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Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Family Support Specialist works as part of the Community Enrichment team to promote protective factors and improved health outcomes for refugees and other vulnerable populations across Erie and Niagara Counties. This individual will work directly with community members both in the office and in the community to lead one on one and group education and support programming around topics such as positive and nurturing parenting and women’s empowerment. This individual also provides case management and other services as needed to support families in achieving their goals, such as childcare navigation, supervised visitation, and child enrichment activities. WHAT YOU'LL DO • Coordinates and facilitates one on one and group parent education programming in English and or their native language, using a variety of evidence-based curricula, including The Incredible Years, Tuning Into Teens, and Nurturing Parenting. Programming may run in person or online, in the office or in the community/clients’ homes., • Coordinates and facilitates Women’s Empowerment and other health promotion programming. Includes outreach and recruitment; registration; assessments; planning; facilitation; set-up and clean-up; and data collection and entry., • Performs supervised visitation for Family Court and DSS-involved families, • Supports families in applying for the NYS childcare subsidy or scholarship, identifying appropriate childcare providers, and in becoming in home childcare providers., • Conducts community outreach, promoting agency offerings within the community and providing education about the benefits of positive parenting and healthy living., • Ensures retention of clients through effective communication and relationship building via additional varied supports., • Supports child enrichment activities in collaboration with program staff and volunteers., • Implements all program models with adherence to all program components and fidelity, including the facilitation of groups for those with low English proficiency as required by contract/grant., • Participates in meetings with partner agencies to promote collaboration and continued learning., • Assists in linking clients with additional services identified as needed including, but not limited to housing/household needs, health care, education, employment, and safety., • Supports administrative functions of the program as per grant requirements., • Attends staff meetings and consults with team members to support the delivery of culturally responsive services; and, • Shares cultural knowledge and perspective to improve the effectiveness of services provided by JFS staff and partners. QUALIFICATIONS Education and Experience: • Bachelor’s Degree or equivalent professional experience in education, social work, nursing, psychology, psychiatry, health and human services or other related field., • 1 year experience working in client-facing services such as in the child protective, education, human services or health sector or working with refugee, asylee and/or immigrant population., • Complete all required Facilitator Certification Processes and ongoing trainings and certification as necessary., • Proficient in Microsoft Word and Outlook, • Must possess strong written and verbal communication skills, • Able to travel outside the office to various sites to attend meetings and facilitate groups, visit families/individuals in their homes, • Ability to perform duties with a minimum of supervision and manage time effectively, • Ability to work flexible hours to meet the demands of the job, • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets client needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity., • Teamwork and Collaboration– Able to work as a member of team of staff from different departments, • Planning & Organization – Develops, implements, evaluates and adjusts plans to reach goals while ensuring the optimal use of resources., • Must possess a complete commitment to, and understanding of, Jewish Family Services Mission, Vision & Purpose., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change (Chevrutah), • Trust - Work with integrity and be accountable to others and responsive to them to build a foundation of trust. (Eimun), • Will work in the office and in the community. Able to travel outside the office to various sites to attend meetings and provide support services., • Valid NYS driver’s license and access to reliable transportation with sufficient insurance (100/300K) is required., • Must be comfortable making home visits and providing one on one education in homes/the community, as well as leading group programming, • Competitive salary of $21 to $28 per hour, commensurate with experience and qualifications., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. WHAT YOU’LL DO The Housing Administrative and Intake Specialist will assist in the support and daily operations of the Housing department of JFSWNY assisting all housing related programs: including Refugee Services, Career Services, Health Home and Rapid Rehousing. They will complete any work that is supportive of these programs and within the scope of programs funded. The Housing Administrative and Intake Specialist will manage client intake and eligibility screening, maintaining accurate documentation and provide administrative support to case management and housing team. The ideal candidate will be detail-oriented, organized, and passionate about serving vulnerable populations. They will report to the Manager of Housing Department with support from the program managers. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Administrative Support • Take on active role in moving data systems forward with Director of Data Management., • Support Housing Manager with data and financial tracking systems development., • Support Housing navigators and case managers by scheduling appointments, managing files, and preparing necessary documents., • Serve as a liaison between housing, health home, career services, family support and refugee services teams to ensure seamless service delivery., • Enter client data into tracking documents and databases as required and assigned by Housing manager., • Maintain and order supplies for programs., • Track financial expenditures in provided spreadsheets and reconcile with finance department., • Review files for compliance., • Attend agency and department meetings as required., • Assist Housing manager with conducting initial client screenings, needs assessments, and eligibility determinations across program areas., • Collect, verify, and input client documentation in compliance with federal, state and program-specific guidelines., • Coordinate referrals internally and externally to appropriate services and programs., • Maintain up-to-date intake tracking logs and ensure timely data entry into systems such as but not limited to HMIS and Health Home database. WHAT YOU'LL BRING Education and Experience: • Minimum of an Associate’s degree in a human service related discipline or equivalent experience, • Experience providing direct services to vulnerable populations especially in regards to housing services, • Ability to provide culturally sensitive case management., • Proficient communication skills for interaction with clients and the public., • Strong time management and organizational skills., • Working knowledge of housing resources for vulnerable populations especially in regards to 1115 Waiver program, rapid rehousing, and health home programs., • Strong computer skills, especially with Microsoft Outlook, Word, Excel and HMIS, • Familiarity with and appreciative of issues related to people with diverse cultures and languages., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Will work in the office and occasionally in the community as needed., • Must have access to a reliable vehicle and possess a valid, clean driver’s license and be sufficiently self-insured., • Frequency of travel: Frequent travel is required for appointments, meetings, and trainings; locations may be across WNY., • Physical activities and efforts required working in an office environment and the ability to move small furniture in preparation of an apartment. This may include making beds, arranging household items, and helping move client luggage., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment. WHAT WE OFFER • Competitive salary range of $22.00-$28.00 per hour, commensurate with experience and qualifications., • Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment. ARE YOU READY TO JOIN OUR TEAM? If this sounds like the opportunity that you’ve been looking for, please apply today by completing our application located at . Please provide a resume and cover letter along with your application.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Development Manager supports the mission of Jewish Family Services of Western New York by coordinating and enhancing the agency’s volunteer program, internship pipeline, in-kind donations efforts, and development events. This role strengthens community partnerships, ensures positive experiences for volunteers and donors, and contributes to the overall success of fundraising and engagement initiatives. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Event Planning and Support (20%): • Assist with planning and executing agency events, including fundraising events, community engagement programs, volunteer recognition ceremonies, and special initiatives., • Coordinate logistics such as vendor management, venue arrangements, supplies, registration, and volunteer support., • Support marketing and communication efforts (social media content, event promotions, photography coordination, etc.)., • Track event outcomes, participant feedback, and assist with data entries for the development database. Volunteer Program Management (25%): • Recruit, screen, onboard, and place volunteers across agency programs (resettlement, older adults, mental health, etc.)., • Maintain accurate volunteer records, background checks, and scheduling via volunteer management software., • Develop and deliver volunteer orientations and training materials., • Provide ongoing support, communication, and recognition activities to ensure volunteer retention and satisfaction., • Collaborate with program managers to identify volunteer needs and match individuals appropriately. Internship/Service-Learning Coordination/Relationship Building (15%): • Serve as a point of contact for partnering universities, colleges, and training programs., • Coordinate recruitment, interviews, placement, onboarding and evaluation of interns., • Maintain documentation for academic program requirements and ensure a positive educational experience., • Coordinate meaningful service-learning projects., • Assist in building long term relationships with academic institutions to sustain a pipeline of qualified students. In-Kind Donation Management (15%): • Manage the acceptance, tracking, and acknowledgment of in-kind donations (furniture, household goods, clothing, hygiene items, etc.)