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Job Description Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Phlebotomists to support the Phoenix VA Health Care System, specifically at the South East CBOC located at 3285 S Val Vista, Dr, Gilbert, AZ 85297. The shift schedule is typically Monday-Frida 0730-1600 no weekends or holidays. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Exceptional compensation packages with full benefits are available. Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities • Performs proper specimen collection and labeling procedures used for routine and special procedures, • Performs all standard laboratory techniques related to phlebotomy such as correcting patient identification, proper collection of samples (volume, tube type, temperature and/or timing conditions) and collection of specimens for urinalysis, 24-hour urines, toxicology and microbiological (sputum and urine), all defined within the standard operating procedures, • High school diploma or equivalent, • Phlebotomy certification from an accredited agency (i.e. CPT I/II licensing in California), • Completion of an approved phlebotomy training course (or equivalent), • American Heart Association (AHA) CPR/Basic Life Support (BLS), • Minimum of 1 year of experience within the last 3 years as a patient service technician/phlebotomist, • 2-3 years of phlebotomist experience in an acute care setting is preferred, • Proficiency in the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, and difficult draws, • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift, • Lift up to 50 lbs from floor to waist, • Lift up to 20 lbs, • Carry up to 40 lbs a reasonable distance Powered by JazzHR xtrgfxm2He

Job Description Start Your Career in Aviation Today as an FAA Assembly & Test Technician in Tempe, AZ Are you experienced in conducting tests on aviation equipment and ready to make a significant impact? PDS Tech Commercial is seeking dedicated FAA Assembly & Test Technician to join our team in Tempe, AZ! Role Summary As a FAA Assembly & Test Technician, you will be responsible for conducting standardized tests on a diverse range of aviation equipment. Your meticulous recording and analysis of test results will ensure compliance with industry regulations and safety standards. Day-to-Day Responsibilities: * Execute industry-specific tests on aviation equipment, ensuring adherence to established protocols. * Record detailed observations and analyze data to identify performance trends and potential issues. * Maintain and calibrate testing equipment to guarantee accurate measurements. * Collaborate with engineering teams to refine testing procedures and enhance equipment reliability. * Contribute to the development of safety guidelines and best practices within the aviation industry. Qualifications: * 2-4 years of experience in the field or a related area. * Knowledge of industry-specific tests and testing equipment (e.g., calipers, drop mics, bore gauges, inside/outside micrometers). * Experience with torque wrench use and mechanical systems. * Familiarity with standard concepts, practices, and procedures within the field. * Ability to work under direct supervision and accomplish goals with limited experience and judgment. * Creativity and latitude required for problem-solving. * Ability to lift weights exceeding 30 lbs. and handle physical risks associated with testing. Why Join Us? At PDS Tech Commercial, we are committed to fostering a culture of excellence and teamwork. We offer a supportive environment where you can grow your skills and advance your career. * Subco Bonus Program: Earn up to 3,000 with a structured pay-out: * 1,000 at 14 days with perfect attendance. * 1,000 at 60 days. * 1,000 at 90 days. * Innovative Projects: Work on cutting-edge projects in the aviation industry. * Career Growth: Opportunities for professional development and career advancement. * Collaborative Culture: Join a team of dedicated professionals who support each other. * Competitive Compensation/Shift: Enjoy a pay rate of 21/hr. on comprehensive 1st shift. Apply Now! Ready to take your career to the next level? Join us at PDS Tech Commercial and be a part of a team that values your skills and expertise. Apply today and help us ensure the safety and compliance of aviation equipment! This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license. Pay Details: 21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionSince 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States. A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements. PDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally. We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial. We offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan. Now part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike. We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more.Since 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States. A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements.\r\n\r\nPDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally. We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial.\r\n\r\nWe offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan.\r\n\r\nNow part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike. We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more.

