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Job Description PLEASE NOTE: This position is an in-office position in Houston, Texas, and the role will include both help desk and field technician work. The position will also require travel between customers around the greater Houston Area. We are a Managed Service Provider (MSP) specializing in IT, Telecom, Cabling, and Audio Visual services, operating from our offices in NYC, South Florida, and Houston. Our primary focus is to deliver comprehensive technology solutions to small and mid-sized businesses. We take great pride in fostering exceptional growth opportunities and hands-on training for our dedicated team. Our approach to talent development is unparalleled, as we actively nurture our technicians’ potential to ascend to management or assistant management roles, typically within 18 months of joining our team. We firmly believe in the growth of our employees and have high expectations that they will reach high levels of success within our organization. As a Help Desk and Field Technician, your responsibilities will include providing both remote and on-site support for desktop operating systems (Windows and OSX), software, printers, VoIP telephone systems, and mobile apps. You will engage directly with clients in person, by phone, and via email, making effective time management skills essential. This dual-role position will also give you the opportunity to perform and assist with cabling duties at various locations, requiring your technical expertise on-site. To thrive in this role, we expect you to possess an educational background in IT and/or hold relevant certifications. Join our team and contribute your skills to providing top-notch IT support. Employee mileage will be reimbursed for travel to and from customer sites, in addition to a $50/month reimbursement for mobile phone plans. Interviews: • All interviews will be conducted via Zoom initially and will be followed up with an in-person meeting., • Full-time with minimal (usually no) overtime required., • All candidates are required to work from the office 5 days a week., • Varies by skill level – Please see the job post for salaries, • Delivering IT and telecom support to clients through phone, email, remote sessions, and in-person interactions., • Efficiently resolving hardware and software issues in both Apple and Windows environments., • Providing mobile device support., • Acting as first point of contact for incoming help desk requests, ensuring prompt resolution or escalation., • Conducting basic end-user training to empower clients in utilizing their systems effectively., • Windows Desktop expertise, • OSX Desktop proficiency, • Proficiency in Microsoft Office, including Outlook, • Basic networking knowledge, • Windows Server administration, • OS X Server management Pay: $42,500.00 - $52,500.00 per year Benefits: • 401(k), • 401(k) matching, • Help Desk or IT Support: 1 year (Preferred) Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Paid time off Education: • Associate (Required) License/Certification: • CompTIA A+ (Required) Ability to Relocate: • Houston, TX 77068: Relocate before starting work (Required) Willingness to travel: • 25% (Required) Work Location: In person Company DescriptionWe are an IT/Telecom/Cabling/Audio Visual company located in Midtown Manhattan, Texas and Miami, offering complete technology solutions to small and mid-sized businesses.We are an IT/Telecom/Cabling/Audio Visual company located in Midtown Manhattan, Texas and Miami, offering complete technology solutions to small and mid-sized businesses.

Job Title: IT Support / Helpdesk Analyst (L1) Location: Houston (Onsite – 5 days/week) Employment Type: Contract We are looking for a Junior IT Support / Helpdesk Analyst who is at the beginning of their professional journey and eager to learn and grow in a corporate IT environment. This is a Level 1 support role, ideal for someone with strong communication skills and basic technical knowledge. You will be the face of IT support, assisting end users and ensuring a smooth technology experience across the organization. 🔹 Key Responsibilities • Provide onsite IT support for end users (desktops, laptops, peripherals), • Handle and resolve IT support tickets requiring physical presence, • Perform basic troubleshooting (hardware, software, Wi-Fi, connectivity issues), • Manage user accounts in Active Directory (password resets, account unlocks, MFA issues), • Support Microsoft environment (Office 365, Outlook, etc.), • Assist with desktop setup, reimaging, and onboarding/offboarding, • Troubleshoot workstations, monitors, docking stations, and related hardware, • Maintain and track hardware inventory, • Provide basic support for telephony systems (training will be provided), • Escalate complex issues to external support teams when required 🔹 Required Skills & Qualifications • 0–2 years of experience in IT Support / Helpdesk / Desktop Support, • Basic understanding of:, • Windows OS (Windows 10/11), • Microsoft Office / Microsoft 365, • Networking fundamentals (Wi-Fi, connectivity), • Familiarity with Active Directory is a plus, • Any desktop/IT certifications are an advantage, • Bachelor’s degree preferred (not mandatory) 🔹 What We’re Looking For • Strong communication and interpersonal skills, • Customer-focused mindset – ability to interact confidently with business users, • Willingness to learn and grow in IT support, • Hands-on attitude with interest in troubleshooting and fixing systems, • Open to candidates from small organizations or non-corporate environments transitioning into enterprise setups

Minimum Experience 3+ Years of Field Services/Support Technician As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers. • As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:, • Provide customer facing end-user support that includes:, • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software., • Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc., • Perform onsite updates, Configuration changes, or Software installations., • Provide onsite technical assistance to End Users., • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent., • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed., • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement), • Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs, • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades., • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support, • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites., • Provide On-call support if required outside business hours on a rotational basis, • Provide Hand and Feet support for network data and voice devices, • FSO Telecom task:, • Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.), • Configuration of phones using SOP and Phones movement., • Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team., • Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk, • Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool, • Update the circuit inventory and vendor details for service provider to network voice team., • BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience, • One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting., • Experience with various desktop systems, operating systems, and diverse technical environments., • Excellent customer service orientation and verbal communication skills., • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices., • Ability to install software for and troubleshoot a wide range of applications., • Analytical thinking and problem-solving ability., • CompTIA A+ certification or equivalent certification, • Flexible for travelling to remote sites or cluster, • Provide assistance for network relates issues, • Should be able to lift weight up to 30 lbs at waist level, • Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team., • Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk, • Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool, • Update the circuit inventory and vendor details for service provider to network voice team., • Coordination with local vendor for ISP, OEM, channel partner and different team. HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Description Duties: The Helpdesk Support Analyst works in conjunction with all IT Department team members. Responsible for the help desk support and management of vendor accounts Primary responsibilities will include vendor quotes and vendor accounts. Helpdesk: Answers helpdesk calls and email, assisting users with basic software and logging work order for advanced problems. Vendor Quotes and account management: Get vendor quotes for specifications provided, enter requisitions, follow purchase orders, receive/check shipments when delivered, process invoices and maintain vendor files. Phones: Assist with telephone accounts and maintain the City's internal phone book. General: Assist the IT Department team as needed and providing support with projects if required. Other general office duties. Must have and maintain, without interruption, required certifications and licenses. Works assigned schedule and complies with the City's timekeeping and attendance policies. Qualifications Associate's degree in computer field with at least one year of related experience, or an equivalent combination of experience and training. One to three years of experience supporting desktop systems and applications of similar scope. Valid Texas Driver's License and good driving record. The City of Pasadena offers very generous benefits to all full-time employees. For example: • Employee-only medical insurance starts as low as $15 per month and the most expensive Employee & Family plan is less than $350 per month., • The City has its own medical clinic staffed with a M.D. and two medical assistants. Employees and their covered dependents over the age of 5 can visit the clinic FREE OF CHARGE., • Employees and their covered dependents also have access to Virtual Visits with a medical professional FREE OF CHARGE., • The City offers college tuition reimbursement of up to $3,500 per year., • As an employee, you will contribute a portion of your salary each pay-period towards your retirement and the City will match your contribution by 200%. Example, if you contribute $100, the City will contribute $200., • Civilian employees accumulate vacation at the following rates:, • Less than 6 years of service - two weeks of vacation per year., • From 6 to less than 11 years of service - three weeks of vacation per year., • From 11 to less than 21 years of service four weeks of vacation per year., • From 21 to less than 26 years of service five weeks of vacation per year., • From 26 years of service and up six weeks of vacation per year. Job Posted by ApplicantPro

Job Description Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Desktop Support Specialist for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 12+ Months Contract Location: Houston, TX Salary: $25.00-$30.00/Hourly Role: Desktop Support Specialist Primary Skills: HelpDesk Role Description: The Desktop Support Specialist must have 5+ years of experience. For this role, you should have expertise in both end-user computing and network support, along with the following skill set and responsibilities, and be prepared to take on on-call duties. Deskside Support - Field Support services provide hands-on support for infrastructure devices in the Workplace and field. Devices supported include PCs, mobile devices, printers, LAN equipment. Activities include hardware maintenance, software support and Installs, Moves, Adds and Changes (""IMACs""). Responsibilities: • Troubleshoot, install, printers, drive mappings, permissions, and other end-user computing environment related items., • Company Hardware and software maintenance and support Workplace (Laptops, Desktops, and iOS) device optimization and configuration, • Provide onsite desktop services for supported desktop, supported desktop software, and supported devices at Company-designated locations., • Provides meeting support and assistance with the use of AV hardware., • Set up and install A/V equipment such as projectors, TV's, speakers, microphones, and cameras., • Maintain functionality of A/V technology and replaces non-working, damaged or obsolete equipment; performs minor equipment repairs or replaces user-serviceable parts on A/V equipment. Education: Any Experience: Minimum 5+ years of experience Relocation: This position will not cover relocation expenses Travel: No Local Preferred: Yes Note: Must be able to work on a W2 basis (No C2C) Recruiter Name: Veena Grover Recruiter Phone: 412-525-7995 Benefits: We have various coverages and additional benefits to choose from: • Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll)., • Paid Leaves (Wherever applicable)., • Life & Disability Coverage (Upon eligibility)., • 401K Option, Education Assistance Program and more. Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job DescriptionABOUT NEXTDECADE CORPORATION NextDecade is committed to providing the world access to reliable, lower-carbon energy. We are focused on delivering secure and cost-effective energy through the safe and efficient development and operation of natural gas liquefaction capacity at Rio Grande LNG. Through our subsidiaries, we are developing and constructing the Rio Grande LNG natural gas liquefaction and export facility near Brownsville, Texas, with approximately 48 MTPA of potential liquefaction capacity currently under construction or in development, sufficient space at the site for up to 10 liquefaction trains, and a potential carbon capture and storage project. NextDecade’s common stock is listed on the Nasdaq Stock Market under the symbol “NEXT.” NextDecade is headquartered in Houston, Texas. For more information, please visit . SUMMARY OF THE ROLE IT Services Specialist will provide day-to-day and project-related technical support for the NextDecade Houston Corporate office. This includes analytical and problem-solving skills to contribute to problem resolution by closing/resolving tickets, giving first class, hands-on support to end-users including the Executive Team at the Houston Corporate Office. Under general direction, this role is responsible for 1st level IT support which may include Incident/Service Requests, Problem Management, Knowledge Management, Audio/Video Troubleshooting and escalation and follow-up for IT supported products and services in accordance with documented standards and procedures. Position requires a broad level of technical skills and decision making.KEY RESPONSIBILITIES • Manage the processing of incoming support requests to ensure courteous, timely, and effective resolution of end user issues, • Coordinate and/or perform hands-on fixes at the desktop level, installing/upgrading system software, hardware configuration and setup, manage applications and system tools., • Participate in technical projects including - Image/OS testing, new software rollouts, tenant migration and Azure/Active Directory consistency, • Application support lead for multiple programs, including administration of O365 environment (Azure, MS Teams, SharePoint, Exchange), • Help deploy/manage and inventory IT Asset Lifecycle Management program for end point computing devices, • Deliver frontline technical support for all employees and partners, • Promote and adhere to a culture of compliance and governance with respect to documentation, reporting, knowledge transfer and training, • Support talent recruiting, development and training programs, • Support and assist highly specialized and cross-functional teams in a fast paced and growing business environment, • Stay current on latest trends in IT Infrastructure and Cloud technologies and promote a culture of innovation and technology awareness, • Analyze and monitor for outages pertaining to our services, applications, and networking tools.REQUIREMENTS, • 5+ years of experience in IT Infrastructure, Technical Services, Help Desk/AV Support, Service environment, • Experience working with diverse corporate functions and balancing IT and OT requirements, • Self-starter able to drive towards goal and manage time effectively, • Analytical and the ability to think and resolve issues on the spot, • Able to work in a collaborative and fast-paced environment, • Ability to work efficiently within a team as well as being a self-directed worker that is comfortable working independently with little supervision, • Able to communicate and translate technical topics into easy-to-understand concepts, • Core understanding of resource management and allocation, • Knowledge on how other organizations can use current and emerging technologies to drive digital business, • Strong understanding of cloud computing capabilities and limitations, business drivers, virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models, • Customer escalation and conflict resolution skills required, • Ability to effectively document and develop standard operating procedures, • Excellent verbal and written communication skills, • Working knowledge of Active Directory, • Proficient use of Microsoft office tools including but not limited to Word, Excel, Outlook, SharePoint, Power BI, Azure, Exchange, MS Team, • Strong team building and leadership skills, • Energetic, enthusiastic, charismatic, • Entrepreneurial spirit