., • Maintain storage systems, inventory, and distribution processes that support client needs., • Engage donors through communication, scheduling drop-offs, and providing documentation (thank you letters, tax receipts)., • Coordinate donation drives with community partners, congregations, and corporate groups. Community Outreach – Program Support (10%): • Collaborate with program staff to support and enhance JFS programming., • Cultivate and maintain community partnerships., • Building relationships to bring awareness to program specific needs., • Engage volunteers, interns, and service-learning participants to assist., • Identify outreach opportunities that increase program impact and community awareness. QUALIFICATIONS Education and Experience: • Bachelor’s Degree, • 5+ years’ experience in non-profit development, volunteer program building and management, fundraising, event coordination, grass roots marketing or a related area. Knowledge, Skills & Abilities: • Familiarity with Jewish communities and values are strongly preferred., • Strong project management and organizational skills., • Excellent written and verbal communication skills., • Proficiency with fundraising software and donor databases / CRMs or willingness to learn., • Ability to work independently and as part of a team., • High level of attention to detail and ability to manage multiple tasks simultaneously., • Creative thinker with a strategic mindset. Competencies: • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, • Judgment and Decision Making - Considers relative costs and benefits of potential actions to choose the most appropriate., • Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation, courteousness & sensitivity) WORKING CONDITIONS • Will work in the office and in the community., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. WHAT WE OFFER • Competitive salary range of $62,500 - $68,000 annually, commensurate with experience and qualifications., • Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment.

Job Description The JCC Aerobics team is responsible for providing safe, effective and high quality aquatic training for members and guests of all ages, backgrounds and experience levels. These team members are expected to meet the JCC standards for training, safety and professionalism at all times. The JCC has multiple aquatics facility's, Holland Family Building in Downtown Buffalo and Benderson Family Building in Getzville (by UB North), Water Aerobics team members may be required to work at both facility's. Requirements: 1 year of aquatic and/or aerobic experience (Preferred) Daily Responsibilities include: • Maintaining a safe, inclusive and positive training environment., • Administering appropriate training procedures via ARC 'Learn to Swim' Training., • Teamwork and communication with Head Trainer and W.S.I. team, • Cleaning, sanitation and organization of aquatic facility's and training equipment., • Testing and documentation submission for ARC 'Learn to Swim' training courses.

Job Description SUMMARY: The Group Fitness Instructor is essential in providing members and guests with an enjoyable and welcoming experience while participating in group fitness classes at the Jewish Community Center of Greater Buffalo. The group fitness instructor provides direct service to members and guests in a warm, engaging and inviting environment, including but not limited to Yoga, Pilates, Barre, Silver Sneakers, Zumba and Les Mills. Position responsibilities: include the following. • START and END classes on time., • Class content must be up to industry standards and guidelines., • Nationally Accredited Group Fitness Certification - must maintain current accreditation, • Current CPR and AED certifications, • It is your responsibility to maintain current CPR and Group Fitness certification(s). Proof of CPR will be required yearly.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Critical Time Intervention (CTI) Peer Specialist is responsible for providing support, mentorship, and guidance to individuals during the critical transition period as they move from institutional care (e.g., hospitals, shelters, correction facilities) to community-based settings. Peer Specialists are individuals who have personally navigated similar challenges, such as mental health issues, substance use disorders, homelessness, or incarceration. The Peer Specialist uses their lived experience to build trust and provide emotional support, helping clients navigate challenges, access resources, and maintain stability as they reintegrate into the community. Their personal experiences enable them to offer authentic support, guidance, and hope to clients, helping them engage with services and stay connected during critical transitions. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • At capacity, will maintain an active weighted caseload of 15 adults experiencing periods of critical transitions., • Will function as a member of a larger multidisciplinary team providing education, support and resources to both team members and client’s receptive to services., • Use lived experience to provide empathy, understanding, and nonjudgmental support to clients during their transition., • Offer encouragement, practical advice, and hope to help clients believe in their ability to achieve long-term success and recovery., • Utilize personal experience, coping strategies, and resources that were helpful during your own recovery or transition for specific purpose of helping a client move forward in their treatment., • Foster a positive, supportive relationship with clients, encouraging self-advocacy and empowerment., • Help clients identify and access community-based resources, such as housing, healthcare, mental health services, employment opportunities, and social services., • Assist clients in navigating complex service systems, including making appointments, filling out applications, and connecting with support networks., • Advocate for clients in accessing the services they need, ensuring they are not overwhelmed by barriers or institutional systems., • Build rapport with clients to help them feel safe, supported, and motivated to engage in services during their critical transition period., • Provide ongoing support through regular check-ins, visits, or phone calls, helping clients remain engaged in the process of reintegration., • Encourage clients to attend appointments and participate in community activities that support their recovery and reintegration goals., • Offer support during crises by using lived experience to help clients de-escalate, manage stress, and develop coping strategies., • Provide emotional support during moments of fear, anxiety, or uncertainty, helping clients develop the resilience needed to navigate challenges., • Collaborate with the CTI team to provide appropriate interventions when clients face immediate crises related to mental health, housing, or substance use., • Educate clients about their rights, available services, and the importance of self-care, mental health, and overall wellness., • Use personal experiences to help clients understand the importance of recovery, positive social connections, and self-determination., • Empower clients to take an active role in their care plans, treatment decisions, and community integration., • Work closely with case managers, counselors, social workers, and other team members to ensure that clients receive comprehensive, coordinated care., • Attend CTI team meetings to share insights, progress, and challenges related to clients’ engagement and well-being., • Provide feedback to the team about clients’ needs and potential adjustments to care plans based on personal experience., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. QUALIFICATIONS Education and Experience: • Bachelor’s degree in human service field (psychology, social work, human services etc.). Master’s degree in the field also considered, • Lived experience in overcoming challenges such as mental health issues, substance use disorders, homelessness, or incarceration., • At least 1-2 years of experience in peer support or a related field (volunteer experience may also be considered)., • Peer support training certification preferred. Willingness to be certified as a New York State Peer Specialist and become fully certified within the first year of hire., • Experience working with individuals in transition (e.g., moving from institutions to community living) is highly desirable., • Experience with the CTI model or similar time-limited interventions is a plus. Knowledge, Skills & Abilities: • Strong communication and interpersonal skills, with the ability to build trust and rapport based on shared experience., • Ability to offer emotional support while maintaining professional boundaries., • Knowledge of local community resources and services, including healthcare, housing, employment, and social services, • Strong active listening and motivational interviewing skills to engage clients in their recovery and reintegration process, • Ability to work collaboratively in a team-based environment and navigate complex service systems, • Ability to work effectively within a multidisciplinary team, sharing insights and collaborating with other team members, • Ability to effectively work within an inclusive and culturally and linguistically diverse environment, • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems, • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $28 to $31 per hour, commensurate with experience and qualification., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO), • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Early close on Fridays.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Trauma Systems Therapy for Refugee Youth (TST-R) is both a treatment and organizational model that responds to the complex needs of refugee youth following traumatic events and resettlement. This new program at JFS works with local partners and communities to remove barriers to mental health treatment. Program components include individual and group counseling, community outreach, and care coordination. The Cultural Broker will receive formal training in service delivery within the Trauma Systems Therapy for Refugees model. This model provides a framework and strategies to work with families to negotiate cultural differences, collaborate with therapists and teachers, and to reduce the stress associated with resettlement and traumatic experiences. The Cultural Broker works with the Trauma Systems Therapy for Refugees Manager (TST-R Manager) to provide community outreach and client services within the TST-R framework. The Cultural Broker will work directly with enrolled youth and their families to support successful outcomes. He or she will work with other members of the JFS staff in the delivery of culturally responsive services and will serve as a liaison between communities, families, youth, and