Job DescriptionSalary: $42,000-$53,000 About Termio Termio is an innovative pest control company that understands the true secret to success in it's industry...Our People! We are in the people business. People that work with Termio enjoy their co-workers and work environment and the challenges that comes with delivering a great customer experience in a very competitive industry. Come join the right team and get your career on track! About the Pest Control Technician Job If you come join us as a Service Technician, you can expect to: 1. Provide pest services to customers; effectively inspect and diagnose problems; render service using approved materials and methods., 2. Be courteous, professional and customer service minded at all times; develop and maintain professional and productive relationships with co-workers, management, and customers., 3. Make productive use of service time and travel. Prioritize well to balance work completion and special needs., 4. Apply pesticides safely and effectively in accordance with the label and state regulations., 5. Efficiently respond to unscheduled requests for service. Communicate with customers and the Company in a timely fashion to assure a smooth flow of service. Follow company policies and procedures., 6. Maintain accurate service record time, material and other required customer information. Maintain care and custody of company vehicles, communication equipment, and other tools, materials and records., 7. Work cooperatively to refer, promote or sell new services, new customers; continue to resell (retain) through service quality. The position is full time with standard hours of Monday - Friday from 8:00am-5:00pm. Availability to work Saturday appointments are required twice a month with an alternate day off during the week. Pest Control Technician Benefits At Termio, we know that your time is valuable, and when you spend it with us, you should benefit. We offer the following highly competitive benefits to our Pest Control Service Technicians: 1. Hourly pay plus bonuses, 2. Medical & Dental & Vision & Life Coverage, 3. 401K Retirement savings with matching, 4. Company Vehicle & gas card, 5. Paid vacation, holidays, and sick days, 6. Paid Training and advancement opportunities Who We Need You will do well in the role as Pest Control Technician with us if you have: 1. Desire to learn new skills, no experience necessary, 2. Able to pass drug test & background check, 3. Valid Drivers License, 4. No problem submitting to a background check If you feel you meet the qualifications and are interested in the position, please submit an application AND send an email to . In the subject line put the words 'I WANT THIS JOB' and briefly tell us why you would be a good fit for this position. In order for your application to be considered, you must follow all instructions. We look forward to receiving your email.

Job DescriptionDescription: If you are looking for a predictable and routine position, do not keep reading! If you are looking for a job where every day is exciting, allows you to think outside the box, and encourages creativity, this could be the job for you. I mean, how many jobs do you get to work with amazing children each day, build relationships and friends with your coworkers, and, most importantly, change the lives of so many all in one? Enter the field of ABA Therapy with us, and we will be dedicated to your professional development. CIRCLE CITY ABA Company Story: Circle City ABA provides Applied Behavior Analysis Therapy for children and adolescents diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment where play meets progress through high-quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower children with autism through applied behavior analysis therapy. Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take my word for it; reach out to us and speak to our current team members! Why work for Circle City ABA? The better question is, why not? Just a few of the perks of being a CIRCLE CITY ABA full-time team member are below: · Health, Dental, Vision Insurance · Competitive compensation · Paid time off · Paid training · 401k Eligibility · Dedication to your professional development · Consistent hours Behavior Technician will complete a training program set by the clinical team to prepare the employee to become a Registered Behavior Technician. Once this exam is passed you will have the responsibilities listed below: · Directly implementing skill acquisition and behavior intervention plans written by a supervising BCBA · Collecting accurate data for all treatment plans and behavior programs, which is then provided to the BCBA for analysis · Serves in a direct care role, consulting the BCBA regularly for additional support, training, and supervision · Adjusts interventions and/or intervention methods as instructed by the supervising BCBA when necessary · Responsible for maintaining thorough knowledge and understanding of each intervention and plan in place for each client on his/her caseload and those on the assigned team · Maintains RBT credentials by completing the RBT Competency Assessment annually as per BACB guidelines · Must receive and accurately track RBT supervision hours to maintain internal and external compliance. · The annual renewal of the RBT Competency Assessment and Annual Renewal form must be submitted and accepted by the BACB. Continuous adherence to the BACB Ethical Standards for RBT is required. Requirements: Behavior Technician Requirements: · Minimum High School Diploma or national equivalent · Must be willing to obtain a valid Registered Behavior Technician Certificate with the BACB · Must be willing to undergo a pre-employment background screening process

Job DescriptionDescription: If you are looking for a predictable and routine position, do not keep reading! If you are looking for a job where every day is exciting, allows you to think outside the box, and encourages creativity, this could be the job for you! I mean, how many jobs do you get to work with amazing individuals each day, build relationships with your coworkers, and, most importantly, change the lives of so many all in one? Enter the field of ABA Therapy with us, and we will be dedicated to your professional development. CIRCLE CITY ABA Company Story: Our Scottsdale Circle City ABA location provides Applied Behavior Analysis Therapy to adolescents and adults diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment that fosters progress through high-quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower individuals with autism through applied behavior analysis therapy. Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take my word for it; reach out to us and speak to our current team members! Why work for Circle City ABA? The better question is, why not? Just a few of the perks of being a CIRCLE CITY ABA full-time team member are below: · Health, Dental, Vision Insurance · Competitive compensation · Paid time off · Paid training · 401k Eligibility · Dedication to your professional development · Consistent hours Behavior Technician will complete a training program set by the clinical team to prepare the employee to become a Registered Behavior Technician. Once this exam is passed you will have the responsibilities listed below: · Directly implementing skill acquisition and behavior intervention plans written by a supervising BCBA · Collecting accurate data for all treatment plans and behavior programs, which is then provided to the BCBA for analysis · Serves in a direct care role, consulting the BCBA regularly for additional support, training, and supervision · Adjusts interventions and/or intervention methods as instructed by the supervising BCBA when necessary · Responsible for maintaining thorough knowledge and understanding of each intervention and plan in place for each client on his/her caseload and those on the assigned team · Maintains RBT credentials by completing the RBT Competency Assessment annually as per BACB guidelines · Must receive and accurately track RBT supervision hours to maintain internal and external compliance. · The annual renewal of the RBT Competency Assessment and Annual Renewal form must be submitted and accepted by the BACB. Continuous adherence to the BACB Ethical Standards for RBT is required. Requirements: Behavior Technician Requirements: · Minimum High School Diploma or national equivalent · Must be willing to obtain a valid Registered Behavior Technician Certificate with the BACB · Must be willing to undergo a pre-employment background screening process