Job Description Summary of Position: The Support Analyst will be responsible for maintaining user uptime and improving computing experiences through effective remote problem identification and resolution while providing exceptional customer service. This person will receive service tickets indicating a user support request, that will need to be identified and will need to resolve the issues. The requests may involve working with other resources and vendors to deliver effective support services. The Support Analyst is responsible for follow up with service request tickets that they have been resolved and provide any additional technical support if needed to close the service ticket. This person will provide maintenance of the computer desktop and mobile environments, resolving problems, installing hardware and software, and supporting the internal IT helpdesk. Other responsibilities will include administration and internal support of the company’s PCs, printers, servers, and related equipment. Duties and Responsibilities: · Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. · Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment. · Install and support PC, laptop, tablet and mobile hardware and software (certifications from CompTIA, Microsoft or HDI are a plus). · Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function. · Participate in hardware and software reviews and recommend purchases. · Maintain inventory of installed software, manage software licensing, and create policies and procedures for upgrades. · Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. · Analyze and make recommendations for hardware and software standardization. · Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. · Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions. · Identifying, troubleshooting, resolving, and documenting user system issues · Maintaining customer satisfaction in every step of the service delivery · Installing, provisioning, supporting, configuring, evaluating, maintaining, monitoring, and analyzing systems and software in a client/server network environment. This includes work in Active Directory, asset management software and other systems · Utilizing remote monitoring and management software to resolve user requests · Documenting, reviewing, and improving existing or new procedures and workflows · Responding to user support request tickets, calls, and emails · Assigning ticket severity · Updating service work notes · Prioritizing work to resolve complex support user issues · Establishing a high level of personal credibility and building strong relationships · Maintaining ownership of service tickets throughout the life span of the support request · Collaborating with other MP staff and vendor support resources to resolve requests · Participating in ongoing personal training and attainment of technical certifications · Ensuring the security of all configurations made on end user systems · Providing updates, status, and completion information to management · Train users to use technology that is required for their job · Backup technician to help support our external customers Essential Education and Qualifications: · Strong verbal and written communication skills · Ability to remain calm while handling and prioritizing many tasks simultaneously · Organizational skills · Strong technical aptitude in areas of OS repairs, malware remove, and general computer troubleshooting · Understanding of desktop/laptop/mobile computing platforms and their hardware and software · Working knowledge in Microsoft Windows, Server OS, Microsoft 365, Active Directory, domain security, group policy and computer networking Preferred Skills: · Windows OS · TCP/IP · Microsoft 365 · Basic Active Directory understanding Physical Demands: · Ability to lift and/or move up to 50 pounds · Bending, stooping, kneeling Benefits offered to eligible employees include medical, dental, vision, and supplemental life insurance, along with Paid Time Off, paid Holidays, traditional and ROTH 401(k) options with company match, employee stock purchase plan, education assistance program, employee assistance program, training and development opportunities, Telecommunications Industry Registered Apprenticeship Program, and a Commercial Driver’s License obtainment program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. Jencap Partners is comprised of our corporate operations and service teams who support our staff in their commitment to achieve greatness and exceed the expectations of our agency partners. The goal of corporate functions is to provide the necessary infrastructure, expertise, and services that enable our business to thrive, while also contributing to the overall success, efficiency, and sustainability of the organization. We act as partners, aligning support strategies to achieve Jencap's broader objectives. . The IT Service Desk Engineer will work from our Houston, TX office. You will be required to be onsite 4 days a week and 1 day remote, during core business hours. This role requires onsite support at our Houston, TX office, where you will deliver technical expertise and provide top-tier customer service. Responsibilities: • Receive, prioritize, and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs)., • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve complex issues. Provide high-quality end-user support while adhering to established operational and procedural measures., • Manage user and device event tracking through Zendesk ticketing system., • Collaborate closely with our user community, understand their unique needs, and deliver solutions that enhance their productivity and effectiveness., • Maintain a customer-centric approach to all interactions and foster strong relationships with the user community., • Provide technical and troubleshooting assistance related to MS Windows/Office and other desktop applications., • Enroll and administer thin clients using Azure virtual desktop., • Maintain and support office telephone systems and software, audio-visual (AV) equipment and multi-function printers., • Manage user/computer/group objects within Azure and on-prem Active Directory (e.g., password resets, adds/moves/changes, folder/share permissions)., • Provide limited technical and troubleshooting assistance related to the company's critical business systems and on-boarding activities., • Perform on-call duties and technical implementations/upgrades that may occur after normal business hours and on weekends as required to minimize business impact., • Assist with users becoming and remaining compliant with the company's IT security policies and minimum standards., • Participate in the creation and maintenance of enterprise operations documents (i.e., policies, standards, procedures, Knowledge base and guidelines)., • Liaise with third parties as it relates to any of the above., • Bachelor's degree in computer science, Information Systems, or other related field, or equivalent work experience preferred., • 2 to 5 years of relevant experience., • Self-starter who takes initiative and requires minimal supervision., • Strong analytical and problem-solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment., • Customer focused with the ability to communicate and develop relationships with all levels of the organization., • Excellent written and oral communication skills, • Ability to multitask., • Team mentality and the ability to work effectively with diverse stakeholders., • Attention to detail., • Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities., • General understanding of how IT infrastructure supports business goals and objectives., • Experience an OR knowledge of Knowledge of Cloud Technologies, Microsoft Azure a plus, Microsoft Windows Server Suite, Microsoft Windows 10/11, Microsoft Office 365, Tools/Applications, Virtualization, Azure Virtual Desktop a plus, Technical Certifications a Plus., • Knowledge of Insurance Industry applications, a Plus., • Open to traveling if necessary. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Job Description About Total Deployment Solutions Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership. About Houston, TX Houston remains a leading U.S. market for technology and infrastructure growth heading into 2026. The city continues to see strong demand for IT and technical talent driven by its diverse economy, including energy, healthcare, aerospace, manufacturing, and expanding data center and cloud operations. Houston offers a cost of living that remains below many major U.S. tech metros, with relatively affordable housing and no state income tax, allowing professionals to maintain a high quality of life. This balance of career opportunity, economic stability, and affordability makes Houston an attractive location for long-term technical growth. Position Overview The Data Center Deployment Technician I is an entry-level role ideal for candidates with 0–1 year of experience looking to start a career in data centers. This position is primarily responsible for labeling fiber optic and copper cables and performing basic Quality Control / Quality Assurance checks limited to labeling accuracy and cable condition. Technicians in this role work under direct supervision and follow established client and TDS standards. Key Responsibilities • Accurately label fiber optic and copper cables according to client standards, drawings, and project requirements., • Verify cable IDs, rack locations, and labeling consistency at both ends of the cable., • Perform QC/QA checks to confirm:, • Labels are correct, legible, and properly placed., • Cables show no visible damage, breaks, kinks, or compromised jackets during labeling., • Identify and report labeling discrepancies or visible cable damage to project leadership., • Assist with updating labeling documentation, checklists, and redlines as required., • Follow all site safety requirements and wear required PPE., • High school diploma or equivalent., • 0–1 years of experience in a data center, cabling, or technical environment (experience preferred but not required)., • Strong attention to detail and ability to follow labeling standards and instructions., • Ability to work in a fast-paced, structured environment., • Comfortable working in data centers, including raised floors and equipment aisles., • Exposure to fiber optic or copper cabling., • OSHA 10 certification., • Entry-level opportunity with hands-on data center experience., • Clear growth path within deployment and project teams., • On-the-job training and mentorship. Schedule: 8 AM - 5 PM, Monday through Friday. Please note that the schedule may fluctuate depending on client needs. Ability to Commute:

Litigation Firm Houston civil litigation firm with distinct dockets involving plaintiff's personal-injury cases and complex commercial matters—including wrongful-death actions, catastrophic injuries, partnership disputes, contract disputes, and fiduciary litigation. The firm handles cases of unusual size and complexity, and the firm’s principal attorney regularly practices across every level of Texas civil litigation, from trials, arbitrations, and appeals through the courts of appeals, the Supreme Court of Texas, and federal court. We are hiring a full-time legal assistant and/or paralegal to work alongside the firm’s principal attorney in our Greenway Plaza office. The position is open to candidates at any career stage, including those entering the legal field for the first time. We are looking for the right person more than the right resume. The work is intellectually demanding, the docket varies daily, and the role requires someone who can take constructive feedback and who can solve problems independently rather than waiting for direction. The job starts in mid-May. About your work environment: The firm shares an office with one of the largest and most respected plaintiff's litigation firms in Houston—a roughly 30-person environment with a full kitchen, conference rooms, on-site gym, and a professional atmosphere. You will be part of a busy, working law office with the resources, energy, and institutional knowledge of a major plaintiff's practice surrounding you every day. About the role: You will work closely with the principal attorney on every phase of active litigation: drafting and formatting pleadings, motions, and briefs in Microsoft Word; managing case files; e-filing through eFileTexas and PACER; legal research in Westlaw; managing calendar and correspondence in Outlook; preparing and reviewing written discovery and document production; communicating directly with existing and prospective clients; corresponding with court staff; and overseeing administrative tasks such as invoicing. As part of your training and development, you will assist the principal attorney by preparing for and attending depositions, evidentiary hearings, and trials. You will also help the firm continue building AI-assisted workflows using Claude, which we use daily for drafting, document review, research support, and case organization. The nature of legal work continues to change rapidly with each passing month because of innovations in AI. The firm is committed to integrating and deploying AI into every aspect of its practice, and the person in this role will be a meaningful contributor to that buildout. Variety will be a consistent feature of this role. It demands exceptional attention to detail, as well as a willingness to shift between tasks across different cases on a day-to-day basis. In a single week, you may move between preparing a demand package in a personal-injury matter, outlining a motion to compel discovery in a commercial litigation matter, and putting the finishing touches on an appellate brief. What we are looking for: This role requires you to spend most of your time reviewing, drafting, and organizing legal documents. The single most important quality is the ability to write and communicate clearly and precisely. Strong writing is therefore essential, and applications will be evaluated on writing first. Litigation is adversarial and competitive. Winning matters and has real-life consequences for our clients. Accordingly, the role will require you to constantly adapt to the objectives and challenges of each case. You can immediately distinguish yourself in this job, or in any career, by demonstrating an aptitude for troubleshooting, problem solving, and acquiring new and divergent skills. Beyond that, we are looking for: Demonstrated interest in the legal field—a paralegal certificate, a legal studies or related degree, prior employment in a law office (including reception, intake, or court positions), an internship, court observation, or a clear and credible explanation of why you want to work in litigation. Working proficiency in Microsoft Word, including comfort with formatting, styles, and track changes. Comfortable learning new software—Outlook, Claude, eFileTexas, PACER, Westlaw, and Adobe Acrobat. Experience using AI tools such as Claude, Gemini, or ChatGPT, etc. Reliability, discretion, and the ability to manage multiple deadlines without losing track. Willingness and ability to work full-time (40 hours per week) in our Greenway Plaza office. This role is in-person. Authorization to work in the United States. Helpful but not required: Prior experience in a law firm or court setting. Familiarity with Texas state court procedures, federal court e-filing, or appellate practice. Notary commission, or willingness to obtain one Growth & Development: This is a position where your performance and initiative will deliver an immediate impact. In the first year, you will gain experience in nearly every aspect of civil litigation. For the right person, this can result in greater job flexibility, discretionary bonuses, and increasingly relevant professional experience. To that end, the firm will sponsor paralegal certification, continuing education, or other relevant professional certifications for candidates who show a commitment to the legal field. Compensation & Benefits: $70,000–$85,000 total compensation depending on experience, including salary and health insurance. Potential for bonuses based on results. Two weeks paid time off. Health insurance enrollment after 90-day probationary period (probationary period may be reduced for the right candidate). Free covered parking at our Greenway Plaza office. How to apply: Please submit three things: (1) your resume/CV, (2) a professional, formatted cover letter explaining (A) why you are the right candidate for this role and (B) the extent of your experience or knowledge of AI tools, including LLM chatbots such as Claude, Gemini, ChatGPT, etc.; and, separately, (3) a comprehensive, detailed analysis of both your resume AND your cover letter of approximately 500 to 750 words that you create using Claude (claude.ai). (Claude is a free app you download onto either your phone or desktop). The analysis should highlight the strengths and weaknesses of your resume and cover letter in connection with this role. We are looking at how you think, how you write, and how you respond to and implement feedback from AI.

Job Description Part -Time Senior Accounting Specialist - QuickBooks Lead True Vines, Inc. is searching for the person who becomes the financial and operational backbone of our business, someone who shows up, owns their work completely, and takes quiet pride in running things well. This is a full-charge role. You won't be handed a narrow task list. You'll own the entire bookkeeping cycle with support from our admin assistant - accounts payable, accounts receivable, invoicing, reconciliations, month-end close, and keep our administrative operations running smoothly behind the scenes. You'll work directly alongside leadership and have real, visible impact. If you're the kind of person who notices things before they become problems, who builds clean systems because it makes sense, and who finds genuine satisfaction in bringing order to complexity, we built this role for you. Hours of operation Monday - Friday, 9 AM - 4 PM. This role is part-time with flexible hours. WHY TRUE VINES We're not a corporate firm. We're a creative, purpose-driven company that has spent 33 years transforming commercial spaces with living plants. That means: • Your work matters immediately — no bureaucracy, no waiting for sign-off chains, • You'll be seen and valued — leadership is close, feedback is direct, and wins are recognized, • Stability you can count on — 33 years in business, loyal commercial client base, consistent operations, • A genuinely unique industry — interiorscape, biophilic design, living walls, large-scale holiday installations Responsibilities: What You'll Own • Manage full-cycle bookkeeping in QuickBooks Desktop — daily, without shortcuts, • Accounts payable: process, code, and verify all vendor invoices; execute payments via ACH, check, and EFT, • Accounts receivable: generate and send customer invoices; monitor incoming payments; follow up on outstanding balances, • Reconcile all AP/AR transactions, AR collections, and maintain accurate, audit-ready financial records, • Produce monthly cash flow reports and financial summaries for leadership review, • Support the month-end close and account reconciliations, • Collaborates with the CPA and external professionals to ensure accurate and timely tax -related processes Office Operations • Maintain internal documentation, digital filing systems, and administrative records, • Manage vendor relationships — resolve billing discrepancies, handle disputes professionally, • Provide administrative follow-through and coordination support to leadership, • Identify inefficiencies and propose process improvements without being asked, • 5–7+ years of full-cycle bookkeeping or combined bookkeeping + office management experience, • QuickBooks Desktop — strong, hands-on experience is non-negotiable, • Solid understanding of AP, AR, cash flow management, and reconciliations, • Microsoft Excel proficiency — formulas, data entry, reconciliation work, • Exceptional attention to detail — you catch your own errors before anyone else does, • Self-managed and organized under competing priorities; no hand-holding required, • Professional communicator — comfortable with vendors, clients, and executive leadership, • Experience in a service-based, trade, or small business environment preferred True Vines, Inc. is a 33-year-old, woman-owned interiorscape and commercial holiday design firm serving commercial clients throughout the Greater Houston area. We specialize in tropical plant design, living walls, moss art, weekly horticultural maintenance, and large-scale holiday décor. Our mission is to enhance the human spirit, one plant at a time, by bringing plants and people together. We are passionate about creating environments that promote well-being, creativity, and productivity. At True Vines, we value integrity, teamwork, continuous improvement, and strong relationships. We invest in our team members and provide opportunities for long-term growth within a unique and creative industry.

Job DescriptionIT System Administrator The person holding this position will be responsible for maintaining and optimizing our internal IT infrastructure, supporting primarily on-premises office and production environments, and ensuring the smooth operation of our desktop, network, servers, and communication systems. This role requires strong technical expertise, proactive problem-solving skills, and the ability to collaborate effectively within a team. The candidate will perform most of the following tasks assigned by IT manager. (note#1) • Provide day-to-day production IT related support such as shopfloor control system, SQL DB, server, desktop, software, account setup, Zebra printer, barcode label design and relevant operation requests., • Provide internal desktop maintenance support and basic network maintenance, including troubleshooting and resolving issues related to DHCP/DNS., • Provide IT support to users on hardware, wired and wireless network, application, • Respond promptly to and resolve Microsoft 365 issues at users’ level; Collaborate with Microsoft 365 admin on issue resolution., • Manage and maintain on-premises domain controllers and deploy/optimize policies., • Participate in the design and optimization of the architectural framework for various company application systems and maintenance platforms., • Collaborate with the IT team to assist with other IT operations-related tasks as needed., • Maintain and update network infrastructure components such as network devices, servers, UPS, server rooms, cabling per site., • Provide internet service and control/monitoring web activities., • Maintain MS Active Directory domain infrastructure, DHCP service, DNS service, file server, sftp (ftp)server., • Maintain and configure the Windows update and antivirus system., • Respond to urgent network alerts during business hours and off-hours, with pre-assigned on-call schedule, to prevent and minimize downtime., • Support Phone System and IP Phone (Cisco IP Phone Call Manager), • Provide Data Backup/Restore Support, • Prepare to learn and take on new and emerging IT-related job functions, cloud, AI, and cybersecurity compliance, under management’s guidelines., • Report and escalate issues to the IT manager in a timely manner., • Participate IT meeting/discussion to update project/ticket/assignment status.This candidate should be familiar with current technologies, including but not limited to:, • Microsoft OS, Windows 10, Windows 11, Windows Server 2016 and beyond, MS Office suites, Microsoft 365 client, MS SQL, • Good understanding/experience of network infrastructure on topologies, protocols, LAN/WAN, routing/switching concepts, • Good understanding/experience of cybersecurity and related tools, firewall concept, Cisco, MS MDE EDR, Fortinet FortiGate, Symantec…, • Network monitoring and management tools experience jz1TFcnfwf

