Manager vendor performance management jobs in Buffalo, New YorkCreate job alerts

Job DescriptionJob Summary The Office Clerk will provide essential administrative support to ensure the smooth operation of Root Neal & Companys office. This role includes responsibilities in Accounts Receivable (AR) and Accounts Payable (AP), along with general clerical duties. The ideal candidate is organized, proactive, and capable of handling multiple tasks with accuracy and professionalism. This position starts as part-time with the potential to transition to full-time based on performance and business needs. Key Responsibilities • Administrative Support:, • Manage incoming calls, emails, and correspondence, directing inquiries to appropriate departments., • Maintain organized filing systems (both digital and physical) for office documents, invoices, and records., • Schedule appointments, meetings, and manage office calendars., • Assist with data entry, document preparation, and report generation as needed., • Order and maintain office supplies, ensuring inventory is adequately stocked., • Accounts Receivable (AR):, • Process customer invoices and ensure timely delivery to clients., • Monitor and follow up on outstanding payments, communicating with clients regarding overdue accounts., • Record and reconcile payments received in the accounting system., • Assist in preparing AR aging reports for management review., • Accounts Payable (AP):, • Review and process vendor invoices for payment, ensuring accuracy and proper authorization., • Enter AP transactions into the accounting system and maintain accurate records., • Assist with vendor inquiries and resolve discrepancies in billing., • Prepare payment runs (e.g., checks, ACH transfers) for approval by the Office Manager., • Additional Duties:, • Support monthly account reconciliation and assist with financial reporting., • Collaborate with team members to streamline office processes and improve efficiency., • Provide backup support for other administrative tasks as needed., • Maintain confidentiality of sensitive financial and company information. Qualifications • High school diploma or equivalent; associates degree in business, accounting, or related field preferred., • 1-2 years of experience in an office or clerical role, with exposure to AR/AP processes., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with accounting software (e.g., QuickBooks, Sage, or similar)., • Strong organizational skills and attention to detail., • Excellent communication skills, both written and verbal., • Ability to prioritize tasks and manage time effectively in a fast-paced environment., • Basic understanding of accounting principles related to AR and AP., • Team player with a positive attitude and willingness to learn. Physical Requirements • Ability to sit for extended periods and perform repetitive tasks such as data entry., • Occasional lifting of office supplies or files up to 20 pounds. Benefits • Competitive salary based on experience., • Flexible Schedule, • Health, dental, and vision insurance (for full-time employees)., • Paid time off and holidays (pro-rated for part-time)., • Opportunities for professional development and growth, with potential to transition to full-time.

Job Description About NovaSource NovaSource Power Services is the world’s #1-ranked solar operations and maintenance (O&M) provider and insight-driven total asset optimization partner for renewables asset owners ready to fuel smart growth. With over 20 years of operating experience and a presence on 5 continents, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world. NovaSource’s comprehensive approach to total asset optimization in addition to O&M services includes value engineering, performance analysis, strategic supply chain management, and advanced monitoring systems. The company operates in key global markets managing over 30GW of solar power plants. NovaSource’s expertise extends beyond solar and includes battery energy storage systems (BESS), offering a complete suite of services for the evolving renewable energy landscape. Basic Job Functions: The Battery Energy Storage System (BESS) Technician is responsible for the safe and efficient operation, maintenance, and troubleshooting of utility-scale energy storage systems. This role supports system uptime and performance through scheduled maintenance, real-time fault response, and root-cause diagnostics of electrical and control systems. Working closely with site operations, OEMs, and remote monitoring teams, the technician ensures reliable system performance across components such as inverters, battery modules, fire suppression, HVAC, and SCADA. This is a field-based, hands-on role ideal for those with strong technical skills, a safety-first mindset, and an interest in contributing to the clean energy transition. Experience: • 1 year of experience in a related position. Education: • High School Diploma or equivalent required., • College or technical degree preferred., • Electrical certifications, state, journeyman, etc. a plus., • Equivalent training in military, utility, or power industry a plus. Physical Requirements: • Bending, kneeling, twisting, the ability to lift up to 70 pounds, the ability to climb ladders, and wear PPE for extended periods of time. Ability to work in high and low temperatures, sun exposure, and navigate on uneven ground on foot., • Ability to differentiate between different colors to manage color-coded wiring., • Good hand-eye coordination. Required Skills/Competencies: • Understanding of electrical safety and arc flash standards., • Ability to follow operating, switching, maintenance, safety and environmental procedures., • Must have a safety background with experience in Lockout Tag Out and Job Hazard Analysis., • Knowledge of industrial or power facility operation and maintenance., • Knowledge of local and national electrical codes., • Basic understanding of Electrical schematics and prints., • Understanding of electrical principles., • With oversight, able to retrieve relay files and documentation., • Familiar with CMMS systems for maintenance tracking., • Proven computer skills in a Windows environment (Microsoft Office Products) is required., • Must demonstrate the ability to communicate in English both verbally and written., • Ability to manage multiple tasks and projects., • Self-directed and accountable, able to think critically about processes and issues., • Valid Driver’s License., • Perform to quarterly key performance indicators, such as actual versus expected energy generation, on-time planned maintenance, and support overall plant and equipment efficiency., • Ensure a safe work environment by strict adherence to company protocols., • Responsible for personal safety, quality and schedule adherence., • Learn, understand, and comply with Job Hazard Analysis, Pre-Job Brief and Lock-Out-Tag-Out procedures., • With supervision be responsible for a variety of PM work including measuring, reading, testing and performing maintenance procedures on all site components., • Communicate effectively and professionally with internal and external stakeholders., • Ensure CMMS work orders are complete in their entirety., • Prepare documents necessary for procurement and utilization of materials and vendor services., • Ensure all documentation and required reports are reviewed, complete, submitted and filed., • Attend, participate in and pass all assigned training in safety, environmental and other areas as assigned., • Maintain work area and site housecleaning to 5S standards., • Inspect and clean PV equipment at assigned location., • Verify SCADA site configuration., • Adhere to Company vehicle maintenance standards and safety standards., • Will report to most senior site manager or supervisor depending on site organizational structure., • Travel may be required depending on the needs of the Company. Office Physical Requirements: All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. NovaSource is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. US: Diversity Statement – Equal Employment Opportunity It is NovaSource’s policy to provide equal employment opportunity to all applicants and employees. NovaSource disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state or federal laws.

Job DescriptionDescriptionPosition Overview Oversees all daily warehouse operations to ensure efficient, organized and safe handling of HVAC equipment, parts, tools, and materials. Responsible for ensuring all jobs scheduled for the next day have all material and equipment pulled. Track material returns by job and return to stock. Responsible for all materials, supplies, etc. that leave the shop have been properly filled out on a material sheet. List all overstocked items and coordinate for return to vendor. Check-in and put away stock orders. Maintain shop and yard in a clean and orderly fashion. Assist Installers in loading and unloading vans. Responsibilities • Arrive and be ready to start work on time, • Assist Dept Managers and Shop Fabricator with items necessary to dispatch the crew in the morning, • Quote and order stock items. Ensure that pricing is budgeted and adds to the overall profitability of the company, • List returns to stock and schedule for return to vendor. Ensure that credit is received by verifying with accounting, • Ensure that deliveries are properly marked with job name and number, stage in appropriate area, • Check schedule for all jobs installing tomorrow, pull material list and stage, • Ensure that shop is maintained, clean and neat, • Ensure that shop is safe and efficient environment, • Directly Supervise Warehouse employees & delivery personnel, to include hiring, scheduling, training and performance reviews, • Report status of jobs pulled at day’s end to Dept Managers, • Pull truck stock for Service. Notify Service Manager of shortages, • Review schedule for upcoming jobs to make certain that all material lists have been turned in for pulling and staging, notify Dept Managers if any are missing, • Check with shop fabricator for any needed stock, • Maintain facility in proper operating condition., • Ensure that all surplus materials are put away properly or returned, • Maintain warehousing of Company supplied tools. Generate check out lists and reconcile upon return, • Securing, Lock up building and yard, • Other duties as assigned, • 3+ years of warehouse experience of logistics management experience, • Insurable by Company insurance carrier, • Valid driver’s license – DOT, • Willingness to invest time in training seminars and classes, • OSHA Safety Training, • Safe use of ladders, • Comply with all safety rules, • Strong knowledge of HVAC equipment, parts and materials, • Excellent organization and communication skills Strong leadership qualities, • Arrive on time daily, • Dress in workman like manner, • Unloading/stocking supplies and equipment, • Unloading/loading of truck, • Be able to carry 100 pounds unassisted, • Knowledge of forklifts, pallet jacks, and trucks (certification a plus), • Demonstrate mechanical aptitude, • Competitive pay, • Comprehensive health insurance (including dental and vision), • Health Saving Account with company contribution, • Paid Life Insurance, • 401(k) plan with company matching, • Generous paid time off, • Paid Holidays, • Professional development assistance, • Employee discount

Job Description We are seeking an experienced Dispatch Director to lead and optimize the operations of our field labor, equipment, tools, warehouse, and trucking functions. This role is critical to ensuring seamless daily operations, efficient resource allocation, and strong coordination across multiple departments. The Dispatch Director will provide strategic leadership to the dispatch team, driving process improvements, minimizing downtime, and supporting project success throughout the organization. Key ResponsibilitiesStrategic Leadership & Oversight * Lead the Dispatch Department, including Field Labor, Warehouse/Tool Room, Equipment, Mechanics, and Transportation/Trucking operations. * Develop and implement succession and backup plans for key roles. * Ensure departmental goals, operational milestones, and project needs are met. * Create and enhance departmental policies, procedures, and workflows to improve efficiency and reduce overhead costs. Personnel Management * Coach, train, and develop dispatch management staff. * Build and execute cross-training and department-wide training programs. * Provide daily oversight to the Labor Superintendent, Warehouse & Tool Room Manager, Heavy Haul Dispatcher, and Equipment Manager. * Review time sheets, maintain attendance records, and manage day-to-day personnel matters. * Ensure compliance with Company vehicle policies, DOT regulations, and accurate tracking of equipment and tools. * Arrange and coordinate backup support for key positions as needed. Financial Management * Develop and manage the department's annual budget. * Monitor performance against budget and support cost-control initiatives. * Ensure storage costs are properly allocated to jobs. * Oversee equipment and parts purchasing and approve department invoices. * Assist with invoicing when required. Equipment Management * Source new equipment and prepare capital expenditure requests. * Oversee periodic audits of company equipment and tool inventories. Administrative Responsibilities * Support compliance with Collective Bargaining Agreements (CBA), provide input for negotiations, and ensure team adherence to contract terms. * Maintain LENS system data for employees operating work-related vehicles. * Prepare reports on equipment maintenance needs, warehouse capacity, missing equipment, and other operational metrics. * Monitor Project Manager usage of the Equipment Dispatch System (EDS). * Utilize departmental software tools including Microsoft Office and ERP platforms such as Viewpoint. Miscellaneous Duties * Maintain professional communication with customers, contractors, and field personnel. * Uphold proper chain-of-command communication procedures. * Actively participate in company and departmental meetings. * Perform other related duties as assigned. QualificationsEducation & Experience * Bachelor's degree in Business Administration, Supply Chain, Construction Management, Operations, Logistics, or related field (or equivalent combination of experience). * 8–10 years of progressive experience in dispatch, logistics, construction, or industrial services. * Minimum 5 years of management or director-level leadership overseeing multiple operational areas. * Experience supervising diverse teams including union and non-union personnel. * Strong knowledge of logistics, labor coordination, and equipment management. * Solid understanding of budgeting, financial processes, and vendor management. * Familiarity with DOT, OSHA, and other applicable regulations. Skills & Abilities * Proficient in Microsoft Office Suite and ERP systems (Viewpoint or similar). * Strong analytical, organizational, and problem-solving skills. * Ability to develop and implement operational strategies and workflow improvements. * Excellent communication skills and ability to collaborate across all organizational levels. * Ability to perform basic to complex mathematical calculations. * Strong understanding of logistics, equipment maintenance, compliance, and inventory control. * Ability to thrive in a fast-paced, team-oriented environment. Physical Demands Office: * Regular office activities including extended keyboard use and tasks requiring close vision. Field/Shop: * May involve physically demanding tasks including lifting, climbing, stretching, and navigating non–handicap-accessible areas. Work Environment Office: * Standard office environment with moderate noise and comfortable conditions. Field/Shop: * Exposure to construction and plant work environments, which may include non-climate-controlled settings, dirt, difficult access, and inherent safety risks. Job Posted by ApplicantPro

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring a hands-on technical leader to assist the Director of User Support Services in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. This role requires a team player who can assist with motivating the technical team to achieve goals as well as leverage extensive IT experience to resolve escalated technical issues. Excellent written and verbal communication skills are essential, as well as a strong focus on customer service when interacting with staff, consultants, and vendors across all levels. WORK PERFORMED: • Manage and supervise a team of IT Helpdesk professionals providing mentorship and guidance., • Provide a high level of technical expertise and resolve escalated complex IT issues., • Assist in planning and executing technology projects, upgrades, migrations, coordinating resources and timelines to minimize disruption to business operations., • Maintain working knowledge of Active Directory and assist with User Onboarding and Offboarding process., • Assist with VDI (Virtual Desktop Infrastructure) Administration., • Assist with maintaining IT hardware and software inventory., • Oversee ESD’s Zendesk Helpdesk implementation, training, usage and reporting., • Collaborate with other departments and stakeholders to understand IT requirements and priorities, ensuring alignment with business objectives., • Conduct regular performance evaluations for assigned staff., • Provide mentoring and professional development activities for Helpdesk Staff., • Stay current with emerging technologies, industry trends, and best practices to support business operations., • Engage in Vendor and Partner relationships to assist in procuring IT products and services., • Assist with Developing IT procedures and best practices to optimize helpdesk operations., • Assist with MDM/Wireless device Set-up and deployment., • Assist with the installation, configuration, troubleshooting, and support of computer hardware and software., • Assist ESD staff in developing working knowledge of IT systems., • Maintain advanced knowledge of ESD's standardized software applications to assist in problem resolution and needs assessment., • Train new helpdesk employees on IT systems, procedures, and customer service skills., • Assist and backup Director of User Support Services with implementation of new initiatives, AD management and all other Server & Portal Administration tasks as needed., • Assist IT Management with special assignments., • Assist with IT project initiatives and management as needed., • Up to 10% of travel to any ESD office location as required. Some overnight trips will be required as well., • Assist with IT Disaster Recovery efforts, testing, and documentation as needed., • Perform other IT related duties as directed by IT Management. MINIMUM REQUIREMENTS: 5+ years of proven experience in IT helpdesk management, with a demonstrated track record of effectively leading and managing IT teams in a dynamic environment. Proficiency in IT systems, network infrastructure, and security principles, with hands-on experience in implementing and managing enterprise-level IT solutions. Outstanding communication, interpersonal, and leadership skills, with the capacity to engage with diverse stakeholders and influence decision-making at various organizational levels. Strong project management skills, with the ability to plan, organize, and execute multiple projects concurrently within budget and schedule constraints. Analytical mindset with problem-solving capabilities and attention to detail, coupled with strategic thinking and business acumen. Familiarity with cloud computing, virtualization, networking, and Microsoft Networks is advantageous.

Job Description Basil Family Dealerships is looking for an experienced Service Manager to join our team! The ideal candidate will be energetic, multi-tasking, personable, and hard-working with a strong background in service management and customer service. The Service Manager is responsible for overseeing the daily operations of the service department. This includes managing service advisors, technicians, and support staff to ensure efficient workflow, exceptional customer service, and department profitability. The Service Manager ensures all service operations align with dealership goals, manufacturer standards, and customer expectations. If you have these characteristics and want to make a positive change in your life, apply now! Position: Service Manager Location: Buffalo, NY View locations here Service Manager Schedule: Full Time - Flexible schedule- No Sundays!!! Compensation: Between $110,000- $200,000 annually (Based on knowledge, experience, store franchise, and volume) Responsibilities: • Hire, train, mentor, and supervise service department staff, including service advisors, technicians, and porters., • Foster a positive team environment focused on customer satisfaction and productivity., • Conduct regular team meetings, performance evaluations, and provide ongoing coaching., • Ensure high levels of customer satisfaction through professional and timely communication., • Resolve customer complaints or concerns effectively while protecting the dealership’s interests., • Monitor CSI (Customer Satisfaction Index) scores and implement improvement strategies as needed., • Workflow & Shop Efficiency, • Oversee daily repair order flow and ensure timely completion of work., • Assign work to technicians based on skill level and workload., • Monitor shop productivity and adjust staffing or scheduling to maximize efficiency., • Promote and sell service and maintenance packages to increase department revenue., • Monitor service department KPIs including labor hours, effective labor rate, and gross profit margins., • Review and approve estimates, invoices, and warranty claims., • Ensure adherence to manufacturer warranty and policy guidelines., • Maintain compliance with local, state, and federal regulations (e.g., OSHA, EPA)., • Implement quality control procedures to ensure repairs are done correctly the first time., • Oversee parts availability and ensure coordination with the parts department., • Manage tool and equipment needs, repairs, and replacements., • Establish and maintain vendor relationships for outsourced services., • Maintain accurate records of customer interactions, repair orders, and employee performance., • Prepare and analyze weekly and monthly service department reports., • Assist in developing and maintaining the department budget.What we're looking for:, • 5+ years of automotive service management experience with hands-on import brands, • Proven ability to lead-high performing service teams including advisors, technicians, and support staff, • Strong knowledge of import vehicle diagnostics, warranty processes, and manufacturer standards, • Experience managing service department operations including:, • CSI scores, • Productivity & efficiency, • Revenue growth & gross profit performance, • Ability to train, coach and mentor staff while enforcing accountability and performance standards, • Deep understanding of, • Import repair procedures and technology, • Manufacturer compliance & certification requirements, • Warranty coding and audit standards, • Strong leadership, communication and conflict resolution skills, • Proficient with service department systems, • Demonstrated success in customer retention and service excellence, • Ability to work in a fast-paced, high-volume environment, • Valid driver's license with acceptable driving record, • 401(k) Retirement Plan with employer match after 1 year, • Affordable Medical, Dental & Vision Insurance, • Paid Personal, Holidays & Volunteer Time, • Employee Discounts on Products & Services Apply today! The Basil Family Dealerships are a proud EOE. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil. Powered by JazzHR rv4T83BWvR