Job DescriptionCompany Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!, • 401K, Direct Deposit, etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Scottsdale Princess offers a wide selection of luxurious Spa experiences. As a Nail Technician, your expertise and interpersonal skills will shine through – and you will take pride in knowing that your talent helps our guests feel their very best! • Consistently offer professional, friendly and engaging service, • Perform nail services including manicures, pedicures, polish changes, nail tips, sculptured nails and paraffin treatments for hands, • Maintain the inventory of supplies necessary to perform appointed services, • Maintain all implements for performing manicures including files, clippers, and cuticle cutters in a clean and hygienic manner, • Proactively educate guests about nail care as requested and include making personal recommendations, • Prepare charge slips for services rendered and retail items sold, • Maintain the work area in peak sanitary condition at all times and report any equipment deficiencies, • Follow departmental policies and procedures, • Follow all safety and sanitation policies, • Other duties as assigned Qualifications, • Previous experience as a Nail Technician, • Certification as a Nail Technician or equivalent required, • CPR and First Aid certification an asset, • Excellent communication and organizational skills, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Adhere to Fairmont Scottsdale Princess Grooming Guidelines., • Visa Requirements: Proof of eligibility to work in the United States is required. Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionSalary: $20.38/hour Applicable States: Arizona, Utah, Idaho, New Mexico and Texas About Us: Are you ready to swap your daily commute for a role that lets you work from the comfort of your home? At Unitas PPO Solutions, we're not just any company. We're a rapidly expanding small business dedicated to helping dental practices across the USA boost their reimbursements from PPO insurance companies. With our services in high demand, we're on the fast track of growth, and we want you to be a part of it! Role Overview: We are on the hunt for a dynamic Level 1 Helpdesk Support Technician with an eagle-eye for details to be the latest addition to our stellar IT Support team. Your core mission? Provide top-tier technical support to our internal team of between 100-150 employees, efficiently handle support requests, and troubleshoot those pesky technical hitches. Who We're Looking For: • A problem solver: Someone who can tackle challenges head-on and always seeks effective solutions., • A communicator: You can break down tech jargon into plain English and walk people through step-by-step solutions., • User-Centric: To you, colleague satisfaction is more than a metricit's a creed. If you've got the skills and the drive, we've got the perfect tech playground for you. Dive into a rewarding career with Unitas PPO Solutions and be a part of our growth story! Skills/Experience: Required: • Minimum of 6 months IT experience in an IT-related field or equivalent education., • General knowledge of basic troubleshooting methodology., • Ability to troubleshoot issues remotely., • Document all support activities in a clear and concise manner., • Ability to respond quickly and professionally to support requests., • Enjoy working hard in a team environment., • General knowledge of Windows operating systems., • Familiarity with G-Suite applications., • General knowledge of CRMs., • Familiarity with basic networking concepts. Daily Tasks will include: Communication & Support: • Provide Level 1 support for IT-related tasks., • Respond to inbound support requests via phone, email, or ticketing system., • Escalate more complex issues to the appropriate support team. Troubleshooting & Problem Solving: • Mitigate basic computer snags., • Provide support and resolve errors in Google Docs and Sheets., • Offer assistance and address errors in Zoho CRM., • Utilize excellent problem-solving and troubleshooting skills. Organization & Prioritization: • Juggle multiple tasks with efficiency., • Execute additional responsibilities as designated by leadership. Are you a self-driven individual with a keen passion for technology? Do you thrive on delivering outstanding customer service? If so, we'd love for you to join our dynamic team! Compensation/Benefits : • $20.38/hour or $42,400 annual, • 15 days paid time off, accrued bi-weekly, • Paid holidays: MLK Day, Presidents Day, Memorial Day, 4th of July, Labor Day, Veteran's Day, Thanksgiving Day/day after,Christmas EvethroughNew Years Day., • 100% Employer paid Medical Insurance Benefits (Cigna PPO, eligible between 60-90 days of successful employment), plus paid life insurance policy and option to pay for discounted dental, vision, life coverage and/or additional family members. At Unitas PPO Solutions: • We reward talent with competitive pay, benefits, and PTO., • We're committed to your growth, offering continuous training and development opportunities., • You'll thrive in our nurturing and supportive work environment., • We are staunch believers in equal opportunities and welcome applications from all talented individuals, irrespective of background. We look forward to getting to know you! Apply today! FULL-TIME Availability REQUIRED M-F approx. 8-5 MST Unitas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. remote work