Job DescriptionJob Summary This position is a dual role of Development Program Manager and Technical Account Manager. The Development Program Manager is responsible for leading the development of industry standard server and storage projects. The project must meet time to market and customer specifications. The Program Manager is responsible for the success of the project and must work closely with the customer and internal cross functional teams to plan and execute the project to its successful completion. The other role is the Technical Account Manager is responsible for tracking and driving customer issues to closure. In addition, Technical Account Manager is responsible for growing profitable projects with our large customer through engaging with customer and Foxconn R&D teams on matching customer needs with our capability to develop a win-win solution/product. This position may also grow into a EPM manager role if there are multiple projects requiring multiple managers. Responsibilities: Technical Account Manager 1. Primary contact for customer escalations, 2. Track/drive customer escalations to satisfactory closure, 3. Maintain/Monitor customer relationship on the R&D side to make sure we are their #1 choice when it comes to development needs, 4. Engage customer regularly on project needs and matching that with our R&D capability to drive a win-win match., 5. Success measure on positive feedback and growth of profitable customer project profolio. Engineering Program Manager 6. Develop Review detailed product design documentation (Architectural Block Diagrams, Schematics, Bill of Materials, Programmable devices, Simulation results, etc.) with customer and provide concise feedback to various engineering teams., 7. Collaborate with functional teams (Account Manager, various Engineering teams, supply chain, Production/Manufacturing Manager, etc..) on project expectations and requirements., 8. Lead project and process reviews and sign-off tasks with customers and support teams to critical design deliverables., 9. Participate and manage RFQ (Request for Quote) process, 10. Intricate involvement in all steps and aspects of program development, schedule management, cost management, NRE Fee management, risk management and contract management; and provide related process reports accordingly., 11. Ability to work effectively both independently and as part of a team to contribute ideas and insights into project decisions, 12. Mitigate risk by identifying critical paths and developing alternate solutions Special Skills 1. Knowledge of digital, analog, and highspeed design/products fundamentals., 2. Must be action/results oriented, hands-on, self-motivated, detail oriented and organized with the ability to quickly learn processes, procedures and software necessary to manage projects, 3. Strong strategic planning, problem solving and troubleshooting and negotiating skills, with the ability to evaluate the long-term implications and unintended consequences of potential solutions., 4. Ability to work effectively under pressure, and flexibility to adapt to fast pace environment and tight schedules., 5. Critical thinking skills with strong business acumen and consideration., 6. Excellent interpersonal and communication skills both verbal and written for sharing ideas with other departments and the customer, 7. Skill to communicate ideas and instructions clearly and concisely – written and verbal. Mandarin Chinese language skill is a plus., 8. Proficient computer skills utilizing Office 365: Word, Excel, Teams, SharePoint, Project, PowerPoint Qualifications and Experience Requirements • Bachelor’s degree in EE, CS or Mathematics, or Economy/Finance or in the related field., • Minimum of 3 – 5 years of experience as a design, development or test engineer of server/desktop hardware or software products; or 3 – 5 years of new business project manager., • An adaptable and capable Engineering Project Manager with experience and background in Computer Server/Desktop/New Business Project Management, or as a Research and Development Engineer in Server/Desktop Hardware or Software, or Test Engineer for New Product Introduction Development., • The Sr. EPM is responsible for the success of the project by working closely with the customer to understand their product design requirements, and internal cross functional teams to provide and align engineering and cost expectations to execute the design project to its successful completion of manufacturing., • Travel is required in this role. Powered by JazzHR BGiM5DdDYv

Job Description The IT Manager role is assigned to client environments with mid to high complexity and is responsible for managing and overseeing the daily operations of each individual client's information technology (IT) department. This includes the maintenance of computer systems, networks, and applications, as well as providing technical support to users. With their expertise in technology and modern strategies, they are dedicated to streamlining internal processes and enhancing customer satisfaction. The IT Manager works to ensure data security and compliance with relevant laws, policies, and guidelines. They are also responsible for developing strategic plans and budgeting for hardware and software purchases. Additionally, the IT Manager provides valuable insights for optimizing business operations with the use of new technologies. The IT Manager Supports the Clients by: • Providing strategic planning through yearly budgeting, • Running checks throughout the environment to identify potential issues and prevent them, • Providing consultation and guidance throughout the year to achieve goals, • Providing project management services to ensure service delivery, • Ensuring documentation standards are being kept up for each assigned client, • Ensuring best practices are being followed throughout each environment, • Planning, implementing and maintaining effective IT systems to support the client's business needs., • Ensuring that all necessary software, hardware and network systems are up to date and running optimally., • Analyzing existing IT infrastructure and recommending upgrades or applications necessary to increase efficiency or security of systems in place., • Working with other departments such as marketing, finance, HR, etc., to ensure required resources are available for successful projects completion or data sharing purposes within a client’s organization where needed and applicable., • Providing training on new processes and technologies being implemented within a client-facing environment, • Generating reports related to system performance, usage trends, and cost analysis for review by executive leadership Responsibilities: • Maintain the Stability of assigned client environments, • Understand when things are not working correctly in an environment, • Identify where potential risks are due to configurations, • Should be naturally curious - dig into accounts without being asked and review assigned environments, • Should be able to easily identify deviations in best practices in an environment, • Maintain the Performance of assigned client environments, • Escalate high priority items and prioritize workday accordingly, • Evaluate environments for chronic/recurring issues and investigate source, • Be primary point of contact for clients and be able to intelligently discuss any issues in the environment and how they would need to be remediated, • Lead client consultations by gathering information from the client to provide the correct path forward for their business, • Client agreement reviews, • Client budgeting for future projects & business needs, • Additional issues/responsibilities that may arise Requirements: • Bachelor’s degree or higher in Computer Science or a related field or 5 years of equivalent work experience, • At least 5 years of relevant work experience in managing and directing small and large-scale IT projects, • Advanced knowledge of IT infrastructure, networks, databases and systems, • Ability to delegate or escalate tasks as necessary to ensure optimal client satisfaction, • Ability to actively manage multiple tasks, simultaneously moving items forward for clients, • A proactive approach towards problem-solving, • Time Management Skills, • Problem-solving skills, • Proven aptitude for staying up-to-date on industry trends that may impact customer service operations, • Operating systems, including Windows, Linux, Mac OS X,, • Networking technologies such as TCP/IP, DNS, DHCP, VLANs, routers and switches, • Server hardware components such as processors, memory, storage devices and other peripherals, • Virtualization technologies such as Azure Virtual Desktop, Hyper-V, VMware, or Citrix, • Backup systems such as Axcient, Acronis, Datto, • Security protocols such as firewalls, antivirus software, and intrusion detection systems, • Storage area networks (SANs) and network-attached storage (NAS) solutions, • Database management systems like Oracle or Microsoft SQL Server, • Cloud computing infrastructure with Amazon Web Services (AWS), Microsoft Azure, • Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients, • Documentation practices, • Best practices for IT environments, • Backup solutions and best practices, • Device/Application alerting, • Device Firmware Lifecycle ManagementCompany DescriptionWelcome to ERGOS, your leading provider of outsourced IT services and a trusted managed service provider. At ERGOS, we’re dedicated to offering comprehensive IT support, computer consulting, and IT security solutions tailored to your business’s unique requirements. Our goal is to help outsource your organization’s IT services with the latest technology and expert advice, ensuring both operational excellence and strong security in the fast-paced digital world.Welcome to ERGOS, your leading provider of outsourced IT services and a trusted managed service provider. At ERGOS, we’re dedicated to offering comprehensive IT support, computer consulting, and IT security solutions tailored to your business’s unique requirements. Our goal is to help outsource your organization’s IT services with the latest technology and expert advice, ensuring both operational excellence and strong security in the fast-paced digital world.

Job Description The Assistant Project Manager (APM) supports the successful execution of electrical construction projects by assisting in planning, coordination, and day-to-day project management activities. This role works closely with Project Managers, field leadership, vendors, and internal teams to help ensure projects are completed safely, on schedule, within budget, and in compliance with company standards. The APM plays a key role in managing documentation, tracking project performance, supporting procurement and financial processes, and facilitating communication across all phases of the project lifecycle. Essential Functions, Duties, and Responsibilities Tasks may include, but are not limited to the following: · Assist the PM in managing day-to-day project operations and administrative tasks. · Support the preparation, review, and tracking of RFIs, submittals, change orders, and project logs. · Help organize weekly project schedules, manpower plans, material deliveries, and long-lead tracking. · Attend project meetings (internal and external) and prepare meeting notes or action items. · Maintain accurate project documentation and ensure timely distribution of updates to stakeholders. · Conduct periodic site walks with the PM or Superintendent to observe progress and verify installation compliance. · Assist with documenting field conditions, tracking percent of completion, and reporting potential delays. · Coordinate with field leadership to ensure alignment on project goals, safety standards, and execution plans. · Assist in monitoring labor hours, equipment usage, and material costs. · Review purchase orders, delivery tickets, and subcontractor invoices for accuracy. · Help prepare weekly project summaries and cost-to-complete updates for leadership. · Support communication between clients, general contractors, engineers, and Enterprise Electrical teams. · Maintain professionalism when interacting with external partners while representing Enterprise Electrical values. · Reinforce Enterprise Electrical’s Safety Standards during all site visits. · Ensure project activities align with NEC, local codes, and company quality requirements. · Assist in project closeout tasks including punch list documentation, as-builts coordination, and turnover packages. Required Knowledge, Skills, and Abilities: · Basic understanding of electrical construction methods, materials, and project workflows · Ability to read and interpret blueprints, specifications, and construction documents · Strong organizational and time management skills with the ability to manage multiple priorities · Effective communication skills, both written and verbal · Strong attention to detail and problem-solving capabilities · Proficiency in Microsoft Office (Excel, Word, Outlook); experience with construction/project management software preferred · Ability to work collaboratively with field teams, project managers, and stakeholders · Working knowledge of safety practices and jobsite requirements · Bilingual (English/Spanish) communication skills plus Supervisory Responsibilities · None directly; may assist in coordinating field personnel, subcontractors, and vendors as directed by the Project Manager Work Environment/Physical Demands/Position Type and Expected Work Time · Combination of office and field work environment. Work is performed primarily on active construction sites with ongoing electrical and general construction activities · Regular exposure to outdoor weather conditions, including heat, cold, wind, rain, and humidity · Exposure to typical construction site conditions such as noise, dust, vibration, and moving equipment · May work near energized equipment, elevated work areas, excavations, and confined or restricted spaces in compliance with OSHA safety procedures · Occasional exposure to fumes, airborne particles, and other environmental conditions common to construction sites · Work may require occasional travel between multiple project sites Physical Requirements: · Frequently walk active construction sites, including uneven surfaces and unfinished structures · Occasionally climb stairs, ladders, or temporary access systems in compliance with OSHA requirements · Ability to stand, bend, kneel, crouch, or reach as necessary to observe work activities and inspect conditions · Ability to communicate effectively with employees and subcontractors in person and over the phone or radio · Occasionally lift, carry, or move materials or equipment weighing up to 25 pounds, with or without assistance · Ability to wear required personal protective equipment (PPE), including hard hat, safety glasses, gloves, high-visibility clothing, and fall protection equipment when required Position Type: · Full-time position · Eligible for standard company benefits Typical Schedule: · Monday through Friday standard hours vary based on job site and location · Actual hours may vary based on business needs Shift Details: · Primarily a day-shift role · Occasional adjustments to start/end times may be required · Could include evenings and/or weekends based on workload or deadlines Overtime Expectations: · None Travel · Travel between sites and main office Required Education and Experience · Bachelor’s degree in Construction Management, Engineering, Business or a related field preferred. · Equivalent electrical or construction field experience may substitute for formal education Certifications/Licenses: · Valid driver’s license with the ability to travel to project sites · OSHA 10 or OSHA 30 Certification · First Aid / CPR / AED preferred Experience Requirements: · 1–3 years of experience in construction project coordination or management (electrical construction preferred) · Experience working on commercial, industrial, or mission-critical projects is a plus · Experience supporting multiple projects or working in a fast-paced environment Equipment or Machines Routinely Used in This Position · Personal Protective Equipment (PPE) -hard hat, safety glasses, gloves, high-visibility vest, fall protection equipment · Mobile devices (smartphone, tablet) for inspections, reporting, and communication · Laptop or desktop computer for documentation, reports, and safety tracking · Hand tools and basic measuring devices used for inspections (tape measure, flashlight, voltage tester) · Two-way radios for jobsite communication · Access equipment such as ladders, lifts, and scaffolding (for observation and inspection purposes Enterprise Electricals’s Core Values & Purpose To perform the job successfully, an individual should demonstrate the following Enterprise Electrical core values: • Safety First, Safety Always (Safety), • Committed to Excellence (Greatness), • Plan it, Do it, Own it (Accountability), • Learn it, Know it, Teach it (Mentorship), • One Team, One Goal (Teamwork), • Positive Attitude Required (Positivity) Our Core Purpose: Building Relationships to Enrich Lives