services providers. RESPONSIBILITIES & DUTIES • Coordinates and provides family support services including intake, assessment, and planning. The Cultural Broker will work with the family and JFS clinical staff to create a plan that supports behavioral health goals., • Assists in linking clients with all services identified as integral to successful outcomes including, but not limited to, Department of Social Services, health care, education, and employment., • Conducts community outreach including, but not limited to, organizing community events and providing education about TST-R programming and mental health to prospective participants., • Helps parents and caregivers identify how they may best support the mental health and well-being of their children. This may include understanding mental health diagnosis and treatment plans., • Facilitates direct communication between program participants and service providers. This may include interpretation and translation., • Attends TST-R team meetings and consults with TST-R team members to support the delivery of culturally responsive services., • Experience working with refugee youth and families impacted by trauma, • Bachelor’s Degree or equivalent professional experience, • Fluent in targeted Refugee Language (Arabic) and in-depth knowledge of the culture of one of these linguistic groups, • Proficient in Microsoft Word and Outlook, • Must possess strong written and verbal communication skills, • Able to travel outside the office to various sites to attend meetings, visit families in their homes, or schools., • Ability to perform duties with a minimum of supervision and manage time effectively, • Ability to work flexible hours in order to meet the demands of the job., • Maintains confidentiality. Competencies: • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity., • Independence – Able to prioritize and effectively manage work with good results with limited supervision., • Teamwork and Collaboration– Able to work as a member of team of staff from different departments, • Planning & Organization – Develops, implements, evaluates and adjusts plans to reach goals while ensuring the optimal use of resources., • Detail orientation - Achieves thoroughness and accuracy when accomplishing a task through concern form all the areas involved or impacted., • Problem Solving – Identifies problems and the solutions to them., • Initiative & Adaptability – Deals with situations and issues proactively and persistently, seizing opportunities along with a personal willingness and ability to respond to changes. Able to adjust thinking and employ strategies from diverse perspectives. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • May work outside normal business hours including weekends and evenings as needed to meet client and outreach needs., • Frequency of travel: Frequent travel is required for meetings, trainings, and client services; location may vary across WNY., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $22.00 to $28.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Health Home Outreach and Enrollment Specialist conducts outreach efforts to increase visibility and enrollment of prospective members into health home program at JFS. The Health Home Outreach and Enrollment Specialist works in the office and directly in the community to identify, educate, and enroll prospective clients. The Health Home Outreach and Enrollment Specialist also build relationships with referral sources, including the lead health homes, primary care providers, managed care organizations (MCOs), mental health providers, and other community service providers, to increase enrollment of clients. The Health Home Outreach and Enrollment Specialist locates, engages, and enrollment clients into the health homes programs at JFS. RESPONSIBILITIES AND DUTIES • Manage all incoming referrals for health home programs., • Maintain on-going communication with all referral sources about the status of client enrollments., • Travel into the community to conduct outreach activities, including conducting home visits with clients., • Determine client eligibility for health home programs based on DOH standards and Medicaid eligibility., • Utilize culturally sensitive and linguistically appropriate strategies to engage and enroll clients into health home programs., • Utilize client information to locate, engage, and enroll patients into the health home programs, including completion of the DOH 5055 and all other required intake documents., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Upload the DOH 5055 and all other enrollment documents into Netsmart., • Collaborate and case conference with care coordinators to ensure that clients make a smooth transition from outreach to active health home enrollment., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES to locate patient information and to document encounters., • Educate the community by relaying the purpose and services of health home programs to the client population and the impact the program and services would have., • Develop, distribute, and maintain community outreach tools and materials., • Coordinate, conduct, and facilitate attendance at appropriate tabling /community events., • Recruit and assist in retention efforts of health home members, including assisting with diligent search efforts as needed., • Build relationships with internal and external providers to increase referrals to the health home program at JFS, including primary care providers, managed care organizations (MCOs), mental health providers, and other community service providers., • Assist the Director of Care Coordination in the tracking of referral sources and other referral data., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience • Associate’s degree in health & human services preferred. Other relevant degree considered., • At least one year’s experience in direct human service, outreach, or sales., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Competitive salary of $22 to $25 per hour, commensurate with experience and qualification., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO), • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Early close on Fridays.