Salesforce Administrator
hace 1 día
Austin
Salesforce Technical Administrator (Hybrid Admin / Functional Analyst) Location: [Hybrid/Onsite] open to remote for the right candidate Duration: Contract (Potential for long-term extensions) Overview We are seeking a senior-level Salesforce Technical Administrator to support a complex, multi-org Salesforce environment. This role combines platform administration, governance, and declarative configuration with business analysis and stakeholder engagement. You will work in a multi-tenant Salesforce architecture, enabling multiple development teams while maintaining centralized governance, security standards, and DevOps processes. The role also supports AI-driven capabilities (Einstein/Agentforce), integrations, and data initiatives. This position is a hybrid Admin + Functional Analyst role, focused exclusively on declarative configuration (no Apex or LWC development). Key Responsibilities Platform Administration & Governance • Administer users, roles, profiles, permission sets, and SSO across multiple Salesforce orgs, • Enforce security best practices, including least-privilege access and data protection, • Maintain metadata standards, naming conventions, and object-level governance, • Support multi-org / multi-team environment access and governanceDeclarative Configuration, • Design and build Lightning pages, record types, layouts, and Dynamic Forms, • Develop and maintain Flows (record-triggered, screen, scheduled, orchestration), • Translate business requirements into scalable, secure declarative solutionsDevOps & Environment Management, • Manage sandbox strategy and environment alignment across teams, • Coordinate deployments and releases using DevOps tools (e.g., Copado), • Support release planning, approvals, and documentationAI / Einstein (Agentforce) Enablement, • Configure AI features including prompt templates, model settings, and guardrails, • Manage access controls, audit trails, and governance for AI-driven workflowsIntegration Coordination, • Partner with integration teams supporting APIs and third-party systems, • Coordinate integrations (REST/SOAP, eSignature tools, document management systems, etc.), • Ensure data security, retention, and auditability across integrationsData Cloud Support, • Assist with data ingestion, identity resolution, and governance, • Align data models with business and platform requirementsDocumentation & Reporting, • Develop dashboards and reports for system performance, adoption, and compliance, • Maintain system documentation, configuration records, and release notesBusiness Analysis Responsibilities, • Conduct stakeholder interviews to understand business processes and needs, • Document requirements, workflows, and system impacts, • Translate business needs into declarative Salesforce solutions, • Support Agile ceremonies, backlog refinement, demos, and UAT, • Identify automation and process improvement opportunitiesRequired Qualifications, • 6–8+ years of Salesforce administration and business analysis experience, • Strong experience with:, • Multi-org Salesforce administration (users, permissions, governance), • Declarative configuration (Flows, Lightning pages, objects/fields), • Business process analysis and requirements gathering, • Experience working with complex security and compliance requirements, • Experience with DevOps and release management tools (e.g., Copado), • Integration coordination experience (APIs, third-party platforms), • Experience with Jira and Confluence for documentation and backlog management, • Strong documentation and communication skills, • Experience working in Agile environments (Scrum or Kanban), • Proficiency with Microsoft Office and collaboration tools, • Salesforce Administrator CertificationPreferred Qualifications, • Experience with Salesforce Government Cloud, Public Sector solutions, or Data Cloud, • Experience with enterprise Salesforce governance frameworks and standards, • Experience configuring Lightning, OmniStudio, or guided workflows, • Experience with accessibility standards (e.g., WCAG/Section 508), • Experience with data governance, audit trails, and compliance processes, • Public sector or regulated industry experience, • Experience with ITSM tools (e.g., ServiceNow), • Additional Salesforce certifications (e.g., App Builder, Data Cloud, AI/Einstein)What Success Looks Like, • Delivering scalable, secure Salesforce configurations aligned with business needs, • Enabling efficient multi-team development through strong governance and DevOps practices, • Translating complex business requirements into clear, actionable solutions, • Supporting AI, integration, and data initiatives with strong oversight and coordinationIf you want, I can also:, • Shorten this into a candidate-facing job post, • Or turn it into a Boolean search string + LinkedIn outreach like we did earlier #techind