Job DescriptionCompany Description About KIPP Texas Public Schools KIPP Texas Public Schools is a free, public charter school network with more than 45 Pre-K - 12 schools across Austin, Dallas-Fort Worth, Houston, and San Antonio. With over 30 years in Texas, we work together with our families and communities to prepare students for college, career, and beyond! Our schools provide a high-quality, well-rounded education built on academic success and personal growth, where all students learn and thrive in a productive, safe, and joyful way! As one of the earliest charter networks in Texas—founded in Houston in 1994 and operating as KIPP Texas since 2018—we hire dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in academic success and joy. If you are passionate about joining a mission-driven community that wants every child to "run to school," the KIPP Texas Team and Family is for you! KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni. Job Description The KTX Senior Manager, IT Support Services reports to the Senior Director of IT Support Services. The KTX Senior Manager, IT Support Services is responsible for leading a dual-focused regional team that delivers high-tier technical troubleshooting and rigorous asset lifecycle management while overseeing the continuous improvement of service quality, productivity and customer satisfaction. The Senior Manager works with senior leadership to develop a service delivery strategy that balances rapid technical resolution with fiscal responsibility through precise inventory control. The Senior Manager will execute on that strategy to deliver superior levels of service while controlling costs and exposure to business and operational risk. The Senior Manager leverages technology solutions to provide the appropriate level of service and support to meet current needs and expected growth of the organization. ROLE RESPONSIBILITIES: Strategic Direction Setting * Manages the Information Technology service delivery and customer support engagement functions. Supports and maintains staff, student and classroom devices, device imaging, lab devices, audio visual, printers, copiers, mobile phone devices, and other technologies as adopted by KTX. * Keeps abreast of emerging technology and service delivery trends, develops and implements the service delivery model that takes advantage of these trends. * Promotes continuous improvement and innovation and ways to streamline processes and service delivery operations. * Collaborates with the Information Technology Support Services Leadership Team to ensure business and technological synergies are taken advantage of in the best possible manner. Asset Lifecycle & Operational Accountability * Responsible for the regional accuracy of 35,000+ assets; ensures all device movements (deployment, repair, or EOL) are tracked in real-time. * Manages the regional damage rate for hardware; coordinates with vendors (iTurity/CDW) to minimize downtime while optimizing repair and warranty costs. * Conducts regular campus visits and partners with School Ops (APOs/SPMs) to ensure that device controls are followed and that student technology fees/insurance processes are aligned with inventory data. * Provides leadership with regular analytics on damage trends and inventory health to inform budget and procurement decisions. Service Delivery * Oversees the management of the organization’s IT Service Management (ITSM) and the day-to-day management of service delivery and customer interaction services including help desk/desktop services. * Implements IT service delivery standards, metrics (customer facing and internal department), Service Level Agreements (SLAs), Key Performance Indicators (KPIs), documentation, communications, and training. * Implements service improvement plans based on the outcomes of incident reports and root cause analyses. * Conducts regular, interactive meetings on continuous service improvement with key stakeholders with the goal of providing exceptional customer experience. Functional Management * Directly manages customer service delivery, support services ticketing system, analytics/service dashboards, knowledge base, and customer portal. * Oversees the problem management process and drives proactive analysis of service delivery issues until their successful resolution and recommendations to prevent future occurrences. * Establishes and manages procedures to ensure effective support coordination between IT Support Services (tier 1) and tier 2/3 resources across IT teams. * Provides training for new employees on technology and devices, on-going customer training on IT systems and smart self-service. * Implement IT policies. procedures, and guidelines for the management of all aspects of IT service delivery. * Supervises IT Support Services staff and manages day to day workload and support of IT systems and services. Staff and Leadership Development * Drive SMART goals for the IT support services function and the annual performance review process for staff. * Model, lead, trains and develops staff for maximum effectiveness. * Contributes to organization-level goals for consistent talent development. * Works in accordance with KIPP Texas policies and regulations. Qualifications QUALIFICATIONS: * Bachelor’s degree in Management Information Systems, Information Technology, a related field, or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired. * 8+ years of professional experience in device support or a similar role, with at least 2 years of recent experience as a Manager. * Technical Certifications A+, Network+, Cisco Certifications, Microsoft Certifications, ITIL and CompTIA a plus. * Experience working in a school district, non-profit or government agency is a plus. COMPETENCY AND SKILLS: * Strong technical leadership background combined with “logistics-first” mindset. * Ability to develop strategic initiatives and oversee the development of long-term plans and proposals to support business objectives. * Ability to challenge, convince and manage multiple business stakeholders. * Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment. * Strong business acumen; understands key financial drivers and dynamics related to growth and financial goals. * Excellent organizational skills and demonstrated ability to manage multiple competing priorities and assignments. * Excellent interpersonal skills and customer focused approach. * Excellent verbal and written communication skills. * Extensive experience with technical troubleshooting processes, Microsoft Office * 365, Cisco network and wireless environments, * Experience with ITIL and Zendesk customer service software/customer interaction support platform. * Team oriented mindset. * Full knowledge of project, risk, and operations management. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The person in this position needs to be able to move about inside and outside the school throughout the workday. * The candidate is expected to attend conferences, meetings and training sessions both virtually and in person within the Region. Additional Requirements: * Reliable transportation is needed for travel between campuses * Ability to maintain emotional control under stress. * Work with frequent interruptions. Work Environment: Hybrid work - Reports to the central office or schools three days a week Travel Requirements: Minimal travel: May travel to other school sites or regional offices for professional learning, meetings and other work related activities. Additional Information What We Bring to the Table: * Comprehensive medical, dental, and vision plans with coverage options for employees and their families. * Competitive vacation and flexible paid time off (PTO) policies. * Paid family leave. * Flexible spending account or high-yield HSA. * Employee assistance programs. * KIPP also offers the following employee-paid benefits: legal plans, LifeLock identity protection, life insurance and disability insurance EEO: KIPP Texas is an Equal Opportunity Employer. KIPP Texas ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability. Any individual needing assistance in making an application for any opening should contact the Talent Team. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job duties. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job DescriptionRetail Information Systems is seeking a skilled and motivated Application Support Engineer to join our growing technical team. This role is ideal for an experienced IT professional who enjoys solving complex technical problems, working with modern monitoring and analytics tools, and supporting clients' business-critical systems. This position plays a key role in supporting client environments through proactive system monitoring, troubleshooting, and data analysis. The ideal candidate will be proficient with Remote Monitoring and Management (RMM) tools, specifically NinjaOne, and experience using Power BI to analyze operational data and system performance. At RIS, our engineers are empowered to diagnose issues, implement solutions, and continuously improve the environments we support. Our systems operate primarily in a Microsoft Windows and Oracle-based environment, supporting a diverse range of retail and business clients. Key Responsibilities • Provide remote and technical support to clients across a variety of platforms and environments., • Utilize NinjaOne RMM to proactively monitor systems, deploy updates, automate maintenance tasks, and identify potential issues before they impact operations., • Develop and analyze reports and dashboards using Power BI to track system health, performance trends, and operational metrics., • Diagnose and resolve technical issues involving Windows systems, desktop applications, printers, and other connected devices., • Manage and respond to support requests through our help desk ticketing system, including documenting, prioritizing, and resolving service tickets., • Assist with troubleshooting networking issues, including wired and wireless connectivity, security considerations, and general network design concepts., • Work closely with internal teams and clients to ensure the timely resolution of technical issues while maintaining excellent customer service.Required Qualifications, • Demonstrated proficiency with RMM platforms, preferably NinjaOne., • Experience creating and working with dashboards, reports, or analytics using Power BI., • Experience providing desktop and application support in business environments., • Strong familiarity with help desk ticketing systems and support workflows., • Advanced knowledge of Microsoft Windows operating systems., • Strong understanding of computer hardware configuration, installation, and troubleshooting., • Working knowledge of networking fundamentals, including wired and wireless networks., • Intermediate understanding of database systems such as Oracle or MySQL.Preferred Experience, • Advanced SQL knowledge, • Retail or point-of-sale system support, • Experience supporting multi-location environments, • Experience automating maintenance tasks through RMM platforms, • Strong Power BI experience, including building dashboards, analyzing operational data, and turning data into actionable insightsCommunication & Professional Skills, • Strong written and verbal communication skills, • Ability to clearly explain technical issues to non-technical users, • Strong analytical and troubleshooting abilities, • Become proficient in our NinjaOne RMM environment and assist with monitoring, patching, and proactive system management., • Contribute to Power BI dashboards and reporting that provide insight into system performance and operational trends., • Effectively manage and resolve support tickets while maintaining strong documentation and communication with clients., • Gain familiarity with our Windows and Oracle-based environments and the retail systems we support. Typical candidates for this role have 37+ years of IT support or systems engineering experience working with Windows environments, RMM platforms, and business applications. Full-Time Benefits Available: • PTO (Paid Time Off), • Paid holidays, • Medical, Dental, and Vision benefits, • 401K, • Life Insurance, Short and Long Term Disability, AD&D, • Professional development and technical growth opportunities Why Join Retail Information Systems? At RIS, our engineers are trusted to solve real-world technical challenges using modern tools and technologies. We provide an environment that encourages collaboration, professional growth, and continuous improvement. If you enjoy working with NinjaOne, Power BI, Windows systems, and client-facing technical support, and want to be part of a team that values expertise and initiative, we encourage you to apply.

Job Description About Total Deployment Solutions Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership. About Houston, TX Houston remains a leading U.S. market for technology and infrastructure growth heading into 2026. The city continues to see strong demand for IT and technical talent driven by its diverse economy, including energy, healthcare, aerospace, manufacturing, and expanding data center and cloud operations. Houston offers a cost of living that remains below many major U.S. tech metros, with relatively affordable housing and no state income tax, allowing professionals to maintain a high quality of life. This balance of career opportunity, economic stability, and affordability makes Houston an attractive location for long-term technical growth. Position Overview The Data Center Deployment Technician II is a mid-level role requiring 2–3 years of hands-on data center experience. This position is responsible for the full lifecycle of structured cabling tasks, including labeling, bundling, dressing, porting, and Quality Control / Quality Assurance for fiber optic and copper cabling. Data Center Deployment Technician II team members are expected to work independently, follow client standards, and support project leadership by ensuring work is completed accurately and efficiently. This role also supports and mentors Level I technicians as needed. Key Responsibilities • Perform end-to-end labeling of fiber optic and copper cables in accordance with client standards and drawings., • Bundle, dress, and route cables to meet data center best practices and client specifications., • Port and connect cables to panels, switches, and hardware per design documentation., • Ensure proper cable management, bend radius, slack, and overall presentation., • Perform QC/QA checks on assigned work to confirm:, • Accurate and consistent labeling at both ends., • Correct port placement per documentation., • Proper cable dressing, routing, and bundling., • No visible cable damage, breaks, or compromised jackets., • Identify, document, and report discrepancies or issues to project leadership., • Work independently or as part of a team to meet project schedules., • Provide guidance and on-the-job support to Level I technicians., • Maintain a clean, organized work area that meets client and safety standards., • High school diploma or equivalent., • 2–3 years of hands-on data center experience., • Proven experience with fiber optic and copper structured cabling., • Experience labeling, bundling, dressing, and porting cables in live or production data center environments., • Ability to read and follow drawings, scope documents, and labeling standards., • Strong attention to detail and commitment to quality workmanship., • OSHA 10 certification., • Experience working in large-scale or enterprise data centers., • Prior experience mentoring junior technicians., • Mid-level role with hands-on technical ownership., and increased responsibility, • Clear growth path within deployment and project teams., • On-the-job training and mentorship. Schedule: 8 AM - 5 PM, Monday through Friday. Please note that the schedule may fluctuate depending on client needs. Ability to Commute:

Job DescriptionJob Description Are you an IT engineer driven to solve real business problems not just implement technology? Do you challenge the status quo and constantly look for better ways to do things? Are you forward-thinking, always anticipating the next wave of technology and how it can be leveraged? If so, this role could be a great fit. We’re looking for an engineer who can effectively manage our current technology stack while proactively identifying opportunities to improve, innovate, and evolve. Key Responsibilities Network & Security: • Install, configure, and maintain enterprise firewalls (Cisco Meraki), including policy management, firmware upgrades, patches, and day-to-day operations, • Monitor and troubleshoot network performance (availability, utilization, latency) and proactively identify weaknesses or bottlenecks, • Deploy and manage enterprise Wi-Fi solutions, including access point configuration, authentication, and wireless security, • Review vulnerability scans and penetration test results, perform remediation, and track risk mitigation efforts, • Administer M365 email platforms across multiple tenants, • Implement and manage email security (Barracuda, Darktrace, Abnormal), including anti‑phishing, spam filtering, and MFA policies, • Configure and administer Microsoft 365 multi-tenancy and cross-tenant collaboration, • Manage Entra Identity, • Configure and manage native Azure cloud services PaaS, • Familiarity with configuration and management of IAC, • Strong understanding of Azure architecture and native services, • Install, configure, and maintain Windows Server infrastructure, including Active Directory, DNS, DHCP, IIS, RDS, and Hyper‑V, • Manage Active Directory physical and logical architecture, including domain controllers, trusts, replication, and Group Policy design for enterprise security and optimization, • Configure and manage hybrid and cloud environments, including Azure Virtual Desktop, Azure Virtual Machines, and Virtual Networks, • Configure, manage, and verify enterprise backup solutions for 100+ servers, • Monitor backup jobs, configure alerts, and perform system restores and disaster recovery testing, • Maintain documentation, network diagrams, system configurations, and standard operating procedures, • Participate in incident response, root cause analysis, and post‑incident reviews, • Participate in an after-hour on-call rotation to support incident response, critical infrastructure issues, and critical end-user issues, • Monitor and test application and infrastructure performance, identify bottlenecks, and collaborate with developers and stakeholders on remediation, • Configure monitoring, alerting, and logging systems to ensure proactive issue detectionQualifications Professional Skills: • 7+ Years experience in Microsoft technology stack, Networking, and Security, • Forward thinker with a focus on next generation technology and the value it brings to the Business., • Strong attention to detail with a security mindset, • Strong troubleshooting and problem-solving abilities, • Ability to manage multiple projects and priorities in a fast‑paced environment, • Excellent documentation and communication skills, • Advanced knowledge of Native Azure cloud services and hybrid infrastructure, • Working knowledge of modern technology such as, Zero Trust, Privilege Access Management, web and email gateways, • Keen focus on automation of process, with an automation first mentality, • Strong knowledge of enterprise networking concepts and protocols, • Hands-on experience with firewalls, VPNs, and network security best practices, • Administration of M365 programs and tools, • Familiar with vulnerability management and PenTest security remediation, • Experience with backup, disaster recovery, and business continuity planning, • Extensive experience with Windows Server and Active Directory environments, • Experience with Hyper-V virtualization Additional Information Work Location: This position is based at our Houston headquarters, near I-10 Katy Freeway & 610 W. Loop N. Fwy What We Offer: Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. We offer an excellent benefits package that includes: • Health Insurance - Medical, Dental and Vision, • 401k and discretionary 8% match, • Employee Stock Ownership Plan, • Profit Sharing, • Vacation, Paid Holidays, plus PTO, • New Home Discount for Team Member and Family, • College Scholarship Program, • Community Outreach, • Sabbaticals Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

Job Description Position Overview The IT Desk Support position provides first-level technical support to bank employees across all departments. This role is responsible for resolving day-to-day technology issues, supporting system access, and ensuring the effective use of the bank’s technology systems. The position serves as the primary point of contact for IT-related requests and works closely with internal IT terms and external vendors to support system functionality, maintain operational continuity, and ensure compliance with the Bank’s security and control standards. Job Description End-User Support • Provide first-level technical support to employees via phone, email, and ticketing system., • Troubleshoot hardware, software, and system access issues., • Support users with desktop, laptop, printer, and peripheral devices., • Log, track, and manage IT service requests through the ticketing system., • Prioritize issues based on urgency and business impact., • Resolve standard requests and escalate complex issues to appropriate IT personnel or vendors., • Assist with user account setup, modification, and deactivation in accordance with IT and security procedures., • Support password resets and access-related requests., • Install, configure, and maintain end-user hardware and standard software applications., • Support system updates, patches, and basic troubleshooting., • Prepare and set up equipment and system access for new hires., • Coordinate with HR and department managers for onboarding requirements., • Provide basic support for core banking systems, digital banking platforms, and internal applications., • Assist users with system navigation and issue resolution., • Maintain documentation of support processes, troubleshooting steps, and user guides., • Follow all IT security policies, procedures, and internal controls., • Ensure proper handling of user access, passwords, and sensitive information., • Support compliance with regulatory requirements (e.g., FFIEC guidance, internal audit standards)., • 1-3 years of experience in IT support, help desk, or technical support roles preferred. Knowledge and Skills • Basic knowledge of Windows operating systems and standard business applications, • Familiarity with network concepts and user access management, • Strong troubleshooting and problem-solving skills, • Ability to communicate technical information clearly to non-technical users, • Strong organizational and time management skills, • Customer service mindset Work Environment • Office-based environment supporting multiple bank locations, • May require occasional travel to branches or offices, • May require after-hours support for system updates or urgent issues

Job Description Title - Desktop Support Engineer Location - Houston - 5 days a week on-site Salary $60,000-$70,000. Benefits - Medical, Dental, Vision, eligible for PTO and discretionary bonus Our client is seeking a experience technical support specialist. They are well established Houston organization and have a strong team environment. This role will be responsible for providing support to all levels within the organization C- level to the warehouse facility. • Strong work ethic and follow through of tasks to completion, • Ability to successfully and efficiently work independently and as a team member, • Excellent written and oral communication skills in the English language., • Minimum of four (4) years of professional IT experience in a corporate environment. Additional relevant education or IT Certification is desirable., • Extensive knowledge of Windows 10/11, Android, iOS, and printers., • Mindful of SLAs and uses good judgement when following escalation path, • Excellent time management and multitasking skills

Job DescriptionWichita Falls Helpdesk Role We are seeking a Tier 2 IT Support Technician to serve as the primary on‑site IT presence for our Wichita Falls branch office. This role provides Tier 1 and Tier 2 technical support to end users while working closely with the centralized IT team at headquarters. This position requires a well‑rounded technician who can handle daily frontline support while also troubleshooting more complex issues independently and escalating to HQ when appropriate. Tier 1 & Tier 2 End‑User Support • Provide frontline (Tier 1) and escalation‑level (Tier 2) technical support for:, • Windows workstations and laptops, • Common business applications, • Printers, peripherals, and mobile devices, • Diagnose and resolve hardware, software, and connectivity issues, • Support new hires with workstation setup, onboarding, and orientation, • Act as the primary on‑site IT contact for the Wichita Falls office, • Perform basic network troubleshooting:, • Connectivity issues, • Cabling and patching, • Switches and wireless access points, • Coordinate with HQ IT teams for:, • Infrastructure changes, • Systemwide issues, • Escalations beyond branch‑level support, • Maintain local IT equipment, hardware inventory, and spare assets, • Follow established IT procedures, standards, and change controls, • Accurately document work in the ticketing system, • Communicate clearly with HQ IT and local leadership, • 3+ years of hands‑on IT support experience (Tier 1 and Tier 2), • Experience supporting Windows desktop and laptop environments, • Strong troubleshooting skills and customer service mindset, • Basic networking knowledge (IP addressing, switches, cabling, Wi‑Fi), • Experience working with ticketing systems, • Ability to operate independently at a remote site, • Experience supporting branch or remote offices, • Familiarity with Microsoft 365 / Entra ID environments, • Basic experience with endpoint management tools gbIWBqJPko

Job Description The Desktop Support Analyst plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software and mobile device troubleshooting, employing a high degree of customer service, technical expertise and responsiveness. Responsibilities include: • Complete software installs, upgrades, and adhoc project activity., • Setup and support desktop/laptop/tablets/printers., • Monitor Helpdesk system for inbound issues., • Handle immediate need activities such as video conferencing setups, loan pool, software licenses and VIP support, • Provide Remote support to off site users, • Ensure all issues are logged and documented in the Helpdesk system, • Quickly and professionally assess issues, and take steps to resolve, • Escalate and refer unresolved issues to other team members when appropriate, • The ideal candidate will have excellent oral and written skills with a working knowledge of Microsoft office products, and an interest in working within an IT organization., • Candidate must also be able to coordinate multiple tasks successfully., • Candidate must have at experience in a customer support, help desk, or application support position. ARES offers a competitive compensation and benefit package. Full time employees may participate in: • Medical Insurance, • Dental Insurance, • Vision Insurance, • HSA/FSA Accounts, • Life & Disability Insurance, • Critical Illness & Accident Insurance, • ESOP, • 401(k) Plan