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY This position provides a variety of outpatient psychiatric treatment services to persons with a broad range of psychiatric disorders. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Provide individual, couple, marital and family psychotherapy according to the needs of the client., • Develop a complete psychosocial assessment and provide a DSM-V/ICD 10 diagnosis for each client., • Develop a comprehensive treatment plan for each client and revise the treatment plan at periodic intervals as required by NYS Office of Mental Health regulations., • Maintain written documentation of all client contacts or consultations, including a progress note for each session., • Complete required reporting forms., • Satisfy departmental productivity standards., • Make client referrals to Agency psychiatrists/PNP and coordinate and monitor treatment recommended by the psychiatrists/PNP., • Collaborate with clients’ existing supports, both personal and professional, while providing referral and linkage to additional community resources as needed., • Facilitate informational and/or educational workshops as requested by community organizations., • Conduct client intake interviews for diagnostic and evaluative purposes., • Provide clinical supervision, if requested., • Provide supervision for graduate student interns, if requested., • Submit necessary documentation for third party insurance reimbursement, where qualified., • Participate in Agency/departmental staff meetings and professional development programs., • Participate in work groups and/or task groups., • Provide coverage for other staff members, as needed.QUALIFICATIONSEducation and Experience:, • Master’s Degree from a recognized Graduate School of Social Work or Mental Health Counseling, • NYS Certification as follows LMSW, LMHC, LCSW, LCSW-R Knowledge, Skills & Abilities: • Demonstrates knowledge upon which direct service and clinical advisement is based., • Knowledge and experience with evidence-based practices including trauma informed care framework desirable., • Ability to work effectively with people of diverse cultures, ages and economic backgrounds in a culturally responsive and sensitive manner., • Experience working with clients that are affected by behavioral health issues., • Ability to develop a treatment plan and maintain documented notes in accordance with procedure and regulations., • Possess strong verbal communication skills required to effectively interact with a broad range of individuals., • Excellent written communications skills required to maintain quality documentation., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions., • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Teamwork -Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals. WORKING CONDITIONS • A valid NYS driver’s license, access to reliable transportation, and sufficient insurance (100/300K) may be required if work involves travel to client homes., • Light physical activities and effort required working in an office environment., • Visual acuity sufficient to maintain system of files and reports., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $55,000 - $58,000 annually, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO)., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Critical Time Intervention Supportive Counselor is responsible for providing intensive, short-term support to individuals in critical transitions, such as moving from a hospital, shelter, or incarceration into the community. The CTI Supportive Counselor reports to the CTI Manager and will work as part of a multidisciplinary team, including CTI case managers, peers, and other support staff. The counselor will work closely with clients to address emotional, social, and psychological needs while supporting the overall goals of successful community reintegration. This role involves building trusting relationships, fostering coping strategies, and connecting clients with appropriate resources. WHAT YOU'LL DO • Conduct thorough assessments of clients’ emotional, psychological, and social needs at the beginning of the transition process., • Provide individualized support to clients based on their unique challenges, including developing coping strategies for managing stress, anxiety, and adjustment to community living., • Monitor clients' progress and adjust support plans as necessary throughout the intervention period., • Provide immediate emotional support during crises, including de-escalating situations and offering practical problem-solving strategies., • Assist clients in managing emotional distress during the critical transition period, focusing on stabilization and enhancing emotional well-being., • Offer counseling services to help clients address underlying psychological