedures, Frameworks established by the Lead Bank, • Fund advances accurately and timely based on lead bank notices and participation percentages., • Reconcile participant balances, interest, fees, and principal activity., • Monitor lead bank construction administration, draw approvals, and compliance with loan terms., • Review construction reports, inspections, and material updates provided by the lead bank., • Identify concerns, deficiencies, or covenant issues and escalate in accordance with internal policy., • Review and respond to consent , amendments, , waivers Requests in coordination with Credit and Legal., • Bachelor’s degree in Business, Finance, Accounting, or related field, or equivalent experience., • Five or more years of experience in construction loan administration, syndicated lending, or commercial loan operations., • Strong understanding of real estate documentation, construction loan agreements, AIA documents, syndicated loan structures, participation agreements, and agent bank responsibilities., • Working knowledge of construction lending, disbursement controls, lien law, and inspection processes and risk mitigation best practices, • Strong analytical, organizational, and problem-solving skills with attention to detail and documentation accuracy., • Excellent written and verbal communication skills (internal partners, borrowers, and bank-to-bank interactions), • Ability to manage complex loan structures, competing priorities, and time-sensitive funding requirements, • Sound risk judgment with the ability to identify issues early and escalate appropriately, • Proficiency in loan servicing and construction administration systems, document management platforms, and Microsoft Excel. IBS Core and Built System experience and Co-polit and AI technology a plus, • PC Proficiency in Desktop and/or Laptop devices, with Construction Administration and loan servicing systems, as well as Microsoft Office Suite Software. Ability to transfer skills to other software programs. and Personal computer proficiency with Excel and Word with adaptability to transfer skills to other software programs. Must have ability to conceptualize and construct spreadsheets using Excel, and ability to troubleshoot and correct errors in formulas or calculations. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1

Job Description Job Title: Field Service Engineer I – Medical Electro-Mechanical Equipment Location: Miami, FL Job Type: Full-Time | Temp-to-Hire Pay: $26.50 per hour Job Summary: Quest International is hiring a hands-on Field Service Engineer I to support medical and industrial equipment in the field. This role focuses on installation, preventative maintenance, troubleshooting, and corrective repair. This is a travel-heavy, customer-facing field service role for someone who is comfortable working independently, using diagnostic tools, and servicing electro-mechanical systems. The requisition specifically calls for FRU-level troubleshooting, experience with electro-mechanical products, work around complicated wiring harnesses and sensitive electronic components, and diagnostic-tool usage including a vacuum/pressure meter, frequency counter, and digital multimeter. It also asks candidates whether they have their own vehicle, can travel up to 80%, and have traveled for work before. What You’ll Do: • Perform product installations, preventative maintenance, and corrective maintenance/repair on medical and industrial equipment, • Troubleshoot to the FRU level, • Diagnose and repair electro-mechanical systems in the field, • Work with complicated wiring harnesses and sensitive electronic components, • Use service tools including a digital multimeter, vacuum/pressure meter, and frequency counter, • Travel to customer sites and work independently in the field, • Hands-on electro-mechanical troubleshooting and repair experience, • Ability to troubleshoot to the FRU level, • Experience servicing electro-mechanical products, • Experience working with wiring harnesses and sensitive electronic components, • Experience using a digital multimeter and other diagnostic/service tools, • Must be able to travel up to 80%, • Must have prior work travel experience, • Optical product experience, • Command line experience