Job Description Job Summary We are seeking a highly motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as the first point of contact for all technical support issues, delivering quick and effective resolutions aligned with the ITIL framework. You will diagnose incidents, fulfill service requests, and escalate issues appropriately. All while delivering a high-quality support experience to our end users. Key Goals and Expectations Goal Expectation First Contact Resolution (FCR) Resolve ≥70% of tickets at first touch Customer Satisfaction (CSAT) Maintain CSAT scores ≥90% Ticket Response Time Respond to all new tickets within 10 minutes Escalation Accuracy Properly escalate ≤30% of cases, with full documentation Documentation Log all actions clearly and use knowledge base consistently Compliance Adhere to ITIL-aligned processes and internal SOPs Participation Attend team stand-ups, submit process improvement ideas, and complete assigned training Key Responsibilities Incident Management * Log, triage, and troubleshoot user-submitted incidents using the ITSM platform * Perform initial diagnosis and apply KB-guided solutions * Identify root causes for common problems and propose workarounds * Resolve low impact, recurring technical issues independently Request Fulfillment * Handle service requests such as: * Password resets * Account unlocks * Software installations * Basic access provisioning * Track fulfillment through standard workflows and maintain communication Knowledge & Documentation * Reference knowledge base articles during ticket handling * Suggest updates to existing documentation or draft new KB entries as needed * Flag content gaps or inconsistencies Escalation Handling * Use predefined Escalation Process Flow to determine Tier 2 handoffs * Document all steps taken before escalation, including: * Logs, screenshots, KB links * User interactions * Attempted fixes Customer Interaction * Communicate effectively and empathetically with users * Provide regular updates and set expectations for resolution * Educate users on common issues and prevention steps Required Skills & Experience * Basic knowledge of Windows OS, Office 365, remote support tools * Experience using ITSM tools (e.g., ConnectWise PSA, Dynamics 365 Customer Service) * Excellent verbal and written communication skills * Customer-first mindset and problem-solving attitude * Ability to follow structured processes and document work accurately Preferred Qualifications: * CompTIA A+, Network+, or equivalent * Prior helpdesk or technical support experience (1+ years) Success Metrics * FCR Rate: ≥70% * Average Handle Time (AHT): ≤12 minutes * Escalation Rate: ≤30% * Ticket Volume: 12–16 tickets/day * CSAT Score: ≥90% * SLA Response Compliance: 100% within response SLA Work Schedule * 8-hour shift during standard business hours (7:00 AM – 6 PM) * On-call participation: (None required for Tier 1) Qualifications: • Excellent customer service and interpersonal skills, • Highly self-motivated and detail-oriented, • Ability to effectively prioritize and multi-task in a high-pressure environment., • Strong background in Windows client operating systems, standard desktop applications, and user account management., • Working knowledge of network support issues, • Working knowledge of remote working systems and support, • Ability to work in a team-oriented collaborative environment., • 1 year to 2 years of service desk experience is preferred., • At least 2 years of Customer Service experience required, 3 or more years preferred., • Ability to install, configure and troubleshoot Windows client operating systems. Benefits: Health Dental Vision 401k

Job Description Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Deskside Support for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 12+ Months Contract Location: Houston, TX/Minot, ND Salary: $30.00/Hourly Role: Deskside Support Primary Skills: HelpDesk Role Description: The Deskside Support must have 3+ years of experience. Key Responsibilities: • Provide hands-on deskside support to resolve issues related to desktop/laptop hardware, software, printers, mobile devices, and other IT-related equipment., • Handle installation, configuration, and upgrades of desktops, laptops, and peripheral devices., • Troubleshoot Windows OS, Microsoft Office Suite, VPN, network connectivity, and common enterprise applications., • Work with ticketing systems to track, document, and resolve user incidents and service requests in a timely manner., • Collaborate with other IT teams to escalate and resolve complex issues., • Provide support for video conferencing tools and meeting room equipment., • Assist with user onboarding/offboarding tasks including setting up new systems and managing user access., • Maintain inventory and asset management of IT equipment., • Ensure compliance with company policies and IT security standards. Required Qualifications: • 3+ years of experience in deskside/end-user support or IT support roles., • Strong knowledge of Windows 10/11, MS Office 365, Active Directory, and basic networking concepts., • Familiarity with ITSM tools (e.g., ServiceNow, Remedy, etc.)., • Excellent problem-solving, communication, and interpersonal skills., • Ability to work independently and prioritize tasks in a fast-paced environment., • Experience supporting enterprise hardware (HP, Dell, Lenovo, etc.)., • Must be able to lift and move IT equipment as needed. Education: Any/Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent Experience: Minimum 3+ years of experience Relocation: This position will not cover relocation expenses Travel: No Local Preferred: Yes Note: Must be able to work on a W2 basis (No C2C) Recruiter Name: Anshika Pasahan Recruiter Phone: 484-331-9597 Benefits: We have various coverages and additional benefits to choose from: • Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll)., • Paid Leaves (Wherever applicable)., • Life & Disability Coverage (Upon eligibility)., • 401K Option, Education Assistance Program and more. Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description Office Status: Onsite 5 days a week + On-call rotation Salary: $40,000 Contract Position Summary The IT Systems & Support Specialist supports a hybrid Microsoft 365 environment by providing Tier 2 end‑user support. This role bridges frontline support and foundational systems administration, serving as an escalation point for service desk issues and supporting core identity, messaging, endpoint, and server operations. The ideal candidate is technically hands‑on, customer‑focused, and looking to grow deeper systems administration skills within a Microsoft‑centric hybrid infrastructure. Key Responsibilities • Troubleshoot simple and complex Windows desktop, laptop, and mobile device issues, • Support Microsoft 365 services including:, • Outlook and Exchange Online (mail flow, profiles, permissions), • Microsoft Teams (calling, meetings, client issues), • OneDrive and SharePoint Online (sync, access, permissions), • Resolve identity and authentication issues including password resets, MFA, and conditional access‑related user issues, • Troubleshoot VPN, remote access, and hybrid connectivity issues, • Manage user accounts, security groups, and permissions in:, • On‑prem Active Directory, • Azure AD / Microsoft Entra ID (hybrid identity), • Support user lifecycle processes including onboarding, role changes, and offboarding, • Assist with Hybrid Azure AD Join and device registration issues, • Assist with administration and monitoring of:, • Windows Server (on‑prem), • Azure and Microsoft 365 services, • Support and monitor:, • Azure AD Connect, • On-Prem AD, • File and print services, • Backup and recovery jobs, • Apply patches, updates, and configuration changes following change management procedures as required, • Support virtualization platforms (Hyper‑V) as required, • Familiar with patch management, • Identify recurring issues and contribute to root cause analysis, • Support security initiatives including phishing response, account compromise remediation, and access reviews, • Participate in after‑hours or on‑call rotations as required Required Qualifications • 2–4 years of experience in Tier 2 helpdesk, technical support, or junior systems administration roles, • Strong experience supporting Windows endpoints in an enterprise environment, • Working knowledge of Microsoft 365 and hybrid identity concepts, • Hands‑on experience with Active Directory user and group management, • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), • Experience using ticketing systems and documenting technical solutions, • Strong communication and customer service skills Preferred Qualifications • Experience with Microsoft Entra ID, Azure AD Connect, or Active Roles, • Exposure to Intune, Conditional Access, or device compliance policies, • PowerShell scripting for basic administration or troubleshooting Core Competencies • Strong troubleshooting and analytical skills, • Attention to detail and documentation discipline, • Professional communication with both technical and non‑technical users

Job Description POSITION SUMMARY: Under the general direction of the Director of IT, the LAN Administrator is responsible for executing and maintaining local area network operations and desktop infrastructure in alignment with organizational priorities. This role contributes to portions of the IT project lifecycle, performing tasks that support device provisioning, endpoint maintenance, and network configuration. Responsibilities are primarily hands-on and operational, requiring clear communication, procedural adherence, and effective customer interaction. The role is entry-level to intermediate in technical scope and involves ongoing collaboration with both IT leadership and end users. Please note that this is an on-site position. This position will require regular on-site work across multiple hospital locations, and candidates must have reliable transportation. By applying, you are confirming that you can meet these requirements. POSITION QUALIFICATIONS: Core Responsibilities • Deploy and configure desktop hardware, peripheral equipment, and approved software under standardized procedures., • Support and administer operating system updates, application patches, and service packs; perform regression testing where applicable., • Troubleshoot and resolve Tier I/II incidents involving local Windows servers, switches, WAPs, firewalls, routers, and telecommunication systems under the guidance of senior systems administrators., • Assist in the implementation and support of clinical systems and healthcare-specific applications in collaboration with departmental stakeholders and third-party vendors., • Participate in the deployment, relocation, and lifecycle management of computing assets and maintain accurate asset inventory. Technical Competencies • Familiarity with domain-based infrastructure (Active Directory, DNS, DHCP)., • Working knowledge of virtualization platforms (e.g., VMware, Hyper-V)., • Basic understanding of healthcare IT systems including EMR, nurse call, telemetry, and imaging systems., • Proficiency in IP networking concepts and equipment (firewalls, switches, WAPs, DMARC, and POTS)., • Basic experience with Avaya IP Office phone system administration., • Awareness of HIPAA, PHI, and relevant regulatory compliance standards., • Familiarity with Microsoft Intune for endpoint management. Professional Skills • Demonstrated analytical and problem-solving skills with the ability to multitask and prioritize competing demands effectively., • Strong verbal and written communication capabilities; ability to document procedures and incidents clearly., • Ability to work collaboratively within a team environment and independently when needed., • Customer-focused mindset with a commitment to providing high-quality technical support., • Capable of executing assigned project work within predefined timelines and with minimal supervision. EDUCATION: • Associate degree or equivalent post-secondary coursework in Information Technology or related field required. EXPERIENCE: • Minimum of three (3) years of professional IT experience, including at least two (2) years in a healthcare or similar regulated environment. LICENSURE/CERTIFICATION: • Industry certifications such as CompTIA A+, Network+, or Security+ preferred. INTERPERSONAL RELATIONSHIPS Embody the personal talents of Genuineness, Ownership, Positivity, Teamwork, Innovation, and Compassion for working with our patients. This position serves as a member of the overall team and is required to maintain a positive attitude towards all team members, patients, residents, visitors, contractors, vendors, and others. This position must also function as a positive supporter of the company and facility policies and procedures following the management team's lead and the administrative team—excellent verbal and written communication skills with exceptional attention to detail. The individual must be a self-starter, with critical thinking skills and teaching skills. The LAN Administrator is expected to demonstrate a professional demeanor in all interactions and cultivate collaborative relationships across departments. This role requires effective communication, patience, and the ability to translate technical concepts to non-technical stakeholders. The individual must maintain confidentiality, exhibit initiative, and act as a positive representative of the IT department. A strong sense of accountability, team orientation, and service excellence is critical to success in this position. PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands and work environment described herein are representative of those that generally must be met by an employee to perform the essential functions of this job successfully: • This position primarily involves standing, walking, twisting, reaching, bending/stooping, pushing, pulling, and lifting to transfer patients daily., • This position requires using the arm, leg, and back muscles frequently and for extended periods and involves both hands and legs regularly., • This position requires regular work with equipment and movable parts., • This position requires work with hands in water and occasionally with or near chemicals., • Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, and interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude., • The role involves regular movement including standing, walking, bending, and lifting of equipment (up to 50 lbs)., • Frequent use of upper extremities and back muscles is required for tasks involving device installation and maintenance., • May involve work in confined or elevated areas and interaction with electronic equipment and cabling infrastructure., • Periodic exposure to cleaning agents, dust, or materials associated with IT hardware., • Must maintain focus and composure while managing multiple demands, interruptions, and deadlines in a dynamic environment., • Participation in scheduled on-call rotations and after-hours support may be required based on operational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Description Join the dynamic and collaborative team at Katalyst Data Management (KDM)! We are seeking an experienced Microsoft Systems Administrator with strong problem‑solving skills who thrives in a hands‑on, autonomous environment. This is an exciting opportunity to play a key role in supporting and evolving our Microsoft 365 ecosystem, with direct involvement in a high‑visibility 2026 domain migration initiative. The ideal candidate brings a solid technical foundation, including experience with identity and access management, security administration, and scripting to automate and support enterprise environments. • Located in Houston, TX, • Standard hours 8:00 a.m. – 5:00 p.m., Monday - Friday (occasional night and weekend work required) Key Responsibilities and Accountabilities In this role, you will administer and support the organization’s Microsoft 365 environment with a strong focus on Microsoft Entra ID (Azure AD), identity and access management, group management, security administration, and licensing. You will play a key role in a high‑visibility 2026 domain migration initiative, including the synchronization of on‑premises Active Directory with Entra ID. This position also manages the company’s Windows device fleet, troubleshoots complex system and access issues, and develops or maintains scripts and automations to improve efficiency and reliability. In addition, you will partner closely with internal teams to support enterprise IT initiatives and provide hands‑on desktop and end‑user support as needed, contributing to a secure, stable, and positive user experience across the organization. Scope of Role • Administer and support Microsoft 365 E3 services, including Entra ID, Exchange Online, SharePoint, Teams, Intune, the Microsoft Office suite, and security features such as Multi‑Factor Authentication (MFA)., • Manage and optimize identities, group memberships, permissions, security policies and endpoint devices across a hybrid on-premises and cloud environment., • Configure, deploy, and maintain device and application access policies using Microsoft Intune and Data Loss Prevention (DLP) policies using Microsoft Purview to protect organizational data., • Administer and support a fleet of 300+ physical and virtual Windows workstations, ensuring system performance, reliability, and availability., • Develop, maintain, and troubleshoot advanced PowerShell scripts to support automation, system management, and operational efficiency., • Provide end‑user desktop support, including workstation setup, configuration, hardware troubleshooting, and issue resolution (approximately 15–20% of role responsibilities)., • Monitor security events and alerts, investigate potential risks, and implement timely remediation actions., • Create, maintain, and update technical documentation covering systems, configurations, processes, and procedures., • Advanced Microsoft 365 expertise – Deep understanding of Microsoft 365 architecture, authentication flows, identity models, and security frameworks beyond basic administrative portal usage., • Hands‑on Entra ID hybrid identity experience – Proven experience implementing, managing, and troubleshooting Active Directory to Entra ID synchronization in a hybrid environment., • Active Directory proficiency – Strong working knowledge of Active Directory design, Group Policy, DNS, and LDAP., • Security‑first mindset – Demonstrated experience implementing and managing Conditional Access policies, MFA, and Microsoft security baselines., • Intune / Endpoint Manager experience – Hands‑on experience with device configuration, compliance policies, and application deployment., • Virtual desktop administration – Experience supporting and administering Windows virtual desktop environments at scale., • Advanced troubleshooting capabilities – Ability to diagnose and resolve complex issues across hybrid cloud and on‑premises environments., • Strong communication skills – Ability to clearly document technical processes and effectively explain complex technical concepts to non‑technical stakeholders., • Self‑directed and proactive – Ability to work independently, prioritize work, and drive tasks to completion with minimal supervision., • Microsoft 365 E3, • Microsoft Entra ID (Azure AD), • On‑premises Active Directory with hybrid synchronization, • Microsoft Intune / Endpoint Manager, • Minimum of seven (7) years of hands‑on Windows Server administration experience, or This position has no supervisory responsibilities. Work Environment: This position operates primarily in a professional office environment and routinely uses standard office equipment such as computers, phones, and photocopiers. The role also involves interaction with enterprise‑class IT and infrastructure equipment, including firewalls, network switches, uninterruptible power supplies (UPS), generators, electrical panels, and network cabling. Physical Demands: This role is primarily sedentary; however, it may occasionally require periods of physical activity. These activities may include lifting and moving computer equipment weighing up to forty (40) pounds, walking up and down stairs, climbing ladders, accessing areas beneath raised computer room flooring and above drop ceilings, and, at times, accessing the building roof.

Job Description About the Organization Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs. While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include: • Meals on Wheels/Animeals, • Refugee Services, • Interfaith Relations and Community Partnerships, • Volunteer Houston While each program serves distinct communities, all are unified by our shared commitment to building a more respectful, connected, and caring society. Service is at the core of our work. Through empathy and resilience, our employees bring meaningful connection and support to those we serve. Position Summary The Director of Infrastructure & Computer End Users is responsible for the day-to-day management, security, and reliability of IM's technology infrastructure stack (On-premises & Cloud Service) and end-user computing environment. This hands-on role oversees the organization's Microsoft 365 tenant, network, and server infrastructure, endpoint management, and end-user IT service delivery for all staff. IM has engaged a Managed Services Provider (MSP) to monitor and manage core infrastructure, cloud services, and network and end-user services support. The Director is responsible for managing MSP service delivery against the Service Level Agreements (SLAs) in the Master Services Agreement (MSA) and each individual Statement of Work (SOW). In addition, the role will also be the primary (in conjunction with the MSP’s offsite Helpdesk) deliverer of on-Site hands-on desktop and end-user support, collaborating with the MSP on escalated issues. The ideal candidate combines IT management and leadership experience, strong technical depth with a service-oriented mindset, and the ability to work effectively in a resource-conscious nonprofit environment. Why This Role Matters This is a pivotal leadership role at a defining moment for IM Houston. The Director of Infrastructure & Computer End Users will play a critical role in updating IM’s IT infrastructure, effectively managing overall project and cost initiatives related to our MSR, and working with the VP of Compliance & Operations to ensure the organization is up to date and compliant with all Cyber Security policies and processes for the organization. Essential Functions • Develop and manage the organization's Infrastructure and end-user IT strategy and roadmap in collaboration with the VP of Compliance & Operations, supported by Managed Services Partner recommendations, • Ensure that IT policies and security best practices are properly defined, implemented, and enforced to ensure compliance and data security, • Define, Manage & Support the Microsoft 365 end-user portfolio, including Outlook, Teams, Teams Phone, OneDrive, SharePoint, and End-User desktop applications such as Adobe. Implement and maintain Microsoft 365 security best practices, • Manage organization-wide Teams and SharePoint structures to support collaboration and document management, • Oversee backup and disaster recovery solutions; test and document restoration procedures regularly, • Manage vendor relationships and contracts for internet, telephone, and hosted services, • Monitor & Manage MSP adherence to service Level agreements & project delivery commitments (on time, to agreed scope & on budget), ensuring on-site operations and end-user productivity as defined in each Statement of Work, • Manage & participate in IT project delivery, system upgrades and rollouts, and other technology initiatives in collaboration with MSP engineers, • Maintain hardware and software inventory (ITAM) and procure new hardware and software as needed, • Develop and maintain internal knowledge base articles and end-user documentation as needed, • Lead incident reviews, root cause discussions, and service improvement efforts, • Technical liaison between the organization and the MSP, and other technology vendors and partners, • Serve as the primary presence on-site for required in-person technical support for 150+ employees across three sites, working collaboratively with the MSP to diagnose, troubleshoot, and resolve hardware, software, network, and peripheral issues, resolve incidents, and service requests, • Provide on-site support for Windows laptops and desktops, printers, monitors, docking stations, peripherals, and standard productivity and other organizational applications in conjunction with the MSP L1 Support Helpdesk., • Periodically assist and augment the MSP with basic operational administration of Microsoft infrastructure and services, including Active Directory, Intune, Entra ID, and Exchange Online, • Assist MSP with employee onboarding and offboarding, including preparing and deploying devices for new hires, coordinating access provisioning and deprovisioning with the MSP, recovering equipment, and periodically creating, modifying, disabling, and deleting user accounts, • Desktop and laptop hardware maintenance and troubleshooting, • Computer imaging, • Endpoint management, • Strong working knowledge of Windows 11 and Microsoft technologies, • Microsoft 365 (including Outlook, Teams, Teams Phone, OneDrive, SharePoint, and Office applications) and other enterprise productivity applications, • Software installation, configuration, and troubleshooting, • Peripheral and printer support, • Disaster recovery, and business continuity experience, • Mobile device management, maintenance, and troubleshooting, • Familiarity with basic operational administration of Microsoft infrastructure and services, including Active Directory, Entra ID, Exchange Online, and Intune., • Understanding of fundamental networking concepts and technologies (TCP/IP, DNS, DHCP, VPNs, Wi‑Fi, switches, wireless access points), • Familiarity with industry security best practices, • Strong leadership skills to effectively manage and guide internal resources, our MSP, and other technology partners, • Strategic thinker who can develop multi-year strategic IT plans and roadmaps, • Strong interpersonal and customer service skills, with the ability to work effectively with both end users and external service providers, • Clear verbal and written communication skills, including the ability to document issues and solutions thoroughly, • Ability to prioritize tasks and manage workload in a shared-support environment, • Strong problem-solving and analytical skills, • Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent practical experience., • Minimum of 5-6 years of experience in IT leadership, and hands-on IT management and support in organizations with 100+ employees., • Experience working with or alongside a Managed Service Provider (MSP) or external IT support vendor., • Familiarity with IT frameworks such as ITIL or CIS Controls., • Experience with IT procurement, vendor management, and budget tracking., • Strategic thinking with strong execution capability, • High emotional intelligence and sound judgment, • Ability to influence and partner across all levels of the organization, • Strong communication and presentation skills, • Cultural competency and commitment to inclusion, • Primarily office-based position with standard business hours., • Occasional extended hours may be required for after-hours IT infrastructure maintenance, • Requires the ability to sit for extended periods, use a computer, and communicate effectively in person and electronically., • Must be able to lift and carry a minimum of 30 pounds., • Valid driver’s license and auto liability insurance as required by law. Interfaith Ministries for Greater Houston is an equal opportunity employer committed to workplace diversity and inclusion. All applicants will be considered for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by federal, state, or local law. We encourage applications from individuals of all backgrounds who share our commitment to serving diverse communities.

Job DescriptionMental Health Therapist Job Description Ellie Mental Health is excited to welcome a new Therapist to our Kingwood, TX Clinic! The perfect Ellie Candidate will share our passion for improving and expanding access to quality mental health care and will thrive in a culture that emphasizes: autonomy, flexibility, creativity, authenticity, humor, compassion, acceptance and determination. Opportunities for individual, family, and group therapy services as well as Telehealth upon request. Trauma experience is preferred. Qualifications: • Education: Earned masters degree from an accredited graduate program in the field of psychology, counseling, or social work, • Licensing: Individually licensed in Texas with the Texas Behavioral Health Executive Council (TBHEC) with an active license in good standing, as:, • Full Licensure. A fully licensed mental health professional with any of the following licensing designations: LPC, LPC-S, LCSW, or, • Provisional Licensure. A pre-licensed mental health professional who is working towards full licensure with any of the following licensing designations: LPC-Associate, LMFT-Associate, LMSW, • All pre-licensed clinicians must also have a board-approved licensing supervisor for their specific licensing designation that has been under signed contract and approved, current with all state, board, and licensing requirements, and in good standing with., • Experience: Strong candidates will have at least ONE (1) year of professional experience working as a paid licensed/pre-licensed therapist in the counseling field., • Community: Strong ties to community resources and referral partners in Kingwood, TX and surrounding areas., • Professional counseling experience with couples, families, and groups., • Strong working knowledge of state requirements regulating mental health practice., • Proficient general knowledge of types of therapy services, insurance billing, and previous experience with mental health documentation., • Strong leadership, problem-solving, and executive skill sets., • Licensed Clinicians will (ideally) be credentialed with most insurance panels., • Comfort and familiarity working with a diverse patient population., • Ability to function well in a high-paced and changing environment. Required:, • Professional counseling experience with children, adolescents, teens, and adults., • Committed to always doing what is ethically, legally, and morally right., • Effective written and verbal communication skills, • Ability to complete and submit documentation of services and other clinical or employment documents in a timely manner., • Ability to demonstrate and model stable, appropriate boundaries with patients., • Adept at learning and navigating Electronic Health Record (EHR) systems., • Proficient with Microsoft 365 applications., • Proficient in the use of typical office technology such as desktop computers or laptops, sound machines, accessing e-mail and credentialing websites profiles, and recording patient charting documentation within Electronic Health Record (EHR) systems., • Ability to pass a background check.Responsibilities and Duties:, • Position, • For Full-Time status clinicians must maintain a caseload of a minimum of 25 client hours per week., • For Part-Time status clinicians must maintain a caseload of a minimum of 15 client hours per week., • Collaboration with clinic leadership team to implement strategies for clinical efficiency to improve patient care and quality of services., • Collaboration with clinic leadership team to implement all required policies and procedures., • Provide timely response to concerns raised by clients, clinicians, or external stakeholders., • Monitor and manage individual in-office schedules and office supplies., • Attend and participate in all clinical staff meetings, trainings, and related clinic events., • Clinical, • Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy., • Utilize creativity in interventions to help clients achieve and exceed goals., • Prepare and submit individual documentation for each session per company guidelines and protocol., • Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed., • Marketing & Outreach, • Engage in outside marketing and outreach for ongoing referral business and growing the Ellie Kingwood brand., • Active participation and collaboration with Ellie Kingwood Marketing Team to promote clinics online visibility., • Community Relations, • Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community., • Beautiful, fully furnished offices!, • Flexible scheduling during weekdays and weekends., • An environment that fosters a healthy work-life balance., • A clinic culture that promotes personal and professional guidance, growth, and support, • Competitive compensation., • Hourly pay structure PLUS commission on insurance claims, • Monthly performance bonuses, • Paid holidays, • Paid Time Off (PTO) accrual, • Paid Professional Liability Insurance, • Shared Services including scheduling, billing, insurance verifications, IT support, and many more!What else you should know:, • This position is in Kingwood, TX, • This position will be under the general direction of the Clinical Director., • Salary and compensation structure is commiserated with years of professional experience and current status of professional licensure. Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.

Job DescriptionBilingual Mental Health Therapist Job Description Ellie Mental Health is excited to welcome a new Therapist to our Kingwood, TX Clinic! The perfect Ellie Candidate will share our passion for improving and expanding access to quality mental health care and will thrive in a culture that emphasizes: autonomy, flexibility, creativity, authenticity, humor, compassion, acceptance and determination. Opportunities for individual, family, and group therapy services as well as Telehealth upon request. Trauma experience is preferred. Qualifications: • Fluent in Spanish, • Education: Earned masters degree from an accredited graduate program in the field of psychology, counseling, or social work, • Licensing: Individually licensed in Texas with the Texas Behavioral Health Executive Council (TBHEC) with an active license in good standing, as:, • Full Licensure. A fully licensed mental health professional with any of the following licensing designations: LPC, LPC-S, LCSW, or, • Provisional Licensure. A pre-licensed mental health professional who is working towards full licensure with any of the following licensing designations: LPC-Associate, LMFT-Associate, LMSW, • All pre-licensed clinicians must also have a board-approved licensing supervisor for their specific licensing designation that has been under signed contract and approved, current with all state, board, and licensing requirements, and in good standing with., • Experience: Strong candidates will have at least ONE (1) year of professional experience working as a paid licensed/pre-licensed therapist in the counseling field., • Community: Strong ties to community resources and referral partners in Kingwood, TX and surrounding areas., • Professional counseling experience with couples, families, and groups., • Strong working knowledge of state requirements regulating mental health practice., • Proficient general knowledge of types of therapy services, insurance billing, and previous experience with mental health documentation., • Strong leadership, problem-solving, and executive skill sets., • Licensed Clinicians will (ideally) be credentialed with most insurance panels., • Comfort and familiarity working with a diverse patient population., • Ability to function well in a high-paced and changing environment. Required:, • Professional counseling experience with children, adolescents, teens, and adults., • Committed to always doing what is ethically, legally, and morally right., • Effective written and verbal communication skills, • Ability to complete and submit documentation of services and other clinical or employment documents in a timely manner., • Ability to demonstrate and model stable, appropriate boundaries with patients., • Adept at learning and navigating Electronic Health Record (EHR) systems., • Proficient with Microsoft 365 applications., • Proficient in the use of typical office technology such as desktop computers or laptops, sound machines, accessing e-mail and credentialing websites profiles, and recording patient charting documentation within Electronic Health Record (EHR) systems., • Ability to pass a background check.Responsibilities and Duties:, • Position, • For Full-Time status clinicians must maintain a caseload of a minimum of 25 client hours per week., • For Part-Time status clinicians must maintain a caseload of a minimum of 15 client hours per week., • Collaboration with clinic leadership team to implement strategies for clinical efficiency to improve patient care and quality of services., • Collaboration with clinic leadership team to implement all required policies and procedures., • Provide timely response to concerns raised by clients, clinicians, or external stakeholders., • Monitor and manage individual in-office schedules and office supplies., • Attend and participate in all clinical staff meetings, trainings, and related clinic events., • Clinical, • Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy., • Utilize creativity in interventions to help clients achieve and exceed goals., • Prepare and submit individual documentation for each session per company guidelines and protocol., • Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed., • Marketing & Outreach, • Engage in outside marketing and outreach for ongoing referral business and growing the Ellie Kingwood brand., • Active participation and collaboration with Ellie Kingwood Marketing Team to promote clinics online visibility., • Community Relations, • Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community., • Beautiful, fully furnished offices!, • Flexible scheduling during weekdays and weekends., • An environment that fosters a healthy work-life balance., • A clinic culture that promotes personal and professional guidance, growth, and support, • Competitive compensation., • Hourly pay structure PLUS commission on insurance claims, • Monthly performance bonuses, • Paid holidays, • Paid Time Off (PTO) accrual, • Paid Professional Liability Insurance, • Shared Services including scheduling, billing, insurance verifications, IT support, and many more!What else you should know:, • This position is in Kingwood, TX, • This position will be under the general direction of the Clinical Director., • Salary and compensation structure is commiserated with years of professional experience and current status of professional licensure. Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.