issues that may affect their transition., • Complete necessary documentation for legal, health, and social service purposes, ensuring compliance with privacy regulations (e.g., HIPAA)., • Help clients access community-based resources, such as housing, healthcare, employment, social services, and mental health treatment., • Advocate for clients by helping them navigate social service systems, including helping with paperwork, attending meetings, and ensuring they receive the services they need., • Support clients in developing life skills, such as budgeting, time management, and communication, that are necessary for successful community integration., • Empower clients to make decisions regarding their own care, fostering independence and self-sufficiency., • Provide psychoeducation to clients regarding mental health, substance use, coping mechanisms, and self-care., • Work closely with the CTI team (nurses, case managers, social workers, and other healthcare providers) to ensure that each client’s needs are being met., • Participate in regular team meetings to discuss client progress, challenges, and strategies for continued support., • Communicate regularly with other professionals involved in the client’s care to ensure a coordinated, team-based approach., • Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.QUALIFICATIONSEducation and Experience:, • Licensed Master Social Worker (LMSW), Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor, (LMHC), or Licensed Marriage and Family Therapist (LMFT)., • Applicant must have active New York State licensure., • Strong communication and interpersonal skills with the ability to build rapport and trust with clients., • Ability to provide emotional support, conflict resolution, and crisis intervention in high-stress situations., • Knowledge of mental health, substance use, and housing systems, as well as community-based resources., • Strong problem-solving and decision-making skills., • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Ability to assess client needs and develop individualized care plans, • Familiarity with case management software and documentation systems, • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Competitive salary of $58,000 to $63,000 per year, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description We are looking for individuals with a strong work ethic and a passion for working with young children in our NAEYC accredited Early Childhood Center. Are you organized, dependable, creative, energetic and nurturing? Do you love working in a team environment? Come join us and get paid to play! Job responsibilities include: • Actively engaging and interacting with children in their play (ages9 months to pre-K), • Maintaining classroom cleanliness, • Feeding children, • Changing diapers, • Assisting Lead Teacher in developing lesson plans Perks include a free gym membership (state of the art fitness center, adult classes, pool and more), paid time off, employer contribution toward health insurance, 401K, staff discounts on childcare and summer camp. Minimum Qualifications: Must be 18 years old, have a high school diploma (or equivalent), and at least one year of work experience in a child care setting. Preferred Qualifications: Associate degree or higher in Early Childhood Education or a related field, or a CDA and two or more years of experience in a child care setting. Hourly wage starting at $15.19 an hour and up to $16.95 an hour, based on education and experience.

Job Description Early AM Lifeguard - 5:30 a.m. Start. Looking for a great place to build your career? Look no further, the JCC of Greater Buffalo is a dynamic collaborative team whose passion has purpose, strengthens our community, enriches generations, nurtures friendships, respects traditions and brings out the best in every life we touch. Lifeguards - The JCC has exciting opportunities for both part-time and full-time lifeguards. The Lifeguard team is responsible for providing a safe and inclusive aquatic environment for members and guests of all ages, backgrounds, and swim levels. Individuals must be current certified American Red Cross lifeguards. The JCC has multiple aquatics facilities, Holland Family Building in Downtown Buffalo and Benderson Family Building in Getzville (by UB North), and have the opportunity to work at both facilities including our seasonal outdoor aquatics complex located at the Benderson Family Building. Perks include a free gym membership (state of the art fitness center, adult classes, pool and more),

Job Description Looking for a great place to build your career? Look no further, the JCC of Greater Buffalo is a dynamic collaborative team whose passion has purpose, strengthens our community, enriches generations, nurtures friendships, respects traditions and brings out the best in every life we touch. Swim Instructors/Swim Coaches - Do you have a passion to teach children? Do you want to be part of an exceptional team who teaches children how to be safe in the water? Do you want to be part of the award-winning American Red Cross Service provider? Then come join the best. The JCC is now hiring W.S.I. Instructors to teach group and private swim lessons. Positions available for part and full-time employment opportunities. Candidates must have current WSI (Water Safety Instructor) certification. Competitive hourly rate commensurate with experience. Pay from $21 - $27 an hour! Perks include a free gym membership (state of the art fitness center, adult classes, pool and more),