Job DescriptionEnterprise ArchitectEmployment Type: Full-Time, Senior-LevelDepartment: Information Technology CGS is seeking an experienced senior-level Information Technology Enterprise Architect to support the I.T. business mission of a large-scale government enterprise’s IT infrastructure. The ideal applicant should demonstrate knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI. The applicant will also be tasked with collecting information for strategic business mission planning and IT investment. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The IT Enterprise Architect position requires the candidate to possess knowledge, experience, and abilities to broadly understand an organization’s various technologies and teaming with an organization’s leaders to collect information for strategic business mission planning and IT investment.- The IT Enterprise Architecture candidate will demonstrate s exceptional interpersonal and professional maturity and senior-level IT competency. Exceptional oral and written communication abilities and experience and knowledge and experience in organization processes and procedures specific to PMI, ITIL, CISSP, SDLC, Agile, ISSO, Six Sigma, and CMMI are superlative. - Experienced with various EA frameworks, including Zachman, and TOGAF, the EOUSA Enterprise Architect will provide a view for system owners, planners, designers, developers, and subcontractors to provide a holistic view of the enterprise from different perspectives with the understanding of budget constraints.- Additional demonstrated knowledge and experience in the following areas:- Demonstrated engineering abilities in Windows Desktop applications, remote access, MS Windows 7, SQL Server, VMware, EMC, SAN storage, Cloud as a service, Broadworks, Polycomm, BlackBerry, Apple iOS, information security, wireless technologies, system networking, etc.- Understanding and utilization of ITIL, project management (PMI), Agile, Configuration and Change controls.- Capability in providing technical engineering practices recommendations, advice, and enhancements from integration engagements of prior successful systems integrations.- Exceptional writing/verbal/interpersonal negotiation and communication skills with the ability to work confidently and independently with minor guidance. Ideally, you will also have:- VMware server and VDI understanding/experience.- Knowledge of PKI.- MS Windows 2003 Terminal Server.- MS Windows 2008R2 Server.- Cisco UCS.- Broadworks.- Polycomm.- BlackBerry, iOS, Android OS.- Project Management Professional (PMP).- ITIL.- CISSP. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description Seeking an Office Assistant committed to providing premier client service while performing a wide variety of assignments in a team environment. The Office Assistant has good communications skills, the ability to prioritize workloads and maintain the kitchens and office supplies for the office. General duties include managing space reservations, point of contact for facilities related issues and providing on site IT support as needed. Office Assistant Responsibilities: • Manage space reservations via hoteling software system for workspaces and conference rooms, • Manage and maintain inventory of kitchen and office supplies, including printer paper and toner supplies, • Maintain hoteling offices, workstations and conference rooms, including room set-ups and break down, • Place catering orders, including set up for office meeting meals, • Provide support for client deliverables as needed, • Manage mail, Fed Ex, UPS and courier requests, • Act as point of contact for facilities related requests. May utilize property management work order system, • Provide reception coverage as required, • Provide limited trouble shooting of office equipment and kitchen appliances, • Provide limited IT support for office, i.e. conference room AV, video conference equipment support, desktop equipment trouble-shooting, • High School Diploma/GED required, • 1 year of related experience in an office support or related role preferred, • Proven commitment to providing exceptional client service and ability to build rapport and effectively interface with all levels within the firm, • Strong verbal and written communications skills, • Proactively manage multiple tasks and prioritize workload to meet deadlines, • Ability to interact and team with individuals at all levels, • Proficient in Microsoft Office Suite and aptitude for learning internal programs and software, • Ability to follow-up and address issues in a timely and prompt manner. Informing stakeholders and team members of status, • Strong attention to detail, commitment to producing accurate work

The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. The Level III Technician works jointly with the sales team to pr

We are looking for an experienced IT Support Technician to provide first-line support and assist with IT validation activities for a Miami-based operation. Role As a Hybrid IT Support Technician, you will maintain the day-to-day provision of IT Support Services to our internal offices and remote sta

The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The objective will be to

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Ability to troubleshoot and PCs, printers, and cellphones with MAC & Windows. Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone. Support for laptop, desktops, and printers.

We're seeking an IT Support Specialist – Tier 1 to deliver high-quality front-line technical support across the organization. Help standardize IT processes as PCC transitions to an in-house support model. You'll manage Tier-1 requests, support onboarding/offboarding, and help transition IT operati

Ability to lift 40 lbs, work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation. Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focu

This individual will work closely with IT and business stakeholders to rapidly deliver both front-end and back-end PowerBI solutions that are scalable, intuitive, and aligned with best practices. Work with IT to evaluate data sources, address data quality issues, and set up efficient data pipelines.

Responsibilities include managing support requests, onboarding new hires, and transitioning IT operations in-house. A growing healthcare MSO is seeking an IT Support Specialist to provide first-line technical support across multiple locations. Ideal candidates should have 1-2 years of IT support exp

Professional and tactful interpersonal skills with the ability to interact with a variety of personalities. Coordinates with the NOS (New office setup) team on IT updates, office moves, splits and other activities. Responsibilities include vendor coordination, setting up hardware/software installati

The position offers a hybrid work schedule and a range of benefits including health insurance and tuition reimbursement.

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job,

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv