Regional Operations Manager - Florida
20 hours ago
Tampa
Job Description Regional Operations Services Manager Position Summary: Yunex Traffic is seeking to hire a Regional Operations Services Manager for our Florida market. In this role, you will own both the customer relationship, managing complete projects, long term maintenance agreements AND identifying leading and delivering client public construction, maintenance, and stand-alone service contracts related to intelligent traffic systems (ITS) and outdoor lighting You will be the main point for all external and internal parties who are involved with the project and in charge of delivering the project on time, in quality and within budget. In this role, you will own the customer relationship and manage complete projects or long-term maintenance agreements. Key Responsibilities Project Management • Provides daily administrative and technical management of the project, oversees and supports project teams, such as but not limited to the engineering and construction teams in project design and development including scope, subcontractor selection, cost estimation, installation, and project scheduling., • Overseeing all aspects of the region including Profit and Loss and analyze project profitability, revenue, margins, bill rates, utilization, • Manages internal production and external vendors and subcontractors to ensure quality control and project delivery on time and within budget, while meeting or exceeding customer expectations., • Provides ongoing project status updates with all parties throughout design, ramp up, implementation and close out., • Drive growth by pursuing bids and RFP opportunities in the Florida market., • Reviews customer feedback and ensures service agreement retention and account growth goals are achieved including add-ons, extras, upgrades, and timely renewals., • Build and maintain an effective service operations organization committed to customer and employee satisfaction and profitable growth., • Plans, organizes, directs, and controls all work and project activities for regional projects and/or service accounts., • Monthly/quarterly forecasting of revenue, margin and sales., • Responsible for direct supervision of field supervisors and services coordinators (includes Develop/implement targets, managing performance issues, utilize employee recognition tools)., • Plans and justifies manpower, staffing requirements, tools, and other appropriate investments for effective and timely execution of assigned service work., • As workflow standards and other initiatives are introduced, ensure roll out and implementation across regional operations., • Ensure daily review and approval of all field labor hours., • Reviews/approves weekly manpower schedules to ensure contract completion and labor leveling., • Manages/advises on hiring, training and development, allocation, and performance assessment of personnel within area of responsibility., • Coordinates frequent safety training with the EH&S manager and field supervisors/personnel to ensure all team members are trained on safe work practices and use of their personal safety equipment. Minimum Qualifications • Industry experience, i.e. managing ITS projects and/or public construction projects, which involve electrical and mechanical, engineering and/or industrial power construction with focus on complex facility infrastructure construction, renovations, retrofits, upgrades, building controls and automation, energy services, and renewable technology is highly desirable., • PMI certification or ability to obtain within 6 months, • Minimum 5 years’ experience in project management, preferably in the ITS industry, • Minimum 5 years of experience managing construction crews and field technicians, • Experience using SAP for accounting and/or project management functions, • Experience in identifying opportunities in both new accounts or generating revenue in existing clients, • Ability to organize and perform a variety of tasks and meet stringent timelines, • Well-versed in project management concepts, practices, and procedures, • Knowledge of statistics and the development and tracking of metrics and project KPI’s, • Self-motivated and possess the ability to learn Yunex Traffic processes and applications independently and stay up to date on changes, • Ability to generate revenue by promoting client services, • Ability to create and manage project plans within MS Project and/or any other electronic applications as required., • Strong communication and presentation skills (verbal and written), • Proficient computer skills, including MS Word, Excel, Project, Power Point, etc. Preferred Qualifications • Experience working in the traffic industry or transportation engineering industry Core Competencies & Knowledge, Skills, and Abilities (KSAs) Core competencies • Value delivery & governance (connect projects to organizational strategy; performance domains), • Planning & scheduling; scope, resources, risk, stakeholders (tailored methods across predictive/agile/hybrid), • M.O.R.E. leadership behaviors (Manage perceptions, Own success, Relentlessly reassess, Expand perspective) to boost outcomes, • Customer Focus – Committed to delivering high-quality service and support to Yunex Traffic clients., • Team Collaboration – Works effectively with colleagues, contractors, and local agencies to achieve project goals., • Attention to Detail – Ensures accuracy in installation, maintenance, and documentation of traffic systems., • Accountability – Takes ownership of tasks and meets deadlines while maintaining safety and compliance., • Continuous Learning – Stays current with evolving technologies in traffic signal systems and ITS. KSAs • Knowledge: PMBOK principles/domains; PMO practices; AI/procurement updates, • Skills: Facilitation, stakeholder negotiation, risk mitigation, financial control, benefits tracking, • Abilities: Adaptability under change, governance mindset, outcome orientation; strong communication across levels Why Join Yunex Traffic? • Comprehensive Benefits:, • Medical, dental, and vision coverage through BCBSTX, • Company-paid disability and life insurance, • Employer-funded Health Reimbursement Arrangement (HRA), • Paid Time Off (PTO), • 10 Company paid holidays, • Work with cutting-edge ITS technology and be part of a global leader in traffic management solutions., • Impactful Work: Help make roads safer, communities more livable, and mobility more sustainable. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Equal Employment Opportunity Statement Yunex Traffic is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local. Company DescriptionCommitted to the safe and reliable transportation of people throughout all modes of transportation, Yunex Traffic develops software and hardware solutions to enhance road safety, improve traffic flows and help cities to effectively handle their transportation infrastructure. While Yunex is a well-established player in the traffic controller, traffic management and traffic service market, we are a true innovation leader when it comes to implementing connected vehicle technology – being the backbone of safe self-driving vehicles. Many signature customers across the US like Miami, Seattle, New York City or Tampa believe in us. While Yunex prides itself of being a high pace, fast growing business, we still lead to maintain a balanced and forward-thinking working atmosphere.Committed to the safe and reliable transportation of people throughout all modes of transportation, Yunex Traffic develops software and hardware solutions to enhance road safety, improve traffic flows and help cities to effectively handle their transportation infrastructure. While Yunex is a well-established player in the traffic controller, traffic management and traffic service market, we are a true innovation leader when it comes to implementing connected vehicle technology – being the backbone of safe self-driving vehicles. Many signature customers across the US like Miami, Seattle, New York City or Tampa believe in us. While Yunex prides itself of being a high pace, fast growing business, we still lead to maintain a balanced and forward-thinking working atmosphere.