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician I is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • 1-3 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • AutoTask or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledgebase., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients / coworkers), • Hearing Requirements (In person speech, telephone, other sounds) Job Location Onsite position at the headquarters office location in Tempe, AZ. Monday-Friday, 8:00am-5:30pm AZ. Benefits • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description Years of Experience: 2 years of experience Education Requirements:Bachelor’s degree in IT, Computer Science, or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers. Position Description: Supports the escalation of tickets from Tier 1 for advanced troubleshooting. Analyze recurring issues to identify potential areas for improvement within systems or processes. Manages documenting incidents, updating knowledge bases, and collaborating with other technical teams. Responsibilities: • Serves as advanced technical support for an organization's software applications and collaboration platforms Required Skills: • Bachelor’s degree in IT, Computer Science, or related discipline or four additional years of experience if no degree, • Public trust security clearance Preferred Skills Soft Skills: • Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail., • Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way., • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills., • Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency., • Problem Solving:. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions. SES provides a competitive salary and the following benefits: • Medical, • Dental, • Vision, • AD&D, • STD, • LTD, • Company paid Life Insurance, • 401k with employer contribution, • Paid Time Off, • Pet Insurance

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! The Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services. Requirements • Provides support via phone, e-mail and chat to employees of corporate clients., • Assists users in troubleshooting Outlook., • Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)., • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)., • Provides support for mobile devices including configuration and email sync., • Handles 50-60 issues per day efficiently and appropriately., • Maintains regular and punctual attendance., • Utilizes Active Directory database to reset network passwords., • Assists users in adding and changing network printers., • Provides technical support for VPN connectivity issues., • Controls user’s computers utilizing remote access tools., • Troubleshoots remote access connectivity problems., • Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values., • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors., • Supports and conducts self in a manner consistent with client service expectations. Qualifications • 3-5 years’ experience in call center or service desk environment., • Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11, • Office 365 Support, • User creations/terminations (tasks/requests), • End-user self-service tools, • Cloud support – multiple device data syncing, • ConnectWise or other ticketing systems, • Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc., • Internet Service Provider (ISP), Cable Modem, and Internet Support., • Effective troubleshooting and documentation skills, • Experience navigating a knowledge base., • Proficient use of Microsoft Office applications, • IT troubleshooting, • Strong organization, time management, and prioritizing skills, • Completed High School Diploma/GED, • Associate Degree in Technical Field Other Skills and Abilities • Strong technical and client interaction skills., • Self-starter with excellent organizational, administrative, and interpersonal skills., • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision., • Excellent oral, written, technical, and business communication skills., • Ability to multi-task and work in fast paced environment. Job Location/Shift • Onsite in Tempe, AZ, • Monday - Friday, 6:00am-2:30pm AZ Physical Demands • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment), • In-house fitness center

Job Description Years of Experience: 2 years of experience Education Requirements:Bachelor’s degree in IT, Computer Science, or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering. Services shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers. Position Description: Supports the escalation of tickets from Tier 1 for advanced troubleshooting. Analyze recurring issues to identify potential areas for improvement within systems or processes. Manages documenting incidents, updating knowledge bases, and collaborating with other technical teams. Responsibilities: • Advanced troubleshooting, • Performing installations and upgrades Required Skills: • Bachelor’s degree in IT, Computer Science, or related discipline or four additional years of experience if no degree, • Public trust security clearance Preferred Skills Soft Skills: • Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail., • Team Work: Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way., • Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills., • Quantitative Management: Ability to determine process measures and track to determine process effectiveness and efficiency., • Problem Solving:. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions. SES provides a competitive salary and the following benefits: • Medical, • Dental, • Vision, • AD&D, • STD, • LTD, • Company paid Life Insurance, • 401k with employer contribution, • Paid Time Off, • Pet Insurance