Job DescriptionChild Mental Health Therapist Job Description Ellie Mental Health is excited to welcome a new Therapist to our Kingwood, TX Clinic! The perfect Ellie Candidate will share our passion for improving and expanding access to quality mental health care and will thrive in a culture that emphasizes: autonomy, flexibility, creativity, authenticity, humor, compassion, acceptance and determination. Opportunities for individual, family, and group therapy services as well as Telehealth upon request. Trauma experience is preferred. Qualifications: • Strong background and experience working with children ages (3-12 years old), • Knowledge or experience with play therapy is a plus, • Education: Earned masters degree from an accredited graduate program in the field of psychology, counseling, or social work, • Licensing: Individually licensed in Texas with the Texas Behavioral Health Executive Council (TBHEC) with an active license in good standing, as:, • Full Licensure. A fully licensed mental health professional with any of the following licensing designations: LPC, LPC-S, LCSW, or, • Provisional Licensure. A pre-licensed mental health professional who is working towards full licensure with any of the following licensing designations: LPC-Associate, LMFT-Associate, LMSW, • All pre-licensed clinicians must also have a board-approved licensing supervisor for their specific licensing designation that has been under signed contract and approved, current with all state, board, and licensing requirements, and in good standing with., • Experience: Strong candidates will have at least ONE (1) year of professional experience working as a paid licensed/pre-licensed therapist in the counseling field., • Community: Strong ties to community resources and referral partners in Kingwood, TX and surrounding areas., • Professional counseling experience with couples, families, and groups., • Strong working knowledge of state requirements regulating mental health practice., • Proficient general knowledge of types of therapy services, insurance billing, and previous experience with mental health documentation., • Strong leadership, problem-solving, and executive skill sets., • Licensed Clinicians will (ideally) be credentialed with most insurance panels., • Comfort and familiarity working with a diverse patient population., • Ability to function well in a high-paced and changing environment. Required:, • Professional counseling experience with children, adolescents, teens, and adults., • Committed to always doing what is ethically, legally, and morally right., • Effective written and verbal communication skills, • Ability to complete and submit documentation of services and other clinical or employment documents in a timely manner., • Ability to demonstrate and model stable, appropriate boundaries with patients., • Adept at learning and navigating Electronic Health Record (EHR) systems., • Proficient with Microsoft 365 applications., • Proficient in the use of typical office technology such as desktop computers or laptops, sound machines, accessing e-mail and credentialing websites profiles, and recording patient charting documentation within Electronic Health Record (EHR) systems., • Ability to pass a background check.Responsibilities and Duties:, • Position, • For Full-Time status clinicians must maintain a caseload of a minimum of 25 client hours per week., • For Part-Time status clinicians must maintain a caseload of a minimum of 15 client hours per week., • Collaboration with clinic leadership team to implement strategies for clinical efficiency to improve patient care and quality of services., • Collaboration with clinic leadership team to implement all required policies and procedures., • Provide timely response to concerns raised by clients, clinicians, or external stakeholders., • Monitor and manage individual in-office schedules and office supplies., • Attend and participate in all clinical staff meetings, trainings, and related clinic events., • Clinical, • Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy., • Utilize creativity in interventions to help clients achieve and exceed goals., • Prepare and submit individual documentation for each session per company guidelines and protocol., • Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed., • Marketing & Outreach, • Engage in outside marketing and outreach for ongoing referral business and growing the Ellie Kingwood brand., • Active participation and collaboration with Ellie Kingwood Marketing Team to promote clinics online visibility., • Community Relations, • Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community., • Beautiful, fully furnished offices!, • Flexible scheduling during weekdays and weekends., • An environment that fosters a healthy work-life balance., • A clinic culture that promotes personal and professional guidance, growth, and support, • Competitive compensation., • Hourly pay structure PLUS commission on insurance claims, • Monthly performance bonuses, • Paid holidays, • Paid Time Off (PTO) accrual, • Paid Professional Liability Insurance, • Shared Services including scheduling, billing, insurance verifications, IT support, and many more!What else you should know:, • This position is in Kingwood, TX, • This position will be under the general direction of the Clinical Director., • Salary and compensation structure is commiserated with years of professional experience and current status of professional licensure. Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.

Job DescriptionDescription: COMPANY INFORMATION: • Medical Metrics Inc. (MMI) is a fast-growing, independent imaging core laboratory and medical imaging solutions company based in Houston, TX. MMI provides image analysis and consulting services to medical device, biologics, and pharmaceutical companies in support of their clinical trials and product R&D., • Competitive salary, commensurate with experience and qualifications. The Full Stack Developer is responsible for creation, maintenance, enhancement, and operational support for a complex web application and associated platform components (e.g., SQL Server Database, Windows services, Windows desktop applications, etc.) designed to enable the transfer, management, visualization, and analysis of medical imaging. This is a senior-level technical role that primarily involves hands-on coding contributions within a teamwork environment. The Full Stack Developer applies deep professional expertise to develop sophisticated algorithms, computationally efficient performance methods, secure methodologies, robust designs, clean code organization, appropriate technologies, and friendly user interfaces to accomplish business objectives. DUTIES AND RESPONSIBILITIES: • Contribute to the design, implementation, and maintenance of a complex web application and associated components., • Utilize a wide range of technologies including but not limited to:, • C# using Microsoft .NET framework (v4.52+), .NET Core, MVC, and Windows Forms, • SQL Server, • JavaScript, TypeScript, • HTML 5, CSS, • Blazor, • Bootstrap, • DevExpress, DevExtreme, • Webpack, NodeJS, • LINQ, • Acquire deep knowledge of MMI’s software in order to support and improve it., • Create and enhance intuitive front-end web and Windows desktop application interfaces., • Leverage expert back-end knowledge of databases, Windows services, and APIs to design and troubleshoot server-side architectures., • Identify opportunities for code quality improvement to enhance cybersecurity, performance, user experience, maintainability, and adherence to company coding standards and best practices., • Provide software development mentorship to other team members through code reviews and collaboration., • Utilize SDLC tools and agile processes in to order to contribute efficiently within a structured environment., • Interface with internal users and management to understand and prioritize new software requests., • Maintain awareness of software-development industry best-practices and standards., • BS in Computer Science, Engineering, or related field., • Deep experience with web development technologies including JavaScript, HTML 5, and CSS., • Highly Proficient with C# and Microsoft .NET Framework and Core., • Well-versed with database development using SQL Server., • Experience applying Agile methodologies to the software development life cycle., • Strong written communication and interpersonal skills., • Prior experience with medical imaging and DICOM is preferred., • Early adopter mindset for utilizing AI coding assistants and emerging technologies is preferred.

Job DescriptionThe ideal candidate will be responsible for maintaining and optimizing our internal IT infrastructure, supporting primarily on-premises office and production environments, and ensuring the smooth operation of our desktop, network, servers, and communication systems. This role requires strong technical expertise, proactive problem-solving skills, and the ability to collaborate effectively within a team.The candidate will perform following tasks with necessary on-the-job training. • Provide internal desktop maintenance support and basic network maintenance, including troubleshooting and resolving issues related to DHCP/DNS., • Provide IT support to users on hardware, wired and wireless network, application, • Respond promptly to and resolve Microsoft 365 issues at users’ level; Collaborate with Microsoft 365 admin on issue resolution., • Manage and maintain on-premises domain controllers and deploy/optimize policies., • Participate in the design and optimization of the architectural framework for various company application systems and maintenance platforms., • Collaborate with the IT team to assist with other IT operations-related tasks as needed., • Maintain and update network infrastructure components such as network devices, servers, UPS, server rooms, cabling per site., • Provide internet service and control/monitoring web activities., • Maintain MS Active Directory domain infrastructure, DHCP service, DNS service, file server, sftp (ftp)server., • Maintain and configure Windows update and antivirus system., • Respond to urgent network alerts during business hours and off-hours, with pre-assigned on-call schedule, to prevent and minimize down time., • Support Phone System and IP Phone (Cisco IP phone Call Manager), • Provide Data Backup/Restore Support, • Prepare to learn and take new and emerging IT related job functions, cloud, AI, cybersecurity compliance, under management’s guideline., • Report and escalate issues to the IT manager in timely manner., • Microsoft OS, Windows 10, Windows 11, Windows Server 2012 and beyond, MS Office suites, Microsoft 365 client, MS SQL, • Good understanding/experience of network infrastructure, • Good understanding/experience of cybersecurity and related tools, firewall concept, Cisco, MS MDE EDR, Fortinet FortiGate, Symantec…, • Network monitoring and management tools experience, • HP ProLiant servers, HP desktop, laptop, network printer/scanner/copier Powered by JazzHR 7tWhnYXfje

Job Description The Cloud and Systems Administrator (Mid-Level) is responsible for the day-to-day administration, monitoring, and support of Heath Consultants’ cloud-first infrastructure, primarily within Microsoft Azure and Microsoft 365, while continuing to support required hybrid on-premises systems. This role is primarily operational and execution focused. The administrator works independently on routine and moderately complex tasks, follows established architecture and standards, and escalates design, capacity, and complex issues to senior engineers or leadership as appropriate. Approximately 60–70 percent of this role is focused on cloud platforms, with 30–40 percent supporting hybrid and on-prem infrastructure such as Active Directory, VMware, storage, and backup systems. The role supports ongoing cloud adoption and operational stability without owning platform strategy or architecture. Candidates MUST be local to the Houston, TX area( Near Hobby Airport) for the interview process and work environment. Key Responsibilities: Cloud Operations (Primary Focus) • Administer Microsoft Azure resources including virtual machines, storage accounts, VNets, NSGs, and Azure Backup, • Perform routine cloud operations such as provisioning, patching, scaling, and monitoring, • Support Microsoft 365 services including Exchange Online, SharePoint Online, and Teams, • Monitor Azure services using Azure Monitor and Log Analytics, • Respond to cloud incidents and alerts according to documented procedures and SLAs Hybrid and On-Prem Infrastructure Support (Secondary Focus) • Support on-prem Active Directory and Group Policy administration, • Assist with VMware host and cluster operations, • Support Nimble storage and Rubrik backup platforms, • Perform scheduled patching and maintenance for on-prem systems, • Escalate complex infrastructure issues as needed Identity and Access Management • Administer Azure AD and hybrid identity user and group objects, • Support Conditional Access, MFA, and RBAC policies, • Maintain health of directory synchronization and hybrid identity services, • Assist with SSO integrations for SaaS applications Monitoring, Reporting, and Operational Health • Monitor cloud and hybrid systems for availability and performance, • Validate backup success and assist with restore requests, • Contribute data to weekly and monthly operational reports, • Identify recurring operational issues and report trends Backup, Recovery, and Continuity • Monitor Azure Backup and Azure Site Recovery operations, • Support Rubrik backup monitoring and restore validation, • Participate in disaster recovery testing activities, • Maintain and update recovery documentation Security and Configuration Support • Assist with enforcing Azure security baselines and NSGs, • Review security alerts from Defender and Azure monitoring tools, • Support SSL certificate renewals and expiration tracking, • Follow established security and compliance procedures Automation and Tooling Support • Execute and maintain existing PowerShell automation scripts, • Assist with basic scripting for operational tasks and reporting, • Identify manual processes that may benefit from automation Application and Platform Support • Support infrastructure components for business applications hosted in Azure or on-prem, • Assist with SQL Server operational tasks such as backups, patching, and monitoring, • Coordinate with application owners during incidents or maintenance Ticketing, Documentation, and Collaboration • Resolve assigned cloud and systems tickets within SLA using the ticketing system, • Escalate complex issues with clear troubleshooting notes, • Maintain SOPs, runbooks, and system documentation, • Collaborate with service desk, security, and network teams Cost Awareness • Follow cloud cost management guidelines, • Identify idle or underutilized resources and report findings, • Implement approved cleanup or optimization actions Knowledge, Skills and Experience: Education & Certification • Associate or Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience, • Microsoft Azure certifications such as AZ-900 or AZ-104 preferred Experience • 3 to 5 years of experience in cloud or systems administration, • Hands-on experience with Microsoft Azure and Microsoft 365, • Exposure to hybrid environments involving VMware and on-prem Active Directory Technical Skills • Working knowledge of Azure compute, storage, networking, and identity, • Familiarity with Microsoft 365 administration, • Experience with Windows Server, Active Directory, and Group Policy, • Basic to intermediate PowerShell scripting, • Strong troubleshooting and operational skills Soft Skills • Strong documentation, reporting, and communication skills., • Ability to manage competing priorities in a 24x7x365 environment., • Self-starter, collaborative, and adaptable to changing requirements., • Able to work independently on assigned tasks, • Willing to learn and grow toward more advanced cloud responsibilities Work Environment and Physical Requirements: Dependability & Flexibility: The role requires flexibility to work weekends, evenings, nights, and holidays as needed to support business operations. 24/7/365 IT Operations: Heath’s IT department provides around-the-clock support to employees. Assistance is available through the proper channels depending on the situation: • Normal Working Hours: Standard business hours coverage., • Expanded Working Hours: Extended coverage for evenings, weekends, and holidays., • Emergency Support: Critical support available outside of normal or expanded hours to address urgent issues that impact business continuity., • Extended Sitting: Ability to remain seated for prolonged periods while working on a computer or related equipment., • Manual Dexterity: Sufficient hand and finger dexterity to operate a computer keyboard, mouse, power tools, and handle other IT components., • Cable Inspection: Occasional inspection and handling of cables located in floors, ceilings, or other areas requiring mobility., • Lifting & Transporting Equipment: Ability to lift and transport moderately heavy objects, such as desktop computers, servers, and peripherals. #LI-EG1 #INDEG

Job DescriptionPosition: Manager, Information Systems Classification: Full-time, Exempt Reports to: Director, Information Systems Company: DePelchin Family Services Location: Houston, TX Position Description: The Manager, Information Systems works with the Director, Information Technology to meet the application system and software solution requirements of the agency. This goal is accomplished through evaluation and implementation of packaged and off-the-shelf applications as well as project management of internal and external resources for custom-built software. The Manager will also support and enhance the utilization of all existing software applications used throughout the organization. The position will also oversee staff responsible for database reporting and IT training. Primary Responsibilities: • Proactively learn software applications to enhance current utilization and manage relationship with vendors to provide support and problem-solving for user issues., • Work with outside vendors and internal staff to support and manage implementation of commercial software applications., • Provide project management support for internal and external resources for commercial and custom software products including requirements definition, Quality Assurance (QA)/testing, implementation, documentation and training., • Coordinate relationship with vendors, consulting firms and other individuals as necessary for continued development and support of new and existing custom software applications., • Evaluate and prepare documentation for current business processes and organizational structures to meet technical and functional specifications of potential new software applications., • Research and identify possible software and technical solutions that can be integrated into existing application framework to increase productivity and meet business needs., • Manage reporting of data including creation of standardized reports for internal and external presentations across the Agency and development of tools for efficient utilization of data in management of programs and services., • Responsible for oversight of data integrity across software applications., • Manage training for internal staff on desktop productivity software as well as Agency wide applications and other technology tools., • Proactively continued technical training in latest technology.Required Qualifications:, • Bachelor’s degree in MIS, Computer Science or Business Management., • Three (3) experience with implementing and/or developing information systems and software solutions utilizing the software development life cycle.Preferred Qualifications:, • Three (3) years of management experience., • Experience supporting and/or using medical billing software, electronic medical records or other health care applications a plus., • Experience with MS SQL, .Net development, SharePoint, and Power BI.Knowledge, Skills, and Abilities:, • Advanced computer software and hardware knowledge and skills, • Excellent written and oral communications skills are required., • Ability to troubleshoot a variety of computer problems, • Ability to Interact with staff with a service orientation., • Ability to stay organized while executing multiple projects., • Ability to maintain professional, confidential work environment.Work Conditions:, • Environment: Office, • Range of Schedule: Mon – Fri, 7:00 a.m. to 8:00 p.m. DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation. Powered by JazzHR 4Cf5nOS7qx

Position: IT Desktop Support Engineer Location: 5 days/week on-site in Houston, TX 77002 Full-time contract Job Purpose: The onsite support engineer will provide technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on t

Job DescriptionDescription: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to Work For, headquartered in Dallas, Texas. For over a century, we have partnered with universities and nonprofit organizations to deepen alumni engagement and strengthen the relationships that fuel philanthropy. At PCI and our StoryCause fundraising division, we help institutions capture alumni and donor stories at scale, turning meaningful conversations into insights that inspire giving. By combining human connection with data-driven insight, we help advancement teams build stronger donor relationships and ultimately inspire greater generosity for the missions they serve. Our work sits at the intersection of storytelling, relationships, and philanthropy. Every conversation we facilitate helps institutions better understand the people who care about their mission, unlocking deeper engagement, stronger communities, and generating long-term financial impact for the institutions we serve. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don’t just strengthen connections — we capture, curate, and preserve the world’s stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: • A love for sales and a positive, challenge-driven mindset., • Resilience, dedication to excellence, and a results-oriented approach., • Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners., • Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call., • Strong keyboarding, spelling, and attention to detail. Our Culture! At PCI, we don’t just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that’s purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: • Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures., • Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection., • This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA., • Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred)., • Minimum High School Degree or Equivalent., • Must complete a background check within 48 hours of receiving an offer., • Must complete a reference check (3 professional references needed)., • Must have a quiet workspace: Free of disruptions for professional call handling., • Experience preferred in making high-volume sales calls., • Must have hard-wired Internet Connection: We are unable to work off Wi-Fi., • Must have a Download speed above 10/Upload Speed above 5., • Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally. Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: • Rate of pay: $16 per hour + uncapped commission., • Average Associates earn $40K to $45K per year!, • Top Performers earn $45K plus per year!, • Must be able to work any 8-hour shift between 8 am CST and 8 pm CST., • Scheduled one-hour lunch and two 15-minute breaks daily., • Monday - Friday, offering full-time shifts only. Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR

Job DescriptionCompany Description The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times. GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including: • Electric, • Gas, • Telephone Utilities, • Manufacturing, • Defense, • Banking/Financial,, • Information Technology, • Healthcare/PharmaceuticalJob Description REQUIREMENTS: • Associates degree preferred, high school diploma or equivalent required, plus five or more years of related work experience, preferably within the contracting/sales, construction or technical work environment., • Must have proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, MS Project, Desktop Publishing and Internet business application usage., • Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills., • Must have strong interpersonal skills to effectively communicate with both internal and external clients., • Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence., • Ability to prioritize work activities based upon financial impact to desired business goals., • Experience and/or basic project accounting or costing principals is desired., • Under general direction, works in concert with Service Project or Engineering Management to ensure consistent delivery of services and assure internal financial commitments., • Researches and obtains information for routine and moderately complex reports, tasks and assignments., • Expedites and completes the delivery of project or sales related administrative tasks to ensure customer expectations as well as internal project financial commitments are met., • Administers the project business through activities such as subcontract processing, managing project documentation, support of booking or cost tracking system entry, and customer invoicing., • Supports and maintains the Installation Information System (IIS). PRINCIPAL DUTIES: Operations Support 1. Ensures integrity of our backlog (jobs reflect accurate re-estimate), receivables are collectible and revenue is in line with job progress and compliance with Revenue Recognition guidelines., 2. Supports new contracts and manages any changes to existing retrofit or PSA contracts or Labor and Material tickets in the Contract Booking System (CBS), Service • Alliance and SMIS as appropriate., • Ensures proper contract information such as tax, sell price, cost estimates, customer information, etc. are accurately entered. 3. Supports and maintains IIS. • Downloads and distributes cost data files, enters job assignments and transfers and provides forecasting data for management., • Generates reports as requested. 4. Administers the subcontract process. Assists project management by generating the subcontracts on line or using templates. • Organizes subcontractor documentation such as waivers, certificates of insurance, wrap ups, and bonding information., • Manages subcontractor invoices by releasing for payment or researching payment problems. 5. Manages project documentation files. Gathers documents such as submittal documentation, customer communication, subcontracts documents, and proposals. • Completes project closeout checklists including as-builts, final invoicing to the customer, warranty letters, project books and training documentation. 6. Produces submittal packages for use by technicians, engineers or the customer. • Gathers documents such as network flow diagrams, room schedules, project bill of materials and vendor cut sheet. 7. Flags contracts in CBS when certified payrolls are required. Submits state prevailing wage documentation for contracts., 8. Assists management in the coordination of safety programs. • Verifies that monthly toolbox training and safety reporting are completed., • Works with project management to ensure employees have the proper safety equipment. 9. Utilizes electronic purchasing / ordering tools to enter and track project materials. • Sets up Electronic Procurement Agreements (EPA). 10. Works with project management to ensure cost scheduling and re-estimates are entered into the installation system. • Enters project dates and schedules contract costs as directed. 11. Creates and submits bills through the installation system or L&M through Service Alliance as directed by project management. • Assists with identifying, investigating and resolving billing issues to keep positive cash flow on projects. 12. Researches cost miss-charges issues involving pre-entered costs, timesheet or expense reports., 13. Assists project management in the collection process as directed., 14. Acts as liaison to the Shared Service Center for the project team. • Sales Support 15. Assists the Service Project Manager or Service Branch Manager with data entry and maintaining the integrity of the local SMIS database including forecast reports, opportunity reports, opportunity reassignments, maintenance etc. • Reconciles SMIS with the contract booking system. 16. Assists the Service Project Manager or sales with the securing or booking process by: uploading SMIS and Presto files, booking details, following up on locking and approval status to ensure timely booking, securing contract documents with approved terms and conditions, securing required signatures and distribution and following up on documents for pre-entered and Letters of Intent., 17. Assists sales and the Service Project Manager in completing change order proposals and booking the related change orders within CBS, including updating SMIS as required., 18. Assists in the preparation of: customer proposals, letters, spreadsheets, issuance of Bid Bonds, Certificates of Insurance, Payment/Performance Bonds, Pre-Qualification Questionnaires and order legal paperwork and forms to aid in finalization of contract award. • Manages branch or regional resumes for use in proposals., • Maintains a library of branch proposals and presentations for use in future sales efforts, along with a related stock of sales supplies and brochures., • General Support 19. Provide coaching/training to Service Projects Coordinator I position as required., 20. May perform duties of an Administrative Assistant if the role is not present in the branch, or may provide back up support to an Administrative Assistant., 21. Assists management by researching budget variations and following up on corrective plans., 22. May perform day-to-day Branch financial transactions., 23. Maintains and tracks Branch assets as required., 24. Performs other duties as required to support the Field Administrative processes within the Branch. All your information will be kept confidential according to EEO guidelines.

Job Description The Senior CAD / BIM Designer is responsible for developing, coordinating, and managing detailed electrical design and construction models using CAD and BIM technologies. This role supports project teams by producing coordinated electrical layouts, prefabrication drawings, and clash-free models that align with project specifications, schedules, and construction standards. The Senior CAD/BIM Designer plays a key role in design coordination, model development, and cross-discipline collaboration to ensure efficient installation of electrical systems on complex commercial large commercial facilities. Essential Functions, Duties, and Responsibilities • Develop and maintain detailed 3D BIM models for electrical systems including power distribution, lighting, grounding, cable tray, conduit routing, and equipment layouts., • Produce coordinated shop drawings, installation drawings, and fabrication drawings., • Create LOD 300–400 models suitable for construction and prefabrication., • Develop electrical layouts in accordance with project specifications and NEC requirements., • Participate in BIM coordination meetings with project teams and trade partners., • Perform clash detection using Navisworks or similar software., • Resolve coordination issues between electrical systems and other trades such as mechanical, plumbing, and structural., • Coordinate model changes with project managers, superintendents, and field teams., • Assist with model-based layout and field installation planning., • Update models to reflect field changes and design revisions., • Maintain BIM standards, templates, and modeling best practices., • Ensure drawings comply with company drafting standards and project BIM execution plans., • Manage version control and drawing revisions., • Provide guidance and training to junior CAD/BIM designers and drafters., • Review drawings and models for accuracy, completeness, and constructability., • Assist leadership with improving BIM workflows and design processes. Qualifications: Education and Experience Required: • 5–10+ years of experience in CAD drafting or BIM modeling for electrical construction., • Strong experience with:, • Autodesk Revit, • AutoCAD, • Experience modeling electrical systems such as:, • Power distribution, • Lighting systems, • Cable tray, • Conduit routing, • Equipment layouts, • Experience working on commercial construction projects., • Strong understanding of NEC (National Electrical Code) and electrical installation practices. Working Environment & Conditions: • Combination of office environment and occasional project site visits, • May require coordination with field teams and project stakeholders, • Ability to work extended hours when required to meet project deadlines Associated Knowledge, Skills, and Abilities • Advanced knowledge of electrical systems design and layout including power distribution, lighting, cable tray, conduit routing, and grounding systems., • Strong understanding of BIM coordination processes and model development for commercial and mission-critical construction projects., • Proficiency in Autodesk Revit, AutoCAD, and Navisworks for developing and coordinating electrical BIM models., • Ability to perform clash detection and coordination between electrical systems and other trades such as mechanical, plumbing, structural, and fire protection., • Knowledge of National Electrical Code (NEC) and general electrical construction practices., • Ability to interpret construction documents, engineering drawings, and project specifications., • Experience producing shop drawings, installation drawings, and prefabrication spool sheets to support field construction., • Strong understanding of BIM Levels of Development (LOD 300–400) and model-based construction workflows., • Ability to coordinate effectively with project managers, engineers, superintendents, and field personnel to resolve design and constructability issues., • Strong problem-solving and analytical skills to identify and resolve design conflicts during the coordination process., • Excellent attention to detail and organizational skills to manage multiple projects, revisions, and deadlines., • Ability to mentor and provide technical guidance to junior CAD/BIM designers and drafters., • Effective written and verbal communication skills to participate in coordination meetings and present technical information clearly., • Familiarity with construction project management platforms such as Autodesk Construction Cloud, BIM 360, or Procore (preferred). Enterprise Electrical’s Core Values & Purpose To perform the job successfully, an individual should demonstrate the following Enterprise Electrical core values: • Safety First, Safety Always (Safety), • Committed to Excellence (Greatness), • Plan it, Do it, Own it (Accountability), • Learn it, Know it, Teach it (Mentorship), • One Team, One Goal (Teamwork), • Positive Attitude Required (Positivity) Our Core Purpose: Building Relationships to Enrich Lives License/Certification • Autodesk Certified Professional (ACP) – Revit for Architectural or MEP Design (preferred), • Autodesk Certified User (ACU) – AutoCAD or Revit (preferred), • Building Information Modeling (BIM) Certification from an accredited institution or professional organization (preferred), • OSHA 10 or OSHA 30 Construction Safety Certification (preferred for coordination with active construction sites), • NFPA 70E Electrical Safety Awareness Training (preferred for electrical construction environments), • Construction Quality Management (CQM) Certification or similar construction coordination training (preferred), • Associate’s or Bachelor’s Degree in Drafting, Engineering Technology, Construction Management, Architecture, or related field (preferred but not required), • Equivalent combination of education, certifications, and relevant experience in electrical BIM modeling or CAD design may be considered in place of formal certifications. Working Environment & Conditions/Physical Requirements • Primarily office-based with extended periods working at a computer workstation., • Occasional travel to construction job sites for coordination meetings, field verification, and project support., • Interaction with multiple departments including engineering, project management, VDC/BIM teams, and field operations., • Exposure to active construction environments during site visits, including noise, dust, uneven terrain, and varying weather conditions. Physical Requirements • Ability to sit for extended periods while working on computer-aided design and modeling software., • Ability to stand, walk, and navigate active construction sites when required., • Ability to occasionally lift and carry items up to 25 pounds such as plans, equipment, or project documents., • Visual ability to review detailed drawings, models, and technical documents on computer monitors., • Ability to communicate effectively with team members, subcontractors, and field personnel in both office and job site settings., • Ability to use standard office equipment including computers, monitors, keyboards, and printers for extended periods. Equipment or Machines Routinely Used in This Position • Desktop or laptop computer workstation used for CAD and BIM modeling, design coordination, and project documentation., • Computer-aided design and modeling software including Autodesk Revit, AutoCAD, and Navisworks., • Project management and document control platforms such as Autodesk Construction Cloud, BIM 360, Bluebeam, or Procore., • Standard office equipment including printers, scanners, plotters, copiers, and telecommunication devices., • Large-format monitors or multi-screen workstations used for reviewing detailed models, drawings, and coordination layouts., • Digital collaboration tools such as Microsoft Teams, email platforms, and cloud-based file sharing systems., • Mobile devices or tablets used for reviewing drawings, models, and documentation during project meetings or field visits., • Basic field verification tools (when required during site visits), including measuring devices, tablets, and cameras for documenting field conditions. Benefits • Close-knit, team-oriented work environment, • Medical, Dental, and Vision Insurance, • 401(k), • Bonus opportunities, • PTO, • Paid Holidays, • Continuing education opportunities, • Per Diem opportunities

Job Description If you are an End User Support guru, like being a part of a team, and enjoy a fun and fast-paced environment, we have an exciting opportunity for you! We are seeking a Senior System Support Analyst who will be an essential part of our service team. This position will provide client end user support, hardware support, server support, and client documentation. You will have opportunities to visit client sites and work directly with the client. Great customer service, the ability to adapt to changing challenges, being a team player, and great communication skills are essential. Position Description: This position provides client end user support, hardware support, server support, and client documentation maintenance. This position is also responsible for maintaining documentation of tickets, projects, processes, and issues. This position resolves escalations and issues with desktop, firewall, networking, hardware/windows servers, business applications, and advanced 365. This position supports Veeam backup/recovery and virtual machines on host servers, including adding/removing CPU, RAM, storage, support and addressing virtualization issues. This position is part of a 24x7 service team and requires on-call rotations. End User Support (50%) • Provide support to resolve client issues via phone, email, and on-site visits with MS365, Outlook, Spam Filtering, and Routing., • Resolve specific Line of Business Applications for clients (Financial, QuickBooks, Autodesk, Sage, Adobe), • Provide MS365 Support (licensing management, business applications, office suite, azure), • Provide technical support and guidance to resolve user’s technical issues., • Communicate with users utilizing a support ticketing system to assess the scope of the problem and resolve, as needed., • Determine the severity of an incident and take appropriate action to resolve or escalate as appropriate., • Update assigned tickets, resolving as required until completion., • Set up PCs for new users or companies, updating existing user hardware, and imaging laptops/workstations., • Resolve and troubleshoot networking issues (switches, firewalls, wireless, and configuring VPN)., • Resolve client printing issues., • Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment., • Coordinates service or replacement of defective products from vendors and manufacturers., • Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new hardware., • Manage and maintain client’s Active Directory and NTFS Permissions for user administration., • Manage Group Policy administration for client domain including application installations, password management, and printer management., • Perform Line of Business Integrations to ensure applications perform efficiently with servers and workstations., • Manage domain renewals and SSL certificate renewals and implementation., • Provide client server hardware support., • Install, update, troubleshoot, and patch software and applications to ensure efficient performance., • Create standardized documentation for line of business configurations, purchase approvals, passwords, and other client information., • Drafts or revises internal processes and procedures., • Maintains logs of support services provided in the ticketing system., • Utilize time entry system to capture accurate time allocation., • Train L1 Analysts on new concepts and internal processes by reviewing and analyzing trouble tickets., • Valid Drivers’ license and insurance, • Ability to operate a motor vehicle, • Strong customer service skills, • Excellent communication and interpersonal skills, both verbal and written., • Ability to work collaboratively in a team environment to get results and resolve customer needs., • Ability to investigate and find the root cause of issues and follow through with corrective actions., • Comfortable demanding excellence in self and team to ensure successful resolution of service requests., • Ability to act as a higher-level resource for escalation, • Ability to adapt/modify troubleshooting techniques to address the situation, • Knowledge of VPN/Remote access technologies, • Microsoft Hyper-V and VMWare vCenter/ESXi, • Windows Server, • Windows Desktop, • Networking and firewall administration, • Microsoft Exchange Administration, • Associate's degree in computer science or related field or equivalent work experience, • 4 Years experience in Information Technology or related field To learn more about our company, visit . What We Offer: We understand that our people are the most critical factor to our success. As a result, we value and invest in our people through: • Competitive Compensation Package, • Career and professional development, • Strong Team Support, • Growth Opportunity, • Generous Benefits Package That Includes:, • Medical, Dental, and Vision Insurance, • Short- & Long-Term Disability Insurance, • 401K Matching Powered by JazzHR xNRgf7RhPE

This is a remote position, but candidates must be based in the Houston, TX area to support clients onsite as needed. Provide high-quality end-user support across Windows and macOS environments. Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) focused on delivering exception

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

Review Customers' IT requisitions and process Purchase Orders in SAP to procure software, hardware, cloud services, and IT professional services at the most favorable price consistent with requirements for quantity, quality, safety, and delivery to support the assigned CITGO Business Unit(s). Utiliz

Inspect documentation, parts, components, materials, subassemblies and equipment against stated specifications, using measurement systems with valid calibration and acceptable repeatability and reproducibility. The Technology Quality Technician combines practical skills with understanding of the ove

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender id

Familiarity with commercial gas transmission pipeline systems is a plus. This role involves creating and executing automated test plans, validating system functionality, and collaborating closely with cross-functional teams in an Agile environment. Apply, Call, or Visit our website today to get the