Job Description We are working with a Buffalo area client of that has significantly grown. This organization is looking to hire a General Manager. The role has a base salary 200-250k plus bonus and outstanding benefits! If you're already a contact of Jenny or Mark, please reach out to them directly. If not, please apply to this role and one of them will contact you for next steps if you're a good fit... Position Overview The General Manager is responsible for overseeing all strategic and day-to-day operational functions across the company’s supply and delivery business. This includes logistics, driver and fleet management, pricing strategy, supplier relationships, customer service, compliance, and profitability. This leader drives operational performance while strengthening relationships with key partners, ensuring reliable and cost-effective fuel services, and maintaining alignment with the company’s values and growth initiatives. Key Responsibilities Safety, People & Culture • Build a high-performance, accountability-focused culture and reinforce company values., • Support talent acquisition and retention strategies for drivers, technicians, and operational staff., • Promote ongoing learning and leadership development across the organization., • Maintain a strong safety program aligned with all DOT, OSHA, environmental, and industry standards., • Translate organizational goals into operational plans with clear performance targets., • Oversee dispatch, routing, product delivery, fleet maintenance, and terminal operations., • Manage both in-house and contracted logistics partners to ensure efficient service., • Lead cost-effective sourcing, price and margin management, and risk mitigation., • Evaluate market expansion opportunities and ensure regulatory readiness when entering new territories outside New York State., • Own the fuel division’s P& L and ensure profitable growth., • Develop operating and capital budgets; analyze results and drive improvements., • Implement cost controls and maximize asset utilization., • Monitor pricing models and market conditions to maintain competitiveness., • Foster strong relationships with key retail and wholesale customers., • Proactively address service needs and maintain high satisfaction levels., • Build and sustain vendor partnerships to support growth and operational alignment., • Bachelor’s degree in Business, Supply Chain, Transportation, or related field — or equivalent progressive experience in logistics, distribution, or transportation., • Success managing P& L, multi-site operations, and third-party logistics providers., • Experience with fleet management systems, DOT compliance, ERP, and dispatch software., • Strong knowledge of wholesale fuel supply, pricing structures, and distribution networks.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Accounting Clerk for The Richardson Hotel in Buffalo, NY. Job Purpose: The Accounting Clerk is primarily involved with the hotels daily accounting functions to run actively and effectively. The areas of responsibility included are accounts payable, accounts receivable, general cashier, daily reporting and month end. • Audit daily cash drops, maintain cash reconciliation and update deposits in M3., • Provide support for night audits monitoring of invoices, replying to vendor inquiries and reconciling account statements., • Reconcile vendor statements and research discrepancies., • Process high volume weekly check runs for hotel and distribute checks by mail or delivery service., • Post monthly Hilton Honors reimbursements, • Verify credit cards have been properly authorized for upcoming groups/functions, group bills verification and respond to all chargebacks., • Processing direct bill applications, ensure all direct bills are current and in good standing., • Submitting month end documentation according to financial close deadlines., • Assist with compiling month end accruals, • Maintain monthly A/P invoice list, verify all monthly invoices are entered. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Well organized, detail oriented, commitment to accuracy and ability to work independently., • Proficient in Microsoft suite with strong emphasis in Excel., • Working knowledge of M3 Accounting, Sage or Peachtree software, • Willingness to learn new processes, best practices and personal development., • Can perform in a busy environment moving from task to task with little notice., • Team player, professional and lead with integrity., • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)., • Engaged, authentic, and prepared to positively impact performance for a "best in class" hotel! Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays. Amazing Benefits At A Glance: • Hourly Rate between $22-$25 per hour based on experience, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Provider-Vendor Agreement Account Manager. Summary: The position is primarily responsible for the overall relationship and management of the Provider-Vendor agreement account. The incumbent is also accountable for the performance of vendors within the Provider Contracting, Wellness and Telemedicine