Senior Travel Advisor
17 hours ago
New York
Job Description Reports to: Chief Executive Officer Position Overview The Senior Travel Advisor is a key member of our luxury travel team, responsible for developing and nurturing relationships with high-value clients and premier industry partners across hospitality, private aviation, and yachting. This role blends strategic sales, exceptional client service, and hands-on partner engagement. In addition to managing a portfolio of clients, the Senior Travel Advisor will represent the company at international travel trade shows, yacht and aviation expos, and on-site partner meetings, strengthening our position in the global luxury travel market. Primary Responsibilities 1. Client Relationship Management • Serve as the dedicated point of contact for a portfolio of high-end leisure clients., • Conduct in-depth consultations to understand clients’ travel preferences, lifestyle needs, and budget expectations., • Design highly customized itineraries, integrating private jets, luxury yacht charters, exclusive villas, and top-tier hotel experiences., • Proactively monitor client satisfaction through post-travel follow-ups and feedback analysis to encourage repeat bookings and referrals. 2. Partner & Supplier Engagement • Build and maintain strong relationships with luxury hotels, resorts, private villa providers, Destination Management Companies (DMCs), yacht charter companies, and private aviation operators., • Negotiate preferred rates, value-added amenities, and unique experiences to differentiate our offerings., • Represent the company at international conferences, luxury travel shows, yacht and aviation events, and DMC-hosted trade forums to network, source new products, and stay ahead of industry trends., • Collaborate with hotel brands, DMCs, yacht brokers, and aviation providers on joint marketing campaigns, co-branded events, and bespoke client experiences. 3. Sales & Business Development • Identify and pursue opportunities to expand our client base, including HNWIs, corporate incentive groups, and specialty markets (e.g., expedition cruising, private-island escapes)., • Prepare detailed proposals and presentations for prospective clients and partners that integrate multi-modal luxury travel solutions (air, land, and sea)., • Meet or exceed quarterly and annual revenue, margin, and client growth targets., • Maintain accurate sales forecasts and pipeline reports in the company’s CRM system. 4. Strategic Planning & Market Insights • Provide regular competitive analysis, industry updates, and market trend reports covering luxury hospitality, yacht chartering, private aviation, and destination management., • Contribute to the development of new luxury products and curated packages that integrate private jet and yacht experiences. 5. Internal Collaboration • Partner closely with travel designers, reservation specialists, and operations staff to ensure seamless delivery of complex, multi-sector travel arrangements., • Collaborate with marketing on promotional materials, social media campaigns, and content that highlights new destinations or yacht/aviation/DMC partnerships., • Bachelor’s degree in Hospitality, Tourism Management, Business, or related field (or equivalent professional experience)., • 3–5+ years of experience as a luxury travel advisor, or in sales/account management within luxury travel, hospitality, private aviation, yacht charter services, or destination management., • Demonstrated success achieving or exceeding revenue goals and cultivating high-value client relationships., • Deep knowledge of global luxury hospitality brands, yacht charter networks, private jet operators, and DMC ecosystems., • Familiarity with global distribution systems (GDS) such as Sabre, Amadeus, or Apollo is preferred., • Exceptional written and verbal communication skills; fluency in additional languages is a plus., • High Proficiency in Google Workspace (GSuite, Google Sheets, Google Docs, Calendar and Gmail), • Experience in Canva and Adobe PDF, • Luxury Service Mindset: Polished, discreet, and highly attentive to detail., • Relationship-Driven: Skilled at building rapport with affluent clients and senior executives across hotels, aviation, yachting, and destination management sectors., • Strategic & Analytical: Able to identify opportunities, analyze performance metrics, and make data-driven decisions., • Organized & Proactive: Capable of managing multiple high-profile accounts and complex itineraries simultaneously under tight deadlines., • Competitive base salary with performance-based incentives., • Benefits offered., • Paid vacation, holidays, and familiarization trips., • Professional development, including attendance at global luxury travel, yacht, aviation, and DMC conferences.