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARYThe Critical Time Intervention (CTI) Case Manager provides case management services to individuals in critical transition periods, including those moving from institutional care (such as hospitals or shelters) to community living. The CTI Case Manager is responsible for coordinating care, developing personalized plans, linking clients to resources, and providing consistent support to ensure a successful reintegration into the community. The role involves working closely with a multidisciplinary team to support the overall well-being of the client during this transition.RESPONSIBILITIES & DUTIES • Conduct comprehensive assessments of clients’ needs, including housing, mental health, substance use, physical health, and social support., • Develop individualized, strength-based care plans in collaboration with the client, identifying goals and the steps necessary to achieve them., • Ensure that the care plan is dynamic and adjusted as needed based on the client’s progress and changing needs., • Communicate regularly with other professionals involved in the client’s care to ensure a coordinated, team-based approach., • Connect clients to community resources, including housing, healthcare, mental health services, employment opportunities, and social services., • Advocate on behalf of clients to ensure they have access to the resources and services they need, including navigating complex systems (e.g., public benefits, healthcare)., • Help clients complete necessary applications, attend appointments, and access services in the community., • Provide crisis intervention and de-escalation support as needed, especially during periods of heightened stress or challenges., • Offer ongoing emotional and practical support to ensure clients can cope with the challenges of transitioning to community living., • Ensure that clients receive timely support during any immediate crisis situations related to housing, health, or mental health., • Work collaboratively with other CTI team members (nurses, counselors, social workers, and healthcare providers) to ensure a holistic approach to care., • Attend team meetings to discuss case progress, identify challenges, and develop strategies to address client needs., • Share client updates and concerns with the team to ensure seamless coordination of care and support., • Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team., • Regularly monitor client progress and maintain frequent contact to provide ongoing support., • Ensure that clients remain engaged in services and have the support they need to maintain stability., • Track and document client outcomes, challenges, and achievements to evaluate the effectiveness of the intervention., • Educate clients on their rights, available services, and self-care techniques to increase their independence and confidence., • Empower clients to make informed decisions regarding their care, housing, and life choices., • Promote client engagement in activities that foster long-term success, such as job readiness, social connections, and self-sufficiency., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.QUALIFICATIONSEducation and Experience:, • Bachelor’s or master’s degree in social work, psychology, public health, or a related field., • At least 2-3 years of experience in case management, social services, or a related field. Experience with mental health, substance use disorders, or homelessness is preferred., • Experience working with individuals in transition (e.g., moving from institutions to community living) is highly desirable., • Strong communication and interpersonal skills with the ability to build rapport and trust with clients, • Excellent organizational and time-management skills to manage multiple cases and resources, • Knowledge of local community resources and services, including healthcare, housing, employment, and social services, • Strong problem-solving and decision-making skills, • Ability to work collaboratively in a team-based environment and navigate complex service systems, • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment, • Ability to assess client needs and develop individualized care plans, • Familiarity with case management software and documentation systems, • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems, • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision., • Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

Job Description Looking for a great place to build your career? Look no further, the JCC of Greater Buffalo is a dynamic collaborative team whose passion has purpose, strengthens our community, enriches generations, nurtures friendships, respects traditions and brings out the best in every life we touch. Lifeguards - The JCC has exciting opportunities for both part-time and full-time lifeguards. The Lifeguard team is responsible for providing a safe and inclusive aquatic environment for members and guests of all ages, backgrounds, and swim levels. Individuals must be current certified American Red Cross lifeguards. The JCC has multiple aquatics facilities, Holland Family Building in Downtown Buffalo and Benderson Family Building in Getzville (by UB North), and have the opportunity to work at both facilities including our seasonal outdoor aquatics complex located at the Benderson Family Building. Perks include a free gym membership (state of the art fitness center, adult classes, pool and more).

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si