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Field Technician II to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! Are you ready to take your career to new heights with a role that offers extensive travel opportunities? At iT1, we're looking for a dedicated IT Field Technician II who thrives on the road and excels in both internal and external responsibilities. As a critical point of contact between our organization and our valued customers, you'll engage, build, and execute cutting-edge technologies and images. In this dynamic position, you'll ensure all assigned tasks are completed to the highest iT1 standards while enjoying the adventure of traveling up to 75% of the year. If you're passionate about technology and love the idea of exploring new places, this role is perfect for you! Requirements • Travel 75% or more of the time to Client sites to execute specific project requests., • Provide excellent customer service and IT support during field visits., • Disperse equipment to the appropriate installation location onsite and install using best practices cable management., • Diagnose errors and technical problems and determine proper solutions to produce timely and detailed reports., • Validate equipment functionality., • Work with the Project Manager and senior engineers to execute projects based on priorities, goals, and objectives., • Provide notification to Professional Services management when issues are ongoing and impacting end users to keep them informed., • Document all client issues and escalate to the Project Manager., • Create documentation as needed. Job Qualification Requirements: • A minimum of 3+ years IT experience in a relevant position., • Knowledge of workstation deployment and PC applications desired., • Experience leading a small team with tight deliverable timelines., • Excellent communication skills and ability to clearly describe challenges in a timely manner., • Ability to apply critical thinking solutions during deployments when challenges arise., • Experience with high travel volume that includes navigating flights and airports in order to arrive at a client’s location., • Experience installing and troubleshooting wireless access points., • Experience and knowledge of conference room solution installation and configuration., • Experience and knowledge of IT infrastructure and server technology., • Experience and knowledge with routers, switches, firewalls, and many other network devices., • Must have excellent troubleshooting and problem-solving skills., • Experience and knowledge of TCP/IP, DNS, DHCP, VPNs., • MCSE/MCSA/MCP, A+ and/or Network+ are desirable., • Must possess excellent time management skills., • Ability to work in flexible environment based on customer scheduling requirements., • Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy., • Able to lift 35 - 50lbs. Physical Demands May Include: • Lifting or carrying up to 50 lbs, • Lift 50 lbs. +, • Standing for long periods of time, • Time spent in low postures (crouching, stooping, kneeling, bending), • Climbing (ramps, stairs, or ladders), • Sit at a computer for up to 8 hours per day, • Keyboarding for up to 8 hours per day, • Reaching Overhead, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Hearing Requirements (In person speech, telephone, other sounds), • Driving, • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment)

Job DescriptionDescription: Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity Virtual Service Operations is searching for a Deskside Support Technician to join our team and help us support one of our great clients, including on-site support in Tempe, AZ. As the IT Support Technician, you will play a crucial role in ensuring smooth operations within the organization by setting up and troubleshooting IT equipment, including laptops, monitors, and printers. You will also provide technical assistance to end-users, helping them navigate common issues and ensuring their technology needs are met. This role will focus on being on-site twice a week to help support users, and the occasional support of remote users. A successful IT Support Technician provides excellent technical support with a cheerful and professional attitude. In this role you will be a part of our growing relationship with one of our newest clients and have responsibilities in Desktop Support such as: • Hardware & Software Support: Install, troubleshoot, and maintain laptops, monitors, printers, and other IT equipment, • IMAC Services: Handle PC installations, moves, adds, and changes with precision, • System Management: Perform image loads, asset recovery, and equipment tagging, • User Support: Provide friendly, professional assistance through our Client Center (Tech Bar), • Documentation: Maintain accurate IT service management records and ticketing updates, • Relationship Building: Contribute to our expanding partnership with a key client Qualifications • Previous desktop support experience preferred, • Knowledge of PC imaging processes, • Experience with change management and incident management protocols, • CompTIA A+ certification, • Inventory control expertise, • RingCentral CX/EX experienceRequirements:, • Must be within driving distance of Tempe, Arizona, and willing to work onsite, • Must be willing to join our team on a temporary basis, • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status, • Must be able to lift up to 40 lbs, • Must be able to stand or walk for extended periods of time, • Must be able to walk up and down stairs or ramps, • You are an excellent communicator in writing and speaking., • You have the ability to work independently but also value teamwork., • Your problem-solving skills are excellent., • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at

Job DescriptionCompany Overview Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine. Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference. Our Mission We're flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. 'The human element' is our crux and catalyst, driving all that we do, whether we're interacting with patients, providers, or practices. We're here to partner with those ready for a change. More than a compounding pharmacy, we're on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare. Position Type: Full-Time Location: Mesa, AZ (onsite 5 days per week) Hours: 9:00am - 5:30pm local time Hourly Range: $24 - 26 / hr Position Overview: We are seeking an organized and proactive Pharmacy Client Support Specialist to join our team. In this role, you will be responsible for managing and resolving clinic and customer requests through a ticketing system. You will communicate with internal teams and departments to ensure requests are completed in a timely manner and provide follow-up to clinics and patients as needed. The ideal candidate is skilled in multitasking, problem-solving, and has excellent communication abilities, both written and verbal. Key Responsibilities: • Ticket Management, Resolution, and Phone Support:, • Monitor and manage incoming requests via tickets and phone calls, ensuring timely resolution of clinic and customer issues., • Address and resolve tier-one escalations with efficient problem-solving., • Accurately document ticket details, including thorough descriptions of the issue and the resolution process., • Communication & Customer Interaction:, • Provide clear and effective communication, both over the phone and in writing, to internal teams and customers., • Ask probing questions to understand the root cause of issues and gather relevant information., • Communicate complex issues in an easy-to-understand manner, ensuring clarity for all parties involved., • Collaboration:, • Work closely with cross-functional teams (e.g., IT, operations, customer service) to resolve issues or escalate tasks as needed., • Coordinate with other departments to gather information or resources required to complete requests., • Task Management & Multitasking:, • Prioritize and manage multiple tickets and requests simultaneously while maintaining attention to detail., • Organize and track progress to ensure all tasks are completed in a timely and efficient manner., • Ticket Logging & Documentation:, • Maintain precise and detailed records of all tickets, including troubleshooting steps and resolutions., • A minimum of 1-2 years of customer success, client relationship, or relevant experience. Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.

Job DescriptionDescriptionThis role will require applicants to be on site 3 days a week which could increase to 5 days a week onsite. Onsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis. Onsite Desktop Support Technicians typically work on-location within a Blue Mantis client’s facilities. The technician will receive ticket escalations, direct end-user escalations, as well as participate, as instructed, as part of the Help Desk call queue. Key Responsibilities • Resolve problems reported to Blue Mantis via phone, web tickets or direct escalations – 50%, • Provide first/second level contact and problem resolution for customer issues, • Provide timely communication on issue status and resolution, • Maintain ticket updates for all reported incidents., • Update and maintain Help Desk Documentation and knowledgebase articles – 20%, • Review and update Help Desk documentation as assigned, • Review and create KB articles, • Other functions as directed by management – 30% or as pre-determined by client’s needs., • Travel to remote sites with 45 minutes of the home office will be required one day a week., • Answer phone calls entered into the call center by the SLA. Resolve or escalated as needed, • Acknowledge and work on incoming Help Desk web tickets by the set SLA. Resolve or escalate as needed., • Work on tickets escalated by the level 1 engineers, • Create ticket and return calls to customer by the set SLA., • Quickly and effectively communicate with customers within our SLA Work with vendor to resolve issues when required, • Configure/image desktops or laptops, • Continually update and improve our documentation of a customer environment., • Continuously improve upon technical skills sets within assigned areas of expertise, • Continuously improve upon soft skill sets required to deliver outstanding customer service, • Perform “Walk-In” activities for any employees that need technical assistance while onsite, • Work on client assigned projects related, • Continually maintain and improve customer environment documentation, • Research and contribute technical information to the knowledgebase Skills, Knowledge and Expertise • 3-5 years of Help Desk support experience, • 2-5 years of Microsoft Entra ID or Azure AD Experience., • 1-3 years of prior Customer Service experience, • Experience with providing technical assistance over the phone and customer facing interactions., • Able to multi-task by working on multiple open tickets simultaneously., • Experienced in working in a fast-paced environment with multiple priorities and projects., • Able to investigate, analyze and troubleshoot customer issues., • Comfortable making decisions on issue resolution without supervision., • Demonstrates excellent verbal and written skills., • Motivated to learn new skills and technology practices; focuses on continual knowledge-based improvement., • Windows/MacOS imaging and configurationProficient in at least three of the following, • Windows Operating system 10/11, • MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project), • Email support – Exchange/O365 Administration, • Azure/EntraID Active Directory Administration, • Autopilot/Intune experience is a nice to have, but not a requirementBasic network support, • Understanding of domain/corporate IT environment PC/Laptop setup, • Basic knowledge of network technologies (LAN, WAN, wireless), • VPN clients (Cisco, SonicWall, Fortinet, etc.)Computer hardware support, • Troubleshoot issues with laptops, desktops, and thin clients, • Setup/install local, wireless, and network printers

Job DescriptionDescription: About GLS: General Logistics Systems (GLS) Company is an established provider of time-critical package and freight shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion. We've taken our unique but proven business model stateside, where we intend to shake up the market with a truly combined express parcel, premier less-than-truckload (LTL), dedicated and freight brokerage offering that's faster and more flexible than our competitors'. We passionately believe that our success depends on our customers' success, which informs the 'why' and 'how' of everything we do. At this pivotal stage in our growth journey, we are looking for like-minded individuals to help us build a new kind of logistics company...one that makes customers' lives easier and plays an active role in their achievements. Does this sound like you? If so, please apply to join GLS-US and keep an eye out for future openings as we expand! Position Summary: The primary function of the IT Support Technician position is to field incoming IT support requests from both internal and external customers, as well as provide technical expertise and input on a variety of internal and cross-functional projects. Duties for this position include but are not limited to the support of online development, setup and integration of synchronous technologies, and advising various departments on general technology related items. This position will also serve as a general technical support specialist during high call volume periods by taking incoming requests from various stakeholders. The work is performed under minimal supervision by the Technical Support Supervisor. Duties of this individual are performed remotely, with occasional on-site travel as customer support requirements demand. Essential Duties and Responsibilities include, but are not limited to the following: • Provide tier 1 Help Desk support to both internal employees as well as external commercial customers., • Advise and help in implementation of various technologies to further the overall capabilities of the business., • Design and support methods and procedures to encourage adoption of various IT related tools and services., • Develop and create documentation and support materials for both internal IT staff and business stakeholders., • Provide remote troubleshooting and resolution on hardware, application, or operating system issues., • Work closely with other IT teams and external departments in collaborating on IT projects., • Train other staff and stakeholders on technical issues as needed., • Light design and programming work related to file transfers or automated scripting., • Analyze systems, identify problems, and develop and implement effective solutions., • Develop and recommend cost effective technical improvements across the business., • Other duties outlined by the IT Support Manager and Technical Support Supervisors. Requirements: Minimum Qualifications: • 2 years work experience in the IT field., • Demonstrated success in working in a technical team environment, providing IT service and support solutions., • Strong communication and collaboration skills., • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines., • Ability to multi-tasks and handle interruptions, then return to and complete tasks in a timely manner., • Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks., • Ability to easily adapt to and learn new technologies., • Maintain important records efficiently and accurately., • Maintain confidentiality of information processed or prepared., • Perform duties and responsibilities independently., • Ability to coordinate, research, and analyze special projects/reports., • Establish and maintain effective working relationships with other employees, supervisory personnel, State and local elected officials, and the public., • Perform time management and scheduling functions, meet deadlines, and set project priorities, including following up on such functions or projects., • Ability to perform duties with awareness of all requirements and policies., • 3+ years experience in a client-facing IT service or support related field., • Industry and/or vendor-specific certifications., • A background in project participation at a contributor or analyst level, • Expertise in configuring and installing business-critical tools and applications., • Web based applications and data access mechanisms., • Basic understanding of networking protocols and design (IP, TCP, DNS, UDP, SFTFP etc.), • In-depth understanding of PC operating systems and software, and web-based applications, • ITSM/support request handling and management, • Windows Registry, • Firewalls and Network filtering, • Common Plugins and Browsers, • Ability to compose, read, interpret and edit complex documents and correspondence and relay information to stakeholders., • Communicate positively, professionally, and effectively to all stakeholders, both verbally and in writing., • Follow detailed written and verbal instructions., • Ability to apply common sense understanding to execute instructions furnished in written, oral, or diagram form., • Ability to problem-solve (ex. involving concrete variables in standardized situations, etc.), • Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Commitment: General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.

Job Description iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Field Technician I to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1! Are you ready to take your career to new heights with a role that offers extensive travel opportunities? At iT1, we're looking for a dedicated IT Field Technician I who thrives on the road and excels in both internal and external responsibilities. As a critical point of contact between our organization and our valued customers, you'll engage, build, and execute cutting-edge technologies and images. In this dynamic position, you'll ensure all assigned tasks are completed to the highest iT1 standards while enjoying the adventure of traveling up to 75% of the year. If you're passionate about technology and love the idea of exploring new places, this role is perfect for you! Requirements • Travel 75% or more of the time to Client sites to execute specific project requests., • Provide excellent customer service and IT support during field visits., • Disperse equipment to the appropriate installation location onsite and install using best practices cable management., • Diagnose errors and technical problems and determine proper solutions to produce timely and detailed reports., • Validate equipment functionality., • Work with the Project Manager and senior engineers to execute projects based on priorities, goals, and objectives., • Provide notification to Professional Services management when issues are ongoing and impacting end users to keep them informed., • Document all client issues and escalate to the Project Manager., • Create documentation as needed. Job Qualification Requirements: • A minimum of 2+ years IT experience in a relevant position., • Knowledge of workstation deployment and PC applications desired., • Experience with high travel volume that includes navigating flights and airports in order to arrive at a client’s location., • Experience installing and troubleshooting wireless access points., • Experience and knowledge of conference room solution installation and configuration., • Experience and knowledge of IT infrastructure and server technology., • Experience and knowledge with routers, switches, firewalls, and many other network devices., • Must have excellent troubleshooting and problem-solving skills., • Experience and knowledge of TCP/IP, DNS, DHCP, VPNs., • MCSE/MCSA/MCP, A+ and/or Network+ are desirable., • Must possess excellent time management skills., • Ability to work in flexible environment based on customer scheduling requirements., • Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy., • Able to lift 35 - 50lbs. Physical Demands May Include: • Lifting or carrying up to 50 lbs, • Lift 50 lbs. +, • Standing for long periods of time, • Time spent in low postures (crouching, stooping, kneeling, bending), • Climbing (ramps, stairs, or ladders), • Sit at a computer for 8 hours per day, • Keyboarding for 8 hours per day, • Reaching Overhead, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Hearing Requirements (In person speech, telephone, other sounds), • Driving, • Insurance: Health Insurance, Vision, Dental, and Life Insurance, • Leave and Holidays: Paid Vacation, Paid Holidays, • Retirement: 401K Plan with company match (eligible after 1 year of employment)

Job DescriptionThe Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria, VA) and regional offices (Austin, TX; Tempe, AZ). Tier 2 Agents handle escalated incidents from Tier 1, resolve hardware/software issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident Resolution & Escalation • Provide desk-side troubleshooting and resolution of escalated tickets, including workstation hardware, operating systems, VPN, remote connectivity, printers, and peripheral devices., • Resolve complex application support issues (e.g., Microsoft 365, ServiceNow, enterprise business apps)., • Escalate unresolved issues to Tier 3, documenting all steps and maintaining clear communication with end users.· On-Site Presence, • Maintain a dedicated full-time presence at headquarters in Alexandria., • Ensure minimum on-site coverage of one FTE three (3) days per week at both Austin, TX and Tempe, AZ regional offices., • Deliver VIP/“white glove” support for executives and senior leadership, including on-site event or travel support when needed.· Hardware/Software Support, • Install, configure, and maintain laptops, desktops, mobile devices, and related hardware., • Provide support for software rollouts, updates, and patching in collaboration with engineering teams., • Ensure compliance with agency security policies and configuration standards.· Knowledge Management & Documentation, • Update and maintain troubleshooting knowledge articles in ServiceNow., • Document recurring issues and contribute to problem management activities., • Provide feedback to Tier 1 agents to reduce escalations and improve first-call resolution rates.· Service Level & Customer Support, • Meet SLA targets for response and resolution, ensuring excellent customer satisfaction., • Support continuity of coverage during leave, surge events, or special projects., • Associate’s degree or higher in IT-related field preferred., • 3–5 years of IT support experience, with at least 2 years in a desk-side / Tier 2 support role.· Technical Skills:, • Strong troubleshooting skills with Windows 10/11, Microsoft 365, VPN, Active Directory, and mobile device management., • Familiarity with ServiceNow (or similar ITSM ticketing platforms)., • Knowledge of imaging, patching, and endpoint security tools.· Certifications (Preferred):, • CompTIA A+, Network+, or Security+., • ITIL v3/v4 Foundations., • HDI Desktop Support Technician (preferred).· Soft Skills:, • Strong communication and customer service orientation., • Ability to work independently on-site, while coordinating with Tier 1 and Tier 3 teams., • Professional demeanor when supporting executives and VIPs.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance jldRYoepM6

Job Description About P.B. Bell At P.B. Bell, our mission is: Making lives and places better by developing, improving, and managing multifamily housing communities. Since 1976, we’ve been proudly creating exceptional living experiences throughout Arizona. Family-owned and based in Scottsdale, we bring creativity, integrity, accountability, and care into every community we touch while making sure we enjoy the ride along the way. From clothing drives and food donations to neighborhood clean-up efforts, we believe in making our communities stronger and better for everyone. We’re also proud members of the Arizona Multihousing Association. [ Click here for a listing of our communities.] Position Overview Are you a hands-on IT professional looking for variety and impact? As our Technology Support Specialist, you’ll be part of a small, agile team supporting a wide range of systems and platforms. From desktop support and network infrastructure to cabling, media systems, access control, and phones. You’ll be involved in it all. You’ll also coordinate third-party vendors, implement projects, train users, and help shape our tech processes. Why You'll Love This Role • Small Team, Big Impact: Your work matters and is highly visible, • Diverse Tech Exposure: Work across multiple platforms and systems, • Mentorship & Growth: Learn from experienced professionals, • Field-Focused Work: Ideal for those who prefer active, on-site tasks Key Responsibilities • Provide hands-on support for desktops, networks, phones, and media systems, • Troubleshoot LAN/WAN/WLAN, VPNs, firewalls, and access control systems, • Administer Microsoft 365 (Azure AD, Exchange, security groups), • Coordinate with third-party IT vendors and manage MSP relationships, • Create and deliver end-user training and documentation, • Plan and implement technology projects across departments and properties, • Travel daily to various Arizona locations; occasional in-state travel required Qualifications Education & Experience • Associate’s degree in Computer Science, Network Infrastructure, or related field, • 3+ years of hands-on IT experience in a field or corporate setting Technical Skill • Strong Windows IT support experience, • Microsoft 365 administration (Azure AD, Exchange), • Familiarity with TCP/IP, SMTP, IMAP, SMB protocols, • Advanced Outlook and Excel knowledge, • Hardware troubleshooting (computers, servers, tablets, phones, printers, etc.), • Strong documentation and problem-solving skills Soft Skills • Personable and customer-focused, • Strong verbal and written communication, • Able to pivot quickly and manage multiple tasks, • Comfortable training end users and creating instructional materials, • Collaborative and proactive team player Preferred Experience • Field technician background, • Meraki, Unifi, DNS filtering/configuration, • Smartsheet, SharePoint, Teams administration, • Property management IT experience, • On-premise domain controller and file server management, • Project management and implementation skills Physical Requirements • Ability to bend, kneel, lift, and carry standard IT equipment, • Valid Arizona driver’s license and reliable daily transportation

Job DescriptionOn-Call IT Field Technician – PC, Mac, Printer & Scanner Support